Notes for Class 10th ( Level 02)

Vocational Subject: Telecom

Subject code: 056
Job Role: Optical fibre splicer

2024-2025
PART(A)
Prep by: Mohd Iqbal Mir
Central High School Pulwama

Prep by: Mohd Iqbal Mir Central High School Pulwama

 Chapter 1: Communication Skills
1.What is Communication?
Answer – The act of giving, receiving, and sharing information is known as communication. Signs and
signals provide information. Communication can take the form of speaking, writing, or any other medium.

2. How many types of Communication methods?

Answer – There are main three types of communication methods –
1. Verbal communication. 2.Non-verbal communication 3. Visual communication

3. What are the important parts of communication?

Answer – The important parts of communication is –
1. Transmitting—The message is sent by the sender through one or more mediums.
2. Listening— Listening and understanding by the receiver.
3. Feedback—To complete the communication cycle, the receiver provides feedback to the sender on
their understanding of the message.

4. What are various elements of a communication cycle?

Answer – The various elements of a communication cycle are –
1. Sender: the person beginning the communication.
2. Message: the information that the sender wants to convey.
3. Channel: the means by which the information is sent.
4. Receiver: the person to whom the message is sent.
5. Feedback: the receiver’s acknowledgement and response to the message.

5. What is effective communication?

Answer – There are 7 C’s effective communication which are applicable for both written as well as
oral communication. These are as follows –
a. Clear – Always say clearly, what you want to say.
b. Concise – Always use simple language and say only what is required
c. Concrete – Always use proper words and phrases in the sentences.
d. Correct – Always use correct spelling and grammar in the sentences.
e. Coherent – Your word should be related to the main topic
f. Complete – Your message should be complete and have all the needed information.
g. Courteous – Be honest, respectful and friendly with others.

6. What is verbal communication and its type?

Answer – Sounds, words, language, and speech are all examples of verbal communication. Speaking is
one of the most effective and often used in verbal communication methods.
a. Interpersonal Communication
b. Written Communication –
c. Small Group Communication –
d. Public Communication

Q.7. What are the advantages and disadvantages of verbal communication?

Answer-Advantage of verbal communication are-
a. Time Saving-
b. Quick Feedback.
Disadvantages of verbal communication

Prep by: Mohd Iqbal Mir Central High School Pulwama

 a. Cultural Difference-
b. Language barriers-

Q.8. What is non-verbal communication?

Answer-Without using word if you are sending some information to others is known as
non-verbal communication, some of the non-verbal communication is-
a. Eye contact
b. Gestures
C. Expressions
d. Posture
e. Space
f. Para Language
g. Touch

Q.9. What is Visual Communication?

Answer-Visual communication is the process of exchanging messages mainly through
images or photographs.
Example of visual communication are
Under construction sign
Danger warning
Sign of Under CCTV surveillance

Q.10. How many types of Feedback in communication skills?

Answer-There are basically three types of feedback.
Positive Feedback
Negative Feedback
No Feedback

Q11. Barriers of Effective Communication?

Answer-Barriers of the Effective Communication are-
a. Physical Barriers -
b. Linguistic Barriers-
c. Interpersonal Barriers
d. Organizational Barriers -.
e. Cultural Barriers –

Q.12: What are the different ways to overcome from communication barriers?
Answer-
*Use simple language
*Try to communicate in person as much as possible
*Do not form assumptions on culture, religion or geography
*Take help of a translator to overcome differences in language
*Use visuals
*Be respectful of other's opinions.

Prep by: Mohd Iqbal Mir Central High School Pulwama

 Chapter 2: Writing Skills
1.What are Written Skills?
Answer – If you are sending any message or instruction through writing is known as written
Communication. Written communication is important because it communicates the message with
clarity and ease.
2.How to improve writing skills
a. Improve your Vocabulary
b. Capitalization Rules
c. Punctuation
d. Basic parts of speech
3. What are the basic parts of speech in the English Language?
Answer – There are eight basic parts of speech in the English language. These are none, pronoun, verb,
adjective, adverb, preposition, conjunction and interjection.
a. Noun – Nouns is the name of a person, place, animal or thing. This is also called ‘naming words.
b. Pronoun – A pronoun is used in place of a noun.
c. Adjectives – Adjectives are words that describe other words.
d. Verbs – Verbs are words that show action.
e. Adverbs – Adverbs are words that add meaning to verbs, adjectives, or other adverbs.
f. Preposition – A preposition is a word palace before a noun or pronoun.
g. Conjunction – A conjunction is a word that connects two words, phrases, or clauses.
h. Interjection – A word used to communicate emotion is called an interjection.
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Chapter 3: Self-Management Skills
1.Define Stress. Does it affect your physical health?
Ans Stress is a feeling of emotional physical tension. It can come from any event that makes you feel
angry or nervous.
Stress is harmful to our body. If you are living in Stress, you are putting your body at risk.
2.What are various Stress management techniques?
(OR)
How can you manage a stressful situation?
Ans: Stress management is the process of breaking the Stress.
Its done by adopting 4A’s as:
Avoid: Avoid people who stress you.
Alter- Alter stressful situations.
Adapt: Adapt to Stressful Situations.
Accept: Accept things you can’t.
3.what do you mean by self-motivation?
Ans. Self-Motivation is a force that makes you do work better. Self-motivation helps you work
efficiently and positively. Selly motivation increases your efficiency and helps you produce better
results.
4. what are the types of self-motivation?
There are two types of self-motivation:
Intrensic Motivation
Extrensic Motivation.
Intrensic motivation is performing a task for inner peace.

Prep by: Mohd Iqbal Mir Central High School Pulwama

Extrensic motivation is performing a task for monetary rewards.
5.what do you mean by Self-Regulation in Goal Setting?
Ans: Self-Regulation is the ability to monitor and manage your energy in Such a way to produce positive
results.
Goal Setting is an important part of self-Regulation. It is all about finding goals and then planning on
how to achieve them. we can use SMART method to set goals.
S→ Specific
M→ Measurable
A→ Achievable
R→ Realistic
T→ Time Bound.
6.what do you mean by self-Regulation in Time Management?
Self-Regulation is the ability to monitor and manage your energy in such a way to produce positive
results.
Time management is an important part of self-Regulation. It is the ability to plan and control how you
spend the hours of your day well in a productive manner.
Four steps of Effective Time Management are:
1). Organise
2). Prioritize
3). Control
4). Track
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Chapter 4: Computer/ICT Skills
Q.1.what do you mean by ICT?
(OR)
What are the advantages of ICT in our daily life?
(OR)
What is the role of ICT at our home or workplace?
Ans: ICT stands for Information and Communication Technology. ICT refers to all tools and devices used
for Storing and communicating data.
ICT has a lot of advantages at our home and workplace. It is used for money transfers, online Classes,
Online Shopping, etc.
Q.2: Define a Computer. what are its parts?
Ans. A computer is an electronic machine which accepts data, processes data and gives output.
It has three main parts:
1.Input Devices.
2.Output Devices
3.CPU
Q.3: what are the basic operations of a Computer?
Ans: There are four basic operations of a Computer Such as:
(1). Input Devices. These accept data in a Computer.
e.g. mouse, keyboard, etc.
(ii). Output Devices. These produce data is a computer
e.g. Monitor, Speaker, etc.
(iii) CPU: This is the brain of computer which processes input data to produce output
(iv) Storage. It is the act of Goring processed & unprocessed data.
Q.4 what are the basic file operations of a Computer?
Ans. There are five basic file operations of a computer:

Prep by: Mohd Iqbal Mir Central High School Pulwama

(i) Creating a File: It means to add a new file.
(ii) Renaming a File. It means to change name of a file.
(ii) Moving a File: It means to move a file from one place to another.
(iv) copying a file. It means to copy a file from one place to another. File remains at both places.
(v) Deleting a filer. It means to delete a file permanently.
Q.5: what is Computer Security & Privacy?
Ans: Computer Security is also known as Cyber security. It is a branch of IT which deals with protection
of Computers. Computer Security and privacy deals with measures used to prevent Loss of data.
Q.6: what are the threats & Solutions of computer Security and Privacy?
Ans. Some Security Concerns of a Computer are:
*Threats:
(i) Virus:. It is a software made to intrude in a Computer.
(ii) Spyware: It is a program which is made to spy a Computer
(iii) Adware. It is a software which automatically runs ads on a computer.
* Solutions:-
(1) Antivirus: - It is a software made to prevent virus attacks.
2) Password. It is a Secret word used for authenticating a user.
Q.7: What is the purpose of Mouse?
Ans: The purpose of the mouse is –
a. Roll Over or Hover –
b. Click or Double Click –
c. Drag and Drop

Chapter 5: Entrepreneurship Skills

Q.1:Define the following terms:
(i)Enterprise- An enterprise is a project that fulfils the needs of a society which no one has ever done.
(ii) Entrepreneurs- An entrepreneur is a person who is a business taking calculated risk and bringing
new ideas.
(iii) Entrepreneurship: It is the process of developing a business plan, Launching and running it. In
Entrepreneurship, customer needs are fulfilled by innovations.
Q.2:What are the qualities of a successful Entrepreneurs?
(OR)
What are the functions of an Entrepreneur?
Ans: The qualities of a Successful Entrepreneur are:
(i) Patience: Success is not achieved overnight .An entrepreneur need to be patient.
(ii) Positivity: An entrepreneur need to be positive when he takes risks.
(iii) Hard working: - An entrepreneur must work hard to achieve goals.
(iv) Innovative: An entrepreneur must bring in new ideas.
Q.3: what is the role of importance of Entrepreneurship in a society?
Ans Entrepreneurship benefits a Society in many ways as
(i) Economic Development: It makes available better and cheaper items.
(ii)Social Development: It creates jobs in society
(iii) It improves standards of living.
Q.4: what are different stages of entrepreneurship development?
Ans. There are 4 steps of entrepreneurship development:
(1) Getting idea.

Prep by: Mohd Iqbal Mir Central High School Pulwama

(ii) Getting money & material
(iii) Understanding Customer needs.
(iv) Improving products & Services-
Q.5 How do you see Entrepreneurship as a career option?
Ans Entrepreneurship is a good choice of career. If you like to be independent and Contribute
Something new to the society, you can choose this option. It is a very good solution to the rising
unemployment. It provides a platform to work on a number of business options.
The process of choosing entrepreneurship as a Career option includes following steps:
→ Enter
→Survive
→Grow
Chapter 6: Sustainable development Skills
Q.1: What is the meaning and concept of sustainable development.
Ans: It is the development that satisfies the needs of present without compromising the future
generations. It sets a balance between present and future. Sustainable Development means
development without harming environment and humans. The process of sustainable development
Concept of uses the REDUCE, RECYCLE & REUSE.
Q.2 What is the importance of Sustainable Development?
Ans: Sustainable Development is important for ensuring that Our Society does not run out of resources
important for our survival. It is the development that satisfies the needs of present without
compromising the future generations. It sets a balance between present and future.
Q.3 what are sustainable Development Goals?
Ans. Sustainable Development goals are also called SDG. These are a set of 17 target points that all
Countries which are members of UN have agreed to work upon for better future. These are also
called as global goals or zero goals.
These goals were adopted in 2015 and are targeted to be Completed till 2030.
1. Zero Hunger
2. No Poverty
3. Good Health and Well-Being
4. Quality Education
5. Climate action
6. Industry Innovation and Infrastructure
7. Gender Equality
8. Clean Water and Sanitation
9. Affordable and clean energy
10. Sustainable cities and communities
11. Decent work and economic growth
12. Reduce Inequalities
13. Responsible consumption and production
14. Life on land
15. Life below water
16. Partnerships for the goals
17. Peace, Justice and strong institutions
Q.4: what is your individual role for attaining Sustainable development?
Ans: Sustainable Development can only happen if we all work Towards it. we have to become
responsible citizens we have to take care of our environment. Farmers should shift to Organic
farming. we should use eco-friendly fuels and chemicals. We should not pollute our natural
resources. To attain Sustainable Development, we need to be responsible.
Q.5 What are Green Skills?
Ans. Green Skills are a set of skills or knowledge needed to develop and maintain a Sustainable and
eco-friendly Society. These Skills enable an Individual to Contribute to Sustainable Development
and growth of a Society.

Prep by: Mohd Iqbal Mir Central High School Pulwama