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Course Project Handout ENGR5425G POM F24_2 (1)

The project for ENGR 5425G focuses on analyzing a real-world case study in Operations Management, where students will work in groups to select an operational challenge faced by a company that resulted in success or failure. The report must include sections on company background, operational challenges, solutions, comparative analysis, and recommendations, with specific deadlines for topic approval, presentations, and final report submission. Evaluation will be based on clarity, problem identification, solution implementation, KPI analysis, comparative analysis, and presentation quality.

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25 views

Course Project Handout ENGR5425G POM F24_2 (1)

The project for ENGR 5425G focuses on analyzing a real-world case study in Operations Management, where students will work in groups to select an operational challenge faced by a company that resulted in success or failure. The report must include sections on company background, operational challenges, solutions, comparative analysis, and recommendations, with specific deadlines for topic approval, presentations, and final report submission. Evaluation will be based on clarity, problem identification, solution implementation, KPI analysis, comparative analysis, and presentation quality.

Uploaded by

maitrybhavsar297
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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ENGR 5425G: Production and Operations Management

Operational Management Case Study: Analyzing Real-World


Successes and Failures
********
Group Size: 4 Members

Project Overview:
The objective of this project is to provide students with the opportunity to analyze and
report on a real-world case study in Operations Management (OM). Working in a group
of four members, students will select a specific operational challenge, problem, or
opportunity faced by a company or group of companies in a specific sector, which led to
either a success or failure in operational performance. This project aims to apply
theoretical concepts to real-world scenarios, encourage critical thinking, and develop
analytical skills in operations management.

Project Guidelines:
1. Case Study Selection:
o Choose a company or a sector that faced significant operational
challenges or opportunities.
o The case study should focus on an operational issue that resulted in either
a success or a failure.
o Obtain approval for your chosen topic and presentation date by October
8, 2024.
2. Suggested Areas of Focus:
o Strategic Planning
o Supply Chain Management
o Inventory Management
o Production Planning and Control
o Quality Control and Assurance
o Lean Operations and Continuous Improvement
o Technology Implementation in Operations
o Risk Management in Operations
3. Project Contents: The report should include the following sections:
o 1. Introduction and Overview:
▪ Background of the company/industry.
▪ Mission and goals.
▪ Operational strategy and business strategy.
▪ Market volume, products, and competitive position.
o 2. Operational Management Challenges:
▪ Description of the operational challenge(s) faced.
▪ Detailed timeline and context of the issue.
▪ Root cause analysis using appropriate OM tools.
▪ Impacts of the issue on the organization (financial, reputational,
operational).
o 3. Operational Solutions and Implementation:
▪ Description of the operational strategies and solutions
implemented.
▪ Implementation timeline and process.
▪ Key Performance Indicators (KPIs) used to measure the success of
the solution.
▪ Outcomes and results of the implementation (e.g., cost savings,
efficiency gains).
o 4. Comparative Analysis:
▪ Comparison of the company’s approach to similar challenges faced
by competitors.
▪ Industry benchmarks and best practices.
o 5. Conclusion and Recommendations:
▪ Summary of findings.
▪ Recommendations for future improvements or sustainability.
o 6. Additional Discussions:
▪ Any other relevant discussions or observations related to the
operational management of the company.

Deliverables and Deadlines:


1. Topic Approval:
o Submit your selected case study topic and intended day of presentation
on the course discussion board by October 8, 2024.
2. Presentation:
o Group presentations will begin on November 5, 2024 (specific times will
be announced).
3. Final Report Submission:
o The final report is due on November 12, 2024

Evaluation Criteria:
The project will be evaluated based on the following criteria, with a total weight of 100%:

Weight
Criteria Description
(%)

Clear and comprehensive introduction of the


Introduction and
20% company, industry context, and objectives of the
Background
study.

Problem Identification and In-depth identification of operational issues and root


20%
Analysis causes with the use of appropriate OM tools.

Operational Solutions and Practical and well-justified solutions with clear


20%
Implementation implementation strategies and timelines.

Effective use of KPIs to measure performance, with


KPI Analysis and Results 15%
insightful analysis of results and impact.
Weight
Criteria Description
(%)

Comparative Analysis and Strong comparison with industry practices and


15%
Conclusion thoughtful recommendations for improvement.

Professional, clear, and well-organized presentation


Presentation Quality 10%
with visual aids.

Case Study Examples:


• Success Stories: Toyota’s Lean Manufacturing Implementation, Amazon’s
Fulfillment Center Optimization, Zara’s Agile Supply Chain Management.
• Failure Stories: Boeing 737 Max Production Issues, Samsung Galaxy Note 7
Recall, Nokia’s Operational Strategy Collapse.

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