Barcode Printer

TSC Console
Thermal Transfer  Direct Thermal

User Manual
www.tscprinters.com
Copyright Information

©2024 TSC Auto ID Technology Co., Ltd.

The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd. All rights
reserved.

CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation.
Windows is a registered trademark of Microsoft Corporation.

All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and
does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in
any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of TSC Auto
ID Technology Co.

I
 Table of Contents
1. Introduction ............................................................................................................................................................................................. 1
2. Getting Started ......................................................................................................................................................................................... 2
3. Interface Setup ......................................................................................................................................................................................... 3
3.1 USB ....................................................................................................................................................................................................................................... 3
3.2 COM and LPT ........................................................................................................................................................................................................................ 4
3.2.1 RS-232................................................................................................................................................................................................................................................... 4
3.2.2 Bluetooth .............................................................................................................................................................................................................................................. 5
3.2.3 LPT ........................................................................................................................................................................................................................................................ 7
3.3 Network ................................................................................................................................................................................................................................ 8
3.3.1 Set Ethernet and Add to TSC Console Interface ................................................................................................................................................................................... 8
3.3.2 Set Wi-Fi and Add to TSC Console Interface ....................................................................................................................................................................................... 10
3.3.3 Initialize the Printer Wi-Fi Setting....................................................................................................................................................................................................... 13
4. Function ..................................................................................................................................................................................................14
4.1 Printer Configuration .......................................................................................................................................................................................................... 15
4.1.1 Printer Configuration Overview.......................................................................................................................................................................................................... 15
4.1.2 Printer Functions ................................................................................................................................................................................................................................ 16
4.1.3 Printer Information............................................................................................................................................................................................................................. 17
4.1.4 Printer Setup - Common ..................................................................................................................................................................................................................... 18
4.1.5 Printer Setup - RS-232 ........................................................................................................................................................................................................................ 19
4.1.6 Printer Setup - Bluetooth ................................................................................................................................................................................................................... 19
4.1.7 Printer Setup - Wi-Fi ........................................................................................................................................................................................................................... 20
4.1.8 Printer Setup - Ethernet ..................................................................................................................................................................................................................... 21
4.1.9 Printer Setup – 802.1X (for Ethernet) ................................................................................................................................................................................................. 22
4.1.10 Printer Setup - SMTP (Simple Mail Transfer Protocol) ....................................................................................................................................................................... 23
4.1.11 Printer Setup - SNTP (Simple Network Time Protocol) ....................................................................................................................................................................... 24
4.1.12 Features Tab - Emulation.................................................................................................................................................................................................................... 25
4.1.13 Features Tab – TPH Care .................................................................................................................................................................................................................... 26
4.1.14 Features Tab – Smart Battery ............................................................................................................................................................................................................. 27
4.2 SOTI Setup .......................................................................................................................................................................................................................... 28
4.3 Printer Records ................................................................................................................................................................................................................... 29
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5. Tools .......................................................................................................................................................................................................30
5.1 Comm Tool ......................................................................................................................................................................................................................... 31
5.2 File Manager Tool ............................................................................................................................................................................................................... 32
5.2.1 Download Files ................................................................................................................................................................................................................................... 33
5.2.2 Manage the Storage ........................................................................................................................................................................................................................... 34
5.3 Bitmap Font Manager......................................................................................................................................................................................................... 35
5.3.1 Download Fonts to Printer ................................................................................................................................................................................................................. 36
5.4 Label Preview...................................................................................................................................................................................................................... 37
6. Advanced ................................................................................................................................................................................................38
6.1 Group Manager .................................................................................................................................................................................................................. 39
6.1.1 Group the Certain Interface ............................................................................................................................................................................................................... 40
6.2 Users Manager ................................................................................................................................................................................................................... 41
6.3 Manual Name Manager...................................................................................................................................................................................................... 42
6.4 Preference .......................................................................................................................................................................................................................... 43
7. Revision History ......................................................................................................................................................................................44

III
1. Introduction
TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which
enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or
upgrade the firmware to the group of printers, and send additional commands to printers at the same time.

This manual provides the essential information and clear instructions for operating TSC Console. TSC Console can be found on TSC website at
https://www.tscprinters.com

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2. Getting Started

1. Unzip the TSC Console file.

2. Double click TSC Console icon to start the software.

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3. Interface Setup

3.1 USB

1. Click the Printers and select Add Printers. ( )

2. Select USB and click OK to find the device.

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3.2 COM and LPT

3.2.1 RS-232

1. Use COM Port through the computer to connect to the printer.

2. Select the corresponding COM Port and finish the setup.

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3.2.2 Bluetooth

1. [Control Panel] → [Hardware and Sound] → [Devices and Printers] → [Add Device] (Select the Bluetooth name)

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2. [Control Panel] → [Hardware and Sound] → [Devices and Printers] → [Device Manager] (Check COM Port)

3. Select the corresponding Com Port on TSC Console.

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3.2.3 LPT

1. Select the LPT Port and click OK.

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3.3 Network

3.3.1 Set Ethernet and Add to TSC Console Interface

1. Use USB or COM to establish the interface on TSC Console.

2. Double click to enter the Printer Configuration Page > Click Ethernet tab > Set the Ethernet > When the setting is complete, click the Set
button on the right. (For DHCP, press the Get button to check the IP Address after setup, or check on the printer LCD control panel.)

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3. Return to TSC Console main page > Click Add Printer on the top left of the window.

4. Choose Network > Key in the IP Address > Click Discover to establish the Ethernet interface.

5. If the connection is successful, the Add Printer window will pop up > Click OK to close the window > The TSC Console will appear for printer
that use the Ethernet interface.

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3.3.2 Set Wi-Fi and Add to TSC Console Interface

1. Use USB or COM Port to set up the interface.

2. Double click to enter the printer configuration page.

2
3. Click Get to receive printer’s information.
4. Click Wi-Fi to the wi-fi setting page.

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For WPA-Personal
I. Fill-in the SSID.
II. Select the Encryption option to WPA-Personal.
III. Fill-in the Key. 1
IV. Select DHCP to ON. (For OFF option, please fill-in the IP
Address, Subnet Mask and Gateway)
V. After setting, click the Set button.

Note:
Before setting, the entered field will be shown in yellow for reminding.
On DHCP, user can change the printer name by another model name in
“Printer Name” field.
User also can change the raw port in “Raw Port” field. 2

For WPA-Enterprise
I. Fill-in the SSID.
II. Select the Encryption option to WPA-Enterprise.
III. Select DHCP to ON (For OFF option, please fill-in the IP
Address, Subnet Mask and Gateway) 1
IV. Select the EAP Type option. (For EAP-TLS option, please
upload the CA and Key for mutual authentication, integrity-
protected cipher suite negotiation, and key exchange
2
between two endpoints.)
V. After setting, click the Set button.
Note:
Before setting, the entered field will be shown in yellow for reminding.
On DHCP, user can change the printer name by another model name in
“Printer Name” field.
3
User also can change the raw port in “Raw Port” field.
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5. After clicking Set button, it'll pop-up the window tip as
below shown.

6. IP address will be shown in the “IP address” field and the Wi-Fi logo and IP address will be displayed on the LCD control panel.
Note:
IP address should be shown within about 5 to 15 seconds after printer turn on. If not, please refer to steps below to initialize the printer Wi-Fi module settings
then to setup it again.

7. Remove the cable between the computer and the

printer.
8. Go to main page, click Add Printer to add the printer via
Network.
9. Select the printer and enter the setting page by double
clicking the printer.
10. Click the Print Test Page button to print the test page via
Wi-Fi interface.

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3.3.3 Initialize the Printer Wi-Fi Setting

1. Return to the main page of TSC Console. Select the printer and click Functions to expand the page.

2. Click Wi-Fi Default to initialize the printer Wi-Fi module setting to factory default setting.

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4. Function
Functions shows the settings and functions for the printer, users can access to the page by following below picture’s instruction or double clicking
the established printer in TSC Console.

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4.1 Printer Configuration

Printer Configuration contains most functions and setting to the printer, click Function on TSC Console main page, then click Printer Configuration
to enter the page.

4.1.1 Printer Configuration Overview

Feature’s Tab Change the Unit

Printer Information

Printer Setup Tab

Printer
Functions

Printer Setup

Get Status

Save/ Load/ Set/ Get the Settings

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4.1.2 Printer Functions

Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window.

Functions Description
Calibrate Detect media types and the size of the label
RTC Setup Synchronize printer with Real Time Clock on PC
Factory Default Initialize the printer to default settings
Reset Printer Reboot printer
Print Test Page Print test page according to the specified label size and sensor type.
Configuration Page Print printer configurations
Dump Text Activate the printer to dump mode
Ignore AUTO.BAS Ignore AUTO.BAS file when printer boot up
Exit Line Mode Exit the line mode to page mode
Enter Line Mode Leave page mode and enter line mode
Wi-Fi Default Restore the Wi-Fi settings to defaults.
IPv6 Setup Enter the IPv6 settings window to configure the settings
RFID Setup Enter the RFID settings window to configure the settings
GPIO Setup Enter the GPIO settings window to configure the settings
Enter the Wi-Fi module's Advanced Settings window to configure the
Wi-Fi Advanced
settings

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4.1.3 Printer Information

Printer Information area allows users to check up printer’s information.

Printer’s firmware and

hardware info

Printing and cutting

info

Printhead, cutter and

ribbon saver’s info

Note:
The information sent back by the printer here will vary depending on the model, the data will be sent back only if this function is available.

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4.1.4 Printer Setup - Common

Printer Information area allows users to check/ set the printer’s settings.

Set printing speed

and printing density
Set ribbon sensor
Set media’s size

Set media sensor and

gap value
Set printer behaviors

Set printer’s action Set intensity of

and direction media sensor

Exclusive settings for

mobile printer
Set the region code

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4.1.5 Printer Setup - RS-232

RS-232 area provides the settings to set up the RS-232 interface.

4.1.6 Printer Setup - Bluetooth

Bluetooth area provides users to check and set printers’ Bluetooth settings.

Bluetooth information

Setup for external

Bluetooth module

Enable/Disable the
Bluetooth on XPico
WiFi+BT combo module

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4.1.7 Printer Setup - Wi-Fi

Wi-Fi area is used to check & set printers’ Wi-Fi settings.

For setting up the Wi-Fi, please refer to Set Wi-Fi and Add to TSC Console Interface.

20
4.1.8 Printer Setup - Ethernet

Ethernet area is used to check & set printers’ Ethernet settings.

For setting up the Ethernet, please refer to Set Ethernet and Add to TSC Console Interface.

21
4.1.9 Printer Setup – 802.1X (for Ethernet)

802.1X area is used to set printers’ Ethernet 802.1X settings.

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4.1.10 Printer Setup - SMTP (Simple Mail Transfer Protocol)

When SMTP setup is complete, printer will automatically send receiver a mail of notification in case the printer is in error state.
Note: Only support firmware A2.13 or above version (Ethernet / Wi-Fi).

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4.1.11 Printer Setup - SNTP (Simple Network Time Protocol)

SNTP allows user sync printer system clock with ethernet timing.
Note: Only support firmware A2.13 or above version (Ethernet / Wi-Fi).

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4.1.12 Features Tab - Emulation

Emulation provides ZPL and DPL language setting on TSC printers.

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 4.1.13 Features Tab – TPH Care

TPH Care provides users to check the condition of the print head and be able to set the dot failure threshold for indicating errors when the threshold is
triggered.

This option is used to set the treshhold

This option is used to enable (ON)/ for unhealthy TPH dot number.
disable (OFF) the TPH care function.

This option is used to check the

numbers of unhealthy TPH dot
element. This image is used to check the relative
position of the unhealthy TPH dot.

This option is used to detect, the

unhealthy TPH dot.

This option is used to print a TPH test

This option is used to save the image image to check the TPH printing result.
to .png file.

1. Enable the TPH Care function. (Note: The default is disabled/OFF.) Then click "Get TPH care profile" button and a diagram will show in the area above.
2. If the profile is flat, it means that the print head is good. Check "Unhealthy TPH dot number". If the result is zero (0), that means the print head is good.
3. Bad dots are presented as a spike in the profile. The arrow in below profile indicates the presence of potentially damaged dots and printer will stop
printing.

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4.1.14 Features Tab – Smart Battery

Smart Battery shows the battery information of the printer (Mobile Printers only.)

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4.2 SOTI Setup

SOTI Setup could setup the required parameters for printers to work with SOTI Connect.
Note: Once the printer is connected to the SOTI, the bulb of the status would turn into green color.

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4.3 Printer Records

Printer Records could check out the printer information, including raw data, life cycle, media usage, and TPH resistance profile. Follow below
instruction to open the Printer Records:
Go to TSC Console main page > select the printers > click Printer Records in the Tool menu or right click on printer to find the option to enter in the
Printer Records page.
Clear or export the data

Filter by name

Available information that can be checked

Data information will display on this area

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5. Tools
In this section, users are able to set up the printer by Comm Tool, or download and edit the files by File Manager and Bitmap Font Manager.

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5.1 Comm Tool
CommTool supports programming languages and the hex data commands.

This area shows the data feedback

There are totally 12 editors in
from printer which received by
CommTool. Users can enter the
CommTool.
command script in the selected text
The upper text box shows the
editor then click Send Command
Hexadecimal data and the lower the
button to send the command script
string at the same time.
in the text box to printer.

If the command script or

Click Save button to save the
downloadable files are saved in the
received data to a file.
file, you can click Send File to send Click Clear to clear the data shown in
the file to printer. the Hex and String text. box.

This area enables users to Send Hex Data.

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5.2 File Manager Tool

File Manager helps users download files and delete files from printers’ memory.
◼ File Download shows the interface for selecting file types, filename and download destination.
◼ File Information indicates downloaded files and available memory, deleting files in the selected memory device.

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5.2.1 Download Files

Below steps will demonstrate how to download the files to the printer:

1. Choose the File Type.

2. Select Browse to find the file.
3. Specify the Momory Device to be stored with.
4. Import file to printer by clicking Download.

Note:
◼ BPM, PCX, True Type Font, Bitmap Font, Printer BASIC File, and Data File will automatically generate the header and save to specified
memory device through File Manager before downloading.
◼ Enable Save to File could save the file to memory device as well.

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5.2.2 Manage the Storage

Below steps will demonstrate how to manage the storage from the printer:

1. Specify the Memory Device and click Get.

2. Delete the file by clicking Remove.
3. Click Format to clean the memory.

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5.3 Bitmap Font Manager

Bitmap Font Manager could convert the selected TTF font into printer format bitmap font. Both fixed pitch and variable pitch bitmap font are
supported.

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5.3.1 Download Fonts to Printer

Below steps will demonstrate how to download fonts to the printer:

1. Set up font setting and Printer Device.

2. Select Font and click Download Font to finith settings.

3. Check File Manager.

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5.4 Label Preview

Label Preview enables user to preview the label by TSPL command or loading the file.
Note: This function is only supported after firmware version 2.13

TSPL script for the label

Load the file / Save TSPL script

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6. Advanced
In Advanced section, users are able to set the group setting, set the password and alert, and adjust preference through TSC console to the printer.

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6.1 Group Manager

Use Group Manager to select and filter the certain interface to make it easier to setup printers.
Click Advanced to access Group Manager or click on the Quick Access Icon as below.

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6.1.1 Group the Certain Interface

1. Enter the Group Manager.

2. Type the Group Name.
3. Select the Interface.
4. Click Add to complete setting.
5. Back to interface and select Group.

40
6.2 Users Manager

This function allows user to set the password on TSC Console for protecting printers’ setting.

1. Enter the User ID and Password.

2. Click Add to complete setup and TSC Console will restart.

41
6.3 Manual Name Manager

Manual Name Manager provides the function which could help users modify printers’ name making it more recognizable.
◼ Edit the manual name by using Batch Modification or double click the Manual Name Column

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6.4 Preference

Preference provide users functions to adjust system settings and languages.

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7. Revision History

Date Content Editor

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