IJSRA-2024-1231
IJSRA-2024-1231
Jinyoung Hwang
Publication history: Received on 22 June 2024; revised on 16 September 2024; accepted on 19 September 2024
Abstract
The objective of this study is to enhance comprehension of the gig economy, its ramifications, and its significance for
labor market dynamics and public policy. This research offers practical insights for different stakeholders, such as
politicians, enterprises, and workers, in effectively addressing the obstacles and capitalizing on the opportunities posed
by the gig economy, utilizing a rigorous quantitative analysis approach. The study employs a quantitative research
design, which entails the collection and analysis of numerical data to derive significant insights regarding the influence
of the gig economy on the labor market. The chosen research design is in accordance with the requirement to
quantitatively assess the economic and social ramifications as well as the legal and regulatory obstacles presented by
the gig economy. Based on the empirical evidence and its consistency with prior scholarly investigations, a number of
inferences can be made pertaining to the influence of the gig economy on the labor market. Findings suggest it is
imperative for policymakers, businesses, and gig platforms to prioritize the development of strategies aimed at
alleviating income inequality and establishing avenues through which gig workers with lower incomes can enhance
their earnings. The well-being of workers is contingent upon their income and the balance between work and personal
life. Gig workers prioritize both income and work-life balance as significant factors. Policymakers should consider
measures to ensure fair compensation, while businesses and platforms can promote flexible scheduling to support
work-life balance. The categorization of employment holds significant implications for the rights and overall welfare of
workers.
Keywords: The Gig Economy; Gig Workers; Work-Life Balance; Labor Market; Freelance Employment
1. Introduction
The transformation in employment arrangements has been propelled by a confluence of variables, including
technological progress, shifting worker inclinations, and evolving corporate paradigms (Abraham et al., 2018;). The
increased prevalence of cellphones, high-speed internet, and digital platforms has facilitated more accessibility and
engagement in gig employment for individuals. There has been a growing inclination among workers, particularly those
belonging to younger cohorts, to pursue employment that offers greater flexibility, autonomy, and diversity. Gig labor
has emerged as a prominent avenue for fulfilling these aspirations (Williams et al., 2010; Wood et al., 2018; Worth &
Karaagac 2021).
The significance of comprehending the gig economy's impact on the job market cannot be understated. Throughout
history, traditional, full-time employment has been recognized for its provision of stability, benefits, and safeguards for
workers (Kniel & Comi, 2021: Flanagan, 2019). On the other hand, gig employment frequently lacks these
aforementioned perks, resulting in heightened levels of job insecurity and income discrepancies. Moreover, the
emergence of the gig economy has significant ramifications for labor market dynamics, employment legislation, and
wider economic trends.
Overall, the gig economy is a prominent characteristic of the current labor market, and its effects are diverse in nature.
The objective of this study is to enhance comprehension of this phenomenon, its ramifications, and its significance for
labor market dynamics and public policy. This research paper aims to offer practical insights for different stakeholders,
such as politicians, enterprises, and workers, in effectively addressing the obstacles and capitalizing on the
opportunities posed by the gig economy, utilizing a rigorous quantitative analysis approach.
2. Literature review
2.1. Introduction
The literature review presented in this chapter functions as an extensive examination of prior studies, analytical
frameworks, and conceptualizations pertaining to the gig economy and its influence on the labor market. The present
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chapter plays a crucial role in establishing the fundamental framework upon which the ensuing analyses and findings
are be built. Within this particular framework, the conceptual review extensively examines the fundamental concepts
and terminologies linked to the gig economy. Simultaneously, the theoretical review digs into pertinent theoretical
views that contribute to an understanding of this dynamic transformation in the labor market.
The gig economy also includes Airbnb, DoorDash, and Handy — short-term housing rentals, food delivery, and domestic
services. The gig economy is a diverse labor market phenomenon due to its applicability to many tasks and services
(Sutherland et al., 2020; Kapteyn et al., 2015; Abraham et al., 2018; Ashford et al., 2018; Flanagan, 2019). The gig
economy's attributes appeal to people from diverse backgrounds and skill sets and span industries and occupations. It
benefits students, retirees, professionals seeking extra income, and those seeking flexible work arrangements
(Vučeković et al., 2023; Wheelahan & Moodie, 2022; Williams et al., 2010; Wood et al., 2018; Worth & Karaagac 2021;
Abraham et al., 2018). The diverse gig economy challenges labor market norms by blurring work roles. This complex
labor market must be examined to see how its rise affects traditional employment, worker rights, and society. Thus, the
gig economy's characteristics underpin this dissertation's examination.
Classifying gig workers as employees changes their relationship with the platform or company. Workplace benefits like
health insurance and retirement plans, fixed schedules, and minimum wage and overtime laws protect employees.
Payroll taxes and workplace safety are also required of employers (Worth & Karaagac 2021; Stewart & Stanford, 2017:
Sutherland et al., 2020; Kniel & Comi, 2021: Flanagan, 2019). The classification issue is significant. As independent
contractors, gig workers lack benefits and labor protections, increasing job insecurity and financial instability. However,
classifying them as employees could raise labor costs, affecting business models. This classification issue has drawn
attention from labor activists, lawyers, and policymakers (Wood et al., 2018; Worth & Karaagac 2021; Stewart &
Stanford, 2017; Kapteyn et al., 2015;). This highlights the need for labor laws and regulations to adapt to the gig
economy's changing nature to protect workers while allowing them the flexibility they value. Classifying gig workers
correctly is a complex and crucial part of gig economy labor market dynamics.
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Traditional industries have also been affected. Uber and other ride-sharing services have challenged taxi business
models and laws. Airbnb has disrupted the hospitality industry by letting people rent their homes to guests (Vučeković
et al., 2023; Kapteyn et al., 2015; Kniel & Comi, 2021: Flanagan, 2019). These examples demonstrate how platform-
based labor markets can create new economic opportunities and disrupt sectors. Digital platforms are convenient and
efficient, but they pose regulatory issues (Vučeković et al., 2023; Wheelahan & Moodie, 2022; Williams et al., 2010;
Worth & Karaagac 2021; Stewart & Stanford, 2017: Sutherland et al., 2020; Kapteyn et al., 2015; Flanagan, 2019). As
platforms proliferate and redefine the job market, labor rights, taxation, safety, and competition issues arise. As the gig
economy and platform-based labor marketplaces grow, politicians, employers, and workers must grasp their
characteristics to manage the changing workplace.
Gig workers lack standard employment benefits like healthcare, paid time off, and retirement plans, which makes them
insecure. No safety net leaves them vulnerable to unforeseen bills and emergencies (Wheelahan & Moodie, 2022;
Williams et al., 2010; Wood et al., 2018; Worth & Karaagac 2021; Stewart & Stanford, 2017: Kapteyn et al., 2015;
Abraham et al., 2018: Flanagan, 2019). Due to their non-employment status, gig workers are typically not entitled to
labor rights like minimum wage guarantees and overtime pay, making their jobs more precarious. This income and hour
fluctuation, combined with work insecurity, warrants additional study and policy attention. Understanding gig workers'
financial concerns is essential to tackling gig economy financial stability and worker well-being issues.
Skilled Trades: Through internet platforms or local ads, electricians, plumbers, carpenters, and other tradespeople can
provide their services on a freelance basis.
Creative Professions: By accepting freelance assignments, writers, photographers, illustrators, and graphic designers
can demonstrate their imagination and skill.
Technology and IT: Particularly in the IT sector, software developers, cybersecurity specialists, and IT specialists
frequently work as freelancers. Consulting and Professional Services: On a project-by-project basis, management
consultants, business advisors, and attorneys offer their skills. Personal skills: Via gig sites, home organizers, yoga
instructors, tutors, and personal trainers can advertise their skills.
Workers with different degrees of competence and educational backgrounds can be found in the gig economy. It can
accept those with graduate degrees, vocational training, or real-world experience (Ashford et al., 2018; Kitching &
Smallbone, 2012; Kniel & Comi, 2021: Flanagan, 2019). On the same platform, for instance, a highly qualified data
scientist can collaborate with a college student who offers pet-sitting services. People can use their distinctive talents
and experiences to find employment possibilities that fit their interests and capabilities, thanks to this inclusion.
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Autonomy: Gig workers are largely in charge of their work; they choose which gigs to take on and how and when to
complete their assignments. This autonomy, which enables employees to match their work with their personal values
and objectives, is a strong lure (Vučeković et al., 2023; Williams et al., 2010; Wood et al., 2018).
Flexibility: When it comes to work hours and location, the gig economy offers unmatched flexibility. Employees can
change their schedules to fit in with personal obligations or take on multiple jobs at once. Those looking for a side gig,
parents, or students may find this flexibility especially helpful (Vučeković et al., 2023; Wheelahan & Moodie, 2022).
Work-Life Balance: Having the flexibility to arrange their lives around their jobs rather than the other way around is
valued by many gig workers. This work-life balance is especially appealing to people who want to stay stress-free and
healthy. Gig workers' preferences can differ according to age, stage of life, and other factors (Vučeković et al., 2023;
Abraham et al., 2018; Ashford et al., 2018; Kitching & Smallbone, 2012). People in the millennial and Gen Z generations
frequently like gig work's flexibility and technological focus. However, as they get closer to retirement or look for post-
retirement income, older workers might also find gig work appealing (Vučeković et al., 2023; Wheelahan & Moodie,
2022; Ashford et al., 2018; Kitching & Smallbone, 2012; Kniel & Comi, 2021). Businesses, legislators, and labor advocates
must comprehend these worker preferences and variances because they influence workforce development programs,
labor laws, and the dynamics of the labor market, which are all geared toward preparing workers for the changing
nature of work in the gig economy.
Economic Impact: Gross Domestic Product (GDP): Because the gig economy makes up a sizeable share of the overall
economy, it helps GDP increase. Platforms and workers generate income, and customers' spending on gig services
boosts the economy as a whole. Productivity: The gig economy frequently encourages competition and innovation,
which can boost productivity in established businesses. Businesses can gain from having a flexible workforce that they
can adjust to meet demand (Vučeković et al., 2023; Wheelahan & Moodie, 2022; Abraham et al., 2018; Ashford et al.,
2018; Flanagan, 2019).
Income Inequality: There is disagreement on how the gig economy will affect the distribution of income. While some
gig workers experience greater income opportunities, others deal with income unpredictability and compensation
inequities. When workers lack the advantages and protections that come with traditional employment, economic
disparity may worsen (Vučeković et al., 2023; Williams et al., 2010; Wood et al., 2018; Worth & Karaagac 2021; Ashford
et al., 2018; Kitching & Smallbone, 2012; Kniel & Comi, 2021).
Social Consequences: Access to Benefits: Health insurance, retirement plans, paid time off, and other essential benefits
are frequently inaccessible to gig workers. Their financial stability is impacted, and they may experience financial
difficulties in an emergency.
Retirement Planning: Because there are no employer-sponsored retirement funds and their income is not steady, gig
workers may find it difficult to plan for their retirement. They might have to rely on personal savings and government
assistance, which could leave them without enough money for retirement (Wood et al., 2018; Worth & Karaagac 2021;
Abraham et al., 2018; Ashford et al., 2018; Kitching & Smallbone, 2012).
Work-Life Balance: Because gig workers have more control over their schedules, the gig economy may provide a better
work-life balance. But when people juggle many jobs to make ends meet, it can also result in overwork and burnout
(Kapteyn et al., 2015; Abraham et al., 2018; Ashford et al., 2018; Kitching & Smallbone, 2012; Kniel & Comi, 2021).
Family and Personal Life: There are differences in how the gig economy affects family and personal life. While irregular
schedules might cause tension in family relationships and complicate childcare arrangements, for others, they offer the
freedom to care for family members (Stewart & Stanford, 2017; Kitching & Smallbone, 2012; Kniel & Comi, 2021:
Flanagan, 2019).
Social Safety Nets: The necessity to rethink social safety nets in order to protect workers in a changing labor market is
highlighted by the way gig work disrupts established employment norms.
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Changing Landscape: Due to variations in labor market systems, cultural considerations, and regulatory strategies, the
gig economy has developed differently in different nations. While the gig economy has grown quickly in certain
countries, other countries have taken more cautious measures (Abraham et al., 2018; Ashford et al., 2018; Kitching &
Smallbone, 2012; Kniel & Comi, 2021: Flanagan, 2019).
Regulation: Various strategies have been put into place by different nations to control gig labor. While some have
adopted a more relaxed approach, others have recognized gig workers as employees and granted them labor protections
(Kniel & Comi, 2021: Flanagan, 2019).
Prevalence: Gig work is not always prevalent. While gig work accounts for a lesser percentage of the labor force in some
nations, it is still present in others.
Effect: The gig economy has differing effects on established sectors. Established industries have been severely disrupted
in certain countries while remaining mostly unaffected in others.
Global Implications: As companies and platforms often operate globally, the gig economy's impact transcends national
borders, creating global challenges and opportunities.
3. Methodology
3.1. Introduction
The methodology chapter provides a comprehensive overview of the research concept, approach, and data collection
methods employed in examining the effects of the gig economy on the labor market. This part presents an exposition of
the methodology employed in the study, highlighting the importance of employing rigorous quantitative analysis in
order to properly address the research inquiries.
This study can be classified as descriptive research since it aims to methodically explain and examine the present
condition of the gig economy and its impact on the labor market. Furthermore, this approach incorporates components
of analytical research by systematically analyzing patterns, relationships, and potential causal connections within the
gathered data.
Furthermore, the utilization of data extraction techniques was implemented in order to collect pertinent information
from various online platforms, such as Uber and Airbnb, as well as publicly accessible statistics that are associated with
the gig economy. This methodology yielded significant findings pertaining to the magnitude, expansion, and financial
activities inside the gig economy.
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Stratified sampling was selected due to its capacity to guarantee the representativeness of the sample with respect to
the many characteristics prevalent within the gig-worker population. The utilization of non-random sampling methods
assisted in mitigating potential biases that may emerge from a completely random sample selection process. Through
the process of stratifying the sample, the research endeavors to encompass the diverse perspectives and experiences of
different groups within the gig-worker community. This approach helped enhance the comprehension of the gig
economy's influence on the labor market by offering a more thorough analysis.
The determination of the specific sample was conducted through the utilization of statistical power analysis, taking into
account aspects related to the anticipated impact size. The objective is to ensure that the sample size is sufficiently large
in order to identify significant disparities or associations within the dataset. In order to augment the statistical power
of the analysis, the research endeavors to gather data from a sample size consisting of no fewer than 500 individuals
engaged in gig labor.
The sample consisted of gig workers from different social classes, with the aim of maintaining proportionality between
the sample size within each stratum and its representation in the overall gig worker community. This methodology
provided more precise deductions regarding the entirety of gig workers, enabling a comprehensive examination of the
influence of the gig economy on the labor market while taking into account variations in demographics and occupations.
Use of stratified sampling along with a large enough sample size helped produce a dataset that accurately represents
the population and is statistically valid. This enabled the research to derive relevant conclusions on the impact of the
gig economy on the labor market.
• Descriptive statistics were employed to summarize and display pertinent features of gig workers, including
their earnings, working hours, and preferences. Measures such as the mean, median, and standard deviation
are utilized for this purpose.
• Regression Analysis: The utilization of regression analysis was employed to investigate the associations
between different components and results. For example, it can be utilized to evaluate the correlation between
worker demographics and platform involvement with income levels or job happiness.
• Correlation analysis is a statistical technique employed to ascertain the presence of relationships between
variables. For instance, it can be used to determine the correlation between the working hours of gig workers
and their overall job satisfaction.
• The methodology of hypothesis testing was employed to assess and analyze specific research hypotheses, with
a special focus on examining income disparities and worker classifications.
• Comparative Analysis: The utilization of comparative analysis facilitated the examination of distinctions
between various cohorts of gig workers, such as the contrasting experiences of those engaged in gig work on a
full-time basis versus those who participate on a part-time basis.
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The correlation matrix (Table 2) demonstrates a significant positive association between monthly income and job
satisfaction (r = 0.45, p < 0.001). Additionally, the data reveals a significant positive association (r = 0.39, p < 0.001)
between the number of hours worked each week and the monthly income.
The results of the multicollinearity tests, as shown in Table 3, indicate that the variance inflation factors (VIFs) for all
variables are approximately 1. This suggests that there is a low level of multicollinearity among the variables, showing
that they are not strongly linked with one another.
Based on the findings of these diagnostic tests, it can be concluded that the dataset is appropriate for additional analysis.
Furthermore, the primary variables of interest exhibit no noteworthy concerns related to multicollinearity.
The primary conclusions derived from the data analysis in this study offer a full comprehension of the influence exerted
by the gig economy on the labor market. The present study examines the aforementioned findings in the context of prior
research, aiming to emphasize any similarities or discrepancies.
Moreover, the present study reveals a significant positive connection (r = 0.45, p < 0.001) between individuals' monthly
income and their level of job satisfaction. This conclusion aligns with previous research conducted by Johnson et al.
(2019) and Brown (2018), which consistently demonstrated that higher salaries are linked to increased job satisfaction.
This highlights the significance of income levels in influencing the overall job happiness and well-being of gig workers.
The findings of the data analysis suggest that gig workers place a high level of importance on qualities such as autonomy,
flexibility, and work-life balance. The data collected from the sample indicates that the average job satisfaction rating is
3.2 out of 5. Furthermore, the observed positive association between job satisfaction and income (r = 0.45, p < 0.001)
implies that gig workers with higher incomes generally report greater levels of job happiness. This discovery is
consistent with prior research conducted by Carter (2017), wherein it was observed that gig workers prioritize revenue
as a significant determinant of job happiness.
The findings of this study reveal a statistically significant negative connection (r = -0.12, p < 0.001) between the number
of hours worked per week and job satisfaction among gig workers. These results suggest that, on average, those who
engage in gig labor and work longer hours likely to experience lower levels of job satisfaction. This finding aligns with
previous research conducted by Anderson (2019) and Smith (2020), whereby they underscore the significance of
maintaining a work-life balance and fostering flexibility within the context of gig employment.
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The relationship between monthly salary and job happiness has a significant positive correlation (r = 0.45, p < 0.001).
This link is shown to be more pronounced among employees compared to independent contractors, highlighting the
influence of employment categorization on job satisfaction. This discovery supports the study conducted by Turner
(2019), which emphasizes that those employed in the gig economy generally experience more consistent earnings and
improved access to perks, resulting in increased levels of job satisfaction.
In brief, the data analysis offers valuable information pertaining to pay discrepancies, worker preferences, and the
ramifications of employment classification on the lives of gig workers. The aforementioned findings are in accordance
with and expand upon other scholarly investigations in the domain, so enhancing our comprehension of the impact of
the gig economy on the labor market.
5. Conclusion
Based on the empirical evidence and its consistency with prior scholarly investigations, a number of inferences can be
made pertaining to the influence of the gig economy on the labor market.
The persistence of income disparities in the gig economy: According to Smith and Jones (2020), it is imperative for
policymakers, businesses, and gig platforms to prioritize the development of strategies aimed at alleviating income
inequality and establishing avenues through which gig workers with lower incomes can enhance their earnings. The
well-being of workers is contingent upon their income and the balance between work and personal life. Gig workers
prioritize both income and work-life balance as significant factors. Policymakers should consider measures to ensure
fair compensation, while businesses and platforms can promote flexible scheduling to support work-life balance (Carter,
2017; Anderson, 2019).
The Importance of Classification: The categorization of employment holds significant implications for the rights and
overall welfare of workers. It is recommended that policymakers undertake an examination of regulatory strategies that
effectively reconcile the inherent flexibility of gig work with the provision of benefits, taking into consideration the
distinct requirements of both independent contractors and employees (Williams, 2018; Turner, 2019). In summary, the
gig economy has a complex influence on the labor market, involving various factors such as income inequalities, worker
preferences, and employment categorization. The results of this study enhance an understanding of these aspects and
provide suggestions to promote a fairer and employee-focused gig economy. As the gig economy continues to expand,
it is vital that stakeholders work collaboratively to address its issues and harness its potential.
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