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Power Platform
Licensing Guide

March 2025

February 2023
Power Platform Licensing Guide | March 2025
Table of Contents
Table of Contents .......................................................................................................................................................................... 2
How to buy ......................................................................................................................................................................... 4
Microsoft Licensing Programs ....................................................................................................................................... 4
Product licensing ............................................................................................................................................................... 4
Recommended offers ....................................................................................................................................................... 5
Other options ..................................................................................................................................................................... 9
Power Apps .................................................................................................................................................................................... 9
Power Automate ........................................................................................................................................................................ 12
Microsoft Copilot Studio ......................................................................................................................................................... 18
Power Pages ................................................................................................................................................................................ 22
AI Builder ......................................................................................................................................................................................26
Dataverse ...................................................................................................................................................................................... 28
Managed Environments ........................................................................................................................................................... 30
Additional Resources ...................................................................................................................................................... 31
Multiplexing ................................................................................................................................................................................. 31
Licensing Requirements for External Users .......................................................................................................................... 31
Trials and Implementation........................................................................................................................................................ 31
Development and Testing ........................................................................................................................................................ 31
Pricing ............................................................................................................................................................................................ 31
Power Platform Service Support ............................................................................................................................................. 32
Appendix A: Terminology ............................................................................................................................................. 33
Appendix B: Dynamics 365, Microsoft/Office 365, and Windows licenses that include Power Platform
capabilities ........................................................................................................................................................................ 35
Appendix C: Change Log ............................................................................................................................................... 36

Power Platform Licensing Guide | March 2025

Using This Guide
Use this guide to improve your understanding of how to license Microsoft Power Apps, Power Automate, Microsoft
Copilot Studio, Power Pages, and Power Platform add-ons.

To facilitate understanding of licensing requirements this guide is structured as follows:

1) How to buy
2) Product licensing
3) Additional resources
4) Change log

For help determining the right technology solution for any given organization, including the license requirements for a
specific product or scenario, consult with your Microsoft account team or your Microsoft Certified Partner. This guide does
not supersede or replace any of the legal documentation covering use rights.

For more information on purchasing Microsoft Products and Microsoft Licensing Programs, in the U.S. visit Microsoft
Licensing Program Guides or call Microsoft Sales at (855) 270-0615, and internationally visit Microsoft Volume Licensing.

What’s new in this licensing guide

See the Change log Appendix C, for minor changes effective March 2025.

Microsoft reserves the right to review or update this document at any time without notice.

Users should take care to always use the latest version of the licensing guide for the most up-to-date information.
The latest version of this guide can be found here.

Power Platform Licensing Guide | March 2025 P a g e |3

How to buy

Microsoft Licensing Programs

Power Platform subscription licenses
Power Platform subscription licenses can be purchased through these channels:
• Enterprise Agreement (EA) • Microsoft Partners
• Enterprise Agreement Subscription (EAS) • Directly from Microsoft via these pricing pages
• Server and Cloud Enrollment (SCE) o Power Apps
• Microsoft Products and Services Agreement o Power Automate
(MPSA) o Copilot Studio
• Enterprise Agreement for Government o Power Pages
• Enrollment for Education Solutions (EES)

Product licensing
Power Apps, Power Automate, Copilot Studio and Power Pages provide licensed users the ability to create and run apps,
bots, and custom websites. Any user or device that inputs data into, queries, views data from or otherwise accesses Power
Apps, Power Automate, Copilot Studio and Power Pages, directly or indirectly must be properly licensed.

Power Apps, Power Automate, Copilot Studio and Power Pages use rights can be purchased through the Power Platform
subscription licenses, Power Platform subscription add-on licenses, and Power Platform pay-as-you-go meters.

Power Platform subscription licenses*

• Power Apps o Power Automate per user
o Power Apps Premium o Power Automate per flow
o Power Apps per app • Copilot Studio
• Power Automate o Copilot Studio
o Power Automate Premium • Power Pages
o Power Automate Process o Power Pages Authenticated users
o Power Automate Hosted Process o Power Pages Anonymous users
o Power Automate Process Mining

Power Platform subscription add-on licenses

• Power Automate unattended RPA add-on • Dataverse File capacity add-on
• AI Builder capacity add-on • Dataverse Log capacity add-on
• Dataverse Database capacity add-on • Power Platform Requests add-on

*Power Platform products are licensed: per User Subscription Licenses (User SLs), per bot, per tenant, and capacity add-
ons per tenant. These license types vary by product.

Power Platform pay-as-you-go meters

• Power Apps per app meter • Dataverse Database capacity meter
• Power Pages Authenticated users meter • Dataverse File capacity meter
• Power Pages Anonymous users meter • Dataverse Log capacity meter
• Copilot Studio pay-as-you-go meter

Limited Power Platform use rights are included with select Dynamics 365, Microsoft/Office 365 and Windows licenses
enabling licensed users to create applications and flows based on Microsoft 365 data. These productivity apps can also
utilize data outside of Microsoft 365 by connecting to common services including Box.com, Facebook, and many more via
the use of standard connectors. Please refer to the summary of Power Apps, Power Automate, Copilot Studio and Power
Pages tables for details.

Power Platform Licensing Guide | March 2025 P a g e |4

Power Platform
Recommended offers

For Power BI and Fabric licensing information, refer to Power BI service per user and capacity-based licenses.

Power Apps
Power Apps Premium
Power Apps Premium is best for businesses that want one license for users, regardless of the number of apps they need to
run. This offer allows licensed users to create and run unlimited custom applications and create and access unlimited
Power Pages websites.

Power Apps Power Apps use rights Power Apps

subscription included with: Basic

Summary of RECOMMENDED
MOTION
Power Apps Power Apps Select Dynamics 365 Use rights with select
Premium licenses
1,2 Microsoft 365 and Office
$20 per user/month 365 licenses
(or $12 per user/month
Plans Capabilities w/2,000+ new licenses)

Within same environment as

Run custom apps Unlimited apps Unlimited
licensed D365 application(s)

Power Apps 3 2
⚫ ⚫
Run workflows within the custom app ⚫

Run custom websites Unlimited websites

4
AI Builder Service credits 500 credits

Standard connectors ⚫ ⚫ ⚫

Power Platform connectors Premium and custom connectors ⚫ ⚫

On prem and cloud services data transfer ⚫ ⚫

Full Dataverse access ⚫ ⚫ Dataverse for Teams only

5,6
Create and access custom tables ⚫ Pro limited to 15 per app
Dataverse 7
Dataverse Database capacity (Accrued) 250 MB
7
Dataverse File capacity (Accrued) 2 GB
8 2,8
Managed Environments Admin and governance at scale ⚫ ⚫

Power Platform Licensing Guide | March 2025 P a g e |5

1
Dynamics 365 Pro does not have use rights for Power Apps or Power Pages.
2
Within app context
3
Power Automate use rights included with Power Apps do not include RPA functionality, which requires a separate purchase of Power Automate Premium.
4
Cap on accrued capacity: 1,000,000 credits per tenant. For more AI Builder service credits, use the AI Builder capacity add-on.
5
For Power Apps use rights with restricted tables and exceptions for case tables, see Restricted tables requiring Dynamics 365 licenses
6
For exceptions to Dynamics 365 Field Service use rights for Power Apps users, refer to the Dynamics 365 Licensing Guide.
7
Dataverse Database and File capacity entitlements accrue at the tenant level. Additional Dataverse Database, File and Log subscription capacity is available via the Dataverse 1
GB capacity add-ons.
8
Please see Managed Environments for licensing details.

Click here to jump to more information on Power Apps.

Power Automate
Power Automate Premium
Power Automate Premium enables licensed users to automate modern applications via API-based digital process
automation (cloud flows) and legacy applications via UI-based robotic process automation (desktop flows) in attended
mode.
Power Automate Process
Power Automate Process licenses a single ‘automation’ bot or critical business process that can be used to automate a
process via robotic process automation in unattended fashion, or UI-based digital process automation.

Power Automate Power Automate use rights Power Automate

Summary of subscriptions included with: Basic

RECOMMENDED RECOMMENDED
Power Automate MOTION MOTION Select
Dynamics
Use rights with
select Microsoft
Power Automate Power Automate Copilot Studio Power Apps
365
Windows
365 and Office
Premium Process licenses 365 licenses
Plans Capabilities $15 per user/month 1 $150 per bot/month 2

Cloud flows: (DPA)

Automated, instant, ⚫ ⚫ ⚫4 ⚫4 ⚫4 ⚫
and scheduled flows

Business process flows ⚫ ⚫ ⚫4 ⚫4

Power
Automate3
Attended desktop
⚫ ⚫5
flows (robotic)

Unattended desktop
⚫
flows (RPA)

Task Mining ⚫

Process Cloud flows process

⚫
Mining mining integration

Visualize and analyze

⚫6,7
processes

Standard connectors ⚫ ⚫ ⚫4 ⚫4 ⚫4 ⚫

Power Premium and custom

⚫8 ⚫8 ⚫4 ⚫4 ⚫4
Platform connectors
connectors
On premises and cloud
⚫ ⚫ ⚫4 ⚫4 ⚫4
services data transfer

AI Builder Service credits 9 5,000 5,000

Within Teams
Dataverse use rights ⚫ ⚫ ⚫4 ⚫4 ⚫4
only
Dataverse
Database (Accrued) 250 MB10 50 MB10

File (Accrued) 2 GB10 200 MB10

Managed Admin and governance

⚫11 ⚫11 ⚫ ⚫ ⚫4,11
Environs. at scale

1
Per tenant/month, one license allows user or capacity usage in any environment in the tenant.
2
Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is deployed in a
different environment.
3
See technical documentation for definitions of each flow type.

Power Platform Licensing Guide | March 2025 P a g e |6

 4
Within app context
5
Via Power Automate desktop only; a free application not intended for business-critical functions, with no SLA or Microsoft support. cloud flows, standard/premium connectors,
orchestration (scheduled or automatic triggers for desktop flows, attended or unattended, combine cloud flows + desktop flows in a single automation), sharing desktop flows
developing in a different environment than the default, Automation Lifecycle Management (ALM), monitoring, execution logs are not included.
6
The Power Automate Premium license includes the Process Mining desktop app with advanced analytics and optional Power BI customization with a separate purchase of Power
BI. Process Advisor that comes with Power Automate Premium licenses includes out of the box process mining capabilities (prebuilt templates) with very limited customization.
7
50 MB of Process Mining data storage per user license, cap on accrued capacity: 100 GB per tenant.
8
Desktop flow connector included (This desktop flow connector is not included with Windows licenses).
9
Cap on accrued capacity: 1,000,000 credits per tenant. For more AI Builder service credits, use the AI Builder capacity add-on.
10
Dataverse Database and File subscription capacity is pooled at the tenant level. Additional Dataverse Database, Dataverse File and Dataverse Log subscription capacity can be
purchased in increments of 1 GB.
11
Please see Managed Environments for licensing details.

Click here to jump to more information on Power Automate.

Microsoft Copilot Studio

Copilot Studio is an end-to-end conversational AI platform that empowers you to create and customize copilots using
natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish copilots that suit
your specific needs for internal or external scenarios across your industry, department, or role.

Summary of
Copilot Studio Copilot Studio Copilot Studio use rights with
pay-as-you-go meter Microsoft 365 Copilot

Copilot Studio in
RECOMMENDED MOTION
Microsoft 365 Copilot
Plans Copilot Studio Use rights with Microsoft 365 Copilot
$0.01 per message $30 per user/month

Included Messages1 Pay-as-you-go2 Unlimited3

Generative AI ⚫ Limited4

Create and Publish your own agents anywhere ⚫

Create and Publish agents and plugins to extend

⚫
Microsoft 365 Copilot

The output you create is… Your own agent Your own agent5

Power Automate for Copilot Studio cloud flows

(Automated, instant, and scheduled
⚫ ⚫
flows) within the context of Microsoft Copilot
Studio creations

Standard Power Platform connectors ⚫ ⚫

Premium and custom Power Platform connectors ⚫ ⚫

On premises and cloud services data transfer for

⚫ ⚫
Power Platform connectors

Dataverse for Copilot Studio ⚫6

Managed Environments ⚫7 ⚫7,8

External channels
Available channels to publish your (e.g., External Web, FB, WhatsApp etc.)
Microsoft 365 experience
copilot/plugins Internal Channels
(e.g., Internal Web, Teams, etc.)

1
Customers will be charged according to the consumption of “messages,” the common currency across Copilot Studio capabilities. Messages are the measure of time and
effort required to retrieve information and respond to prompts or actions taken by an agent.
2
The Copilot Studio pay-as-you-go meter enables you to post-pay based on the actual number of messages consumed in a month.
3
Microsoft reserves the right to add limits in the future.
4
Utilization of agents created using "classic orchestration" mode that consumes Classic Answers and Generative Answers for Teams, SharePoint and Microsoft 365 Copilot is
included in the M365 Copilot user license at no additional charge. Microsoft reserves the right to add limits in the future.
5
Agents built on Copilot Studio, for Teams, SharePoint and Microsoft 365 Copilot, are included with the M365 Copilot license at no additional charge.
6
Dataverse for Copilot Studio default capacities: Dataverse Database 5 GB, Dataverse File 20 GB, Dataverse Log 2 GB
7
Please see Managed Environments for licensing details.
8
Managed Environments is enabled only for features related to Copilot Studio.

Click here to jump to more information on Copilot Studio

Power Platform Licensing Guide | March 2025 P a g e |7

Power Pages
Power Pages Authenticated users
Power Pages Authenticated users licensing is best for businesses that want to allow users to access low-code business
websites securely with authenticated access and have predictable licensing.

Power Pages Anonymous users

Power Pages Anonymous users licensing is best for businesses that want to allow viewers to access low-code business
websites anonymously and have predictable licensing.

Power Pages subscriptions Power Pages use right with:

Summary of
Power Pages RECOMMENDED
MOTION
RECOMMENDED
MOTION
Power Pages Power Pages Power
Select Dynamics
Authenticated Anonymous Apps
365 licenses
user user Premium
Plans Capabilities Tier 3 (100k+ users) Tier 3 (100k+ users)
$50/pack $25/pack

Within same
Create, access, host and administer
⚫ ⚫ ⚫ environment as licensed
websites
Power Pages D365 app

Secure access authentication ⚫

Standard connectors ⚫ ⚫ ⚫ ⚫
Power Platform connectors
Premium and custom connectors ⚫ ⚫ ⚫ ⚫

Full Dataverse access ⚫ ⚫ ⚫ ⚫

Create and access custom

⚫ ⚫ ⚫ ⚫
tables and complex tables1

Dataverse
Dataverse Database capacity (Accrued) 2 GB2 500 MB2 250 MB3

Dataverse File capacity (Accrued) 16 GB2 4 GB2 2 GB3

Dataverse Log capacity (Accrued) 1 GB 250 MB

Managed Environments Admin and governance at scale ⚫4 ⚫4 ⚫4 Within app context

1
For Power Pages use rights with restricted tables and exceptions for case tables, see Restricted tables requiring Dynamics 365 licenses.
2
Per capacity pack
3
Per license capacity
4
Please see Managed Environments for licensing details.

Click here to jump to more information on Power Pages.

Power Platform Licensing Guide | March 2025 P a g e |8

Power Platform
Other options
Power Apps

Service Overview
Power Apps is a low code/no code application platform that allows enterprises to build,
modernize, and deploy unlimited applications for teams, departments, or entire
organizations and customize existing Dynamics 365 and Microsoft/Office 365
applications. For more details, please visit https://powerapps.microsoft.com/.

Licensing overview
General purpose, fully featured Power Apps capabilities are licensed via Power Apps subscriptions on a per user basis and
via pay-as-you-go enabling licensed users to create, customize, share, and run business applications.
Additionally, limited Power Apps capabilities are included within select Dynamics 365 and Microsoft/Office 365 licenses.
For more information, please see the sections titled Power Apps use rights included with Dynamics 365 licenses and Power
Apps Basic later in this document.
A high-level overview of the licensing structure is provided below.
Power Apps per app
Power Apps Premium Power Apps per app
pay-as-you-go
Licensing scheme Per user Per user, per app Per Active User
Equips user to run Licenses individual user to
unlimited applications and run 1 application or access Allows user to access 1
Description
access unlimited Power 1 Power Pages website in a application
Pages websites specific environment

Power Apps Premium

Power Apps Premium is best for businesses that want one license for users, regardless of the number of apps they need to
run. This offer enables licensed users to run unlimited custom applications and access unlimited Power Pages websites.

Power Apps Premium per user offer summary

SKU Name Power Apps Premium
License type Per user

Power Apps per app

Power Apps per app licenses individual users to run 1 custom application or access 1 Power Pages website in a specific
environment based on the full capabilities of Power Apps.
Power Apps per app offer summary
SKU Name Power Apps per app
License type Per user, per app license
Are licenses stackable? Yes

Power Apps per app is best for businesses that want to license users for each app or website, with the flexibility to stack
licenses. Customers with per app typically start with 1-2 leading use case scenarios before adopting the platform more
broadly. Power Apps per app is an attractive licensing option for licensing end users that run only a few apps and/or
access only a few websites.

Power Platform Licensing Guide | March 2025 P a g e |9

 Consumption of Power Apps per app licenses
Environment 1 Environment 2 Per App Licenses Consumed
User 1 App A, App B, Website 1 3
User 2 App A, App B App C, App D, Website 2 5
User 3 App A App C 2

Note:
• A single user might be covered by multiple ‘per app’ licenses to allow the user to use multiple solutions targeted
at various business scenarios, without requiring a per user license.
• Once a pool of Power Apps per app licenses is purchased, individual licenses need to be allocated to specific
environments and then assigned to individual users before the app can be shared, (i.e., if the same app or website
exists in two environments, a user will require two Power Apps per app User SLs to access both).
• Power Apps per app is also available to qualified education customers under faculty and student pricing. Since
these licenses are sold as tenant level capacity and are not assigned to users in Active Directory, customers and
partners will be responsible for ensuring that student pricing is applied to students only.

Power Apps per app pay-as-you-go meter

The Power Apps per app meter enables individual users to run one custom application. This option is best for businesses
that want to pay-as-you-go for only the users who access a Power App one more times in a month.

Power apps per app pay-as-you-go offer summary

SKU Name Power Apps Per App Active User-1
Meter name Power Apps per app meter

Power Apps per app pay-as-you-go meter definition: A measure of the number of unique, active users who open a single
pay-as-you-go enabled app in an environment one or more times in a month.

Power Apps use rights included with Dynamics 365 licenses

Limited Power Apps use rights are included within the same environment(s) as the licensed Dynamics 365 application(s) to
allow users to customize and extend Dynamics 365 applications. Use of Power Apps capabilities included with Dynamics
365 licenses must be only within the context of and in the same environment as the licensed Dynamics 365 application.
Use rights vary by Dynamics 365 license type.

Power Apps Basic

Power Apps Basic (limited Power apps use rights included with select Microsoft 365 and Office 365 licenses) allows users
to customize and extend Microsoft 365 and Office 365 for productivity scenarios, and to deliver a comprehensive low-
code extensibility platform for Microsoft Teams only. For a complete list of Microsoft 365 and Office 365 and licenses that
include Power Apps and Dataverse for Teams use rights, please refer to Appendix B.

Power Platform Licensing Guide | March 2025 P a g e | 10

 Power Apps use
Power Apps Power Apps Power Apps per app Power Apps
rights included
Subscriptions subscriptions pay-as-you-go Basic
with:

Summary of RECOMMENDED MOTION

Power Apps
Power Apps Premium
$20 per user/month
Power Apps
per app
Power Apps
per app meter1
Select
Dynamics 365
Use rights with
select Microsoft
(or $12 per user/month $5 per $10 per active
licenses2,3 365 and Office
with 2,000 + new per user/month user/app/month 365 licenses
user licenses)

Plans Capabilities
Within same
1 app or environment as
Unlimited apps 1 website 1 app Unlimited
Run custom apps licensed D365
(In a specific application(s)
Power Apps environment)
Run custom websites Unlimited websites

Run workflows within the custom

⚫3 ⚫3 ⚫3 ⚫3 ⚫
app4
AI Builder Service credits5 500 credits 250 credits
Standard connectors ⚫ ⚫ ⚫ ⚫ ⚫

Power Platform Premium and custom connectors ⚫ ⚫ ⚫ ⚫

connectors
On premises and cloud services
⚫ ⚫ ⚫ ⚫
data transfer
Dataverse for Teams
Full Dataverse access ⚫ ⚫ ⚫ ⚫
only
Pro limited to 15
Create and access custom tables6,7 ⚫ ⚫ ⚫
per app
Dataverse
Dataverse Database capacity
250 MB8 50 MB8
(Accrued)

Dataverse File capacity (Accrued) 2 GB8 400 MB8

Managed
Admin and governance at scale ⚫9 ⚫9 ⚫9 ⚫3,9
Environments

Power Platform Licensing Guide | March 2025 P a g e | 11

1
Environments that are configured to use Power Platform pay-as-you-go, receive a one-time entitlement of 1 GB of Dataverse Database capacity and 1
GB of Dataverse File capacity per environment. Additional Dataverse Database, Dataverse File and Dataverse Log subscription capacity can be purchased
in increments of 1 GB.
2
Dynamics 365 Pro does not have use rights for Power Apps or Power Pages.
3
Within app context
4
Power Automate use rights included with Power Apps do not include RPA functionality, which requires a separate purchase of Power Automate
Premium
5
Cap on accrued capacity: 1,000,000 credits per tenant. For more AI Builder service credits, use the AI Builder capacity add-on.
6
For Power Apps use rights with restricted tables and exceptions for case tables, see Restricted tables requiring Dynamics 365 licenses
7
For exceptions to Dynamics 365 Field Service use rights for Power Apps users, refer to the Dynamics 365 Licensing Guide.
8
Dataverse Database and Dataverse File capacity entitlements accrue at the tenant level. Additional Dataverse Database, Dataverse File and Dataverse
Log subscription capacity can be purchased in increments of 1 GB via the Dataverse capacity add-ons.
9
Please see Managed Environments for licensing details.

Power Automate

Service Overview
Power Automate allows enterprises to implement automated workflows and business processes
and achieve operational efficiencies. For more details, please visit
https://powerautomate.microsoft.com/.

Licensing overview
General purpose Power Automate capabilities are licensed via Power Automate subscription licenses. Additionally, limited
Power Automate capabilities are also included within Power Apps, Dynamics 365, Microsoft/Office 365, and Windows
licenses. For more information, please see the sections titled Power Automate use rights included with Power
Apps/Dynamics 365/Microsoft/Office 365 and Windows licenses later in this document.
A high-level overview of the licensing structure is provided below.

Process Mining Per flow Unattended RPA

Power Automate Premium Process Hosted Process Per user
(PM) (minimum 5 licenses) add-on

100 GB of PM data
Licensing scheme Per user/month1 Per bot/month2 Per bot/month2 Per user/month1 Per flow/month2 Per bot/month2
capacity/month3

Enables licensed users Licenses an Superset of Power Capacity based Best for businesses Best for businesses Add-on to Power
to automate modern autonomous bot that Automate Process, license that enables that want to license that want to Automate Premium
applications via API- runs unattended providing the same rapid ROI for individual users to implement flows or Power Automate
based Digital Process Robotic Process functionality but customers by create unlimited with reserved per flow that enables
Automation (cloud Automation, or a core with the addition of a identifying critical cloud flows capacity for a bot to run
flows) and legacy business process Microsoft hosted optimization unlimited users autonomously on a
applications via UI- (e.g., invoice machine capacity opportunities and across an local remote desktop
Description
based Robotic Process processing or HR that enables Robotic improving existing organization or virtualized
Automation (desktop onboarding) that can Process Automation processes. Add-on to environment
flows) in attended mode be accessed org-wide with zero Power Automate
without licensing infrastructure Premium
individual users

1
Per tenant/month, one license allows user or capacity to use in any environment in the tenant.
2
Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is deployed in a different environment.
3
Per 100 GB of PM data stored per tenant/month, capacity-based license/tenant.

Power Automate Premium

Power Automate Premium spans modern and legacy applications enabling licensed users to create and run unlimited
cloud flows using Digital Process Automation (DPA), plus automate legacy applications with desktop flows through
Robotic Process Automation (RPA) in attended mode. This offer includes full Process Mining desktop functionality and a
limited amount of Process Mining data capacity (50 MB that can be pooled to a max of 100 GB per tenant). Additionally,
Power Automate Premium includes access to AI Builder capacity in support of scenarios like forms processing, object
detection, prediction, text classification and recognition, and provides the ability for a user to run an attended RPA bot on
a workstation.

Power Platform Licensing Guide | March 2025 P a g e | 12

Please note running an RPA bot in an unattended scenario requires the addition of the Power Automate Hosted Process
license.

Power Automate Premium offer summary

SKU Name Power Automate Premium
License Type Per user*
Cloud Flows1 (Automated, instant, scheduled, and
Unlimited
business process flows)
Desktop flows (with attended RPA bots)2 1 bot
Included AI Builder service credits 5,000 per month
Included Process Mining data storage 50 MB per user license, up to 100 GB per tenant
1
Unlimited flows within service limits. See technical documentation for definitions of each flow type.
2
Multiple desktop flows may be authored/recorded for the RPA bot to execute. However, a bot can only execute one discrete
desktop flow (i.e., process) at a time. Multiple processes must be serialized to run sequentially.
*Per tenant/month, one license allows user or capacity to use in any environment in the tenant.
Note:
• Desktop flow authoring, bot orchestration and management are included in this offer.
• Additional AI Builder capacity can be purchased per 1M service credits for $500/month; AI Builder service credit
capacity is pooled at the tenant level.

Power Automate Process

The Power Automate Process license can be used to license a single autonomous bot that can be used for unattended
robotic process automation (unattended RPA), independent of a user, or a critical business process that can be accessed
org-wide without licensing individual users. Power Automate Process also includes access to AI Builder capacity in support
of scenarios like forms processing, object detection, prediction, text classification, and recognition.

When licensing bots for unattended automation:

• Concurrent instances of a singular process require an additional unattended bot for each instance.
• Unattended bots can be deployed on a local, remote desktop, or other virtualized environment. This license does
not include any of these resources. The Power Automate Hosted Process license includes all the value of the
Power Automate Process license with a virtual machine hosted and managed by Microsoft

When licensing business processes (e.g., invoice processing or HR onboarding):

• Every top-level flow needs to be licensed individually. ‘Child flows’ triggered by another flow do not need to be
additionally licensed.
• Scheduled flows may be configured to trigger every minute, irrespective of license type. There are no limits on the
frequency of flow runs beyond what a connector supports.

Power Automate Process offer summary

SKU Name Power Automate Process
License Type Per bot*
Included AI Builder service credits 5,000 per month
Minimum initial purchase None
*Per environment/month, one license allows the bot or process to be used in a single environment.
An additional license is required if the same bot or process is deployed in a different environment.

Power Automate Hosted Process

Licensed per bot, Power Automate Hosted Process is a superset of Power Automate Process, providing the same
functionality, but also includes a virtual machine for running unattended automation with zero infrastructure. Each Hosted
Process license provides capacity for a single Microsoft hosted machine.

Power Automate Hosted Process offer summary

Power Platform Licensing Guide | March 2025 P a g e | 13

 SKU Name Power Automate Hosted Process
License Type Per bot*
Included AI Builder service credits 5,000 per month

Any software automated with an unattended bot may require additional licensing.
Additional licensing may be
For example, unattended RPA scenarios incorporating M/O365 require the Microsoft
required
365 - Unattended License. Please see the Product Terms for more information.

*Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is
deployed in a different environment.

• One Hosted Process license includes the capacity for one Microsoft hosted machine and an unattended RPA bot.
All desktop flows (RPA) running on the machine and cloud flows (DPA) that are part of the business process are
also covered by the license.
• One Hosted Process license can also be used as a Process license to run unattended automation on a customer
managed machine.
• Additional AI Builder capacity can be purchased per 1M service credits for $500/month; AI Builder service credit
capacity is pooled at the tenant level.
• Any services or applications the unattended bot accesses must be licensed separately. For instance, if the bot is
accessing Windows or Office, the Microsoft 365 – Unattended License must also be purchased in addition to the
Power Automate Hosted Process license.
Note: Hosted Process licenses the machine and not the user. The Power Automate Premium user license is required to
run attended RPA, and for RPA developers to build and manage desktop flows on the Power Automate portal. To
learn more about the Premium RPA features that come with the Premium user license, go to Premium RPA features.

Power Automate Process Mining

Process Mining is a capacity-based, add-on license that enables rapid ROI for customers by identifying critical
optimization opportunities and improving existing processes. There are no limits to the number of users per tenant.

Capacity should be purchased for peak utilization over a 12-month contract period. If customers experience monthly or
seasonal spikes, they must purchase enough capacity to allow for this high "watermark” when estimating the amount of
capacity needed per month.

Process Mining add-on offer summary

SKU Name Power Automate Process Mining

License Type Per 100 GB of data stored /month*
Qualifying base license Power Automate Premium
Capacity per license 100 GB of data stored/month
*Per 100 GB of data stored per tenant/month, capacity-based license/tenant.

Power Automate per user

Power Automate per user equips individual users to create and run unlimited workflows and business processes based on
their unique needs. The per user license is intended to support the broad adoption of an automation culture in an
organization. Should the entire organization be licensed with the Power Automate per user, admins will have minimal
overhead with tracking how many flows are being activated and used within the organization.
Power Automate per user offer summary
SKU Name Power Automate per user
License Type Per user*
Enabled flows Unlimited
* Per tenant/month, one license allows user or capacity to use in any environment in the tenant.

Power Automate per flow

Power Automate per flow is licensed by top-level flow and allows customers to implement critical business processes with
capacity that serves teams, departments, or the entire organization without individually licensing each end user that

Power Platform Licensing Guide | March 2025 P a g e | 14

triggers the licensed flow.

Power Automate per flow offer summary

SKU Name Power Automate per flow
License Type Per flow*
Minimum initial purchase 5 units
*Per environment/month, one license allows the bot or process to be used in a single environment.
An additional license is required if the same bot or process is deployed in a different environment.

• All top-level flows need to be licensed individually (scheduled flows, automated flows, instant flows, and business
process flows). Flows that are only used as “child” flows (triggered by another flow) do not need to be additionally
licensed.
• Customers wishing to license more top-level flows, should purchase more units of the “Power Automate per flow.”
Note: scheduled flows may be configured to trigger every minute, irrespective of license type. There are no limits on the
frequency of flow runs beyond what the connector supports.

Power Automate unattended RPA add-on

The Power Automate unattended RPA add-on extends desktop-based automation by enabling a bot to run autonomously,
i.e., independent of a user. Unattended bots can be deployed on a local, remote desktop, or other virtualized environment.
Power Automate Premium or Power Automate per flow qualify as base licenses for the unattended RPA add-on. Multiple
unattended RPA add-on licenses can be added with a single qualifying base license.
The Power Automate unattended RPA add-on is licensed by bot. Concurrent instances of a singular process require an
additional unattended bot for each instance.
Power Automate Unattended RPA add-on offer summary

SKU Name Power Automate unattended RPA add-on

License Type Per bot*

Qualifying base licenses Power Automate Premium, Power Automate per flow

Included AI Builder service credits 5,000/month

Any software automated with an unattended bot may require additional

licensing. For example, unattended RPA scenarios incorporating M/O365
Additional licensing may be required
require the Microsoft 365 - Unattended License. Please see the Product
Terms for more information.
*Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is
deployed in a different environment.

• One unattended RPA add-on license includes the rights to one unattended RPA bot, as well as all necessary
functions tied to desktop flow authoring, bot orchestration and management.
• Running the unattended RPA bot in a VM requires the separate purchase of any necessary compute resources.
• Additional AI Builder capacity can be purchased per 1M service credits for $500/month; AI Builder service credit
capacity is pooled at the tenant level.

Power Automate use rights included with Power Apps licenses

The Power Apps Premium, Power Apps per app and Power Apps pay-as-you-go licenses include Power Automate use
rights for the purpose of automating workflows associated with Power Apps applications. Power Automate use within
Power Apps is limited to the context of the Power Apps application. What this means is that for both triggers and actions,
a flow included within a Power Apps application connect to:
• Any data source within the use rights of the Power Apps application.
• Directly with the Power Apps application (via built in trigger/action).
If the flow is isolated and has nothing to do with the Power Apps application, then a full Power Automate license will need
to be purchased.

Power Platform Licensing Guide | March 2025 P a g e | 15

Example of Power Automate use within Power Apps application context
A user with a full Power Apps license runs an app that uses a SQL Server database as the data source and includes flows
that:
• Read from OR write to the SQL Server database.
• Use a built-in Power Apps trigger and/or action – e.g., sends a push notification to the app.

Example of Power Automate use outside of Power Apps application context

The same user (in the example above) now also wants to use a flow that updates an Oracle database, that:
• Is completely unrelated to the Power Apps app.
• Does not interact in any way with the Power Apps app (or its data sources).
This user will then require a full Power Automate license.

Power Automate use rights included with Dynamics 365 licenses

Dynamics 365 licenses include Power Automate use rights for the purpose of customizing and extending Dynamics 365
applications. Power Automate use within Dynamics 365 is limited to the context of the embedding Dynamics 365
application. For both triggers and actions, flows included within the Dynamics 365 application can connect:
• To any data source within the use rights of the Dynamics 365 application
• Directly with the Dynamics 365 application (via built in trigger/action)
If the embedded flow is not within the context of the Dynamics 365 application, then full Power Automate licenses will
need to be purchased.

Power Automate Basic

Power Automate Basic (Power Automate use rights included with select Microsoft 365/Office 365 licenses) allows users to
customize and extend Microsoft 365/Office 365 for productivity scenarios, and to deliver a comprehensive low-code
extensibility platform for Microsoft Teams only. For a complete list Microsoft 365/Office 365 licenses that include Power
Automate and Dataverse for Teams use rights, please refer to Appendix B.

Power Automate use rights included with Windows licenses

Limited Power Automate use rights are included with select Windows licenses to create and execute personal desktop
automation for attended RPA capabilities in Power Automate Desktop. This expands the digital workforce’s ability to
automate legacy tasks that can slow down workflows, empowering Windows users to start automating redundant and
time-consuming tasks with low-code automation through RPA. For a complete list of Windows licenses that include these
use rights, please refer to Appendix B.

Power Automate use within Windows is available for all applications and websites (across all web browsers). Enterprise
automation and administrative rights are not available in Windows.

Power Platform Licensing Guide | March 2025 P a g e | 16

 Power Automate Power Automate Power Automate

Summary of Subscriptions use rights included with: Basic

Power Automate RECOMMENDED RECOMMENDED

Power Automate Process Mining
3 Per Per flow
Unattended
Select
MOTION MOTION $100 per Copilot Power Dynamics Use rights with Select
Hosted Process
$5,000 per user 5 Windows
Power Automate Power Automate 100 GB of data flow/month2 RPA add-on Studio Apps 365 M365/O365 licenses
$15 per (Min. purchase
$215 per bot/month2 $150 per bot/month2
Premium Process stored/month4 user/month1 5 licenses) licenses
Plans Capabilities $15 per user/month1 $150 per bot/month2

Cloud flows (DPA) Automated, 7 7 7

⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
instant, scheduled flows

7 7
Business process flows ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
Power
⚫ 8
Automate
6
Attended desktop flows ⚫

Unattended desktop flows

⚫ ⚫ ⚫
(RPA)

Microsoft hosted machine ⚫

Task Mining ⚫ ⚫

Process Cloud flows process mining

⚫ ⚫
Mining integration

Visualize and analyze 9,10

⚫ ⚫ ⚫
processes

7 7 7
Standard connectors ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫

Power Premium and custom 11 11 11 7 7 7

Platform ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
connectors
connectors
On prem & cloud services data 7 7 7
⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
transfer

12
AI Builder Service credits 5,000 5,000 5,000 5,000

7 7 7
Dataverse use rights ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Within Teams only

13 13 13 13
Dataverse Database capacity (Accrued) 250 MB 50 MB 50 MB 2 GB 250 MB13 5 0MB13

13 13 13 13
File capacity (Accrued) 2 GB 200 MB 200 1 TB 2 GB13 200 MB13

14 14 14 14 14
Mgd. Environs. Admin & governance at scale ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫7,14

1
Per tenant/month, one license allows user or capacity to use in any environment in the tenant.
2
Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is deployed in a different environment.
3
Process Mining qualifying prerequisite: Power Automate Premium. Multiple add-ons can be applied against a single qualifying prerequisite license.
4
Per 100 GB of PM data stored per tenant/month, capacity-based license/tenant.
5
Qualifying prerequisites for the Unattended RPA add-on: Power Automate Premium and Power Automate per flow. Multiple add-ons can be applied against a single qualifying prerequisite license.
6
See technical documentation for definitions of each flow type.
7
Within app context. For both triggers and actions, flows within an embedding app, can connect to any data source within the use rights of the embedding application and directly with the embedding application.
8
Via Power Automate desktop only; a free application not intended for business-critical functions, with no SLA or Microsoft support. cloud flows, standard/premium connectors, orchestration (scheduled or automatic triggers for desktop
flows, attended or unattended, combine cloud flows + desktop flows in a single automation), sharing desktop flows, developing in a different environment than the default, Automation Lifecycle Management (ALM), monitoring, execution
logs are not included.
9
The Power Automate Premium license includes the Process Mining desktop app with advanced analytics and optional Power BI customization with a separate purchase of Power BI. Process Advisor that comes with Power Automate

Power Platform Licensing Guide | March 2025 P a g e | 17

 Premium licenses includes out of the box process mining capabilities (pre-built templates) with very limited customization.
10
50 MB of Process Mining data storage per user license, cap on accrued capacity: 100 GB per tenant.
11
Desktop flow connector is included. (This desktop flow connector is not included in Windows licenses.)
12
Cap on accrued capacity 1,000,000 credits per tenant. Additional AI Builder capacity can be purchased per 1M service credits for $500/month via the AI Builder
capacity add-on.
13
Dataverse Database and File subscription capacity is pooled at the tenant level. Additional Dataverse Database, Dataverse File and Dataverse Log subscription
capacity can be purchased in increments of 1 GB.
14
Please see Managed Environments for licensing details.

Microsoft Copilot Studio

Service Overview
Copilot Studio is an end-to-end conversational AI platform that
empowers you to build, customize and deploy agents using
natural language or a graphical interface. With Copilot Studio,
you can easily design, test, and publish agents that suit your
specific needs for internal or external scenarios across your
industry, department, or role. For technical details please visit:
aka.ms/copilotstudio.

Licensing overview
Copilot Studio messages are the common currency across Copilot Studio capabilities and are available via
the pay-as-you-go meter and message pack subscriptions.

Copilot Studio pay-as-you-go meter

The Copilot Studio meter enables an organization to post-pay based on the actual number of messages
consumed in a month. No up front license commitment is required, allowing organizations the flexibility
to scale usage and ensure business continuity for mission critical business processes.

Meter Definition: The Copilot Studio pay-as-you-go meter counts the total number of messages
consumed by agents.

Copilot Studio Pay-as-you-go Offer Summary

SKU Name Copilot Studio pay-as-you-go
Meter name Copilot Studio pay-as-you-go messages

Copilot Studio message pack subscriptions

Copilot Studio capabilities are licensed via message packs, (1 message pack = 25,000 messages/month).
For additional capacity, it is recommended to sign up for pay-as-you-go, or add more message packs to
ensure business continuity. Message consumption will not be counted against the meter until customers
have fully exhausted message pack entitlements.

Microsoft Copilot Studio Message Packs Offer Summary

SKU Name Copilot Studio
License type Tenant license
1 Capacity Pack 25,000 messages per month

A Copilot Studio User License ($0) is required for each user authoring bots with Copilot Studio. We
recommend acquiring the tenant license and user licenses as part of a single transaction to simplify
onboarding to Copilot Studio.

Billed Messages
Messages are a measure of the time and effort required for your agent to retrieve information and
respond to your prompts and any actions/custom skills the agent uses. The number of messages

Power Platform Licensing Guide | March 2025 P a g e | 18

decremented for each response or action is dependent on the complexity of the task completed by the
agent.
Billing rates
Copilot Studio Applicable
Marketing Definition Billing Rate
Events Mode
Classic answers are predefined responses that are manually
authored by agent makers via topics in classic mode. They are static
Classic Answers and do not change unless manually updated. They are typically Classic only 1 message
used where precise and controlled responses are the only answers
makers want the agent to generate.
Generative answers are dynamically generated using AI models.
They can adapt and change based on the context and the
Generative Classic &
knowledge sources they are connected to. They are useful for 2 messages
Answers Generative
handling a wide range of topics and providing more flexible and
natural interactions.

Tenant graph grounding for messages provides higher quality

grounding for your agents using retrieval-augmented generation
Tenant Graph
(RAG) over your tenant-wide Graph, including external data synced Classic & 30
Grounding for
into Microsoft Graph through Graph connectors. This results in Generative messages
Messages
more relevant and improved responses & ensures that the
grounding information is up-to-date.

An additional Copilot Studio event, Autonomous Actions, is in Public Preview. Learn more.
Examples
a) Classic Answers: User asks agent when a store is open, and agent replies with store hours based
on phrase matching topic = 1 message
b) Classic Answers: Agent proactively greets the user on a website based on existing topic = 1
message
c) Generative Answers: User asks agent for store hours for the upcoming holiday, agent responds
based on generatively created answer using web-based knowledge source instead of predefined
topic = 2 messages
d) Tenant Graph Grounding for Messages: You have a tenant Microsoft Graph grounded agent in
Microsoft 365 Copilot Chat. This agent answers employee questions based on sales data
connected to Microsoft Graph using Graph data connectors = 32 messages

M365 Copilot Chat billing rates

M365 Copilot Chat1

Agents grounded in web data and

Agents grounded in work data3
instructions2

Classic Answers N/A N/A

GenAI Answer /
Knowledge Search Included at no additional charge4 2 messages

Tenant Graph Grounding

for Messages N/A 30 messages
1 Microsoft 365 users not licensed for M365 Copilot can access and use agents in M365 Copilot Chat by setting up a Copilot Studio
billing plan (message pack or meter) for M365 Copilot Chat
2 These agents are available by default and available in the store based on existing store settings for Teams and M365 apps.

3 Work data in your tenant’s Microsoft Graph and 3rd party data via Graph connector
4 Agents grounded in web data and instructions will not be charged up to a limit

Capacity enforcement
All Copilot Studio purchased capacity is enforced monthly and unused messages do not carry over month
to month. Customers exceeding purchased capacity should adjust their purchase quantity per standard
Microsoft terms to remain in compliance. Comprehensive monitoring, reporting, and alerting mechanisms

Power Platform Licensing Guide | March 2025 P a g e | 19

will be instituted to assist customers with managing Copilot Studio capacity. Technical enforcement
(including service denial) will result for usage that is over the purchased capacity.

Copilot Studio in Microsoft 365 Copilot

Users licensed with Microsoft 365 Copilot can use agents created using "classic orchestration" mode that
consumes Classic Answers and Generative Answers for Teams, SharePoint and Microsoft 365 Copilot, and
this will not consume Copilot Studio messages. If users licensed with Microsoft 365 Copilot use their
organization’s agents deployed on any other channels, this usage will consume Microsoft Copilot Studio
messages. A Microsoft 365 Copilot license includes the following features and capabilities:
• BizChat, including Pages
• Copilot in Microsoft 365 apps, including Teams
• Pre-built agents in SharePoint
• The ability to build agents in BizChat or SharePoint (using agent builder)
• Agent capabilities in Copilot Studio, when used in Microsoft 365 Copilot, Teams, SharePoint
• Copilot Analytics (Copilot Dashboard, pre-built business impact reports that are customizable,
and advanced analytics from Viva Insights)
• SharePoint Advanced Management

Copilot Studio use rights included with Dynamics 365 licenses

Select Dynamics 365 licenses include limited Copilot Studio use rights and session capacity for the
purpose of extending Dynamics 365 applications. Please refer to the Dynamics 365 Licensing Guide for
information related to these entitlements.

Power Platform Licensing Guide | March 2025 P a g e | 20

Summary of
Copilot Studio Copilot Studio
Pay-as-you-go
Copilot Studio
Message packs
Copilot Studio use rights
with Microsoft 365 Copilot

RECOMMENDED MOTION
Plans Copilot Studio Copilot Studio in Microsoft 365 Copilot
Copilot Studio
$200 per tenant/month $30 per user/month
$0.01 per Message

1 2 3 4
Included Messages Pay-as-you-go 25,000 Messages Unlimited

5
Generative AI ⚫ ⚫ Limited

Create and publish your own agents anywhere ⚫ ⚫

Create and Publish your own agents and plugins to

⚫
extend Microsoft 365 Copilot
6
The output you create is… Your own agent Your own agent Your own agent

Power Automate for Copilot Studio cloud flows

(Automated, instant, and scheduled flows) within ⚫ ⚫ ⚫
the context of Copilot Studio creations

Standard Power Platform connectors ⚫ ⚫ ⚫

Premium and Custom Power Platform connectors ⚫ ⚫ ⚫

On premises and cloud services data transfer for

⚫ ⚫ ⚫
Power Platform Connectors
7 7
Dataverse for Copilot Studio ⚫ ⚫ ⚫

8 8 8,9
Managed Environments ⚫ ⚫ ⚫
External channels External channels
(e.g., External Web, FB, WhatsApp etc.) (e.g., External Web, FB, WhatsApp etc.)
Internal Channels Internal Channels Microsoft 365 experience
Available channels to publish your copilot/plugins
(e.g., Internal Web, Teams, etc.) (e.g., Internal Web, Teams, etc.)

1
Customers will be charged according to the consumption of “messages,” the common currency across Copilot Studio capabilities. Messages are the measure of time and effort required to retrieve information and
respond to prompts or actions taken by an agent.
2
The Copilot Studio pay-as-you-go meter enables you to post-pay based on the actual number of messages consumed in a month.
3
Messages are offered via prepaid message pack subscription licenses. 1 message pack = 25,000 messages.
4
Microsoft reserves the right to add limits in the future.
5
Utilization of agents created using "classic orchestration" mode that consume Classic Answers and Generative Answers for Teams, SharePoint and Microsoft 365 Copilot is included in the Microsoft 365 Copilot user
license at no additional charge. Microsoft reserves the right to add limits in the future.
6
Agents built on Copilot Studio, for Teams, SharePoint and Microsoft 365 Copilot, are included with the Microsoft 365 Copilot user license at no additional charge.
7
Dataverse for Copilot Studio default capacities: Dataverse Database 5 GB, Dataverse File 20 GB, Dataverse Log 2 GB. Additional Dataverse Database, Dataverse File and Dataverse Log subscription capacity can be
purchased in increments of 1 GB.
8
Please see Managed Environments for licensing details.
9
Managed Environments is enabled only for features related to Copilot Studio.

Power Platform Licensing Guide | March 2025 P a g e | 21

Power Pages

Service Overview
Power Pages delivers a secure, enterprise-grade platform for
creating, hosting, and administering modern external-facing
business websites. For more details, please visit
https://powerpages.microsoft.com/

Licensing overview
Power Pages licensing is based on two user types, authenticated users per website/month and
anonymous users per website/month. Sufficient user capacity must be assigned to the environment to
cover the total number of unique users who access the website/month.
• Authenticated users definition: Power Pages authenticated users are users who obtain secure access
to a website by logging in through an authentication provider on the website.
• Anonymous users definition: Power Pages anonymous users are users who access a website and do
not log in.

Power Pages
All Power Pages licenses include the full capabilities of Power Pages. Organizations that need full-fledged
general purpose Power Pages websites to create, host and administer rich, interactive, data first, business
web apps worldwide should purchase Power Pages capacity packs.
Power Pages Authenticated user subscriptions
Authenticated user subscription licenses are offered for the number of unique, authenticated users
accessing a website. These licenses are offered through capacity packs with 100 users per capacity pack.
Three tiers of pricing are offered. Once the minimum purchase requirement is met, additional packs can
be purchased in units of one.
Power Pages authenticated user capacity packs
Capacity Packs Total Number of users
Capacity Pack Tiers Pricing
Minimum purchase (1 capacity pack = 100 users)
Tier 1 1 capacity pack 100+ users $200/pack
Tier 2 100 capacity packs 10,000+ users $75/pack
Tier 3 1,000 capacity packs 100,000+ users $50/pack

Customers should purchase the necessary number of capacity pack licenses to cover the anticipated
number of authenticated users that will access each Power Pages website over a monthly period. Unused
capacity does not carry over to the next month. Note: Authenticated user capacity needs to be assigned
to an environment.

Power Pages per Authenticated User offer summary

SKU Name Power Pages Authenticated users per site
License type Per authenticated user/website

Power Pages Anonymous user subscriptions

Anonymous user subscription licenses are offered for the number of anonymous users who access a
website and do not log in. These licenses are offered through capacity packs with 500 users per capacity
pack. Three tiers of pricing are offered. Once the minimum purchase requirement is met, additional packs
can be purchased in units of 1.

Power Platform Licensing Guide | March 2025 P a g e | 22

Power Pages anonymous user capacity packs
Capacity Packs Number of users
Capacity Pack Tiers Pricing
Minimum purchase (1 capacity pack = 500 users)
Tier 1 1 capacity pack 500+ users $75/pack
Tier 2 20 capacity packs 10,000+ users $37.50/pack
Tier 3 200 capacity packs 100,000+ users $25/pack

Customers should purchase the necessary number of capacity pack licenses to cover the anticipated
number of anonymous users that will access each Power Pages website over a monthly period. Unused
capacity does not carry over to the next month. Note: Anonymous user capacity packs do not need to be
assigned to individual users. These capacities are assigned to an environment.
Power Pages per Anonymous user offer summary
SKU Name Power Pages Anonymous users per site
License Type Per anonymous user/website

Power Pages pay-as-you-go meters

With the Power Pages pay-as-you-go meters, customers can post-pay based on the actual number of
Authenticated and/or Anonymous users who have accessed a website.
Please note: Power Pages subscription licenses cannot be used in a pay-as-you-go environment.

Power Pages Authenticated user meter

The Authenticated user pay-as-you-go meter enables customers to pay-as-you-go based on the actual
number of authenticated users who have accessed a website in a month.

Power Pages Authenticated pay-as-you-go meter definition: A measure of the number of unique
authenticated users per website per month.

Power Pages Anonymous user meter

The Anonymous user pay-as-you-go meter enables customers to pay-as-you-go based on the actual
number of Anonymous users who have accessed a website in a month.
Power Pages Anonymous pay-as-you-go meter definition: A measure of the number of unique
anonymous users per website per month.
Power Pages pay-as-you-go offers summary
SKU Name Power Pages Authenticated User
Meter name Authenticated Users per Site Active User
SKU Name Power Pages Anonymous User
Meter name Anonymous Users per Site Active User

Power Pages use rights included with Power Apps and Dynamics 365 licenses
Power Pages use rights within Power Apps and Dynamics 365 Enterprise Apps are limited to the same
environment as the Power Apps and Dynamics Enterprise Apps. Dynamics 365 Enterprise Apps are
granted use rights for Power Pages, however, restricted tables and the associated Dynamics 365 license
requirements for users who create, update, or delete data stored within these tables remain in place. For a
full list of restricted tables, see Restricted tables requiring Dynamics 365 licenses.

Power Platform Licensing Guide | March 2025 P a g e | 23

 License Power Pages use rights
Power Apps per app Run 1 Power App or access 1 website
Power Apps Premium Unlimited Power Apps and Power Pages websites
Dynamics 365 Team Members None
Dynamics 365 Operations – Activity None
Dynamics 365 Apps1 None
• Power Pages websites that map to the same environment as the licensed
Dynamics 365 Enterprise and
Dynamics 365 application
Premium Apps2
• Unlimited Power Pages websites
Microsoft 365 / Office 365 None
1
Dynamics 365 Sales Professional, Dynamics 365 Customer Service Professional, Dynamics 365 Team Members, Dynamics 365 Operations
– Activity, Dynamics 365 Human Resources Self Service, Dynamics 365 Business Central Team Members
2
Dynamics 365 Sales Enterprise, Dynamics 365 Sales Premium, Dynamics 365 Customer Service Enterprise, Dynamics 365 Customer Service
Premium, Dynamics 365 Field Service, Dynamics 365 Finance, Dynamics 365 Finance Premium, Dynamics 365 Supply Chain Management,
Dynamics 365 Supply Chain Management Premium, Dynamics 365 Project Operations, Dynamics 365 Commerce, Dynamics 365 Human
Resources, Dynamics 365 Business Central, Dynamics 365 Intelligent Order Management

Power Platform Licensing Guide | March 2025 P a g e | 24

Summary of
Power Pages Power Pages use rights
Power Pages Power Pages subscriptions
pay-as-you-go meters included with:

RECOMMENDED RECOMMENDED
MOTION MOTION Power Pages Power Pages
Power
Power Pages Power Pages Authenticated user Anonymous user Power Apps
Apps Select Dynamics 365 licenses
Authenticated users Anonymous users meter1 meter1 per app
Premium
Plans Capabilities Tier 3 (100k+ users) Tier 3 (100k+ users) $4 per user $0.30 per user
$50 for 100 users/mo. $25 for 500 users/mo.

Create, access, host

and administer
1 app or Within same environment
websites ⚫ ⚫ ⚫ ⚫ website
⚫ as licensed D365 app
Power Pages

Secure access
⚫ ⚫ ⚫
authentication
⚫
Standard connectors ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
Power Platform
connectors Premium and custom
⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
connectors

Full Dataverse access ⚫ ⚫ ⚫ ⚫ ⚫

Create and access
custom tables and ⚫ ⚫ ⚫ ⚫ ⚫
complex tables2
Dataverse Database
Dataverse 2 GB3 500 MB3 50 MB4 250 MB4 ⚫
capacity (Accrued)

Dataverse File
16 GB3 4 GB3 400 MB4 2 GB4
capacity (Accrued)

Dataverse Log
1 GB3 250 MB3
capacity (Accrued)

Managed Admin and

⚫5 ⚫5 ⚫ ⚫ ⚫5
Environments governance at scale

1
Environments that are configured to use Power Platform pay-as-you-go, receive a one-time entitlement of 1 GB of Dataverse Database capacity and 1 GB of Dataverse File capacity per environment. Additional Dataverse
Database, Dataverse File and Dataverse Log subscription capacity can be purchased in increments of 1 GB.
2
For Power Pages use rights with restricted tables and exceptions for case tables, see Restricted tables requiring Dynamics 365 licenses.
3
Per capacity pack
4
Per license capacity
5
Please see Managed Environments for licensing details.

Power Platform Licensing Guide | March 2025 P a g e | 25

AI Builder

Service overview
AI Builder helps empower everyone, regardless of their technical experience, to work with Artificial
Intelligence (AI). This solution helps businesses to easily add AI capabilities to both apps and business
processes. AI Builder supports various scenarios such as predictions, business card reader, and many
more. For more information on AI Builder, please visit AI Builder licensing.

Licensing overview
AI Builder is licensed on a monthly capacity basis via the AI Builder capacity add-on. This capacity is
expressed in the form of “service credits.” Service credits serve as the single, common currency across all
capabilities supported by AI Builder. Qualifying prerequisites for the AI Builder add-on include Power
Apps Premium, Power Apps per app, Power Automate Premium, Power Automate Process, Power
Automate Hosted Process, Power Automate unattended RPA add-on, Dynamics 365 Finance and
Dynamics 365 Premium subscription licenses. Multiple AI Builder capacity add-ons can be applied against
a single qualifying prerequisite license.
The AI Builder capacity add-on is offered via capacity packs with tiered pricing. Each capacity pack
includes 1 million service credits per month. Service credits are pooled across the tenant and available
service credits are deducted when AI Builder services are used; (e.g., If a customer requires 4.7 million
service credits per month based on anticipated usage, they should purchase 5 capacity packs.)
Different capabilities, for example, forms processing, prediction, burn down service credits at different
rates. (See the AI Builder rate card for details). Customers should purchase the appropriate number of AI
Builder capacity packs based on anticipated usage across all scenarios.

AI Builder capacity packs

(1 capacity pack includes 1 million service credits per month.)

Capacity Pack AI Builder add-on Capacity Packs Capacity pack

Tiers SKU Names Minimum Purchase price/month

Tier 1 AI Builder Capacity T1 add-on 1 capacity pack $500/capacity pack

Tier 2 AI Builder Capacity T2 add-on 10 capacity packs $375/capacity pack

Tier 3 AI Builder Capacity T3 add-on 50 capacity packs $250/capacity pack

• Purchased service credits can be used from AI Builder models included within Power Automate,
Power Apps and Dynamics 365 applications.
• Service credits are deducted/consumed for both training and production usage.

Power Platform Licensing Guide | March 2025 P a g e | 26

AI Builder rate card
Each AI builder capability consumes service credits at different rates. AI Builder Capacity add-on capacity packs should be purchased based on
the anticipated usage of various AI Builder capabilities. Administrators can download an Excel capacity consumption report for the tenant here.

Capability Operation Type Service Credit Consumption Rate $ Equivalent Price per Operation1

1 credit/1k input tokens2 $0.0005 / 1k input tokens

AI prompts, Create text with GPT 4o Mini Real-time Prediction Prebuilt
3 credits/1k output tokens2 $0.0015 / 1k output tokens

20 credits / 1k input tokens2 $0.01 / 1k input tokens

AI prompts, Create text with GPT 4o Real-time Prediction Prebuilt
60 credits / 1k output tokens2 $0.03 / 1k output tokens

Training Custom Free

Document processing
Real-time Prediction Custom 100 credits / Page $0.05 / Page
Receipt, Invoice, Identity document or
Real-time Prediction Prebuilt 32 credits / Page $0.016 / Page
Business card analysis
Text translation Real-time Prediction Prebuilt 22 credits / 1k chars $0.011 / 1k chars

Text analysis
Sentiment analysis, Language detection, Key phrase Real-time Prediction Prebuilt 2 credits / 1k chars $0.001 / 1k chars
extraction

Training Custom Free

Text analysis
Real-time Prediction Custom 20 credits / 1k chars $0.01 / 1k chars
Category classification, Entity extraction
Real-time Prediction Prebuilt 20 credits / 1k chars $0.01 / 1k chars
Text recognition (OCR) Real-time Prediction Prebuilt 3 credits / Image $0.0015 / Image
Training Custom Free (performed on-premises)
Image classification
Real-time Prediction Custom 4 credits / Image $0.002 / Image
Standard: 10 credits / Image Standard: $0.005 / Image
Training Custom Domains: 160 credits / Image for first Domains: $0.08 / Image for first
Object detection 500 images, then 10 credits / Image 500 images, then $0.005 / Image
8 credits / Image (standard and
Real-time Prediction Custom $0.004 / Image
domains)
Training Custom Free
Scheduled
Prediction Custom 1 credit / 5 rows $0.0005 / 5 rows
Prediction
Real-time Prediction Custom 10 credits / 1 row $0.005 / 1 row

1
Disclaimer: Pricing based on Tier 1 pricing. $ Equivalent price per operation shown only for guidance based on List Price.
2
For common English text, 1000 tokens = ~700 words. Input tokens include both customer and system prompts.

Power Platform Licensing Guide | March 2025 P a g e | 27

Capacity enforcement

For AI Builder capacity add-on SKUs, purchased capacity is enforced monthly and unused service credits
do not carry over month to month.

Overage handling

While occasional and reasonable overages will be tolerated, customers exceeding purchased capacity
should adjust their purchase quantity per standard Microsoft terms to remain in compliance. In case of
credit overuse, Edit and Creation of AI Builder models will be blocked while in overage. For AI Builder
models used in flows and apps, more stringent technical enforcement (including service denial) will result
for usage that is significantly over the purchased capacity.
Comprehensive monitoring, reporting, and alerting mechanisms will be instituted to assist customers with
managing AI Builder capacity.

Assignment of purchased capacity

Assignment of purchased capacity to appropriate Power Automate, Power Apps applications and
Dynamics 365 workloads is managed in product. Assignment helps ensure capacity for critical AI models.
The minimum capacity to be assigned is 1 service credit.

Dataverse
Dataverse default and accrued subscription capacity entitlements
Power Apps, Power Automate, Copilot Studio and Power Pages default subscription capacities leverage
the same tenant and infrastructure and will accrue across one tenant. Every tenant with a Power Apps,
Power Automate, Copilot Studio or Power Pages license receives default capacity. In addition, for each
Power Apps Premium, Power Apps per app, Power Automate Premium, Power Automate Process, Power
Automate Process Mining and Power Pages license there is additional accrued capacity added to the
tenant. For Dataverse for Teams capacity and service limits, please refer to the documentation here.

Default Default Accrued Accrued

Power Apps capacity per tenant
Premium Per app Premium Per app
Dataverse Database capacity 10 GB 5 GB 250 MB 50 MB
Dataverse File capacity 20 GB 20 GB 2 GB 400 MB
Dataverse Log capacity 2 GB 2 GB

Power
Accrued
Automate Default Default Default Default Accrued Accrued Accrued Accrued
Process
capacity Premium Per user Process per flow Premium per user Process Per flow
Mining
per tenant
Dataverse
Database 10 GB 10 GB 5 GB 5 GB 250 MB 250 MB 50 MB 50 MB 2 GB
capacity
Dataverse
20 GB 20 GB 2 GB 2 GB 2 GB 2 GB 200 MB 200 MB 1 TB
File capacity
Dataverse
2 GB 2 GB 200 MB 200 MB
Log capacity

Note, customers may have as many flows as needed with Power Automate Process and Power Automate
per flow. Each flow will increase capacity limits.

Default
Copilot Studio capacity per tenant
per tenant
Dataverse Database capacity 5 GB
Dataverse File capacity 20 GB
Dataverse Log capacity 2 GB

Power Platform Licensing Guide | March 2025 P a g e | 28

 (Authenticated) (Anonymous) Accrued per Accrued per
Power Pages capacity Default Default Authenticated user Anonymous user
per tenant per tenant capacity pack capacity pack
Dataverse Database capacity 5 GB 5 GB 2 GB 500 MB
Dataverse File capacity 16 GB 4 GB
Dataverse Log capacity 2 GB 2 GB 1 GB 250 MB

Power Apps, Power Automate, Copilot Studio, Power Pages and Dynamics 365 Sales, Customer Service,
and Field Service applications leverage the same tenant and infrastructure. Dataverse capacity (Dataverse
Database, Dataverse File, and Dataverse Log) is accrued across the tenant and shared amongst relevant
application workloads.

There are additional Microsoft subscriptions beyond Power Platform that grant Dataverse capacity
entitlements. Please see this page for details related to Project for the web, as well as the Dynamics 365
Licensing Guide for information related to other entitlements.

Dataverse allows integration with Outlook and SharePoint.

Dataverse capacity types and purposes

Dataverse Purposes

Database Stores and manages table definitions and data

Stores attachments to notes or emails in Dynamics 365 Sales, Customer Service, and Field Service
File applications and Power Apps. These include documents, image files, videos, PDF files and other
crucial files needed in an organization.
Records table and column data changes over time for use in analysis and reporting purposes. Log
Log
capacity is designed to help organizations meet their auditing, compliance, and governance policies.

The first Power Apps OR Power Automate OR Copilot Studio OR Power Pages OR Dynamics 365 Sales,
Customer Service, and Field Service subscription provides the one-time default capacity entitlement for
the tenant. For example, if a new customer purchases Power Apps Premium, the tenant will receive 10 GB
of default Dataverse Database capacity. Additional subscriptions do not add to the tenant’s default
capacity.
When additional subscriptions are added to the tenant, additional Dataverse capacity may accrue to the
tenant. Example: Assume that a new customer purchases 10 Power Apps Premium licenses and 20 Power Apps
per app licenses. The total tenant wide pooled capacity will be as follows (note 1 GB = 1,024MB):

Default/ Total Tenant

Default and Accrued Capacity Allocation Accrued/10 Enterprise USL
tenant wide capacity
Dataverse Database capacity 10 GB 10*250MB + 20*50MB = 3.5GB 10GB + 3.5GB = 13.5GB
Dataverse File capacity 20 GB 10*2GB + 20*400MB = 28GB 20GB+28GB = 48 GB
Dataverse Log capacity 2 GB NA 2GB

Dataverse capacity add-ons

Apps, flows, bots or websites utilizing Dataverse will consume varying quantities of Dataverse Database
capacity, Dataverse File capacity, and Dataverse Log capacity. Additional capacity is available through the
Dataverse capacity add-ons.

Subscription Capacity/tenant Additional Increment Minimum Quantity Pricing

Dataverse Database capacity add-on 1 GB 1 $40/month
Dataverse Database capacity Tier 2 add-on 1 GB 1,000 $30/month
Dataverse File capacity add-on 1 GB 1 $2/month
Dataverse Log capacity add-on 1 GB 1 $10/month

Power Platform Licensing Guide | March 2025 P a g e | 29

Please note that Dataverse capacity add-ons do not apply to Dataverse for Teams scenarios (i.e., when a
Dataverse for Teams environment reaches its limit, customers need to step up to full Power Apps, Power
Automate, Copilot Studio or Power Pages licenses for additional capacity).

Dataverse default capacity for Power Platform pay-as-you-go environments

Dataverse default capacity
Environments configured to use Power Platform pay-as-you-go, receive a one-time entitlement of 1 GB of
Dataverse Database and 1 GB of Dataverse File capacity per environment. These entitlements do not
change based on the number of users using apps or custom websites in an environment. These pay-as-
you-go environments do not consume tenant-wide Dataverse capacity. More information available here.
Included per
Pay-as-you-go environments
pay-as-you-go environment
Dataverse Database capacity 1 GB
Dataverse File capacity 1 GB
Dataverse Log capacity N/A

Dataverse capacity meters

With a pay-as-you-go enabled environment, Dataverse capacity meters can be used to pay-as-you-go for
Dataverse usage as alternatives to the existing subscription capacity add-ons for overages. Dataverse pay-
as-you-go capacity is billed based on the amount of capacity used in the environment, beyond the 1 GB
Dataverse Database capacity and 1 GB Dataverse File capacity entitlements per environment. No capacity
is allocated for Dataverse Logs. (Fractional usage is calculated to 2 decimal places in local currencies.)

Meter definition: Amount of capacity used in the environment beyond any entitled amounts (1 GB
database capacity and 1 GB of file capacity per environment).

Dataverse Capacity/environment Additional Increment Pricing

Dataverse Database capacity 1 GB $48/month
Dataverse File capacity 1 GB $2.40/month
Dataverse Log capacity 1 GB $12/month

Managed Environments

Managed Environments is included with the following Power Platform standalone1 licenses and pay-as-
you-go meters.
• Power Apps and Power Automate standalone licenses
• Copilot Studio standalone license
• Power Apps per app pay-as-you-go meter2 and Copilot Studio pay-as-you-go meter
• Copilot Studio for Microsoft 365 Copilot license (only for features related to Copilot Studio)
• Dynamics 365 Premium, Enterprise, and Team Members standalone licenses

Once enabled, all active usage in the environment will require one of these standalone licenses or pay-as-
you-go meters. Please review Power Platform Managed Environments for details.

1
Standalone licenses refers to full Power Apps, Power Automate and Copilot Studio licenses and does not include the limited Power
Apps and Power Automate use rights the come with select Dynamics 365 licenses.
2
The Power Apps per app pay-as-you-go meter satisfies the prerequisite that all active Power Apps usage in the environment
requires standalone licenses or meters. However, this meter covers Power Apps usage only; any Power Automate flow usage must be
covered by standalone Power Automate licenses.

Power Platform Licensing Guide | March 2025 P a g e | 30

Additional Resources
Multiplexing

Microsoft’s Multiplexing rules protect against customers looking for ways to purchase fewer licenses than
would otherwise be required to access a software or service. “Multiplexing” refers to the use of hardware
or software to pool connections, reroute or indirectly access information, and/or reduce the number of
devices or users that directly access or use a product. The most common form of Multiplexing is often
thought of as “connection pooling” where many users are accessing an application through a single
contact point. As technology in the world has advanced, there are many other forms of Multiplexing that
have emerged, such as automated processes to migrate data, accessing applications indirectly, and more.

Multiplexing does not reduce the number of subscription licenses of any type required to access the
Power Platform services. Any user or device that inputs data into, queries, views data from or otherwise
accesses Power Apps, Power Automate, Copilot Studio and Power Pages apps, directly or indirectly must
be properly licensed. The number of tiers of hardware or software between Power Platform apps and the
users or devices that ultimately use Power Platform indirectly does not affect the number of User SLs
required. For additional information about multiplexing refer to the Microsoft Multiplexing Overview.

Licensing Requirements for External Users

External users must be appropriately licensed to access Power Platform services and data. External Users
means users that are not (a) employees of Customer or its Affiliates, (b) contractors or agents that
typically work for Customer or its Affiliates for more than 30 hours on average per week, or (c) contractors
or agents that typically work onsite for Customer or its Affiliates on each working day.

Applicable licensing includes:

• An appropriate Power Platform User SL
• Power Pages Authenticated or Anonymous users/website capacity licenses
• Accessing via Power Automate per flow or Power Automate Process licenses
• Limited capabilities included with Dynamics 365, Microsoft/Office 365, or Windows licenses (See
summary of Power Apps, Power Automate, Copilot Studio and Power Pages tables in this guide
for details.)

Users must be appropriately licensed whether they are accessing directly or indirectly per multiplexing
guidelines. More information on external guest user access is available here.

Trials and Implementation

Sign-up for a free trial of
• Power Apps here • Copilot Studio here
• Power Pages here • AI Builder here
• Power Automate here

Development and Testing

The free Developer Plan is intended for individual use allowing developers to learn and build skills on
Power Apps, Power Automate and Dataverse. To learn more, click here.

Pricing
Power Apps, Power Automate, Copilot Studio and Power Pages pricing information is located here:
• Power Apps
• Power Automate
• Copilot Studio
• Power Pages

Power Platform Licensing Guide | March 2025 P a g e | 31

Power Platform Service Support

Support Plans
The benefits included in the Subscription Support Plan are applicable for customers who license Power
Platform solutions via MOSP, EA, MPSA, EAS, and EES. Learn more about Power Apps, Power Automate,
Copilot Studio, Power Pages, and Dynamics 365 support options:
• Professional Direct Support for Dynamics 365 and Power Platform
• Unified Support (for enterprise solutions)

SKU Name Description Price/month Licensed

Professional Direct Support for ProDirect Support Subs Per User

$9 User*
Dynamics 365 and Power Platform for D365 and Power Platform
*Customer must acquire enough Professional Direct Support licenses to cover each Power Platform and
Dynamics 365 license on its agreement, up to a maximum of 250 licenses.

Power Platform Licensing Guide | March 2025 P a g e | 32

Appendix A: Terminology

Administration: Administration is critical in order to establish boundaries and policies around the use of
Power Apps in organizations.
• Manage environments – space to store, and manage, and share data, apps, and flows
• Data policies – create and enforce policies that define how data can be shared
App (definition of Power Apps per app): An “app” is a combination of Power Platform assets that solves a
specific business scenario.
Application Program Interface (API): Any form of application programming interface that provides access
to a Microsoft service and any associated tools, including sample code that enables interactions with
Microsoft's services, and documentation that Microsoft makes available under these TOU, and includes all
elements, components, and executables of such API.
Connector: It provides a way for users to connect their business data and leverage a set of pre-built
actions and triggers to build their applications and workflows. Examples of connections: Dataverse
(formerly Common Data Service), SharePoint, SQL, OneDrive, Excel, Dynamics 365.
• Standard Connector: Data sources within the Microsoft 365 ecosystem. Examples: Excel, Outlook,
SharePoint, LinkedIn. A list of standard connectors is located here.
• Premium Connector: Business systems beyond Microsoft 365. Examples: DocuSign, Zendesk, Jira
Software.
• Custom Connector: To support more tailored scenarios, users can build custom connectors with
their own triggers and actions. These connectors are function-based; data is returned based on
calling specific functions in the underlying service. Example: Services that are not available as
prebuilt connectors.
• On-premises Connector: Accesses on-premises data using a gateway. Example: Microsoft SQL
Server.
CRUD: Create, read, update, and delete operations.
Copilot: Copilot is an intelligent assistant that uses generative AI and LLMs to assist humans with complex
cognitive tasks. This term can be used in reference to Microsoft Copilot (an umbrella term for AI assistants
that sit within Microsoft product experiences) or custom-built copilots external to the Microsoft brand.
Dataverse (formerly Common Data Service): Dataverse lets you store and manage data that is used by
business applications.
Dataverse for Teams, built atop Dataverse, delivers a built-in low code data platform for Microsoft Teams,
and provides relational data storage, rich data types, enterprise grade governance, and one-click solution
deployment.
Dataverse is designed to be used in any application (not just Teams) and includes additional security
features such as auditing, sharing, column level and hierarchical security. For a detailed comparison on
Dataverse for Teams and Dataverse capabilities, please refer to the public documentation here.
Desktop flow: A feature in Power Automate targeting the RPA market by enabling legacy apps to be
automated via GUI vs API.
• Processes executed via desktop flows can be contained within a broader API-based automation
scenario or exist standalone.
Flow (definition of flow within app context): For both triggers and actions, flows included within an
embedding application can connect:
• To any data source within the use rights of the embedding application
• Directly with the embedding application (via built in trigger/action)
Generative AI: Generative AI broadly describes AI models that can produce human-like content in the
form of text, images, code and other types of media or data in response to a user-entered prompt.
Generative AI applications are built on top of large language models (LLMs) and foundation models.
• Large language models (LLM) is a type of AI model that is trained on massive datasets.
LLMs are a subset of generative AI. LLMs can be used for understanding natural language
and generating content like text (ex: GPT-4o).

Power Platform Licensing Guide | March 2025 P a g e | 33

 • Foundation models are large ML models pre-trained with the intention that they are to be
fine-tuned for more specific language understanding and generation tasks. These models
are utilized to discern patterns within the input data.
After these models have completed their learning processes, together they generate statistically probable
outputs when prompted and they can be employed to accomplish various tasks, including:
• Image generation based on existing ones or utilizing the style of one image to modify or
create a new one.
• Speech tasks such as transcription, translation, question/answer generation, and
interpretation of the intent or meaning of text.
GPTs: Generative Pretrained Transformers (GPTs) are custom versions of GPT models that can be tailored
to specific areas, tasks or personas using specific instructions, knowledge and any combination of skills.
Connectors: In Power Platform, connectors mean the 1200+ prebuild data connectors to LOB to use
within Power Platform solutions. These can be used within plugins when being used with Copilot for
M365.
Microsoft Graph Connectors are IT administrator-enabled connectors that allow you to search and surface
data from third-party sources in intelligent Microsoft experiences like Microsoft Copilot for M365.
RAG Retrieval-Retrieval-Augmented Generation (RAG) is a process that enables AI models to retrieve
relevant information from a knowledge source and incorporate it into generated text.
Robotic Process Automation (RPA): A market for process automation that encompasses the use of an
application's graphical user interface (GUI), where a user records a series of steps/actions/tasks for the
automation technology to then perform as a process by repeating directly in the GUI.
RPA robot or "bot": A GUI-based process running on a desktop or virtualized environment.
• Attended bot: Triggered by an explicit user action on their workstation, i.e., a local or remote
desktop
o Must operate concurrently with the user on the same workstation
o Can run more than one discrete process, but each process must be serialized to run
sequentially
• Unattended bot: Runs autonomously without requiring user actuation
o Can be deployed on a local or remote desktop, or other virtualized environment
o Can run more than one discrete process, but each process must be serialized to run
sequentially
o Concurrent instances of a singular process require an additional unattended bot for each
instance
Tables: A set of records used to store data. Tables let users model business data for use within an
organization’s business applications. Examples of tables: Account, Contact, Lead, Opportunity.
• Standard tables: Dataverse provides business tables, out of the box, which represent most
commonly used tables across business applications. Examples: Account, Appointment, Contact,
Email, etc.
• Custom tables: Tables that are created by the customer/partner for a specific business need. For
example, type of machine is not a standard table, so it can be created as a custom table.
• Restricted tables: Tables that requires a Dynamics 365 license for full access. Examples: Case, SAL,
Knowledge Articles. For list of restricted tables click here.
• Complex tables: These are tables that use complex server-side business logic. Any table (whether
standard or custom) becomes complex once the customer/partner associates the table with the
custom business logic. Example: any table that uses a real-time workflow or code plug-in.
Workflows:
• Background workflows: Task automation across systems and services. Runs in the background.
• Real-time workflows: Task automation across systems and services. Runs in a real time manner.
• Business process flows: Structured stateful human interactive workflows which are composed of
multiple steps, allows branching/stage gating, and includes process KPIs and reporting.

Power Platform Licensing Guide | March 2025 P a g e | 34

Appendix B: Dynamics 365, Microsoft/Office 365, and Windows licenses that include Power Platform capabilities
Dynamics 365
Limited Use Rights Included with Qualifying License
Qualifying License
Power Apps Power Automate Power Pages
Dynamics 365 Business Central   

Dynamics 365 Business Central Team Members 

Dynamics 365 Commerce   

Dynamics 365 Contact Center   

Dynamics 365 Customer Service Premium   

Dynamics 365 Customer Service Enterprise   

Dynamics 365 Customer Service Professional 

Dynamics 365 Field Service   

Dynamics 365 Finance   

Dynamics 365 Finance Premium   

Dynamics 365 Human Resources   

Dynamics 365 Intelligent Order Management   

Dynamics 365 Operations – Activity 

Dynamics 365 Project Operations   

Dynamics 365 Sales Premium   

Dynamics 365 Sales Enterprise   

Dynamics 365 Sales Professional 

Dynamics 365 Supply Chain Management   

Dynamics 365 Supply Chain Management Premium   

Dynamics 365 Team Members 

Microsoft 365*, Office 365, and Windows

Limited Use Rights Included with Qualifying License
Microsoft
Power Automate
Qualifying License Copilot Dataverse for
Power Apps
Cloud Desktop Studio for Teams
flows flows Teams
Office 365 E1 ○ ○ ○ ○

Office 365 E3 ○ ○ ○ ○

Office 365 E5 ○ ○ ○ ○
Office 365 F3 ○ ○ ○ ○

M365 Business Basic ○ ○ ○ ○

M365 Business Standard ○ ○ ○ ○

M365 Business Premium ○ ○ ○ ○ ○

Microsoft 365 F1
Microsoft 365 F3 ○ ○ ○ ○ ○
Microsoft 365 E3 ○ ○ ○ ○ ○

Microsoft 365 E5 ○ ○ ○ ○ ○

Windows 10 Pro ○

Windows Enterprise E3 ○

Windows Enterprise E5 ○

Office 365 A1 ○ ○
Office 365 A31 ○ ○ ○ ○

Office 365 A51 ○ ○ ○ ○

Microsoft 365 A12 ○ ○

Microsoft 365 A31 ○ ○ ○ ○ ○

Microsoft 365 A51 ○ ○ ○ ○ ○

Windows Education A31 ○

Windows Education A51 ○

1Also included in Student Use Benefit
2Included via accompanying Office 365 A1
*Microsoft 365 is governed by the License Terms of the individual products and services comprising Microsoft 365, as modified by the
License Terms in the Microsoft 365 Product Entry. For more information on Microsoft 365 and Office 365 Suites licensing channels and
segment availability, refer to the Product Terms.

Power Platform Licensing Guide | March 2025 P a g e | 35

Appendix C: Change Log
Page(s) Topic Change Action Date
Copilot Studio for M365 Copilot now features
7, 21, 30 Managed Environments New March 2025
Managed Environments
19 Microsoft Copilot Studio New Tenant Graph Grounding for Messages February 2025
7, 18-19 Microsoft Copilot Studio New Pay-as-you-go meter December 2024
19, 20 Microsoft Copilot Studio New Agents December 2024
26 AI Builder New AI prompts, Create text with GPT 4o Mini December 2024
Rate card update: Input tokens include both
26 AI Builder Clarified November 2024
customer and system prompts.
7, 19, 20 Copilot for Microsoft 365 Update Rebranded as Microsoft 365 Copilot October 2024
26 AI Builder Update AI prompts, Create text with GPT 4o October 2024
Dynamics 365 Enterprise and Team Members
Various Managed Environments Update September 2024
eligibility
Pricing for Dataverse capacity add-ons and
28 Dataverse Clarified August 2024
Dataverse capacity meters added
28 Dataverse New Dataverse capacity Tier 2 add-on July 2024
Dynamics 365 Professional and Dynamics 365 Team
Various Managed Environments Update July 2024
Members eligible for Managed Environments
Rate card: AI Prompts, create text with GPT
25 AI Builder Update 3.5 updated from $0.008/1k tokens to $0.003/1k June 2024
tokens
Rate card: Object detection updated from
25 AI Builder Update June 2024
$0.01/Image to $0.005/Image
8, 23, 27 Power Pages Update Dataverse Log capacity (Accrued) added June 2024
12-14, 17 Power Automate Hosted Process New Full license replaces Hosted RPA add-on May 2024
Power Apps/Automate use rights Renamed Power Apps Basic and Power Automate
Various Update April 2024
w/M/O365 Basic
19-20 Copilot Studio New Copilot Studio in Copilot for Microsoft 365 February 2024
7, 18-20 Microsoft Copilot Studio New Formerly Power Virtual Agents December 2023
Various Power Automate Clarified Entitlement per tenant/environment October 2023
7,14 Power Automate New Power Automate Process August 2023
Power Automate per user w/attended RPA
7,13 Power Automate Rebranded August 2023
renamed to Power Automate Premium
Power Apps per user renamed to Power Apps
5,10 Power Apps Rebranded August 2023
Premium
20, 21 AI Builder Updated Tiered pricing May 2023
28 AI Builder Updated Rate card update February 2023
Various Managed Environments Updated D365 requirement, within app context February 2023
12, 17 Power Automate New Hosted RPA January 2023
Various Power Platform New Managed Environments January 2023
Various Power Pages New Power Pages Nov 2022

© 2020 Microsoft Corporation. All rights reserved.

This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. This information is provided to help
guide your authorized use of products you license; it is not your agreement. Your use of products licensed under your license agreement is governed by the terms and
conditions of that agreement. In the case of any conflict between this information and your agreement, the terms and conditions of your agreement control. Prices for licenses
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Power Platform Licensing Guide | March 2025 P a g e | 36