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As per the above result, 65.7% of the customers get attracted towards purchasing a
particular brands if they offer discounts in their garmetns. This means that factors like
reduction in rates affect the buying behaviour of the customers towards a particular brand.
On the contrary, 27.3% of the customers do not get attracted by discounts to purchase
from a brand. They either stick to a particular brand or prefer to take fresh products or
new arrivals on which there are no discounts offered. This may also involve Snop Appeal
among customers.
Q.11) Does product availabilty affect the choice in brand?
As per the survey result above in the diagram, 73 respondents agreed to the statement
saying that the availability status of the garment will change or affect their choice of the
brand. For example, if there is lack of availability of garments in a particular brand, the
customer may prefer to try another brand in order to get their required garment. On the
other hand, 26 respondents denied that they would not be affected by the availability of the
garment and would remain loyal to the brand even if there is lack of availability of the
product they required.