C755/C855 SERIES

To enjoy all smart features and services on your Google TV™ from TCL, a Google Account, a
TCL account, and a reliable broadband internet connection are required.
Figures and illustrations in this User Manual are provided for reference only and may differ from
actual product appearance. Product design and specifications may be changed without notice.
 Table of Contents
Chapter 1: Safety Information Bluetooth Function .................................................13
Blue Light Filter .......................................................13
Precautions ...............................................................3
Reset Shop ..............................................................13
Warning ...................................................................3
Multi Visual ...........................................................13
Product ....................................................................3
Works with Alexa ....................................................14
Power and Plug .......................................................3
Apple AirPlay and HomeKit ....................................14
Power Cord and Signal Cable .................................3
Use Environment .....................................................3
Chapter 5: Google TV
Cleaning ..................................................................3
Using the Hands-free TV Voice Control .................15
Chapter 2: Connections and Setup Accessing Google Play ..........................................15
Network Wake Up ...................................................15
Sockets ......................................................................4
Network Connection .................................................5
Chapter 6: Other Functions
Remote Control Functions ......................................6
How to Use the Remote Control ...............................6 Using Teletext .........................................................16
Installing Batteries .....................................................7 Selecting Decoding Page Language .....................16
Precautions on using batteries ...............................7 Digital Teletext Language .......................................16
TV Buttons ................................................................8 Variable Refresh Rate .............................................16
Switching On ............................................................9 Live TV Pause ..........................................................16
Initial Setup ...............................................................9 PVR (Personal Video Recorder) .............................16
Switching Off ...........................................................9 MagiConnect ...........................................................17

Chapter 3: Basic TV Operations Chapter 7: Other Information

Adjusting Volume ...................................................10
Problems & Solutions ............................................18
Installing Channels .................................................10
Troubleshooting .....................................................19
Accessing Channels ..............................................10
Legal Statement ......................................................20
Using Settings Menu.........................................10
Using Subtitles ........................................................10
Turning On/Off Subtitles ........................................10
Enabling Subtitle Languages on Digital TV
Channels ..........................................................10
Selecting a Subtitle Type on Digital TV Channels ...11
Using EPG (Electronic Program Guide) ................11
Freeview ................................................................11
HbbTV ......................................................................11
HbbTV Access .......................................................11
HbbTV Deactivation ...............................................11

Chapter 4: Using More of Your TV

Accessing Google TV Homepage ............................12
Accessing TCL Channel .........................................12
Watching Connected Devices ...............................12
External devices control (CEC) ...............................12
Enabling or Disabling CEC ....................................12
Using Power on the TV in sync .................................12
Using Device standby in sync ..................................12
Password in Parental Controls ..............................13
Using Quick start Function ....................................13

2
Chapter 1 Safety Information
Precautions • Do not touch the screen surface with fingers as this
may scratch or mar the TV screen.
Read all of the instructions before operating the set. • Do not impact the TV screen with hard pressure as
Keep these instructions well for future use. this may damage the TV screen severely.
Warning • This appliance is not intended for use by young
A television set may fall, causing serious personal injury children or infirm persons without supervision. Young
or death. Many injuries, particularly to children, can be children should be supervised to ensure that they do
avoided by taking simple precautions such as: not play with the appliance.
- ALWAYS use cabinets or stands or mounting Power and Plug
methods recommended by the manufacturer of the • Unplug the set under the following conditions:
television set. - If the set will not be used for a long period of time.
- ALWAYS use furniture that can safely support the - If the power cord or the power outlet/plug is
television set. damaged.
- ALWAYS ensure the television set is not overhanging - Follow the instructions to install and adjust the
the edge of the supporting furniture. product. Adjust those controls that are covered in
these operating instructions as improper adjustment
- ALWAYS educate children about the dangers of of other controls may result in damage. If this
climbing on furniture to reach the television set or its happens, unplug the set and refer to the service
controls. personnel.
- ALWAYS route cords and cables connected to your - If the set is subject to impact or has been dropped
television so they cannot be tripped over, pulled or and the cabinet has been damaged.
grabbed. • Where the mains plug or an appliance coupler is used
- NEVER place a television set in an unstable as disconnect device, the disconnect device shall
location. remain readily operable.
- NEVER place the television set on tall furniture Power Cord and Signal Cable
(for example, cupboards or bookcases) without • Do not allow anything to rest on or roll over the power
anchoring both the furniture and the television set to cord and the signal cable.
a suitable support.
• Protect the power cord and the signal cable from
- NEVER place the television set on cloth or other being trampled.
materials that may be located between the television • Do not overload the power cord or the power outlet.
set and supporting furniture. • Do not expose the power cord and the signal cable to
- NEVER place items that might tempt children to moisture.
climb, such as toys and remote controls, on the top
of the television or furniture on which the television Use Environment
is placed. • Do not place the set on an unstable cart, stand, or
If the existing television set is being retained and table.
relocated, the same considerations as above should be • Place the set on a place that allows good ventilation.
applied. • Do not use the set near damp, and cold areas.
This symbol indicates that high voltage is • Do not expose the set to excessive heat such as direct
sunlight, fire, or the like and no naked flame sources,
present inside. It is dangerous to make any
such as lighted candles, should be placed on the
kind of contact with any internal part of this apparatus.
product.
• Do not expose the set to dripping or splashing and
This symbol indicates that the fuse may no objects filled with liquids, such as vases, shall be
N be in the neutral, and that the mains shall placed on the apparatus.
be disconnected to deenergize the phase • Do not use the set in dusty environments.
conductors. • Operating Temperature: 5°C to 35°C (41°F to 95°F)
If an outside antenna or cable system is connected to Operating Humidity: 20% to 80%, non-condensing
the product, be sure the antenna or cable system is Storage Temperature: -15°C to 45°C (5°F to 113°F)
grounded by a skilled person so as to provide some Storage Humidity: 10% to 90%, non-condensing
protection against voltage surges and built-up static
charges. Cleaning
• Dust the set by wiping the screen and the cabinet with
Product a soft, clean cloth or some special liquid cleaner.
• Do not block or cover the ventilation openings on the • Do not apply excessive force to the screen when
back cover. cleaning.
• Do not push objects of any kind into this unit through • Do not use water or other chemical cleaner to clean
the cabinet slots as they could touch the current the screen as this may damage the surface of the TV
carrying parts or short-circuit parts, resulting in fire, screen.
electric shock, or damage to the unit. All other safety instructions about our TV sets are also
• Do not attempt to open the cabinet as this may cause applicable here. Wall mount bracket not included.
damage. There are no parts inside you can service by (Note: Certain TV models are not designed to be
yourself. Refer all servicing to qualified personnel. mounted to the wall.)

3
Chapter 2 Connections and Setup
Sockets
Note: The location and names of the sockets on the TV may vary according to TV model, and not all sockets are
..........available on all models.

HDMI, HDMI(SERVICE) or HDMI(eARC/ARC) socket (input)

HDMI The HDMI (High-Definition Multimedia Interface) socket can be
or HDMI used to connect a Blu-ray player, Games Console, PC with a
(SERVICE)
or HDMI compatible video card installed, certain DVD players or a high-
(eARC/ARC) definition compatible digital satellite decoder. This socket provides
an uncompressed digital connection that carries both video and
audio data by way of an integrated mini-plug cable.

AV IN adapter socket
The AV IN adapter socket can be used to connect the attached
R

AV IN AV adapter cable with VIDEO and AUDIO L & R IN sockets. The

adapter AV IN sockets can be used to connect a range of equipment,
L

including video recorders, camcorders, decoders, satellite receivers,

V

DVD players, or games consoles. The VIDEO IN socket provides

composite video connection.

ANTENNA IN ANTENNA IN socket (input)

This socket can be used to connect an outside aerial.

LAN
LAN RJ45 plug for connecting to external router/modem or network
Router / Modem

access equipment.

DIGITAL AUDIO OUT (OPTICAL) socket

DIGITAL
AUDIO OUT
This socket can be used to connect a compatible digital audio
(OPTICAL) receiver.

Headphone socket (output) (* not available for some models)

This socket can be used to connect headphones or stereo
earphones.
Warning: Excessive sound pressure from earphones and
headphones can cause hearing loss.

HDD USB2.0 or USB 3.0 socket (input)

The USB socket(s) can be used to connect a USB 2.0 or USB 3.0
USB 2.0
or USB 3.0 device.
Note: The number of USB sockets on the TV may vary according to
TV model.

4
 Connections and Setup
Network Connection
Your TV will require an Internet connection to operate all functions. Data usage charges may apply.
Please refer to your Internet Service Provider (ISP) for additional information.
To access the Internet, you must subscribe to high speed broadband Internet service from your Internet service
provider.
Your TV can be connected to your home network in two ways:
• Wired, using the RJ45 (LAN) connector on the back panel.
• Wireless, using the internal wireless or external wireless USB adapter and your home wireless network.
Note: The following instructions are just the usual ways to connect your TV to the wired or wireless network. The
connection method may be different depending on your actual network configuration. If you have any questions about
your home network, please refer to your ISP(Internet Service Provider).

Connecting to a wired Network Router

To connect to a wired network:
1. Ensure you have:
• An Ethernet cable long enough to reach your TV
• A router or modem with an available LAN port
• A high-speed Internet connection Modem Internet
• A LAN port on the back of the TV
LAN port
2. Connect your Ethernet cable to the router and to the
LAN port on the back of the TV.
3. Use the Network and internet menu to configure the
TV.

Connecting to a Wireless Network Modem Internet

To connect to a wireless network
1. Ensure you have:
• A router broadcasting a high-speed wireless signal
• A high-speed Internet connection
2. Use the Network and internet menu to configure the
TV.
Wireless router

Note: Please follow below steps to enter the Network and internet menu.
1. Press on the remote control to display the dashboard menu.
2. Select (Settings) and press OK to enter the settings menu.
3. Press Up/Down to select Network and internet, then press OK to enter the submenu and follow the on-screen
guidance to set up your network.

5
 Connections and Setup
Remote Control Functions
Most of your television's functions are available via the menus that appear on the screen. The remote control(s)
supplied with your set can be used to navigate through the menus and to configure all the general settings.
Notes:
1.Figures and illustrations in this operation manual are provided for reference only and may differ from actual product
appearance. 2.The remote control type may be changed without notice, please refer to the remote control attached
with your TV. 3.Certain function may not be available for some models.

To switch the sound off and back on.

Standby / quit standby.
Numeric buttons To enter channel numbers or a digit.
To select input source. Or to display the quick panel.
To display and edit the quick settings panel.
To select tasks or Teletext pages; to be used for
Colour buttons
HbbTV function.
To access User Center.
Press the Assistant button on your remote to talk
to the Google Assistant. (Available only in Google
TV mode and when the network connection works
normally.)
To display the dashboard menu.
/ / / Navigation direction buttons (Up/Down/Left/Right).
OK To confirm an entry or selection.
To return to the previous menu or quit an app.
To access the Google TV homepage.
To access Electronic Program Guide. (only available
for digital channels.)
VOL / To control the volume.
LIST To access DTV channel list.
To display programme information, if available.
CH / To change channels.
To access Netflix.
To access Stan.
To access Prime video.
To access Disney.
To access YouTube.
To access TCL Channel.

Notes:
- The App buttons may differ depending on the model. The App
button is used for accessing the corresponding App.
- The Google Assistant is not available in certain languages and
countries.
Google and Google TV are
trademarks of Google LLC.

- How to Use the Remote Control

a. Before using the Google Assistant button, you must finish pairing the remote with the TV first.
b. This Google Assistant function is only available for content search from certain apps.
c. Set languages in the (Settings) > System > Language to your local language or official language to enhance
voice search successfully.

6
 Connections and Setup

- Installing Batteries
1. Push to open the back cover as illustrated.
2. Insert two AAA batteries according to the polarities marked on the battery case.
3. Replace the back cover as illustrated.

CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type.

Precautions on using batteries

- Only use the battery types specified.
- Make sure you use the correct polarity.
- Do not mix new and used batteries.
- Do not use rechargeable batteries.
- Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, may result in an
explosion.
- Leaving a battery in an extremely high temperature surrounding environment, such as sunshine, fire, or hot
surface may result in an explosion or the leakage of flammable liquid or gas.
- A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or
gas.
- Remove the batteries from the remote control if you are not using it for a long period of time.
- Attention should be drawn to the environmental aspects of battery disposal.

7
 Connections and Setup

TV Buttons
- Power button
If the batteries in your remote control are run down, you can use the button on your TV set.
The model has only one button. It may work just as Standby/Quit standby button, or as a multi-function
controller.
You can turn on the TV by pressing the button on the TV set.
While the TV is on, press the button to display the multi-function menu. For more information about how to use
the multi-function menu, please refer to the figure below.

Standby CH+ CH- Volume+ Volume- Source OK

Tips: Click to select options, press and hold to confirm.

• Press to move the highlight to the next function selection

• Press and hold the button for more than 2 seconds to confirm your selection.

Note:

You can follow the on-screen guide to operate. Figures and illustrations are provided for reference only and may
vary depending on the model.

- MIC switch
The MIC button is located next to the power button. If you want to use the feature of hands-free TV voice control,
turn on this switch.

8
 Connections and Setup
Switching On
1. Connect the power cable FIRST to the television, THEN to a mains
socket. (Note: For some models, the power lead may be fixed to the
television.)
WARNING:Your TV set should only be connected to an AC supply.
The TV’s standby light should be turned on. It must not be connected
to a DC supply. If the plug is detached from the cable, do not, under
any circumstances, connect it to a mains socket, as there is a risk of
electric shock.

2. Connect an outside aerial to the ANTENNA IN socket at the back of

the TV set.
The aerial socket (75 OHM - VHF / UHF / cable) can be used for
connecting an external aerial or other equipment fitted.

3. When powered on, the TV will be turned on directly or be in standby

mode.
Note: The figures are for representation only, If the power indicator lights up, the TV set is in standby mode. Press
the location of power socket of the television the button on the remote control or on the TV set to turn on the TV.
might differ depending on the model.

Initial Setup

The first time you switch the set on, the Welcome wizard appears, which guides you through the initial setup process.
Follow the on-screen instructions to finish the initial setup process such as selecting the language, pairing your
remote, connecting to the network, and more. During each step, either make a choice or skip the step. If you skip a
step, you can perform the setup later from the Settings menu.
Notes:
- It’s recommended to select Set up Google TV and finish its setup to enjoy more features during the initial setup process.
If you have finished basic TV’s setup, you can reaccess Google TV by pressing on the remote control, selecting
(Settings) > Set up Google TV and pressing OK to confirm.
- When you pair your remote, keep the remote control and TV within 1 meter, and follow the on-screen guide for
pairing. After finishing pairing the remote, you can use the Google Assistant button. If you skip remote pairing, you
will be prompted to pair the remote with the TV again when you use the Google Assistant button for the first time.

Switching Off
• To put the TV set into standby mode, press the button on the remote control. The TV set remains powered up,
but with low energy consumption.
• To switch off the TV set, unplug the mains socket from the mains outlet.
Note: In order to save energy and protect environment, certain models are designed with a relay switch. It is a normal
phenomenon if you hear the sound of the relay when you turn on or off the TV set.

9
Chapter 3 Basic TV Operations
Adjusting Volume Using Settings Menu
Volume control: press the VOL / buttons on the Allows you to not only adjust settings, such as picture,
remote control or the corresponding buttons on the TV Network and internet, Accounts and Sign-In and Apps,
set to increase or decrease the volume. etc., but also set preferences.
Sound mute: press the button to temporarily mute 1. Press on the remote control to display the
the sound. Press this button again or the VOL button dashboard menu.
to restore the sound. 2. Select (Settings) and press OK to enter the
settings menu.
Installing Channels 3. Press / to select the desired item and press
OK to enter the corresponding submenu.
This section describes how to search and store
4. In submenus, press / to select menu options,
channels automatically. This may be done in either of
then press OK to enter the option list or the
the cases below:
corresponding submenu, or press OK to toggle on or
- you are prompted that there are no channels in TV off, or press / to adjust the setting.
mode; 5. Press to return to the previous menu.
- you want to update your channels.

1. Press on the remote control and select

(Settings) > Channels and Inputs > Channels >
Channel Scan. Press OK / to enter.
2. The TV installs and arranges channels according
to your country or region. Press / to select
Country / Region, and press OK to enter. Enter
the password you have set in the (Settings) >
System > Parental Controls menu. Press /
to select your country or region and press OK to
confirm.
3. Press / to select Scan Automatically and
press OK to enter. Using Subtitles
4. Press / to select Channel Type and press /
You can enable subtitles for each TV channel. Subtitles
to select Digital, Analog or Digital & Analog.
are broadcast via Teletext or DVB-T digital broadcasts.
5. After configuration is completed, press to select With digital broadcasts, you have the additional option
Search and press OK to start scanning channels. of selecting a preferred subtitle language.
6. The channel search may take a few minutes. After
Notes:
the automatic search, channels are arranged in a
preset order. If you wish to hide or move channels, - Subtitle can also be accessed by pressing the Info
press on the remote control, select (Settings) > button . This will display the program information,
Channels and Inputs > Channels > Edit Channels and from here you can toggle subtitles off and on.
and press OK to enter. - Some options are available only when Subtitle is set
Note: If the channel search retrieved only the analogue to on.
channels it could be caused by poor broadcasting and Turning On/Off Subtitles
therefore is not covered by manufacturer warranty.
Manufacturers cannot be held responsible for lack of or 1. Press on the remote control, select (Settings)
poor broadcasting in some areas. > Channels and Inputs > Channels > Subtitle and
press OK / to enter.
Accessing Channels 2. Select the Subtitle option and press OK to toggle
between on and off.
Using the / buttons: press the / buttons
3. Press to return to the previous menu.
on the remote control to scroll through the channels.
Using the OK button: press the OK button to display Enabling Subtitle Languages on Digital TV Channels
the freeview bar and press / / / and OK to 1. Press on the remote control, select (Settings)
enter.
> Channels and Inputs > Channels > Subtitle >
Using the CH / buttons: press the CH /
Digital Subtitle Language 1st and press OK / to
buttons on the remote control to scroll through the
channels. enter.
Using the LIST button: press LIST to display the 2. Press / to select a subtitle language as your
virtual remote control keyboard, then you can select the preferred language and press OK to confirm.
desired button to operate accordingly

10
 Basic TV Operations
3. Press / to select Digital Subtitle Language HbbTV
2nd and press OK / to enter.
HbbTV (Hybrid broadcast broadband TV) is a service
4. Press / to select a secondary subtitle
offered by certain broadcasters and available only on
language and press OK to confirm. some digital TV channels. HbbTV delivers interactive
5. Press to return to the previous menu. television over broadband Internet. These interactive
Selecting a Subtitle Type on Digital TV Channels features are added to and enrich the normal digital
programs, and include services such as digital teletext,
1. Press on the remote control, select (Settings) electronic program guide, games, voting, specific
> Channels and Inputs > Channels > Subtitle > information related to the current program, interactive
Subtitle Type and press OK / to enter. advertising, information magazines, catch-up TV, etc.
2. Press / to select a subtitle type and press To use HbbTV, please ensure your TV is connected to
OK to confirm. You can select Hearing Impaired Internet and HbbTV is switched on.
to display the hearing impaired subtitles with your
selected language. Notes:
- HbbTV services are broadcast- or country-
3. Press to return to the previous menu.
dependent and may be unavailable in your area.
- You cannot download files to your TV with HbbTV
Using EPG (Electronic Program Guide)
function.
EPG is an on-screen guide that displays scheduled - Application provider or broadcasting related
digital TV programmes. You can navigate, select and conditions may cause an HbbTV application to be
view programs. unavailable momentarily.
- To access HbbTV applications, you must connect
1. Press on the remote control, select (Settings)
your TV to the Internet via a broadband link. HbbTV
> Channels and Inputs > Channels > EPG and applications may not work correctly in case of
press OK to enter, or press directly (if available)
network related issues.
on the remote control, the Program Guide menu will
appear, which allows you to get information about HbbTV Access
the current or next program playing on each channel.
Navigate through the different programs using the 1. Press on the remote control, select (Settings) >
/ / / buttons on the remote control. System > HbbTV Settings > HbbTV and press OK
to enter.
2. Use the related buttons shown at the left of the
screen to view EPG. 2. Press OK to activate it.
3. When you tune to a digital TV channel that offers
- Filter: Program guide filter for digital TV programs. HbbTV, this will be signaled to you by an on-screen
• Navigate through the different types using the / indication (generally a red button, but other colour
buttons on the remote control. buttons may also be used). Press the indicated
• Select one or more types, which you want to colour button to open the interactive pages.
highlight from the type list, press OK to select or 4. Use / / / and the colour buttons to navigate
deselect. A checkmark will appear to the left of through the HbbTV pages and press OK to confirm.
the type when selected.
HbbTV Deactivation
- Reminders: Press the OK button to enter, then
select Schedule Reminder or Schedule Record- To avoid disturbances that may be caused by HbbTV
ing (if available) to set Channel, Date, Reminder broadcasting tests, you can turn off the HbbTV function:
Time and so on. 1. Press on the remote control, select (Settings) >
3. Press to return to the previous menu. System > HbbTV Settings > HbbTV and press OK
to enter.
Freeview 2. Press OK to deactivate it.

Never miss a thing with freeview!

Find out what’s on now, next or over the next 7 days
with the easy to use TV guide.
Looking for your favourite show? Use Search for quick
access to all your favourite on demand from ABC iview,
SBS On Demand, 7+, 9Now and 10 Play.
All in one place, all for free.

11
Chapter 4 Using More of Your TV
Accessing Google TV Homepage
Allows you to enjoy the entertainment you love with
a little help from Google. Google TV brings together
movies, shows and more from across your apps and
subscriptions and organizes them just for you.
Note: If you intend to use (online) video communication
applications, an appropriate webcam will be needed.
Webcams need to be purchased seperately. For details,
please consult TCL Customer Service or your place of
purchase.

1. Press on the remote control to enter TCL

Channel, or access through the TCL Channel icon
on homepage.
2. Press to return to the previous menu.
Note: UI layout of TCL Channel will vary according
to models or countries.

Watching Connected Devices

Press on the remote control to display the source list.
WARNING: Press / to select TV or other input sources and press
OK to confirm.
• Configure the network settings before using Google
You can also press on the remote control to display
TV applications.
the dashboard menu, press / / / to move the
• Slow responses and/or interruptions may occur,
cursor to the (Inputs) area on the right top of the
depending on your network conditions.
screen, and press OK to enter. Then press / and OK
• If you experience a problem using an application,
to select the input source.
please contact the content provider.
• According to circumstances of the content provider, an Note: Input sources like HDMI1 may not appear on
application’s updates or the application itself may be the source list, you can press button and
discontinued. press button till the end of the source list,
select Edit and press OK to turn the inputs
• Depending on your country’s regulations, some
sources to ON, OFF or AUTO.
applications may have limited service or not be
supported.
External devices control (CEC)
• Changes in application content may be made without
prior notice by the service provider. Use this function to search for CEC devices connected
1. Press on the remote control to display the Google to the HDMI sockets in your TV and enable auto power
TV homepage. on and auto standby between the TV and CEC devices.
Also, enable CEC to connect a soundbar using ARC/
2. Press / / / and OK to enter the desired
eARC.
apps, functions or settings.
3. Press to return to the homepage. Enabling or Disabling CEC
4. To exit the homepage, press on the remote 1. Press on the remote control, select (Settings) >
control to display, then press / and OK to select Channels and Inputs > Inputs > External devices
your desired input source. control (CEC) and press OK / to enter.
Note: Since the connection with Internet takes time, it’s 2. Select the HDMI control option, and press OK to
recommended that you wait a few minutes to use the toggle between on or off.
Google TV feature after activation of TV from standby. 3. Press to return to the previous menu.
Using Power on the TV in sync
Accessing TCL Channel
Enables the TV to automatically power on when you
Allows you to enjoy more VOD(Video on Demand) power on a CEC device (e.g. DVD) with the device’s
contents or featured applications.
remote. Press OK to turn it on to enable this function.

Using Device standby in sync

Enables all CEC devices to automatically go to the

12
 Using More of Your TV
standby mode when you turn off the TV with the TV uses 2.4GHz frequency thus close proximity to Wi-
remote. Press OK to turn it on to enable this function. Fi access points, routers or microwave ovens might
Note: The CEC functions depend on the devices interfere with Bluetooth audio streaming. If you face
connected and it is possible that some devices may not interruptions in audio reception, you should restart
interoperate correctly when connected to this TV. The your Bluetooth device to find frequency with less
user manual or the manufacturer of the problematic interferences and if you continue to face issues you
devices should be consulted for further information. should move closer to TV or increase space between
TV and source of interferences.
The Bluetooth® word mark and logos are registered
Password in Parental Controls
trademarks owned by Bluetooth SIG, Inc. and any use
- Set the password in the (Settings) > System > of such marks by TTE Corporation is under license.
Parental Controls menu. Other trademarks and trade names are those of their
- The super password is 0423. If you forget your code, respective owners.
enter the super password to override any existing
codes. Blue Light Filter
It reduces the amount of blue light emitted by the
Using Quick start Function screen, which can reduce the visual fatigue associated
It enables you to turn on your TV faster from standby with screen viewing.
mode than turning this function off, but it will also 1. Press on the remote control to display the
increase standby power consumption. dashboard, select Picture > Advanced Settings >
Color and press OK / to enter.
2. Select the Blue Light Filter option, and press OK to
toggle between on or off.
Notes:
- After watching TV for half an hour, please move
away from the TV and rest your eyes.
- When resting, please look far away to adjust the
ciliary muscles of the eye to avoid eye strain.
- Please form a good habit of doing eye exercises
to protect eyesight and prevent myopia.

1. Press on the remote control, select (Settings) Reset Shop

> System > Power and Energy > Quick start and Allows you to reset the TV to factory default settings.
press OK / to enter.
1. Press on the remote control, select (Settings) >
2. Select the Quick start option and press OK to
toggle between on and off. System > About > Reset > Factory reset and press
OK to enter.
3. Press to return to the previous menu. 2. Select the Factory reset option and press OK to
enter. Then select Erase everything and press OK
Bluetooth Function
to confirm.
(* not available for some models) 3. Enter the password you have set or the PIN
Bluetooth® is a wireless technology standard for according to the on-screen prompt.
4. Select OK and press OK to confirm.
exchanging data over short distance between Bluetooth
5. The Initial setup wizard appears. Follow the
devices. You can connect Bluetooth audio device,
instructions in the section Initial setup.
mouse or keyboard via the TV.
1. Press on the remote control, select (Settings) Multi Visual
> Remotes and Accessories and press OK to Allows you to enjoy different programs with your family on
enter. one TV at the same time.
2. Select Pair accessory and press OK to enter. The multi visual function is enabled by default. To use
The TV will search nearby Bluetooth devices the function, make sure your phone is Android OS and
automatically.
the WiFi on the phone is turned on. Then follow the steps
3. Select an available device, press OK and follow the below to operate.
guides on the screen to connect it.
Note: Bluetooth technology (if available in your TV)

13
 Using More of Your TV
1. Press on the remote control, select (Settings) > 1. Press on the remote control, select (Settings) >
Network and internet > Wi-Fi, and press OK to turn System > AirPlay and HomeKit Settings > Apple
it on. AirPlay and HomeKit and press OK to enter, or
2. To enter the feature, press on the remote press (if available) on the remote control, then
control,select Multi Visual, then select your desired select AirPlay > AirPlay and HomeKit Settings and
display mode and press OK to connect. press OK to enter.
3. Activate the cast screen function on your phone and
2. Press / to select the desired item and press
choose the TV’s name you want to connect in the
OK to enter the corresponding submenu.
searching list.
4. For the first time, depending on different types of 3. Press to return to the previous menu.
phones, there are two situations: 1) an invitation 4. For the first time, activate the screen mirroring
prompt appears, select "Accept" and press OK to function on your iPhone, iPad, or Mac and choose
connect. 2) enter a correct PIN code to connect as the TV’s name you want to connect in the searching
per the PIN message on the phone. list.
5. To exit the multi visual function, press to display a 5. If an AirPlay passcode appears on your TV screen,
dialog box, then select OK and press OK to confirm. enter the passcode on your iOS or iPadOS device.
6. To stop mirroring your iOS or iPadOS device, open
Notes: Control Center, tap screen mirroring, then tap stop
- This feature is not available in any of the cases mirroring.
below: Notes:
a) when TV is in HbbTV, Netfilx or Media Player. - If your WiFi is turned off, press on the remote
b) if the video from phone/DTV is scrambled. control, select (Settings) > Network and internet
c) when the capacity of required video decoding > Wi-Fi, and press OK to turn it on.
exceeds 4K 60Hz. - To disable the feature, select (Settings) > System
- When in full screen mode, due to the compatibility > AirPlay and HomeKit Settings > Apple AirPlay
of the third party’s Apps, there might occur failure to and HomeKit > AirPlay and press OK to turn it off.
return to the dual views. - Apple, AirPlay, HomeKit and Siri are trademarks
- Multiple phones can be used. When in dual view of Apple Inc., registered in the U.S. and other
mode, use / to move the focus to TV view and countries and regions.
then cast another phone to the TV. - To use AirPlay and HomeKit with this Smart TV
- To check all available history list, select (Settings) Pro, the latest version of iOS, iPadOS, or macOS
> System > Multi Visual Settings > Connection is recommended.
List and press OK to enter.

Works with Alexa

To use the Works with Alexa function, you will need a
device like an Amazon Echo or Amazon Echo Dot (Sold
Separately). Set up your Amazon device. Then, on your
TV go to the Homepage Menu, select Your apps, and
add “works with alexa”. Then follow the on screen
prompts. Please note that within the Alexa app on your
phone, you will need to enable the TCL Assistant Skill,
through the Alexa Skills Menu.

Apple AirPlay and HomeKit

Wirelessly share content with your TV using AirPlay and
control your TV using the Home app on your iPhone,
iPad, or Mac. You can set up AirPlay and HomeKit at any
time in Settings menu.
The function is enabled by default. To use the function,
make sure your iPhone, iPad, or Mac is iOS or iPadOS
device and the WiFi on the iOS or iPadOS device is
turned on. Then follow the steps below to operate.

14
Chapter 5 Google TV
Using the Hands-free TV Voice Control 4. Network Standby is set to on in the Network and
internet menu. In Google TV mode, press on the
(* not available for some models)
remote control, select (Settings) > Network and
Note: This feature is only available in Google TV mode. internet > Network Standby, and press OK to turn it
Before using the hands-free TV voice control, connect the on.
TV to the network and make sure it can access the Goo- When the TV is in networked standby mode, you can
gle website first. Then follow the steps below to access. use the app to wake up the TV remotely.
1. Turn the built-in MIC switch (next to the power Notes:
button) to on before using this function. - This feature is disabled if you press and hold the
2. In Google TV mode, press the Google Assistant button on the remote control and confirm to shut the
button on your remote. TV down.
3. Select “Yes, I'm in”. - Before using the feature of network wake up, make
4. Say “Hey Google” to activate it. sure Quick start is set to on.
Notes:
- The availability of hands-free TV voice control
depends on your region/country/language and your
model. For details, please refer to your local dealer.
- A quiet surrounding is required for better function
when using it. The recommended using distance is
within 2 meters in front of TV set.
- Turn the built-in MIC switch to off if you are not going
to use it.
- Standby power consumption will increase because
the built-in MIC is always listening when the Google
Assistant or voice control with the built-in MIC is
enabled.

Accessing Google Play

Google Play is your entertainment unbound. It brings
together all of the entertainment you love and helps
you explore it in new ways, anytime, anywhere. We’ve
brought the magic of Google to music, movies, TV,
books, magazines, apps and games, so you get more
from your content every day.
1. Press on the remote control to display the Google
TV homepage.
2. Press / / to select the Search, and
press OK to enter, say “Google play store” to search
it. Then follow the on-screen instructions to enter the
desired apps.
3. Press to return to the previous menu.

Network Wake Up
Note: This feature is only available in Google TV mode.
This function allows you to turn on your TV from standby
mode via a network. To use this function, please make
sure:
1. Your TV is connected to an effective wireless home
network.
2. The desired controller, such as a smartphone, is
connected to the same network as your TV.
3. An app which supports network waking up function,
such as YouTube, has been installed into the
controller.

15
Chapter 6 Other Functions
Using Teletext Press on the remote control, select (Settings) >
Channels and Inputs > Channels > Live TV Pause,
Selecting Decoding Page Language then press OK to turn it on. Then exit to TV mode, press
1. Press on the remote control, select (Settings) to display Quick Settings panel, use / to select
> Channels and Inputs > Channels > Teletext > Live TV Pause, and press OK to enter.
Decoding Page Language and press OK / to 1. Follow the directions on the screen to do the disk
enter. setup if you use Live TV Pause for the first time.
2. Press / to select a proper type of language in 2. After the disk setup is done, Live TV Pause will
which Teletext will display and press OK to confirm. start, and the Live TV Pause menu displays on the
3. Press to return to the previous menu. screen.

Digital Teletext Language 3. When the Live TV Pause menu disappears and
only the timing of the Live TV Pause remains on
On digital TV channels, depending on the broadcaster, the screen, you can press OK to call out the Live
you may be able to enjoy a service with multiple initial TV Pause menu and operate according to the on-
Teletext pages in different languages. This function screen prompt.
allows you to select an available language as primary 4. Select on the screen to stop stop the Live TV
language, which relates to different initial Teletext pages. Pause and exit.
1. Press on the remote control, select (Settings) Notes:
> Channels and Inputs >Channels > Teletext >
- This feature is available only for digital channels.
Digital Teletext Language and press OK / to
enter. - Before you plug the USB drive to TV, make sure
you have backed up the data on the drive to avoid
2. Press / to select a language and press OK to
unforeseen malfunction and data loss.
confirm.
- We recommend that you use a USB drive with at
3. Press to return to the previous menu.
least 1GB free space and a disk speed faster than
Variable Refresh Rate 5.0MB/sec.
- The bigger the USB drive free space for Live TV
Variable Refresh Rate is a feature that will allow smooth Pause, the bigger the recording length.
gaming and eliminate screen tearing. The refresh rate
can dynamically change to up to 144Hz. (Note: To use PVR (Personal Video Recorder)
this function, Game Master needs to be set to Auto or
On.) (* Available according to the software version)
This feature is only available under source of HDMI1, Allows you to record your favourite TV programs. Before
HDMI2, HDMI3 or HDMI4 (the number of HDMI socket you use the function, connect a USB drive to the TV
on the TV will vary according to TV model). first.

Notes: Note: The feature is available only in selected products

and, due to specific TV network limitations and country
- 4K@144Hz is only available on HDMI 1. PC technical requirements, might not be available in
Graphics card must be able to output 144Hz, please product or place of installation. Feature might also be
check your graphics card specifications. blocked by TV network due to copyright protection (HD
- 4K@120Hz is only available on HDMI 1 or HDMI 2. content, recording protection).
- You need to make sure your Games Console or PC 1. Press on the remote control, select (Settings)
support Variable Refresh Rate, and you may need > Channels and Inputs > Channels > PVR.
to check your games console settings to activate
the function. 2. Press OK / to enter and select Record. It starts to
record automatically.
- The game/content also will need to support Variable
Refresh Rate, and you may also need to check the 3. Press blue button on the screen to access Settings
settings within the game. and use / / / to adjust the recording
duration.
Live TV Pause 4. Select on the screen to stop recording manually,
the recorded file will be saved. In normal operation,
(* Available according to the software version) the recording will stop automatically when the
Allows you to pause, fast forward and rewind live TV, recording duration expires.
so you don’t have to miss any part of your favourite 5. In recording, the PVR mini panel will also show on
programs. Before you use the function, connect a the screen to indicate the recording progress.
USB drive to the TV first. For the first time, you should
complete the disk setup for the USB drive. 6. To watch the recorded program, exit PVR mode first.
Press on the remote control, select (Settings)

16
 Other Functions
> Channels and Inputs > Channels > PVR > PVR
List, then select the related record file. Press OK
to play. (It is the same if you record a digital radio
program.)
Notes:
- This feature is available only for digital non encrypted
channels.
- Before you connect the USB drive to the TV, make
sure you have backed up the data in the drive
to avoid the loss of your important data due to
unforeseen malfunction.
- The bigger the USB drive free memory for the PVR
function, the bigger the recording length.
- If you want to change channel or signal source
during recording, store the recording data before
changing the channel or source.
- The TV cannot play files normally if the parameters
of the file exceed the limitations of the system, the
file format is not supported, the file is damaged, or
the file cannot be decoded.
- Do not disconnect the USB drive when the system
is reading a file or transmitting data, otherwise the
system or the drive may be damaged.

MagiConnect
MagiConnect, formerly named T-Cast, lets you enjoy
plenty of videos, rich of applications, and share great
contents on large screen. It also allows you to turn a
smart device into a sophisticated remote control, provid-
ing more features than your normal TV remote control.
You can then control your TV through your smart
device.
Follow the on-screen instructions to scan the QR code
on the TV screen and download MagiConnect.
Note: Make sure the smart device and your TV are
in the same home LAN (local area network) or
network segment to use TV remote function.

17
Chapter 7 Other Information
Problems & Solutions
Note: Problems & solutions 1 to 2 are for the TV models which have network functions, so users of non-connected
TV models can disregard them.

1. Fail to link to the network. formats, which are not compatible with your TV.
- Check if your TV is connected with the network;
- Reboot your TV; 6. Video stops playing midway.
- Consult your Internet service provider, to confirm - Mistakes may occur when videos are copied or
if access of your router is supported. Refer to the compressed, so they may automatically stop playing
operation manual of your router, and activate its during playback.
DHCP function after linking the network to your TV.
- Make sure your TV is connected to a router, and 7. What should I pay attention to, when I do
make sure your router is powered on. Check that software updating?
your router/modem has an Internet connection, and - No power cuts when software updating;
that your Ethernet cables/wireless connection is OK. - Avoid any operations with your remote control when
Test your connection with a computer to make sure it software updating;
is OK. Should the problem persist, contact customer - Depending on your Internet connection speed, the
service. software updating process may take some time.
- Check if TV system time is correct or not. Sometimes
TV system time is synchronized to the wrong time 8. There are no distinct changes of TV interface
from abnormal broadcast signal. In this case, please after software updating.
set system time manually.
- Under certain conditions, software updating may not
only update or add new functions but also improve
2. The video could not be played smoothly. the performance of the TV set, without distinct
- Videos from your USB flash drive --- It may be changes of interface. Also, there may be no changes
caused by abnormal data transmission, or its code to the user interface at all.
rate is far beyond the supported formats of this TV
set. 9. What should I do when software updating
- Videos downloaded from Internet, or online videos. process stops due to a sudden power-off?
a. It may be caused by the lower bandwidth of your - If you do software updating by USB, do not pluck
network. A high network speed is required to the USB drive from your TV, and restart your TV
handle online videos. to continue software updating; If you do software
b. Peak Internet usage times may affect the updating by Network, also restart your TV and check
bandwidth. if it is functioning correctly.
c. Check if any other computers on the same
network are also operating, as they may be using 10. With a USB device being inserted into the TV in
up bandwidth. Especially if they are downloading advance, I am prompted that no USB devices are
or playing online videos. detected after I access Media, why?
d. The video may not be smooth itself, it is not the - There may be something wrong with your portable
problem of your TV or network.
hard drive(s), damaged or with low voltage. It's
recommended to provide an additional power supply
3. When two portable hard drives are connected
to the hard drive(s).
with the TV at the same time, they will not be
recognized sometimes.
11. External device cannot be recognized.
- All portable hard drives consume a lot of power,
which may result in power supply problems. We - Some external devices (e.g. webcam, smart phone,
recommend inserting only one hard drive, or a low tablet, game handle, and external wireless adapter)
power consumption portable hard drive. may not be compatible with the TV and cannot be
supported for certain functions (wireless display,
gesture control, face recognition, if any). Please try a
4. The video from a portable hard drive (USB) is
playing with no sound. similar device. If it does not work, contact your local
dealer.
- The audio format of the video in your portable hard
drive is not supported by the TV player.
12. Voice search does not work.
5. Some videos fail to play. - Check if your remote control has been successfully
- The formats of the videos may not be supported paired with your TV.
by the TV, especially videos shot by certain kinds - Check if the language setting is correct.
of cameras, generally with their private protocol of - Check if Google server is available and stable.

18
 Other Information
Troubleshooting
Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.
No picture, no sound the reception.
1. Check if the fuse or circuit breaker is working.
1. Adjust the position and orientation of the indoor/
2. Plug another electrical device into the outlet to make
outdoor antenna.
sure it is working or turned on.
2. Check the connection of antenna.
3. Power plug is in a bad contact with the outlet.
3. Fine tune the channel.
4. Check the signal source.
4. Try another channel. Broadcasting failure may
happen.
No colour
1. Change the colour system.
Ignition
2. Adjust the saturation.
Black spots or horizontal streaks appear, or the picture
3. Try another channel. Black-white program may be
flutters or drifts. This is usually caused by interference
received.
from car ignition system, neon lamps, electric drills, or
other electrical appliance.
Remote control does not work
1. Change the batteries.
Ghost
2. Batteries are not installed correctly.
Ghosts are caused by the television signal following two
3. Main power is not connected.
paths. One is the direct path, the other is reflected from
tall buildings, hills, or other objects. Changing the
No picture, normal sound
direction or position of the antenna may improve the
1. Adjust the brightness and contrast.
reception.
2. Broadcasting failure may happen.
Radio frequency interference
Normal picture, no sound
This interference produces moving ripples or diagonal
1. Press the VOL button to increase volume.
streaks, and in some case, loss of contrast in the picture.
2. Volume is set to mute, press the VOL button to Find out and remove the radio interference source.
restore sound.
3. Change the sound system.
4. Broadcasting failure may happen. *To bring you better visual experience, please remove
all labels, if any, from TV front panel and screen before
Unorderly ripples on the picture use.
It is usually caused by local interference, such as cars,
daylight lamps and hair driers. Adjust the antenna to
minimize the interference. *Figures and illustrations in this User Manual are
provided for reference only and may differ from actual
Snowy dots and interference product appearance. Product design and specifications
If the antenna is located in the fringe area of a television may be changed without notice.
signal where the signal is weak, the picture may be
marred by dots. When the signal is extremely weak, it
may be necessary to install a special antenna to improve

19
 Other Information

Legal Statement
[Legal Statement] of TCL - manufacturer of this TV set Third party services may be changed, suspended,
removed, terminated or interrupted, or access may be
The use of products featuring the SmartTV – Services disabled at any time, without notice, and TCL makes no
may be limited as to available content, certain features, representation or warranty that any content or service
applications, and services may not be available on will remain available for any period of time. Content
all devices or in all territories. Some services, such and services are transmitted by third parties by means
as subscription-based applications, may also require of networks and transmission facilities over which TCL
additional peripheral devices or membership fees to be has no control. Without limiting the generality of this
accessed. Please visit our website for more information disclaimer, TCL expressly disclaims any responsibility or
on specific device information and content availability. liability for any change, interruption, disabling, removal
The services and availability of content through SmartTV of or suspension of any content or service made
are subject to change from time to time without prior available through this device. TCL may impose limits
notice. on the use of or access to certain services or content,
All content and services accessible through this device in any case and without notice or liability. TCL is neither
belong to third parties and are protected by copyright, responsible nor liable for customer service related to
patent, trademark and/or other intellectual property the content and services. Any question or request for
laws. Such content and services are provided by such service relating to the content or services should be
third party solely for your personal non-commercial use. made directly to the respective content and service
You may not use any content or services in a manner providers.
that has not been authorized by the content owner or Nothing in this statement excludes any rights you may
service provider. Without limiting the foregoing, unless have as a consumer under Australian Consumer Law.
expressly authorized by the applicable content owner or
service provider, you may not modify, copy, republish,
upload, post, transmit, translate, sell, create derivative
works, exploit, or distribute in any manner or medium
any content or services displayed through this device.

Subject to applicable legislation that cannot be

excluded, you expressly acknowledge and agree that
use of the device is at your sole risk and that the entire
risk as to satisfactory quality, performance and accuracy
is with you. Any third-party content and services are not
provided “by us and we do not provide any warranties
in relation to such content or services. TCL expressly
disclaims all warranties and conditions with respect to
the content and services, either express or, implied,
including but not limited to, warranties of merchantability,
of satisfactory quality, fitness for a particular purpose, of
accuracy, of quiet enjoyment, and non-infringement of
third-party rights. TCL does not guarantee the accuracy,
validity, timeliness, legality, or completeness of any
content or service made available through this device
and does not warrant that the content or services will
meet your requirements, or that operation of the device
or services will be uninterrupted or error-free. Subject
to applicable legislation, under no circumstances shall
TCL be liable, whether in contract or tort, for any direct,
indirect, incidental, special or consequential damages,
attorney fees, expenses, or any other damages arising
out of, or in connection with, any information contained
in, or as a result of the use of the device, or any content
or service accessed by you or any third party, even if
advised of the possibility of such damages.

20
 The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade
dress and the HDMI Logos are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc.

The Bluetooth® word mark and logos are registered trademarks owned
by Bluetooth SIG, Inc. and any use of such marks by TTE Corporation
is under license. Other trademarks and trade names are those of their
respective owners.

Freeview uses HbbTV technology which combines broadcast and

broadband. Internet connection is required. Data usage charges and
conditions apply.

Dolby, Dolby Vision, Dolby Vision IQ, Dolby Atmos, Dolby Audio and
the double-D symbol are trademarks of Dolby Laboratories Licensing
Corporation. Manufactured under license from Dolby Laboratories.
Confidential unpublished works. Copyright © 1992–2022 Dolby
Laboratories. All rights reserved.

For DTS patents, see http://patents.dts.com. Manufactured under license

from DTS, Inc. or DTS Licensing Limited. DTS, DTS-HD Master Audio,
DTS-HD, Virtual:X, and the DTS-HD logo are registered trademarks or
trademarks of DTS, Inc. in the United States and other countries. © 2021
DTS, Inc. ALL RIGHTS RESERVED.
(* Available for some models)

For DTS patents, see http://patents.dts.com. Manufactured under license

from DTS, Inc. or DTS Licensing Limited. DTS, DTS-HD Master Audio,
DTS-HD, Virtual:X, and the DTS-HD logo are registered trademarks or
trademarks of DTS, Inc. in the United States and other countries. © 2021
DTS, Inc. ALL RIGHTS RESERVED.
(* Available for some models)

Manufactured under license from IMAX Corporation. IMAX® is a registered

trademark of IMAX Corporation in the United States and/or other countries.
For DTS patents, see http://patents.dts.com. Manufactured under license
from DTS Licensing Limited. DTS and the DTS logo are registered
trademarks or trademarks of DTS, Inc. in the United States and other
countries. © 2020 DTS, Inc. ALL RIGHTS RESERVED.
(* Available for some models)

* Your product will include one or more listed DTS technologies. Please refer to the rating label to determine which
technology is applicable to your product.

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ABN 83 111 032 896
Telephone: 1300 738 149
[email protected]
www.tcl.com/au
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