Lu Ackerman 2012 Work Study Nomenclature and Protocols
Lu Ackerman 2012 Work Study Nomenclature and Protocols
This report has been produced by the ICFR as part of the Forest Engineering Southern Africa (FESA) programme and has been
peer-reviewed by this group. The recommendations contained in the ICFR Bulletin Series are based on the results of research
conducted at the ICFR and reflect our current understanding of the complex inter-relationships involved. The ICFR reserves the
right to subsequently modify recommendations in the light of new evidence from ongoing research and no guarantees are
provided, either explicitly or by implication. The ICFR must be acknowledged whenever information contained in this document is
reproduced or used in any form.
© ICFR 2012
Summary
Work study can be defined as the “systematic examination of the methods of carrying on activities so
as to improve the effective use of resources and to set up standards of performance for the activities
being carried out” (Kanawaty, 1992). Work study is a broad term composed of several techniques but
predominantly of method study and work measurement. Time study is a technique that can be applied
in many different work situations where the human element is involved. In a general sense, time study
is an effective tool to investigate, reduce, and possibly eliminate ineffective time, the time where no
effective work is performed (Kanawaty, 1992). Specifically in forestry, time study data can be used to
rationalise production (Björheden, 1991). Time study is used in forestry with four goals in mind; to
improve work organisation and planning, control and follow-up on operations, improve and compare
working methods, tools, and machinery; and create data for performance and cost calculations
(Björheden, 1991).
Various glossaries and nomenclatures on general work study and forest work study terminology exist
in literature. A standard forest work study nomenclature is necessary because it is the first step to
developing a standard forest work study methodology (Björheden and Thompson, 1995). Various
models can be found in the literature. Presently, the European Cooperation in the field of Scientific and
Technical Research (COST) is currently working on Action FP0902: Development and harmonisation
of new operational research and assessment procedures for sustainable forest biomass supply. The
COST Action is formally investigating existing terminology relating to forest biomass for energy; work
study methodologies and standard biomass measurement approaches; costing assumptions and data
analysis methods; and systems analysis and modelling approaches in forest operations (COST, 2009).
Additionally, Australia’s Cooperative Research Centre for Forestry (CRC) has developed standard
study methods and forms for forest work studies to be conducted with, specific to the operating
parameters and conditions in Australia (Brown et al., 2010).
This review concludes that no formally accepted work study protocols or updated nomenclatures exist.
However, the development of a completely new protocol and glossary seems unnecessary as there
are existing protocols and nomenclatures that can be adopted or have value added. South Africa can
adopt existing protocols and glossaries to be used as its standard. Furthermore, working in co-
operation with other forest research agencies, in the form of funding and other resources could result
in the creation of a standard for the southern hemisphere.
The general agreement is that Frederick W Taylor was the originator of the time study concept in a
machine shop in 1881 (Barnes, 1963). According to Taylor, time study was a method beyond all others
to “transfer [skill] from management to men” (Barnes, 1963). Time study addresses the procedures for
determining a standard amount of time required, under certain conditions of measurement, for tasks
which involve some human activity (Mundel, 1978). Taylor divided time study into two parts; analytical
work and constructive work. Analytical work included dividing the work into elementary movements;
studying, with the aid of a stopwatch, the best time and method for making each elementary
movement; describing and recording, with time, each elementary movement (Barnes, 1963).
Constructive work includes: adding together groups of elementary movements frequently occurring in
the same sequence; select the proper sequence of motions and find the proper time for doing the
work; analyse the work sequence to find defective conditions (Barnes, 1963). With the advancement of
technology, time study data collection methods are shifting away from the use of stopwatches and
paper towards portable electronic devices loaded with work study software to collect time elements.
There are various methods of timing commonly used for time studies including: snap-back (also:
repetitive or fly-back), continuous, selective, and differential (Rickards et al., 1995; BSI, 1959). Snap-
back timing refers to a method where the stop-watch or timing device resets to zero at the end of each
work element (Rickards et al., 1995). Continuous timing occurs when the timer is not reset to zero after
each element and the element times are obtained through subtraction (BSI, 1959). Selective timing is
another method which does not reset the timing device to zero after each element. Differential timing
obtains times for short duration, or small elements. A group of elements is timed with and without the
small element, and subtraction is used to determine the small element time (BSI, 1959).
The time recorded in time studies is considered to be observed time and can be related to the
standard time, or the average time expected for a job to be completed (BSI, 1959). To determine
Time study is a technique that can be applied in many different work situations where the human
element is involved. In a general sense, time study is an effective tool to investigate, reduce, and
possibly eliminate ineffective time, the time where no effective work is performed (Kanawaty, 1992).
Specifically in forestry, time study data can be used to rationalise production (Björheden, 1991). Time
study is used in forestry with four goals in mind; to improve work organisation and planning, control
and follow-up on operations, improve and compare working methods, tools, and machinery, and create
data for performance and cost calculations (Björheden, 1991).
Time models are used to show how different time concepts are structured and related. These models
break down ‘total time’ (the total elapsed time of the period under consideration – also calendric or
control time) into more specific time components which vary depending on the nomenclature used.
Various models can be found in the literature including those developed by the BSI, NSR, IUFRO,
Australia’s CRC, Canadian Pulp and Paper Association (CPPA), Forest Engineering Research Institute
of Canada (FERIC), Skogforsk (StanForD time model), and a very basic model can be found in the
ILO’s work study publication (Kanawaty, 1992).
BS 3138 provides two time concept models, one for machine time (Figure 1) and one for labour
control (Figure 2). Under the labour control time model, delays, or non-working time, can fall under the
categories of diverted time or waiting time. Diverted time is time lost to non-productive activities such
as meetings or accidents (BSI, 1959). Waiting time is further separated into Department Responsible
and Department Not Responsible time (BSI, 1959). All the time concepts defined are not limited in
length by the measured time, meaning each time concept could last for any duration within the total
time constraint. Unlike other models, the BSI includes authorised relaxation as a part of working time
and not as a delay or non-work time activity.
NSR’s time model is based on the following time concepts; work time, task time, element time (direct
and indirect), and quantity and period dependent times (Figure 3). Times can be direct or indirect, that
is, directly changing the work object in form, position or state, or not (NSR, 1978). Times can also be
fixed or variable, depending if they vary based on the quantity produced or length of working period
needed to complete a task (NSR, 1978). This time model is the only model of those reviewed that
structures times using these terms.
Figure 3. Nordic Forest Study Council's time concept model (NSR, 1978).
Figure 4. IUFRO's time concepts structure (time model) (Rickards et al., 1995).
The time model used by IUFRO is based on Björheden’s proposal of basic time concepts (Björheden,
1991) and builds on NSR’s model of time concepts in forestry. This model divides time into non-
workplace time and workplace time (Figure 4). Workplace time is further divided into non-work time
and work time. Non-work time includes non-work related delays (referred to as disturbance time) and
work related delays which includes activities such as meals, rest and waiting for completion of other
tasks which this task is dependent on (Rickards et al., 1995). Work time is subdivided into productive
work time (i.e. time spent on activities contributing directly to the completion of the task) and supportive
work time (i.e. time spent on activities that do not directly contribute to completing the task but are
necessary, such as machine setup time) (Rickards et al., 1995).
Australia’s CRC proposes two related time models. The ‘detailed’ time model used by the CRC is the
same time model outlined by IUFRO (1995). Additionally, CRC proposes an ‘operational’ time model
(Figure 5), which is the ‘detailed’ model reduced to include only the most relevant time elements.
Within this time model delays less than fifteen minutes fall under productive work time while delays
longer than fifteen minutes are their own time element. This model is much more simplistic than the
IUFRO or NSR models and does not specify what activities are causing delays and if those activities
are avoidable or not.
Figure 5. The operational time model as proposed by Australia's CRC (Acuna and
Heidersdorf, 2008).
Kanawaty (1992) breaks down “total time” into two general components: basic work content and total
ineffective time. The basic work content is the minimum time needed to perform the operation under
perfect conditions, including time allotted for rest. Ineffective time is further categorised by time added
due to poor product design or materials utilisation, inefficient methods, or human resources (i.e.:
absenteeism) (Kanawaty, 1992). This time model focuses more on ineffective time than the basic work
content and does not address what tasks or elements make up basic work time. The lack of
elaboration on basic work content is likely due to the generalised nature of this model and also the
ILO’s model focuses on ineffective time and determining the source of the ineffective time. Work
measurement techniques, including time study can be used to identify ineffective time before
completing a method study (Kanawaty, 1992). The other time models (IUFRO, CRC, BSI) were not
developed with the aim to improve or alter work methods but instead to evaluate a predetermined
method.
Other common time models include the CPPA and FERIC models used in Canada. CPPA and FERIC
address machine work time whereas the other models may be applied to both machine and manual work.
Specific to forestry, a number of time study protocols of varying detail have been developed. These
protocols include those used by the British Forestry Commission, ILO (Kanawaty, 1992), and CRC.
IUFRO has noted that the next step after developing an accepted work study nomenclature is to create
standard forest work study methods (Björheden and Thompson, 1995); however no such methods
have been developed to date. As a result, several time study protocols exist but there is no
international, national or even regional protocol.
An international course on forest work study was held jointly by the FAO/ECE/ILO in 1971 and a
number of papers and resources were produced for that event. Amongst the resources published are
procedures and techniques for performing method and time studies, compiled into the British Forestry
Apud et al. (1989) provide a simple protocol for carrying out work studies in developing countries using
basic time-study equipment and where statistical analyses of data is carried out by hand. This
guidebook is heavily based on materials presented at the 1985 ILO/IUFRO workshop held in Tanzania.
This protocol divides time elements into three groups; cyclic elements (occur each cycle), other
elements (necessary elements that only occur occasionally), rest, meals, and other delays. Two
methods of timing; continuous and fly-back, are suggested. A five-step subjective performance rating
system, with 100 as the standard is provided. However, this protocol acknowledges that in some
countries and regions (i.e. Nordic countries) performance ratings are not used (Apud et al., 1989).
The CRC has developed standard study methods and forms for forest work studies to be conducted
with, specific to the operating parameters and conditions in Australia (Brown et al., 2010). The CRC
suggests that this protocol could be a standard used throughout the southern hemisphere (Acuna and
Heidersdorf, 2008). Guidelines for conducting time studies are outlined by the CRC’s Protocol for Time
and Motion Studies where shift level and detailed time studies are described (Acuna, 2010). Detailed
time studies are best used to compare alternative harvesting systems and to record small delays (less
than ten minutes) (Acuna, 2010). However, detailed time studies are costly and less time effective than
shift level studies. Shift level studies occur over a longer period and are more likely to accurately
represent the actual working conditions (Acuna, 2010). However, shift level studies do not account for
other variables (i.e., piece size, slope, extraction distance) and compound small delays into productive
time (Acuna, 2010). A shift level study is therefore best to determine production rates while a detailed
time study is best used to show relationships between productivity, cost, and cycle times with piece
size and slope (Acuna, 2010).
Once an objective is set, the next step of performing a time study is to break the job into cycle
elements (Brown et al., 2010). The Protocol for Time and Motion Studies explains in detail the different
elements to be recorded for harvesters, forwarders, feller bunchers, trucks and others (Acuna, 2010).
CRC’s Machine Evaluation Toolbox provides sample time study forms customised for each harvesting
machine (i.e., harvester, feller buncher, skidder, forwarder, yarder, processor, lFoader, truck,
chainsaw, tractor, or chipper) with predetermined time elements in columns.
In the Toolbox, various work measurement techniques are explained, including time study, motion
study, and instantaneous observations. A table is provided to help users determine which work
measurement technique is most applicable to help achieve their objective. For example, if the objective
is to identify inefficiencies, then the CRC suggests a detailed time and motion study or instantaneous
observation be carried out. Of the protocols reviewed, this one is most recently dated therefore it
acknowledges the use of handheld computers or PDA’s as primary data recording tools for time study.
The protocol outlines advantages and disadvantages to using paper/stopwatch or handheld computers
as primary time study equipment.
The glossary will be created after compiling existing terminology, standard measurements and units
and harmonising the different definitions into a database (COST, 2009). Presently, most definitions
included in the database do not relate to work study, but nevertheless the final glossary (to be
published in 2012) should be examined for its relevance. The Action’s best practice guidelines is a list
of suggested approaches because one standard procedure would not be valid for all situations (COST,
2009). Instead of creating a new protocol, the guidelines will identify if and how two studies are
comparable even if they were conducted using different methodologies. The goal is to identify areas
where studies can be compared, if equivalences between methods can be found, and where outcomes
can be affected by use of different work study and sampling methods (COST, 2009). The expected
completion for this project is in 2013.
Page 14 No. 03/2012 ICFR Bulletin Series
© ICFR 2012
Conclusion and Summary of Findings
The BSI glossary of work study terms is one of the first comprehensive nomenclatures to have been
developed on work measurement. This foundation has led to other published nomenclatures from
IUFRO and the ILO (Kanawaty, 1992). IUFRO’s nomenclature is the most relevant glossary of forest
work study terms although it has been updated since 2000, which may be an indication of its suitability
presently. IUFRO also builds on the framework for time concepts modelling as set forth by NSR but
aims to address the NSR model’s shortcomings. The IUFRO nomenclature and time concept model
has been adopted by Australia’s CRC for its time study protocol for forestry machines, and in South
Africa through Forest Engineering Southern Africa (FESA) as a basis for fundamental understanding of
time concepts and the calculation of basic availability and utilisation ratios for harvesting machines.
Although not yet completed, the Toolbox proposed by Australia’s CRC is the most comprehensive and
up to date time study protocol currently available. Other protocols are not specific to forestry
Kanawaty, 1992; Mundel and Danner, 1994) or are outdated with respect to recent time study
technological advances (Apud et al., 1989 and Wittering, 1973). The CRC protocol is current; makes
provisions for both paper and electronic time study equipment; and embraces IUFRO’s nomenclature
and time concepts model. However, this protocol has not been completed and implemented so there is
a need for addressing how to analyse and compare past and present studies using various other
methodologies. In this case, the results of COST Action FP0902 should be reviewed as the proposed
best practices guidelines should give guidance on how existing studies can be compared.
This review concludes that no formally accepted work study protocols or updated nomenclatures exist.
However, the development of a completely new protocol and glossary seems unnecessary because
there are enough existing protocols and nomenclatures that can be adopted or have value added.
South Africa can adopt existing protocols and glossaries to be used as its standard. Furthermore, co-
operation with Australia’s CRC, in the form of funding and other resources could result in the creation
of a standard for the southern hemisphere. As far as Cost Action FP0902 involvement is concerned;
South Africa, in the form of Stellenbosch University, has a fixed presence in two of the four working
groups and is currently hosting a number of “Short Term Scientific Missions” of the Cost Action in
South Africa. This interaction will assist in the dissemination of information to the local industry and to
further greater understanding and application of work study principles in the Industry.