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Incident Report Guide

The document serves as a comprehensive guide on incident reporting in the workplace, detailing its purpose, benefits, types, and essential elements for effective reporting. It emphasizes the importance of documenting incidents to improve safety, communication, and organizational processes. Additionally, it provides a step-by-step approach to writing an incident report, including necessary information and actions to take post-incident.

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7 views

Incident Report Guide

The document serves as a comprehensive guide on incident reporting in the workplace, detailing its purpose, benefits, types, and essential elements for effective reporting. It emphasizes the importance of documenting incidents to improve safety, communication, and organizational processes. Additionally, it provides a step-by-step approach to writing an incident report, including necessary information and actions to take post-incident.

Uploaded by

satria
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Incident Report Guide: All You Need To

Know
Prevent critical safety issues in the workplace through comprehensive incident reports

What is an Incident Report?


An incident report is a tool that documents any event that may or may not have caused
injuries to a person or damage to a company asset. It is used to capture injuries and accidents,
near misses, property and equipment damage, health and safety issues, security breaches and
misconducts in the worksite.

What is the Purpose of Incident Reporting?


As part of Incident Management, (e.g., ergonomic assessments).

An incident report is utilized by:

 an authority to create a report of an incident;


 a worker to report an incident he/ she has witnessed;
 any member of the organization to raise awareness about an incident that has occurred
in the worksite.

Top 3 Benefits of Incident Reporting


The management and their workers should know why incident reporting can not only
improve an organization’s safety but also help the business stand out from others and, most
importantly, can help create a sound and healthy working environment and culture for
workers.

1. Immediate Reinforcement of Actions


In the event that an incident happens at work, documenting and reporting the details to
management can induce immediate and necessary measures to be taken (e.g., providing first
aid). This also heightens the seriousness and gravity of any incident, reminding all workers
that these events should be reported, whether big or small. Immediate action also helps
leaders magnify their responsibilities in ensuring a safer place for their workers.

2. Communication on Hazards and Threats

Communicating threats, risks, and hazards to all concerned and affected workers in an
organization helps raise awareness of possible dangers that may arise. This could be an
essential tool for industries in which tasks are associated with the highest risks, such as the
construction, manufacturing, mining industries, and even offices, which are prone to
unexpected incidents because of potential hazards that can be overlooked.

3. Continuous Improvement of Processes

An incident report provides a clear picture of what an organization should focus on resolving,
changing, improving, or eliminating. This also helps the management implement new policies
to determine the efficacy of these changes for safety and quality.

What are the 4 Types of Incident Reports?


Here are 4 types of incidents you should report:

1. Sentinel events – these are unexpected occurrences that result in serious physical or
psychological injury or death (e.g., slips, trips and falls, natural disasters, vehicle
incidents, disease outbreaks, etc.).
o Worker injury incident
o Environmental incident
o Property damage incident
o Vehicle incident
o Fire incident
2. Near misses – these are situations where the people involved had no injuries but
could have been potentially harmed by the risks detected.
3. Adverse events – related to medicine, vaccines, and medical devices (in compliance
with ISO 14971). These events occur when an act of commission or omission harms a
patient rather than the existing disease or condition.
4. No harm events – these are incidents that need to be communicated across an
organization to raise awareness of any harm that may happen.

Additionally, there are two major ways to create a comprehensive incident report: list type
and narrative type. List-type reporting allows users to enumerate all the relevant information
in a straight-to-the-point approach. Narrative reporting, meanwhile, involves documenting
events in a descriptive or storytelling manner. As the keyword suggests, it narrates the whole
incident from start to finish.

What to Include in an Incident Report


To ensure an effective incident reporting, it should be accurate, factual, complete, graphic,
and valid. Here’s a list of elements that would guide you during the documentation of an
incident:

 General information
 Setting or environment
 Affected people
 Injuries and the severity
 Witnesses
 Administered treatment
 Property and equipment damages
 Events
 Actions of people involved during the incident

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How to Write an Incident Report: A Step-by-Step Guide


(with Examples)
Now that we have an idea of what information should be included in an incident report,
here’s a sample walkthrough of an incident report PDF sample to give you a clearer picture of
how you can create an effective incident report. Additionally, this walkthrough is performed
using a digital incident report template.

Step 1: Provide Fundamental Information

To make sure that no essential details are missed, collect the basic information and write
them down. You can do this by answering the following questions:

 What type of injury was caused, if any? Was it fatal or non-fatal?


 Was there any property damage?
 When and where did it take place?
 What task was being done at the time when the incident occurred?
 What was the environment like?

Using the scenario above, the first section of your report would begin to look something like
this:
Incident Report Sample – Step 1

In our incident report example, we took advantage of adding photo evidence to better
illustrate the environment where the incident took place. Notice that the photo attached had
an annotation. Annotating gives the reader(s) of your report a clearer idea of what to look at.

Step 2: Take Note of Any Damages and Injuries

The next thing you would want to do is determine the results of the incident. Did it cause any
damage or injure anyone? If so, you should describe it in detail and, if appropriate, provide
photo evidence of the damage.

Incident Report Sample – Step 2

Step 3: Identify Affected Individual(s)


Provide the names of the people involved along with their job details, such as title, shift
arrangement, and other relevant information.

Incident Report Sample – Step 3

Step 4: Identify Witnesses and Take Their Statements

Record the names of people present during the incident and gather their statements. These
will be valuable in understanding the sequence of events that led to the incident and may even
provide you a better insight into whether or not the behavior of the affected employees was a
factor that contributed to the injury or damage. Witnesses’ statements can be noted verbatim
or paraphrased. Remember to have the witnesses sign off on their statements to verify the
accuracy of what has been recorded.
Incident Report Sample – Step 4

Step 5: Take Action

This refers to the actions that should be taken after the incident. It includes corrective actions
that will eliminate recurrence of the incident. The corrective actions section of your incident
report can also include the actions that you need to take in order to complete the report.

Incident Report Sample – Step 5


Step 6: Close Your Report

Upon completion of the previous sections, you may collect management’s comments on the
incident. For accountability measures, you, as the reporter, and someone from upper
management should sign off. This will validate that the information stated in the incident
report is truthful and unquestionable.

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