LISTENING TEST MODULE 7

1. c; 2. c; 3. c, d, g; 4. a, d, f, h; 5. c; 6. a, d, f, g; 7. b; 8. b; 9. a, c; 10. a, c, f

Text:
Faith: I strongly feel that media and social networking sites such as Facebook and
Twitter have become a source of major distractions for teenagers. Young boys and girls
seem to have become addicted to these sites.
Katie: Yes, I agree with you. They are wasting their precious time on these sites. Youth
of today is only wasting time on chatting, messaging, uploading photographs and
modifying profiles.
Faith: Why is this problem so out of control, do you have any idea?
Katie: Yes, I do. Smartphones and 4G connections have made the situation worse.
Accessing such sites has become so easy that young boys and girls are using these sites
almost everywhere and almost all the time.
Faith: Quite true! Where will this lead us to? Are we heading towards only Facebook
and Twitter perfection? Where are the objectives of attaining the status of an
advanced society? There are so many challenges that we face. Challenges, such as
population, poverty, unemployment, corruption, pollution, mismanagement of our
natural resources. Isn’t it pathetic that our youth is losing these objectives and instead
wasting their time, money and energy on these social networking sites so recklessly?
Will Facebooking, Whatsapping or Twittering solve our problems?
Katie: I agree with you on this point. I have seen my friends being more worried about
connecting to their friends on Facebook than being concerned about their studies,
assignments and projects!
Faith: Another major disadvantage of the increasing use of such networking sites is
the spread of obscenity. This is having a very negative impact on the impressionable
minds of young children and leading them astray.
Katie: That’s really very alarming! What is the way out of this problem?
Faith: I strongly believe that the parents, teachers and the government must look into
the problems being caused by these networking sites and must formulate a strategy
either to curb or completely stop its fast-growing negative influence on the minds of
our youth.
Katie: I agree with you. Youth is the future of society. We cannot allow youth to waste
their precious time on the internet. Their time must be spent on studying, researching
and developing leadership or other life-skills. It is our moral duty as well as our
responsibility to lead youth on the right path.
Faith: I think we should make a club to make teenagers aware of the negative side of
the internet and other such sites. We will hold seminars and workshops and give
speeches to make it really interesting and effective. Our class-teacher will also help us.
Katie: That’s a great idea. Let’s get cracking then.
Source: in https://brainly.in/ (shortened and adapted)

LISTENING TEST MODULE 8

Text:

Mr Cohen: Why do you feel that working as a hotel receptionist is the career for you?
Ms Alison: I am one of those people who depend highly on my communication and
people skills. I like interacting with people from different walks of life and there is no
better place to meet them than at a hotel. Possessing good organizational skills and
the confidence to handle cheeky guests, I believe that this is the right career for me.

Mr Cohen: Speaking of adversities, tell us about a situation in which you came across a
particularly problematic guest. How did you handle it?
Ms Alison: A gentleman once insisted that he had a booking with us when I could not
find his reservation. He was adamant that the hotel had confirmed his booking. After
20 minutes of constantly arguing, he threatened me with a law suit. I remained calm
and after trying to determine why he was so adamant, I realised that he had actually
booked a room in Ramada which sounded like Granada (the hotel that I was working
for). I called Ramada to confirm his booking and he was quite apologetic after that.

Mr Cohen: What skill do you consider to be the most important while working as a
hotel receptionist?
Ms Alison: There are many very important skills such as communication and
interpersonal skills and reliability. However, above all, it is imperative to be polite and
customer-oriented.

Mr Cohen: This job is repetitive. How do you motivate yourself to work regularly?
Ms Alison: In fact, the job of a hotel receptionist is not repetitive at all! One meets so
many different people in a day and there are many challenges to look forward to. All
this is motivating in itself!
Source: in https://coverlettersandresume.com (shortened and adapted)

LISTENING TEST MODULE 9

Position: waitress; Name: Ashley; Surname: Spencer; Experience: Yes; Greatest

Text:
Kevin Carter: Good morning! I’m Kevin Carter. You are Ashley Spencer, aren’t you?
Ashley Spencer: Good morning. Yes, I am.
Kevin Carter: I’ll be interviewing you today. There are a couple of questions I want to
ask you. So, let’s have a seat and start. You applied for the waitress position, so what
experience do you have?
Ashley Spencer: I have experience working in restaurants. I worked busy shifts and I’m
used to serving large groups.
Kevin Carter: What is your greatest strength?
Ashley Spencer: I think my greatest strength would be my experience, I’ve worked as a
waitress for four years and I’m used to working independently and as part of a team,
and, therefore, I’m able to perform well under pressure. And, I’m also eager to learn.
Kevin Carter: What is your weakness?
Ashley Spencer: I’m always working on improving my communication skills.
Kevin Carter: What do you like least about being a waitress?
Ashley Spencer: I suppose my least favorite part of waitressing is when you get an
unhappy customer. It’s alright. I’m used to it and I know how to remain professional
throughout the situation.
Kevin Carter: What is your favorite part about being a waitress?
Ashley Spencer: Waitressing gives me the opportunity to serve different customers. I
enjoy the constant challenge. Every day is different. Every shift has a new surprise, and
I enjoy the challenge of handling them.
Kevin Carter: Where do you see yourself in five years’ time?
Ashley Spencer: I’d like to progress to a restaurant manager position.
Kevin Carter: What are your salary expectations?
Ashley Spencer: I’m looking for a starting salary somewhere between £25,000 and
£30,000 a year.
Kevin Carter: Do you have any questions?
Ashley Spencer: Which shift would I be having?
Kevin Carter: You would be having the night shifts.
Ashley Spencer: When can I expect to hear from you?
Kevin Carter: In two days. Have a nice day.
Ashley Spencer: Thank you. You too.