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Chapter 5 – People Alignment
MULTIPLE CHOICE
a. Team
b. Experiential
c. On-the-job
d. Succession
e. Just-in-time
(b: Moderate; p. 103)
11. ________________ can be described as the process of “getting the right people on
the bus” and “the wrong people off the bus.”
a. Removal and replacement
b. Person-organization
c. People alignment
d. Transport scheduling
e. none of the above
(c: Easy; p. 109)
12. ________________a formal process in which top executives regularly review all
managers at or above a certain hierarchical level, looking at both performance and
potential, and devise developmental plans for their most promising individuals.
a. Performance appraisal
b. People alignment
c. Job rotation
d. Succession planning
e. none of the above
(d: Moderate; p. 107)
16. Which of the following is correct about the strengths of behavioral simulation?
a. can focus on specific behaviors
b. valid supplement to other screening mechanisms
c. validity increases when multiple interviewers score results
d. focus on actual rather than recounted behaviors
e. both B and C
(d: Difficult; p. 114)
17. Which of the following is correct about the strengths of paper-and-pencil tests?
a. easy to administer and score
b. inexpensive to use on large scales
c. simple to compare
d. valid job success predictors when used in combination with other
mechanisms
e. all of the above
(e: Moderate; p. 114)
20. Patagonia’s statement that “it’s easier to teach dirt bags to do business than it is to
teach businessmen to be dirt bags” reflects what approach to employee selection?
a. behavioral simulation
b. person-organization fit
c. wilderness training
d. competency assessment
(b: Difficult; p. 114)
21. ____________ is a process in which top executives regularly review all managers
at or above a certain hierarchical level, looking at both performance and potential,
and devise developmental plans for their most promising individuals.
a. Task planning
b. Job planning
c. Policy planning
d. Process planning
e. None of the above
(e: Difficult; p. 116)
23. The statement of “explicit lateral movements replace rapid upward functional
mobility with a far broader set of experiences” refers to which practices for
developing executives capable of adaptation and leading change?
a. structural and design changes
b. explicit international movement
c. career mazes
24. ____________ deals with individuals who cannot or will not develop new
competencies and behaviors.
a. Removal and replacement
b. Career change
c. Training
d. Behavioral replacement
e. none of the above
(a: Moderate; p. 115)
25. ____________ is a widely shared perception that decisions are being made on the
basis of valid criteria.
a. Engagement
b. Fair process
c. Managerial manipulation
d. Sequential approach
(b: Easy; p. 117)
26. In order to accomplish fair process, removal and replacement decisions should be:
a. fair in process.
b. valid in content.
c. appropriate in sequence.
d. timely and accurate.
e. all of the above
f. A and B
g. A, B and C
(g: Moderate; p. 127)
29. Questions such as, “Give me an example of a work-related problem that you had to
deal with” or “talk about a recent group experience you had at work and the role
that you played” are examples of which type of interviews?
a. behavioral simulations
b. paper-and-pencil tests
c. behaviorally anchored interviews
d. human interaction tests
e. communication skill tests
(c: Moderate; p. 112)
30. Dealing with recounted rather than actual behaviors is a weakness of which
technique for person-organization fit screening?
a. behavioral simulation
b. paper-and-pencil test
c. behaviorally anchored interviews
d. human interaction test
e. communication skill test
(c: Difficult; p. 112)
31. Self-appraisal and data from multiple sources can increase the ____________ and
____________ of performance feedback
a. validity; reliability
b. cost; timeliness
c. validity; effectiveness
d. timeliness; effectiveness
(c: Moderate; p. 106)
TRUE / FALSE
36. “Buying” involves injecting the organization with new employees who possess the
desired set of competencies.
(True: Easy; p. 102)
38. Training can help convey to employees how their competitive environment is
changing and why their own behaviors need to be altered.
(True: Moderate; p. 103)
39. Training can, under the right circumstances, help employees gain new behavioral
competencies.
(True: Easy; p. 103)
41. The biggest advantages of formal appraisal are validity and accuracy.
(False: Moderate; p. 106)
42. Approximately 90% of Fortune 500 companies use some form of 360-degree
feedback.
(True: Moderate; p. 106)
43. On-the-job experience is less useful than behavioral and cognitive training in
developing new skills among executives.
(False: Easy; p. 107)
44. When supervisors seek to clone themselves, the effect is damaging for the
employees, not for the organization.
(False: Easy; p. 111)
46. The second component of the change effort and training programs is a knowledge
component: an awareness of the forces demanding strategic renewal and change
and the options available to the organization in response to those forces.
(False: Moderate; p. 103)
47. New behaviors acquired during experiential training will fade out unless the work
environment to which participants return supports new behaviors and participants
understand and accept the fact that outstanding performance will require those
behaviors.
(True: Moderate; p. 104)
49. Workforce reductions and employee layoffs may be effective in improving short-
term performance but will not by themselves produce the human resource
competencies required to support strategic renewal and sustain outstanding
performance.
(True: Moderate; p. 115)
51. Unless removal and replacement decisions are viewed by employees as being fair
in process, valid in content, and appropriate in sequence, the decisions can
undermine commitment to change implementation.
(True: Easy; p. 118)
ESSAY QUESTIONS
53. What are the advantages and disadvantages of make/buy options for
changing human resources?
Make approach:
Advantages: Uses existing talents, knowledge and skills; builds commitment to the
organization
Disadvantages: Not all employees can or want to change; change process may be slow;
training can be costly
Buy approach:
Advantages: Quick; injects the organization with new talents, skills and ideas
Disadvantages: May undercut morale/commitment of existing employees (p. 111)
54. What are the strengths and weaknesses of behaviorally anchored interviews?
Strengths:
Can focus on specific behaviors
Valid supplement to other screening mechanisms
Validity increases when multiple interviewers score results
Weaknesses:
Deal with recounted rather than actual behaviors
Can be slow and expensive to administer (Difficult; p. 112)
55. What are the sources of fairness in removal and replacement decisions?
What would be some key questions in determining each source?
b. Due Process: Are decisions seen as final and arbitrary (low fairness), or are
employees able to voice their opinions and appeal what they consider to be
invalid conclusions (high fairness)?
c. Timing and sequencing: Are decisions made before an employee is given an
opportunity to acquire the required skills (low fairness), or are employees
given an opportunity to develop and display the desired new behaviors (high
fairness)? (Moderate; p. 118)
The concept of person-task fit explains that when the organization has specific
tasks that need to be done, it hires individuals with the requisite skills. Human
resource specialists work in a structured way to define the key knowledge, skills
and abilities required in the performance of core organizational tasks. Individuals
are sought and often tested, to determine their competency levels to perform
specific tasks. The best-qualified individuals are then selected to fill the
organization’s job vacancies. (Moderate; p. 110)
59. Explain the two approaches of “make” and ‘buy” in regards to developing
required competencies.
Scenario-Based Questions
You are the new CEO of a major HR firm, offering specialized HR services to
organizations wishing to outsource all or part of their HR functions. In the past, the firm
has been structured into several divisions, including Compensation, Recruitment, Training
and Development, and Legal Services. As part of Step 1, Organization Redesign, you
have successfully piloted cross-functional teams and a new focus on customer service
which you are now rolling out as the new strategic directive for the entire firm. In order to
make sure that the change succeeds, you are now focusing on the newly identified skills
and competencies and you want to make sure that they exist across all groups,
department and functions.
61. One of your first decisions is between a make or buy approach to HRD. You
decide:
a. buying is the quicker option, and besides, the organization needs lots of new
talent.
b. making is the only way to go – after all, the organization relies on
commitment from its long-time employees.
c. you decide on some combination between buying and making.
d. you heard that this whole process has something to do with people getting
on and off busses, so you propose a “share a ride” program for all
employees.
(c: Moderate; p 102)
62. Training and development is a key component of your strategic change process.
Because your budget is limited, you want to cut one or more of the following
training components. Which one would you cut?
a. skill development training, focusing on teamwork and customer service
b. skill development training, focusing on planning and budgeting
c. knowledge component, dealing with strategic renewal and adaptation
d. training in new behavior support for supervisors and peers
(b: Difficult; p. 103)
63. In order to enhance the validity and accuracy of appraisal and feedback, you
implement:
a. 360-degree feedback.
b. standardized assessment.
c. behavioral simulations.
d. removal and replacement.
(a: Moderate; p. 106)
64. As much as you are committed to developing your existing employees, several key
people have left the organization because they did not agree with the changes and
some others had to be let go because of serious performance challenges. The best
way to ensure that the removal part of the process goes well is:
a. handle it as quickly as possible and behind closed doors – that way no one
gets hurt.
b. involve people in the decision, explain the criteria and the reasoning, and
offer due process.
65. In planning replacement for these employees, you decide on which of the following
strategies?
a. The company has a tried-and-true system in place for employee selection –
don’t break what has been working well in the past.
b. Each of these jobs has an extensive job description and your supervisors
have been trained in behavioral interviewing and administering some good
tests that match the person to the job.
c. In light of the strategic change process, it is essential that you select people
who can see the new strategy – you try to pick people who can work well in
teams and know the importance of customer service.
d. You select people based on education and experience.
(c: Difficult; pp. 115-116)
d’Albergotti, Gen., 79
d'Aché, Comte, 51, 91, 254
Dacia, 152
Dacre, 95, 252
-- Thomas, 234
Dagisteus, 192
d'Aguila, 125
d'Albret, Constable, 5
d'Alençon, Duc, 5, 261
Dalgety, Col., 267
Dalziel, Gen., 215
Dalmatia, 152
Damietta, 157
Damjanics, 127, 264
Damrémont, Gen., 64
Danish Invasions, 42, 78, 86, 87, 109, 144, 158, 166, 180, 207, 230,
247, 248, 267
Dano-Spanish Wars, 108
-- Swedish Wars, 37, 61, 86, 93, 94, 113, 125, 128, 132, 144, 214,
239, 257, 269
Danube, The, 232
Dara, 220
Darando, Gen., 166
d'Argentian, 163
Darius, Codomannus, 17
-- King of Persia, 116
-- Hystaspes, 152
d'Armagnac, 155
Darnad Ali Pasha, 192
Darozhinsky, Gen., 224
d'Artois, Robert, 67
d'Aspré, Gen., 165
Datis, 152
D'Aubigny, 226
d'Aubusson, Pierre, 209
Daun, Marshal, 111, 127, 139, 140, 155, 181, 251, 256
d'Aurelle de Paladines, Gen., 67, 142
d'Auteil, Mons., 13
David II, 174
-- of Scotland, 82, 237
Davidowich, 18, 214
d'Avila, Don Sancho, 16, 165
Davis, Capt., 203
-- Commodore, 157
Davoust, 87, 118, 128, 153, 161, 264, 268
de Aguila, 162
Deane, Adm., 200
de Ataida, Luis, 100
-- Beaumont, Robert, 91
-- Bermingham, Richard, 23
-- -- John, 81
-- Burgh, William, 23
-- Bouillon, Godefroi, 118
-- Bouflers, Mons., 140
-- Castries, Gen., 47
-- Castro, Juan, 77
-- Catinat, Marshal, 153
Decebalus, 153
de Charolais, Comte, 164
-- Conflans, Adm., 31
Decius, 92, 193
-- Mus., 261
-- Publius, 227
de Coigny, Marshal, 188
-- Coligny, Marshal, 103
-- Drucour, Chevalier, 143
-- Failly, Gen., 29
Defenders, 76
de Fersen, Baron, 154
Degollado, 242
de Gonzaga, Francisco, 91, 94
-- Grasse, 78
-- Kalb, 47
-- Kray, 85, 86, 111, 116
-- la Barre?, 218
-- la Feuillade, Duc, 256
-- la Gardie, James, 126
-- la Marck, 41
-- la Meilleraic, Marshal, 185
-- la Motte Count, 270
-- la Noue, François, 215
-- la Pole, Earl of Lincoln, 237
-- la Rochefoucauld, 185
-- Lauria, Roger, 158
Del Canto, Gen., 63, 133
de Levis, Chevalier, 205, 217
Delhi, King of, 240
de Ligneris, Mons., 101
-- Lorraine, Chevalier, 218
de Lucy, Richard, 91
-- Lusignan, Guy, 118, 249
Delzons, Gen., 150
de Marche, Count, 242
-- Mauley, 252
Dembinski, Gen., 121, 247, 265
de Medari, Gen., 52
-- Melac, Mons., 132
-- Mercy, Gen., 188
Demetrius, 212
-- Poliorcetes, 115
de Montfort, John, 23
---- Simon, 139
Demosthenes, 181, 204, 241
de Namur, Guy, 67
Dentatus, M. Carius, 31
Derby, Lord, 44, 206, 269
de Rantzau, 247
-- Rassinghem, 266
-- Rieux, Marshal, 217
-- Rigny, Adm., 172
-- Ros, 57
-- Ruyter, 79, 99, 179, 200, 229, 234
Desaix, 152
d'Estaing, Count, 50, 102, 182
Destigerd, 177
d'Estrées, Count, 107, 234
de Suffren, 199, 201
-- Tavannes, Marshal, 162
-- Thermes, Marshal, 101
-- Tourville, Adm., 29, 131
-- Trastamare, Henry, 173
d'Eu, Comte, 50
de Winter, Adm., 48
-- Vandemont, Prince, 68
-- Vere, Duke of Ireland, 206
-- Villiers, Commandant, 130
---- Coulon, 102
Devizes, 214
De Wert, Jean, 208, 209
-- Wet, 80, 220
Dewey, Adm., 151
de Witt, 79
Dexippus, 2
de Letendeur, Adm., 49
Diacus, 138
Diebitsch, Gen., 102, 129
Dieskau, Baron, 132, 136
di Lezze, Antonio, 224
Dingaan, 77
Diocles, 111, 226
Diocletian, 153
Dionysius, 44, 69, 85, 166, 241
Diophantus, 44
di Potenza, Condé, 244
Dirkzoon, Adm., 273
Djezzar, 3
Doblado, 219
Doctoroff, Gen., 150
Dolabella, 70
Dolabella, P. Cornelius, 132
Dolgorouky, Gen., 171
Domitius, Cnæus, 147
Dom Miguel's Rebellion, 220
Donald, Bree, 99
-- Lord of the Isles, 106
Don Carlos, 110, 113
Don Francisco de Toledo, 104
-- John of Austria, 81, 95, 138, 215
-- Sancho of Castile, 257
-- Sebastian, 110, 113
Doria, 59, 64, 197
Dost Mohammed, 121
Douay, Gen. Abel, 267
Douglas, 231
-- Archibald, 19
-- Arch., Earl of, 105, 112
-- Earl of, 184, 261
-- James, Earl of, 19
-- Rebellion, 40
Doveton, Gen., 21
Dragomiroff, 231
Drake, 19, 44
-- Mr., 45
Drepanum, 140
Dresden, 129
Drummond, Sir Geo., 144
Drusus, 141, 148
Dublin, 207
Duchambon de Vergor, 30
Ducrot, Gen., 263
Duff, Sir James, 97
Dufour Gen., 98
du Gast, 54
Dugommier, 251
du Guesclin, 23, 57, 60, 62, 164, 173, 199
Duilius, Caius, 170
du Lude, Seigneur, 191
Dumouriez, 117, 173, 259
Duncan, Adm., 48
Dundas, Adm., 240
Dundee, 124
-- Battle of, 209, 243
Dunkeld, 144
-- Bishop of, 115
Dunkirk, 112
Dunois, 183
Dupleix, 198
Dupont, Adm., 29, 57
-- Gen., 106
Durand, Col., 50
Durham, Bishop of, 237
Durnford, Col., 115
Dutch Wars, 77, 79, 99, 179, 200, 229, 234, 235, 247
d'York, Gen., 56
Fabricius, Caius, 8, 24
Fabius Maximus, Q., 116, 136, 227, 263
Faidherbe, Gen., 27, 105, 218
Fairfax, Sir Thos., 4, 133, 154, 172, 226
Falkenberg, 146
Falkenstein, Gen., 125
Farokshin, 5
Farragut, Adm., 175, 261
Fastolfe, Sir John, 110, 188
Faure, Gen., 14
Faversham, Earl of, 225
Feidlim, 23
Feliciano, 121
Ferdinand, Archduke, 106, 207
-- King of Naples, 185, 210, 226, 260
-- of Brunswick, 68, 160
-- of Hungary, 178
-- Prince, 125
-- the Catholic, 100, 142, 149, 251
Fermor, 273
Ferrars, Lord, 38
Fersen, Baron de, 154
Fife, Earl of, 115
Filipo de Rieti, 273
Finck, Gen., 155
Finland War, 208, 240
Finnegan, Gen., 180
Firth, Lord, 58
Fischbuch, Gen., 58
Fitzalan, Richard, 233
Fitzwalter, Lord, 89
Flaminius, 19, 24, 71
Flammock's Rebellion, 35
Flavius Fimbria, 158
-- Cnæus, 109
Fleetwood, 269
Flemish War, 67, 162, 273
Flics, Gen., 132
Flint, Lieut., 265
Floing, 225
Flores, Gen., 69, 70, 164
Floyd, Gen., 149
Foix, Comte de, 242
Fontana, Benedict, 47
Forbach, Battle of, 236
Forde, Col., 113, 154, 206
Forey, Gen., 134, 163
Forgacz, Count, 188
Forster, Gen., 202
Fort Duquesne, 101, 271
-- Lyman, 132
-- Necessity, 102
Fournier, Gen., 102
Fraga, 139
Francis I, 153, 189
-- II of Naples, 95
-- Joseph, Emperor, 234
Francisco de Manesses, 258
---- Melo, 211
---- Toledo, Don, 104
-- Pizarro, 135
Franco-Austrian War, 147, 149, 163, 234, 256
-- German War, 14, 27, 29, 31, 43, 58, 63, 105, 137, 142, 153, 158,
178, 188, 218, 235, 263
-- Mexican War, 3, 134
Fraser, Gen., 74, 238
Frauenberg, The, 158
Fredegond, Queen, 255
Frederic II, 66, 100
-- IV, of Denmark, 239
-- Augustus, 62
-- Barbarossa, 136
-- Charles, Prince, 82, 98, 126, 137, 158, 168, 178, 197
-- Duke of Austria, 168, 242
-- Elector of Saxony, 168
-- of Bohemia, 201
-- the Great, 60, 72, 109, 111, 112, 126, 129, 139, 140, 143, 162,
181, 201, 234, 273
-- William III, 239
----Elector, 89, 207, 236
French, Gen., 84, 124
-- Canadian Rising, 217
-- Civil Wars, 67
-- Invasion of Egypt, 1, 3, 108, 177, 204
Fresnel, 105
Freyre, 59
Freytag, 112
Fritigern, 105, 152
Frossard, Gen., 235
Fullali, The, 113
Fulvius, Cn., 32
-- Q., 49
Futteh Mohammed Khan, 124
Haco, 134
Hadji, Ahmed, 63
Hadrianus, Fabius, 44
Haidar Khan, 97
Hakki Pasha, 260
Halfdene, 21
Halil Pasha, 120, 202
Humayun, 61, 121
Hamet Zeli, 149
Hamilcar, 68, 69, 110, 111
Hampden, 55
Hampton, Gen, 57
-- Thos., 60
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