Digital
Digital
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o Per Day Limit: ₹1 lakh (varies by bank)
Charges: Generally free, but PPI (wallet-based) UPI transactions
above ₹2,000 may have merchant charges.
7 Key Parties Involved in UPI Transactions:
1. Payer (Customer sending money)
2. Payee (Receiver of money)
3. PSP (Payment Service Provider) Bank (App provider like
Google Pay, PhonePe)
4. Remitter Bank (Payer’s bank)
5. Beneficiary Bank (Payee’s bank)
6. NPCI (National Payments Corporation of India) (Switch
operator)
7. Banking Partner (For UPI apps using third-party bank
services)
Minor UPI:
o Allowed only for age 10-18 years
o Linked to guardian’s account
o Only receive money, not send (in most banks)
Countries Where UPI is Available:
o Singapore (via PayNow)
o UAE
o France
o Sri Lanka
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o Nepal
o Bhutan
o Mauritius
o Oman
o UK (Planned)
o USA (Limited acceptance)
UPI Lite
Purpose: For small-value, faster transactions without using a UPI
PIN.
Transaction Limits:
Per Transaction Limit: Up to ₹1000 (Earlier, ₹500)
Cumulative Daily Usage Limit: ₹10,000
Maximum Balance in UPI LITE Wallet (At Any Time): ₹5,000
(Earlier, ₹2000)
Key Features:
o No Charges on transactions
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UPI 123PAY
Purpose: UPI for feature phones (without the internet).
Modes of Transaction:
1. IVR (Interactive Voice Response) Calling
2. Missed Call-Based Payments
3. Sound-Based Payments
4. App-Based Functionality (for feature phones)
IVR Numbers:
o 080 4516 3666
o 080 4516 3581
o 6366 200 200
PIN Requirement: UPI PIN is required for authentication.
Supported Regional Languages: Available in 12+ Indian
languages, including Hindi, Tamil, Telugu, Bengali, Marathi,
Kannada, Gujarati, etc.
UPI Circle
Purpose: A user-friendly way to send money to a group of people
in one go.
Key Features:
o Users can create a group (circle) of contacts.
o Money can be sent or split among multiple members.
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o Useful for shared expenses, like rent, trips, or group
payments.
o Available in popular UPI apps like PhonePe, Google Pay,
Paytm, etc.
Functionality:
1. Create a UPI Circle with selected contacts.
2. Send or request money from the group.
3. Track contributions within the circle.
Security: Transactions still require UPI PIN authentication for
safety.
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Refund Turnaround Time (TAT):
o Failed Transactions: Refund within 2 working hours after
batch settlement.
UTR Number: 12 digits
RTGS is free):
o ₹2 lakh – ₹5 lakh: ₹25 + GST
o Above ₹5 lakh: ₹50 + GST
Refund & Compensation (if failed):
o Compensation at Repo Rate + 2% if the amount is not
credited and not refunded in time.
Refund Turnaround Time (TAT):
o Failed Transactions: Refund within 1 hour of failure or
before the end of the next working day, whichever is
earlier.
UTR Number: 22 digits
Regulated & Managed by: RBI (Reserve Bank of India)
Official RBI Guidelines:
1. NEFT Online Charges: Free (if done via internet banking, mobile
banking, or UPI).
2. RTGS Online Charges: Free (for transactions done via internet
banking or mobile banking).
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3. Branch Transactions: Banks can levy charges for NEFT & RTGS if
done at a branch.
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Comparison of NPCI & RBI – Roles & Responsibilities
Feature/Function NPCI (National RBI (Reserve Bank
Payments of India)
Corporation of India)
Role Develops & operates Regulates &
retail payment supervises the
systems financial system
Manages/Operates RuPay, IMPS, UPI, NEFT, RTGS,
AEPS, BBPS, NETC Monetary Policy,
(FASTag), NACH, e- Banking
RUPI Regulation
UPI (Unified Payments Developed & Regulated by RBI
Interface) operated by NPCI
IMPS (Immediate Developed & Regulated by RBI
Payment Service) managed by NPCI
NEFT (National Electronic ❌ (Not managed by Managed &
Funds Transfer) NPCI) regulated by RBI
RTGS (Real-Time Gross ❌ (Not managed by Managed &
Settlement) NPCI) regulated by RBI
RuPay Card Owned & operated ❌ (Not managed
by NPCI by RBI)
AEPS (Aadhaar Enabled Developed & Regulated by RBI
Payment System) managed by NPCI
BBPS (Bharat Bill Managed by NPCI Regulated by RBI
Payment System)
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NACH (National Managed by NPCI Regulated by RBI
Automated Clearing
House)
FASTag (NETC - National Managed by NPCI Regulated by RBI
Electronic Toll Collection)
e-RUPI (Prepaid digital Managed by NPCI Regulated by RBI
voucher)
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