BANGLADESH TECHNICAL EDUCATION BOARD

NATIONAL COMPETENCY STANDARDS

For
Mobile Phone Servicing
(Pre vocational qualification level - 2)

Informal Sector Industry Skill Council

Bangladesh

BANGLADESH TECHNICAL EDUCATION BOARD

September 2013

1
 Table of Contents
Sl. Page
Description
No. No.
1 Approval of SCDC committee on meeting held on 19.08.2013. 3

2 National Competency Standards Proc voc 2 4

Generic: Compulsory ( 4 UoCs required) 5

3 Apply Basic Mathematics. 6-7

4 Apply Occupational Safety & Health (OSH) practice in the Work place. 8-10

5 Apply basic English. 11-12

6 Apply basic Bangla. 13-14

Sector Specific: Compulsory ( 1 UoC required) 15

7 Use tools, measuring instrument, equipment and materials in mobile 16-18

phone servicing.
Occupation Specific: Compulsory ( 3 UoCs required) 19

8 Practice Soldering, de-soldering , 20-23

dis-assembling and re-assembling of mobile phone.
9 Use SMD (Surface mounted device) components. 24-26
10 Service different types of mobile phone 27-30

2
3
 National Competency Standards
for
Mobile phone Servicing
(Pre Vocational Qualification Level-2)
Structure of Competency

Sl. Unit Code and Title UoC Nominal

No. Level Duration
(Hours)
Generic – Compulsory (4 UoCs required) 180
1. GNMPV2001A1 Apply basic mathematics Pre-Voc 2 40
Apply Occupational Safety and Health
2. GNOPV2002A1 Pre-Voc 2 20
(OSH) Practice in the workplace
3. GNEPV2003A1 Apply basic English Pre-Voc 2 60
4. GNBPV2004A1 Apply basic Bangla Pre-Voc 2 60
Sector Specific – Compulsory (1 UoC required) 30
Use tools, equipment and materials in 30
5. INFSS1005A Pre Voc 2
servicing workplace of mobile phone.*
Occupation Specific – Compulsory (3 UoCs required) 150
Practice soldering, de-soldering, Pre Voc 2 60
6. INFMST1006A1 disassemble and re-assemble mobile
phone.*
Use SMD (Surface mounted device) Pre Voc 2
7. INFMST1007A1 30
components*.
INFMST1008A1 Service different types of mobile
8. Pre Voc 2 60
phone.*
Grand total 360 Hrs
*Transacted from level-1

4
GENERIC UNITS
Pre-voc 2

5
 National Technical Vocational Qualification Framework (NTVQF) for Bangladesh
Mobile phone Servicing: Pre-voc 2
Unit of Competency

Unit Code and Title GNPV2001A1:

Apply basic mathematics.
Nominal Hours 40 Hours
This unit of competency requires the knowledge, skills
Unit Descriptor and attitude to apply mathematical method such as
addition, subtraction, multiplication and division to
measure and find out dimension of object in the
workplace.
Performance Criteria
Elements of Competency Italicized terms are elaborated in the range of variables
1. Read and write numeric 1.1. Numerical numbers from 0 to 9 in Bangla and
numbers in Bangla and English is recognized.
English. 1.2. Arrangement in ascending and descending order of
numbers in English and Bangla is demonstrated.
1.3. Reading and writing of numerical numbers in
Bangla and English are demonstrated.
2. Use mathematical methods. 2.1. Addition, subtraction, multiplication and division
are applied.
2.2. Addition of numbers is carried out.
2.3. Subtraction of numbers from other numbers is
demonstrated.
2.4. Multiplication of numbers with other numbers is
demonstrated.
2.5. Division of numbers by other numbers is carried out.
2.3. Addition, subtraction, multiplication and division
In decimal system are solved.
2.4. Percentage of numbers is calculated.
3. Measure in Metric system. 3.1. Units of measurement of length, breadth, height,
weight and thickness in metric system are used.
3.2. Measurement of area and volume of solid and liquid in
metric system is carried out.
3.3. Measurement of time is applied.
4. Measure in British system. 4.1. Units of measurement of length, breadth, height,
weight and thickness in British system are used.
4.2. Measurement of area and volume of solid and liquid in
British system is carried out.
4.3. Measurement of time is applied.
Range of Variables
Variable Range
1. Mathematical methods of Mathematical methods include but not limited to.
Addition, subtraction, 1.1. Addition up to six digits is applied.
multiplication and division 1.2. Subtraction up to six digits is applied.
1.3. Multiplication up to six digits is applied.
1.4. Division up to six digits is applied.
1.5. Calculation of percentage.
1.6. Calculation of area and volume.

6
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirement of the current version of the Unit of Competency.
1. Critical aspect of 1.1. Calculation using addition, subtraction, multiplication
competency. and division.
1.2. Measurement of area and volume.
2. Underpinning knowledge. 2.1. Calculation requirements in the workplace.
2.2. Selection of appropriate mathematical methods.
2.3. Use of tools and equipment.
2.4. Symbols and terminology.
2.5. Use of units.
3. Underpinning skill. 3.1. Identification of appropriate mathematical methods
from workplace information.
3.2. Selection of workplace information (Charts, tables,
equipment, manuals).
3.3. Application of required skills in the workplace.
4. Required attitude. 4.1. Commitment to occupational safety and health.
4.2. Promptness in carrying out activities.
4.3. Tidiness and timeliness.
4.4. Respect for rights of peers, sub-ordinates and
seniors in workplace.
4.5. Sincere and honest to the duties.
4.6. Eagerness to learn.
4.7. Communication with peers, sub-ordinates and
seniors in the workplace.
5. Resource implication. The following resources must be provided.
5.1. Calculator.
5.2. Measuring tape.
5.3. Ruler.
5.4. Marking chalk.
5.5. Ball pen.
5.6. Pencil.
5.7. Marker pen.
5.8. White board.
5.9. Flip charts. Tools, equipment and physical facilities.
5.10. Materials and consumables.
6. Assessment methods. Assessment methods may include but not limited to.
6.1. Continuous assessment
6.2. Oral question
6.3. Observation
6.4. Assignment
6.5. Witten test
7. Context of assessment. Competency may be assessed in the workplace or in a
simulated workplace.

Accreditation Requirements
Training providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification.
Accredited providers assessing against this unit of competency must meet the quality
assurance requirement set by BTEB.
7
 National Technical Vocational Qualification Framework (NTVQF) for Bangladesh
Mobile Phone Servicing: Pre-voc 2
Unit of Competency

Unit Code and Title GNPV2002A1:

Apply Occupational Safety & Health (OSH) Practice in
the workplace
Nominal Hours 20 Hours
This unit of competency requires the knowledge, skills
Unit Descriptor and attitude to apply Occupational Safety & Health
(OSH) practice in the workplace.
Performance Criteria
Elements of Competency Italicized terms are elaborated in the range of variables
1. Follow occupation safety and 1.1. Personal Protective Equipment (PPE) is used.
health practice at workplace. 1.2. Hazards at workplace explained.
1.3. Unsafe tools at workplace are listed.
1.4. Flammable materials are recognized.
1.5. Access and storable materials are preserved in
designated place.
1.6. OSH materials, resources and equipment are used
safely according to specifications, legislation and standard
operating procedures.
2. Perform work in safe 2.1. Safe OSH practices are followed.
condition. 2.2. Appropriate personal protective equipment (PPE) are
used.
2.3. Safety signs, symbols and banners are displayed.
2.4. Location of the fire fighters is identified.
2.5. Clear and free emergency exit passage maintained.
3. Use first aid kits. 3.1. Contents in the first aid kit are selected.
3.2. First aid kit in emergency is used.
4. Maintain healthy and hygiene 4.1. Aspect of good housekeeping is explained.
workplace. 4.2. Washing procedure of hands and parts of body is
used.
4.3. Useable cleaning agents at workplace is selected.
4.5. Safe drinking water is made available.
Range of Variables
Variable Range
1. Hazardous workplace. Hazard includes but not limited to.
1.1. Accumulation of waste materials.
1.2. Random storage of tools, equipment and furniture.
1.3. Storage of rejected wires, cables and structural
materials.
1.4. Storage of flammable materials.
1.5. Congested emergency exit.
1.6. Oil split floor, passage at workplace.

8
2. OSH materials and OSH materials and resources include but not limited to.
resources. 2.1. Hand gloves.
2.2. Mask.
2.3. Apron.
2.4. Cap.
2.5. Goggle.
2.6. Safety shoes.
2.7. Cautionary signs, symbols and banners to be
displayed.
2.8. Evacuation program.
2.9. Fire extinguisher.
2.10. Emergency lights, signals.
2.11. Instructions.
2.12. Stretcher.
3. First aids box. First aids box includes but not limited to.
3.1. Sterilized cotton.
3.2. Bandage.
3.3. Scissors.
3.4. Washing agent for injury.
3.5. Medicine for burn.
3.6. Medicine for sudden head-ache.
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirement of the current version of the Unit of Competency.
1. Critical aspect of 1.1. Use of appropriate OSH materials and equipment.
competency. 1.2. Handling of OSH materials and equipment.
2. Underpinning knowledge. 2.1. Maintenance of good OSH condition in workplace.
2.2. Use of symbols.
2.2. Evacuation instructions with pictures and words
2.3. Planning of floor layout of workplace.
2.4. Elimination of hazardous condition.
2.5. Use of PPE.
3. Underpinning skill. 3.1. Use of appropriate PPE.
3.2. Preparation of signs and banners.
3.4. Displaying of signs and banners.
4. Required attitude. 4.1. Commitment to occupational safety and health.
4.2. Promptness in carrying out activities.
4.3. Tidiness and timeliness.
4.4. Respect for rights of peers, sub-ordinates and seniors
in workplace.
4.5. Sincere and honest to the duties.
4.6. Eagerness to learn.
4.7. Communication with peers, sub-ordinates and seniors
in the workplace.
5. Resource implication. The following resources must be provided.
5.1. Drawing paper.
5.2. Drawing templates.
5.3. First aid kit with required contents.
5.4. PPE
5.5. Pen, pencil, marker Pen and eraser.
5.6. Banners showing OSH practice.

9
6. Method of assessment. 6.1. Oral questions.
6.2. Observation.
6.3. Assignment.
6.4. Practical display.
6.5. Written test.
7. Context of assessment. Competency may be assessed in the workplace or in a
simulated workplace.
Accreditation Requirements
Training providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification.
Accredited providers assessing against this unit of competency must meet the quality
assurance requirement set by BTEB.

10
 National Technical Vocational Qualification Framework (NTVQF) for Bangladesh
Mobile Phone Servicing: Pre-voc 2
Unit of Competency

Unit Code and Title GNPV2003A1:

Apply Basic English
Nominal Hours 60 Hours
This unit of competency requires the knowledge, skills
Unit Descriptor and attitude to read, write, speak and communicate in
English in the workplace.
Performance Criteria
Elements of Competency Italicized terms are elaborated in the range of variables
1. Recognize the alphabets in 1.1. Alphabets in English are recognized.
English. 1.2. Reading and writing words in English are carried out.
1.3. Reading and writing of technical terms are performed..
2. Read and write workplace 2.1. Reading of safety signals, banners, nameplates are
information in English. demonstrated.
2.2. Writing visual information is demonstrated.
2.3. Learning aids are used.
3. Introduce yourself in English 3.1. Introductory conversation in English is demonstrated.
to others. 3.2. Self introduction to other in English is performed.
3.3. Reading and writing of nameplates on equipment,
materials in the workplace are demonstrated.
3.4. Reading English text is performed.
3.5. Vocabulary practice are performed.
Range of Variables
Variable Range
1. Learning aids. The following resources must be provided to trainees to
practice to read, write and speak in English.
1.1. Books / booklets with pictures with names written in English.
1.2. Work sheets / ID cards.
1.3. Catalogues / Manuals.
1.4. White boards / Marker pens.
1.5. Chalk boards / Chalk.
1.6. OSH information banner.
1.7. Pen / Pencil.
1.8. Flip charts.
1.9. Cassettes player / recorder.
1.10. Cassettes recorded in English conversations.
1.11. Lessons in English conversations.
1.12. TV and monitor.
1.13. Multimedia.
2. Visual information. Visual aid includes but not limited to.
2.1. Signs.
2.2. Banners.
2.3. Forms.
2.4. Charts.
2.5. Labels.
2.6. Photo graphs captions.
2.7. Catalogues.
2.8. Cartoons.
2.9. Newspaper.
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 2.10.Name plate
3. Vocabulary practice. Vocabulary practices include but not limited to.
3.1. Conversation in English between two learners.
3.2. Group conversation.
3.3. Reading.
3.4. Singing.
3.5. Listening and reproducing.
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirement of the current version of the Unit of Competency.
1. Critical aspect of competency. 1.1. Reading and writing words in English are carried out.
1.2. Reading and writing of technical terms are performed.
2. Underpinning knowledge. 2.1. Reading of alphabets in English.
2.2. Pronunciation of English words.
2.3. Reading workplace information in English.
2.4. Reading words and sentences in English.
2.5. Structures of words and sentences in English.
2.6. Reading of words in English related to occupation.
3. Underpinning skill. 3.1. Writing of alphabets in English.
3.2. Writing words and sentences in English.
3.3. Writing workplace information in English.
3.4. Writing words and sentences in English related to
occupation.
4. Required attitude. 4.1. Communication with peers, sub-ordinates and seniors
in the workplace.
4.2. Commitment to occupational safety and health.
4.3. Promptness in carrying out activities.
4.4. Tidiness and timeliness.
4.5. Respect for rights of peers, sub-ordinate and seniors
in workplace.
4.6. Sincere and honest to the duties.
4.7. Eagerness to learn.
5. Resource implication. The learning aids and other required materials must be
provided to learn English.
6. Methods of assessment. Method of assessment includes but not limited to.
6.1. Continuous assessment.
6.2. Oral questions.
6.3. Assignment.
6.4. Written test.
6.5. Reading test
6.6. Speaking test.
7. Context of assessment. Competency may be assessed in the workplace or in a
simulated workplace.

Accreditation Requirements
Training providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification.
Accredited providers assessing against this unit of competency must meet the quality
assurance requirement set by BTEB.

12
National Technical Vocational Qualification Framework (NTVQF) for Bangladesh
Mobile Phone Servicing: Pre-voc 2
Unit of Competency

Unit Code and Title GNPV2004A1:

Apply Basic Bangla
Nominal Hours 60 Hours
This unit of competency requires the knowledge, skills
Unit Descriptor and attitude to read, write, speak and communicate in
Bangla in the workplace.
Performance Criteria
Elements of Competency Italicized terms are elaborated in the range of variables
1. Recognize the alphabets in 1.1. Alphabets in Bangla are recognized.
Bangla. 1.2. Reading and writing words in Bangla are carried out.
1.3. Reading and writing of technical terms are performed.
2. Read and write workplace 2.1. Reading of safety signals, banners, nameplates are
information in Bangla. demonstrated.
2.2. Writing of visual informationare demonstrated.
2.3 Learning aids are used.
3. Introduce yourself in Bangla 3.1. Self introduction to others in Bangla is performed.
to others. 3.2. Reading and writing of nameplates on equipment,
materials in the workplace are demonstrated.
3.3. Reading Bangla text is performed.
3.4. Vocabulary practices are performed.
Range of Variables
Variable Range
1. Learning aids. The following resources must be provided to trainees to
practice to read, write and speak in Bangla.
1.1. Books / booklets with pictures with names written in Bangla.
1.2. Work sheets / ID cards.
1.3. Catalogues / Manuals.
1.4. White boards / Marker pens.
1.5. Chalk boards / Chalk.
1.6. OSH information banner.
1.7. Pen/ Pencil.
1.8. Flip charts.
1.9. Cassettes player / recorder.
1.10. Cassettes recorded in Bangla conversations.
1.11. Lessons in Bangla conversations.
1.12. TV and monitor.
1.13. Multimedia.
2. Visual information. Visual information includes but not limited to.
2.1. Banner.
2.2. Form.
2.3. Charte.
2.4. Label.
2.5. Photo graphs captions.
2.6. Catalogues.
2.7. News papers.
3. Vocabulary practice. Vocabulary practices include but not limited to.
3.1. Conversation in Bangla between two learners.
3.2. Conversation In Bangla in groups.
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 3.3. Reading
3.4. Singing in Bangla.
3.5. Listening and reproducing.
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirement of the current version of the Unit of Competency.

1. Critical aspect of competency 1.1. Reading and writing words in Bangla are carried out.
1.2. Reading and writing of technical terms are performed.
2. Underpinning knowledge. 2.1. Reading of alphabets in bangla.
2.2. Pronunciation of Bangla words.
2.3. Reading workplace information in Bangla.
2.4. Reading words and sentences in Bangla.
2.5. Structures of words and sentences in Bangla.
2.6. Reading of words in Bangla related to occupation.
3. Underpinning skill. 3.1. Writing of alphabets in Bangla.
3.2. Writing words and sentences in Bangla.
3.3. Writing workplace information in Bangla.
3.4. Writing words and sentences in Bangla related to
occupation.
4. Required attitude. 4.1. Communication in workplace.
4.2. Commitment to occupational safety and health.
4.3. Promptness in carrying out activities.
4.4. Tidiness and timeliness.
4.5. Respect for rights of peers, sub-ordinates and seniors
in workplace.
4.6. Sincere and honest to the duties.
4.7. Eagerness to learn.
5. Resource implication. 5.1. The learning aids and other required materials must
be provided to learn Bangla.
6. Methods of assessment. Methods of assessment includes but not limited to.
6.1. Continuous assessment.
6.2. Oral questions.
6.3. Assignment.
6.4. Written test.
6.5. Reading test
6.6. Speaking test.
7. Context of assessment. Competency may be assessed in the workplace or in a
simulated workplace.

Accreditation Requirements
Training providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification.
Accredited providers assessing against this unit of competency must meet the quality
assurance requirement set by BTEB.

14
SECTOR SPECIFIC UNITS
Pre-voc 2

15
 National Technical and Vocational Qualification Framework(NTVQF)for Bangladesh
Mobile Phone Servicing: Pre-voc 2
Unit of Competency

Unit Code and Title INFSS1003A:

Use tools, equipment and materials in servicing
workplace of mobile phone.
Nominal Hours 30 hours
Unit Descriptor This unit of competency requires the knowledge, skills
and attitude to use tools, equipment and materials in
the workplace of mobile phone servicing .
Elements of Competency Performance Criteria
Italicized terms are elaborated in the range of variables
1. Select tools, equipment 1.1. Tools are identified and collected.
and materials. 1.2. Equipment are identified and documented.
1.3. Materials are identified and collected.
2. Use tools, equipment and 2.1. Tools are used.
materials. 2.2. Equipments are used
2.3. Use of materials are demonstrated.
2.4. PPE are used during working.
2.5. Hazard in the workplace is eliminated.
3. Use measuring 3.1. Instruments are identified and collected.
instruments 3.2. Instruments are used.
3.3. PPE are used during working.
4. Clean and store the tools, 4.1. Tools, instruments, equipment and materials are
instrument, equipment and cleaned.
materials 4.2. Tools, instrument, equipment and materials are stored
as per workplace procedure.
4.3. Workplace is cleaned.
Range of Variables
Variable Range
1. PPE PPE may include but not limited to:
1.1. Mask;
1.2. Aprons.
1.3. Safety goggles
1.4. Gloves.
1.5. Safety shoes.
2. Tools Tools may include but not limited to:
2.1. Soldering Iron,
2.2. Soldering station.
2.3. PCB holder/PCB stand.
2.4. Blade cutter.
2.5. Point cutter.
2.6. Nose cutter.
2.7. Precision screw driver.
2.8. Tweezers.
2.9. Brush.
2.10. Magnifying lamp.
2.11. Mobile opener.
2.12. Cleaning sponge.
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 2.13. Screw driver kit.
3. Equipment Equipment may include but not limited to:
3.1. Multi-meter.
3.2. Hot air blower.
3.3. Battery booster.
3.4. BGA kit.
3.5. DC power supply.
3.6. LCD tester.
3.7. Microscope.
3.8. Test JIG box.
3.9. Battery tester.
4. Materials Common materials may include but not limited to:
4.1. Duster.
4.2. Flux remover.
4.3. IPA alcohol.
4.4. Maintenance cleaner.
4.5. Ultrasonic.
4.6. Solder wire.
4.7. Thinner.
4.8. Jumper wire.
4.9. Liquid flux.
4.10. Solder paste.
4.11. De-Soldering wire.
5. Instruments Instruments may include but not limited to:
5.1. AVOmeter (Analog / Digital).
5.2. Ammeters.
5.3. Voltmeters.
5.4. Ohmmeter.
3. Hazard. Hazard may include but not limited to:
3.1. Accumulation of waste materials.
3.2. Random storage of tools, equipment and furniture.
3.3. Storage of rejected wires, cables and structural
materials.
3.4. Storage of flammable materials.
3.5. Congested emergency exit.
3.6. Oil spilt floor at workplace.
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirements of the current version of the Unit of Competency.
1. Critical aspects of Assessment requires evidence that the candidate:
competency. 1.1. Demonstrate OSH practice.
1.2. Use of tools.
1.3. Demonstrate general use of tools.
2. Required underpinning 2.1. Identifying tools, equipment and materials.
knowledge. 2.2. Use of relevant tools, equipment and materials.
3. Required underpinning 3.1. Ability to apply relevant OSH practices.
skills. 3.2. Ability to select tools, equipment and materials.
17
 3.3. Ability to use of tools, equipments and materials.
4. Required underpinning 4.1. Communication with peers, sub-ordinates and
attitude. seniors in workplace.
4.2. Commitment to occupational safety and health.
4.3. Promptness in carrying out activities.
4.4. Tidiness and timeliness.
4.5. Respect for rights of peers, sub-ordinates and
seniors in workplace.
4.6. Sincere and honest to the duties.
4.7. Eagerness to learn.
5. Resource implication. Following tools and materials must be provided.
5.1. Mobile phone servicing tool.
5.2. Mobile phone servicing equipment.
5.3. Mobile phone servicing materials.
5.4. Manual of practice safely servicing.
6. Assessment methods. Assessment methods may include but not limited to:
6.1. Demonstration.
6.2. Oral questioning.
6.3. Practical test.
6.4. Observation.
7. Context of assessment. Competency may be assessed in the workplace or in a
simulated workplace.
Accreditation Requirements
Training Providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body, or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification.
Accredited providers assessing against this unit of competency must meet the quality
assurance requirements set by BTEB.

18
Occupational Specific Units
Pre-voc 2

19
 National Technical and Vocational Qualification Framework(NTVQF)for Bangladesh
Mobile Phone Servicing: Pre-voc 2
Unit of Competency

Unit Code and Title INFRTV1004A1

Practice Soldering, de-soldering,
dis-assembling and re-assembling mobile phone.

Nominal Hours 60 hours

Unit Descriptor This unit of competency requires the knowledge, skills
and attitude to practice soldering, de-soldering, dis-
assembling and re-assembling of mobile phone as per
requirement in the workplace of mobile phone servicing.
Elements of Competency Performance Criteria
Italicized terms are elaborated in the range of variables
1. Follow OSH 1.1 Safe work practices followed and Personal Protective
practices Equipment (PPE) is used as required for the work
performed.
1.2. Hazards at workplace is eliminated.
2. Practice soldering on 2.1. Tools, equipment and materials are collected
wire and copper strip for soldering.
board. 2.2. Wires are cut and insulation removed as per
measurement.
2.3. Twisted wires are tined by soldering.
2.4. Tined wire is joined by soldering.
2.5. Copper strip board is cleaned.
2.6. Jumper is set as per requirements.
2.7. Jumpers are joined on copper strip board by soldering.
2.8. Soldering is performed as per instruction.
3. Practice de-soldering on 3.1. Tools, equipment and materials are collected for de-
copper strip board soldering.
3.2. Joints are picked up clearly.
3.3. Jumper is picked up from copper strip board.
3.4. De-soldering tool is applied.
3.4. De- soldering is performed as per instruction
4. Disassemble mobile 4.1. Tools, equipment and materials are selected and
phone. collected.
4.2. Screw and lock position in mobile phone is identified.
4.3. Procedures of disassembling front & back cover are
followed.
4.4. Location of battery, SIM and memory card is identified.
4.5. Procedure of disassembling battery, SIM and memory
card is demonstrated.
4.6. Procedure of disassembling display, main board and
key pad are demonstrated.
4.7. Component mentioned above are cleaned as per
procedure.
5. Assemble the mobile 5.1. Display, main board and key pad are assembled
phone. as per instruction.
5.2. Battery, SIM card Memory cards are assembled as
per instruction.
5.3. Front cover and back cover are assembled.
20
6. Store the materials and 6.1. Tools and materials stored.
clean the workplace. 6.2. The workplace is cleaned

Range of Variables
Variable Range
1. PPE. PPE may include but not limited to:
1.1. Antistatic hand glove,
1.2. Antistatic mat,
1.3. Antistatic apron,
1.4. Smoke absorber,
1.5. Goggle,
1.6. Mask,
1.7. First aid box.
2. Tools. Tools may include but not limited to:
2.1. Soldering Iron,
2.2. SMD rework station (Hot gun),
2.3. PCB holder/PCB stand,
2.4. Blade cutter,
2.5. Point cutter,
2.6. Nose cutter,
2.7. Precision screw driver,
2.8. Tweezers,
2.9. Brush,
2.10. Magnifying lamp,
2.11. Cleaning sponge,
3. Equipment Equipment may include but not limited to:
3.1. Multi-meter (Analog / Digital).
3.2. Hot air blower.
3.3. DC power supply.
3.4. Magnifying lamp.
3.5. Mobile charger.
4. Materials Materials may include but not limited to:
4.1. Duster,
4.2. Flux remover,
4.3. Iso Propile Alcohol (IPA).
4.4. Solder wire,
4.5. Thinner,
4.6. Jumper wire,
4.7. Liquid flux,
4.9. Flexible wire,
4.10. Hook-up wire,
4.11. Copper strip board,
4.12. Multi-socket board,
4.13. Soldering paste,
4.14. De-soldering wire and pump.
5. Hazard. Hazard may include but not limited to:
5.1. Accumulation of waste materials.
5.2. Random storage of tools, equipment and furniture.

21
 5.3. Storage of rejected wires, cables and structural
materials.
5.4. Storage of flammable materials.
5.5. Congested emergency exit.
5.6. Oil spilt floor at workplace.
6. Instruction Instruction may include but not limited to:
6.1. Note.
6.2. Instruction sheet.
6.3. Safety manual.
6.4. Service manual.
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirements of the current version of the Unit of Competency.

1. Critical aspects of 1.1. Selection of tools, equipment and material for

competency. soldering and de-soldering.
1.2. Satisfied the requirements mentioned in the
performance criteria and range of variables.
2. Required underpinning 2.1. Knowledge of how to solder and de-solder.
knowledge. 2.2. Knowledge about wire and boards.
2.3. Knowledge of joint.
2.4. Knowledge of how to follow the instruction manual.
3. Required underpinning 3.1. Ability to select proper wattage and proper tips of
skills. soldering iron according to job.
3.2. Ability to solder and de-solder on different boards.
4. Required underpinning 4.1. Communication with peers, sub-ordinates and
attitude. seniors in workplace.
4.2. Commitment to occupational safety and health.
4.3. Promptness in carrying out activities.
4.4. Tidiness and timeliness.
4.5. Respect for rights of peers, sub-ordinates and
seniors in workplace.
4.6. Sincere and honest to the duties.
4.7. Eagerness to learn.
5. Resource implication. The following materials must be provided.
5.1. Note
5.2. Instruction sheet
5.3. Safety manual
5.4. Soldering and de-soldering tools and materials.
6. Assessment methods. Assessment methods may include but not limited to:
6.1. Demonstration
6.2. Oral questioning
6.3. Observation.

22
7. Context of assessment. Competency to be assessed while soldering and de-
soldering is being undertaken in the workplace or in a
simulated workplace setting.
Accreditation Requirements
Training Providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body, or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification.
Accredited providers assessing against this unit of competency must meet the quality
assurance requirements set by BTEB.

23
 National Technical and Vocational Qualification Framework(NTVQF)for Bangladesh
Mobile Phone Servicing: Pre-voc 2
Unit of Competency

Unit Codeand Title INFMST1005A1:

Use SMD (surface mounting device)components
Nominal Hours 30 hours
Unit Descriptor This unit of competency requires the knowledge, skill and
attitude to demonstrate SMD components of mobile phone
in the workplace of mobile phone servicing.
Elements of Competency Performance Criteria
Italicized terms are elaborated in the range of variables
1. Identify electronics symbol. 1.1. PPE is collected and used.
1.2. Chart/schematic diagram are collected and symbols are
identified .
1.3. Service manuals are used.
2. Use major components. 2.1.Tools are selected and collected
2.2. Mobile phone is disassembled as per sequence
2.3. SMD component for mobile phone are selected and
collected.
2.4 SMD components are used as per requirement
2.5. Mobile phone is re-assembled as per sequence
2.6. Mobile phone’s functions is tested
3.Clean and store the tools 3.1. Tools and materials are cleaned and stored.
and materials and clean the 3.2. The workplace is cleaned as per workplace standard
workplace.
Range of Variables
Variable Range
1. PPE. PPE may include but not limited to:
1.1. Antistatic hand glove,
1.2. Antistatic mat,
1.3. Antistatic apron,
1.4. Smoke absorber,
1.5. Goggle,
1.6. Mask,
1.7. First aid box.
2. Tools Tools may include but not limited to:
2.1. Soldering Iron.
2.2. PCB holder/PCB stand.
2.3. Blade cutter.
2.4. Point cutter.
2.5. Nose cutter.
2.6. Precision screw driver.
2.7. Tweezers.
2.8. Brushes.
2.9. Magnifying lamp.
2.10. Cleaning sponge.
24
 2.11. Mobile opener.
3. SMD components SMD components may include but not limited to:
3.1. Fuses
3.2. Coil,
3.3. Non-electrolytic Capacitor,
3.4. Electrolytic capacitor,
3.5. Resistors
3.6. Coupler.
3.7. Sensor.
3.8. Diode.
3.9. LED,
3.10. Zener diode,
3.11. Photo diode,
3.12. Regulator IC.
3.13. Receiver
3.14. Speaker
3.15. Transistor.
3.16. Transformer
3.17. Microphone.
3.18. Display (Monitor)
3.19. Switch
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet the
requirements of the current version of the Unit of Competency.
1. Critical aspects of 1.1. Disassembling and re assembling procedure is maintained.
competency. 1.2. Electronic symbols and SMD components are identified.
1.3. SMD components are used.
2. Required underpinning 2.1. Procedure of disassembling and re-assembling.
knowledge. 2.2. function of SMD components.
3. Required underpinning 3.1. Ability to disassemble and assemble mobile phone.
skills. 3.2. Ability to identify electronic components from mobile phone
component list.
4. Required underpinning 4.1. Communication with peers, sub-ordinates and
attitude. seniors in workplace.
4.2. Commitment to occupational safety and health.
4.3. Promptness in carrying out activities.
4.4. Tidiness and timeliness.
4.5. Respect for rights of peers, sub-ordinates and
seniors in workplace.
4.6. Sincere and honest to the duties.
4.7. Eagerness to learn.
5. Resource implication. The following materials must be provided.
5.1. Note.
5.2. Instruction sheet.
5.3. Safety manual.

25
 5.4. Soldering and de-soldering tools and materials.
5.5. Hot gun.
5.6. Multimeter (Analog and digital).
5.7. Power supply unit.
5.8. Mobile phone set.
6. Assessment methods. Assessment methods may include but not limited to:
6.1. Demonstration.
6.2. Oral questioning.
6.3. Written test.
7. Context of assessment. Competency may be assessed while identification work of the
electronic component of mobile phone is being undertake in the
workplace or in a simulated workplace setting.
Accreditation Requirements
Training Providers must be accredited by Bangladesh Technical Education Board (BTEB), the
national quality assurance body, or a body with delegated authority for quality assurance to
conduct training and assessment against this unit of competency for credit towards the award of
any national qualification.
Accredited providers assessing against this unit of competency must meet the quality assurance
requirements set by BTEB.

26
 National Technical and Vocational Qualification Framework(NTVQF)for Bangladesh
Mobile Phone Servicing: Pre-voc 2
Unit of Competency

Unit Code and Title INFMST1008A1:

Service different type of mobile phone.
Nominal Hours 60 hours
Unit Descriptor This unit of competency requires the knowledge, skills
and attitude to service different types mobile phone.
Elements of Competency Performance Criteria
Italicized terms are elaborated in the range of variables
1. Follow OSH 1.1 Safe work practices observed and Personal Protective
practices Equipment (PPE) is used as required for the work
performed.
1.2. Hazards at workplace is eliminated.
2. Disassemble mobile 2.1. Tools are collected.
phone. 2.2. Mobile phone is switched off.
2.3. Mobile phone is disassembled as per sequence.
2.4. Components of the mobile phone are checked.
3. Replace faulty 3.1. RF section electronic component are identified and
components. documented as shown in the list.
3.2.Baseband section electronic components are
identified and documented.
3.3.Battery and power management electronic
components are identified and documented.
4. Assemble mobile phone. 4.1. Components of the mobile phone are cleaned.
4.2. Mobile phone is assembled as per sequence.
4.3. Battery is replaced and tested its function.
Range of Variables
Variable Range
1. Electronic components Electronic components may include but not limited to:
1.1. Fuses
1.2. Coil,
1.3. Non-electrolytic Capacitor,
1.4. Electrolytic capacitor,
1.5. Resistors
1.6. Coupler.
1.7. Sensor.
1.8. Diode.
1.9. LED,
1.10. Zener diode,
1.11. Photo diode,
1.12. Regulator IC.
1.13. Receiver
1.14. Speaker
1.15. Transistor.
1.16. Transformer
1.17. Microphone.
1.18. Display (Monitor)
1.19. Switch.
1.20. Antenna.
27
 1.21. Rx / Tx switch.
1.22. Doom sheet.
1.23. IC.
1.24. Crystal Osc.
2. Tools. Tools may include but not limited to:
2.1. Soldering Iron,
2.2. Solder station,
2.3. PCB holder/PCB stand,
2.4. Blade cutter,
2.5. Point cutter,
2.6. Nose cutter,
2.7. Precision screw driver,
2.8. Tweezers,
2.9. Brush,
2.10. Magnifying lamp,
2.11. Cleaning sponge,
3. Hazard. Hazard may include but not limited to:
3.1. Accumulation of waste materials.
3.2. Random storage of tools, equipment and furniture.
3.3. Storage of rejected wires, cables and structural
materials.
3.4. Storage of flammable materials.
3.5. Congested emergency exit.
3.6. Oil spilt floor at workplace.
Evidence Guide
The evidence must be authentic, valid, sufficient, reliable, consistent and recent and meet
the requirements of the current version of the Unit of Competency.
1. Critical aspects of 1.1. Switching off the mobile phone.
competency. 1.2. Identifying the lock position before disassembling.
1.3. Disassembling and assembling procedure is maintained.
1.4. Identification and documentation of electronic section
and components.
2. Required underpinning 2.1. Knowledge of OSH practices.
knowledge. 2.2. Carryout the procedure of disassembling and
assembling.
2.3. Knowledge of tools and equipment.
2.4. Basic Knowledge of mobile phone electronic
components.
3. Required underpinning 3.1. Ability to disassemble and assemble mobile phone.
skills. 3.2. Ability to identify electronic components from mobile
phone component list.
4. Required underpinning 4.1. Communication with peers, sub-ordinates and
attitude. seniors in workplace.
4.2. Commitment to occupational safety and health.
4.3. Promptness in carrying out activities.
4.4. Tidiness and timeliness.
4.5. Respect for rights of peers, sub-ordinates and

28
 seniors in workplace.
4.6. Sincere and honest to the duties.
4.7. Eagerness to learn.
5. Resource implication. Following resources must be provided:
5.1. Note.
5.2. Instruction manual.
5.3. Safety manual
5.4. Mobile phone set.
5.5. Set of tools.
6. Assessment methods. Assessment methods may include but limited to:
6.1. Demonstration.
6.2. Oral questioning.
6.3. Observation.
7. Context of assessment. Competency may be assessed while identification of the
major component of mobile phone is being undertaken in the
workplace or in a simulated workplace setting.
Accreditation Requirements
Training Providers must be accredited by Bangladesh Technical Education Board (BTEB),
the national quality assurance body, or a body with delegated authority for quality assurance
to conduct training and assessment against this unit of competency for credit towards the
award of any national qualification.
Accredited providers assessing against this unit of competency must meet the quality
assurance requirements set by BTEB.

29
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