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AIRBNB

The document is a conversation between a receptionist at the Sala Hotel and two customers making reservations. The first customer reserves a nonsmoking single room for one person from the 23rd to the 27th, while the second customer books a nonsmoking double room for two people from May 2nd to May 6th. Both customers provide their contact details and confirm their bookings, with the second customer using a credit card for confirmation.

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4 views3 pages

AIRBNB

The document is a conversation between a receptionist at the Sala Hotel and two customers making reservations. The first customer reserves a nonsmoking single room for one person from the 23rd to the 27th, while the second customer books a nonsmoking double room for two people from May 2nd to May 6th. Both customers provide their contact details and confirm their bookings, with the second customer using a credit card for confirmation.

Uploaded by

prjr9zjngw
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Good morning. I’m receptionist at the Sala Hotel. How can I help you?

Hi, I would like to make a reservation for one person for next week.

When would that be exactly you want to arrive and departure?

The 23 to the 27

Ok. What type of room do you need?

Single room.

Great! Would you prefer smoking or nonsmoking?

Nonsmoking.

How can we contact you?

My phone number here is 6693 743 879.

OK, I got it. And, I confirm that you arrive on Thursday 23 and departure Monday 27. The type of room is single room and
nonsmoking. Is that right?
Good morning. I’m receptionist at the Sala Hotel. How can I help you?

Hi, I would like to make a reservation for 2 PEOPLE for next week.

When would that be exactly you want to arrive and departure?

The may 2 to the may 6 FOR 4 NIGHTS

Ok. What type of room do you need?

double room FOR ME AND MY WIFE

Great! Would you prefer smoking or nonsmoking?

Non smoking.

How can we contact you?

My phone number here is 01303 8792 31.

OK, I got it. And, I confirm that you arrive on may 2 and departure May 6. The type of room is single room and nonsmoking. Is that
right?

Yes, that’s right.

One moment please, I’ll just check availability


- Yes, we can do that. So, I would like some your contact details. Can I have your name, please?

Yes. My name is GẺORGE BROWN

How would you like confirm your booking by mail, by fax or credit card?

Oh, I’d like to confirm by credit card

What type of credit card is it? Visa or Mastercard?

Visa. The number is 6381 8352 7497 6832.

And what is the name of the card holder?

MY NAME GEORGE BROWN

Could you tell me the expiry date?

The expiry date is August 7

That’s fine then. Your reservation number is 01234. You can use this if you modify or cancel your booking. We look forward to
seeing you on the 23th. Thank u for calling.

Thank you, goodbye.

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