Document( Management Chapter 1)
Document( Management Chapter 1)
Characteristics of Management:
• Goal-oriented: Focuses on achieving objectives.
• Process-driven: Involves planning, organizing, directing, and controlling
• Resource-efficient: Uses resources wisely.
• Teamwork-based: Requires group effort.
• Action-oriented: Focuses on completing tasks.
Mary Parker Follet defines management as “the art of getting things done
through people.”
Functions of Management
1.Decision Making – Choosing the best option.
2. Planning – Setting goals and strategies.
3. Organizing – Assigning tasks and responsibilities.
4. Staffing – Hiring the right people.
5. Directing – Giving instructions and orders.
6. Motivating – Encouraging employees to work efficiently.
7. Leading – Influencing and guiding employees.
8. Coordinating – Ensuring smooth teamwork.
9. Controlling – Checking performance and correcting mistakes.
Who is a Manager?
Types of Managers
1. Top Managers – Make big decisions (CEO, Director, Chairman).
2. Middle Managers – Manage teams and convey messages
(Project Manager, Regional Manager).
3. First-Line Managers – Supervise employees directly
(Supervisor, Branch Manager).
Skills of a Manager
1. Technical Skills – Job-specific knowledge.
2. Human Skills – Working well with people.
3. Conceptual Skills – Understanding big-picture strategies.
This breakdown keeps things simple and clear. Let me know if you need
more adjustments!
Managerial Roles