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Guidelines on Forfeited ACE v4 2

Examinees must prepare a valid government-issued ID and ensure reliable internet and power connections to avoid forfeiting their online examination. They should take the exam in a quiet, well-lit space, free from distractions, and comply with specific guidelines regarding equipment and behavior during the exam. Non-attendance may lead to forfeiture, and any suspected cheating will be monitored and recorded, with the possibility of disciplinary action.

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Aseus Villola
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7 views

Guidelines on Forfeited ACE v4 2

Examinees must prepare a valid government-issued ID and ensure reliable internet and power connections to avoid forfeiting their online examination. They should take the exam in a quiet, well-lit space, free from distractions, and comply with specific guidelines regarding equipment and behavior during the exam. Non-attendance may lead to forfeiture, and any suspected cheating will be monitored and recorded, with the possibility of disciplinary action.

Uploaded by

Aseus Villola
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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AVOID FORFEITING THE ONLINE AGENT'S

COMPUTERIZED EXAMINATION

Ensure that a valid


government-issued ID is ready
Must have the examinee's full name,
Ensure that internet and power
photo, date of birth, country, issue date
and expiration date connection are reliable
Must be fully visible to the proctor Internet connection must satisfy the
recommended speed set by the
This information will be used solely for the
Insurance Commission
purposes of confirming your identity and
Any unintentional power loss will
will not be retained after the examination.
automatically forfeit the exam
All programs including reviewers,
Laptop/Desktop device must satisfy applications and websites must be closed
at least the minimum required except for the WebEx application and web
browser used to access the Online ACE.
specifications to take the exam
Webcam and Microphone must be fully-
Ensure that all information are
functional correct and accurate
Audio and Video must be checked Examinees are advised to check as
thoroughly to ensure that these are well their SPAM folder for the
working properly throughout the whole examination details sent by IC-ACE
examination period Examinee must be registered in
The proctor will monitor the camera and WebEx within 8 hours after receiving
microphone activity of examinees for the email from IC-ACE
whole duration of the exam and will be on Display name in WebEx must be
hand to address any potential queries or
updated and must follow the specific
questions, through chat.
format prescribed by IC.
Non-attendance / Non-apperance Ensure that correct email address is
encoded during registration
Examination not taken on the assigned Double check if username being
schedule is deemed forfeited encoded during log-in is correct
Examination may only be re-scheduled if Late examinees will no longer be allowed
non-attendance/non-appearance is due to to take the exam.
COVID-19-related issues.

REMINDERS
(A) The exam should be taken in a well-lit, quiet, and private location/room and the following items should be removed from the workspace
prior to the start of the exam:
Other computers or laptops not being used during the exam
Mobile Phones
Tablets
Smart Devices
Calculators
Notes or papers, books, and/or reviewers;
Hats/Sunglasses/Headset
Any other object that may contain writing (e.g., food products with labels).
(B) lndividuals who are not taking the examination are prohibited from entering the room while the examination is ongoing.

(C) A bottle of water or similar is allowed during the examination, but the label must be removed. No other foodstuff may be consumed.

(D) The use of hearing aids are allowed but shall only be used during the orientation proper. lf a hearing aid is required, please inform the
assigned agency licensing processor at least 48 hours prior to the exam starting time.

(E) Toilet/bathroom breaks are not permitted once the exam has started.

(F) ln cases where the proctor suspects that cheating or any other act of impropriety may be occurring, the proctor may request the
examinee to share the screen and will provide instructions for doing this. They may also request to move the camera around to reveal the
workspace or surroundings.
(G) The online examination room is recorded upon entry of the examinee until the submission of the last examinee of their exam. These
recordings will be used by the Licensing Division in determining if an act of impropriety has taken place during the exam as appealed by an
examinee. The recordings will only be retained for 30 days after the exam date.
(H) If an act of impropriety has been deemed to have taken place, lC reserves the right to apply the appropriate disciplinary policy.

An examinee may opt to re-take the forfeited examination but


has to provide new set of requirements including settlement of
new examination fee.

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