Scribd
Upload
3 views

Document (1)

Operations auditing evaluates a company's daily operations to ensure they are efficient, effective, and aligned with business goals. The process aims to improve productivity, reduce waste, and enhance customer satisfaction through systematic analysis and recommendations. Key areas audited include processes, resource use, employee performance, compliance, and customer satisfaction.

Uploaded by

Pinocchio Pinocchio
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
3 views

Document (1)

Operations auditing evaluates a company's daily operations to ensure they are efficient, effective, and aligned with business goals. The process aims to improve productivity, reduce waste, and enhance customer satisfaction through systematic analysis and recommendations. Key areas audited include processes, resource use, employee performance, compliance, and customer satisfaction.

Uploaded by

Pinocchio Pinocchio
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

You mean, operations auditing is about checking if the business work process runs

efficiently and effectively? It's all about how the business operates when it comes to
processing their products, how they do their day to day operations, how they deal with
their workers?
Efficiency – capable of producing products without wasting materials, money, time and energy.
Effectiveness – it is about achieving a desired results.

Here’s everything you need to know about Operations Auditing in a simple way:
1. Definition
Operations auditing is the process of evaluating a company's daily operations to check if they are
efficient, effective, and aligned with business goals.
2. Purpose
 Improve productivity and performance
 Reduce waste and costs
 Ensure smooth workflows
 Identify problems and suggest improvements
3. Key Areas Audited
 Processes & Workflows – Are tasks done in the best way?
 Resource Use – Are materials, time, and money used wisely?
 Employee Performance – Are workers productive and following
company policies?
 Compliance – Does the company follow rules and standards?
 Customer Satisfaction – Are products/services meeting customer
expectations?
4. Steps in Operations Auditing
1. Planning – Set audit goals and choose what to examine.
2. Data Collection – Gather info through documents, interviews, and
observations.
3. Analysis – Check if operations are efficient and effective.
4. Findings & Recommendations – Report problems and suggest
improvements.
5. Implementation & Follow-up – Ensure the company applies the
suggested changes.
5. Benefits of Operations Auditing
 Saves time and money
 Improves product/service quality
 Increases employee productivity
 Ensures business growth and success
Would you like more details on a specific part?

You might also like