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Design thinking - Hueristics (1)

The document outlines key considerations for product thinking, UX design, and UI design, focusing on user problems, audience needs, value addition, and design principles. It emphasizes the importance of clarity, ease of use, error handling, consistency, and familiarity in design. Overall, it serves as a guideline to ensure that products effectively meet user expectations and provide a positive experience.

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karan kumar das
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0% found this document useful (0 votes)
4 views

Design thinking - Hueristics (1)

The document outlines key considerations for product thinking, UX design, and UI design, focusing on user problems, audience needs, value addition, and design principles. It emphasizes the importance of clarity, ease of use, error handling, consistency, and familiarity in design. Overall, it serves as a guideline to ensure that products effectively meet user expectations and provide a positive experience.

Uploaded by

karan kumar das
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Product thinking

User problem
●​ Is the user problem to be solved clear?
●​ Does the research at hand support the proposed direction?
●​ Does the data at hand support the proposed direction?
●​ Does the product or feature solve the user problem stated in the product
brief?
Audience
●​ Is the product or feature solving the problem for the target audience?
●​ Does the product or feature avoid negative tradeoffs for the target
audience?
●​ Does the product or feature have minimal negative impact on a global
audience/other audiences?
Value
●​ Does the product or feature bring clear added value to the user’s
experience?
●​ Does the product or feature avoid removing value in other areas?
Design principles
●​ Does the product or feature guide without overwhelming?
●​ Has the product or feature been pressure tested?
●​ Does the product or feature champion quality?

UX Design
System status
●​ Is it clearly evident where the users are in the experience?
●​ Is it clear to users what has happened previously and what will happen next?
Clear task at hand
●​ Can users easily find what they are expected to do?
●​ Do the users know how they are expected to accomplish the task(s)?
Straightforward and ease of use
●​ Does the task(s) at hand require minimal effort to learn?
●​ Does the task(s) at hand follow a logical order?
●​ Does the task(s) at hand avoid unnecessary friction?
User expectations
●​ Does the task(s) at hand follow the user’s mental models?
●​ Does the product or feature follow common interaction patterns?
●​ Is the product or feature flexible or customizable to meet the needs of
different user groups?
●​ Is the product or feature cohesive with other relevant product or feature
systems?
Error handling
●​ Do users have a clear path when something goes wrong?
●​ Is error messaging clear, descriptive, and concise?
●​ Have edge cases been considered?
●​ Do users have access to help?

UI Design
Consistent standards
●​ Is the design of the feature or product accessible?
●​ Does the design of the feature or product use the give design system?
●​ Does the UX writing in the design follow content strategy standards
(appropriate voice, tone, style)?
Recognition over recall
●​ Does the design of the feature or product make objects, actions, and options
visible?
●​ Are instructions or information easily retrievable?
Familiarity
●​ Does page layout, hierarchy, etc or the feature or product feel familiar to
other highly used features or products?
●​ Does the design of the feature or product follow appropriate UI conventions
for respective platforms?
Craft
●​ Does the design of the feature or product tightly follow standards?
●​ Does the design of the feature or product feel best in class?
●​ Is the design of the feature or product clear and minimalist when possible?
●​ Does the design of the feature or product allow for delight when
appropriate?

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