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Sonnegowda FC

The document discusses various techniques to enhance interpersonal skills, which are essential for effective communication and relationship building. Key techniques include self-confidence, work ethic, relationship management, receptiveness to feedback, body language, listening, collaboration, conflict management, positive attitude, and workplace etiquette. These skills are crucial for personal and professional development in various roles.

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7 views7 pages

Sonnegowda FC

The document discusses various techniques to enhance interpersonal skills, which are essential for effective communication and relationship building. Key techniques include self-confidence, work ethic, relationship management, receptiveness to feedback, body language, listening, collaboration, conflict management, positive attitude, and workplace etiquette. These skills are crucial for personal and professional development in various roles.

Uploaded by

sonnegowda907
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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CHRIST COLLEGE OF SCIENCE AND

MANMANAGEMENT
Alambady, Malur.

Assignment :1

Subject:Personality Development
Topic:Techniques to Interpersonal skills

Submitted by: Submitted


to:
Sonne Gowda.S.M Olevia K Sunny
R1912246 Asst,
Professor
2nd BcA Arts
Department

Interpersonal skills :
Interpersonal skills involve the ability to
communicate and build relationships with
others. Often called ‘people skills’.
Interpersonal skills are sometimes referred to
as social skills, people skills, soft skills, or life
skills.

Techniques of Interpersonal skills :

1. Self-Confidence:
The right level of self-confidence in the
workplace can open doors and help you to
gain recognition. It can also demonstrate
how you approach various situations and
deal with them both positively and
effectively.

2. Work Ethic:
Having a strong work ethic is viewed favourably
by many recruiters. But what exactly does work
ethic relate to?Well, it can be split into three
distinct strands.

3. Relationship Management:
Building effective relationships is one thing but
managing them is something entirely
different.This is an important skill in many
roles, from junior posts through to
management.
4. Receptiveness to Feedback:
Being open to feedback can help you develop
both personally and professionally.
View all feedback as a chance to learn and
never react defensively. This can take some
practice, especially if the feedback is negative,
but always take a deep breath and focus on
how you can improve.

5. Body Language:
Non-verbal communication is often overlooked,
but don't forget to consider how your body
language and gestures could be interpreted.
Factors to consider when interacting with
others include:
 Eye contact.
 Facial expressions.
 Gestures.
 Personal space.
 Posture and body position.

6. Listening:
When improving your interpersonal
communication skills, the first thing you need
to learn is to listen.Failure to listen properly can
have disastrous consequences, from failing to
follow through on a manager’s instructions to
not completing a customer’s request.
7. Collaboration:
Working collaboratively allows teams to work
productively and deliver positive outcomes for
clients and the business.Successful
collaboration requires the ability to cooperate
and respect each other.

8. Conflict Management:
A key interpersonal skill for those working in
teams is conflict management, especially for
those looking at leadership roles.Conflict in the
workplace can reduce productivity and cause
negativity.
9. Positive Attitude:
Showing positivity, even in difficult situations, is
important. Be positive from the moment you fill
out the application form or write a cover letter
through to the interview, your first day at work
and beyond.

10. Workplace Etiquette:


How you come across to others can speak
volumes. Learning workplace etiquette is a
great way to leave a lasting impression on
those you meet.

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