2024 Certified RapidResponse Contributor – Study Guide

This study guide is designed to help you prepare for the Certified RapidResponse Contributor
certification exam. It is intended for those who have hands-on experience with RapidResponse, have
attended the necessary training and are proficient in their knowledge of the features and functionality
covered in the exam topics. It is not intended as a substitute for training and hands-on time.

This guide summarizes the key topics on the Certified RapidResponse Contributor certification exam
for you in an easy to use format. It contains the exam sections, objectives, and the percentage
breakdown. There are also practice questions, and a list of resources used to create the exam. All of this
should help you adequately prepare to pass.

We hope you find this guide useful in your journey towards this Kinaxis certification, and we welcome
your feedback. Please email us at [email protected].

Joe Cannata
Certification Director

© Copyright 2024 Kinaxis. All Rights Reserved.

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2024 Certified RapidResponse Contributor – Study Guide

TEST DEFINITION
The successful candidate must demonstrate knowledge of RapidResponse 2016.2 or later. They also must
have the skills to navigate in RapidResponse, select the appropriate resources with the correct
parameters to obtain the desired information, manage scenarios, edit data, and to collaborate with others
with minimal reference to technical documentation and some assistance from peers when working with
the product.

EXAM SECTIONS AND OBJECTIVES

1. Controlling What is Seen in RapidResponse
 Describe navigating in RapidResponse
 Describe ways to control data views in RapidResponse
 Identify ways to personalize RapidResponse
2. RapidResponse Data Operations
 Describe how to monitor and edit data
 Identify ad hoc methods for importing/exporting of data
3. RapidResponse Scenarios & Collaboration
 Describe the RapidResponse scenario lifecycle
 Identify ways to collaborate and communicate in RapidResponse
 Identify ways to manage scenario data
4. RapidResponse Resources
 Identify resource types and their uses
 Identify ways to customize resource views

SECTION WEIGHTS

Section Questions Percent

1 12 30%
2 11 28%
3 12 30%
4 5 12%

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2024 Certified RapidResponse Contributor – Study Guide

EXAM STUDY RESOURCES

A LIST OF THE RESOURCES USED TO CREATE THIS EXAM:
1. Course: Fundamentals - Java Client (Web Client training is optional for the exam)
2. Course: Introduction to RapidResponse Videos v2016.2
3. Manual: RapidResponse User Guide
Besides attending the training, we also recommend 3 months of hands-on experience with
RapidResponse in a user capacity.

EXAM DETAILS
 Duration: 75 minutes
 Number of questions: 40
 Passing score: 75%
 Manuals, courses and an instance of RapidResponse may be open and used while taking the exam
 The exam is based on the Java Client presently.

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2024 Certified RapidResponse Contributor – Study Guide

PRACTICE QUESTIONS
These questions represent a sampling of the types of questions you will see on the exam. They are in no
particular order and are not arranged by topic. They also will not predict exam success.

1) What is the maximum number of worksheet rows that can be copied to your clipboard at one time?

A) 50
B) 500
C) 1000
D) 4096

2) You printed a RapidResponse report, but it cannot be read because the text is too small.

What could you change in RapidResponse to make the text bigger the next time you print the worksheet?

A) On the File menu, click Print Setup, -> Page Tab, under Scaling, select Adjust to, and type a percentage
greater than 100.
B) Highlight a smaller selection and right-click Print.
C) Select all the data in the worksheet, then click the Edit Range button on the RapidResponse toolbar
and change the text size to Large.
D) Use the zoom feature at the bottom right corner of the worksheet.

3) You wish to reduce the data that is displayed in your worksheet to only those orders due within five
work days of today or earlier.

Which syntax do you enter into your worksheet search row?

A) <= today + 5
B) = today - 5
C) >= today + 5 workday
D) <= today + 5 workday

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2024 Certified RapidResponse Contributor – Study Guide

4)

You want to change data settings for a single widget in a Dashboard without affecting the other widgets.

What is the documented way to do this?

A) Hover over the widget to see which controls pertain to the widget and change them.
B) Maximize the desired widget to see/change its controls.
C) Hover over each control to see if it applies to the widget before changing it.
D) Click the Change Multiple Data Settings button.

5)

Referring to the graphic, which two columns may be edited? (Choose two.)

A) Number:Line
B) Priority
C) Type
D) Status

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2024 Certified RapidResponse Contributor – Study Guide

6) You want to import data into a workbook. You have a blank quantity field in your Excel data. The
worksheet only allows inserting new records.

What will be the result of the import?

A) The record with the blank quantity field will not be imported.
B) The record will be imported with the quantity field set to 0.
C) The entire set of import data will be rejected.
D) The record will be imported with the quantity set to Undefined.

7) Which report type supports both exporting formats and more than one worksheet?

A) Microsoft Excel Workbook (*.xlsx)

B) Adobe PDF file (*.pdf)
C) HTML document (*.html)
D) XML file (*.xml)

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2024 Certified RapidResponse Contributor – Study Guide

8)
You have managed parts AC002 and MB001 for some time and have them included in your private filter,
My Parts. Your manager asked you to add a new part, MB002, to that list.

Which graphic shows how you would add MB002 to your My Parts Filter?

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2024 Certified RapidResponse Contributor – Study Guide

9)

You want to copy the grey cells from Excel into a RapidResponse crosstab worksheet.

Referring to the graphic, what is the final result of the copy in RapidResponse?

A)

B)

C)

D)

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2024 Certified RapidResponse Contributor – Study Guide

PRACTICE QUESTIONS WITH ANSWERS EXPLAINED

Here are the same questions with the correct answers marked in red and underlined, and an explanation
as to why the answer is correct.

1) What is the maximum number of worksheet rows that can be copied to your clipboard at one time?

A) 50
B) 500
C) 1000
D) 4096

Explanation: This is an application design limitation. Since data is read from the server in blocks of about 500
records, copy to clipboard supports copying one block of data at a time.

2) You printed a RapidResponse report, but it cannot be read because the text is too small.

What could you change in RapidResponse to make the text bigger the next time you print the worksheet?

A) On the File menu, click Print Setup, -> Page Tab, under Scaling, select Adjust to, and type a percentage
greater than 100.
B) Highlight a smaller selection and right-click Print.
C) Select all the data in the worksheet, then click the Edit Range button on the RapidResponse toolbar
and change the text size to Large.
D) Use the zoom feature at the bottom right corner of the worksheet.

Explanation: By default, reports will be scaled to fit all columns on a single page. You can adjust the scaling via the
Page Setup, Scaling menu to increase the font size and span multiple pages. Zoom, or worksheet selection do not
affect the printed report setup and neither does edit range.

3) You wish to reduce the data that is displayed in your worksheet to only those orders due within five
work days of today or earlier.

Which syntax do you enter into your worksheet search row?

A) <= today + 5
B) = today - 5
C) >= today + 5 workday
D) <= today + 5 workday

Explanation: You can use the date constant of today and date arithmetic to add 5 workday calendar units to
today’s date to accomplish this. This is an advanced search expression. You cannot construct such expression
using the search wizard dialog. Expression A uses the everyday calendar instead of the workday calendar. B will
yield no results.

© Copyright 2024 Kinaxis. All Rights Reserved.

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2024 Certified RapidResponse Contributor – Study Guide

4)

You want to change data settings for a single widget in a Dashboard without affecting the other widgets.

What is the documented way to do this?

A) Hover over the widget to see which controls pertain to the widget and change them.
B) Maximize the desired widget to see/change its controls.
C) Hover over each control to see if it applies to the widget before changing it.
D) Click the Change Multiple Data Settings button.

Explanation: In Dashboards, multiple widgets usually share control values. The only way to change setting for an
individual widget is to maximize the widget and then change its display settings. Changing settings without
focusing on a single widget will usually affect settings for other widgets in the dashboard.

© Copyright 2024 Kinaxis. All Rights Reserved.

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2024 Certified RapidResponse Contributor – Study Guide

5)

Referring to the graphic, which two columns may be edited? (Choose two.)

A) Number:Line
B) Priority
C) Type
D) Status

Explanation: The pencil icon indicates which columns are editable: in this case Priority and Status.

6) You want to import data into a workbook. You have a blank quantity field in your Excel data. The
worksheet only allows inserting new records.

What will be the result of the import?

A) The record with the blank quantity field will not be imported.
B) The record will be imported with the quantity field set to 0.
C) The entire set of import data will be rejected.
D) The record will be imported with the quantity set to Undefined.

Explanation: During import, blank is interpreted as a default value for the data type: undefined for Date, zero for
numeric unless a default value was configured in the worksheet for import operation.

© Copyright 2024 Kinaxis. All Rights Reserved.

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2024 Certified RapidResponse Contributor – Study Guide

7) Which report type supports both exporting formats and more than one worksheet?

A) Microsoft Excel Workbook (*.xlsx)

B) Adobe PDF file (*.pdf)
C) HTML document (*.html)
D) XML file (*.xml).

Explanation: Only Excel export format supports multiple worksheets in addition to formatting. PDF and HTML
support formatting but not multiple worksheets.

8) You have managed parts AC002 and MB001 for some time and have them included in your private
filter, My Parts. Your manager asked you to add a new part, MB002, to that list.

Which graphic shows how you would add MB002 to your My Parts Filter?

Explanation: Your task is to select a single part, MB002 and append to the existing filter. Choosing Replace would
discard any items already in the filter.

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2024 Certified RapidResponse Contributor – Study Guide

9)

You want to copy the grey cells from Excel into a RapidResponse crosstab worksheet.

Referring to the graphic, what is the final result of the copy in RapidResponse?
A)

B)

C)

D)

Explanation: RapidResponse only supports contiguous selections, so the entire copy range will be pasted since
this is the only clipboard format that is recognized.

© Copyright 2024 Kinaxis. All Rights Reserved.

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2024 Certified RapidResponse Contributor – Study Guide

NON-DISCLOSURE AGREEMENT
BEFORE TAKING THE EXAM, YOU MUST AGREE TO THE CONDITIONS SET FORTH
IN THIS AGREEMENT.
IMPORTANT: PLEASE READ THE FOLLOWING KINAXIS NON-DISCLOSURE CONFIDENTIALITY
AGREEMENT CAREFULLY BEFORE TAKING THIS EXAM.

The following Non-Disclosure Confidentiality Agreement (the “Agreement”) sets forth the terms and
conditions of your use of “<exam name>” Materials as defined below. The “<exam name>" will hereto be
referred to throughout this agreement as “Exam”.
The Disclosure to you of this Exam and any questions, answers, worksheets, computations, drawings,
diagrams, or any communications, including verbal communication by any party, regarding or related to
the Exam and such Exam Materials and any derivatives thereof is subject to the Terms and Conditions of
this Agreement.
You understand, acknowledge and agree:
That the questions and answers of the Exam are the exclusive and confidential property of Kinaxis and
are protected by Kinaxis intellectual property rights;
That you may not disclose the Exam questions or answers or discuss any of the content of the Exam
Materials with any person;
Not to copy or attempt to make copies (written, photocopied, or otherwise) of any Exam Material,
including, without limitation, any Exam questions or answers;
Not to sell, license, distribute, or give away the Exam Materials, questions, or answers;
You have not purchased, solicited or used unauthorized (non-Kinaxis sanctioned) Exam Materials,
questions, or answers in preparation for this exam;
That your obligations under this Agreement shall continue in effect after the Exam and, if applicable, after
termination of your credential, regardless of the reason or reasons for terminations, and whether such
termination is voluntary or involuntary.
Kinaxis reserves the right to take all appropriate actions to remedy or prevent disclosure or misuse,
including, without limitation, obtaining an immediate injunction. Kinaxis reserves the right to validate all
results, by statistical analyses and other methods to monitor for evidence of exam fraud and take any
appropriate actions as needed. If such analysis reveals evidence of exam fraud, Kinaxis reserves the right
to investigate further and to take appropriate action such as (but not limited to) revoking the credential.
Kinaxis also reserves the right to use any technologies and methods for verifying the identity of
candidates. Such technology may include, without limitation, personally identifiable information,
challenge questions, identification numbers, photographic information, and other measures to protect
against fraud and abuse.
Neither this Agreement nor any right granted hereunder shall be assignable or otherwise transferable by
you.

By clicking on the "A" button (“YES, I AGREE”) on a Pearson VUE exam, or proceeding with a Kryterion
exam, you are consenting to be bound by the terms and conditions of this agreement and state that you
have read this agreement carefully and you understand and accept the obligations which it imposes
without reservation. You further state that no promises or representations have been made to induce
agreement and that you accept this agreement voluntarily and freely.

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