Microsoft

MB-310 Exam
Microsoft Dynamics 365

Questions & Answers

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Version: 22.1

Topic 1, Fourth Coffee Case Study

Case study

Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane

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to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.

Background

Fourth Coffee is a coffee and supplies manufacturer based in Seattle. The company recently
purchased CompanyA, based in the United States, and CompanyB, based in Canada, in order to
increase production of their award-winning espresso machine and distribution of their dark roast
coffee beans, respectively.

Fourth Coffee has set up CompanyA and CompanyB in their Dynamics 365 Finance environment to
gain better visibility into the companies' profitability. CompanyA and CompanyB will continue to
operate as subsidiaries of Fourth Coffee, but all operational companies will be consolidated under
Fourth Coffee Holding Company in US dollars (USD) for reporting purposes.

The current organizational chart is shown below:

Current environment

Systemwide setup

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Dynamics 365 Finance in Microsoft Azure is used to manage the supply chain, retail, and financials.

All companies share a Chart of Accounts.

Two dimensions are used: Department and Division.

Budgeting is controlled at the department level.

Customers and vendors are defined as two groups: Domestic and International.

Mandatory credit check is set to No.

Consolidate online is used for the consolidation of all companies.

International main accounts are subject to foreign currency revaluation.

The purchasing budget is used to enforce purchasing limits.

General ledger accounts

Fourth Coffee

The base currency is USD.

Three item groups are used: coffee, supplies, and nonstock.

The standard sales tax method is used.

Acquiring fixed assets requires a purchase order.

All customer payment journals require a deposit slip.

CustomerX is a taxable company.

CustomerY is a tax-exempt company.

CustomerZ is a taxable company.

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VendorA is a Colombian supplier of coffee beans and belongs to the international vendor group.

VendorB is a Peruvian supplier of coffee machine filters and belongs to the international vendor
group.

VendorC is a Texas supplier of espresso valves and belongs to the domestic vendor group.

CompanyA

The base currency is USD.

It consists of a marketing department and a digital division.

A 4-5-4 calendar structure is used.

The standard sales tax method is used.

CompanyB

The base currency is CAD.

The conditional sales tax method is used.

Requirements

Reporting

A consolidated Fourth Coffee financial report is required in USD currency.

Fourth Coffee and its subsidiaries need to be able to report sales by item type.

Year-end adjustments need to be reported separately in a different period to view financial reporting
inclusive and exclusive of year-end adjustments.

Issues

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User1 observes that a General journal was used in error to post to the Domestic Accounts Receivable
trade account.

User2 has to repeatedly reclassify vendor invoice journals in Fourth Coffee Company that are posted
to the marketing department and digital division.

When User3 posts an Accounts receivable payment journal, a deposit slip is not generated.

User4 observes an increase in procurement department expenses for supplies.

User5 observes that sales tax is not calculating on a sales order for CustomerZ.

User6 observes that sales tax is calculating for CustomerY.

User7 observes that the sales tax payment report is excluding posted invoice transactions.

User8 in CompanyA attempts to set up the sales tax receivable account on the sales tax posting form.

User9 in CompanyA needs to purchase three tablets by using a purchase order and record the
devices as fixed assets.

CustomerX requires a credit check when making a purchase and is currently at their credit limit.

Question: 1

HOTSPOT

You need to configure settings to resolve User1’s issue.

Which settings should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Question: 2

You need to correct the sales tax setup to resolve User5's issue.

Which three actions should you perform? Each correct answer presents part of the solution.

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NOTE: Each correct selection is worth one point.

A. Populate the sales tax code on the sales order line.

B. Assign the sales tax group to CustomerY.

C. Assign the relevant sales tax code to both the sales tax and item sales tax groups.

D. Populate the item sales tax group field on the sales order line.

E. Populate the sales tax group field on the sales order line.

Answer: CDE
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/indirect-taxes-overview

Question: 3

You need to troubleshoot the reporting issue for User7.

Why are some transactions being excluded?

A. User7 is running the report in CompanyB.

B. User7 is running the report in CompanyA.

C. The report is correctly excluding CustomerY transactions.

D. The report is correctly excluding CustomerZ transactions.

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Answer: C
Explanation:

Question: 4

You need to determine why CustomerX is unable to confirm another sales order.

What are two possible reasons? Each answer is a complete solution.

NOTE: Each correct selection is worth one point.

A. The credit limit parameter is set to Balance + All.

B. The credit limit is set to 0.

C. An inventory item is out of stock.

D. The inventory safety stock is set to 0.

Answer: AC
Explanation:

Question: 5

You need to configure settings to resolve User8’s issue.

What should you select?

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A. a main account in the sales tax payable field

B. a main account in the settlement account field

C. the Conditional sales tax checkbox

D. the Standard sales tax checkbox

Answer: B
Explanation:

Question: 6

DRAG DROP

You need to assist User3 with generating a deposit slip to meet Fourth Coffee's requirement.

Which five actions should you perform in sequence? To answer, move the appropriate actions from
the list of actions to the answer area and arrange them in the correct order.

NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct
orders you select.

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Answer:
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/create-a-deposit-slip

Question: 7

You need to view the results of Fourth Coffee Holding Company's consolidation.

Which three places show the results of financial consolidation? Each correct answer presents a
complete

solution.

NOTE: Each correct selection is worth one point.

A. a financial report run against the company Fourth Coffee

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B. a trial balance in the Fourth Coffee Holding Company

C. a trial balance in the company Fourth Coffee

D. a financial report run against the Fourth Coffee Holding Company

E. the consolidations form in Fourth Coffee Holding Company

Answer: BDE
Explanation:

Question: 8

HOTSPOT

You need to prevent a reoccurrence of User2’s issue.

How should you configure the system? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Question: 9

You need to configure the system to resolve User8's issue.

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What should you select?

A. the Standard sales tax checkbox

B. the Conditional sales tax checkbox

C. a main account in the settlement account field

D. a main account in the sales tax payable field

Answer: C
Explanation:

Question: 10

HOTSPOT

The posting configuration for a purchase order is shown as follows:

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Use the drop-down menus to select the answer choice that answers each question based on the
information presented in the graphic.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Question: 11

You need to ensure that User9's purchase is appropriately recorded.

Which three steps should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Select a fixed asset group at the line level.

B. Set the new fixed asset toggle to yes at the line level.

C. Enter three purchase order lines, enter quantity of 1.

D. Enter one purchase order line, enter quantity of 3.

E. Select a financial dimension at the line level.

Answer: ABC
Explanation:

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Topic 2, Munson’s Pickles and Preserves Farm

Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you
would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.

Background

Munson’s Pickles and Preserves Farm grows and distributes produce, jellies, and jams. The

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company’s corporate headquarters is located in Dallas, TX. Munson’s has one operations center and
seven regional distribution centers in the United States.

The company has two wholly owned subsidiaries that operate in Canada. The Canadian entity owns
an entity in France.

Munson’s plans to expand into Latin America by purchasing the last 25 percent of a subsidiary that
they own in Costa Rica. This process is expected to complete within the next two years.

The company plans to implement Dynamics 365 Finance and Dynamics 365 Supply Chain to meet
their growing business needs.

Current environment. General

Munson’s uses a mix of internally-developed legacy systems that handle their finance and
distribution activities. The company has an isolated CRM system.

Both Canadian subsidiaries have two departments: marketing and operations.

Financial reporting is difficult due to data residing in disparate systems.

Financial reporting is currently performed by using Microsoft Excel.

Pre-orders in the current system are difficult to track because the order management system is not
integrated with the finance system.

Pickle sales post to one revenue account, but this does not allow for targeted reporting by pickle cut
and type.

Current environment. Organization

The following chart shows Accounting/Reporting Currencies and Tax ID, if applicable.

Typically, vendor invoices are received prior to receipt of product.

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The following fixed assets are sold for a loss:

BUILD-100

CAR-1233

At the regional distribution centers, the value for physical inventory does not match the inventory in
the financial system.

Munson’s rents their corporate office. Rent is not paid by purchase order. Rent is due once a quarter.

Allocations are performed manually.

Barrels are inventoried by site and warehouse.

Munson’s has multiple depreciation and tax books for all of their fixed asset equipment.

Budgets are posted at the department level for each legal entity.

Requirements. Sales

Customers should be able to pre-order for fall release of pickles.

Three-way matching must be enforced for all purchases.

Fixed asset sale transactions require a ledger account entered at the time of transaction.

Fixed assets purchased must be automatically created in fixed asset module. This includes inventory
items and write in purchase orders/non-inventoried items.

One dollar from every sale needs must be tracked and donated at the end of each month to a
charitable organization.

Purchasing budgets must be enforced at the main account level.

Requirements. Finance

Accounts payable must be able to enter vendor invoices on the day they were received to be settled
against when product is received.

Accounts payable must be able to enter vendor invoices to accrue expense without specifying a
purchase order at the time of entry.

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Postage expenses must be split evenly across the regional distribution centers automatically.

Administrative expenses must be distributed across the regional distribution centers by percentage
of fulfillment orders monthly.

Pickling machines depreciation must be uniquely recorded for visibility but not post to the ledger.

Issues

During implementation testing, User1 indicates that after packing slips are generated for purchase
orders, there are no ledger postings.

User2 indicates that fixed assets purchased on a purchase order do not show up in the Fixed Assets
module.

User3 reports that they are seeing inconsistent application of the one-dollar donation from all sales
orders.

User4 in the Canadian subsidiary is able to purchase supplies for marketing despite exceeding the
marketing department budget.

User5 reports that when purchasing a non-inventoried computer, the system is automatically
assigning it to the buildings fixed asset group.

Question: 12

HOTSPOT

You need to determine the root cause for User1’s issue.

Which configuration options should you check? To answer, select the appropriate options in the
answer area.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

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Question: 13

DRAG DROP

You need to process expense allocations.

Which features should you use? To answer, drag the appropriate features to the correct
requirements. Each feature may be used once, more than once, or net at all. You may need to drag
the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/ledger-allocation-rules

Question: 14

You need to configure system functionality for pickle type reporting.

What should you use?

A. item model groups

B. item groups

C. procurement category hierarchies

D. financial dimensions

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E. procurement categories

Answer: B
Explanation:

Question: 15

You need to recommend a solution to prevent User3's issue from recurring.

What should you recommend?

A. Configure automatic charge codes.

B. Create a service item.

C. Configure a sales order template.

D. Create a procurement category.

Answer: A
Explanation:

Question: 16

You need to identify the root cause for the error that User5 is experiencing.

What should you check?

A. Fixed asset rules

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B. Fixed asset determination rules

C. Fixed asset posting profiles

D. Fixed asset books

E. Fixed asset depreciation profiles

Answer: B
Explanation:

Question: 17

DRAG DROP

You need to configure the system to meet invoicing requirement.

Which features should you use? To answer, drag the appropriate features to the correct
requirements. Each feature may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/accounts-payable/vendor-invoices-
overview

Question: 18

You need to configure Accounts Receivable to take pre-orders.

Which feature should you use?

A. Settle cloud transactions

B. Accounting source explorer

C. Settle open transactions

D. Customer aging report

E. Voucher transactions

Answer: C
Explanation:

Reference:

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https://docs.microsoft.com/en-us/dynamics365/finance/cash-bank-management/settlement-
overview

Question: 19

Which configuration makes it possible for User4 to make a purchase?

A. Budget model configuration is configured to allow certain purchases to exceed budget.

B. Budget is posted at the dimension level. Budget control is managed at main account level.

C. Budget funds available are configured to allow dimension budget overrides.

D. Budget is posted at the main account level. Budget control is managed at the department level.

Answer: B
Explanation:

Question: 20

DRAG DROP

You need to select the functionality to meet the requirement.

Which features should you use? To answer, drag the appropriate features to the correct
requirements. Each feature may be used once or not at all. You may need to drag the split bar
between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Answer:
Explanation:

Reference:

https://www.mscloudexperts.com/how-to-set-up-fixed-assets-to-register-transactions-in-posting-
layers/

Topic 3, Alpine Ski House

Case study

Overview

This is a case study. Case studies are not timed separately. You can use as much exam time as you

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would like to complete each case. However, there may be additional case studies and sections on
this exam. You must manage your time to ensure that you are able to complete all questions included
on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is
provided in the case study. Case studies might contain exhibits and other resources that provide
more information about the scenario that is described in the case study. Each question is
independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your
answers and to make changes before you move to the next section of the exam. After you begin a
new section, you cannot return to this section.

To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane
to explore the content of the case study before you answer the questions. Clicking these buttons
displays information such as business requirements, existing environment, and problem statements.
If the case study has an All Information tab, note that the information displayed is identical to the
information displayed on the subsequent tabs. When you are ready to answer a question, click the
Question button to return to the question.

Background

Alpine Ski House has three partially owned franchises and 10 fully owned resorts throughout the
United States and Canad

a. Alpine Ski House’s percentage ownership of the franchises is between two and 10 percent.

Alpine Ski House is undergoing an implementation of Dynamics 365 Finance and Dynamics 365
Supply Chain Management to transform their financial management and logistics capabilities across
the franchises. Implementation is complete for Alpine Ski House’s corporate offices, two US
franchises, and one Canadian franchise. The remaining franchises are in varying stages of the
implementation. Two new resort projects are in the budget planning stages and will open in the next

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fiscal year.

Current environment

Organization and general ledger

Each franchise is set up as a legal entity in Dynamics 365 Finance.

Alpine Ski House Corporate uses financial dimensions for their fully owned resorts.

Each resort is a financial dimension named resort.

Each fully owned resort has two divisions: marketing and operations.

Only Profit and Loss account postings require the division dimension.

Corporate handles the advertising and administration of the fully owned resorts.

Corporate uses Dynamics 365 Project Management and Accounting to manage construction of new
resorts.

Budgeting

Organizational budgeting is decentralized but rolls up to one organizational corporate budget.

Each resort manager performs budgeting in Dynamics 365 Finance.

Budget preparation begins this month. All operational resorts will submit their budgets in two
weeks.

Sales and tax

Sales tax is configured and used by all resorts that operate in the United States.

You configure one US sales tax vendor account and assign the vendor account to the settlement
periods for reporting.

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You use accounts receivable charges to track donations.

Existing purchasing contracts

Each franchise resort has an individual contract with a local supplier of their choosing to purchase at
least $10,000 worth of suppliers during the calendar year.

The franchise resorts in one US state receive a two percent discount on meat and vegetable
purchases in excess of $8,000 per year.

A franchise resort in Utah has agreed to purchase 1,000 units of beef at market price from a local
supplier.

Alpine Ski House uses a vendor collaboration portal to track purchase orders and requests for quotes.

Vendors request access to the vendor collaboration portal by using a workflow which runs on a
nightly schedule.

Intercompany setup

Vendor123 resides in US franchise Company1 and is set up for intercompany transactions.

Requirements

Franchises

Each franchise must pay two percent of monthly sales to Alpine Ski House Corporate.

Each franchise must report their own financials to Alpine Ski House Corporate monthly.

US franchises require a three-way-match on all purchases, with a 1-percent price tolerance.

Canadian franchises require a three-way-match on all purchases except paper products, which have a
10-percent price tolerance.

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Corporate

Advertising costs must be balanced across the 10 resorts monthly. These costs must be split across
the 12 resorts once construction of the final two resorts is completed.

Administration costs must be split across the 10 resorts proportional to the amount of sales
generated.

One percent of all pack and individual ski pass sales must be donated quarterly to an environmental
protection organization.

The finance department must be able to see purchasing contracts and discounts for vendors based
on volume spend.

Employees

All employee expense reports that contain the word entertainment must be reviewed for the audit
purposes. If a journal is posted incorrectly, the entire journal and not just the incorrect line must be
fully reversed for audit purposes.

Resorts

All resorts must use Dynamics 365 Finance for budgeting and must first be approved by the regional
manager. Purchased fixed assets must automatically be acquired at product receipt.

Issues

User1 reports that irrelevant dimensions display in the drop down when entering a General journal.

User2 reports that dimension 00 is being used for all balance sheet accounts.

User3 tries to generate the quarterly sales tax liability payment for a specific state but does not see
any payables available for that state’s vendor.

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User4 receives a call from a vendor who cannot access the vendor collaboration portal but needs
immediate access.

User5 notices a large amount of entertainment expenses being posted without an audit review.

User6 needs to have visibility into the increase in budget that is necessary to staff the two new
resorts opening next year.

User7 needs to use Dynamics 365 Finance for situational budgeting planning with the ability to
increase and decrease the existing plans by certain percentages.

User8 made a mistake while posting a 1,000-line journal and reverses the entire journal but cannot
find the lines that included errors during the reversal.

User9 made a mistake while posting a 55-line journal and reverses the entire journal.

User10 realizes that the purchase of five new computers did not acquire five new fixed assets upon
receipt.

Question: 21

The Canadian franchise purchases excess ski equipment from the US franchise. Two sets of skis are

purchased totaling USD1,000.

When the purchase invoice is prepared, USD10,000 is keyed in by mistake.

Which configuration determines the result for this intercompany trade scenario?

A. Post invoices with discrepancies is set to require approval.

B. Match invoice totals is set to yes.

C. Three-way match policy is configured.

D. Two-way match policy is configured.

E. Post invoices with discrepancies is set to allow with warning.

Answer: C
Explanation:

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Question: 22

DRAG DROP

You need to configure ledger allocations to meet the requirements.

What should you configure? To answer, drag the appropriate setups to the correct requirements.
Each setup may be used once, more than once, or not at all. You may need to drag the split bar
between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/ledger-allocation-rules

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Question: 23
HOTSPOT

You need to configure the system to meet the budget preparation requirements.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Question: 24

You need to adjust the sales tax configuration to resolve the issue for User3.

What should you do?

A. Create multiple settlement periods and assign them to the US tax vendor.

B. Create multiple sales tax remittance vendors and assign them to the settlement period.

C. Run the payment proposal to generate the sales tax liability payments.

D. Create a state-specific settlement period and assign the US tax vendor to the settlement period.

Answer: D
Explanation:

Question: 25

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DRAG DROP

You need to configure the system to for existing purchasing contracts.

Which commitment types should you use? To answer, drag the appropriate commitment types to the
correct requirements. Each commitment type may be used once, more than once, or not at all. You
may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Answer:
Explanation:

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Reference:

https://docs.microsoft.com/en-us/dynamics365/supply-chain/procurement/tasks/create-purchase-
agreement

Question: 26

You need to prevent the issue from reoccurring for User5.

What should you do?

A. Use the audit list search query type.

B. Set up the aggregate query type for entertainment expenses.

C. Set up the sampling query type for entertainment expenses.

D. Add more keywords to the audit policy.

Answer: D
Explanation:

Question: 27

You need to resolve the issue that User4 reports.

What should you do?

A. Change the status of the vendor collaboration request

B. Create a vendor account with the systemexternaluser role and the vendor admin (external) role

C. Remove the externalsystemuser role from the vendor

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D. Manually create the vendor account with the systemuser role

Answer: A
Explanation:

Question: 28

You need to acquire the fixed assets that are associated with the purchase orders.

What should you do?

A. Select the fixed asset checkbox on the invoice.

B. Create the fixed assets in the fixed asset module and then acquire the asset.

C. Create the fixed assets in the fixed asset module and then select the fixed asset checkbox on the
product

receipt.

D. Reverse the product receipt and then repost it.

Answer: A
Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/finance/fixed-assets/acquire-assets-procurement

Question: 29

You need to determine the cause of the issue that User1 reports.

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What are two possible causes for the issue? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A. The account structure is in draft status.

B. The account structure has quotations for all dimensions.

C. User1 s security is incorrectly set up.

D. The account structure has an asterisk for all dimensions.

E. The financial dimensions were created in the incorrect legal entity.

Answer: B, D
Explanation:

Question: 30

You need to configure budget planning for Alpine Ski House Corporate.

Which two components should you configure? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. budget control workflow

B. budget planning workflow

C. operational budget register entry IS

D. organizational hierarchy

E. budget planning hierarchy

Answer: D, E
Explanation:

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