April, 2024

September, 2022

1946-2024

Best Airline in Africa

for 6 years in a row
3
 ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 6 Years in a Row

OVER VIEW
Beginning humbly, Ethiopian Airlines (Ethiopian) has come along close to 78 years of successful journey. Of course,
Ethiopian is ageing beautifully. Ethiopian is now the leading Aviation Group in Africa. Over the decades, the airline
has established itself as the leader in all facets of the aviation business: technology, leadership, network expansion and
aviation mentoring.

Ethiopian started its operation with five C-47 aircraft operating its debut fight to Cairo via Asmara on April 8, 1946.
Ever since, it has been growing in leaps and bounds and continued to introduce cutting-edge aviation technology and
systems. As aviation technology leader, Ethiopian was a pioneer in ushering in new aviation technology into Africa
including the first jet airplane as well as the first B767, B777-200LR, B787 Dreamliner, and787-9 in the continent.
Ethiopian also led the way in operating Africa’s first Airbus A350 XWB. Currently, the airline has a fleet of more than
152 modern aircraft with an average fleet age of less than seven years; it has also more than 100 ultramodern aircraft on order.

Living its motto of Bringing Africa Together and Beyond, Ethiopian has created Africa-wide and transcontinental air
connectivity networks linking its main hub, Addis Ababa to the rest of the world. The airline serves 136 international
passenger and cargo destinations, including 63 African cities, with daily and multiple flights with a minimum layover
in Addis. As a veteran carrier serving a vast intra-African network, Ethiopian flies to more destinations in the continent
than any other airline.

In December 2011, Ethiopian took a giant leap forward in its successful journey by joining Star Alliance, the world’s
largest airline network. Over the years, the multi-award-winning airline has received countless coveted accolades and
recognitions for its excellence including Skytrax’s Four-Star Airline Certification, Best Airline in Africa title for several
years in a row, and Overall Excellence for Outstanding Crisis Leadership Award to mention but a few.
Building on its continuous success, Ethiopian has achieved an average growth rate of 25 percent in the past decade.
Having met its 15-year strategic plan, Vision 2025, ahead of time, Ethiopian has charted out a more ambitious
strategic roadmap called Vision 2035 to further bolster its continuous growth.

ETHIOPIAN BACKGROUND INFORMATION

Founded December 21, 1945

Starting date of operation April 08, 1946

Global Alliance Star Alliance Member since 2011

Ownership Government of Ethiopia (100%)

Bole International Airport, P.O. Box 1755

Addis Ababa, Ethiopia

Fax: (+ 251)11661 1474

Reservations Tel: (+251) 11 617 9900

Website http://www.ethiopianairlines.com

r.
 ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 6 Years in a Row

ETHIOPIAN IN FIGURES, 2012-2023

Parameters 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23

Aircraft 58 66 76 77 87 108 116 126 130 146 154

Destination 73 82 84 88 95 113 121 127 127 133 136

Passenger 5,224,717 5,918,364 6,353,059 7,595,057 8,761,101 10,631,866 12,140,297 9,660,129 5,779,033 8,680,301 13.88 Million
Number

Cargo 174,446 186,336 236,772 266,223 338,646 400,339 431,859 525,374 757,002 767,848 713,875
Tonnage

Revenue in 2,079,202 2,399,031 2,418,121 2,531,461 2,658,349 3,344,805 3,908,880 3,749,002 3,513,567 5,051,479 6.13 Billion
USD ‘000

Profit in USD 110,931,687 162,112,536 172,661,302 284,982,557 234,850,163 207,256,806 260,087,000 183,327,000 493,500,000 942, 459, 496

Employees 7,390 8,066 8,977 10,227 11,284 12,944 13,958 14,104 14,736 17,000 Over 17,000

Graduate 807
1,010 1,126 773 1,144 1,463 980 1,848 960 434 430
Trainees

ASK ‘000 25,728,092 30,169,529 32,398,720 39,910,011 45,163,539 53,067,290 60,090,196 49,410,867 35,309,115 42,861,011 64,498,706
ETHIOPIAN FACTSHEET Best Airline in Africa
for 6 Years in a Row

FLEET SUMMARY

Long Range Passenger

20- Airbus A350-900XWB
Services

19- Boeing B787-8

10- Boeing B787-9

4- Boeing B777-300ER

6- Boeing B777-200LR

20- Boeing B737-800

Medium Range Passenger
Services

20- Boeing B737 MAX

6- Boeing B737-700NG
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Regional and Domestic

32- Q400 Bombardier
Passenger Services

Cargo and Non- 10- Boeing B777-200LRF

Scheduled Services

4- Boeing B737-800F

Long Range Cargo

3- B767-300F

Total Operating fleet 154

Long Range Passenger

Services 4- Airbus A350-1000XWB

34- Boeing B737 MAX 8s

Medium Range Passenger
Services

Cargo and Non-

Scheduled Services
4 - B777-200LRF

Long Range Passenger

Services 11 - B787-9

Long Range Passenger

Services 8- B777-9x

Long Range Passenger

11- Airbus A350-900XWB
Services

Total Fleet on Order 72

ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

MORE
THAN 134 INTERNATIONAL
DESTINATIONS

Toronto
Chicago
New York
Wahington, D.C.
Atlanta

Sao Paulo

Buenos Aires
 ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Oslo Stockholm
Stockholm Moscow
Manchester
Dublin
Brussels
London Frankfurt
Paris Vienna
Geneva Zurich
Marseille Milan
Istanbul
Madrid Rome Beijing
Seoul
Athens Tokyo
Beirut
Tel Aviv Amman Chengdu
Cairo Kuwait City New Delhi
Bahrain Shanghai
Dammam Guangzhou
Dubai
Doha
Riyadh Muscat
Hong Kong
Jeddah
Khartoum Mumbai
Dakar Asmara Bangkok
Bamako Niamey Kano
Djibouti Bengaluru Chennai
Ouagadougou Abuja N'Djamena Manila
Hargeisa
Conakry Lomé
N'Djamena Lagos
Kuala Lumpur
Abidjan AccraCotonouEnuguDouala BanguiJuba Addis Ababa
Malabo yaoundé Mogadishu
Libreville Kisangani Entebbe Singapore
Goma Kigali Nairobi
Brazzaville Bujumbura
yaoundé
Pointe-Noire Kinshasa Kilimanjaro Mombasa Seychelles
Zanzibar
Luanda Lubumbashi Dares Salaam Jakarta
Moroni
Ndola Lilongwe Nosy-be
Lusaka Blantyre
Harare
Victoria Falls Beira Antananarivo
Bulawayo
Victoria Falls Windhoek Gaborone
Maputo
Johannesburg
Windhoek

Cape Town
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

MORE THAN 60 DESTINATIONS IN AFRICA

Cairo

Khartoum
Dakar Asmara
Bamako Niamey
Kano Djibouti
Ouagadougou N'Djamena
Hargeisa
Conakry Abuja
LoméCotonou
Abidjan AccraLagos EnuguDouala
Malabo yaoundé Juba Addis Ababa
Kisangani Entebbe Mogadishu
Libreville
Goma Kigali Nairobi
Brazzaville Bujumbura
Pointe-Noire Kinshasa Kilimanjaro Mombasa Seychelles
Zanzibar
Luanda Dares Salaam
Lubumbashi
Nosy-be
Ndola Lilongwe Moroni
Lusaka Blantyre
Victoria Falls Harare
Beira Antananarivo
Windhoek Gaborone
Maputo
Johannesburg

Cape Town
ETHIOPIAN FACTSHEET Best Airline in Africa
for 6 Years in a Row

22 DOMESTIC DESTINATIONS

HumeraShire Axum
Mekelle
Gondar

Lalibela Semera
Bahir Dar
Dessie

Asosa
Dire Dawa
Jijiga
Dembi Dollo Addis Ababa
Gambella
Jimma

Hawassa Robe
Kebri Dahar

Jinka Arba Minch Gode

ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

ethiopian
Brussels
Maastricht
Liège

Milan
Zaragoza
Istanbul

Seoul

Shanghai
Cairo Kuwait City New Delhi
Chongqing
Miami Bahrain
Sharjah
Riyadh Dubai
Ahmedabad Guangzhou
Hong Kong
Mexico City Jeddah Hanoi

Mumbai
Dakar Ouagadougou Asmara
Niamey
Khartoum Chennai
Kano N’Djamena Bengaluru
Bamako Hargeisa
Lome Cotonou
Accra Enugu Addis Ababa
Bogotá Lagos Juba
Abidjan Douala
Mogadishu
Entebbe
Libreville Nairobi
Brazzaville Kigali
Kinshasa Bujumbura

Luanda

Lilongwe
Lusaka
Harare

São Paolo

Johannesburg

Santiago
ETHIOPIAN FACTSHEET Best Airline in Africa
for 6 Years in a Row

PARTNER AIRLINES

ASKY Airlines Route Network

Malawian Airlines Route Network

Zambia Airways Route Network

ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 6 Years in a Row

Code Share Partners

Aegean Airlines All Nippon ELAL Israel Airlines Rwanda Air Turkish Airlines
Airways
Air Canada Asiana Airlines Kuwait Airways TAP Portugal United Airlines
Airlines
Air China ASKY Airlines LAM/Mozambique Shenzhen Azul Brazilian Airlines
airlines Airlines
Air Europe Austrian Lufthansa Airlines Singapore Air Indian
Airlines airlines
Avianca Brazil Malaysian Air Namibia Egypt Airlines Oman Airlines
Airlines
Accessorial Inc Gulf Air Saudi airlines Italian Transport Pakistan International airlines
Botswana Ukraine LAM-Mozambique Eritrean Airlines South America Airways
Airlines LTD International Airlines
Airlines
Sri Lankan GOL Scandinavian Airlines Thai
Airlines Linhas Airlines International Ltd

Star Alliance Member Carriers

Aegean Airlines Austrian Eva Airways Swiss

Avianca Lot Polish Airlines TAP Portugal

Lufthansa Thai Airways

Scandinavian Airlines Turkish Airlines

Air New Zealand United Airlines

All Nippon Airways Egypt Air Singapore Airlines Malaysia Airlines

Asiana Airlines Ethiopian Airlines South African Airways

 ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 6 Years in a Row

ETHIOPIAN, FOUR STAR GLOBAL AIRLINE WITH TWO SERVICE CLASSES

Cloud Nine:
ŽŵďŝŶŝŶŐ&ŝƌƐƚĂŶĚƵƐŝŶĞƐƐůĂƐƐƐĞƌǀŝĐĞƐ͕ůŽƵĚEŝŶĞ;ϮͲϮͲϮĂŶĚϭͲϮͲϭĐŽŶĮŐƵƌĂƟŽŶͿŚĂƐƚŚĞƐƉĂĐĞ͕ĐŽŵĨŽƌƚ
ĂŶĚƐƚLJůĞǁŝƚŚŶƵŵĞƌŽƵƐ/ŶŇŝŐŚƚŶƚĞƌƚĂŝŶŵĞŶƚĐŚŽŝĐĞƐƚŚĂƚŵĂŬĞƐŇLJŝŶŐǁŝƚŚƚŚŝŽƉŝĂŶĂŶĞǀĞŶŐƌĞĂƚĞƌƉůĞĂƐƵƌĞ͘

Economy Class:
'ƌĂĐĞĚǁŝƚŚĂŶĨƌŝĐĂŶŇĂǀŽƌĞĚƚŚŝŽƉŝĂŶŚŽƐƉŝƚĂůŝƚLJ͕ŽƵƌĐŽŶŽŵLJĐůĂƐƐŝƐĞƋƵŝƉƉĞĚǁŝƚŚƚŚĞďĞƐƚ
ĞŶƚĞƌƚĂŝŶŵĞŶƚŽƉƟŽŶƐ͕ĞŶƐƵƌŝŶŐĂŵĞŵŽƌĂďůĞŇŝŐŚƚ͘&ƌŽŵůŽĐŬďƵƐƚĞƌ,ŽůůLJǁŽŽĚĮůŵƐƚŽdsƐŚŽǁƐĂŶĚ
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 ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Frequent Flyer Program

ƚŚŝŽƉŝĂŶ͛ƐĨƌĞƋƵĞŶƚŇLJĞƌƐƉƌŽŐƌĂŵ^ŚĞďĂDŝůĞƐ͕ĂǀĂŝůƐƉĂƐƐĞŶŐĞƌƐĂǁĂƌĚƟĐŬĞƚƐ͕ƵƉŐƌĂĚĞƐƚŽďƵƐŝŶĞƐƐĐůĂƐƐ͕
ĂĐĐĞƐƐƚŽĂůů^ƚĂƌůůŝĂŶĐĞŵĞŵďĞƌĂŝƌůŝŶĞĞdžĞĐƵƟǀĞůŽƵŶŐĞƐ͕ĂĚĚŝƟŽŶĂůĨƌĞĞďĂŐŐĂŐĞĂůůŽǁĂŶĐĞĂŶĚŵĂŶLJ
ŽƚŚĞƌƉƌŝǀŝůĞŐĞƐĨŽƌĂĐĐƵŵƵůĂƚĞĚŵŝůĞĂŐĞƐĂŶĚďĂƐĞĚŽŶƟĞƌůĞǀĞůƐ͘:ŽŝŶƚŚĞƉƌŽŐƌĂŵĨŽƌĨƌĞĞĂŶĚƐƚĂƌƚ
ĞĂƌŶŝŶŐŵŝůĞƐĨŽƌLJŽƵƌŇŝŐŚƚƐǁŝƚŚƚŚŝŽƉŝĂŶŝƌůŝŶĞƐ͕^ƚĂƌůůŝĂŶĐĞŵĞŵďĞƌĂŝƌůŝŶĞƐ͕ƉĂƌƚŶĞƌĂŝƌůŝŶĞƐĂŶĚĨŽƌ
ĂǀĂƌŝĞƚLJŽĨƉƌŽĚƵĐƚƐĂŶĚƐĞƌǀŝĐĞƐŽīĞƌĞĚďLJŽƵƌƉƌŽŐƌĂŵƉĂƌƚŶĞƌƐ͘

Ethiopian Hubs

Addis Ababa (Ethiopia) - Ethiopian Main Hub

Ethiopian Second Hub with Lome (Togo)
Ethiopian Third Hub with Lilongwe (Malawi)
Ethiopian Fourth Hub with Lusaka (Zambia)

Human Capital

Number of employees: More than 17,000

 ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Ethiopian Aviation University (EAU)

Ethiopian Aviation University (EAU)
Ethiopian Aviation Academy (EAA) is the largest and most modern
aviation academy in Africa recognized as ICAO Regional Training
Center of Excellence. To train aviation professionals from classrooms
to full flight simulator training, EAA offers leading industry standard
training for pilots, aircraft technicians, cabin attendants and ground
services staff both for initial and recurrent students. The Leadership
& Career Development Centre is also training thousands in
Management and Leadership Skills.

Our cabin crew training simulates real-time scenarios with training

aircraft designed for emergency drills and service trainings. Our pilot
training school uses light aircraft for its basic training with dedicated
simulators. Full flight simulators of all fleets Ethiopian operate are
available for flight training. Virtual Maintenance Trainers (VMTs) and
various workshops feature our aircraft maintenance training.
Beyond these, our academy develops standard training packages
including e-learning and virtual classroom trainings. Trainee services
include a trainee’s cafeteria, dormitories, an administration complex
and a plush new auditorium. The academy plans to take in 4,000
students a year in its training programs.
Full Flight Simulator
In line with the rapid growth of Ethiopian Airlines Group, These are the most technologically advanced aircraft
Ethiopian Aviation Academy has been upgraded to Ethiopian Aviation as a sign of the company’s commitment to leading
University, which will enable it to provide a broader range of educational
programs and increase the level of expertise in the Aviation Industry.
Africa’s aviation industry. We have simulators for all
The University has been accredited by the Ethiopian Higher Education the aircraft we fly; A350, B787, B777, B767/B757,
Relevance and Quality Agency (HERQA), to offer undergraduate and B737 MAX & NG and Q400.
graduate degree programs in various aviation and hospitality fields.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Ethiopian Maintenance Repair and Overhaul (MRO)

The scale of the MRO operation at Ethiopian is mesmerizing. It is the largest MRO service in Africa and
serves majorly Africa and the Middle East. The facility is fully equipped with state-of-the-art paint and
maintenance Hangars, Engine and Component Maintenance workshops with all tools and equipment
required to maintain aircraft, engines, and components. Even if you have flown numerous times, you might
not have fully appreciated the size of the largest civil jet engines until you are up close with these huge
engines as you walk through the engine maintenance workshop. Established in 1957, Ethiopian MRO
provides base maintenance service at its base in Addis Ababa and Line Maintenance services at stations
where Ethiopian flies and extends the services to other operators. The facility is certified by the ETCAA,
FAA, EASA and more than 20 countries CAA. Ethiopian MRO offers world-class services to its customers
and helps make Ethiopian one of the most dependable and safest airlines in the world.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Ethiopian Cargo & Logistics Services

Ethiopian Cargo and Logistics services is the largest cargo network operator in Africa and has won multiple
global awards including Best Cargo Airline of the year by Air Cargo News for 2 years in a Row. Currently with
our 10 - Boeing 777-200F, 2- Boeing 767-300F and 4 -Boeing 737-800F dedicated freighters and 130+ passenger
aircrafts, we serve 68 cargo and 135 passenger destinations in Africa, the Middle East, Asia, Europe and the
Americas with an average daily uplift of over 2000 tons of which over 611 tons is transported in a belly hold
capacity. With its well experienced and dedicated human capital, it has achieved the highest aircraft daily
utilization over 17 hours on its B777F’s. With a modern warehouse of one million tons annual storage capacity,
fully automated with state-of-the-art technologies, Ethiopian Cargo is providing its service globally. Through
a revision of its vision 2025, Ethiopian Cargo and Logistics Services is planning to grow its cargo network to
95 destinations and operate 37 freighter aircrafts by 2035.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Ethiopian Catering
Ethiopian Cargo and Logistics services is the largest cargo network
operator in Africa and has won multiple global awards including
Best Cargo Airline of the year by Air Cargo News for 2 years in a Row.
Currently with our 10 - Boeing 777-200F, 2- Boeing 767-300F and
4 -Boeing 737-800F dedicated freighters and 130+ passenger aircrafts,
we serve 68 cargo and 135 passenger destinations in Africa,
the Middle East, Asia, Europe and the Americas with an average daily
uplift of over 2000 tons of which over 611 tons is transported in a belly
hold capacity. With its well experienced and dedicated human
capital, it has achieved the highest aircraft daily utilization
over 17 hours on its B777F’s. With a modern warehouse
of one million tons annual storage capacity, fully automated
with state-of-the-art technologies, Ethiopian Cargo is
providing its service globally. Through a revision of its
vision 2025, Ethiopian Cargo and Logistics Services is
planning to grow its cargo network to 95 destinations
and operate 37 freighter aircrafts by 2035.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Ethiopian Skylight Hotel is Ethiopian Airlines Group’s ultra-luxurious

Five-Star hotel. The hotel stands majestically just five-minute walk away
from Addis Ababa Bole International Airport. With a total room
Ethiopian SkyLight Hotel
capacity of 1024 rooms ranging from standard to premium and an
added feature for Executive Suites, Presidential Suits, Persons with
limited mobility and Apartments, Ethiopian Skylight Hotel is one of the
largest hotels in the African continent.

The stunning rooms were designed with relaxing and superb designs
that are suitable for both corporate and leisure travelers.
Apart from the facility located outside the airport, Ethiopian also has
an ultra-luxurious hotel within the Addis Ababa Bole International
Airport Departure Terminal 2 (Ethiopian Skylight In-Terminal Hotel)
which is suitable for all air travelers transiting through Addis Ababa
Bole International Airport with a capacity of 97 rooms: having
conference rooms, restaurant, gym and other facilities.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

Ethiopian Airport Expansion

Addis Ababa Bole International Airport has the capacity to handle 22 million passengers
per annum.
 ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

RECENT INDUSTRY AWARDS

Ethiopian Airlines has been honored with

four awards at the SKYTRAX 2022 World
Airline Awards including ‘Best Airline in
Africa’ for five years in a row

Ethiopian Airlines has been Crowned with

two prestigious Awards at Air Cargo News
Awards 2022, ‘Cargo Airline of The Year’
and ‘Best Cargo Airline - Africa’

Ethiopian Airlines has been crowned as

the winner of ‘Best Overall in Africa’
award at the 2023 APEX Passenger
Choice Awards
The Best Airline in Africa title at the
prestigious SKYTRAX 2023 World Airline
Awards during the Paris Air Show held
in France, Paris on June 20, 2023..

Ethiopian Airlines Receives Ethiopian

Institutional Achievement Award by the
Federal Government of Ethiopia on March
12, 2024. Ethiopian Group CEO, Mr. Mesfin
Ethiopian Airlines has Won Best African Airline Tasew takes the Award from His Excellency
Award at Business Traveller Awards 2023.
Ethiopian crowned this tle for four years in a Prime Minister Dr. Abiy Ahmed.
row, since 2020.
 ETHIOPIAN FACTSHEET 4
Best Airline in Africa
for 6 Years in a Row

AWARDS

Recent Industry Awards

Ethiopian Airlines has been Crowned with two

PresƟgious Awards at Air Cargo News Awards
2023,
- Cargo Airline of The Year two years in a row
- Best Cargo Arline – Africa Įve years in a row

IATA’s Certificate of Excellence in Logistics (CEIV Pharma) 2021

Ethiopian Receives IATA’s Certificate of Excellence in Logistics (CEIV Pharma)

Ethiopian Airlines Wins ‘Best African Airline’ Award
at the 2021 Business Traveller Awards

‘Best Cargo Airline – Africa’ Award at the Air Cargo News Awards 2020 Air cargo Industry customer care Award 2021 and 2022
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

ETHIOPIAN SKYTECNO AND WIRE HARNESS MANUFACTURING

Ethiopian Sky Technologies is manufacturing and delivering the aerospace products in accordance with the terms
of the Agreement and the stringent requirements of the Aerospace Industry. In addition to building the aerospace
manufacturing capability of Ethiopian Airlines, the partnership also enhances Ethiopia’s manufacturing
infrastructure and international trade connections.
ETHIOPIAN FACTSHEET
Best Airline in Africa
for 6 Years in a Row

ETHIOPIAN GROUND SERVICES

Ethiopian Ground Service is the leading provider of ground handling services in HAAB. We currently handle all Ethiopian flights, over
6 scheduled flights, other airline Cargo flights, and several non-scheduled airline operations. With a vision to expand to African airports
through joint venture partnerships and acquisitions by 2025, Ethiopian Ground Services covers all aspects of ground services necessary to
handle the arrival and departure processes of airlines in Addis Ababa and domestic airports. We have modern ground support equipment
and highly trained and committed staff. Our customer airlines handling and business development section strategy is to emphasize the
quality of its professionals on Ground Handling services through adequate training and market development with all our network.

Ethiopian Ground Service is the most organized Ground Handling business unit in terms of human and equipment resources, striving to
attain seamless operational excellence at the HUB. Ethiopian Ground Services is a reliable and efficient provider of comprehensive
ground handling services. The services include all ground handling services including VIP flight handling, and we are committed to
delivering quality service that meets our customers' needs and expectations. We strive to always provide a satisfying experience to all our
clients. Per Vision 2035, Ethiopian Ground Services aims to be the most efficient service provider in Africa with the highest standard of
safety and quality service. Currently, Ethiopian Ground Services supports and satisfies the hub operation in Addis Ababa and plans to
expand its services to African airports to meet the fast-growing demand for ground handling services. Our objective is to provide
high-quality ground-handling Services that meet and exceed international standards ensuring efficiency and excellence in service delivery.
As a Ground Handling company, we are tasked mainly to support the Ground Operations of Airlines that have made Ethiopia as one
of their destinations.
 Contact us on Follow us on
Group PR and corporate communications www.ethiopianairlines.com
P.O.Box 1755, Addis Ababa, Ethiopia
Tel: (+251-11) 514 8165/ 8030/ 4913

ethiopianairlines.com