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Document name: NV9 Spectral range manual

Document version: 1.9
Date of release: 10/07/2023

TABLE OF CONTENTS
1 DOCUMENT INTRODUCTION ................................................................................ 4
1.1 RELATED DOCUMENTS .................................................................................................... 4
1.2 MANUAL CHANGE LOG ................................................................................................... 4
1.3 COPYRIGHT .................................................................................................................. 4
1.4 LIMITED WARRANTY ....................................................................................................... 5
1.5 PRODUCT SAFETY INFORMATION ...................................................................................... 5
1.6 DISCLAIMER ................................................................................................................. 7
2 PRODUCT INTRODUCTION ................................................................................... 8
2.1 GENERAL DESCRIPTION ................................................................................................... 8
2.2 KEY FEATURES ............................................................................................................... 8
2.3 TYPICAL APPLICATIONS ................................................................................................... 8
2.4 VOCABULARY ................................................................................................................ 8
2.5 COMPONENT OVERVIEW ................................................................................................. 9
2.5.1 NV9 Spectral ..................................................................................................... 9
2.5.2 NV22 ................................................................................................................. 9
2.5.3 NV11 Spectral ................................................................................................. 10
2.5.4 Interface connectors ....................................................................................... 11
2.5.5 Configuration button functionality ................................................................. 13
2.5.5.1 Configuration button functions .............................................................. 14
2.5.5.2 Bezel interface flash counts .................................................................... 14
2.6 BEZEL OPTIONS ........................................................................................................... 15
2.7 CASHBOX OPTIONS ...................................................................................................... 16
2.8 MICROSD CARD SLOT................................................................................................... 17
3 TECHNICAL DATA ............................................................................................... 18
3.1 DIMENSIONS .............................................................................................................. 18
3.1.1 NV9 Spectral dimensions ................................................................................ 18
3.1.2 NV22 dimensions ............................................................................................ 19
3.1.3 NV11 Spectral dimensions .............................................................................. 19
3.2 WEIGHT .................................................................................................................... 20
3.3 ENVIRONMENTAL REQUIREMENTS .................................................................................. 20
3.4 POWER REQUIREMENTS ................................................................................................ 21
3.4.1 Supply voltages ............................................................................................... 21
3.4.2 12 Volts ........................................................................................................... 21
3.4.3 24 Volts ........................................................................................................... 21
3.4.4 Supply currents ............................................................................................... 21
3.4.5 Power supply guidance ................................................................................... 21
3.5 INTERFACE LOGIC LEVELS ............................................................................................... 22
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3.6 RELIABILITY DATA ........................................................................................................ 22
3.7 NOTES REQUIREMENTS ................................................................................................. 22
4 MECHANICAL INSTALLATION .............................................................................. 23
4.1 COMPATIBILITY ........................................................................................................... 23
4.1.1 Hardware compatibility .................................................................................... 23
4.1.1.1 Machine mounting .................................................................................. 23
4.1.1.2 Machine interfacing ................................................................................ 23
4.1.1.3 Power supply........................................................................................... 23
4.2 SOFTWARE COMPATIBILITY ............................................................................................ 24
4.2.1.1 Interface protocols.................................................................................. 24
4.2.2 Reprogramming .............................................................................................. 24
4.3 BEZEL MOUNTING........................................................................................................ 25
4.3.1 Bezel removal.................................................................................................. 25
4.3.2 Bezel fitting ..................................................................................................... 26
4.4 EARTH BONDING AND MOUNTING POINTS ........................................................................ 27
4.5 CASHBOX FITTING AND REMOVAL ................................................................................... 28
4.5.1 Cashbox standard ........................................................................................... 28
4.5.2 Cashbox slide in .............................................................................................. 29
4.5.2.1 Cashbox stops for slide in cashbox ......................................................... 30
4.5 REAR COVER AND MULTI NOTE FLOAT ................................................................. 32
4.6 REMOVING THE REAR COVER ......................................................................................... 32
4.7 MOUNTING MULTI NOTE FLOAT .................................................................................... 33
4.8 REMOVING MULTI NOTE FLOAT ..................................................................................... 34
5 SOFTWARE INSTALLATION AND CONFIGURATION .............................................. 35
5.1 INTRODUCTION ........................................................................................................... 35
5.2 SOFTWARE DOWNLOADS .............................................................................................. 35
5.3 DRIVERS .................................................................................................................... 35
5.4 REPROGRAMING THE VALIDATOR .................................................................................... 35
5.4.1 Validator Manager ......................................................................................... 35
5.4.1.1 General Description ................................................................................ 35
5.4.1.2 System requirements .............................................................................. 35
5.4.1.3 Hardware setup ...................................................................................... 36
5.4.1.4 Switching to programming mode (SSP) .................................................. 36
5.4.1.5 Programming the device ......................................................................... 36
5.4.2 Updating using a microSD card ...................................................................... 37
5.5 MICROSD CARD LOGGING ............................................................................................. 38
ROUTINE MAINTENANCE........................................................................................... 39
5.6 CLEANING THE NV9 SPECTRAL....................................................................................... 39
5.6.1 Recommended cleaning intervals ................................................................... 39
5.6.2 Cleaning the validator .................................................................................... 39
5.6.2.1 Housing assembly cleaning ..................................................................... 39
5.6.3 Lozenge removal and cleaning ....................................................................... 40
5.6.4 Lozenge fitting ................................................................................................ 42
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6 PROTOCOLS ....................................................................................................... 43
6.1 INTRODUCTION ........................................................................................................... 43
6.2 SSP AND ESSP ........................................................................................................... 43
6.2.1 General description......................................................................................... 43
6.2.2 Pinout .............................................................................................................. 44
6.2.3 Setup examples ............................................................................................... 45
6.2.3.1 Direct USB cable ...................................................................................... 45
6.2.3.2 IF17.......................................................................................................... 45
6.3 CCTALK®: CCT / CC2 ................................................................................................... 46
6.3.1 General description......................................................................................... 46
6.3.2 ccTalk® DES encryption.................................................................................... 46
6.3.3 Pinout .............................................................................................................. 47
6.1 CC4 ...................................................................................................................... 48
6.1.1.1 General description ................................................................................ 48
6.2 CCTALK® DES ENCRYPTION – TRUSTED MODE .................................................................. 48
6.3 MDB ........................................................................................................................ 49
6.3.1 General description......................................................................................... 49
6.3.2 IF5 interface .................................................................................................... 49
7 FIRST LEVEL SUPPORT ........................................................................................ 50
7.1 BEZEL LED FLASH CODES .............................................................................................. 50
7.2 BEZEL STATUS AND LED FLASH CODES ............................................................................. 50
7.2.1 NV9 Spectral bezel fault codes ....................................................................... 50
7.2.2 Multi Note Float status LED flash codes ......................................................... 51
7.3 REINITIALIZE THE SENSORS............................................................................................. 52
7.4 FREQUENTLY ASKED QUESTIONS .................................................................................... 53
8 SECOND LEVEL SUPPORT .................................................................................... 54
8.1 FAULT FINDING ........................................................................................................... 54
8.1.1 Notes not accepted ......................................................................................... 54
8.1.2 All notes rejected ............................................................................................ 55
8.1.3 Notes accepted with no credits given ............................................................. 55
8.1.4 Acceptor runs slowly or continues to run ....................................................... 56
8.1.5 Clearing a jam from the Multi Note Float module ......................................... 56
9 APPENDIX .......................................................................................................... 57
9.1 CABLE DRAWINGS ........................................................................................................ 57
9.1.1 CN00214 USB A to USB B ................................................................................ 57
9.1.2 CN00174 ribbon cable .................................................................................... 58
9.1.3 CN00392 direct USB ........................................................................................ 59
9.1.4 WR02040 host USB to NV9/10 split to rainbow bezel .................................... 60
9.1.5 WR02128 NV9S to rainbow bezel ................................................................... 61
9.1.6 WR02015 NV9/10 rainbow bezel cable .......................................................... 62
9.1.7 WR02035 (WR02015 variant)......................................................................... 63

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1 DOCUMENT INTRODUCTION

1.1 Related documents

SSP/eSSP:
Protocol manual SSP (GA138): SSP Interface protocol specification for integration
SSP implementation guide (GA973): Information for programmers and integrators
Software:
Software manual – GA02037 Software guide
Default flags:
Default flags – NV9 Spectral range

1.2 Manual change log

Revision Date Amendment details Issued by
0.1 28/06/2018 First draft AA

1.0 12/04/2019 First issue JS

1.1 26/04/2019 Removed duplicate section JS

1.2 13/08/2021 Edited bookmark HJ

1.3 17/10/2022 Power Information, error handling and cashbox stops JS

1.4 03/01/2023 Amending wording for Micro SD card logging MG

1.5 01/02/2023 General improvements MG

1.6 14/02/2023 Added cashbox full acknowledge MG

1.7 20/03/2023 Trusted mode and initialisation paper MG

1.8 17/04/2023 General improvements. Simplified supply currents MG

1.9 11/07/2023 General improvements MG

1.3 Copyright

This manual set is copyright © Innovative Technology Ltd. 2019.

Note: Innovative Technology Ltd hereinafter Innovative Technology.
No part of this publication may be reproduced in any form or by any means used to
make any derivative such as translation, transformation, or adaptation without
permission from Innovative Technology.
The contents of this manual set may be subject to change without prior notice.

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1.4 Limited warranty

Innovative Technology warrants each of its hardware products to be free from defects
in workmanship and materials under normal use and service for a period commencing
on the date of purchase from Innovative Technology or its authorized reseller and
extending for the length of time stipulated by Innovative Technology.
If the product proves defective within the applicable warranty period, Innovative
Technology will repair or replace the product. Innovative Technology shall have the
sole discretion whether to repair or replace, and any replacement product supplied
may be new or reconditioned.
The foregoing warranties and remedies are exclusive and are in lieu of all other
warranties, expressed or implied, either in fact or by operation of law, statutory or
otherwise, including warranties of merchantability and fitness for a purpose.
Innovative Technology shall not be liable under this warranty if it’s testing and
examination disclose that the alleged defect in the product does not exist or was
caused by the customer's or any third person's misuse, neglect, improper installation
or testing, unauthorized attempts to repair, or any other cause beyond the range of
the intended use. In no event will Innovative Technology be liable for any damages,
including loss of profits, cost of cover or other incidental, consequential, or indirect
damages arising out the installation, maintenance, use, performance, failure or
interruption of an Innovative Technology product, however caused.

1.5 Product safety information

Throughout this user manual, attention should be drawn to key safety points when
using or maintaining the product.
These safety points will be highlighted in a box:

Caution!
This is an example text.

This user manual and the information it contains is only applicable to the model stated
on the front cover and must not be used with any other model.

Danger! IR and UV radiation

• Possible skin or eye damage due to presence of
IR and UV radiation internally. Disconnect power
before servicing. Use PPE measures.
• Follow safety precautions given in IEC 62471

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Safety notice! Read before using this product!

Safety notice - Warning. Ensure power is removed before allowing access to the inside of this product.
Ensure any static build up is discharged before allowing access to any part of this product or media contained.
Always earth this product/base plate in accordance with the manual.

For use only in or with complete equipment where the acceptability of the combination is determined by UL
LLC. When installed in an end-product, consideration must be given to the following:
• The power supply terminals and/or connectors are: Not investigated for field wiring
• The investigated Pollution Degree is: 2
• The following end-product enclosures are required: mechanical, fire

Sicherheitshinweis – Warnung: Es muss sichergestellt werden, dass das Gerät von der
Versorgungsspannung getrennt wird, bevor ein Eingriff in das Innere des Gerätes erfolgt. Es muss
sichergestellt werden, dass jegliche statische Aufladung des Gerätes entladen wird, bevor auf das Gerät oder
auf innerhalb des Gerätes befindliche Objekte zugegriffen wird. Die Erdung des Gerätes muss immer gemäß
Handbuch erfolgen.

Nur für die Verwendung in oder mit kompletter Ausstattung, dessen Eignung und Kombination von der UL
LLC ermittelt wurde. Bei der Installation in einem Endproduckt, muss folgendes berücksichtigt werden:
• Die Spannungsversorgungsklemmen und/oder Verbinder sind: Feldverkabelung wurde nicht
untersucht
• Der untersuchte Verschmutzungsgrad ist: 2
• Folgende Anforderungen an die Gehäuse des Endproduktes sind gefordert: Mechanisch, Feuer

Aviso de seguridad: Asegúrese de que la alimentación está desconectada y de que toda la energía estática
es descargada antes de manipular este producto. Conecte a tierra la chapa base de la manera que se indica
en el manual.

Solo para uso con dispositivos con los cuales la compatibilidad ha sido certificada por UL LLC. Tras su
instalación en producto acabado, tener en cuenta lo siguiente:
• Los conectores y terminales de alimentación son: No se ha investigado/especificado cableado
externo.
• El grado de contaminación determinado es: 2
• Los siguientes manuales/certificados de producto final son requeridos: Mecánico, Fuego

Avis de sécurité : Assurez-vous que l'alimentation est coupée et que toute l'énergie statique est déchargé
avant de manipuler ce produit. Connecter à la terre, la plaque de base à la manière indiquée dans le manuel.

A utiliser Seulement avec les dispositifs dont la compatibilité a été certifiée par UL LLC. Après son installation
dans le produit fini, prendre en considération ce qui suit:-
• Les connecteurs et les bornes d'alimentation sont : cela n’a pas été étudié/spécifié câblage
externe.
• Le degré de contamination déterminé est: 2
• Les manuels suivants / les certificats du produit final sont nécessaires : mécanique, incendie

Bezpečnostní upozornění. Před manipulací uvnitř tohoto produktu se ujistěte, že je produkt odpojen od
zdroje elektrického napětí. Ujistěte se, že jakýkoliv elektrostatický náboj byl vybit před manipulací s jakoukoliv
částí tohoto produktu nebo obsaženým médiem. Vždy uzemněte tento produkt/základovou desku v souladu
s návodem.

Pouze pro použití v nebo s kompletním vybavením, kde je přijatelnost kombinace určena UL LLC. Při instalaci
v konečném produktu je třeba zvážit nasledující:
• Napájecí svorky a/nebo konektory: Nejsou sledované pro externí kabeláž
• Sledovaný stupeň znečištění je: 2
• Následující krytí konečného produktu jsou požadované: Mechanické, Protipožární

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1.6 Disclaimer

Innovative Technology is not responsible for any loss, harm, or damage caused by the
installation and use of this product. This does not affect your local statutory rights. If
in doubt, contact Innovative Technology for details of any changes.
Innovative Technology has a policy of continual product improvement. As a result, the
products supplied may vary from the specification described here.
Innovative Technology does not accept liability for any errors or omissions contained
within this document. Innovative Technology shall not incur any penalties arising out
of the adherence to, interpretation of, or reliance on, this standard.

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2 PRODUCT INTRODUCTION

2.1 General description

The NV9 Spectral is a highly secure and technologically advanced banknote
validator, offering casino level security at a mid-range price. State of the art
spectral sensors provide high resolution imaging, scanning 1.28 million data
points to authenticate the validity of notes. This versatile banknote validator
can be mounted horizontally or vertically, with cashbox and bezel options to
suit all applications.
2.2 Key features
• Full note high resolution imaging – 1.28 million data points
• MicroSD card slot for data logging and updates
• Faster note to note processing
• Exceptional note handling
• Optical and mechanical anti-strimming technology
• Stained note detection
• Modular design
• 40 note mixed denomination with the recycler

2.3 Typical applications

• Gaming Amusement and Vending (GAV)
• Retail Kiosk and Banking (RKB)

2.4 Vocabulary

dataset: algorithm that accepts or rejects notes. The term dataset is used to refer
to the file to update the device
firmware: defines how the validator behaves

interfaces: supported communication protocols (IF_01 includes: SSP, ccTalk, MDB)

.bv1: file extension

Example of file to update the device: EUR01016_NVS0091191020000_IF_01.bv1.

EUR01016 NVS0091191020000 IF_01 .bv1

dataset firmware interfaces extension

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2.5 Component overview

2.5.1 NV9 Spectral

Removeable
rear cover

Rainbow bezel
Bezel release catch

Note path release catch

300 standard cashbox

Stacker assembly
locking clip

Example of point for earth bonding

2.5.2 NV22
Last note window
(TOP)

Manual winding socket

Multi Note Float
(MNF)

Manual winding
Status LED and key
configuration button

Rainbow bezel
Multi Note Float release tabs

Note path release catch Bezel release catch

Stacker assembly 300 standard cashbox

locking clip

Example of point for earth bonding

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2.5.3 NV11 Spectral

Note Float (NF)

Manual winding socket

Status LED and Manual winding

configuration button hole for the key

Rainbow bezel

Bezel release catch

Note path release catch

300 standard cashbox

Stacker assembly
locking clip
Example of point for earth bonding

Information

The NV11 Spectral only can be used at

12 V limited by the Note Float.

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2.5.4 Interface connectors

The NV9 Spectral makes use of a 16-pin socket connector to interface the NV9S to the
host machine. The 16-pin socket is located within the housing assembly. The upper
housing assembly will need to be opened before accessing the connector. To access
the interface connector, push the release catch and lift the upper housing assembly.

1 2

Lift up

Push release
catch

Once the upper housing assembly is lifted, the

16-pin connector socket can be seen on the
left-hand side.

16 2

15 1

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The pin numbering of the 16-way socket:

Pin Description
1 Serial data out (Tx)
Information
5 Serial data in (Rx)
Power is required regardless 11 USB data +
of connection type.
12 USB data -
13 USB power (+5V)
15 V+ (12/24 V)
16 GND (0V ground connection)

The NV9 Spectral has a second connector which is an 8-way socket that is used in
conjunction with the rainbow bezel. The cable reference is WR02128.

Information

Power is always required on

pins 15 and 16 of the 16-
way connector.

Pin Description
1 Vend 3
2 Vend 4
3 Inhibit 3
5 Busy
7 VCC
8 GND

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2.5.5 Configuration button functionality

The configuration button has multiple functions, see section below. The common
function of the configuration button is to switch the protocol to SSP, commonly known
as programming mode.

Once the Multi Note Float / Note Float is attached the configuration button on the NV9
Spectral is not accessible, use the configuration button on the front of the recycler as
extension.

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2.5.5.1 Configuration button functions

Function Status Action Applies to

Switch between the selected Powered Press and hold more than 3 validator
main protocol programmed ON seconds until the bezel recycler
to SSP. illuminates, then release
Shows current interface type Powered Press twice within half a validator
(Refer to 2.5.5.2). ON second recycler
Sets SSP address to 0 and Powering Press and hold as validator validator
baud rate to 9600. ON are powered up recycler
Trusted mode. Powering With the note path open validator
ON apply power, then press and
hold for more than 3 seconds
until red LED lights up.
Empty recycler, will stack all Powered Press and hold for 6 seconds, validator
notes. ON then release.
Bezel will illuminate, then
turn off after 6 seconds
Cashbox full acknowledge. Powered Press once. The unit is re- validator
ON enabled when the cashbox is
recycler
emptied.

2.5.5.2 Bezel interface flash counts

The NV9 Spectral leaves the factory pre-set to at least one currency and one interface
so that it is ready for immediate installation. Dataset and interface used are shown on
the label fixed to the top of the upper housing assembly.

Refer to section bezel LED flash codes for more information.

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2.6 Bezel options

The bezel used with the NV9 Range are compatible with the NV9 Spectral Range.

PA03280
NV9S rainbow bezel (82 mm)

WR02128 included
PA02383
NV9S Vertical rainbow bezel (69 mm)

WR02035 included
PA02388
NV9S Vertical rainbow bezel (78 mm)

WR02035 included

Note: can request more information about other types of bezels with your sales
representative.

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2.7 Cashbox options

The cashbox used with the NV9 Range are compatible with the NV9 Spectral Range.

PA00185 PA00193
NV9 300 clip on cashbox NV9 600 clip on cashbox

PA00192 PA00194
NV9 300 slide in cashbox NV9 600 slide in cashbox

Bending point recommended

PA00898
NV9 300 standard cashbox

Note: can request more information about other types of cashboxes with your sales
representative.

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2.8 MicroSD card slot

The card slot can be found on the exterior side of the housing assembly after the bezel
has been removed (refer to section 4.3).

Requirements

Capacity Class Format

Minimum 8 Gb 4 FAT32
Recommended 32 Gb 10 FAT32

Recommendation

Description Manufacturer reference

SanDisk Ultra 32 GB microSDHC, Class 10, U1 SDSQUA4-032G-GN6MA

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3 TECHNICAL DATA

3.1 Dimensions

Note: If required 3D models are available on request from Innovative Technology

technical support: [email protected].

3.1.1 NV9 Spectral dimensions

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3.1.2 NV22 dimensions

3.1.3 NV11 Spectral dimensions

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3.2 Weight

• NV9 Spectral =1.05 Kg

• Cashbox (slide on 300) = 0.57 Kg

• Multi Note Float = 1.2 Kg

• NV22 = 2.92 Kg

• Note Float = 0,74 Kg

• NV11 Spectral = 2,04 Kg

In all cases the weight is indicated without notes.

3.3 Environmental requirements

Environment Minimum Maximum
Temperature +5°C / 37.4°F +50°C / 122°F
Humidity 5% 95% non-condensing

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3.4 Power requirements

The NV9 Spectral and the NV22 can run at either 12V or 24V. The NV11S can run at
12 V.

3.4.1 Supply voltages

3.4.2 12 Volts

Supply Voltage Minimum Nominal Maximum

Supply voltage (V DC) + 10.8 V DC + 12 V DC + 13.2 V DC

Supply ripple voltage 0V 0V 0.25 V @ 100 Hz

3.4.3 24 Volts

Supply Voltage Minimum Nominal Maximum

Supply voltage (V DC) + 21.6 V DC + 24 V DC + 26.4 V DC

Supply ripple voltage 0V 0V 0.25 V @ 100 Hz

3.4.4 Supply currents

NV9 Spectral NV22 NV11S

Run Current Run Current Run Current
Standby 12 V 0,32 A 24 V 0,24 A Standby 12 V 0,4 A 24 V 0,3 A Standby 12 V 0,38 A
Running 12 V 2,5 A 24 V 2A Running 12 V 2A 24 V 1.5 A Running 12 V 3,5 A
Peak 12 V 4A 24 V 4A Peak 12 V 4A 24 V 5A Peak 12 V 3,5 A

3.4.5 Power supply guidance

Check the power requirements of the host machine and other peripherals to dimension
a suitable environment for the machine setup.
TDK Lambda manufactures suitable power supplies. See table below as example:

Power Supply Unit Specification

TDK Lambda LS75-12 +12 V DC / 6 A
TDK Lambda LS150-24 +24 V DC / 6.5 A

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3.5 Interface logic levels

Interface logic levels Logic low Logic high
Inputs 0 V to +0.5 V +3.7 V to +12 V
Outputs with 2K2Ω pull-up Pull-up voltage of host
resistor +0.6 V interface
Maximum current sink 50 mA per Output

3.6 Reliability data

The below data refers to the ‘Mean Cycles Between Failure’ (MCBF) and the ‘Mean
Cycles Between Intervention’ (MCBI). The difference between the two is that a failure
would usually require a service call. Whereas an intervention would be an issue that
is easily clearable such as a reset or clearing a note path jam.
A cycle is classed as a note being either accepted or dispensed. For example, if a unit
accepts a note and then dispenses a note as change, it is classed as two cycles.

NV9 Spectral
MCBF: 200,000 Cycles
MCBI: 100,000 Cycles

It is important to note that when adding a recycler, you are doubling the number of
modules. Thus, the MCBF/MCBI will naturally be halved.

NV11S and NV22

MCBF: 100,000 Cycles
MCBI: 50,000 Cycles

3.7 Notes requirements

NV9S Minimum Maximum MNF Minimum Maximum

Length 115 mm 165 mm Length 115 mm 160 mm
Width 62 mm 82 mm Width 62 mm 80 mm

The values for the NV11S are the same as for the NV9S.
NV9S range supports multiple currencies and denominations. Polymer and windowed
notes are fully supported.

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4 MECHANICAL INSTALLATION

4.1 Compatibility
4.1.1 Hardware compatibility
4.1.1.1 Machine mounting

The NV9 Spectral may be used as fitting replacement for the following products:
• NV9USB+ Range

The NV22 may be used as fitting replacement for the following products:
• NV11
Innovative Technology has a policy of continuous product improvement. Due to design
changes older model or product bezels and cashboxes may not be compatible with
the NV9 Spectral. However, new product deliveries always include a bezel and cashbox
that must be used.

4.1.1.2 Machine interfacing

By design the NV9 Spectral / NV22 is pin to pin compatible with the NV9/NV11 series.
Keep in mind that the new validator only supports the protocols: SSP, CCT, CC2, CC4
and MDB.

4.1.1.3 Power supply

It is vital that the NV9 Spectral is connected to a power supply being able to provide
the required power environment. A weak power supply causes malfunctioning of the
NV9 Spectral such like note rejects or missing credits.

If the NV9 Spectral is used as a fitting replacement for an older model or product it is
recommended to check the power supply specifications of the machine.

The power supply of the machine might be designed for the older model or product
but not suitable for the NV9 Spectral. The NV9 Spectral might have higher power
consumption. Refer to section 3.4 for full power requirement details of the NV9
Spectral.

Caution!
A weak power supply can cause
malfunctioning!

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4.2 Software compatibility

4.2.1.1 Interface protocols

When using the NV9 Spectral Range as a fitting replacement for an older model or
product some events such like credits may be given earlier or later.

This is due to improved firmware routines and faster motors being used. This may
cause missing events such like credits in those host machines where timeouts are
defined for the older model or product. Contact the machine manufacturer for full
compatibility of the validator.

Caution!
Timing issues may cause missing
events such like credits

4.2.2 Reprogramming

For reprogramming the NV9 Spectral Range use the latest version of Validator
Manager. For further details refer to section 5.4.

Information

Older versions of Validator Manager

may not support the NV9 Spectral.
At least we recommend using version
5.1 or higher.

The DA3 is not supported to update the NV9 Spectral Range. Refer to 5.4.2.

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4.3 Bezel mounting

4.3.1 Bezel removal
1. Bezel release catch

The bezel is removed by pushing the red bezel latches on both sides of the validator
downwards and sliding the bezel forwards away from the bezel latches.

2. Slide forward
1. Push release catch

2. Dislocating the bezel from locating pins

Lift the bezel upwards once it has been slid forward and is clear of the locating pins, the
process should not be forceful.

Locating
pins

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4.3.2 Bezel fitting

1. Positioning the bezel for fitting

When fitting the bezel onto the validator ensure that the bezel sits in place ready to
be interlocked with the locating pins on the housing assembly.

2. Sliding the bezel into place

WARNING!
Once the bezel is in place with respect to the locating
pins, slide the Bezel back until it clicks into place. Ensure bezel is secured to
ensure that both sides have clicked into place. the validator

Slide back

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4.4 Earth bonding and mounting points

The cashbox configuration has four mounting points, for each corner. These should
be used to secure the validator to a base/shelf inside the host machine.

An example has been marked for each type.

It is very important that the validator is properly bonded to earth. Lack of proper
bonding can cause communication issues and other failures.

The mounting point is recommended as a point of earth bonding.

300 slide in cashbox 300 standard cashbox

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4.5 Cashbox fitting and removal

4.5.1 Cashbox standard

To remove the cashbox, push the release catch away from the unit and pull the
cashbox backwards.

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4.5.2 Cashbox slide in

1. Positioning the cashbox for fitting

Firstly, ensure the cashbox hooks are aligned with the accommodating grooves on the
main housing assembly. Thereafter push the cashbox hooks into place. The moving
part is reversible.

Ensure the
cashbox clears
the release
catch on the
housing
assembly

2. Sliding the cashbox into place

Ensure the cashbox hooks are aligned and inserted into the accommodating grooves
on the under-housing assembly.

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4.5.2.1 Cashbox stops for slide in cashbox

Cashbox stops can be folded up at the end of the cashbox chassis.

They determine which side you would like to block the cashbox being removed, front
or back.

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1. Bending point for slide in

cashbox
Only bend at the line indicated
below or the slide in cashbox
may not fit correctly.

The tab can be fold by hand

but if required it can be started
with pilers.

2. Bending tab
Bend tab at bending point.
To start pilers can be used.
If you wish to use pilers for the
entire process you will need to
remove the slide in chassis
from the NV9 Spectral.

3. Finished fold
Finish folding the tab up at 90
degrees.

Once folded the cash should

stop at the tab and still be held
by the cashbox click.

Over folding the tab can lead to

the cashbox being out of
position may cause damage to
the note stacking assembly.

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4.5 REAR COVER AND MULTI NOTE FLOAT

4.6 Removing the rear cover

4. Open the validator

Before removing the rear cover,
the validator head will need to
be opened, push the release 2
catch and lift the validator
head.

5. Latch release
Pull the release catch on each
side.

6. Lift rear cover

With latches release lift the rear
cover

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4.7 Mounting Multi Note Float

1. Removing the rear cover
If the rear cover has not
already been removed follow
4.5 Removing the rear cover

2. Positioning
Make sure the recycler is
aligned with NV9S at the
highlighted position and slide
the MNF into position.
1
Make sure the locking tabs
are open to make it easier to
fit.

3. Locking tabs
To finish fitted the MNF close
the locking tabs on both
sides.

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4.8 Removing Multi Note Float

1. Locking tabs
Undo locking tabs on both
sides.

2. Lift MNF
Remove lifting the MNF of the
NV9S.

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5 SOFTWARE INSTALLATION AND CONFIGURATION

5.1 Introduction
The NV9 Spectral range leaves the factory pre-programmed with the latest dataset
and firmware files. However, it is important to ensure that the device is kept up to
date with the latest dataset and firmware. This section will provide a brief overview of
the various update possibilities with the NV9 Spectral. For detailed instructions refer
to the relevant manual package supplied with the software or contact
[email protected].

5.2 Software downloads

All software from Innovative Technology is free of charge and can be downloaded
from the website https://innovative-technology.com/ once registered and logged in.
A confirmation email will be sent to the registered email address once all contact
details have been successfully submitted.

5.3 Drivers
The ITL drivers allow the validators to connect to a compatible Windows device. If
connecting via an IF17 (SSP to USB interface) then this process will not need to be
followed as the drivers are signed Microsoft Drivers and should install automatically.
If this isn’t the case or the computer is disconnected from the network, there is a
standalone package included within the driver downloads.

5.4 Reprograming the validator

5.4.1 Validator Manager

5.4.1.1 General Description

Validator Manager is a utility which allows the user to reprogram any of our products.
Administrator rights are required during installation. The validator must be in SSP to
detect the device.
We recommend using version 5.1 or higher.

Information
5.4.1.2 System requirements
There have been instances where
• Windows 10 (64 bits) or later one of the DLL’s (itdata1.dll) used in
• .NET Framework 4.5 or later Validator Manager are flagged as a
• Visual C++ redistributable runtimes Trojan, this is a false positive and if
• 256 Mb ram this occurs, a rule will need to be
• 100 Mb disk free added to the antivirus on the PC or
• Connected with active port laptop.

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5.4.1.3 Hardware setup

Example

NV9S/NV22

5.4.1.4 Switching to programming mode (SSP)

Before programming via validator Manager, the NV9S/NV22 needs to be switched to

its programming mode SSP interface. Refer to 2.4.4 for the procedure for doing this.
5.4.1.5 Programming the device

Once the unit has been switched to SSP, open Validator Manager and click detect
devices. This will scan all active com ports for a unit, if the NV22 fails to connect,
ensure the correct drivers are installed and the unit is in SSP.

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By selecting the Program tab, the NV22 can be reprogrammed. To begin the upload,
click ‘Open file…’, then browse to the file location (usually downloads) before clicking
‘OK’.
Once the file has been selected its information will be populated and the Program
device tab will become active. Thereafter ‘Program Device’, the unit’s bezel will now
begin to flash signaling the update has begun.

Caution!
Interrupting the download process
can result in the unit entering a non-
functional state, once the process
has started it cannot be halted.

When completed the unit will restart and a pop-up box will appear saying ‘Device
Programming Complete’.

5.4.2 Updating using a microSD card

The device can be updated by microSD. Refer to section 2.8 for the requirements.
File needs to be renamed to nv9s.bv1 and will need to be placed into the root folder:

The NV9 Spectral must be turned on with the card inserted and the update will start,
alternative please perform a power reset to start the update process.

While the device is being update the internal bezel will be flashing. When the process
is finished it will remain solid. The card can be removed and will reboot automatically.

While updating we recommend not to stare at

the light it may cause eye discomfort.

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5.5 MicroSD card logging

This function can be used to collect logs and data. Refer to section 2.8 for the
requirements.

The device must power on with the card inserted to start the logging. Ensure there
are the following folders present in the root directory before inserting the microSD
card, the order is indifferent:

hsdata
nv9sl
valaudit

Additionally, the folder nv9sl will extract data from the internal storage, the internal
bezel will flash when the process is complete.
The card can be safely removed when no operation is being performed with the
validator.
For example, not removing it from a SMART Empty or during a pay in.

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ROUTINE MAINTENANCE

Depending upon the environment the NV9 Spectral is running in it may require
cleaning, belt changing or note path clearing more frequently.

5.6 Cleaning the NV9 Spectral

Disconnect the power BEFORE carrying out any cleaning operations to avoid the risk
of causing damage to the validator.
5.6.1 Recommended cleaning intervals
Clean the optical lenses every 6 months or more if the unit is in a particularly harsh
environment. Dirt, dust, or other residue leads to bad note acceptance and other
performance degradation over a period.
5.6.2 Cleaning the validator

Do not use solvent-based cleaners such as

WARNING! alcohol, petrol, methylated spirits, white spirit
or PCB cleaner. Using these solvents can cause
Do not use solvent-based cleaners permanent damage to the units; only use a
such as alcohol, Petrol, methylated mild detergent solution as directed below.
spirits, white spirit or PCB cleaner

5.6.2.1 Housing assembly cleaning

The upper housing assembly contains vital sensors for required for optimum operation
of the validator, dirt can obscure the light paths which can lead to failure in sensing
the note, therefore upper housing assembly should be cleaned using a lint free cloth.

Push release Lift

catch

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5.6.3 Lozenge removal and cleaning

1. Locking clip removal

The lozenge is secured into place via a locking clip. To remove the lozenge the locking
clip must be removed. Ensure that the cashbox has been removed initially to gain
access to the locking pin on the underside of the main housing assembly.

Lozenge locking clip

After the cashbox is removed the locking pin can be removed by lifting the locking pin
upwards and pushing it towards the bezel.

Lozenge locking clip

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2. Detaching the lozenge from the housing assembly

The Lozenge assembly is secured into place via the latches attached to the lozenge.
Pushing the lozenge latches forwards will release the Lozenge out of the housing
assembly, then lift the lozenge.

1. Push
2. Lift up
lozenge latch

3. Cleaning the lozenge

A lint free cloth dampened with water and containing a mild detergent (such as dish
detergent) can be used to clean the belts on the lozenge. Ensure both the top and
bottom parts of the lozenge are cleaned.

Run the cloth

down the belts

Top Bottom

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5.6.4 Lozenge fitting

1. Placing the lozenge into place

When placing the lozenge back into the housing assembly, ensure that the lozenge is
secured into the grooves of the rear side of the housing assembly, then push down
the lozenge.

2. Clicking the lozenge into place

After the lozenge is in place, push the lozenge latches down to click into place. Ensure
the lozenge is secured into grooves provided.

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6 PROTOCOLS

6.1 Introduction

The NV9 Spectral Range supports SSP/eSSP, CCT, CC2, CC4 and MDB:

Protocol Range
SSP and eSSP all
CC2 NV22
CCT NV9 Spectral, no recycler
CC4 NV11 Spectral only
MDB all

For any queries regarding interfaces that are not listed contact support@innovative-
technology.com.

Innovative Technology provides full SDK packages including interface specification,

implementation guide as well as source code examples for SSP respectively eSSP only.

The use of an encrypted protocol as eSSP is strongly recommended to

achieve the highest security.

6.2 SSP and eSSP

6.2.1 General description

Smiley® Secure Protocol (SSP) and Encrypted Smiley® Secure Protocol (eSSP) are field
proven secure interfaces specifically designed by Innovative Technology to address
the problems by cash handling systems in gaming machines.

Problems such as acceptor swapping, re-programming and line tapping are all
addressed.

This interface is recommended for all new implementations.

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6.2.2 Pinout

Pin Name Type Description

1 Vend 1 Output Serial data out (Tx)
2 Vend 2 Output DA3 data logging
3 Vend 3 Output Not used
4 Vend 4 Output Not used
5 Inhibit 1 Input Serial data in (Rx)
6 Inhibit 2 Input Not used
7 Inhibit 3 Input Not used
8 Inhibit 4 Input Not Used
9 Busy Output Not used
10 Escrow Input Not used
11 USB + Data USB data +
12 USB - Data USB data -
13 USB Vcc Power USB Vcc (+5VDC)
14 Factory use only Do not connect
15 + Vin Power +12/24VDC supply
16 0V Power 0V supply (GND)

Caution!
+ Vin and 0V (GND) must always be
connected also when using USB
connections.

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6.2.3 Setup examples

The drawings below highlight’s how to connect the NV9 Spectral to an SSP or eSSP
host machine using available cables and interfaces from Innovative Technology.
For cable drawings refer to section 9.1.

6.2.3.1 Direct USB cable

NV9 Spectral

Type ITL part number Description

Cable CN00392 Validator to USB Cable

6.2.3.2 IF17

Type ITL part number Description

Cable CN00174 NV9 / NV10 Ribbon Cable
Cable CN00214 USB A to B cable assembly
Cable CN00345 DA3 / IF17 / IF18 Power Cable
Interface IF17 TTL to USB Converter

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6.3 ccTalk®: CCT / CC2

6.3.1 General description

The CC2 protocol is an extension of ccTalk with additional status and payout
commands to support the Multi Note Float recycler unit. Contact support for the
necessary protocol documentation.
If no recycler is to be used use the CCT protocol.

6.3.2 ccTalk® DES encryption

When using ccTalk DES encryption, the NV9 Spectral and host machine must exchange
a secret key which forms the basis of the communication encryption.
The trusted mode can only be entered by a physical access to the NV9 Spectral.

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6.3.3 Pinout

Below is an image of the 16-way connector, refer to section 2.4.1 which details how
to gain access to the connector. Standard for ccTalk and its variants.

Pin Name Type Description

1 Vend 1 Output Serial data (link to pin 5)
2 Vend 2 Output DA3 data logging
3 Vend 3 Output Not used
4 Vend 4 Output Not used
5 Inhibit 1 Input Serial data (link to pin 1)
6 Inhibit 2 Input Not used
7 Inhibit 3 Input Not used
8 Inhibit 4 Input Not used
9 Busy Output Not used
10 Escrow Input Not used
11 USB + Data USB data +
12 USB - Data USB data -
13 USB Vcc Power USB Vcc (+5VDC)
14 Factory use only Do not connect
15 + Vin Power +12/24 VDC supply
16 0V Power 0V Supply (GND)

Caution!
+Vin and 0V (GND) must always be
connected

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6.1 CC4
6.1.1.1 General description
CC4 protocol is an extension with additional status commands to support NV11
Spectral in ccTalk. Contact support for the necessary protocol documentation.
This protocol will only work with the NV11 Spectral.
The same pinout is used as in ccTalk.

6.2 ccTalk® DES encryption – Trusted mode

With the note path open, power on the device while the configuration button is
pressed.
When the internal led starts blinking release the button. The unit will be temporarily
in trusted mode.

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6.3 MDB

6.3.1 General description

MDB (Multi-Drop Bus) is used in the vending industry and is an open standard in the
National Automatic Merchandising Association so that all vending and peripheral
equipment communicates identically.
MDB uses a master-slave model where the vending mechanism controller is the master
that can communicate with up to 32 slaves. For example: banknote validator or coin
acceptor.

Please contact [email protected] for further information

6.3.2 IF5 interface

An NV9S Range running MDB can use an IF5, an external interface box, which
regulates the power supply and opto-isolates the communication lines.
Typically vending machines power supply higher voltage than the maximum for the
validator. The IF5 drops this higher voltage down to the required level.

Type ITL part number Description

Interface PA02061 IF5 KIT - MDB Voltage Converter

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7 FIRST LEVEL SUPPORT

7.1 Bezel LED flash codes

Interface flash codes: If you double press the red config button the bezel will flash
a series of times.

Interface settings

Flashes Interface CCT CCT No

8 Escrow DES
plain
bit Timeout
1 SSP
3 MDB
6 Cctalk 1 2 3 4

7.2 Bezel status and LED flash codes

The NV9 Spectral has inbuilt fault detection facilities. If there is a configuration or
other error the NV9 Spectral front bezel will flash in a specific sequence.

7.2.1 NV9 Spectral bezel fault codes

Flashes Indicated status Recommended action

Long Short
1 Note path open Ensure upper assembling is closed
1
2 Note path jam Clear the jam in the note path

3 Unit not initialised Contact ITL technical support

2 2 Cashbox jam Check stacking mechanism
1 Firmware checksum error
Interface checksum error
3 or unable to set Reprogram the device
2
programmed interface
3 EEPROM checksum error
4 Dataset checksum
5 MNF not compatible Contact ITL technical support
1 Power supply too low
4 Check power supply
2 Power supply too high

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7.2.2 Multi Note Float status LED flash codes

Operational flash codes

LED State Status

Rapid flashing Starting up

On Idle
Pulse every 3s Disabled
Flash until cycle finished Paying out

Error flash codes

Long Short Error

0 Recovery mode
1 Note jam
3 2 Sensor fault
3 Tape fault
4 Diverter fault
5 Note memory is corrupted

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7.3 Reinitialize the sensors

There are only two cases in which a reinitialization of the sensors is required:

• Mechanical or electronic parts are replaced.

• When the device requests calibration by the status of the flashing codes.

We recommend that it only be reinitialized by qualified technicians who are trained by

Innovative Technology.

Build revision Firmware Paper reference

≤ 7.1 all Contact ITL support
≥ 7.2 minimum 1.15 LB02178

The NV9 Spectral build revision is on the product label:

Initialisation paper LB02178

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7.4 Frequently Asked Questions

Q1. Why are there no DIP switches on the unit?

A: The NV9 Spectral has no dipswitches. Configuring the unit is carried out using a
configuration button mounted on top of the unit – see subsection 2.5.5 of this manual
for more information.
Q2. In what orientation can I use the NV9 Spectral validator?
A: The NV9 Spectral can be mounted horizontally or vertically, depending on the type
of bezel and cashbox selected. check the ITL website to see the currently available
range of cashboxes and bezels.
Q3. How do I check which interface has been set?
A: You can check which interface has been selected by using the configuration button
mounted on top of the unit.
Q4. How do I change the interface type?
A: You can change the interface type by using the configuration button mounted on
top of the unit – see section 2.4.4 of this manual for more information.
Q5. Some or all notes are not accepted
A: Check that no inhibits are set in the Validator Manager software (see section 5 of
this manual set). If the problem persists, contact ITL Support for further assistance.

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8 SECOND LEVEL SUPPORT

8.1 Fault finding

A flow chart has been generated in the section below for troubleshooting and fault-
finding issues that may occur with the NV9 Spectral, this section should be used in
conjunction with section 6.1.

8.1.1 Notes not accepted

Information

Link to a help video

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8.1.2 All notes rejected

8.1.3 Notes accepted with no credits given

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8.1.4 Acceptor runs slowly or continues to run

8.1.5 Clearing a jam from the Multi Note Float module

If a jam occurs in the Multi Note Float module, the device will attempt to run a jam
recovery process, do not interrupt the device while it is doing so. If the jam recovery
is unsuccessful the unit will report a jammed event. Notes can then be removed
manually from the module.
The module can be removed following section 4.7. Once removed the two doors on
the Multi Note Float can be opened to remove the jammed note.
Once the jammed note has been cleared run an empty command from the host or
manually empty the recycler by using the configuration button see section 2.4.4. Once
empty, refloat.

Information

Link to a help video

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9 APPENDIX

9.1 Cable drawings

9.1.1 CN00214 USB A to USB B

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9.1.2 CN00174 ribbon cable

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9.1.3 CN00392 direct USB

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9.1.4 WR02040 host USB to NV9/10 split to rainbow bezel

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9.1.5 WR02128 NV9S to rainbow bezel

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9.1.6 WR02015 NV9/10 rainbow bezel cable

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9.1.7 WR02035 (WR02015 variant)

Copyright © Innovative Technology Ltd 2019 Doc: GA02156 NV9S range user manual
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