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Unit 26 _Principles of Operations Management Assignment Brief 1_2025_BangNguyen

The document outlines the assignment brief for Unit 26: Principles of Operations Management, requiring students to write a formal report on operations management within a large international coffee/restaurant chain. It specifies the structure of the report, including an introduction, analysis of operations management's role, the impact of digital technologies, and techniques for decision-making. The document also includes learning outcomes and assessment criteria for evaluating student performance.

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trangthuynguyen0610
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9 views

Unit 26 _Principles of Operations Management Assignment Brief 1_2025_BangNguyen

The document outlines the assignment brief for Unit 26: Principles of Operations Management, requiring students to write a formal report on operations management within a large international coffee/restaurant chain. It specifies the structure of the report, including an introduction, analysis of operations management's role, the impact of digital technologies, and techniques for decision-making. The document also includes learning outcomes and assessment criteria for evaluating student performance.

Uploaded by

trangthuynguyen0610
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Unit 26 Principles of Operations Management

Assignment Brief

Student Name/ID
Number

Unit Number and Title Unit 26: Principles of Operations Management

Academic Year 2025

Unit Tutor Bang Huu Nguyen


POM 1: Operations and Effectiveness of Operations
Assignment Title Management (1 of 2)

Issue Date

Submission Date

Submission Format

The submission is in the form of an original individual written report. This should be
written in a concise, formal business style using single spacing and font size 12. You
are required to make use of headings, paragraphs and subsections as appropriate and
all work must be supported with research and referenced using the Harvard referencing
system to avoid plagiarism. The recommended word limit is 2,500 to 3,000 words,
although you will not be penalised for exceeding the total word limit.

Unit Learning Outcomes


LO1 Analyse the effectiveness of operations management in contributing to
organisational objectives across a wide range of organisations and sectors
LO2 Apply a range of techniques and analysis frameworks used by operations managers
to support decision-making and address problems
Assignment activity and guidance

Scenario Organisation

You are a trainee assistant to the Operations Manager of a large international coffee/
restaurant chain group – (such as: Mc Donal, Website: https://www.mcdonalds.com,
Highland Coffee, Website:https://www.highlandscoffee.com.vn/, Starbucks, Website:
https://www.starbucks.com/, Coffee House, Website: https://thecoffeehouse.com/,
ect….)

And, have been asked to write a report to explain the principles of operations
management. The report will outline an overview of the organisation’s operations. You
are also required to explain how operations support the organisation’s long-term
strategies and the systems, processes and tools used to achieve strategic business
objectives.
The report must include the following:
1. Introduction to the organisation
2. An analysis of the role of operations management across a range of sectors,
the important and contribution of supply chains, and application operations
management and operational techniques.
3. Examine the use of digital technologies for operational performance, and
relationship between effective operations management and the achievement
of tactical and strategic business objectives.
4. What different techniques and analysis framework can be used to support
operations managers in decision-making to solve problems and achieve high
operational performance by giving evidence-based examples.

Recommended Resources

Please note that the resources listed are examples for you to use as a starting
point in your research – the list is not definitive.
Textbooks
COLE, G. A. and KELLY, P. (2020) Management Theory
and Practice. 8th Ed.Andover: Cengage.
JACOBS, F. R. and CHASE, R. B. (2017) Operations and Supply
Chain Management.14th Ed. McGraw-Hill Education.
REID, R. D. and SANDERS, N. R. (2019) Operations Management: An
Integrated Approach.
7th Ed. Hoboken NJ: Wiley.
SLACK, N. and BRANDON-JONES, A. (2019) Operations
Management. 9th Ed.Harlow: Pearson.

Websites

www.apics.org Association for Operations


Management(General reference)
www.cips.org Chartered Institute of
Procurement& Supply
(General reference)
www.ismworld.org
Institute for Supply
www.scdigest.com
ManagementSupply Chain
Digest
Resources/Education
(General reference)

Learning Outcomes and Assessment Criteria

Pass Merit Distinction


LO1 Analyse the effectiveness of operations
management in contributing to organisational objectives
across a wide range of organisations and sectors

P1 Analyse the role and M1 Critically analyse the D1 Justify the impact of effective
effectiveness of relationship between operations management and the
operations management effective operations use of operational techniques on
across a range of sectors management and the achieving objectives in complex
to meet different achievement of tactical and and dynamic trading
organisational objectives. strategic business environments, making valid
objectives. recommendations and solutions.
P2 Discuss the
contribution of effective
supply chains to the
organisation.

LO2 Apply a range of techniques and analysis


frameworks used by operations managers to support D2 Critically evaluate, giving
decision making and address problems evidence-based
recommendations, different
P3 Devise solutions to M2 Evaluate different techniques and frameworks
given operations techniques and analysis used by operations managers to
management problems frameworks used by solve complex problems and
using a range of operations managers to drive organisational
techniques and analysis solve problems and performance.
frameworks. achieve high operational
performance.
P4 Appraise the use of
digital technologies for
effective operational
performance.

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