KOTHARI INTERNATIONAL SCHOOL, NOIDA

REVISION ASSESSMENT, SESSION: 2023-24

GRADE: 12 SUBJECT: BUSINESS STUDIES (054)
SET - A

DAY & DATE: WEDNESDAY - MARCH 20, 2024

MAXIMUM MARKS: 20 TIME ALLOTTED: 1 HOUR
NAME: _________________ ROLL NO: __________________
________________________________________________________________________________________________________________________________________
GENERAL INSTRUCTIONS:

Q1. The purchase, production and sales managers at Sharda Ltd, a firm manufacturing readymade (1)
garments are generally at a conflict, as they have their own objectives. Usually each thinks
that only they are qualified to evaluate, judge and decide on anymatter, according to their
professional criteria. Name the concept, which will be required by the CEO Mr. Raman, to
reconcile the differences in approach, interest or opinion in the organisation.

Coordination.
Q2. The marketing manager of ‘Informatics Limited' always keeps a check on the changes (1)
happening in the surroundings and instructs the research and development department to
improve the products accordingly. This habit of the marketing manager helps the company to
keep an edge over the competitors. Which feature of management is depicted in the above
case?

Ans: Management is dynamic.

Q3. Rishitosh Mukerjee has recently joined AMV Limited, a company manufacturing refrigerator. (1)
He found that his department was under-staffed and other departments were not cooperating
with his department for smooth functioning of the organisation. Therefore, he ensured that his
department has the required number of employees and its cooperation with other departments
is improved. Identify the level at which Rishitosh Mukerjee was working.

Ans: Middle Level

Q4. Indian Railways has launched a new broad-gauge solar power train which is going to be a (1)
path breaking leap towards making trains greener and more environment friendly.Name the
objective of management achieved by Indian Railways in the above case.

Social Objective
Q5. “The truth, managers are born has been replaced with managers are made.” What nature of (1)
management is highlighted here?

Ans. Management is a profession.

Q6. Assertion (A): Management entails the flow of input material and technology for (1)
transforming this input into the desired output for consumption.
Reason (R): Management as a multidimensional activity requires a production process and is
not interlinked with management of work and people.
Find the correct option:
(a) Both A and R are true and R is the correct explanation of A

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 (b) Both A and R are true but R is not the correct explanation of A
(c) A is true but R is false
(d) A is false but R is true
Explanation: The assertion is true but second statement is not true. Management as a
multidimensional activity requires a production process and is interlinked with management
of work and people.

Q7. Assertion (A): The effect of management is noticeable in an organization where targets are (1)
met according to plans, employees are happy and satisfied and there is orderliness instead of
chaos.
Reason (R): Every member of the organisation has a different purpose for joining the
organisation and each member works towards his personal goal.
Find the correct option:
(a) Both A and R are true and R is the correct explanation of A
(b) Both A and R are true but R is not the correct explanation of A
(c) A is true but R is false
(d) A is false but R is true
Explanation: Every member of the organisation has a different purpose for joining the
organisation and each member of the organisation work towards fulfilling common
organisational goals.
Q8. Assertion (A): Management is multidimensional. (1)
Reason (R): The effect of management is noticeable in an organisation when targets are met
according to plans, employees are happy and satisfied, and there is orderliness instead of
chaos.
Find the correct option:
(a) Both A and R are true and R is the correct explanation of A
(b) Both A and R are true but R is not the correct explanation of A
(c) A is true but R is false
(d) A is false but R is true
Explanation: The correct explanation to A is that Management has three dimensions. It
translates the work in terms of goals and convert inputs into desired outputs through people.

Q9. Mita has a successful ice cream business at Bikaner, namely ‘Smartflavours‘. Her ice creams (3)
are utterly delicious. She makes ice creams from fresh milk and the same are available in
a wide range of flavours and packs. She sets viable business objectives and works with the
same in mind in order to ensure that the customers will come back for purchasing. Having the
first mover advantage, her business was doing well. To earn higher profits, she started cutting
costs. This would sometimes lead to delay in delivery and the ice cream was not reaching the
market in time. Over a period of time, the demand for her ice cream declined and because of
it the competitors entered the market. She lost some of her market share to competitors. At
the beginning of summer season, she got back to back orders for supply of 4,000 ice cream
packs of different flavours for special occasions. To ensure that the task was completed and
orders delivered in time she hired additional workers. She was, thus able to produce and
deliver the ice cream packs but at a high production cost. While completing activities and
finishing the given task for achieving goals, Mita realized that she was ignoring one of the
important aspects of management.
Identify the aspects of management that has been ignored by Mita. Also explain the
same with the help of an example. (CBSE 2019 Delhi Region)

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 Ans. (a) Aspect of Management ignored : Efficiency
Reason : She hired additional workers to complete and deliver the order in time.
(b) Efficiency : (Explain briefly)

Q10. The production department of Amega Limited was required to manufacture LED TVs at a (3)
cost of `5,000 per unit and sales department was required to sell the lot within a month from
the date of production. The department was able to produce the goods at the cost as expected
but sales department could not achieve its target. Judge the efficiency and effectiveness of
both departments.

Ans. The production department is efficient as it was able to manufacture the LED TVs
at the standard cost, whereas the sales department was ineffective in terms of sales.

Q11. Narayana Computers Limited is a leading company in computer technology and IT services. (6)
The chief executive officer of the company attributes the success of the company to its
managerial team spirit, which has helped to handle rapid technological advancements and to
transform threats into opportunities. Like any other business enterprise, profits are important
for the survival and growth of Narayana Computers Limited. The management of the
company believes that a satisfied employee creates a satisfied customer, who in turn, creates
profits that lead to satisfied shareholders. The company has a strong sense of social
responsibility. It has set up many educational institutions in the field of management,
engineering and computer education wherein half of the students are girls. On the basis of the
given information about Narayana Computers Limited, answer the following questions:
(a) Identify and explain the objectives of the company discussed in the above paragraphs.
Also, quote the lines for the identified objectives.
(b) Explain the objectives not covered in the above case.

Ans. (a) Objectives of the company:

(1) Organisational objectives: (Explain briefly)
Quoted lines: Like any other business enterprise ...Narayana Computers Ltd
(2) Social objectives: (Explain briefly)
Quoted lines: It has set up ... half of the students are girls
(b) Personal objectives: (Explain briefly)

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