FSS Weekend Programme

MGMT3017
HUMAN RESOURCE
MANAGEMENT
WELCOME!
Semester 1, 2024/2025
Ms. Aleshia Gopie

Chapter 3 – Talent Management (Dessler, 2017)

 Learning Objectives
At the end of this session, you should be able to:

• define talent management

• describe the various features of talent management
• identify the key roles of talent management in
organizations
• Identify the connection between HRM and talent
management

Aleshia Gopie
 Talent Management Strategy

WATCH THIS Talent Management Strategy

Discussion Questions:
1) What are your key takeaways?
2) Is there anything in the video that is similar to or reminds you of anything
we have done so far?
3) How would you define talent strategy?

Aleshia Gopie
 Definition - Talent

“
the intellectual capacity of the
organization’s people to discover new
products or services, identify new markets
or niches, find new ways to meet or
exceed client expectations, learn
collectively and individually, and
outpace competitors through agility by
moving faster and more deliberately.”
- (Rothwell & Kazanas, 2003, p.12)

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Definition – What is “talent”?

“
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SOURCE: (Arris, 2014) 5

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 Definition - Talent

“
“a sum of the person's abilities… his or her
intrinsic gifts, skills, knowledge,
experience, judgment, drive and ability
to learn” (Handfield-Jones et al., 2001)
(Source: Ansar & Baloch, 2018)

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 “War for Talent”

“
developed by McKinsey consultants in 1997
to describe the challenge that several
organizations faced in attracting and
keeping high performing and highly effective
talent in the changing world of work.

It is said to be the main impetus for the

emergence of Talent management.
(Claus, 2019) ACADEMIA

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Is there still a “war for talent”?

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 Is the war for Talent over?

“
A global talent shortage is impending, and its
financial impact has been predicted to
reach over US$8tn by 2030.”
(Source: Ott et al, 2018)

WATCH
THIS War for Talent ACADEMIA

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Definition – Talent Management

“
the goal-oriented and integrated process of planning,
recruiting, developing, managing, and compensating
employees.”
- (Dessler, 2017, p.96)

“an integrated approach to recruiting, development,

performance management, compensation,
development planning, and learning.” (Bersin, 2011)

“the pool of activities which are concerning to ACADEMIA

attracting, selecting, developing and retaining the best
employees in the strategic roles”
- (Rabbi, Ahad, Kousar & Ali, 2015)

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Definition – Talent Management

“ WATCH What is talent management

THIS

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 Talent Management or Strategic HRM

Does TM replace strategic HRM or does the former reinforces the latter?

There are arguments supporting the idea that talent management is superior
practice compared to HRM while other views are that TM strengthens the
strategic role of HRM. Use scholarly support [For example, Barney, Lewis &
Heckman, Blass, Tarique and Schuler (2012)] and share your perspective on
this matter with the class.

Aleshia Gopie
 Approaches to Talent Management
Inclusive approach:
Talent management should apply to all workers.

Exclusive approach:
Organizations should disproportionately invest scarce resources
in the individuals or jobs from which they expect the greatest
return.

Source: (Cappelli & Keller, 2014, pp.307-308)

Also available at : (Ariss, 2014, p.16)

Aleshia Gopie
What is a Talent Management

“
Framework?
gives structure to your plan to meet the
human capital and business needs within the
organization.”
(Source: Academy to Innovate HR)

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 Talent Management Model
Organizations may develop a talent management
framework based on their HRM or Talent strategy.

However, there are general frameworks put out by some

scholars.

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Aleshia Gopie
Talent Management Framework Example 2

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Is Talent Management effective?

Source: McKinsey
Consultants

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Definition – Talent Acquisition

“
the process of identifying, attracting and
retaining highly qualified and talented
individuals.”
– (Tyga, 2012)

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Talent Acquisition - Job ads in
Jamaica

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 Recruitment vs Talent Acquisition

WATCH THIS How Nestlé transformed recruitment

into talent acquisition

Aleshia Gopie
 Recruitment vs Talent Acquisition

Talent acquisition vs recruitment vs talent

WATCH THIS
management

Aleshia Gopie
Definition – Talent Engagement

“is about engaging talent during their entire

journey with the organization - right from the
time of acquisition to onboarding process
and thereafter, from learning, development
& career progression to exit.”
– (Society for Human Resource Management)

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 Talent Engagement vs Employee
Engagement
Both are different.

Talent engagement means bringing on board the talent desired.

It is related to but different from employee engagement – which refers to
the degree to which employees are emotional and intellectually invested
in the company.

Aleshia Gopie
 The Contemporary Approach to talent
engagement: Employee Experience

“Most employers have made the employee experience part of their employee
engagement strategy.” (Tucker, 2020)

“employee experience is different from employee engagement. Where employee

engagement looks at the work attitude of employees, the employee experience
looks at the more day-to-day encounters and frustrations at work.”
- [Source: Academy to Innovate HR (AIHR)]

Aleshia Gopie
Definition – Employee Experience

“
the employee’s holistic perception of the
relationship with their employing organization
derived from all the encounters at
touchpoints along the employee’s journey.
- (Plaskoff, 2017)

WATCH THIS Employee Experience

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Definition – Talent Development

“ focuses on the planning, selection and

implementation of development
strategies for the entire talent pool to ensure
that the organisation has both the current
and future supply of talent to meet strategic
objectives and that development activities
are aligned with organisational talent
management processes”
- (Garavan et.al, 2011, p.6)

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Definition – Talent Development

“Strategic Development of Talent (SDT) is the

process of changing an organization,
stakeholders outside it, groups inside it, and
people employed by it through planned and
unplanned learning so that they possess the
competencies needed to help the
organization achieve and sustain
competitive advantage.
– (Rothwell & Kazanas, 2003, p.4)
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Understanding Talent Development

Watch Talent Development

this

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 The Value of Strategic Talent Development
❑ “proactive rather than reactive. The organization commits to developing
talent.

❑ ties learning to a comprehensive planning process for talent that aligns it to

strategic business plans and HR plans.

❑ Talent development efforts such as training have been shown to serve as

retention tools, as well as a means of building internal bench strength.

❑ Those who coordinate talent development must increasingly think

strategically if they are to enjoy long-term career success.

❑ It can serve to anticipate and build the competencies needed for future
competitive success. In this respect, it can support strategic business plans
and individual career plans.” Source” Rothwell & Kazana, 2003, p.33
Aleshia Gopie
Definition – Talent Retention

“
all the activities and practices used by an
organization to prevent the departure of
talent.”
- (Ott et al., 2018)

Watch this Employee Retention

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Talent Retention and Talent strategy

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 Talent Retention Strategies

WATCH Talent Retention Strategies

THIS

Aleshia Gopie
Thank You!

Aleshia Gopie