Burners and Their Controls
Burners and Their Controls
The
Combustion
Engineering
Association
BEST PRACTICE
PROGRAMME
BURNERS AND THEIR CONTROLS
Prepared for the Department of the Environment, Transport and the Regions by:
ETSU
Harwell
Didcot
Oxfordshire
OX11 0RA
and
ETSU acknowledge the help of Stordy Combustion Engineering Ltd and Laidlaw Drew Ltd in
supplying photographs and in the preparation of this Guide.
The publication and printing of this document has been supported by Transco, the
transportation arm of BG plc.
© Crown copyright 1998
First published September 1998
Overseas customers please remit £3 per copy (minimum of £6) with order to cover cost of
packaging and posting. Please make cheques, drafts or money orders payable to ETSU.
FOREWORD
This Guide is part of a series produced by the Government under the Energy Efficiency Best Practice Programme. The aim
of the programme is to advance and spread good practice in energy efficiency by providing independent, authoritative advice
and information on good energy efficiency practices. Best Practice is a collaborative programme targeted towards energy
users and decision makers in industry, the commercial and public sectors, and building sectors including housing. It
comprises four inter-related elements identified by colour-coded strips for easy reference:
— Energy Consumption Guides: (blue) energy consumption data to enable users to establish their relative energy
efficiency performance;
— Good Practice Guides: (red) and Case Studies: (mustard) independent information on proven energy-saving
measures and techniques and what they are achieving;
— New Practice projects: (light green) independent monitoring of new energy efficiency measures which do not yet
enjoy a wide market;
— Future Practice R&D support: (purple) help to develop tomorrow’s energy efficiency good practice measures.
If you would like any further information on this document, or on the Energy Efficiency Best Practice Programme, please
contact the Environment and Energy Helpline on 0800 585794. Alternatively, you may contact your local service deliverer
– see contact details below.
ENGLAND
London North West South West
Govt Office for London Environment Team Environment and Energy Management Team
6th Floor Govt Office for the North West Govt Office for the South West
Riverwalk House Cunard Building The Pithay
157-161 Millbank Pier Head Bristol
London Water Street Avon
SW1P 4RR Liverpool BS1 2PB
Tel 020 7217 3435 L3 1QB Tel 0117 900 1700
Tel 0151 224 6401
East Midlands West Midlands
The Sustainable Development Team South East Regional Sustainability Team
Govt Office for the East Midlands Sustainable Development Team 77 Paradise Circus
The Belgrave Centre Govt Office for the South East Queensway
Stanley Place Bridge House Birmingham
Talbot Street 1 Walnut Tree Close B1 2DT
Nottingham Guildford Tel 0121 212 5300
NG1 5GG Surrey
Tel 0115 971 2476 GU1 4GA Yorkshire and the Humber
Tel 01483 882532 Sustainable Development Unit
North East Govt Office for Yorks and the Humber
Sustainability and Environment Team East PO Box 213
Govt Office for the North East Sustainable Development Awareness Team City House
Wellbar House Govt Office for the East of England New Station Street
Gallowgate Heron House Leeds
Newcastle-upon-Tyne 49-53 Goldington Road LS1 4US
NE1 4TD Bedford Tel 0113 283 6376
Tel 0191 202 3614 MK40 3LL
Tel 01234 796194
1. INTRODUCTION 1
1.1 Background 1
1.2 Other Guides in the Series 1
5. FUEL CHOICE 13
5.1 Natural Gas 13
5.2 Liquefied Petroleum Gases (LPG) 13
5.3 Fuel Oils 13
5.4 Solid Fuel 14
5.5 Electricity 14
5.6 Alternative Fuels 14
5.7 Fuel Cost Guide 14
5.8 Oxygen Enrichment and Oxy-fuel Firing 15
5.9 Pollution 16
7. BURNER CONTROLS 31
7.1 Introduction to Burner Controls 31
7.2 Overview of Burner Controls 31
7.3 What is Control? 31
7.4 Health and Safety Controls 32
7.4.1 Ignition and Flame Failure Controls 32
7.4.2 Flame Detection Systems 33
7.5 Process Control Theory 34
7.5.1 Self-tuning Control 34
7.6 Programmable Logic Controllers 35
7.7 Choice of Control Method 35
7.8 Control Parameters 36
7.9 Furnace Control Parameters 36
7.10 Combustion Efficiency - Fuel:Air Ratio Control 37
7.10.1 Ganged Valve Assembly 38
7.10.2 Cascade Control 38
7.10.3 Pressure Divider Technique 39
7.10.4 Multiplying Regulators 39
7.10.5 Electronic Ratio Control 39
7.10.6 PLC Control 40
7.10.7 Oxygen Trim Control 40
7.11 The Use of Variable Speed Drives for Combustion Air Supply 41
7.12 Relative Costs 41
7.13 Supply, Installation and Commissioning 42
7.14 Control Maintenance and Calibration 42
GLOSSARY 49
Tables
1. INTRODUCTION
1.1 Background
There are an estimated 9,000 furnaces operating in the UK, many of which are equipped with
fossil-fuel-fired burners. There are a wide variety of burner1 types and fuels in use. Advances
in technology have resulted in the development of new combustion techniques and burner
designs, and sophisticated controls. All can be readily applied to help any company that operates
furnaces to reduce its operating costs, decrease pollutant emissions and increase productivity.
This Good Practice Guide is concerned only with burners used in industrial furnaces and ovens.
Its purpose is to help furnace operators optimise the performance of their burner systems.
Companies may simply wish to ensure that their existing burner system is operating effectively,
and guidance on how to check this, along with typical problems and solutions, is given.
Alternatively, the company may be seeking to improve the performance of an existing furnace
through a general refurbishment, or planning the installation of a new furnace; in both cases the
purchase of new burners may be considered. This Guide is structured in such a way as to provide
information on the choices available and point the way forward to successful application of
today’s technology. The Guide does not cover burners fired with coal.
These Guides have been prepared under the Department of the Environment, Transport and the
Regions’ Energy Efficiency Best Practice Programme. They are available, free of charge to UK
organisations, from the Energy Efficiency Enquiries Bureau (see Section 8.6 for details).
1 Words that are in bold italics are explained in the glossary at the back of this Guide.
2
This Guide is structured so that it can be read cover to cover, or selectively by picking out
information, as required, from the relevant sections. Fig 1 illustrates where the information may
be found.
In addition, there are a number of applications guides that highlight specific information on
burner selection and optimisation, fuel choice, and control selection.
START
INTRODUCTION
Pollution
Gas-fired Oil-firedd
Dual fuel
Heat recovery
APPENDICES
1. Principles of combustion
2. Assessing efficiency
3. Heat transfer
4. NOx formation
5. Legislation
The burner and control system of an existing furnace may well be operating below optimum
efficiency, particularly if the furnace is old. However, this situation is not uncommon even for
new furnaces. Tell-tale signs are poor product quality and high energy consumption, leading to
a high reject rate and higher than necessary operating costs. If performance is suspect, careful
analysis of historical data on energy consumption and production rate can often highlight
specific problems. This type of monitoring is strongly recommended as part of routine good
practice anyway, and should help to identify problems before they become too serious.
Monitor:
• Energy consumption
• Production
• Faults
Compare:
• Historical data Construct an
• Design values energy balance
Consider:
• Burner change
• Fuel change
• Control enhancement
Compare the data collected2 with that of other similar units and with the design specification.
The burner manufacturer and/or the furnace constructor should be able to give guidance on
typical values. It may be helpful to construct an energy balance of the furnace (see GPG 253 for
details).
Controllers should be checked for function and accuracy, along with the accuracy and location
of thermocouples, pressure sensors, and other control elements. Any deviations from expected
values should be investigated and rectified.
2 The EEBPP is able to provide data on a number of furnaces through its Energy Consumption Guide. Please ring the
Energy Helpline (Tel: 0541 542 541) for further information.
4
Problems with poor combustion and high energy consumption often stem from inadequate
control of the burner’s fuel:air ratio. This is discussed in greater detail in Appendix 1. An
incorrect fuel:air ratio could be a result of air infiltration into the furnace as a result of poor
pressure control, poor burner set-up (has the burner been dismantled recently?), poor mixing of
fuel and air, or poor atomisation (in the case of oil-fired burners). Check for the following:
damage to the burner nozzle and air register; damaged or worn components in the atomising
mechanism used in oil-fired systems.
The fuel:air ratio is easy to check and should, in any case, be checked and adjusted on a regular
basis. Appendix 2 gives further details on how to check combustion conditions by gas analysis.
In some cases, permanent, in situ ratio controllers, generally known as oxygen trim controllers,
may be the best solution. These are covered in more detail, along with a financial analysis, in
Section 7.
Careful analysis of these areas will indicate whether or not it is possible to improve the
performance of an existing burner or burner system. Sometimes it may be more appropriate to
replace the burners entirely, e.g. to install a gas-fired burner system in place of an oil-fired
system, or to install a burner system using preheated combustion air. The following Section
provides guidance on the options for retrofitting alternative burners to existing furnaces.
5
Any burner or burner control project, whether it is a new furnace being constructed, the complete
refurbishment of an existing furnace, or the retrofitting of new burners and/or controls to an
otherwise serviceable furnace, needs careful consideration at the outset to maximise the benefits of
the opportunity. This Section sets out some key aspects that should be considered before selection
of the burner(s) and controls. Figs 3 to 7 can be used as a short-cut to the required information.
For instance: is the application a batch or continuous process? Obviously, this will affect the
shape of the furnace, and has implications for the number, output and positioning of burners.
Another key question is: which method of heat transfer best suits the process?
• Applications requiring high-temperature and uniform heating, e.g. the melting and holding of
metal or glass, would be best suited to a furnace and burner system promoting high levels of
radiative heat transfer. Similarly, high-output processes requiring a large amount of heat to
be transferred to the stock in a very limited time (e.g. a reheat furnace in a rolling mill) are
best served by a radiative system. Typically, this would involve the use of a long, highly
luminous flame, which could be achieved by oil firing, gas firing using a delayed mixing
strategy, or possibly oxy-enrichment. An alternative might be to produce the radiant heat
indirectly by using a flat-flame burner to scrub the walls of the furnace, causing them to heat
up and radiate back onto the stock.
• Processes requiring deep penetration of the heat into the stock, which may be densely packed,
or where there is an element of mass transfer involved (e.g. firing of bricks or ceramics, or
drying operations) are best served by a convective heat transfer method. Here, a very
turbulent furnace atmosphere is required. This could be achieved by the use of either high-
velocity burners or, possibly, a pulse-firing method in which the burner(s) is fired cyclically
at full power, thereby creating a very agitated atmosphere within the furnace. Rapid heaters
also make use of high-velocity burners to heat stock by convective heat transfer.
All of these, and other aspects, must be considered carefully before a burner system can be selected.
CAUTION! Failing to carry out the necessary technical and financial analyses can have
disastrous consequences, e.g. increasing the operating costs, possibly
harming product quality, and limiting production. Burner and furnace
manufacturers, consultants, research organisations, trade associations, and
the Energy Helpline (0541 542 541) are all available to offer help and
advice. Time and care taken at this stage will help to ensure the success of
the project.
6
The applications guide in Fig 3 has been developed to help identify the appropriate application
category before selecting the correct burner type.
START
Burner Do capital
NO New build
requirement for existing expenditure limits
application? (see 4.2) rule out hot air
burners? YES
NO
YES
YES Multiple
Continuous burner
furnace? (see 4.4)
YES Carry out
NO cost analysis
Consider
hot air
burners
Are you
subject to
Consider
environmental
cold air
YES control restrictions
burners
EPA 1990?
NO Consider
standard hot air
burners
Consider Supplementary
low NOx burners considerations
(see 4.7)
Consider burners Is it a
with good convective Consider YES
controlled
heat transfer radiant tube
atmosphere?
characteristics burners
NO
Is mass
YES transfer involved Consider
e.g. drying densely direct fire
packed stock? burners
NO
Consider burners
with good radiative
characteristics
Similarly, the general refurbishment of a furnace, e.g. to improve efficiency or meet new
emissions limits, presents a rare opportunity to upgrade or replace existing burners and controls
at marginal cost. Careful planning will ensure the opportunity is not wasted.
Most modern burner and control systems discussed in this Guide may be readily retrofitted with
only minor alterations to the structure of the furnace, and most burner and furnace manufacturers
will provide such a service.
In all cases, careful analysis of the financial case for investment is essential. Although high-
efficiency hot-air burners are more expensive than conventional cold-air burners, the running
costs will be significantly less, and short paybacks are common. Also, although the extra cost of
installing a low-emission combustion system may be insignificant in the overall cost of a furnace
installation, the costs of a possible prosecution and forced installation for breaching emissions
limits will be significantly more.
The applications guide in Fig 4, overleaf, has been devised as an overview to selecting the most
appropriate fuel.
START
YES YES NO
NO
YES NO
NO
There are several software packages commercially available; however, the costs of purchasing
and learning a CFD package may not be worthwhile for individual or one-off projects. A number
of organisations offer mathematical modelling consultancy services on a contract basis. This
might make better sense, particularly for smaller companies. Details of such organisations can
be found in Section 8.7. Likely consultancy costs range from £5,000 to £15,000 for a single
burner system, depending on the complexity of the problem and the time involved.
Example
One company decided to try and boost the output of its steel reheating furnace by adding
an extra zone. In practice, the modification actually downgraded the performance of the
furnace. In the end the company had to resort to mathematical modelling of the furnace to
establish the cause of the problem and then carry out further modifications. If modelling
had been carried out at the beginning of the project this costly mistake might have been
avoided.
Flow pattern with existing roof profile Flow pattern with new roof profile
and heat zone firing and heat zone firing
CAUTION!
Combustion air preheat achieves higher flame temperatures but can also
result in increased production of NOx. When selecting a hot-air burner for
a new furnace or retrofit project, always ensure that a low-NOx design is a
high priority.
With the increasing need to minimise air pollution, brought about by public concern, and now
legislation, manufacturers have turned their efforts to developing high-efficiency, low-pollution
variants of their burner ranges. The use of preheated combustion air brings further problems as
the higher flame temperatures achieved cause even higher emissions of NOx.
Burner manufacturers now produce a range of low-NOx burners, for both cold- and hot-air
firing. The burners incorporate several special features, usually including carefully staged
combustion and partial fuel premix, and have been shown to successfully reduce NOx emissions
from furnaces. Hot-air burners are available in both self-recuperative and regenerative firing
versions.
The purchase cost of a low-NOx burner may be slightly higher than that of a standard self-
recuperative burner. However, the remainder of the firing system will be identical to that of the
standard burner, so the overall premium will not be as great. Low-NOx designs are likely to take
an increasingly large share of the new build and refurbishment market as emissions limits are
tightened.
Other considerations include third party finance possibilities, e.g. supplier leasing or phased
payment options, or shared savings contracts. These opportunities should be explored with any
potential supplier. Grant-assistance may be available for energy efficiency and environmental
improvement projects, and this should be fully explored with both UK Government and
European Union sources. For further details, contact the Energy Helpline on 0541 542 541.
A reputable burner supplier will want to know precise details of the application before making a
recommendation. The form presented in Fig 7 overleaf gives an idea of the type of information
likely to be requested. Try to assemble the information beforehand to make the process as
smooth as possible. The form can be copied and used directly, or suppliers may have their own
versions.
A word of caution: there is a distinction between burner manufacturers and suppliers. Some
suppliers may buy burners directly from a manufacturer in bulk and sell them on to customers at
a small profit margin. However, such suppliers may not be prepared, or able, to provide an
effective after-sales service, including essential spares and maintenance. There could be
difficulties if a serious problem arises with the equipment. An unhelpful supplier may point to
the manufacturer who, understandably, might not want to be involved. It is essential to know
exactly what is being bought and from whom.
12
INFORMATION-GATHERING SHEET
Company name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
....................................................................
Contact name . . . . . . . . . . . . . . . . . . . . . . . Position. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone . . . . . . . . . . . . . . . . Fax . . . . . . . . . . . . . . . . . . Other. . . . . . . . . . . . . . . . . .
Type of process (include a diagram if possible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furnace type, manufacturer and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Please include an accurate diagram showing main dimensions, wall thickness,
construction materials, roof profile, burner positions/centres/height above hearth,
flue/exhaust positions.
How many burners required/exist now? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is the individual capacity of the existing burners? . . . . . . . . . . . . . . . . . . . . . . . . . .
Type of product to be heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Size of stock to be heated, all sizes - cross-sections/length. . . . . . . . . . . . . . . . . . . . . . . .
Throughput - pieces of each size/hour, tonnage/hour . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Are there any regular delays in furnace operations? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maximum and minimum throughput - tonnage/hour . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maximum hearth loading - kg stock/hour/m2 hearth. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Desired stock temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Typical operating hours/day or week . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is the fuel/fuel specification? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is the existing (if applicable) total fuel consumption for the furnace? . . . . . . . . . . .
What is the specific fuel consumption (units/tonne) -
production and overall (inc. start-up)? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fuel temperature/pressure available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unit cost of fuel(s) used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Combustion air supply - volume/pressure/temperature . . . . . . . . . . . . . . . . . . . . . . . . . . .
Is combustion air preheat required/used - how and at what temperature? . . . . . . . . . . . . .
What type of exhaust/flue system is required/used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What type of combustion control system is required/exists?. . . . . . . . . . . . . . . . . . . . . . .
How many control zones required/exist? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Where are/will the thermocouples (be) located? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Does the furnace have pressure control? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What type of burner ignition/start-up sequence is used/required? . . . . . . . . . . . . . . . . . . .
What power supplies are available to the instrumentation, safety equipment,
fans, pumps, etc.? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What are the existing combustion conditions (CO, CO2, O2, NOx, etc.)? . . . . . . . . . . . . .
....................................................................
What are the overall operating conditions - clean/dirty? . . . . . . . . . . . . . . . . . . . . . . . . . .
Any particular safety or environmental issues: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Is your site/process subject to an EPA Part ‘A’ (Environment Agency) or Part ‘B’
(Local Authority) regulated process? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Are there any particular problems experienced now with the existing furnace,
burners, safety system or controls?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5. FUEL CHOICE
As previously mentioned, fuel choice is one of the prime aspects to be considered before a burner
is selected. Important factors include:
The main characteristics of the commonly available fuels are presented below.
Fuel oils are classified according to their viscosity, or ‘weight’, and graded according to
increasing viscosity, i.e. from gas oil, light fuel oil, and medium fuel oil, to heavy or residual fuel
oil. The heavier grades must be stored above room temperature, and require a slightly higher
temperature for pumping and burning. Even gas-oil pipe runs may require trace heating to avoid
thickening of the oil and reduction of flow to the burner in winter conditions.
Where natural gas is unavailable, fuel oils are generally the next best choice as they are less
expensive than LPG. Lighter fuel oils contain less sulphur and are easier to handle and burn than
heavier fuel oils, although their purchase cost is higher. Where the supply of natural gas cannot
be guaranteed, or an interruptible tariff has been selected for cost reasons, dual-fuel burners,
which enable the user to switch between fuels as required, are available.
14
When considering the use of liquid fuels, remember that on-site storage and handling facilities
must be provided, and that this can add considerably to the capital cost of an installation.
5.5 Electricity
For heating purposes, the use of electricity is an alternative to fossil-fuel firing. Electricity may
be selected for reasons relating to emissions or for other requirements; however, operating costs
are often likely to be higher due to the significantly higher unit cost of electricity compared to
fossil fuels (although maintenance costs are generally lower). On a global scale, pollution
emissions can be higher due to inefficiencies in the power generation process. A companion
Guide in this series - Good Practice Guide 255, Electroheating in industry - covers the
application of electroheating techniques in detail. In addition, Good Practice Guide 253,
Choosing, using and modifying furnaces, shows how to balance the appraisal.
* Gross calorific value includes the heat liberated when water vapour produced condenses to liquid at room temperature.
** Due to the movement of relative fuel prices, it is strongly recommended that the prices be checked before undertaking any detailed study.
Table 2 and the attached examples have been developed to enable easy comparison of the likely
purchase costs of various fuels.
15
Fuel Annual Units Conver- Consum- Cost Cost Annual Annual Units SEC* SEC
type consum- sion factor ption (GJ) (£/unit) (£/GJ) running production (GJ/unit) (£/unit)
ption to GJ cost (£)
(1) X (2) (4)/(2) (3) X (5) (3)/(7) (6)/(7)
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10)
LPG tonnes 50
Example
Natural 16,138,055 kWh 0.0036 58,097 0.0069 1.92 111,546 35,000 tonnes 1.66 3.19
gas
Heavy 1,300,000 litres 44.69 58,097 0.1 2.24 130,000 35,000 tonnes 1.66 3.71
fuel oil
In this example, two fuels used in a reheating furnace are compared. Results indicate that, for
the same fuel consumption and production output, natural gas would be the preferred option in
terms of running costs.
• the ability to achieve high flame temperatures, even with fuels of low calorific value;
• improved heat transfer, as a result of the higher flame temperatures;
• minimisation of waste gas volumes, and consequent reduction in capital cost of exhaust and
stack installations and lower waste gas heat losses;
• increased flexibility in control of the furnace atmosphere;
• the possibility of reduced NOx emission levels, under certain circumstances;
• increased flexibility of furnace operation, e.g. higher output.
In some circumstances, therefore, either oxygen enrichment or oxy-fuel burners may be used as
a lower-cost measure to upgrade the performance of an existing furnace, without having to resort
to costly structural modifications or even replacement.
16
Although the term oxy-fuel firing implies combustion in pure oxygen without ‘normal’ air, and
hence nitrogen, in practice this is not so. Similar considerations apply to oxygen enrichment where
due to higher flame temperature, NOx formation may occur because of air already in the furnace
environment. The result is that any nitrogen in the air is converted into NOx because of the very
high flame temperatures reached. This can mean an actual increase in NOx emissions, rather than
the reverse. Therefore, commercially-available oxy-fuel burners incorporate features designed to
achieve acceptably low-NOx emissions. Oxy-fuel burners are covered in Section 6 of this Guide.
Note: At the time of writing, UK legislation stipulates NOx emissions limits in terms of
concentration, i.e. mg/m3. With oxy-fuel firing, flue gas volumes are actually reduced due to
the absence of molecular nitrogen in the flue gases. As a result, concentrations of NOx may
appear higher, whereas, if compared on a mass basis, they are actually lower. Therefore, in
the absence of an appropriate ‘official’ correction factor, special dispensation may be
required from the regulating bodies (see Appendix 4) to operate oxy-fuel-fired systems.
5.9 Pollution
Pollution from combustion processes is inevitable; however, a correctly designed, set-up and
operated system will ensure that any pollutant emissions are minimised.
Carbon dioxide (CO2), one of the principal combustion products, has been identified as a major
contributor to the ‘greenhouse effect’ theory and climate change. CO2 emissions can be minimised
by ensuring optimum combustion efficiency. Carbon monoxide (CO) is also identified as a
contributor to the greenhouse effect, and, in addition, is toxic to humans and represents a serious
safety hazard. Again, optimum combustion efficiency will minimise, or eliminate, CO emissions.
Combustion of sulphur-containing fuels e.g. coal or fuel oils can result in emissions of oxides of
sulphur, collectively known as SOx4. SOx has been identified as a cause of ‘acid rain’. Production of
SOx can be avoided by use of low-sulphur fuels such as natural gas, LPG or lighter fuel oils. If this
is not possible, then flue gases need to be treated to remove SOx and convert it to inert substances.
Emissions of oxides of nitrogen, collectively termed NOx5, from combustion processes have been
identified as a contributor to the greenhouse effect and a cause of acid rain. They have also been linked
to the recent decline in urban air quality with its resultant health implications. Further information on
the mechanisms of NOx formation and methods of control is presented in Appendix 4.
Since emissions from the combustion of fossil fuels are of major concern, legislation has been
introduced in the UK in the form of the 1990 Environmental Protection Act (EPA 90). The
legislation is enforced by either Local Authorities or the Environment Agency, depending on the
nature of the process and the pollution potential. The Guidance Notes listed in Section 8.5.2
should be consulted for full details on emission limits. A summary is presented in Appendix 5.
The pollution potential of the various commonly used industrial fuels is summarised in Table 3.
Burners can operate with either cold or preheated combustion air. Air preheating greatly
improves combustion efficiency, and is the basis of modern burner designs incorporating waste
heat recovery features. If air preheat is to be used, burners capable of dealing with high-
temperature combustion air must be used.
The following decision tree (see Fig 8) presents an overview of the burner types currently
available. The main categories are broken down further in subsequent overview diagrams (see
Figs 9, 12 and 17), followed by detailed information on individual burner technologies.
Burner selection
HEAT
RECOVERY Recuperation Regeneration
OPTIONS
• premix;
• nozzle mix;
• delayed mix (a variation of nozzle mix).
18
Fig 9 gives an overview of the broad range of gas-fired burners available, and each type is
described in more detail in the following pages.
Premix Nozzle
burner mix burner
Immersion tube
There are three types of premix gas burners: fan mixers, aspirators, inspirators. Fan mixers feed
regulated quantities of gas and air to a fan or blower which ejects the mixture into the furnace.
This type is rarely used as it is most prone to flashback. Aspirators are more widely used. Air
is piped from a blower into the aspirator body, which contains a venturi. The reduction in
pressure created by the venturi draws gas into the air stream through an opening in the throat of
the venturi (see Fig 10). The gas and air then mix as they leave the venturi. The gas:air ratio is
maintained across the entire turndown range of the burner’s output.
Refractory quarl
Burner body
Venturi
Air in
Gas/air mixing
Sudden enlargement
Gas in
stabilises flame
Inspirators operate on similar principles, but it is the gas which creates the suction to draw in the
air. A high-pressure jet of gas is blown through a small nozzle called a spud, which is situated
in the throat of a venturi. The suction created by the gas draws in air at atmospheric pressure
from the opening around the spud. The gas and air then mix as they pass down through the
diffuser section of the mixer.
Air in
Burner Gas/air
nozzle mixing
Gas in
• Flat-flame burners - The tile is flared to project the flame sideways instead of forwards,
causing the flame to scrub the refractory walls. The result is that the walls heat up and radiate
back in towards the furnace load. The outcome is very uniform heating, which allows the
load to pass close to the burner without flame impingement.
• High-velocity burners - Where furnaces are required to heat large, densely packed loads, the
combustion products may not have enough drive to reach the cold centre of the load. In these
cases, a high-velocity burner may be used to penetrate deep into the furnace with a high rate
of convective heat transfer. The tube or refractory tile of this type of burner is restricted,
causing the combustion products to move at a high velocity on leaving the burner mouth.
• Immersion tube burners - This variation uses a sealed tube in place of the refractory tile. An
immersion tube burner is used in controlled atmosphere furnaces or to heat tanks of liquid
where the flame cannot be allowed to come into contact with the load. The burner is designed
to throw the combustion products against the tube walls for maximum heat transfer to the
load.
20
• pressure jet;
• rotating cup;
• twin-fluid (blast atomisation).
Oil-fired burner
selection
Atomisation method
Pressure jet atomiser Rotating cup atomiser Blast atomiser (heavy oils)
(low viscosity fuels) (uniform spray) • Internal mix
• External mix
Medium pressure
(compressed) air
High pressure
• Steam
• Air
atomised in this way, but the heavier oils must be preheated to reduce their viscosity to between
70 and 100 Redwood seconds. Combustion air is introduced around the spray and aids the
atomisation process. Because of the dynamics involved, this type of burner has a poor turndown
ratio, and it may be necessary to use a number of small, individual burners to achieve the desired
flexibility (see Fig 13).
Spray of
Inlet Oil atomised
oil droplets
Oil
Air-driven fan
Spinning cup
Air
Blast Atomiser
Also known as the twin-fluid atomiser, this type of burner uses either steam or compressed air
to atomise the oil (see Fig 15). Blast atomisers can operate at low, medium or high pressure and
are further classified as either internal or external mixing, depending on whether the oil and the
atomising fluid meet within the body of the burner or at the outlet. All blast atomisers require
oil with a viscosity in the range of 70 to 150 Redwood seconds.
• Low-pressure blast atomisers use air at 105 to 115 kPa as the atomising medium, usually
supplied from a single-stage centrifugal fan. Most, or all, of the combustion air is used as the
atomising medium. Mixing of the oil and air is efficient and there is usually little requirement
for excess air; however, the turndown ratio is rarely better than 2:1. Higher turndown ratios
(up to 5:1) can be achieved by using only a small proportion of the air (20%) as the atomising
medium and introducing the remainder through ports around the burner.
• Medium-pressure blast atomisers use air at 230 to 300 kPa. Less than 10% of the combustion
air is required to atomise the fuel. Usually, this is supplied by means of a rotary compressor.
The remaining combustion air is introduced as secondary air around the burner and can be
preheated without danger of cracking the fuel within the burner. This enables higher flame
temperatures to be reached. Turndown ratios of 10:1 can be achieved.
• High-pressure blast atomisers use steam or air at pressures in excess of 300 kPa. Air
atomisers operate on similar principles to medium-pressure blast atomisers. Steam atomisers
are used only where large amounts of cheap steam are available (between 0.3 and 0.5 kg of
steam are required per kg of oil, thus significantly adding to operating costs).
Air or
steam
Oil
Air or
steam
Another reason for dual-fuel firing may be to take advantage of an alternative, low-cost fuel
available in varying quantities, e.g. biogas, coke oven gas, or waste oils. Some fuels of
particularly low calorific value (CV) may not be capable of sustaining a flame on their own and
may need to be supplemented by the addition of another fuel, e.g. natural gas, with a higher CV.
Dual-fuel burners should be designed to cope with the different combustion characteristics of the
two fuels, and, therefore, the intended fuels should be clearly stated to the supplier when the
burner is selected.
23
One of the most cost-effective uses for the heat is to preheat the combustion air, which increases
flame temperatures and boosts the thermal efficiency of combustion. Alternatively, it is possible
to use the heat to preheat incoming stock. Such a practice is called load recuperation. As far as
burners go, there are two conventionally accepted methods of recovering the heat: recuperation
and regeneration. This approach uses a recuperative or regenerative burner system. There are
several types of burner and combustion system in each category and Fig 17 presents an overview
of the choice available. For more information on the assessment of the quantity and quality of
heat available, and heat recovery techniques in general, see Good Practice Guide 13, Waste heat
recovery from high temperature gas streams.
24
Recuperation Regeneration
6.3.1 Recuperation
At its simplest, a recuperator
consists of an annular tube
arrangement in which hot gases are
passed through the inner shell and
the cold combustion air is
preheated by passing through the
outer shell (see Fig 18). Heat Hot
air out
transfer takes place by radiation.
Recuperators may be remote,
where the source of hot gases and
the cold combustion air are
Refractory insulation
separated by a distance. In this
case the recuperator is usually Hot
mounted in the furnace flue. The flue gas Air annulus
combustion air is ducted through
the recuperator and then to the
burner, which must be capable of
handling high-temperature air. The
burner, therefore, is usually Cold
air in
constructed from materials capable
of withstanding high temperatures.
These burners are usually slightly
more expensive than conventional Fig 18 Double shell-type recuperator
cold-air burners. Installation
requirements are generally more complex, since extra insulated ductwork is required to carry the
preheated air from the flue-mounted recuperator to the burner. Maintenance requirements and
costs are also likely to be slightly higher than those for an equivalent cold-air burner system.
25
Self-recuperative Burners
Burners have been developed which incorporate a recuperator within the body of a high-
temperature burner; these are known as self-recuperative burners (see Fig 19). An eductor is
used to draw hot waste gases through the in-built recuperator, thus preheating the incoming cold
combustion air. These burners can be relatively easily retrofitted to existing furnace
installations, although some modifications to the waste gas flue arrangements will normally be
required. Purchase and maintenance costs are likely to be higher than for a simple cold-air
burner. The major advantages are compactness and high thermal efficiency, as neither the heated
air nor the waste gases need to be transported long distances, so heat losses are eliminated.
Compared to conventional cold-air combustion systems, fuel savings of up to 30% can be
achieved. Self-recuperative burners are best suited to applications with high gas temperatures
(above 800°C) and low levels of contamination in the flue gases. Special variations are available
for lower flue gas temperatures. The main disadvantage with self-recuperative burners is that,
because the source of heat and the point of waste gas removal are the same, it can be difficult to
achieve a uniform distribution of heat within the furnace. This can cause problems, e.g. in heat
treatment applications. A conventional high-temperature burner with a remote recuperator is
more suitable in these applications.
Natural gas
Hot combustion
products
Combustion
products
Hot combustion
products
Combustion air
6.3.2 Regeneration
Regeneration, or regenerative firing, is a means of recovering waste heat from exhaust gases by
cyclical firing of paired combustion systems. There are a variety of methods used, but all operate
on the same principle. As one burner fires, the hot combustion products are exhausted through
the second burner, which incorporates some form of heat store and recovers the heat from the
exhaust. After a period of time the cycle reverses and the incoming combustion air is heated by
passing over the heat store. Such systems have high thermal efficiency and can offer fuel savings
of up to 50% compared to conventional cold-air combustion systems. Large-scale static
regenerators are an established technology but are restricted to large furnaces such as those in
the glass, iron, and steel industries.
26
Burner in
exhaust mode
Burner in
firing mode
Regenerator
Gas inlet
Regenerator Reversing
valve
Ceramic bed
Exhaust gas
Combustion air
Radiant tube versions are also available, comprising a pair of regenerative burners connected by
a sealed ceramic or metal tube, usually in a U-tube arrangement. This development enables
regenerative firing technology to be readily applied in controlled atmosphere furnaces and other
indirectly fired processes.
Burner mounting
flange
Burner
backplate
Exhaust
Burner
Gas mouth
inlet
Firing
Standard
Burner combustion
body Integral ring casing
regenerative bed
The example is based on the heating of steel billets to 1,250°C in a continuous furnace over an
eight-hour period. The furnace is assumed to operate for 15 hours per day and 45 weeks of the
year. The example in Table 4 compares the relative costs of three types of burners firing two
different fuel types. Fuel costs are assumed to be £3.18/GJ for gas oil and £2.55/GJ for natural
gas. It has been assumed that the life of each burner is ten years.
Three financial analysis methods have been applied: net present value (NPV), internal rate of
return (IRR), simple payback. Both in terms of simple payback and IRR, the gas-fired self-
recuperative burner is the best option. However, if the savings are discounted at 10% per annum
over the life of the burner, the gas-fired regenerative burner offers the best return and would
make the greatest contribution to cash flow (but requires a greater initial outlay).
28
Burner type
Costs
Ancillaries (storage/piping) (£) 2,500 2,500 2,500
Burner capital cost (£) 14,000 22,000 36,000 12,000 20,000 34,000
Annual maintenance cost (£) 600 1,500 2,700 400 1,000 1,800
Annual fuel cost (£) 74,823 52,376 37,411 60,000 42,000 30,000
Lifetime years (Yrs) 10 10 10 10 10 10
Annual fuel and (£) 75,423 53,876 40,111 60,400 43,000 31,800
maintenance cost
For further information on financial analysis, see Good Practice Guide 69, Investment appraisal
for industrial energy efficiency.
Fig 22 shows the energy flow, in the form of Sankey diagrams, for the three burner types: cold-
air, self-recuperative and regenerative.
With minor changes in terms of heat transferred to the stock and quantity of waste heat produced,
the Sankey diagrams are the same for gas and gas oil.
The regenerative and recuperative systems offer a fuel saving over the cold-air system of 50%
and 30% respectively. The base case for comparisons is the oil-fired cold-air burner.
Fuel costs
Gas oil £3.18/GJ
Natural gas £2.55/GJ
29
61%
Waste heat 19.9 GJ
Structure 4.3 GJ
13%
Stock 8.4 GJ
26%
44%
Waste heat 10.1 GJ
Pre-heat 3.6 GJ
Self-recuperative burners
efficiency = 37%
Fuel saving 30% (9.8 GJ)
Fuel 22.8 GJ
100%
Structure 4.3 GJ
19%
Stock 8.4 GJ
37% 22%
Waste heat 3.5 GJ
Pre-heat 6.1 GJ
Regenerative ceramic burners
efficiency = 52%
Fuel saving 50% (16.4 GJ)
Fuel 16.2 GJ
100%
Structure 4.3 GJ
26% Assumptions
When selecting or specifying a burner, it is important to choose a model that has been designed
with ease of maintenance in mind. ‘Back-end extraction’ is a useful feature, meaning that
components likely to require replacement on a regular basis, e.g. flame ionisation detectors, can
be withdrawn and refitted without removing the entire burner assembly from the furnace. The
30
cost of consumable items, e.g. refractory tiles or tubes, flame ionisation detectors, and spark
ignitors, should be checked as these can add significantly to the running cost of an installation.
Safety controls, e.g. flame failure detection and shut-down systems, are an essential element of
all combustion systems. These controls are discussed in more depth in Section 7.
The installation of some burners may be required in hazardous areas, e.g. in petrochemical plant
installations where flammable gases may be present. Burner manufacturers may offer
intrinsically safe versions of their burner and control systems. These should be clearly specified
when required.
The subject of plant maintenance is covered in more detail in Good Practice Guide 217, Cutting
energy losses through effective maintenance (Totally Productive Operations).
31
7. BURNER CONTROLS
Burner controls
Proportional Oxygen
and derivative trim
and integral
Electrode Thermo- UV Infrared
couple
Note: The control techniques identified
under temperature control are not
unique to temperature and may be
used to control other parameters
Fig 24 overleaf illustrates the basic principles of a control system, using temperature control as
an example.
32
Controlling method
e.g. operator or automatic control device
Furnace
Manipulated variable Controlled variable
e.g. fuel, air e.g. temperature
It is essential to know the following: that the burner has fired during the ignition sequence; if the
flame fails during operation. In either event, without a suitable flame failure device there could
be an accumulation of fuel in the furnace chamber with a major risk of fire or explosion.
The control circuit is normally a fail-safe device incorporating an electronic circuit. While the
flame exists, the sensor allows current to flow through the circuit, keeping the fuel valve open
and allowing fuel to flow to the burner. If the flame fails, the current ceases to flow and the valve
closes to shut off the fuel supply. An example of a flame failure control device is shown in
Fig 25.
It is normal for each burner to be fitted with its own flame failure detection device; on multiple
burner installations each burner would be automatically shut down in the event of flame failure.
33
Output to computer
management system
Control
UV detector Furnace wall
Output to unit
alarm system
Pilot
burner
Flame rod detector
for pilot flame
Probe Detector
Any property of the flame may be used to provide the detector signal. A thermocouple in the
flame uses the high temperature of the flame to generate a voltage signal that changes when the
flame fails due to the drop in temperature. A cheaper alternative is the use of an electrode
immersed in the flame. This detects the slight flow of current through the ionised gases present
in the flame and is known as a Flame Ionisation Detector (FID), or flame rod. It is commonly
used in modern gas-fired burner systems.
Radiation Detector
These detectors make use of either the infrared or ultraviolet (UV) radiation emitted by flames.
Photocells tuned to the specified wavelengths are focused onto the burner mouth to monitor the
presence of the requisite wavelengths. The photocell gives a high output when the flame is
present and a low output if the flame fails. As furnace walls can emit infrared after the burner
has been shut off, care must be taken in siting an infrared detector. UV detectors do not suffer
from this problem since there is no emission of UV from the furnace walls. Radiation detectors
are non-contact and less likely to be damaged or fouled compared to probe detectors. Radiation
detectors are normally used on larger burner installations and on oil-fired burners.
The aim of PID control is to ensure that the process approaches the desired set point condition
quickly and smoothly, with minimum overshoot. The three modes must be tuned so that the
process gives satisfactory performance for all foreseen operating conditions. This can be very
difficult and time consuming, and would normally be carried out by the commissioning engineer.
Recently, auto-tuned PID controllers that can simplify and speed up the process have been
introduced.
A bi-linear STC uses two computational models, one for parameter estimation and the other for
control law implementation. The controller operates by minimising the uncertainty of a
parameter that characterises the plant. The estimated parameters are used to continually update
the controller and to operate a closed loop in conjunction with some predefined control objective
(see Fig 26).
+
Set point
I PLANT
+
+
Process output
Plant
Control Process
Estimator
actuation output
Parameter
vector
Controller
Set point
The major advantages of PLCs are low cost and increased flexibility; their modular design
allows control schemes to be expanded to encompass as many aspects of plant operation as
required. Most modern PLCs incorporate three-term control (PID) routines as standard and are
thus capable of controlling all aspects of temperature, pressure, and flow control required in
burner and furnace operations. PLCs may be linked to mimic systems, as mimic panels, or
displayed on VDU screens, allowing easier control by supervisors and operators. They are also
readily interfaced with personal computers, thus providing accessible real-time monitoring and
control of furnaces and other plant, together with data logging facilities for analysis and
reporting of batch and shift operations.
CAUTION! PLCs are ideal for process monitoring and control, but, like all electronic
devices, can suffer from reliability problems. For this reason, essential
safety functions such as flame detection and automatic shut-down controls
must be divorced from PLC control by means of independent, hardwired
safety circuits. Refer to HSE Guidelines, Programmable Electronic
Systems in Safety-Related Applications (see Section 8.5).
Selection of the most appropriate controller type may be approached in several ways:
Examples of process reaction curves are shown in Fig 27 overleaf. These indicate how the
temperature of a process varies with time, from the start of heating until the temperature
stabilises around the set point.
36
Single capacity
Time
The process reaction curve will help to answer the following questions:
In the case of multi-capacity systems, the interpretation of the control requirements can be
particularly complex and should be discussed with suppliers of burners and controls. For new
processes where there is little experience of the process reaction curve, the use of mathematical and
physical modelling techniques to predict behaviour may be the most appropriate course of action.
• temperature;
• time;
• pressure.
Obviously, close control of the time cycle and temperature conditions is of major importance.
Manual control by visual observation is subject to wide variance according to individual
operators’ interpretation. This method is no longer considered suitable in modern furnaces due
to the likelihood of excessive fuel consumption, and possible product damage, resulting from
over- or underheating, or excessive oxidation. Therefore, automatic time and temperature
controls are essential for optimum furnace operation. Such controls vary widely in
sophistication, ranging from simple on/off controllers, to fully modulating controls with
37
self-tuning features. Where specific rates of heating and/or cooling are important, then
programmable temperature controllers may be used to control the furnace to a predetermined
time/temperature schedule.
Good working practice requires furnace pressure to be slightly higher than atmospheric. Negative
pressure conditions within the furnace may lead to inleakage of cold air through door seals and
other openings. The result is a loss in furnace efficiency through cooling of the furnace
atmosphere, the creation of cold spots, increased waste gas losses, and increased possibility of
damage to stock through excessive oxidation. However, excessive pressure can retard combustion
development and increase losses through emission of hot gases via furnace openings, and may
cause damage to surrounding steelwork and furnace refractories. Optimum furnace pressure is
therefore of critical importance and automatic pressure controls are considered to be an essential
part of any furnace control system. The pressure within the furnace varies from the hearth to the
roof, due to the buoyancy of the hot gases. Usually, the desired pressure is maintained at stock
level, and the pressure transducer should be sited to reflect this. Care should also be taken to
ensure that the pressure transducer is not influenced directly by the burners.
Exhaust gas flue areas and stack heights are of crucial importance in furnace pressure control. Fuel
changes also influence the pressure within the furnace, as different fuels produce different volumes
of flue gas. Burner manufacturers and furnace designers will be able to advise accordingly.
80
60
Increase in fuel use, %
50
40
30
20
10
0
0 1 2 3 4 5 6 7 8 9 10
Oxygen content of combustion products, % dry
0 5 10 15 20 30 40 50 60 70 80
Excess combustion air level, %
conditions. In addition to the requirements for maximum energy efficiency, there are also process
requirements, specifically the need for an oxidising or reducing atmosphere within the furnace,
achieved by varying the fuel:air ratio as necessary. Therefore, correct control of the fuel:air ratio
is of critical importance and can be achieved in a number of ways with varying degrees of
sophistication and accuracy.
The actual method used to control the fuel:air ratio depends on a number of factors. These
include the type of burner, the fuel fired, the turndown ratio, the degree of combustion air
preheat, and the process control method employed. The following methods described are
commonly used in burner fuel:air ratio control.
Control valve
Air
M Actuator motor
Pressure regulator
M
Orifice plate
Control valve
Temp.
Transducer M controller
M Actuator motor
Air
Motor
O/P positioner
M Pressure governor
or E/P
converter
Gas
Pressure regulator
Transducer Ratio
Lineariser
controller
Orifice plate
M Control valve
Air
M Actuator motor
Pressure governor
Bleed
Orifice plate
Control valve
Gas
M Actuator motor
Other burners
Pressure governor
Bleed
Vent
M Pressure regulator
Recuperator
Air or
regenerator Orifice plate
Pressure
governor
Restrictor M Control valve
valve
Gas
M Actuator motor
Filter
Pressure governor
ERC Thermistor block
Oxygen trim systems are a means of controlling fuel:air ratio on a real-time basis. They have
already been extensively implemented in the boiler market with successful results and are now
being implemented in furnace control applications.
The system uses an in situ oxygen probe, usually a zirconia-based oxygen-measuring cell and
thermocouple, and an electronic analyser/controller. Together they provide a control output to
the air or fuel flow controller. The probe is mounted at a representative position in the flue gas
path. Care must be taken to ensure that the probe is sited well away from burner flame paths.
The probe is connected to the analyser which calculates the oxygen concentration in the flue
gases. The control output is passed to a signal limiter containing the desired set point and then
to a ratio controller that acts on the fuel and air flow control mechanisms to maintain the desired
ratio. The signal is usually limited to within plus or minus 10% of the desired set point.
The zirconia probe offers advantages in that it requires no calibration or maintenance. Probe life
should be a minimum of six months in normal applications. Savings of up to 5% in fuel
consumption can be expected at attractive paybacks.
In this case study, five zirconia-based oxygen probes were installed in the roof of a steel
reheat furnace at Rotherham Engineering Steels’ Roundwood Coil Bar Mill. The probes
were linked to an oxygen analyser, signal processor, and ratio controller. The system was
used to trim the fuel:air ratio to the burners, thus maintaining a preset oxygen level in the
combustion products. The prime motivation for the project was to increase the product
quality, but energy savings of 2% were initially achieved and were expected to rise to 5%
with further adjustment.
41
7.11 The Use of Variable Speed Drives for Combustion Air Supply
Combustion air is traditionally supplied to the burner by a fan or blower. The volume supplied,
and hence the fuel:air ratio achieved, is usually regulated by means of a damper or butterfly valve
located in the air duct or pipe between the fan and burner. While this is a reasonably effective
means of regulating the flow, it is highly inefficient in terms of the electricity consumed by the
fan or blower motor. Variable speed drives (VSDs) can be used to vary the speed of the motor
in response to the air demand, with a significant reduction in electricity consumption and cost.
When combined with an oxygen trim system providing a control output signal, further
significant benefits may be available in terms of improved combustion efficiency through very
precise control of fuel:air ratio. Although not yet implemented practically, these types of system
may be further developed in future.
For further information on the implementation of VSD technology, see Good Practice Guide 2,
Energy savings with electric motors and drives, and Good Practice Guide 14, Retrofitting AC
variable speed drives. The successful installation of VSDs on combustion air fan motors in high-
temperature process industries is described in Good Practice Case Studies 115, Variable speed
drives on a large continuous furnace combustion air fan and 125, Variable speed drives on a
batch furnace combustion air fan.
In conventional air:fuel ratio control, the oxygen required for combustion is provided by
maintaining a fixed ratio between the fuel input and the amount of air delivered for combustion
purposes. The ratio is adjusted manually to allow for different rates of heat input and
temperature requirements. To avoid potential problems, the air:fuel ratio is normally set at the
upper limit of the tolerable range for a specific product type. This leads to greater volumes of
air than are necessary being admitted to the furnace, resulting in cooling of the furnace and
greater quantities of waste heat being exhausted from the furnace. The use of oxygen trim
control allows a lower air:fuel ratio to be employed and continually adjusted as the measured
volume of oxygen in the combustion products changes.
Table 5 uses this example to indicate the likely cost savings achievable by the installation of
oxygen trim control. At two percent saving, payback would be achieved in less than nine
months, making oxygen control clearly a worthwhile investment. As the original project was
carried out in 1989, cost data have been updated to 1998 levels.
42
Fig 30 shows the decision route taken when considering the benefits of oxygen trim control.
The alternative approach is to design the control system in-house and have a specialist panel
builder build, install, and commission the system. Burner manufacturers will supply all
necessary control details to accompany their product and it is strongly recommended that their
advice is sought if this is the chosen route.
Control servicing should include recalibration of measuring devices and checking and adjustment
of control rods and linkages where appropriate. Flame failure and safety systems must be tested
to ensure fail-safe operation under all conditions in accordance with British Standards.
43
START
Has
YES Is manual variable speed drive YES
air control for air fan been
acceptable? considered?
NO NO
NO Is option for NO
variable speed drive
positive?
Carry out cost analysis
YES
Is cost
analysis for oxygen YES
trim control
positive?
NO
NO
This Section provides information on factors that should be considered for specific courses of
action, e.g. the selection of burners or controls. It is not intended to be exhaustive as there are
several organisations that can offer comprehensive advice, or information, on these topics.
These include equipment suppliers, installers, energy efficiency consultants, and the Energy
Helpline (0541 542 541). It is recommended that appropriate organisations are consulted.
In most cases, the information presented below is discussed in detail in the body of this Guide.
• compare with other similar units and with the design specification;
• construct an energy balance;
• check the function and accuracy of all controllers and the location of probes and
thermocouples.
2. Examine:
• temperature curves;
• stock temperature;
• temperature range;
• degree of cycling;
• temperature of exhaust;
• time to reach operating temperature;
• light-up procedure.
Any exceptionally high temperatures or deviations from the set point should be fully examined
and appropriate experts consulted.
Check that the most appropriate temperature control technique is being used.
• If oxygen is high:
➩ look for air infiltration;
➩ examine fuel:air ratio.
Oxygen levels should be between 2 and 3% (dry basis) in the exhaust gas.
45
• temperature of operation;
• time at temperature;
• acceptable temperature span;
• rate of heating;
• required drop-out temperature;
• temperature uniformity;
• throughput/loading;
• schedule of use (intermittent or continuous);
• output (continuous or batch).
2. Consider constraints:
• identify location;
• available capital;
• purchase cost;
• atmospheric requirements;
• frequency, cost, and ease of maintenance.
3. Consider options:
Use the form in Fig 7 to collate the necessary information prior to approaching burner suppliers.
Safety controls will be an integral feature of the burner and are not optional.
• temperature of operation;
• temperature spread;
• required temperature uniformity of stock and furnace;
• whether the process is easy or difficult to control (if possible produce process reaction curve
to determine this).
46
2. Identify:
• frequency of light-up;
• continuous operation or batch rate of heat-up;
• variation in hearth loading;
• capital available;
• complete analysis of costs for various options.
Secretary of State’s Guidance Note PG 1/3 (95), August 1995. Boilers and Furnaces,
20 - 50 MW Net Rated Thermal Input. ISBN 0 11 753146 4.
Available from The Stationery Office Shop. Tel: 0171 873 9090.
Chief Inspector’s Guidance Note S2 1.01, November 1995. Combustion Processes: Large
Boilers and Furnaces 50 MW(th) and over. ISBN 0 11 753206 1.
Available from The Stationery Office Shop. Tel: 0171 873 9090.
The names and addresses of other suppliers may be found in commercially available trade
directories or obtained from trade associations.
CGE Ltd
Peel Road, West Pimbo, Skelmersdale, Lancashire, WN8 9PT
Tel: 01695 727441
Nu-Way Ltd
PO Box 1, Vines Lane, Droitwich, Worcestershire, WR9 8NA
Tel: 01905 794331
BG Technology
Gas Research and Technology Centre
Ashby Road
Loughborough
LE11 3GR
BG Technology
Gas Research and Technology Centre
Ashby Road
Loughborough
LE11 3GR
GLOSSARY
Atomisation
Atomising (burner) Oil needs to be broken down into droplets to facilitate
vaporisation and combustion. Atomising burners are classified
according to the source of energy used to disintegrate the fuel.
Blast atomiser (twin-fluid) These operate at low, medium, or high pressure; steam or air and
oil impinge, either within (internal mixing) or at the outlet
(external mixing) of the burner.
Pressure jet atomiser Oil is pumped at high pressure (700 to 3,500 kPa, or 100 to 500
psi) through a fine nozzle to produce a spray of droplets. Heavy
fuel oil may need to be preheated to reduce the viscosity to an
acceptable level.
Rotating cup atomiser Oil flows through a central pipe to the inner surface of a
revolving, hollow, tapered cup. It spreads over the surface and is
thrown off the periphery of the free end by centrifugal force.
Steam jet This is a blast (twin-fluid) atomiser using steam at high pressure.
Between 0.3 and 0.5 kg of steam per kg of oil are required.
Calorific value (CV) The quantity of heat liberated when a fuel is burned.
Combustion air Air that contains the oxygen needed to burn the fuel. Identified
as either primary air (introduced at the point of combustion), or
secondary or tertiary air (introduced to the flame or elsewhere in
the furnace).
Combustion efficiency The percentage of heat released that is put to use compared to
the total heat energy in the fuel.
Controls
On/off control The simplest form of temperature control. Normally the unit is
fully on or fully off. It is very difficult to achieve a fixed set
point without a wide under- and overshoot of the set point
temperature.
On On On On
Burner
Set point
Time
Proportional control This continuously adjusts heat input to the process in linear
proportion to the error, thus maintaining a stable temperature. As
shown in Fig 32, control is effected over a temperature band
above and below the set point (called the proportional band).
51
100%
50% Energy
input
0%
Proportional
Set point band
Time
Offset
Set point Proportional
band
Time
Removal
of offset
Temperature
Set point
Proportional
band
Offset
Time
Set point
Proportional
band
Time
PID control Proportional and integral and derivative control. This is a three-
mode controller combining all three actions and is usually
required to control difficult processes.
Convection Heat transfer that occurs between a surface and a moving fluid
when they are at different temperatures.
Drive The thrust, or velocity, of the hot gases directed into the furnace.
The higher the velocity of the burner jet the better the
temperature uniformity and the rate of convective heat transfer.
Dual-fuel burners These have the facility to burn either oil or gas, or both fuels at
the same time. They are useful when there are uncertainties in
terms of lower cost fuel supplies (e.g. interruptible gas).
Excess fuel A greater proportion of fuel than oxygen available to burn it;
results in smoke and pollutants.
Flame detection Fuel must be ignited immediately it leaves the burner outlet;
otherwise, it can lead to a major fire or explosion. For this
reason, flame detection sensors are used to confirm that the fuel
has ignited. Techniques include monitoring temperature,
radiation, and ionisation.
Flame shape Burner design determines the relative velocity of the fuel and air
streams and dictates the flame shape. Good mixing, produced by
a high degree of turbulence and higher velocity, produces a
short, squat flame; poor mixing and lower velocity produce lazy,
flickering flames.
Flame stability A flame is stable if it is moving towards the burner at the same
speed as the fuel/air mixture is leaving the burner. If the mixture
speed is higher than the flame speed, the flame will be pushed
away from the burner and may go out (lift off). If the mixture
speed is lower than the flame speed, the flame may ‘flash back’
through the burner.
54
Flashback This occurs when the rate at which fuel is burned in the body of
the nozzle is higher than the rate at which it is delivered to the
nozzle. This is an unsafe combustion and is avoided by careful
adjustment of fuel flow rate and the use of flame arrestors.
Fuel:air ratio For maximum efficiency the combustion air should be limited to
that necessary for complete combustion of the fuel. Because of
less than perfect mixing of fuel and air, excess air is normally
provided. See also excess air/excess fuel, above, lean mixture,
rich mixture.
High-velocity (burner) A burner capable of achieving high rates of heat input and
providing strong circulation to the furnace atmosphere, thus
assuring good rates of heat transfer and uniform temperature
distribution in the furnace.
Ignition point Mixtures of fuel and air will not normally burn at room
temperature because they are too cold. They require heating to
a temperature called the ‘ignition point’, which varies with the
type of fuel and the fuel:air ratio.
Impulse fired (burner) This is a variant of the regenerative burner where the burners
operate at zero or maximum thermal input. Each burner fires
alternately for 15 seconds. The ‘off’ period between reversal
varies, depending on the heat input requirement.
Interruptible tariff An energy supply tariff that enables lower cost rates for supply
of electricity and natural gas (providing the supply can be turned
off at times of high demand).
Lean mixture A mix of fuel and air with the air in excess of combustion
requirements.
Lift off This occurs when the rate at which fuel is burned is less than the
rate at which it is delivered to the nozzle, causing the flame to
separate from the burner nozzle. Lift off can lead to flame out.
Low-NOx burners Because energy use is becoming more efficient, burners are
operating at increasing flame temperatures. This can lead to
combustion products with higher levels of oxides of nitrogen
(NOx), which have an adverse environmental impact. Burners
that maintain high levels of efficiency while reducing levels of
NOx emissions are now being developed.
Measurement The list below describes some of the most suitable methods of
measuring relevant parameters.
Orifice plate A plate (with a central hole) that is fitted into a pipeline. This
generates a differential pressure that can be used to determine
the flow rate of the gas stream.
Pitot tube A tube that is inserted into the gas stream and used to determine
the velocity of the gas stream by measuring the static and
dynamic pressures.
Suction pyrometer A variation of the pyrometer; hot gases are drawn over a
shielded thermocouple, thus eliminating the effects of radiant
heat transfer.
Venturi A flow restriction fitted into the gas stream, thereby creating a
differential pressure that can be used to measure flow rate.
Nozzle mix Fuel and air are brought together at the burner nozzle to ensure
good fuel/air mixing and minimise unburned fuel.
Premix Fuel and air are mixed in the body of the burner, prior to
combustion.
Radiant tube The burner is contained in a closed tube and the combustion
products pass through a heat exchanger to heat the incoming air.
The fuel and air are introduced at the same end that the
combustion products leave. Radiant tubes are often used in
controlled atmosphere furnaces and for tank heating and also as
immersion heaters in certain non-ferrous metal processes.
Rich mixture A mix of fuel and air with insufficient air for complete
combustion.
Secondary air Air that is introduced with the flame, in addition to the primary
combustion air, to ensure complete combustion or an oxidising
atmosphere.
Self-recuperative (burner) This burner has an integral heat exchanger that allows the
combustion products to heat the incoming air and thus improve
the efficiency of fuel use.
57
Single capacity process This is where the rate of temperature rise is directly proportional
to the rate of input.
Stoichiometric combustion Stoichiometric conditions are met when the volume of oxygen is
exactly sufficient to combine chemically with all the
combustibles in the fuel. Under practical conditions, perfect
mixing of fuel and oxygen is not achievable and excess oxygen
or air is required for full combustion of the fuel.
Temperature control This aims to achieve a set temperature within a stated range. It
entails measurement and a feedback mechanism to control the
rate of fuel input (automatic or manual).
Turndown (ratio) The range of input rates within which a burner will operate
satisfactorily. Defined as the ratio of maximum to minimum heat
input rates. The greater the turndown ratio the better the control.
Variable speed drive (VSD) A means of controlling the speed of conventional electric
motors, with a reduction in power consumed.
Waste heat recovery The utilisation of heat that would otherwise be lost to the
environment.
58
APPENDIX 1
PRINCIPLES OF COMBUSTION
A1.4 Ignition
A mixture of fuel and air will not normally react if mixed together at room temperature and
pressure. The temperature of the mixture must be raised sufficiently to the ignition point before
the reaction will take place. The ignition point varies with the type of fuel and the fuel:air ratio.
Ignition of the fuel and air is a further function of the burner and is usually achieved by an
electric spark, pilot flame or manually lighted torch.
A1.5 Stability
A flame front moves through a fuel/air mixture at a given speed dependent on the fuel and
fuel:air ratio. In a stable combustion reaction, the flame front will appear to be stationary
because the flame is moving towards the burner at the same speed as the fuel/air mixture emerges
from the burner. If the mixture speed is too great, the flame will lift off the burner; too little and
the flame will flash back into the burner body. Achieving a stable flame is another key function
of the burner. Most burners incorporate some form of diffuser plate or swirler that recirculates
the fuel/air mixture around the root of the flame and maintains ignition.
These exhaust gases represent inefficiency in the combustion process. Some losses are
inevitable, but can be minimised by use of a correctly set-up combustion system. Flue gas losses
are composed of three elements: dry, or sensible, flue gas losses are the losses due to the heat
contained in the dry gases leaving the furnace; wet, or latent, flue gas losses are losses due to the
latent heat contained in the water vapour leaving the furnace; unburned fuel losses represent the
energy value of any unburned fuel or combustible intermediate compounds that leave the furnace
without completing the combustion reaction. Measurement of the composition and temperature
of the exhaust gases estimate all three losses. Subtracting these losses from 100% gives the
inferred efficiency of the combustion process. This, together with measurement or estimation
of the losses from the furnace body by conduction, convection and radiation, gives the inferred
efficiency of the furnace system as a whole. Further details on the method of assessment of
combustion efficiency are given in Appendix 2.
In order to help the combustion reactions reach completion, a portion of the combustion air may
be introduced to the flame after the burner nozzle. This is known as staged combustion, and the
extra air is termed secondary combustion air. Some burner or furnace designs may incorporate
features to introduce still more air (tertiary combustion air) in order to ensure complete burnout
of fuels that are particularly difficult to burn, or to promote particular chemical reactions to
reduce pollution. Air staging techniques are used by burner designers to reduce emissions of
NOx in particular. Secondary and tertiary air are introduced through diffusers, swirlers, or
registers, the design of which may be used to influence the resulting flame shape.
60
APPENDIX 2
The need for optimum combustion efficiency is an ongoing requirement. However, many
furnace operators often may not appreciate the need for continual checking and adjustment under
routine maintenance procedures. The main factors to consider are:
Each percentage of oxygen above the optimum in the flue gases results in a 1 to 1.5%
increase in energy consumption.
Burners are usually set up for optimum practical efficiency at commissioning. However, the
efficiency may rapidly deteriorate with time, due to control drift or incorrect re-adjustment
following disassembly. Fortunately, combustion efficiency testing is easy to carry out with
portable instruments that can be purchased or hired, and will give a rapid return on costs through
reduced fuel consumption.
The ideal combustion condition is stoichiometric, i.e. the fuel and air are present in the exact
proportions necessary for complete chemical reaction. However, in practice, poor mixing of fuel
and air means that some excess air is required to ensure that complete burnout occurs; otherwise,
smoke, carbon monoxide, and other intermediate combustion compounds may be formed. The
practical lower limit for oxygen in dry flue gases is around 2 to 3%, equivalent to 10 to 15%
excess air, depending on the fuel used. Metallurgical considerations, e.g. the avoidance of scaling
or oxidation of the stock, may dictate slight variations in the levels for certain types of furnace.
Worked Example
A gas-fired furnace is tested and found to have a flue gas oxygen level of 6% and a flue
gas temperature of 500°C. Calculations show an excess air level of about 35% and, hence,
an exhaust gas loss of 34.9%. Adjustments to the burner reduce the flue gas oxygen level
to 3% (equivalent to 15% excess air) which, at the same flue gas temperature, represents a
loss of only 31.5%. The reduction in losses achieved by adjustment of the fuel:air ratio is
thus 9.7%. This would be worth over £4,800 per year on a furnace with an annual energy
cost of £50,000.
Testing of furnaces to determine combustion efficiency involves sampling exhaust gases from
the furnace flue using a combustion gas analyser. Care should be taken to ensure that the sample
point will give a representative sample of the flue gases; it is worth carrying out several traverses
of the flue to ensure an accurate mean value. Combustion analysis equipment ranges from
simple, chemical absorption kits for the measurement of O2, CO2 (or both), to sophisticated
electronic analysers capable of measuring CO, NO, NO2, SO2, and SO3, as well as O2, CO2 and
temperature. Chemical kits will require a separate means of temperature measurement, and
manual calculation of efficiency using either a nomogram or standard formulae, whereas most
electronic analysers will calculate efficiency automatically, using stored constants. Electronic
analysers are quicker and easier to use but are technically more complex than simple chemical
analysers and may require periodic recalibration. The fluids in chemical kits will require
periodic replacement.
61
A high waste gas temperature may indicate poor heat transfer to the stock, and the cause should
be investigated and rectified. A low flue gas temperature does not necessarily indicate good heat
transfer; air inleakage may be diluting and cooling the flue gases, thus considerably reducing the
efficiency of the furnace. If the heat transfer is optimised and the waste gas temperature is still
high, then there may be an opportunity for waste heat recovery. This is covered elsewhere in this
Guide and in considerably greater depth in Good Practice Guide 13, Waste heat recovery from
high temperature gas streams.
An electronic analyser costs from as little as £500 for a basic model, up to around £3,000 for a
fully featured model. To hire a mid-range analyser from a commercial instrument hire company
would cost in the region of £100 to £150 per week. A chemical absorption kit costs around £750.
Details of combustion analysis equipment suppliers and hire companies can be found in
Section 8.7.
Once the existing level of performance has been established, it should be a simple matter to make
any adjustments to the burner to correct the fuel:air ratio as required. Air inleakage to the furnace
is another cause of poor performance and should be rectified. Furnace testing is outside the remit
of this Guide. Further information on the subject can be found in a companion Guide
- Good Practice Guide 253, Choosing, using and modifying furnaces.
62
APPENDIX 3
HEAT TRANSFER
In the case of conduction, heat energy is transferred on a molecular scale, with no large-scale
movement of matter. Convection occurs when there is a temperature difference between a fluid
and a solid boundary. It is a combination of both heat flow and fluid flow (mass transfer). Two
cases of convection occur: forced convection when the flow of fluid is caused by some external
means, e.g. the action of a fan or pump; natural convection when the flow is simply a result of
differences in buoyancy with the fluid. Radiation does not require the existence of an
intervening medium. It occurs as a result of the energy, in the form of electromagnetic waves,
emitted by all matter. The quantity of energy transferred is dependent on the temperature and
emissivity of the emitting body, which may be a solid, a liquid or, in the case of radiative heat
transfer from flames, a gas.
In practice, all three mechanisms operate simultaneously; however, for the purposes of heat
transfer between the flame and furnace stock, convection and radiation are the main mechanisms.
Convection can be more readily directed around the interior of a furnace and can penetrate
throughout the load, thus ensuring even heating of the stock. Convective heating is beneficial in
treatments requiring an element of mass transfer, e.g. drying operations.
The heat transfer method chosen depends largely on the application: radiation tends to be more
effective in melting of metal and glass, and holding of the molten metal or glass, and for forging,
galvanising and reheating processes; convection methods tend to be used for processes such as
drying, normalising, stress-relieving, and heating of densely-packed loads, or for high-velocity
flame heating.
Fuel choice also has a strong bearing on the radiative heat transfer characteristics. Oil firing
produces flames that are yellower and more luminous (with relatively better radiation
characteristics) than a well-mixed natural-gas flame, which tends to be bluer and less luminous.
A poorly mixed or delayed mix natural-gas flame may, however, give a yellower, more luminous
flame due to the incandescence of carbon particles in the flame. These are produced by pyrolysis
of the hydrocarbon compounds in the gas.
63
APPENDIX 4
The thermal and prompt routes describe the oxidation of molecular nitrogen in air, while the fuel
route describes the oxidation of nitrogen-containing compounds. This third route can be
significant in the combustion of coal and oils, but negligible in natural-gas combustion. Thermal
NO is normally more significant than prompt NO, with the amount of prompt NO formation
being typically about an order of magnitude less than thermal NO.
It is generally believed that thermal NOx formation is highly dependent on temperature, linearly
dependent on oxygen atom concentration, and independent of fuel type. Figs 35 and 36 illustrate
the effects of temperature and oxygen, respectively, on NOx formation for a typical burner
set up.
44.1
4.41
NOx (kg/GJ)
0.44
0.04
1,000 1,500 2,000 2,500 3,000
Temperature (°C)
44.1
2,000°C
NOx (kg/GJ)
4.41
1,500°C
0.44
1 2 3 4 5 6 7 8 9 10
Oxygen (%)
The prompt NO mechanism, which involves reactions of fuel-derived radicals with N2, occurs
under fuel-rich conditions, with short residence time and low temperature. In certain
circumstances a reaction occurs which can destroy NO. This phenomenon is utilised in fuel
staging or reburning NOx reduction techniques. Most of the fuel is burned in a primary zone
with excess oxygen; the remaining fuel is injected downstream to create a secondary fuel-rich -
or ‘reburn’ - zone where the NO is reduced to N2. Tertiary air is added further downstream to
complete the combustion.
From the point of view of a furnace operator, preventing the formation of NOx is largely a matter
of selecting a low-NOx burner design from a manufacturer. This will inevitably cost slightly
more than a conventional burner, but, when considered in the context of a complete reburnering
exercise or the construction of a new furnace, the additional costs are not likely to be significant.
Burner manufacturers use staged combustion techniques and/or flue gas recirculation to achieve
acceptable NOx formation levels. Another approach is to reduce or exclude molecular nitrogen
from the flame by using oxy-fuel firing techniques as discussed earlier in this Guide. This is
effective in reducing NOx levels on a weight basis, although they may appear to be higher on a
volumetric basis due to the reduction in flue gas volume. Some NOx will inevitably be formed,
as it is practically impossible to exclude atmospheric air from the furnace space.
Downstream control is likely to be considerably more complex and hence more expensive. The
chief methods employed are:
• Selective Catalytic Reduction (SCR): This technique uses injection of ammonia over a
catalyst bed to promote a reaction that reduces the NOx to molecular nitrogen. The process
can achieve high reduction rates of 80 - 90% or more, but has high capital and operating costs.
There may be problems with catalyst poisoning and fly ash plugging (blockages in the
catalyst caused by solid particles in the gas stream), so this technique is best suited to clean
applications. The technique is currently undergoing further development, which may lead to
more widespread application in the future.
65
For further information on NOx formation and control, see General Information Report 45,
NOx reduction technology for steel reheating and heat treatment furnaces.
66
APPENDIX 5
Legislation/guidance Clean Air Act 1993 EPA 1990 Part ‘B’ Processes EPA 1990 Part ‘A’ Processes
Secretary of State’s Guidance Chief Inspector’s Guidance
Notes PG 1/3 (95) Notes S2 1.01 (95)
Emissions NOx — n/a 140 200 450 350 450 350 450
limits (mg (NO2) (200 (300 (600 (650
/nm3) existing) existing) existing) existing)
Please note that the information contained in this table is subject to change and should not be
taken as definitive. The original documentation should be consulted for confirmation.
The Government’s Energy Efficiency Best Practice Programme provides impartial, Energy Consumption Guides: compare energy use in
authoritative information on energy efficiency techniques and technologies in industry, transport specific processes, operations, plant and building types.
and buildings. This information is disseminated through publications, videos and software,
Good Practice: promotes proven energy efficient techniques
together with seminars, workshops and other events. Publications within the Best Practice through Guides and Case Studies.
Programme are shown opposite.
New Practice: monitors first commercial applications of new
energy efficiency measures.
Further information
Future Practice: reports on joint R & D ventures into new
energy efficiency measures.
For buildings-related publications For industrial and transport publications
please contact: please contact: General Information: describes concepts and approaches
Enquiries Bureau Energy Efficiency Enquiries Bureau yet to be fully established as good practice.
BRECSU ETSU
Fuel Efficiency Booklets: give detailed information on
Building Research Establishment Harwell, Didcot, Oxfordshire, specific technologies and techniques.
Garston, Watford, WD2 7JR OX11 0RA
Tel 01923 664258 Fax 01235 433066 Energy Efficiency in Buildings: helps new energy managers
Fax 01923 664787 Helpline Tel 0800 585794 understand the use and costs of heating, lighting etc.
E-mail [email protected] Helpline E-mail [email protected]
© CROWN COPYRIGHT FIRST PRINTED SEPTEMBER 1998