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TECHNICAL NOTICE
Product: Subject: Date: Bulletin
No.
MWD SAI Surface Installing USB Drivers July 15, 2004 86
System

This document provides the setup and installation procedures for USB drivers needed for
communication between the USB qNIC port on the SAI (Safe Area Interface) and qMWD-SAPC
(qMWD-Safe Area Personal Computer). If there are communication problems using the USB
cable, the following lists steps to install and verify the drivers are correctly installed.

WARNING: Exit ALL qMWD/W32 applications and make sure that the qW32 Server has
been closed BEFORE doing either of the following:

1. Unplugging the USB cable between the qMWD-SAPC and the SAI
2. Turning power off or on to the SAI. This is especially important when turning power
OFF.

1. Right click on My Computer as shown in the figure below. Select Properties.

ENGINEERING DATE SALES DATE APPROVAL DATE APPROVAL DATE

TECH SERVICES DATE APPROVAL DATE APPROVAL DATE APPROVAL DATE

Art Poffenroth July 15, 2004

All Tensor MWD Clients All Steering Tool Clients O&G Steering Tool Clients HDD Steering Tool Clients Champ Tool Clients
XX
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2. After clicking on Properties, a pop up of System Properties will appear. On this pop up
the user should click on the Hardware tab. Then click on the Device Manager button.

A Device Manager window similar to the one below will appear.

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3. Once the window comes up the user should scroll down to the Icon named Ports, view
the sample below. Click the plus sign once and there should be a drop down list of
different communication ports.

4. After the above step has been completed, continue to scroll down to the icon named
Universal Serial Bus (USB) controllers as shown in the sample below. Click the plus sign
once and then proceed to the next step.

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5. Insert the qMWD/W32 V02.00 Installation CD in the CD-Rom drive. A pop progress
indicator as shown below will be displayed. Click on the cancel key to abort the
installation procedure.

6. Now power up the Safe Area Interface (SAI) and wait 10 seconds. After the 10 second
waiting period, connect the USB cable from the PC USB port to the SAI USB port. (Note:
Make sure that this procedure is performed on the computer that will be used as
the qMWD-SAPC.) A series of pop ups will appear.

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7. Once it finishes, the user will notice a question mark icon next to Other Devices in the
Device Manager window, this is to notify the user that a new hardware device has been
recognized but it is missing supporting software.

8. The Found New Hardware Wizard dialog will come up and will walk the user through the
installation process. When the dialog box below appears click on the Next button to start
the installation process.

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9. The Welcome to the Found New Hardware Wizard screen appears. Click Next.

10. Once the user gets to this page uncheck floppy disk drives and click Next.

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11. By clicking Next> the page below will appear showing that the computer has found
software for the USB interface. Click on Next> to continue.

12. After the software has finished installing, the page below will appear, here the user needs
to click the Finished button to proceed. At this point the USB should be ready for use.

NOTE: The above sequence of dialogs and the Found New Hardware Wizard will occur twice
after connecting the USB cable from the PC to the SAI for the first time:
Once for the High Speed Recorder – qNIC and once for the High Speed Recorder – SPI

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To confirm that the all the procedure was successful, check the Device Manager to ensure that
the question marks have been removed. The sample on the left shows how the Device Manager
looks when the drivers are being installed and the one on the right shows how it should look like
after installation of the drivers for both USB ports. The user should also notice a new item under
Ports (High Speed Recorder-SPI Virtual COM Port (COM6)). The COM port number will differ
from PC to PC, depending on the hardware configuration.

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