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mfa-setup-guide

This document is a user setup guide for configuring Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. It provides step-by-step instructions for downloading the app, signing into an account, and setting up MFA, including alternate authentication methods. The guide concludes with confirmation of successful MFA setup for the user's email account.

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buicongminh0311
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3 views

mfa-setup-guide

This document is a user setup guide for configuring Multi-Factor Authentication (MFA) using the Microsoft Authenticator app. It provides step-by-step instructions for downloading the app, signing into an account, and setting up MFA, including alternate authentication methods. The guide concludes with confirmation of successful MFA setup for the user's email account.

Uploaded by

buicongminh0311
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 8

MULTI-FACTOR

AUTHENTICATION
(MFA)
USER SETUP GUIDE
CONFIGURING THE AUTHENTICATOR APP

The Microsoft Authenticator application is


01 required before beginning the setup of MFA on
your account. Please download it from the
Google Play Store for Android, or the App Store
for iOS.

For more information on Microsoft Authenticator


app, visit the Microsoft Authenticator page on
the Apple App store, or Google Play store.

02

On your computer, open your


preferred web browser and
navigate to
https://www.office.com
Click on the Sign in button.

03

Enter your Swinburne email


address and click on the Next
button

Information Technology
01
04

After typing in your email address, you


may be prompted to choose which
account to use, if so, click on Work or
school account.

05

Enter your Swinburne email


address’ password and click the
Sign In button

06
It is now time to setup Multi-Factor
Authentication (MFA).

Click on the Next button to proceed.

Note: If this screen does not appear,


please call the service desk on (03) 9214
5000, option 5, to ensure your account
is activated for MFA enrolment.

Information Technology
02
07 Please ensure you have the
Authenticator app
downloaded onto your
phone, then press the Next
button.

Note: If you do not own a


smart phone, click I want
to set up a different
method and proceed to
Alternate Authentication
Methods below.

08

Click Next on your


computer screen to
continue.

09

You will need to keep this screen


open while you work on your mobile
in the next steps, as the QR code
displayed will be used to set up the
Authenticator app.

Information Technology
03
Open the Authenticator app on your phone. If you have not used the app
10 before, you will be shown an introduction.
Press Skip or the > arrow to get to the main menu.
You may be directed to enable push notifications, which is recommended.
Next, press Add account on the main menu, then Work or School account.
Proceed to Step 12 of this guide.

If you do not have the Add Account button on the main screen of the
11 Microsoft Authenticator app, click on the options menu dots in the upper
right-hand corner, then click on Add account, and finally, click on Work or
school account.

12
The Authenticator app will now look for the
QR code prepared in Step 9, above.

Focus the camera over the QR code square.


The app will automatically pair itself to your
account.

Once scanned, press Next on the MFA setup


screen in Step 9.

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04
The MFA setup will now confirm that the configuration was successful by
13 sending a test approval to your phone.
Click Approve on your phone and Next on your computer to complete the
setup.

14
The Microsoft Authenticator app
has now been configured, and you will
be able to see your account listed as
“Swinburne University” with your email
address below.

15 Congratulations!

Your email (O365) account


has now been setup with
Multi-Factor Authentication.

The final page on the website


will show you what device
and default sign-in method
you have configured.

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05
ALTERNATE AUTHENTICATION METHODS

To set up an alternate verification method, you will


01
need a phone that is accessible to you; your desk-
phone, home-phone, or mobile will work.

02 After clicking I want to set up a


different method in
Configuring the Authenticator
App, Step 7, you will be
provided with a dropdown list of
alternate login methods.

Select Phone and then click


Confirm.

03 In this section, we will need to fill


out your contact details and
verification method.

In the dropdown-box, please select


Australia (+61) and enter your
phone number in the text box to
the right.

Lastly, select Call me and then


click Next.

Note: Due to security concerns, Swinburne IT does not recommend using SMS as
your authentication method.

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06
04
At this point, you will receive a
phone call from Microsoft.
Answer the call and you will be
directed to press # to authorise
the login attempt.

05 The authentication service


has now verified your phone
and has set it as an
authentication method on
your account.

Press Next to continue.

06 Congratulations!

Your email (O365) account


has now been setup with
Multi-Factor Authentication.

The final page on the website


will show you what device
and default sign-in method
you have configured.

Information Technology
07

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