PRINCIPLE OF BUSINESS

SCHOOOL BASED ASSESSMENT

Candidates' Name: Candidates' Number Teacher’s Name: Ms. Watson

Omarian Barrett 1001120083 Centre Number: 100112
Mia Tucker 1001123015 Territory: Jamaica
Andrea Beckford 1001120113 Year of Examination: 2025
Kahleem Rose 1001121152
Jaquan Thomas 1001121322
 TABLE OF CONTENTS

Topic…………………………………………………………………Page 1

Objectives……………………………………………………………Page 2

Background…………………………………………………….….....Page 3

Methodology……………………………….…………………….…...Page 4

Data Collection..................................................................................Page 5

Presentation and Analysis………....…………………………………Page 6-9

Conclusion……………………………………………………......Page 10

Recommendation…………………………………………………Page 11

Bibliography…………………………………………………….......Page 12

Appendix…………………….......…………………..…...........Page 13-15
AN INVESTIGATION
IN HOW THE
AUTOCRATIC
LEADERSHIP STYLE
AFFECTS STAFF
MORALE

1
 OBJECTIVES

1. To find out how the autocratic leadership style affects the staff morale in medium
sized businesses.

2. To identify the prevalence of autocratic leadership style in medium-sized

businesses in St. Mary.

3. To evaluate how autocratic leadership influences communication and

collaboration within teams in medium-sized businesses.

2
 BACKGROUND

Autocratic leadership style is often associated with negative performance, and a complex

leader – follower relationship. For example, The history of autocratic leadership can be traced

back to ancient civilizations, where rulers like Egyptian pharaohs, Roman emperors like

Julius Caesar, and monarchs in Mesopotamia, Persia, and China wielded absolute power,

making decisions without significant consultation, effectively demonstrating the autocratic

style; this pattern continued through various historical periods, with notable examples

including Louis XIV of France and more recent figures like Adolf Hitler and Joseph Stalin,

who used extreme forms of autocratic control in their respective regimes. The Autocratic

leadership style is important as students learn how it affects staff morale in the school

system ,with staff and teachers which in turn influences their learning environment, if staff

morale is too low meaning that staff and teachers are unsatisfied with their work it may in

turn affect the overall performance of students in institutions. This research is particularly

important for us as it provides useful insights on the effects of the Autocratic leadership style,

pertaining to staff morale it is important in workplaces such as Factories where strict rules are

given and are to be followed for worker's safety. This Autocratic Leadership style and its

impact on staff morale affects not only students but also society at a whole in general, at

times little to no input from workers is necessary for the overall efficiency for the conduct of

successful business operations meaning less talking more working.

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 METHODOLOGY
The research employed questionnaires and an interview as data collection instruments. A
questionnaire was chosen due to its efficiency in gathering a broad range of data within a
limited period asking an extent of 10 closed-ended survey questions by using a multiple-
choice format, making it suitable for the scope of this study. An interview was chosen due to
its flexibility and ability to adapt to the flow of conversations, we used a total of 5 open-
ended questions for the interview, this research was conducted on November 22nd, 2024, at
2DS PIZZA located in Triple Plaza, shop #5 Highgate P.O. St. Mary. The interview process
took 38 minutes while the questionnaire took a total of 10 minutes.

This study focuses on examining the impact of autocratic leadership styles on staff morale
within medium-sized businesses. Given the relevance of the topic, the questionnaire was
deemed an effective tool to reach a larger audience quickly. It included both open- and
closed-ended questions to facilitate the collection of clear and candid responses from
employees and managers of the businesses involved. The reason of why we choose 2DS
PIZZA for our SBA is because it was closet to us and it meet the standards that we needed to
do the investigation; it was our group member Kahleem Rose who selected the business.

Research was conducted with 2DS PIZZA’s business owners and managers to obtain detailed
information on how leadership styles may influence or inhibit creativity. This approach
allowed for a comprehensive understanding, supplementing the broader data gathered from
the questionnaire and the interview. The collected data will be presented through various
visual representations, including pie charts, bar graphs, etc. to allow for clear and effective
analysis. We encountered several limitations in the research such as: late responses from
personnel which impacted the quality of the research, location of the organization was
overcrowded with members of the public at the time we wanted to conduct research, group
members weren’t able to help effectively carry out the research due to no internet access and
no available device to use.

4
 DATA COLLECTION
QUESTIONNAIRE:

1. How effective do you think this type of leadership is in the workplace?

2. If you could choose another leadership style which one, would you choose?

3. How would you rate the communication in your place of work with your fellow co-workers?

4. How motivated are you for work?

5. How often do you feel heard by your employer?

6. Does the lack of your input in decision making affect your staff morals as an employee?

7. Are you involved in the decision-making processes at your workplace?

8. Do you feel that the autocratic leadership style is suitable for your work environment?

9. Would you prefer a different leadership style?

10. Do you feel that your opinions are not being taking inconsideration with the autocratic leadership style?

INTERVIEW:

Q1: How would you describe the leadership style of management in your business?

Q2: Do employees feel motivated under an autocratic leadership style? Why or why not?

Q3: How does strict decision-making affect teamwork and communication among employees at your business?

Q4: Have you noticed a lack of performance or job satisfaction because of using the autocratic leadership -

approach?

Q5: What strategies are used to keep employees engaged and motivated despite the autocratic leadership-style?

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 PRESENTATION AND ANALYSIS OF DATA

This topic has shown how the autocratic leadership style affects staff morals in a medium

sized business. As we all know the autocratic leadership style is a leadership style where a

leader exerts absolute control and unquestioning obedience from subordinates. While the

autocratic leadership style is not the most popular leadership style it is one of the most

effective, this is shown with the questionnaire and interview that was done, most of the

participants agreed that the autocratic leadership style was preferably for their work

environment while others were not sure or did not want this type of leadership style. If they

could choose another leadership style, they said it would be the democratic leadership style

which is understandable. Some of the problems they face with the autocratic leadership style

is because the lack of input sometimes which is said by some of the employees to be a

problem otherwise their fine with the leadership style.

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QUESTION #4
How motivated are you for work?

Figure 1

The above bar graph provides an illustration on Worker’s Motivation towards their work, 3

respondents chose the category “Not very engaged” whilst 1 respondent selected “Somewhat

motivated”, leaving the other two options at 0. The modal option for the respondents is the

option “Not very engaged.” Based on the graph most workers were not engaged for their

work this problem can be solved by implementing certain strategies such as regular

recognition and appreciation opportunities for growth, healthy work-life balance, and

engagement activities.

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QUESTION #6
Does the lack of your input in decision making affect your staff morals as an employee?

MAYBE 0

NOT REALLY
1

NO 0

YES 3

Figure 2

The above graph represents whether the lack of input in decision-making affects employee

morale. The responses were categorized into four options which is: “MAYBE”, “NOT

REALLY,” “YES” and “NO.” The collected data illustrated that no respondents selected

“NO” or “MAYBE” while one person chose “NOT REALLY,” and 3 workers indicated

“YES”, which means that they felt a lack of input in the decision-making process, as such

their staff morale was affected negatively. From an analysis the mean response value was 1,

showing that the average respondents leaned fairly towards agreement. The mode or

otherwise known as the most frequent occurring response, Additionally the ratio of “YES”

responses to the total responses was 3:4. This illustrates that most employees think their

morale is affected when they are put in the dark for the decision-making process.

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QUESTION #10
Do you feel that your opinions are not being taking in consideration with the autocratic
leadership style?

Figure 3

The above Bar Graph Shows opinions on whether inputs are considered in the autocratic

leadership style. The majority (3 respondents) said “Yes,” while 1 respondent said “Maybe,”

and none selected “No.” This graph shows that majority of the population consider their

opinions to be neglected by the autocratic leadership system. In consideration of a larger

populous 75% percent of the population would have a satisfactory with the current leadership

system while 25% percent would still waver between, it being appropriate and inappropriate.

None of the respondents had a certain respond that yes; the autocratic leadership system is

taking their opinion into consideration.

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 CONCLUSION

Based on our findings my team and I have learned a lot about the autocratic leadership style

and how it affects staff morals. This research has shown us that although the autocratic

leadership style has some short comings like how the boss is the only one that makes the

decisions in the business it also has its own advantages as in quick decisions making for

emergency. But this research has shown that although the boss makes all the decisions the

employees can still voice their opinions to the boss. And in my opinion the autocratic

leadership style is perfectly suit for the place that we had done our research since most of the

employees are not opposed to it.

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 RECOMMENDATION

Thorough research was conducted on various sources In how the autocratic leadership style

affects staff morale. To address the negative impact of autocratic leadership style on staff

morale at 2DS PIZZA we recommend: Fun events to build motivation of employees,

Feedback sessions to allow staff to participate and input their own ideas in decision- making.

Encouraging communication and addressing concerns for employees/staff, whilst

implementing recognition and awards to acknowledge staff's achievements and motivate

them to work. 2DS PIZZA’s Staff members should be provided with flexibility in their own

work allowing them to take ownership of their projects.

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 BIBLIOGRAPHY

~References~

Books: Chiang, J. (2020). Leadership Styles and Employee Morale. Leadership Press.

Dransfield, R., Butcher, S., Peters-Richardson, J., & Valentine, C. (n.d.). Principles of

business for CSEC: For the new syllabus. Oxford University Press.

Online Article: Goleman, D. (2000, March 3). Leadership that gets results. Harvard

Business Review. Retrieved from https://hbr.org

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 APPENDIX

PRINCIPLES OF BUSINESS SBA QUESTIONNAIRE

Please Answer the Questions to the Best Capabilities

Survey Questions and Responses

1.How effective do you think this type of leadership is in the workplace?

 Very effective: 2
 Somewhat effective: 2
 Not really effective: 0
 Not effective: 0

2. If you could choose another leadership style, which one would you choose?

 Democratic leadership style: 3

 Laissez-faire leadership style: 1
 Would not want to change: 1

3.How would you rate communication in your workplace?

 Open and transparent: 1

 Somewhat open: 3
 Not very open: 0
 Not at all open: 0

4.How motivated are you for work?

 Very motivated: 0
 Somewhat motivated: 1
 Not very engaged: 3
 Not at all engaged: 0

5.How often do you feel heard by your employer?

 Always: 1
 Sometimes: 3
 Rarely: 0

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6.Does the lack of input in decision-making affect your morale as an employee?

 Yes: 3
 No: 0
 Not really:1
 Maybe: 0

7.Are you involved in the decision-making process at your workplace?

 Yes: 1
 No: 2
 Some of the time: 2

8.Do you feel that the autocratic leadership style is suitable for your work environment?

 Yes: 2
 No: 1
 Maybe: 1

9.Would you prefer a different leadership style?

 Yes: 1
 No: 1
 Maybe: 2

10.Do you feel that your opinions are not being taken into consideration with the
autocratic leadership style?

 Yes: 3
 No: 0
 Maybe: 1

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 PRINCIPLES OF BUSINESS SBA INTERVIEW Q&A

Q1: How would you describe the leadership style of management in your business?

A: The management at this organization follows a centralized decision -making process where employees have

little to no input in decisions.

Q2: Do employees feel motivated under an autocratic leadership style? Why or why not?

A: No, employees lack motivation to do work due to their decisions not being taken into consideration, however

some employee thinks the clear structure and direct instructions of the autocratic leadership style fits their job at

2DS PIZZA.

Q3: How does strict decision-making affect teamwork and communication among employees at your business?

A: It affects my employees by making them typically follow instructions without much discussion. While this

does ensure tasks are carried out efficiently, it can reduce collaboration.

Q4: Have you noticed a lack of performance or job satisfaction because of using the autocratic leadership -

approach?

A: Yes, there are some moments where employee performance can suffer, especially when my employees feel that

their ideas and contributions are not valued.

Q5: What strategies are used to keep employees engaged and motivated despite the autocratic leadership-style?

A: Some strategies that I have used to keep my employees engaged and motivated is to offer performance-based
incentives and to also encourage employees to share their opinions during team meetings, even though decisions
are made by me.

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