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Supporting
Positive Behaviour
in Intellectual
Disabilities
and Autism
Practical Strategies for
Addressing Challenging Behaviour
TONY OSGOOD
1. Introduction
2. Manifesto: A Bill of Rights (and Wrongs)
3. Working Together or Pulling Apart?
4. Behaviour is Lawful even when Awful: Exotic Communication
5. The Elephants in the Room: On Being Person Centred
6. Exploring: Understanding a Different Story
7. Being There and Doing More: Support Strategies
8. Hits Happen: Keeping Things Together when Things go Wrong
9. What People have Taught Me
10. Afterword: What I Think when I Talk about Autism
References
About the Author
Subject Index
Author Index
Acknowledgements
CHAPTER 1
Introduction
In this regard it matters not the size of the building: being unheard
in a large institution is the same as being unheard in a small
community home, save for the lack of secret places harbouring
safety and privacy. There is no place to hide in a small home.3
Whilst we have moved on a good deal and the acceptability of
controlling responses to challenging behaviour is lessening, this is by
no means a battle won. Travesties such as punishing consequences
to challenging behaviour, the horror of children and adults being
placed miles from their families in institutions, and utterly avoidable
deaths are still regularly reported.
In 2011, in the UK, the BBC documentary series Panorama
revealed the abuse of autistic people and people with IDD resident
in a private hospital called Winterbourne View. The hospital was part
of an organisation providing care for vulnerable people while making
a profit for shareholders. Following a criminal investigation,
prosecutions were made. As a result, those controlling policy sought
to move people whose behaviour was most challenging away from
such large congregate settings as hospitals and assessment units, to
smaller and more local services. The government initiative
Transforming Care promised to ensure most people being supported
in hospitals were found better support elsewhere, and the NHS,
which often funded such private hospital placements, proclaimed a
need for homes not hospitals. But promises are easier to say than
deliver. After half a dozen years of investing in endless assessing and
subsidising rhetoric, some people’s lives have been enriched through
escaping hospital, but for too many autistic people and those with
IDD not much has changed. The Transforming Care initiative
appears to be no more than continuing indifference: people remain
miles from home and their voices continue to be unheard.
This Book
This book will not change your life, but aims to provoke thinking.
That thinking might change how you understand challenging
behaviour – and that can change lives for the better.
Had I written this book thirty years ago it would have been very
different. It would have emphasised behaviour analytic approaches
and de-emphasised relationships and quality of life. It would have
been more about data than people’s stories and more about the
technology of behavioural science than about choice.
Now we know the benefits of listening to the voices and
behaviour of the children and adults we serve, there is no longer any
excuse for blocking our ears. When I work with people whose
behaviour challenges, I have learned, primarily, to turn up, shut up
and listen. Like many, I’ve learned to listen with my eyes. Most of
the people I know are better non-verbal communicators than verbal.
To listen watchfully sounds a little odd, but it cuts to the heart of the
work.
The old default of harvesting data before anything else has been
amended by experiences accruing from the benefits of listening to
people’s stories of their lives. Now I ask about relationships and well-
being before antecedents and contingency data. Now I ask what’s
bugging them, not about schedules of reinforcement.
When at times this book questions and criticises common or
robotic practices, remember that I myself have engaged in unhelpful
and actively bad habits at times.4 Invariably such moments coincided
with the demands of my job but that’s no defence. Putting my own
interests first may be logical in some situations, but it means other
people come second. John O’Brien – of whom, much more later –
writes that a person-centred practitioner lives and works in the
tensions between the individual they are supporting and the
incessant demands of organisations to deliver quantity not quality.
Being person centred means we are caught between the sea of
faces and the kingdom of numbers that is Serviceland (O’Brien,
2002).
I am in recovery from the kingdom of numbers, however, being
in a kind of rehab for behaviourists. Each day provides opportunities
for me to be better at being more rounded and more person centred
not only in my work, but in my whole life.
This book shows that if we know where challenging behaviour
comes from we may feel more able to confront people who say it
comes out of nowhere. There is always a predictor that challenging
behaviour is likely to appear, usually obvious warning signs, too.
Whether we see these or not is the issue.
If we know why challenging behaviour keeps happening, we
might be better placed to do something constructive about it. If we
know when challenging behaviour is likely, we can work to amend
those moments. If we know what follows challenging behaviour, we
can find easier ways for the person to achieve the same outcome in
a safer manner. These approaches may well enable the person not
to challenge quite so often or so intensely.
There are always alternatives we can support the person (and
ourselves) to learn. We cannot guarantee to stop challenging
behaviour – humans don’t unlearn – but we can make it the least
effective skill the person has learned. We can help make challenging
behaviour obsolete, or less impactful, or less significant by
supporting the person to find new ways of achieving their very
reasonable desires as part of a life they enjoy. This book is an
informal (and occasionally funny and often sad) guide to doing just
this.
Who Shaped the Thoughts that Made this Book?
We all have heroes – people who have given us pause for thought
and so shaped our thinking. The best ideas in this book are crafted
from the work of others, though the errors I claim for myself. The
American psychologist Herb Lovett once gave a speech long ago – in
the ancient 1990s – that suggested Serviceland had difficulty in
learning: though they tend to be filled with learned people, human
service organisations often do not learn from the feedback provided
by people using services. People that challenge may be difficult to
serve but it does not follow we are obliged to degrade them by not
giving authority to their experiences, pain and gifts.
Lovett widened the debate about how best to support those
whose behaviour challenges us. He spoke of community as not
merely a place but a way of being connected with people.
Community is not a place, he argued, but a way of life. Lovett dared
to speak of the need for a more compassionate application of
scientific knowledge. And he dared to speak of love.
Lovett was an activist who questioned how behavioural
approaches were being used. He suggested it is all too easy to be
blind to the person or their lives when seeking to reduce challenging
behaviour. He argued the use of aversive and punishing techniques,
an over-reliance on restraints and medication, and intervening
without knowing about the person, are self-defeating and inhuman.
He argued we have created services for what people are not, not
who they are. Basing intervention on a diagnosis and not a person is
similarly unhelpful. The price of such situations is paid not by
managers or commissioners or services but through the denuded
experiences of many people trying to live their lives in or through
services. Lovett’s point is that by focusing purely on behaviour it is
all too easy to miss the big things that are important to a person,
such as living a good life. By focusing on data we blind ourselves to
the equally important human perspective.
A graph does not describe a person, and scatter plots are merely
ink on paper. These things inform our practice. We reduce a person
to a diagnosis or a problem and lose sight of the human if we fail to
consider broader quality-of-life issues. Supporting people whose
behaviour challenges the system was for Lovett not a clinical issue,
more a social justice issue (Lovett, 1996).
There is plenty of research to show that having few friends or
limited social networks can be debilitating (e.g., Forrester-Jones et
al., 2006). Likewise, not keeping life interesting and active, not being
person centred, is a road we really do not want to travel if we are
committed to good support (Mansell and Beadle-Brown, 2012). But
no matter the quality of the organisation, if support provision does
not continually renew the support it provides it will deteriorate to
resemble something like an institution: a factory churning out clinical
misery. Someone using services might value choice and voice – and
the unpredictability (the freedom) this might produce – as much as
how their support staff are efficiently organised. If human services
paid as much attention to the accomplishment of an enjoyable life as
they do to other issues, many people would be better supported,
including staff and parents (European Intellectual Disability Research
Network, 2003).
David Pitonyak works to help people support more effectively
those who challenge; he argues loneliness is the only real disability
as it sets us apart. Pitonyak wonders if by reaching for ‘independent
living’ we are not at times inadvertently creating islands of loneliness
(Pitonyak, 2010b). His work, emphasising belonging and partnership
alongside robust evidenced-based interventions, continues to inspire
and will feature throughout this small book. Pitonyak argues that a
crucial and often overlooked aspect of how we respond to
challenging behaviour involves acting to ensure we consider the
welfare of those supporting people, too: do support workers and
parents or siblings have their own support plans, Pitonyak wonders,
and if not, why not?
Dependence on support services means many disabled people
rely on others. Relying on others makes it immensely important that
services are competent at delivering what the person requires. The
question of competence is a complex one from the outset; the first
problem is who defines competent provision: the accountants, the
commissioners or the people living in services? If it is the former
two, then managerialism wins and the human can become lost in a
field of financial figures and bottom lines. Human lives cannot be run
as businesses. Pitonyak, along with many others, argues for both
good ‘clinical’ skills and inclusion of the views of people living in
services.
Humans tend to be safer and have richer experiences the greater
the number of people with widely different views they have in their
lives. Often most of the people involved in the life of a person with
IDD or autistic individuals are paid to be there. In the UK, many
people with impactful differences are living lives in a market
economy that views them not as customers but as economic units
and assets. John O’Brien wrote powerfully that discovering the
person within the myths is crucial, and that what matters is the
accomplishment of a good quality of life (O’Brien, 1987). Influenced
by the work of John and his wife Connie Lyle O’Brien, this book is
aimed in part at helping us remember that those who challenge us
are fully human first, that those challenges are no excuse not to do
our best with and by people, and that people are not merely
resources to help grow a pension fund for chief executive officers.
It is often the case that the person behaving in these ways may not
intend to cause harm, may not even think of their behaviour as
challenging at all. They may consider it self-determination, self-
preservation, or self-expression. They may not consider it at all.
Challenging behaviour then is both very real and a ‘social
construction’, in that behaviour is said to be challenging when people
agree it is. A young man’s smoking and drinking is not a problem for
him or his friends, but it might well be considered challenging by
teetotal non-smoking neighbours or the class teacher, and his doctor
might want to tell him about future risks, too. The young man might
well consider everybody’s advice to him unbearably challenging and
harmful to his sense of independent identity.
Just because behaviour is socially unacceptable in one place
(removing clothing in the frozen-food aisle of a supermarket) does
not mean it is unacceptable in another place (getting ready for bed).
The impact on cultural norms influences whether others classify
behaviour as challenging. But here is the issue: who decides? And
what happens when you are so labelled? Can you appeal such a
decision?
Even when a person who does not know you classifies your
behaviour as challenging, that behaviour remains meaningful for
you. No matter how unusual or impactful, the behaviour is adaptive
– it has an effect and is fit for the situation you find yourself in. It
will continue to be used until other behaviours are learned. And even
if alternative behaviour is learned, the person may choose the
behaviour that is most effective – often, the most impactful.
This can result in the meaning of challenging behaviour
becoming contested and politicised: a young person harming
themselves may be diagnosed with a ‘psychiatric disorder’ by a
psychiatrist, a ‘behavioural disorder’ by a psychologist, or as
possessing a ‘coping mechanism’ by others. Challenging behaviour is
often all things to all people, though the most powerful people tend
to write the historic notes that follow the person throughout their
lives. Such diagnoses litter the histories of a vulnerable child or adult
in the same way plastic litters the ocean: both cause harm, both
drag you down, both can become part of you, and both can kill.
The Challenging Behaviour Foundation (CBF) is the leading UK
charity supporting families of those with IDD whose behaviour
challenges those around them. The CBF estimates that in the UK
alone up to 30,000 individuals with severe IDD show challenging
behaviour. Challenging behaviour is a significant feature of the lives
of many more children with moderate or mild IDD. It has a
significant cost in terms of resources, time, exhaustion and
happiness. Challenging behaviour is a significant element of parental
concern and the work of professionals the world over. Wherever we
go, there it is.
There are also factors that are internal to the person. Medical issues,
such as illnesses or pain, can make us less tolerant of things we
might otherwise be able to cope with (my family know I have a PhD
in Grumpy when suffering near-terminal Man Flu). Ascertaining if the
person is in pain may be problematic because sometimes the person
cannot tell us directly, but we can pick up clues from changes in
behaviour. A full medical examination is usually helpful to eliminate
such possibilities: a person may not be pathologically pre-disposed
to self-harm but might have toothache. Some forms of genetic or
physiological conditions can impact behaviour. Therefore, health
checks and monitoring of well-being are the first step to
understanding what influences challenging behaviour.
Other personal factors include emotional or mental health. How
we feel and think matters a good deal, and influences how we act.
Our sense of self, our sense of belonging in a place or among a
network of equal relationships, our ability to communicate, and our
needs and desires, all combine to influence our behaviour. That is
why throughout this book I urge us to keep a look-out for elephants
in the room before calling on behavioural assessments.
If you can ensure good communication, an interesting life and
basic physiological and psychological well-being, you tend to find
you have facilitated a reduction in challenging behaviours without
the need for other support.
This has led me to conclude that all too often challenging
behaviour is complaining about something not working in the
person’s life. We should arrange what the person needs for a happy
life rather than reprimand them for challenging behaviour:
challenging behaviour may be the only language they have that is
sure to make you hear.
Onwards
This book draws together thirty years of experience and current
research in an informal, entertaining and informed manner. It
presents situations that are sad and funny and demonstrate the hard
work required to support those whose behaviour challenges. We will
go searching for invisible elephants before encountering battling
robots and humans. Along the way we will stand upon soapboxes,
rage against inequality, make mention of compassion, and explore
simple ways to interpret the messages behind challenging behaviour.
All before suggesting clear ways for developing support strategies
without the need to roll around the floor in despair. All without use
of a safety net.
1 Active listening means taking not only what is said at face value – a literal
interpretation – but also what is meant. To listen actively we decode words or
behaviour into meaning. A person may say or appear upset, but why? It
incorporates careful listening and watching, but only in preparation of taking
action to support the person in a manner that shows we are very much
present with them. An autistic young man I spent time with would frown after
a time together. The frown meant to me that I was speaking too fast, too
unclearly. His behaviour showed me I needed to slow down, give him space
and time to think.
2 We considered it a problem to be overcome or eliminated rather than
understood; challenging behaviour couldn’t teach anything to those of us who
seemed to know so much.
3 For a useful, nuanced and salutary ethnography of what it is like to work in a
community home that is almost like an institution, see Levinson, 2010. Some
things, it turns out, are hard to change.
4 I’m not proud of this, but reflecting upon my errors has helped me become a
more person-centred practitioner. Being reflective and person centred means I
always have a handy pin to make use of in order to pop any inflated opinion
of myself.
5 Though it begs the question, who judges and to whose standards?
CHAPTER 2
Manifesto
A Bill of Rights (and Wrongs)
People with agendas and biases have written every book you have
ever read. Some writers are more explicit about their biases than
others, and so it seems best to acknowledge my own.
1. It is your right to have people with expertise support
decisions that help you. Those with the most expertise about
you are you, your family or friends, the people who know
you best, the people you trust. Professionals must work in
partnership with such experts in order to develop an
understanding of what you need and want. It is wrong to
think others have a quick solution. Avoid the discourse that
says hospitals or assessment units are the solution to all
woes: they are not. Locking people away is not a solution.
Too often such places are the insidious problem whispering
for us to abdicate our abilities to cope. It is utterly feasible to
provide a great quality of life and good support for those
with impactful challenging behaviour in ordinary homes and
schools. It takes hard work and imagination: we need to be
better at organising commitment to provide what research
has shown is more than possible. It can be done because it
is being done all over the world. Do not let others steal your
agency or undermine your belief in your ability to work with
what is in front of you.
2. It is right to face up to the real difficulties you face, though
unhelpful to focus solely on challenging behaviour. We
should forgive ourselves because we all tend to respond to
anything that is surprising, bizarre or just plain disgusting.
Rather than fix behaviour, fix the life, then often the
behaviour becomes less of an issue. Reframe the focus away
from the behaviour. Rather than gathering information only
for challenging behaviour, gather it for the good things that
happen, or near misses – when we avoid challenging
behaviour. Work out why good things happen and learn to
do those things more often. Keep a balanced view. The
reality is a person’s challenging behaviour is likely to
consume a small percentage of their time. The final
important element of this principle is that we never fix the
behaviour to tolerate a broken environment. What value is
our work if it does not contribute to the person’s quality of
life?
3. It is right to wonder what challenging behaviour is telling us.
We can do this by conducting a person-centred functional
assessment, or we can use other methods to listen to what
is possibly meant by the behaviour. Challenging behaviour is
often a complaint that despite our best efforts we are not
quite doing what the person needs. It is hard to hear such
complaints, especially at 3am when we are tired, but if
challenging behaviour is happening, it is being reinforced
and has meaning for the person. Let us listen better and
work out what the clues are telling us, and more importantly,
unflinchingly respond positively in ways that do not eliminate
the future.
4. It is right to base support on your preferences and needs. It
is wrong to receive support that is not person centred and
designed to meet the unique preferences, gifts and needs of
the person. Fit support around the person, do not parachute
the person into existing ideas or places. Take a human view
of humans in distress. Behavioural science helps our work
but it is not the whole of our work.
5. It is right to use rights. Sometimes it takes the work of many
to enable the rights of one person or a family. Rights need to
be pursued. People whose behaviour is considered
challenging have the same human rights as everybody else:
they are full members of our diverse and vibrant society.
Families of children whose behaviour challenges are first and
foremost families. Families have rights and should expect
advice tailored to their own culture and requirements. It is
wrong not to challenge things that are unhelpful, and we
need to stop pretending every service or parent or
professional is good. Nobody is perfect and everyone can
contribute to solutions.
6. It is right to see challenging behaviour as just behaviour, not
evidence of a pathological problem. Challenging behaviour
happens. Challenging behaviour grows out of small moments
but can escalate quickly. Before we know it, challenging
behaviour can become habitual – it seems so much an
inherent part of the person it is easy to believe it is not
learned. We each have the capacity to learn new ways of
avoiding things or getting the things we need or want.
Knowing what influences challenging behaviour is key to
knowing how to pre-empt, support, respond or teach
alternatives for the person. If we do not know why a given
behaviour is happening, we might easily respond in a way
that makes it worse. Finally, try not to take the behaviour
personally. (It is unlikely the person is acting as they do
simply to annoy you.)
7. It is right to involve families and for families to receive high-
quality advice and active support. It is wrong to make
families feel inadequate and unqualified to speak on behalf
of the children they love. Some of the most insightful views
and solutions come from those paid the least – support staff,
teaching assistants – or even nothing at all (parents). It is
right to work in partnership with people, even if you think
someone is an utter arsehole.1 (Arseholes may hold
invaluable knowledge and insights, though the manner in
which they express themselves is often difficult to stomach.)
Remember, even arseholes have their uses (Sutton, 2010).
8. It is right to challenge any approach that dehumanises
others. It is right to challenge discrimination arising from
challenging behaviour. Good support avoids punishment,
good support builds skills such as communication, good
support grows opportunities and belonging, and good
support increases quality of life whilst decreasing loneliness
and isolation. Good support writes new stories with people
and questions severe reputations. Good support enables
people to write their own stories.
9. Finally, A Brief Bill of Wrongs:
− It is wrong to not have a shot at a good life.
− It is wrong to have things taken away, to be hurt or
made to feel unsafe.
− It is wrong to be made to feel bad about yourself.
− It is wrong for others to arbitrarily control the things you
value.
− It is wrong not be involved in your life decisions.
− It is wrong to have your human rights revoked.
− It is wrong to not fix unsuitable environments.
− It is wrong to be told you cannot learn.
− It is wrong not to be able to contribute.
− It is wrong not to challenge challenging behaviour: it is
wrong to accept it as inevitable.
KEY POINTS FROM MANIFESTO: A BILL OF RIGHTS (AND WRONGS)
• Human rights do not stop because challenging behaviour begins.
• It is right to be supported in person-centred and evidence-based ways.
• It is right to be consulted about how support is delivered.
1 If you are offended by inclusion of the A word then I can only apologise.
When working for change in how children and adults with IDD whose
behaviour challenges are understood and supported, I suspect far more
offensive experiences will be encountered, such as exclusion, discrimination,
sexual, financial, emotional and physical abuse, over-medication, restraint and
indifference. Judicious use of a profanity is the least of the challenges we
face.
CHAPTER 3
Working Together
or Pulling Apart?
Dear Family,
Dear Professional,
We know you’re busy so will keep this letter short and sweet, a little
like your attention. Thanks for asking how we’re doing. That stopped
us in our tracks. We’re so caught up in doing everyday things well –
it feels we have to be better than any other family, just to pass
muster – that when you asked us, we laughed. We hope you were
not offended. Such questions are rare – time is an endangered
species in your world – and it surprised us to hear someone in your
position ask how we are doing as a couple and as a family.
Have you seen the signs at the train station that warn commuters
to ‘mind the gap’? We’ve joked about putting that sign on our front
door. This family is moving at colossal speed and each appointment
with professionals feels like a sudden stop to let a passenger join us
for a moment. Mind the gap. Off we go.
We’re very grateful for our child; we get tired and irritable: we
become frustrated trying to get people to keep their promises and
make human decisions, and we’re sorry if you seem to get it in the
ear. We’ve been waiting for the things you said we should experience
– trauma and the ‘bereavement of disability’, but eleven years in and
we’re tired and (sometimes) a little beaten but we are not out and
certainly do not regret the gift that is our fierce and beautiful
daughter. I know she’s difficult not to hear but she’s easy to ignore.
What we want – as a family – is us: warts and all, challenging
behaviour and disability. We’d like more time for us to be together,
but who wouldn’t? What we want from you is for you to be able to
stand by us. We want you to be able to listen and pull us up short or
give us advice when we need it. We want neither rocket science
answers nor vagueness, neither critiques nor hints of wrongdoing.
Talk to us normally. Be honest. No side-stepping, no avoidance. We
want practical help when we need it: perhaps another pair of hands,
a holiday, time for the other kids. We want to be able to speak to a
competent someone when we need practical advice, or when we
want to celebrate successes, or share our fears, or say this is a bit
shit right now.
We sense the potential for us to fall into isolation. The very
people whose job it is to make life easier often make it harder
because of the way they work. Sometimes it feels the education
system is designed to frustrate everybody. I’m sure you meet utterly
horrible people. And some of them are in families and some are in
professions.1 This is too important to make much of personal
affronts. Get over yourself and get off our case, get on our side.
The last time we met you had a student with you. We were
asked if there was anything we would like to tell him. Tell him we’ll
welcome him based on his value to us as a family not because of his
qualification. Respect has to be earned with each visit and with
every letter. Respect is not awarded in perpetuity along with his
doctorate. When he finishes his studies tell him that he will be a
centaur: a half human and half professional creature that parents
and people with intellectual disabilities will rely on. Tell him to
remember that ultimately it is we – our daughter and her parents –
who pay his ridiculous salary.
Tell him that numbers are important but it is stories people learn
from. Loving someone whose behaviour challenges is hard but also
joyful: what he does can make or break us. Tell him he will be
privileged to hear our stories. A child with a disability is a child with
a future, and a family with a child with disabilities is always a family:
we will never stop being our daughter’s parents. Love does not
disappear come diagnosis.
Tell him that what he counts may not count with us. What
matters to families may not matter to his bosses when they measure
his impact. This will lead to differences of opinions. He needs to
learn not to take offence: he represents a sometimes heartless
system. He needs to take it on the chin. He needs to ‘mind the gap’.
Tell him to remember that it takes families a lot to ask for help, but it
takes very little for him to screw trust up.
Tell him that despite the promises of inclusive education and
community care, discovering a person-centred professional who
knows their stuff still counts as a remarkable event. Tell him the
small things that matter for children and adults with disabilities are
only small to him; to us they make a significant difference. Tell him
we are the experts: he is just someone who knows stuff. He doesn’t
know us.
Tell him to come to our house at 9pm when things are not going
well. Tell him to visit us at 4.30am when our daughter is up with the
larks and laughing at the pillows tumbling over our heads. Tell him
to sit with her when she is screaming and frightened by a world she
does not understand, and the cruelty she experiences every day
from people who should know better. Tell him life is not just or fair,
and tell him not to add to the injustice. And if he can bring us a cup
of coffee on his way up, he will be most welcome.
Tell him to remember our daughter has a name; she is fully
qualified as a human and she is very much loved. And she loves us
fiercely.
Behaviour is Lawful
even when Awful
Exotic Communication
You can see this approach works best for behaviours with functions
that are clearly shown to be what is called socially mediated – they
involve others. Attention is socially mediated (someone has to give
attention), as is escape from people (the person goes away), escape
from a task (the task is removed), and getting a preferred, tangible
item (often someone provides the item or facilitates its delivery).
Challenging behaviour sends us a message and finding less harmful
ways to send the same message underpins many support
programmes.
To illustrate the importance of assuming behaviour has meaning,
let us meet Nancy.
Nancy is a young woman profoundly impacted by IDD and health
issues. She has a supportive family who have organised services in
such a way that she lives in her own home where she has regular
staff as well as family members taking oversight. Nancy doesn’t
speak but can vocalise and has only three consistent signs she uses:
‘please’, ‘more’ and ‘no’. In the last six months Nancy has been seen
to hurt herself more often – specifically, she hits the side of her head
against the kitchen worktop. This is intense and frightening; Nancy
has attended hospital ten times in the last half year.
The communication hypothesis says we might better support
Nancy if we assume this self-harming behaviour is telling us
something. People began to gather information to look for clues
about the ‘message’. They found:
• Nancy is likely to hit her head when asked to complete a
cooking task she is not familiar with.
• The new microwave seemed to be not as clear as the broken
model it replaced and this featured in many incidents of self-
harm.
• It tended to be newer staff still undergoing their induction
who were supporting Nancy when she hurt herself.
• It became clear Nancy was agitated for an hour or so before
these events – her face was a little scrunched up, her
vocalisations louder than normal, and she was seen to be
pulling the earlobe of her right ear.
LA LIÈVRE DE JUIN
Pitalugue labourait son champ, dans la plaine au-dessous de
Bormes.
Tout en un coup, tirant sur les brides de corde, il arrêta
doucement et en silence son cheval et, les yeux écarquillés et fixes,
il regarda attentivement un creux de sillon dans son labour de la
veille, à vingt pas devant lui, à sa main droite, sous le vent.
Voyons, il ne se trompait pas: cette espèce de paquet gris et
rougeâtre qui ne remuait pas, c’était une lièvre. Elle dormait. Nom
dé pas Diou, qué lèbre!... Une chose grosse comme un gros chien,
mon ami!
Que faire pour l’avoir?
Se taire d’abord et réfléchir, mais réfléchir un peu vite et prendre
un parti au plus tôt.
Adonc, Pitalugue réfléchissait, immobile, les deux mains serrant,
d’émotion, les manchons de l’araire, derrière son vieux cheval.
Qu’heureusement il y avait du vent, et pas de mouches!—
pourquoi, s’il y en avait eu, des mouches, le cheval, en les chassant
du pied, aurait peut-être fait du bruit à réveiller la lièvre.
Elle dormait comme un plomb, pechère!
Alors, Pitalugue se pensa: «Si je voyais là-bas quelqu’un de mes
enfants, je lui ferais signe de m’apporter le fusil, mais je n’en vois
pas. Quand on laboure, on devrait toujours être armé!...»
Pitalugue avait laissé son araire en plan, il avançait à pas
silencieux vers la bête endormie.
Voici ce qu’il comptait faire:
Arrivé près de la lièvre, quand il l’aurait presque à ses pieds, il se
baisserait tout doucement, puis, d’un coup, laisserait tomber tout
son corps de tout son poids sur elle, comme tombe la lourde pierre
d’un quatre de chiffre... il l’écraserait ainsi sous sa lourde poitrine,
car sans cela, de la prendre tout bonnement avec la main comme on
cueille la figue à la figuière, il n’y fallait pas songer. C’est fort, une
lièvre.
Donc, c’était décidé, il allait faire, de tout son corps, une pierre
de lesque. Et malgré cela, en se détendant et se débattant, elle
saurait peut-être se faire lâcher!
Il approcha, approcha. La lièvre ne s’éveilla point. Quelle lièvre,
mon ami! un petit âne d’Alger!... Pitalugue jeta encore un regard
vers sa bastide: personne.
Alors, résolument, il se laissa tomber comme un bloc de carrière
sur la lièvre qui dormait toujours. Elle ne s’éveilla que sous le choc
avec un cri, mon homme! que tu aurais dit de trois cents rats qui ont
tous à la fois la queue prise dans une jointure de porte.
Quand il sentit la bête chaude et remuante contre son estomac:
«Vé! que je l’ai!» cria-t-il, joyeux.
Et il travailla à lui prendre les pattes, deux dans chaque main!...
«—Ah! par exemple! c’est «un bon affaire»! Je n’ai pas manqué
mon coup!... Voyez un peu, sans fusil, ce que peut faire le génie de
l’homme!»
Quand il se releva, il aperçut ses quatre enfants et sa femme qui
venaient à lui.
L’aîné de ses trois «drôles» portait le fusil; sa petite dernière
courait devant la mère. Tous avaient vu de loin les manières de
Pitalugue, et ils avaient compris, les monstres! Car un paysan aux
champs voit tout ce qui se passe aussi loin que peut porter sa vue
et, à la manière des mouvements d’un homme, il devine, au loin, si
l’homme se gratte pour une puce ou pour une mouche.
Pitalugue cria à son aîné qui n’était plus beaucoup loin:
—Pitalugue, j’ai de la ficelle à la poche, va vite la prendre dans
ma veste qui est pendue à l’olivier le plus proche.
Mais de la cordelette, Pitalugue fils en avait sur lui, et la lièvre fut
liée par les quatre pattes, au milieu du rond que faisaient autour
d’elle la femme, les quatre enfants et le père.
—Père, ne lui «fasse pas de mal!» disait la petite en se haussant,
pour voir ce grand lapin sauvage qui gigotait de son mieux, pechère,
mais sans pouvoir se tirer de ce mauvais pas.
La lièvre liée, chacun voulut lui tâter le râble.
Seule, la petite ne caressait que le poil.
—Quelle lièvre! Ça pèse bien huit livres!
—Ah! çà, vaï, huit livres! Elle en pèse au moins dix!
—S’il te fallait l’acheter, tu la paierais bien dans les sept, huit
francs!
—Ah! çà, vaï, sept, huit francs, dans cette saison! pour quinze tu
ne l’aurais pas!
—C’est à Paris qu’ils seraient contents d’avoir la pareille, au mois
de juin!...
—De lièvre, moi, dit l’aîné, je n’en ai pas mangé deux fois dans
ma vie.
—C’est bon? dit le second.
—Meilleur que du poulet, bien sûr!
—Quand est-ce qu’on la mangera? demanda le plus petit des
trois garçons.
A ce moment, misé Pitalugue s’écria:
—Bou Dioù! Elle a du lait, voyez, pechère! C’est une mère... c’est
facile à comprendre que ses petits l’attendent quelque part...
Elle pressait les mamelles de la pauvre bête épouvantée et
haletante. Les gouttes de lait venaient au bout des tétines.
—C’est embêtant, dit l’homme.
Et tous, un long moment, gardèrent le silence, bien ennuyés.
—Pourquoi, embêtant? dit l’aîné. Est-ce qu’elle sera mauvaise?
—C’est embêtant qu’elle ait des petits, dit la femme. Ça fait
peine, tout de même, de penser qu’ils vont mourir dans un trou!
La lièvre, bien liée par les pattes, fut déposée à terre. Et tous
s’assirent autour d’elle, tenant conseil.
Il y avait un bon moment, poursuivit Maurin, que, passant par là,
je m’étais approché d’eux.
«Ils m’expliquèrent toute l’affaire.»
—J’étais avec Maurin, confirma alors Pastouré, qui suivait
attentivement tous les détails du récit en remuant les lèvres comme
s’il eût répété mot à mot tout ce que disait Maurin, lequel continua
ainsi:
—Que faut-il faire? demanda Pitalugue. C’est bon, la lièvre. Et
puis, il y a de quoi faire un gros repas à nous six. Ça compte, ça,
dans une maison pauvre comme est la nôtre!... Qu’allons-nous faire,
Maurin?
Je lui dis:
—Je ne sais pas; la lièvre est tienne. C’est des choses qui ne
regardent que ceux qui y ont leur intérêt. Mais si j’étais «de toi», je
la lâcherais.
—Ce sont ses petits qui me tourmentent, dit Pitalugue. J’ai tous
ces petits levrautons dans ma tête.
—Ils vont pleurer à fendre le cœur, dit sa femme.
—Et crever sans être utiles à personne, dit Pitalugue.
Alors, la petite dernière se mit à sangloter:
—Je veux pas qu’on la tue, père! Père, il ne faut pas la tuer.
—Allons, dit la femme, ne contrarie pas la petite... c’est quinze
francs de jetés par la fenêtre... lâche-la tout de même.
Avec beaucoup de précautions pour ne pas lui casser les pattes,
ils la délièrent.
Et quand elle fut déliée, Pitalugue et sa femme et tous en eurent
comme un remords. Ils ne voulaient plus la lâcher:
—C’est dommage! un si beau morceau, et si bon! une lièvre de
vingt francs, pour le moins!... Remets-lui vite la ficelle aux pattes,
Pitalugue.
Mais la petite fille cria:
—Laisse-la aller à sa maison, père!... ses petits appellent et puis,
d’abord, moi, je la veux voir courir!...
—Ses petits ne sont pas loin, probable! dit le père... elle en doit
bien avoir trois ou quatre... Il faudra veiller. Nous les tuerons quand
ils seront grands. Ne prenons pas les bêtes par traîtrise, quand elles
ont des petits...
Que vous dirai-je, messieurs, la compassion l’emporta:
—Regardez bien! y êtes-vous? Pas de regrets?... une, deux!...
adessias!
Posée à terre, la bête bondit...
Ici, entraîné par la force de ses souvenirs, Pastouré, interrompant
Maurin, s’écria:
—Ah! messieurs!... si vous l’aviez vu filer, cette mère!
—Et voilà le cœur de mon peuple! conclut Maurin.
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