SPEAKING GRAMMAR VOCABULARY READING LISTENING

1 Jobs • Talk about jobs

• Talk about experiences at work to give advice
• Share information and discuss issues around ways
• Present simple and present
continuous
• Zero conditionals
• Talking about jobs
• How’s work?
• Three texts about experiences
of work
• Two conversations about the
work people do
• A podcast about working from
of working home
Developing conversations: Questions about jobs

page 6

2 Shops • Have a conversation about going shopping and

what you bought
• Tell an anecdote about a problem with shopping
• Past simple
• Comparatives
• Describing things you bought
• Shopping online
• Four forum posts about online
shopping
• Two friends talk about a visit to
a street market
• Five conversations in different
online shops
• Roleplay different situations in shops and mediate
the conversations
Developing conversations: Complimenting
page 14
WRITING 1: Writing a post about your work page 22 REVIEW 1 page 24

3 Getting there • Roleplay a conversation where you ask for / give

directions
• Share travel experiences
• Past simple and past continuous
• Quantifiers with countable and
uncountable nouns
• Places in town
• Being late
• Transport
• A blog post about being late • A couple on holiday ask people
for directions
• A radio travel-news update
• Discuss the transport situation where you live
Developing conversations: Asking for and giving
directions
page 26

4 Eat • Discuss where and what to eat

• Explain opinions about food-related statements
• Roleplay ordering in a restaurant
• Present perfect simple
• Too / Not … enough
• Restaurants
• Describing food
• An article about breakfasts
around the world
• Two colleagues discuss where
to eat
• Six short conversations in a
restaurant
Developing conversations: Making and responding
to suggestions

page 34
WRITING 2: Telling an anecdote page 42 REVIEW 2 page 44

5 Relax • Invite people to do activities and arrange details

• Talk about sporting experiences and issues
• Find out how people experience stress and how
• Plans and arrangements
• Superlatives
• Activities, gear and places
• Sports and games
• Word families
• An article about three different
sports
• A visitor and host make plans
and arrangements
• Five people talk about stress
they relax and what they do to relax
Developing conversations: Lending people things

page 46

6 Family and friends • Share photos and talk about the people in them
• Discuss habits and possible problems when using
social media
• Question formation
• Showing similarities
• Relationships
• Using social media
• Character and habits
• A quiz about what kind of
online friend you are
• Two friends talk about different
people
• A podcast about birth order
• Find out what you and your family have in common
with others
Developing conversations: Explaining who people are
page 54
WRITING 3: Writing a personal profile page 62 REVIEW 3 page 64

7 Your place • Talk about where you’re from and what it’s like
• Discuss what’s good / bad about living in different
places
• Have to, don’t have to, can and
can’t
• Will / Won’t
• Describing places
• Staying with people
• Four descriptions of where
different people live
• Three conversations about
where people are from
• A conversation between a host
• Roleplay a conversation between a host and a family and their guest
guest in their house
Developing conversations: Explaining where
places are
page 66

8 Always learning • Ask and answer questions about your learning

experiences
• Discuss the pros and cons of online learning
• First conditionals
• Had to / Could
• Stages of education
• Online problems
• At school
• An article about a teacher’s
experience of running online
courses
• Three conversations about
school and studying
• An interview about school
• Discuss your experiences of, and beliefs about, experiences
school
Developing conversations: Showing surprise
page 74
WRITING 4: Describing places page 82 REVIEW 4 page 84

2 Contents 3
 SPEAKING GRAMMAR VOCABULARY READING LISTENING

1 Jobs • Talk about jobs

• Talk about experiences at work to give advice
• Share information and discuss issues around ways
• Present simple and present
continuous
• Zero conditionals
• Talking about jobs
• How’s work?
• Three texts about experiences
of work
• Two conversations about the
work people do
• A podcast about working from
of working home
Developing conversations: Questions about jobs

page 6

2 Shops • Have a conversation about going shopping and

what you bought
• Tell an anecdote about a problem with shopping
• Past simple
• Comparatives
• Describing things you bought
• Shopping online
• Four forum posts about online
shopping
• Two friends talk about a visit to
a street market
• Five conversations in different
online shops
• Roleplay different situations in shops and mediate
the conversations
Developing conversations: Complimenting
page 14
WRITING 1: Writing a post about your work page 22 REVIEW 1 page 24

3 Getting there • Roleplay a conversation where you ask for / give

directions
• Share travel experiences
• Past simple and past continuous
• Quantifiers with countable and
uncountable nouns
• Places in town
• Being late
• Transport
• A blog post about being late • A couple on holiday ask people
for directions
• A radio travel-news update
• Discuss the transport situation where you live
Developing conversations: Asking for and giving
directions
page 26

4 Eat • Discuss where and what to eat

• Explain opinions about food-related statements
• Roleplay ordering in a restaurant
• Present perfect simple
• Too / Not … enough
• Restaurants
• Describing food
• An article about breakfasts
around the world
• Two colleagues discuss where
to eat
• Six short conversations in a
restaurant
Developing conversations: Making and responding
to suggestions

page 34
WRITING 2: Telling an anecdote page 42 REVIEW 2 page 44

5 Relax • Invite people to do activities and arrange details

• Talk about sporting experiences and issues
• Find out how people experience stress and how
• Plans and arrangements
• Superlatives
• Activities, gear and places
• Sports and games
• Word families
• An article about three different
sports
• A visitor and host make plans
and arrangements
• Five people talk about stress
they relax and what they do to relax
Developing conversations: Lending people things

page 46

6 Family and friends • Share photos and talk about the people in them
• Discuss habits and possible problems when using
social media
• Question formation
• Showing similarities
• Relationships
• Using social media
• Character and habits
• A quiz about what kind of
online friend you are
• Two friends talk about different
people
• A podcast about birth order
• Find out what you and your family have in common
with others
Developing conversations: Explaining who people are
page 54
WRITING 3: Writing a personal profile page 62 REVIEW 3 page 64

7 Your place • Talk about where you’re from and what it’s like
• Discuss what’s good / bad about living in different
places
• Have to, don’t have to, can and
can’t
• Will / Won’t
• Describing places
• Staying with people
• Four descriptions of where
different people live
• Three conversations about
where people are from
• A conversation between a host
• Roleplay a conversation between a host and a family and their guest
guest in their house
Developing conversations: Explaining where
places are
page 66

8 Always learning • Ask and answer questions about your learning

experiences
• Discuss the pros and cons of online learning
• First conditionals
• Had to / Could
• Stages of education
• Online problems
• At school
• An article about a teacher’s
experience of running online
courses
• Three conversations about
school and studying
• An interview about school
• Discuss your experiences of, and beliefs about, experiences
school
Developing conversations: Showing surprise
page 74
WRITING 4: Describing places page 82 REVIEW 4 page 84

2 Contents 3
 SPEAKING GRAMMAR VOCABULARY READING LISTENING

9 Mind and body • Have conversations about a health issue someone

has
• Discuss ways you and government organizations
• Giving advice
• Imperatives
• Health issues
• Healthcare
• Accidents
• An article about healthcare • Three conversations about
health issues
• Three conversations about
can help prevent bad health cures for health issues
• Tell stories about an accident or injury
Developing conversations: Common questions
about illness
page 86

10 Places to stay • Ask for and give information to book a place to

stay
• Discuss summer holidays in childhood and how
• Used to
• Time clauses
• Places to stay
• Summer holiday activities
• Problems on holiday
• The beginning of a short story
about a holiday trip
• A man phones a hotel for
information
• Four conversations about
things have changed problems on holiday
• Explain problems on holiday and talk about how to
resolve them
Developing conversations: Apologizing
page 94
WRITING 5: Giving holiday news page 102 REVIEW 5 page 104

11 Science and • Discuss science and nature stories in the news

• Talk about unusual animals you’ve seen and
animals in the news
• Past perfect simple
• Passives
• Science and nature news
• Talking about animals
• Four stories about unusual
animal experiences
• Four short conversations about
science and nature in the news
• A radio programme about

nature • Create news stories about science or nature

Developing conversations: Responding to news
and comments
scientific facts

page 106

12 On the phone • Practise leaving and taking messages

• Tell stories about phone experiences
• Roleplay reporting a crime
• Yet, already, just and still
• Reporting speech
• Using phones
• Forming negatives
• Reporting crimes
• Three newspaper articles about
different stories
• Two telephone conversations
where people leave messages
• A man makes three phone
calls connected to a crime he’s
Developing conversations: Explaining where experienced
people are

page 114
WRITING 6: Making plans and arrangements page 122 REVIEW 6 page 124

13 Culture • Have a discussion about what film / series to watch

• Explain your experiences and opinions of learning
and making music
• Be supposed to
• Present perfect continuous
• Films and series
• Music and learning
• A blog post about a person’s
experiences with music
• Two friends discuss what to
watch
• Four people talk about a
• Do a survey about other people’s cultural interests favourite band, video game,
and attitudes artist or writer
Developing conversations: Asking questions about
films and series
page 126

14 Stuff • Organize a picnic celebration and discuss what to

take
• Share opinions, experiences and ideas on the
• Defining relative clauses
• Talking about rules
• Things for trips and days out
• Waste and recycling
• Compound nouns
• An article about recycling,
reducing and repairing
• Two friends plan a trip and
what to take
• Five people talk about presents
circular economy
• Discuss gift-giving and choose presents for different
occasions
Developing conversations: Explaining what you
page 134 need and don’t need

WRITING 7: Writing an article page 142 REVIEW 7 page 144

15 Money • Roleplay a conversation about the economy

• Try to persuade people to support a particular
charity
• Time phrases and verb forms
• Second conditionals
• Talking about the economy
• Charities
• Money and banks
• An article about five different
charities
• Five people talk about the
economy where they live
• Four conversations about
• Discuss the best way to react in different money- money problems
related situations
Developing conversations: Comparing prices
page 146

16 Events • Describe parties you’ve been to

• Discuss important events from a particular year in
history
• Articles
• Verb patterns (-ing form or
infinitive with to)
• Describing parties
• Historical events
• An article about important
events in the year 2000
• Three conversations about
parties
• Five people talk about special
• Talk about an amazing day you’ve had events they’ve experienced
Developing conversations: Asking linked questions

page 154
WRITING 8: Inviting people to events page 162 REVIEW 8 page 164

4 GRAMMAR REFERENCE page 166 IRREGULAR VERBS page 188 VOCABULARY REFERENCE page 189 INFORMATION FILES page 190 AUDIO SCRIPTS page 195 Contents 5
 SPEAKING GRAMMAR VOCABULARY READING LISTENING

9 Mind and body • Have conversations about a health issue someone

has
• Discuss ways you and government organizations
• Giving advice
• Imperatives
• Health issues
• Healthcare
• Accidents
• An article about healthcare • Three conversations about
health issues
• Three conversations about
can help prevent bad health cures for health issues
• Tell stories about an accident or injury
Developing conversations: Common questions
about illness
page 86

10 Places to stay • Ask for and give information to book a place to

stay
• Discuss summer holidays in childhood and how
• Used to
• Time clauses
• Places to stay
• Summer holiday activities
• Problems on holiday
• The beginning of a short story
about a holiday trip
• A man phones a hotel for
information
• Four conversations about
things have changed problems on holiday
• Explain problems on holiday and talk about how to
resolve them
Developing conversations: Apologizing
page 94
WRITING 5: Giving holiday news page 102 REVIEW 5 page 104

11 Science and • Discuss science and nature stories in the news

• Talk about unusual animals you’ve seen and
animals in the news
• Past perfect simple
• Passives
• Science and nature news
• Talking about animals
• Four stories about unusual
animal experiences
• Four short conversations about
science and nature in the news
• A radio programme about

nature • Create news stories about science or nature

Developing conversations: Responding to news
and comments
scientific facts

page 106

12 On the phone • Practise leaving and taking messages

• Tell stories about phone experiences
• Roleplay reporting a crime
• Yet, already, just and still
• Reporting speech
• Using phones
• Forming negatives
• Reporting crimes
• Three newspaper articles about
different stories
• Two telephone conversations
where people leave messages
• A man makes three phone
calls connected to a crime he’s
Developing conversations: Explaining where experienced
people are

page 114
WRITING 6: Making plans and arrangements page 122 REVIEW 6 page 124

13 Culture • Have a discussion about what film / series to watch

• Explain your experiences and opinions of learning
and making music
• Be supposed to
• Present perfect continuous
• Films and series
• Music and learning
• A blog post about a person’s
experiences with music
• Two friends discuss what to
watch
• Four people talk about a
• Do a survey about other people’s cultural interests favourite band, video game,
and attitudes artist or writer
Developing conversations: Asking questions about
films and series
page 126

14 Stuff • Organize a picnic celebration and discuss what to

take
• Share opinions, experiences and ideas on the
• Defining relative clauses
• Talking about rules
• Things for trips and days out
• Waste and recycling
• Compound nouns
• An article about recycling,
reducing and repairing
• Two friends plan a trip and
what to take
• Five people talk about presents
circular economy
• Discuss gift-giving and choose presents for different
occasions
Developing conversations: Explaining what you
page 134 need and don’t need

WRITING 7: Writing an article page 142 REVIEW 7 page 144

15 Money • Roleplay a conversation about the economy

• Try to persuade people to support a particular
charity
• Time phrases and verb forms
• Second conditionals
• Talking about the economy
• Charities
• Money and banks
• An article about five different
charities
• Five people talk about the
economy where they live
• Four conversations about
• Discuss the best way to react in different money- money problems
related situations
Developing conversations: Comparing prices
page 146

16 Events • Describe parties you’ve been to

• Discuss important events from a particular year in
history
• Articles
• Verb patterns (-ing form or
infinitive with to)
• Describing parties
• Historical events
• An article about important
events in the year 2000
• Three conversations about
parties
• Five people talk about special
• Talk about an amazing day you’ve had events they’ve experienced
Developing conversations: Asking linked questions

page 154
WRITING 8: Inviting people to events page 162 REVIEW 8 page 164

4 GRAMMAR REFERENCE page 166 IRREGULAR VERBS page 188 VOCABULARY REFERENCE page 189 INFORMATION FILES page 190 AUDIO SCRIPTS page 195 Contents 5
 2
Shops
IN THIS UNIT, YOU:
• have a conversation about going shopping and
what you bought
• tell an anecdote about a problem with shopping
online
• roleplay different situations in shops and mediate
the conversations

SPEAKING
1 Work in pairs. Answer the questions.
1 Look at the photo. How many of these things can
you see?

coat dress hat jeans

jewellery shirt shoes skirt
suit top T-shirt trainers

2 Would you wear any of the things in the photo?

Why? / Why not?
3 Which of the things above can you see in your
classroom?

2 Work with a new partner. Discuss the

questions.
1 Do you like shopping for clothes and trying things on?
2 Is there anyone you like / don’t like shopping with?
Why? / Why not?
3 How important is what you wear to you?
4 What is your typical style? Do you have any favourite
clothes? How long have you had that style / those
clothes?

A man and woman

shopping for clothes in
Buenos Aires, Argentina.

14 Unit 2 Shops 15
 2
Shops
IN THIS UNIT, YOU:
• have a conversation about going shopping and
what you bought
• tell an anecdote about a problem with shopping
online
• roleplay different situations in shops and mediate
the conversations

SPEAKING
1 Work in pairs. Answer the questions.
1 Look at the photo. How many of these things can
you see?

coat dress hat jeans

jewellery shirt shoes skirt
suit top T-shirt trainers

2 Would you wear any of the things in the photo?

Why? / Why not?
3 Which of the things above can you see in your
classroom?

2 Work with a new partner. Discuss the

questions.
1 Do you like shopping for clothes and trying things on?
2 Is there anyone you like / don’t like shopping with?
Why? / Why not?
3 How important is what you wear to you?
4 What is your typical style? Do you have any favourite
clothes? How long have you had that style / those
clothes?

A man and woman

shopping for clothes in
Buenos Aires, Argentina.

14 Unit 2 Shops 15
 2A IN THIS LESSON, YOU:
4 I want to go to the beach last weekend, but we don’t go 12 Write the words in the correct order to make
in the end. questions or comments. Then listen and check
• have a conversation about going shopping and what you bought

Where did you get it? • practise listening to a conversation about a shopping trip 5 I receive a lot of money recently and I don’t know what your answers.
• talk about events and habits in the past to do with it. 1 I love your ring. did / where / you / it / get ?
• compliment people on clothes and possessions 6 He ask me on a date, but I say no. 2 That’s a great bag. new / is / it ?
10 Work in pairs. How many different reasons can you 3 Hey, cool phone! you / it / long / had / how / have ?
think of for each situation in Exercise 9? 4 I love your shirt. really / a / design / it’s / nice .
VOCABULARY Describing things you bought 6 Listen again and complete the notes. 1 The coat was too big / small for her daughter. 5 I like your boots. comfortable / look / really / they .
1 Complete the sentences with these pairs of words. When Dani bought the camera: 1
ago The coat had a hole in it. 6 That’s a lovely jacket. really / you / it / suits .
Her daughter didn’t like the coat.
bright / original complicated / follow Jacket material: 2
11 Work in pairs. Tell your partner about either a great
CONVERSATION PRACTICE
fit / uncomfortable gold / suit Jacket condition: 3
quality / lasted second-hand / condition weekend you had recently or a bad weekend. Your 13 Choose one of these tasks. Take turns to start.
Earrings bought from stall on: 4 partner asks questions to find out more.
smart / wear thick / keep a Talk to some other students. Compliment them on their
Earrings style: 5 G See Grammar reference 2A. clothes, or other things they have. Use language from
1 They’re leather and really good . I had a Exercise 12. Continue the conversation for as long as
Earrings cost: 6€
similar pair before and they for years. you can.
DEVELOPING CONVERSATIONS
2 I bought a lovely coat for the winter. It’ll 7 Work in pairs. Discuss the questions. b Work in pairs. Have a conversation about what you
me nice and warm in the cold weather. 1 Are there any street markets where you live? Are they Complimenting bought at the weekend. Start by asking, ‘Did you do
3 I bought them because they look really nice, but they any good? Why? / Why not? We often compliment people and then ask a question – anything at the weekend?’ You can invent the details.
don’t really well. They’re quite to or make another comment. Continue the conversation for as long as you can.
2 Do you think it’s good to buy any of these things second-
walk in. hand? Why? / Why not? A: They’re great! Where did you get them exactly? A: Did you do anything at the weekend?
4 They said in the shop it was easy to use, but I find it • a bike • a car • kids’ clothes B: There’s a jewellery stall on the main street. B: Yeah, I went shopping.
quite and the instructions are difficult to A: Really? Did you buy anything nice?
• a book • a coat • a video game A: I love your jumper. It looks really nice and thick.
.
• boots • a computer B: Well, I got a jacket in that new second-hand shop.
5 What do you think? I don’t usually wear B: Yeah, it is. It’s great. It really keeps me warm.
jewellery, but I think these earrings quite me!
GRAMMAR
6 I got it in a shop. A lot of stuff was in bad
, but this is great.
7 I bought this salad bowl in the market. I love the
Past simple
A customer checking out what’s on
colours and it’s a really design. We use the past simple to talk about events and habits offer in a Camden Market store,
in the past. London, UK.
8 I had to buy a jacket for my friend’s wedding
but I’m not sure when I will it again. He wanted to take some photos.
I saw this great leather jacket that I thought about buying.
2 P Listen to the words from Exercise 1 and practise
It didn’t really fit.
saying them on their own and in a phrase. Which
words / phrases do you find hard to say? Practise They weren’t very expensive.
saying them again. Did you have a nice weekend?
Was it expensive?
3 Work in groups. Discuss the questions. Use a dictionary
if you need to.
8 Look at the examples in the Grammar box. Complete
1 Why might clothes or objects last a long time? these rules.
2 What things keep you warm? What’s the opposite?
1 To use a regular verb like want in the past simple, add
3 Why might something not fit you anymore? What would .
you do with it?
2 Many common verbs are irregular, such as see –
4 Think of three things that might be complicated? , think – and do – .
5 What’s the opposite of bright colours? 3 To ask a question, use + you / he / they, etc.
6 When else do people usually wear smart clothes? + verb.
4 To make a negative, use I / you / we, etc. +
4 Work in pairs. How many of the words in Exercise 1
+ verb.
can you use to describe things you have?
5 To make negatives of the verb be, use wasn’t or .
I’ve got a great pair of black leather boots. I’ve had them for
ages. They’re really good quality. 9 Rewrite the sentences (1–6) with the past simple.
I’ve got a few nice thick winter coats that keep me warm. 1 I buy a coat for my daughter, but I have to take it back to
My favourite one is long and dark blue. the shop.
2 I go shopping on Saturday, but I don’t get everything
LISTENING I need.
5 Listen to two friends, Keira and Cleo, talking about 3 I leave my old job delivering pizzas and get a new one in
El Rastro, a street market in Madrid, Spain. How many a clothes store.
things did they buy at the market?

16 Unit 2 Shops 17
 2A IN THIS LESSON, YOU:
4 I want to go to the beach last weekend, but we don’t go 12 Write the words in the correct order to make
in the end. questions or comments. Then listen and check
• have a conversation about going shopping and what you bought

Where did you get it? • practise listening to a conversation about a shopping trip 5 I receive a lot of money recently and I don’t know what your answers.
• talk about events and habits in the past to do with it. 1 I love your ring. did / where / you / it / get ?
• compliment people on clothes and possessions 6 He ask me on a date, but I say no. 2 That’s a great bag. new / is / it ?
10 Work in pairs. How many different reasons can you 3 Hey, cool phone! you / it / long / had / how / have ?
think of for each situation in Exercise 9? 4 I love your shirt. really / a / design / it’s / nice .
VOCABULARY Describing things you bought 6 Listen again and complete the notes. 1 The coat was too big / small for her daughter. 5 I like your boots. comfortable / look / really / they .
1 Complete the sentences with these pairs of words. When Dani bought the camera: 1
ago The coat had a hole in it. 6 That’s a lovely jacket. really / you / it / suits .
Her daughter didn’t like the coat.
bright / original complicated / follow Jacket material: 2
11 Work in pairs. Tell your partner about either a great
CONVERSATION PRACTICE
fit / uncomfortable gold / suit Jacket condition: 3
quality / lasted second-hand / condition weekend you had recently or a bad weekend. Your 13 Choose one of these tasks. Take turns to start.
Earrings bought from stall on: 4 partner asks questions to find out more.
smart / wear thick / keep a Talk to some other students. Compliment them on their
Earrings style: 5 G See Grammar reference 2A. clothes, or other things they have. Use language from
1 They’re leather and really good . I had a Exercise 12. Continue the conversation for as long as
Earrings cost: 6€
similar pair before and they for years. you can.
DEVELOPING CONVERSATIONS
2 I bought a lovely coat for the winter. It’ll 7 Work in pairs. Discuss the questions. b Work in pairs. Have a conversation about what you
me nice and warm in the cold weather. 1 Are there any street markets where you live? Are they Complimenting bought at the weekend. Start by asking, ‘Did you do
3 I bought them because they look really nice, but they any good? Why? / Why not? We often compliment people and then ask a question – anything at the weekend?’ You can invent the details.
don’t really well. They’re quite to or make another comment. Continue the conversation for as long as you can.
2 Do you think it’s good to buy any of these things second-
walk in. hand? Why? / Why not? A: They’re great! Where did you get them exactly? A: Did you do anything at the weekend?
4 They said in the shop it was easy to use, but I find it • a bike • a car • kids’ clothes B: There’s a jewellery stall on the main street. B: Yeah, I went shopping.
quite and the instructions are difficult to A: Really? Did you buy anything nice?
• a book • a coat • a video game A: I love your jumper. It looks really nice and thick.
.
• boots • a computer B: Well, I got a jacket in that new second-hand shop.
5 What do you think? I don’t usually wear B: Yeah, it is. It’s great. It really keeps me warm.
jewellery, but I think these earrings quite me!
GRAMMAR
6 I got it in a shop. A lot of stuff was in bad
, but this is great.
7 I bought this salad bowl in the market. I love the
Past simple
A customer checking out what’s on
colours and it’s a really design. We use the past simple to talk about events and habits offer in a Camden Market store,
in the past. London, UK.
8 I had to buy a jacket for my friend’s wedding
but I’m not sure when I will it again. He wanted to take some photos.
I saw this great leather jacket that I thought about buying.
2 P Listen to the words from Exercise 1 and practise
It didn’t really fit.
saying them on their own and in a phrase. Which
words / phrases do you find hard to say? Practise They weren’t very expensive.
saying them again. Did you have a nice weekend?
Was it expensive?
3 Work in groups. Discuss the questions. Use a dictionary
if you need to.
8 Look at the examples in the Grammar box. Complete
1 Why might clothes or objects last a long time? these rules.
2 What things keep you warm? What’s the opposite?
1 To use a regular verb like want in the past simple, add
3 Why might something not fit you anymore? What would .
you do with it?
2 Many common verbs are irregular, such as see –
4 Think of three things that might be complicated? , think – and do – .
5 What’s the opposite of bright colours? 3 To ask a question, use + you / he / they, etc.
6 When else do people usually wear smart clothes? + verb.
4 To make a negative, use I / you / we, etc. +
4 Work in pairs. How many of the words in Exercise 1
+ verb.
can you use to describe things you have?
5 To make negatives of the verb be, use wasn’t or .
I’ve got a great pair of black leather boots. I’ve had them for
ages. They’re really good quality. 9 Rewrite the sentences (1–6) with the past simple.
I’ve got a few nice thick winter coats that keep me warm. 1 I buy a coat for my daughter, but I have to take it back to
My favourite one is long and dark blue. the shop.
2 I go shopping on Saturday, but I don’t get everything
LISTENING I need.
5 Listen to two friends, Keira and Cleo, talking about 3 I leave my old job delivering pizzas and get a new one in
El Rastro, a street market in Madrid, Spain. How many a clothes store.
things did they buy at the market?

16 Unit 2 Shops 17
 2B READING
IN THIS LESSON, YOU:
• tell an anecdote about a problem with shopping online WHEN I GOT IT …
I bought it online • talk about statistics about shopping online and your experience
• work out the meaning of shopping phrases
• share stories you’ve read and discuss responses to them Ordering stuff online is easy and convenient most of the time, but when we get it …
well, it’s not always what we needed, or wanted. Tell us about your experiences!

It was my 40th birthday last year. My wife took me to a concert. It was great. We saw a band we both
SPEAKING 7 The laptop was reduced from $300 to $150 because it
loved when we were at university. When we got home, my wife went to bed, but I stayed up to listen
was slightly damaged. It still works well, though.
1 Read the Fact file. Then work in groups. Discuss the to music and have a look at stuff online. I started looking at ads for guitars and I saw this beautiful
8 The shoes looked completely different on the website, so
questions. one. I’ve always dreamed of playing in a band and I guess the concert inspired me. It cost a silly
I complained, and they gave me my money back.
1 What do you think the figures might be for your country amount of money, but I thought ‘it’s my birthday!’ and so I clicked ‘buy’. My wife thought it was quite
9 It wasn’t exactly what I wanted, but I kept it anyway
now?
because there was a charge to return it.
funny when the guitar arrived the next week, and she laughed even more when I started playing it.
2 Which facts do you think are interesting, (not) surprising The thing is, I still haven’t told her how much it actually cost, but I don’t want to return it.
or show a problem? Why? 3 Which of the sentences in Exercise 2 describe things Alfonso 14 posts 28 replies
3 Do you know anyone who works in a place like you see that have happened to you? Tell your partner. Add
in the photo, or delivering things? Do you think they are some details.
I wanted to buy a computer for my daughter’s tenth birthday. I did some research and a second-hand
good jobs? Why? / Why not? I keep getting ads for wedding dresses because the other one seemed a good option – and they also say it’s better for the environment. Anyway, I looked at a
day I was talking about my sister’s wedding on social media.
wide range of laptops and then saw an ad for a top-quality one, which was in excellent condition and
I mean – I’m only 16!
FACT FILE much cheaper than I expected. The site had a couple of good reviews too, so I bought it, and even paid
extra to have it delivered in time for my daughter’s birthday. She was so excited when the parcel came,
READING but when she opened it, she just found an empty box. I looked at the email receipt and I realized what
• In 2020, an online payments company found that people
in Turkey spent an average of 20% of their salary online, 4 Work in pairs. You’re going to read forum posts about it actually said: ‘X1 Superlight Laptop box – good as new’. I emailed to ask for a refund, but I didn’t get
people in Chile 12% and people in the UAE 4%. online shopping on page 19. Read as fast as you can. a reply.
Find out what happened to each person. Kristin 3 posts 5 replies
• In 2022, 63% of the global population had access to the
Student A: Read Alfonso’s and Kristin’s posts.
internet.
Student B: Read Sakda’s and Ewa’s posts. Last weekend I had a big night out with some friends and I wanted to get something new to wear. I
• The average person in the UK bought 60% more clothing follow quite a few people on social media, so I had a look through my feed to get some ideas and
in 2021 than in 2000, and searches for cheap clothes
5 Work with someone who read the same posts as you.
Compare your ideas. Discuss: then I looked online to find similar items. Most of the stuff arrived the next day, except for some
online went up 46% in 2020.
really cool trainers I ordered. I contacted the company through their website and they said the
• what you understood happened.
• In 2021, almost 1 million people were working for delivery was on its way, but they didn’t arrive until yesterday – two days too late. In the end, I
• if you think the writer made any mistakes when they
Amazon in the US, mainly delivering parcels and working just sent everything back. I’m not sure they actually suited me, and I’ve seen some other things I
shopped online.
in warehouses like the one in the photo. prefer now.
• what you think of the situation. Is it something familiar,
silly, funny, etc.? Sakda 28 posts 16 replies
• In 2021, young adults in Switzerland returned 20% of
items they’d bought online.
6 Read your posts again and write down three words / I recently moved into a flat on my own and I bought a TV online. It was only 150 euros, reduced from
phrases from each post to help you retell them to
500 – a bargain! I couldn’t afford to take a day off and wait for a delivery, so I used a click and collect
another person.
service and they sent it without charge to a shop near my work. When I went to pick it up, I realized it
VOCABULARY Shopping online 7 M Work with someone who read different posts. was much bigger than I expected, so I ordered a cab to take me home. Then when I opened the box,
Close your book and retell the stories to your partner. I found it was damaged. I complained to the website, and they told me that the TV was now out of
2 Work in pairs. Don’t use a dictionary. Discuss what you Which one did you like the most? Why? stock, so all they could do was give me my money back. But now I have a big broken TV in my small
think the phrases (1–9) in bold mean, or decide how to
translate them into your first language. flat and need to pay someone to get rid of it.
8 Quickly read the posts you didn’t read before.
1 I was looking online for some new trainers, and now I Answer the questions. Then discuss your answers Ewa 22 posts 14 replies
keep getting ads for them all the time. with your partner.
2 I really needed it quickly, so I paid extra to have it 1 How well did your partner retell them?
delivered the next day. 2 Did they miss out any information? Was it important?
3 I clicked on the link in the email, and it took me to a 3 Did they add any information? Did that make the story
strange website. more interesting?
4 I did some research about where to stay and this 4 Do you have any questions still about the posts?
place was cheap but had five-star reviews, so I
booked it.
SPEAKING
5 I can’t afford to buy a new mobile, so I’m going to buy
one second-hand. 9 Take five minutes to make notes on a story about a
6 I need a new printer, but there’s such a huge range to problem you, or someone you know, has had from
choose from, deciding which one to get is giving me a shopping online. Invent a story, if you need to. Then
headache! work in groups. Share your stories.

18 Unit 2 Shops 19
 2B READING
IN THIS LESSON, YOU:
• tell an anecdote about a problem with shopping online WHEN I GOT IT …
I bought it online • talk about statistics about shopping online and your experience
• work out the meaning of shopping phrases
• share stories you’ve read and discuss responses to them Ordering stuff online is easy and convenient most of the time, but when we get it …
well, it’s not always what we needed, or wanted. Tell us about your experiences!

It was my 40th birthday last year. My wife took me to a concert. It was great. We saw a band we both
SPEAKING 7 The laptop was reduced from $300 to $150 because it
loved when we were at university. When we got home, my wife went to bed, but I stayed up to listen
was slightly damaged. It still works well, though.
1 Read the Fact file. Then work in groups. Discuss the to music and have a look at stuff online. I started looking at ads for guitars and I saw this beautiful
8 The shoes looked completely different on the website, so
questions. one. I’ve always dreamed of playing in a band and I guess the concert inspired me. It cost a silly
I complained, and they gave me my money back.
1 What do you think the figures might be for your country amount of money, but I thought ‘it’s my birthday!’ and so I clicked ‘buy’. My wife thought it was quite
9 It wasn’t exactly what I wanted, but I kept it anyway
now?
because there was a charge to return it.
funny when the guitar arrived the next week, and she laughed even more when I started playing it.
2 Which facts do you think are interesting, (not) surprising The thing is, I still haven’t told her how much it actually cost, but I don’t want to return it.
or show a problem? Why? 3 Which of the sentences in Exercise 2 describe things Alfonso 14 posts 28 replies
3 Do you know anyone who works in a place like you see that have happened to you? Tell your partner. Add
in the photo, or delivering things? Do you think they are some details.
I wanted to buy a computer for my daughter’s tenth birthday. I did some research and a second-hand
good jobs? Why? / Why not? I keep getting ads for wedding dresses because the other one seemed a good option – and they also say it’s better for the environment. Anyway, I looked at a
day I was talking about my sister’s wedding on social media.
wide range of laptops and then saw an ad for a top-quality one, which was in excellent condition and
I mean – I’m only 16!
FACT FILE much cheaper than I expected. The site had a couple of good reviews too, so I bought it, and even paid
extra to have it delivered in time for my daughter’s birthday. She was so excited when the parcel came,
READING but when she opened it, she just found an empty box. I looked at the email receipt and I realized what
• In 2020, an online payments company found that people
in Turkey spent an average of 20% of their salary online, 4 Work in pairs. You’re going to read forum posts about it actually said: ‘X1 Superlight Laptop box – good as new’. I emailed to ask for a refund, but I didn’t get
people in Chile 12% and people in the UAE 4%. online shopping on page 19. Read as fast as you can. a reply.
Find out what happened to each person. Kristin 3 posts 5 replies
• In 2022, 63% of the global population had access to the
Student A: Read Alfonso’s and Kristin’s posts.
internet.
Student B: Read Sakda’s and Ewa’s posts. Last weekend I had a big night out with some friends and I wanted to get something new to wear. I
• The average person in the UK bought 60% more clothing follow quite a few people on social media, so I had a look through my feed to get some ideas and
in 2021 than in 2000, and searches for cheap clothes
5 Work with someone who read the same posts as you.
Compare your ideas. Discuss: then I looked online to find similar items. Most of the stuff arrived the next day, except for some
online went up 46% in 2020.
really cool trainers I ordered. I contacted the company through their website and they said the
• what you understood happened.
• In 2021, almost 1 million people were working for delivery was on its way, but they didn’t arrive until yesterday – two days too late. In the end, I
• if you think the writer made any mistakes when they
Amazon in the US, mainly delivering parcels and working just sent everything back. I’m not sure they actually suited me, and I’ve seen some other things I
shopped online.
in warehouses like the one in the photo. prefer now.
• what you think of the situation. Is it something familiar,
silly, funny, etc.? Sakda 28 posts 16 replies
• In 2021, young adults in Switzerland returned 20% of
items they’d bought online.
6 Read your posts again and write down three words / I recently moved into a flat on my own and I bought a TV online. It was only 150 euros, reduced from
phrases from each post to help you retell them to
500 – a bargain! I couldn’t afford to take a day off and wait for a delivery, so I used a click and collect
another person.
service and they sent it without charge to a shop near my work. When I went to pick it up, I realized it
VOCABULARY Shopping online 7 M Work with someone who read different posts. was much bigger than I expected, so I ordered a cab to take me home. Then when I opened the box,
Close your book and retell the stories to your partner. I found it was damaged. I complained to the website, and they told me that the TV was now out of
2 Work in pairs. Don’t use a dictionary. Discuss what you Which one did you like the most? Why? stock, so all they could do was give me my money back. But now I have a big broken TV in my small
think the phrases (1–9) in bold mean, or decide how to
translate them into your first language. flat and need to pay someone to get rid of it.
8 Quickly read the posts you didn’t read before.
1 I was looking online for some new trainers, and now I Answer the questions. Then discuss your answers Ewa 22 posts 14 replies
keep getting ads for them all the time. with your partner.
2 I really needed it quickly, so I paid extra to have it 1 How well did your partner retell them?
delivered the next day. 2 Did they miss out any information? Was it important?
3 I clicked on the link in the email, and it took me to a 3 Did they add any information? Did that make the story
strange website. more interesting?
4 I did some research about where to stay and this 4 Do you have any questions still about the posts?
place was cheap but had five-star reviews, so I
booked it.
SPEAKING
5 I can’t afford to buy a new mobile, so I’m going to buy
one second-hand. 9 Take five minutes to make notes on a story about a
6 I need a new printer, but there’s such a huge range to problem you, or someone you know, has had from
choose from, deciding which one to get is giving me a shopping online. Invent a story, if you need to. Then
headache! work in groups. Share your stories.

18 Unit 2 Shops 19
 2C IN THIS LESSON, YOU:

Can I help you?

• roleplay different situations in shops and mediate the conversations
• discuss your preferences for shops and products
• practise hearing common words and phrases you hear in shops
• practise listening to conversations you hear in shops

SPEAKING 4 It doesn’t look very strong. I have two kids who will
probably jump up and down on it, so I need something
1 Work in pairs. Discuss the sentences. Which are true which is quality and will last .
for you? Give examples, or say why they aren’t true. (good / long)
1 I hate going to shopping malls. I prefer going somewhere 5 It’s a bit plain and dark. Do they have something a bit
a bit less busy. and a bit ? (bright / colourful)
2 I find I make decisions more quickly if I have a friend 6 It’s OK, but I think I need something a bit .
with me. I don’t have a car, so if I go on a bus, I really need
3 I sometimes travel quite a long way to find a wider something I can fold and is a bit
choice of shops than we have here. to carry. (practical / easily / light)
4 I usually go to a local market to buy fruit and veg. It’s 7 That’s a good present. If he has some easy recipes
much fresher than in a supermarket. to follow, he might be a bit and cook
and generally be a bit .
5 It’s important to teach kids how to buy food, so they’ll
(lazy / regularly / healthy)
eat more healthily.
6 I prefer to spend money in local businesses, even if online 4 Work in pairs. What do you think the people are
shopping is easier. talking about in the sentences in Exercise 3?
7 I go shopping much more often than my parents.
5 Complete the sentences with your own ideas. Then
explain your choices, using comparatives. A shop assistant
GRAMMAR 1 Shopping is better than .
provides help and
advice, Beijing, China.
2 My phone is better than .
Comparatives
3 is a better shop for clothes than .
When we compare things, we use more, less or -er with
4 Where I live now is better than .
an adjective / adverb. We sometimes show how big the 9 Work in groups. Discuss the questions. 12 M You’re going to roleplay some situations in a shop.
difference is by using much or a bit. G See Grammar reference 2C. 1 Have you ever queued for a long time or had problems in Follow the instructions:
fresher a wider choice easier a queue? 1 Choose how to do the roleplay:
more healthily more quickly a bit less busy LISTENING 2 What was the last thing you did to help someone? • In pairs, between a customer and shop assistant, both
much more often than my parents 3 Did your parents ever make you wear something you speaking English.
6 FS You’re going to hear five conversations
taking place in a shop. Phrases are often said fast didn’t like when you were a child? • In groups of three. The customer or assistant doesn’t
before a key word. Listen to six phrases from the 4 Did you have any favourite clothes when you were speak English, so the third person needs to translate
2 Look at the examples in the Grammar box. Complete for them!
conversations. Write down a word or phrase that younger? What were they?
these rules about comparatives.
could complete each sentence. 2 With your partner(s), choose three of the situations that
1 We add to the end of adjectives / adverbs of
SPEAKING TASK you thought of in Exercise 10 to roleplay.
one syllable. 7 Now listen to the conversations. Match the
3 Roleplay the situations. Use the phrases from Exercise 11
2 Two-syllable words ending in -y can change to conversations (1–5) with these situations (a–f). There 10 Work in groups. Answer the questions. to help you. Exchange roles after each roleplay.
. is one extra situation. 1 What are two reasons you might take things back to a
3 We use or before any two- or a Someone is buying a present. shop?
three-syllable adjectives / adverbs. b Someone is complaining about bad service. 2 What are two things you might say / ask in a queue?
4 We show there’s a small difference by adding ,
MY OUTCOMES
c Someone decides not to buy something. 3 What are two questions you might ask a member of staff
and a big difference by adding . in a shop?
d Someone doesn’t want to wait their turn in a queue. Work in pairs. Discuss the questions.
5 We use after the comparative, if we want 4 What are two things a shop assistant might ask you
e Two people are arguing about what to buy. 1 What conversations were fun to practise in class? Do you
to be really clear about the other things / people we’re when you pay?
f Someone is taking something back to a shop. think you’ll use them in real life? If so, when and where?
comparing, but this is often not necessary.
11 Which of these phrases might be useful in the 2 Your friend is going on a shopping trip to an English-
3 Complete the sentences (1–7) with the comparative 8 Work in pairs. Decide which conversation these different situations in Exercise 10? speaking country. What useful phrases, pronunciation tips or
form of the words in brackets. pairs of phrases came from. Why was each phrase general advice would you give them?
said? Then listen again and check your answers. 3 What things did you compare in this lesson? Is the way we
1 My feet are moving a bit inside them. Do you have them Excuse me. Could you help me?
in a size? (small) a suddenly realized / in a hurry Would you like (me) to … ? form phrases for comparing things different in English from
b gift bags / queue again your first language? If so, are they much different or only a
2 It’s for a child. I think I need something a bit . Could I maybe … ? bit different? How? What examples can you think of?
(complicated) c closing the till / on display Do you have something a bit … ?
4 What do you most need to revise from this unit? How will
3 I love the flowery pattern, but it’s for work. I think I need d grow into it / it’s not fair Do you have one of these in … ? you do that?
something a bit , a bit . (bright / e drop it / got rid of the box I bought this the other day and …
formal) Are you sure?
Of course! Go ahead.

20 Unit 2 Shops 21
 2C IN THIS LESSON, YOU:

Can I help you?

• roleplay different situations in shops and mediate the conversations
• discuss your preferences for shops and products
• practise hearing common words and phrases you hear in shops
• practise listening to conversations you hear in shops

SPEAKING 4 It doesn’t look very strong. I have two kids who will
probably jump up and down on it, so I need something
1 Work in pairs. Discuss the sentences. Which are true which is quality and will last .
for you? Give examples, or say why they aren’t true. (good / long)
1 I hate going to shopping malls. I prefer going somewhere 5 It’s a bit plain and dark. Do they have something a bit
a bit less busy. and a bit ? (bright / colourful)
2 I find I make decisions more quickly if I have a friend 6 It’s OK, but I think I need something a bit .
with me. I don’t have a car, so if I go on a bus, I really need
3 I sometimes travel quite a long way to find a wider something I can fold and is a bit
choice of shops than we have here. to carry. (practical / easily / light)
4 I usually go to a local market to buy fruit and veg. It’s 7 That’s a good present. If he has some easy recipes
much fresher than in a supermarket. to follow, he might be a bit and cook
and generally be a bit .
5 It’s important to teach kids how to buy food, so they’ll
(lazy / regularly / healthy)
eat more healthily.
6 I prefer to spend money in local businesses, even if online 4 Work in pairs. What do you think the people are
shopping is easier. talking about in the sentences in Exercise 3?
7 I go shopping much more often than my parents.
5 Complete the sentences with your own ideas. Then
explain your choices, using comparatives. A shop assistant
GRAMMAR 1 Shopping is better than .
provides help and
advice, Beijing, China.
2 My phone is better than .
Comparatives
3 is a better shop for clothes than .
When we compare things, we use more, less or -er with
4 Where I live now is better than .
an adjective / adverb. We sometimes show how big the 9 Work in groups. Discuss the questions. 12 M You’re going to roleplay some situations in a shop.
difference is by using much or a bit. G See Grammar reference 2C. 1 Have you ever queued for a long time or had problems in Follow the instructions:
fresher a wider choice easier a queue? 1 Choose how to do the roleplay:
more healthily more quickly a bit less busy LISTENING 2 What was the last thing you did to help someone? • In pairs, between a customer and shop assistant, both
much more often than my parents 3 Did your parents ever make you wear something you speaking English.
6 FS You’re going to hear five conversations
taking place in a shop. Phrases are often said fast didn’t like when you were a child? • In groups of three. The customer or assistant doesn’t
before a key word. Listen to six phrases from the 4 Did you have any favourite clothes when you were speak English, so the third person needs to translate
2 Look at the examples in the Grammar box. Complete for them!
conversations. Write down a word or phrase that younger? What were they?
these rules about comparatives.
could complete each sentence. 2 With your partner(s), choose three of the situations that
1 We add to the end of adjectives / adverbs of
SPEAKING TASK you thought of in Exercise 10 to roleplay.
one syllable. 7 Now listen to the conversations. Match the
3 Roleplay the situations. Use the phrases from Exercise 11
2 Two-syllable words ending in -y can change to conversations (1–5) with these situations (a–f). There 10 Work in groups. Answer the questions. to help you. Exchange roles after each roleplay.
. is one extra situation. 1 What are two reasons you might take things back to a
3 We use or before any two- or a Someone is buying a present. shop?
three-syllable adjectives / adverbs. b Someone is complaining about bad service. 2 What are two things you might say / ask in a queue?
4 We show there’s a small difference by adding ,
MY OUTCOMES
c Someone decides not to buy something. 3 What are two questions you might ask a member of staff
and a big difference by adding . in a shop?
d Someone doesn’t want to wait their turn in a queue. Work in pairs. Discuss the questions.
5 We use after the comparative, if we want 4 What are two things a shop assistant might ask you
e Two people are arguing about what to buy. 1 What conversations were fun to practise in class? Do you
to be really clear about the other things / people we’re when you pay?
f Someone is taking something back to a shop. think you’ll use them in real life? If so, when and where?
comparing, but this is often not necessary.
11 Which of these phrases might be useful in the 2 Your friend is going on a shopping trip to an English-
3 Complete the sentences (1–7) with the comparative 8 Work in pairs. Decide which conversation these different situations in Exercise 10? speaking country. What useful phrases, pronunciation tips or
form of the words in brackets. pairs of phrases came from. Why was each phrase general advice would you give them?
said? Then listen again and check your answers. 3 What things did you compare in this lesson? Is the way we
1 My feet are moving a bit inside them. Do you have them Excuse me. Could you help me?
in a size? (small) a suddenly realized / in a hurry Would you like (me) to … ? form phrases for comparing things different in English from
b gift bags / queue again your first language? If so, are they much different or only a
2 It’s for a child. I think I need something a bit . Could I maybe … ? bit different? How? What examples can you think of?
(complicated) c closing the till / on display Do you have something a bit … ?
4 What do you most need to revise from this unit? How will
3 I love the flowery pattern, but it’s for work. I think I need d grow into it / it’s not fair Do you have one of these in … ? you do that?
something a bit , a bit . (bright / e drop it / got rid of the box I bought this the other day and …
formal) Are you sure?
Of course! Go ahead.

20 Unit 2 Shops 21
WRITING 1 IN THIS LESSON, YOU: It’s hard work … but I love it!
5 Work in pairs. Discuss the questions about the post.
• write a post about a job 1 According to the author, what’s the most important point

Writing a post about your work • make recommendations 3 comments in deciding if it’s a good first job after university? What
• describe different kinds of jobs information do they give about this?
• use time phrases to organize posts
Recently, a couple of people who are finishing
2 What other qualities / abilities do people need to do the
university have contacted me as they think about job? What examples or reasons do they give for this?
their next move, so I thought I’d share what I told 3 What information does the author give about getting
them in a post. Well, 1 , my job’s great started in this job?
SPEAKING 3 If you don’t mind working on your own, it’s good, but
some people feel . if you want to travel, but if you want to get rich 4 Do you think it would be useful to know anything else?
1 Work in pairs. Think of two jobs: jobs you do now or 4 If you don’t like sitting at a desk and want to be 5 Do you think any information would change if the post
that someone you know does. For each job, explain then this is not the job for you. I don’t earn a lot
, this is the job for you. was aimed at a retired person?
why you would / wouldn’t recommend the job and of money. 2 , I often work evenings,
place of work to these people. 5 There’s a lot of . I love the fact I do
something different every day. and some Saturdays too. The conditions in my USEFUL LANGUAGE
• your partner (for a career change / different place job here in Hanoi are good, but it’s not the same
to work) 6 It’s a bit . I hate the fact that I just sit at a Organizing ideas in a text
desk all day. everywhere. 3 , I think it’s a good job if you
• a student (as work experience / a future career) When you write a text, it’s good to use words to show
7 It helps if you are quite , because you need get on with lots of different kinds of people. I love you are starting a new point or adding to a main idea. For
• a family member to think quickly.
the fact I hear so many stories in class. It’s always example, we use firstly (for the first main idea), secondly
• a friend 8 It helps if you speak another language, because we deal (for the second main idea) and finally for the last idea.
with a lot of businesses. interesting – never boring. It 4 helps if We can show we’re adding to main ideas by using also.
VOCABULARY Describing jobs you like working with kids, because it’s difficult to
3 Work in pairs. What jobs do you think they’re talking
2 Complete the sentences with these words. about in the sentences in Exercise 2? Which phrases in find work only teaching adults. 5 , if you’re
6 Complete the blog post in Exercise 4 with these words.
bold can you use to talk about jobs that people you interested in following my path and doing what I do,
Use one word twice.
active boring creative foreign know do? it’s worth getting some training. Maybe in a future
lonely qualified variety worth also finally firstly secondly
post, I’ll recommend some places to go. I hope
WRITING
1 It took a lot of studying and work to get , that helps!
but it was worth it. 4 Read the blog post on page 23. Answer the questions. 7 Choose one of the jobs in the photo. Write what you
think of the job, using the words from Exercise 6. Then
2 You have to deal with a lot of problems, but it’s 1 What do you think the writer does? work in pairs. Share your ideas.
it when people thank you.
2 Would you like to do this job? Why? / Why not?
PRACTICE
8 You’re going to write a short post offering information
to people who are thinking about starting a job you
know about or have experience of. Do the following.

A window cleaner washes an • Choose who you’re writing the post for (students /
office window in Düsseldorf, retired people / others looking for part-time work).
Germany. • Decide the most important point for these people in
deciding to do the job or not.
• Note any qualities or abilities it’s important to have.
• Note anything you particularly like / don’t like about
the job.
• Note ways people might get started in the job.
• Decide if you will use any of these phrases:

Well, firstly being a / working as a ... is great if ...

But if ... , it’s probably not the job for you.
It helps if ...
I love / hate the fact (that) ...
... is difficult / hard, but it’s worth it.

9 Write your blog post. Organize it with the words from

Exercise 6. Write 100–150 words.

10 Work in small groups. Compare your posts. Then

discuss the questions.
• Is the information given clear and organized?
• Would you like to know anything extra?
• Where might you add extra information to the post?

22 Writing 1 23
WRITING 1 IN THIS LESSON, YOU: It’s hard work … but I love it!
5 Work in pairs. Discuss the questions about the post.
• write a post about a job 1 According to the author, what’s the most important point

Writing a post about your work • make recommendations 3 comments in deciding if it’s a good first job after university? What
• describe different kinds of jobs information do they give about this?
• use time phrases to organize posts
Recently, a couple of people who are finishing
2 What other qualities / abilities do people need to do the
university have contacted me as they think about job? What examples or reasons do they give for this?
their next move, so I thought I’d share what I told 3 What information does the author give about getting
them in a post. Well, 1 , my job’s great started in this job?
SPEAKING 3 If you don’t mind working on your own, it’s good, but
some people feel . if you want to travel, but if you want to get rich 4 Do you think it would be useful to know anything else?
1 Work in pairs. Think of two jobs: jobs you do now or 4 If you don’t like sitting at a desk and want to be 5 Do you think any information would change if the post
that someone you know does. For each job, explain then this is not the job for you. I don’t earn a lot
, this is the job for you. was aimed at a retired person?
why you would / wouldn’t recommend the job and of money. 2 , I often work evenings,
place of work to these people. 5 There’s a lot of . I love the fact I do
something different every day. and some Saturdays too. The conditions in my USEFUL LANGUAGE
• your partner (for a career change / different place job here in Hanoi are good, but it’s not the same
to work) 6 It’s a bit . I hate the fact that I just sit at a Organizing ideas in a text
desk all day. everywhere. 3 , I think it’s a good job if you
• a student (as work experience / a future career) When you write a text, it’s good to use words to show
7 It helps if you are quite , because you need get on with lots of different kinds of people. I love you are starting a new point or adding to a main idea. For
• a family member to think quickly.
the fact I hear so many stories in class. It’s always example, we use firstly (for the first main idea), secondly
• a friend 8 It helps if you speak another language, because we deal (for the second main idea) and finally for the last idea.
with a lot of businesses. interesting – never boring. It 4 helps if We can show we’re adding to main ideas by using also.
VOCABULARY Describing jobs you like working with kids, because it’s difficult to
3 Work in pairs. What jobs do you think they’re talking
2 Complete the sentences with these words. about in the sentences in Exercise 2? Which phrases in find work only teaching adults. 5 , if you’re
6 Complete the blog post in Exercise 4 with these words.
bold can you use to talk about jobs that people you interested in following my path and doing what I do,
Use one word twice.
active boring creative foreign know do? it’s worth getting some training. Maybe in a future
lonely qualified variety worth also finally firstly secondly
post, I’ll recommend some places to go. I hope
WRITING
1 It took a lot of studying and work to get , that helps!
but it was worth it. 4 Read the blog post on page 23. Answer the questions. 7 Choose one of the jobs in the photo. Write what you
think of the job, using the words from Exercise 6. Then
2 You have to deal with a lot of problems, but it’s 1 What do you think the writer does? work in pairs. Share your ideas.
it when people thank you.
2 Would you like to do this job? Why? / Why not?
PRACTICE
8 You’re going to write a short post offering information
to people who are thinking about starting a job you
know about or have experience of. Do the following.

A window cleaner washes an • Choose who you’re writing the post for (students /
office window in Düsseldorf, retired people / others looking for part-time work).
Germany. • Decide the most important point for these people in
deciding to do the job or not.
• Note any qualities or abilities it’s important to have.
• Note anything you particularly like / don’t like about
the job.
• Note ways people might get started in the job.
• Decide if you will use any of these phrases:

Well, firstly being a / working as a ... is great if ...

But if ... , it’s probably not the job for you.
It helps if ...
I love / hate the fact (that) ...
... is difficult / hard, but it’s worth it.

9 Write your blog post. Organize it with the words from

Exercise 6. Write 100–150 words.

10 Work in small groups. Compare your posts. Then

discuss the questions.
• Is the information given clear and organized?
• Would you like to know anything extra?
• Where might you add extra information to the post?

22 Writing 1 23
 REVIEW 1 Video Grammar and Vocabulary

GRAMMAR VOCABULARY
1 Complete the text with the correct form of the verbs 5 Match the two parts of the collocations.
in brackets. 1 look for / apply for a my own company
I’m at college and I 1 (train) to become an 2 learn / practise b a job in IT
electrician. I 2 (really like) the course and I 3 do / according to c a work event
3
(do) quite well. Last week, we 4 4 earn / increase d new skills
(learn) how to install all the electrics in a house. It’s quite 5 organize / go to e the minimum wage
complicated, but I 5 (pass) the test with 90%.
6 wear / gold f research
Every weekend, I 6 (work) in a café in town. I
7 run / start g earrings
mainly 7 (make) coffees and teas, but I sometimes
8
(help) in the kitchen. It’s OK to get some money, 6 Decide if these words are connected to jobs and work
but I 9 (want) to find a job with an electrician, or clothes and shopping.
to get some experience. Last week, I 10 (have)
afford a contract deal with fit
an interview, but I 11 (not get) the job. There
gift interview IT part-time
12
(be) a lot of other people also interested. That’s return second-hand training thick
the problem: if there are several people applying, they
13
(choose) the person with the most 7 Complete the sentences with the correct form of the
experience. words in bold.

2 Write the words in the correct order to make 1 I bought a new pair of for the gym. train
VIDEO Out and about VIDEO Developing conversations questions. 2 When it arrived, it was badly . damage

5 1 now / are / what / doing / you ? 3 I don’t wear much . jewel

1 Work in groups. Discuss the questions. You’re going to watch two people talking about
what they do. Watch and take notes. 2 work / your / does / you / brother / with ? 4 I had an with one of my co-workers. argue
1 Have you ever returned anything you’ve bought?
3 for / working / she / still / Amazon / is ? 5 She said I didn’t follow her , which is why the
2 If you have, when? Why? 6 Work in pairs. Compare what you understood.
customer complained. instruct
Watch again if you need to. 4 long / last / did / how / the / meeting ?
6 We have a lot of about working here, but I
5 do / want / you / me / to / carry / that ?
Understanding accents 7 Discuss the questions with your partner. don’t deal with them. enquire
6 me / bag / you / give / a / could / bigger ?
Some accents use a /l/ sound instead of a /r/ sound, so 1 Which job sounds the best to you? Why? 7 I have to give a at work. present
right /raɪt/ may sound more like light /laɪt/. 7 if / you / work / office / more / do / you’re / in / the ?
2 Which place of work are you more likely to visit? 8 Choose the correct options (a–c) to complete the text.
8 anything / you / a / bit / do / complicated / less / have ?
3 Do you know anyone who does any similar work?
I1 an online fashion company. We sell a small
2 Watch six people answer the same questions. Then 3 Complete the text with one word in each gap.
work in pairs. How much can you remember about
8 FS Watch again. Complete the sentences with two 2
of items for customers at any one time, but
words in each gap. I don’t really like shopping for clothes and buying shoes we change the designs constantly. Our industry is very
what they said? Did anyone have similar experiences
to you? 1 So what do you do? Like in terms of what is even 1 enjoyable because I find it really competitive. To be successful, it’s essential that the designs
fitness instructor are you? difficult to find shoes that 2 me well. Often, I of the clothes are top 3 and that you have an
3 Watch again. Match one sentence to each speaker. 2 I teach classes to get stronger and to . try them in the shop and they seem OK, but if I wear them
There are two extra sentences. excellent website with lots of five-star 4 . The
3 When I have to do the , sometimes it’s really for 3 bit longer at home, they begin to feel website needs to be uncomplicated so customers can
a I only buy things I really want. hard. uncomfortable, so I put them in a cupboard and hardly quickly find what they like, 5 to buy it and have
b I had a problem when I took it back to the shop. 4 The staff in are amazing. ever wear them again. At other times, 4 I find the product delivered to them the next day. We provide
c This happened when I was back in my own country. 5 They’re normal hours, like nine-to-five hours, but it’s something more comfortable, they are usually not smart free delivery, but we have a 6 to return items.
d I got this top here in Ireland. seven days . enough for work or they 5 not suit me. Last time We want our clothes to 7 and look good for a
e I took it back to the shop two weeks ago. 6 They’re really nice people to . I went shopping, I took a friend with me to 6 me long time. We also want them to 8 a wide range
f They fitted badly and they were hurting. 7 Bedford? Oh, that’s really me. some advice, but he bought two pairs of shoes and I didn’t of customers so our reviews are always positive.
g I’m usually very careful when choosing what to buy. 8 Could I pop in and have ? find anything I could wear. After that, I decided that there
1 a work b work for c do
was only one thing to do. I 7 now taking
h I got very angry when I went back to the shop. 2 a range b choose c stuff
CONVERSATION PRACTICE a course to learn how to make shoes that are better
4 Work in groups. Discuss the questions. 3 a original b condition c quality
8
the ones in the shops.
1 Have you ever bought anything that was already broken? 9 Work in pairs. You’re going to practise a conversation. 4 a links b reviews c ads
What was it? 1 Choose a Conversation practice from either Lesson 1A or
4 Listen and write the six sentences you hear. 5 a click b push c queue
2 Have you ever got annoyed because of things you Lesson 2A. 6 a pay b money c charge
bought? Why? 2 Look at the language in that lesson. 7 a last b stay c keep
3 Have you ever got annoyed in a shop? Why? 3 Check the meaning of anything you’ve forgotten with 8 a look b suit c display
4 Have you ever returned any electronic devices? Why? your partner.
5 Do you usually keep receipts? What are they for? 4 Have the conversation. Try to improve on the last time
you did it.

24 Review 1 25
 REVIEW 1 Video Grammar and Vocabulary

GRAMMAR VOCABULARY
1 Complete the text with the correct form of the verbs 5 Match the two parts of the collocations.
in brackets. 1 look for / apply for a my own company
I’m at college and I 1 (train) to become an 2 learn / practise b a job in IT
electrician. I 2 (really like) the course and I 3 do / according to c a work event
3
(do) quite well. Last week, we 4 4 earn / increase d new skills
(learn) how to install all the electrics in a house. It’s quite 5 organize / go to e the minimum wage
complicated, but I 5 (pass) the test with 90%.
6 wear / gold f research
Every weekend, I 6 (work) in a café in town. I
7 run / start g earrings
mainly 7 (make) coffees and teas, but I sometimes
8
(help) in the kitchen. It’s OK to get some money, 6 Decide if these words are connected to jobs and work
but I 9 (want) to find a job with an electrician, or clothes and shopping.
to get some experience. Last week, I 10 (have)
afford a contract deal with fit
an interview, but I 11 (not get) the job. There
gift interview IT part-time
12
(be) a lot of other people also interested. That’s return second-hand training thick
the problem: if there are several people applying, they
13
(choose) the person with the most 7 Complete the sentences with the correct form of the
experience. words in bold.

2 Write the words in the correct order to make 1 I bought a new pair of for the gym. train
VIDEO Out and about VIDEO Developing conversations questions. 2 When it arrived, it was badly . damage

5 1 now / are / what / doing / you ? 3 I don’t wear much . jewel

1 Work in groups. Discuss the questions. You’re going to watch two people talking about
what they do. Watch and take notes. 2 work / your / does / you / brother / with ? 4 I had an with one of my co-workers. argue
1 Have you ever returned anything you’ve bought?
3 for / working / she / still / Amazon / is ? 5 She said I didn’t follow her , which is why the
2 If you have, when? Why? 6 Work in pairs. Compare what you understood.
customer complained. instruct
Watch again if you need to. 4 long / last / did / how / the / meeting ?
6 We have a lot of about working here, but I
5 do / want / you / me / to / carry / that ?
Understanding accents 7 Discuss the questions with your partner. don’t deal with them. enquire
6 me / bag / you / give / a / could / bigger ?
Some accents use a /l/ sound instead of a /r/ sound, so 1 Which job sounds the best to you? Why? 7 I have to give a at work. present
right /raɪt/ may sound more like light /laɪt/. 7 if / you / work / office / more / do / you’re / in / the ?
2 Which place of work are you more likely to visit? 8 Choose the correct options (a–c) to complete the text.
8 anything / you / a / bit / do / complicated / less / have ?
3 Do you know anyone who does any similar work?
I1 an online fashion company. We sell a small
2 Watch six people answer the same questions. Then 3 Complete the text with one word in each gap.
work in pairs. How much can you remember about
8 FS Watch again. Complete the sentences with two 2
of items for customers at any one time, but
words in each gap. I don’t really like shopping for clothes and buying shoes we change the designs constantly. Our industry is very
what they said? Did anyone have similar experiences
to you? 1 So what do you do? Like in terms of what is even 1 enjoyable because I find it really competitive. To be successful, it’s essential that the designs
fitness instructor are you? difficult to find shoes that 2 me well. Often, I of the clothes are top 3 and that you have an
3 Watch again. Match one sentence to each speaker. 2 I teach classes to get stronger and to . try them in the shop and they seem OK, but if I wear them
There are two extra sentences. excellent website with lots of five-star 4 . The
3 When I have to do the , sometimes it’s really for 3 bit longer at home, they begin to feel website needs to be uncomplicated so customers can
a I only buy things I really want. hard. uncomfortable, so I put them in a cupboard and hardly quickly find what they like, 5 to buy it and have
b I had a problem when I took it back to the shop. 4 The staff in are amazing. ever wear them again. At other times, 4 I find the product delivered to them the next day. We provide
c This happened when I was back in my own country. 5 They’re normal hours, like nine-to-five hours, but it’s something more comfortable, they are usually not smart free delivery, but we have a 6 to return items.
d I got this top here in Ireland. seven days . enough for work or they 5 not suit me. Last time We want our clothes to 7 and look good for a
e I took it back to the shop two weeks ago. 6 They’re really nice people to . I went shopping, I took a friend with me to 6 me long time. We also want them to 8 a wide range
f They fitted badly and they were hurting. 7 Bedford? Oh, that’s really me. some advice, but he bought two pairs of shoes and I didn’t of customers so our reviews are always positive.
g I’m usually very careful when choosing what to buy. 8 Could I pop in and have ? find anything I could wear. After that, I decided that there
1 a work b work for c do
was only one thing to do. I 7 now taking
h I got very angry when I went back to the shop. 2 a range b choose c stuff
CONVERSATION PRACTICE a course to learn how to make shoes that are better
4 Work in groups. Discuss the questions. 3 a original b condition c quality
8
the ones in the shops.
1 Have you ever bought anything that was already broken? 9 Work in pairs. You’re going to practise a conversation. 4 a links b reviews c ads
What was it? 1 Choose a Conversation practice from either Lesson 1A or
4 Listen and write the six sentences you hear. 5 a click b push c queue
2 Have you ever got annoyed because of things you Lesson 2A. 6 a pay b money c charge
bought? Why? 2 Look at the language in that lesson. 7 a last b stay c keep
3 Have you ever got annoyed in a shop? Why? 3 Check the meaning of anything you’ve forgotten with 8 a look b suit c display
4 Have you ever returned any electronic devices? Why? your partner.
5 Do you usually keep receipts? What are they for? 4 Have the conversation. Try to improve on the last time
you did it.

24 Review 1 25