Business

Intermediate Student's Book

John Hughes & Jon Naunton
 H? F I

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i
Working life
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Learnmg objectives m this
• Talking about your work
and responsibilities
• Introducing yourself and
Working with words l Describing work
others
• Expressing interest in l Ed Lu is an astronaut who spent six months on the International Space Station.
conversations Read what he says about working there. List the positive and negative points of
• Using the present simple his Job.
and frequency adverbs to
talk about your Job and
routine activities A Job among the stars
Case study
• Speed networking

Starting point Working on the ISS (International

1 Which things in this Space Station) is every astronaut's
list are the most / least dream. Life on board may sound
important for you in a Job? glamorous to some people, but
• money conditions can be uncomfortable and
• Job satisfaction and we have a demanding schedule - we
Professional development work ten-hour days and have one
and a half days off - although when
• free time
you live in your office, it's hard to
• recognition separate on-duty and off-duty.
• Job security Our tasks are quite varied - we
• career opportunities do a ränge of different scientiflc
and opportunities for experiments - but we also have
promotion to perform routine maintenance
• variety and regulär safety checks, like
• training cleaning the air filter and inspecting
our emergency equipment. We
2 When you were a child, exercise twice a day - if you don't,
what Job did you dream your muscles just disappear in the
about doing? Why? weightless conditions.
Life is never dull, but you can feel
lonely up here, away from friends
and family. The work can also be
stressful, so in my free time I relax
by writing and answering emails. I
also love taking photos of the views
from up here. It's fun to watch stars
äs they rise through the atmosphere.
2 01,02 > When Ingrid was a child she wanted to become a doctor. Mansour's
ambition was to be a pilot. Listen and find out
1 what they do now
2 what they like / dislike about their work.

l
3 How near are they to their childhood dreams?
ZJ
4 Work with a partner. Match the words from the list to defmitions 1-11. (Q
fun varied challenging routine depressing stressful
glamorous worthwhile rewarding dull demanding
1 a good thing to do:
2 boring:
3 needing all our effort and attention:
4 difficult in a satisfying way:
5 lively and enjoyable:
6 looks attractive from the outside:
7 predictable, the same every day:
8 makes us feel unhappy:
9 different, not always the same:
10 makes us feel worried oranxious:
11 makes us feel good:

y^ For more exercises, go to Practice file l on page 102.

5 Work with a partner. Describe these Jobs using words from 4.

Example: Being a teacher is quite a challenging Job because you have to teach large groups
ofpeople who have different abilities. It's also very rewarding.

6 Work with a partner or in small groups. Describe your own Job using words from 4.

(ZJ » Interactive Workbook » Glossary

 iiinication skills
Socializing l Introductions and saying what you do

1 An NGO is a non-governmental organization. Amnesty International and the

Fairtrade Foundation are two well-known NGOs. Can you think of any others?
2 03 > The Culham Health Trust is an NGO based in New York. It has invited its
key personnel, Sponsors, and fundraisers to its headquarters to mark its 20th
anniversary. Listen to these two conversations. Which is more formal? How
do you know?
3 03 > Listen again and write notes in this table.

Job and responsibilities

Luc Akele

Jo Johansson

Walter Mayer

4 Put phrases a-h below into categories 1-3. Then decide which are more formal
and which are less formal.
1 Introducing yourself:
2 Introducing someone eise:
3 Responding to an introduction:
a I want you to meet...
b Thisis ...
c I'm delighted to meet you.
d I'm very pleased to meet you too.
e I don't think we've met. I'm ...
f Nice to meet you.
g I would / I'd like to introduce you to ...
h My name's ...
5 04> Listen and complete these sentences.
Tip l actually 1 Well, I__ . fund applications.
Ilse actually io mean in fact, not 2 Well, I'm. our sub-Saharan Africa operations.
at the moment, or right now. It's a 3 I . projects and make sure that the money is well spent.
polite way to correct or contradict
4 I'm their medical donations Programme.
someone.
A Which pari of the States are 5 I . all the inter-governmental work.
you from? 6 It _ a lot of negotiation.
B Actually, l'm from Ontar/o, in
Canada. For more exercises, go to Practice file l on page 102.
6 Work with a partner. Choose a Job from A, but don't teil your partner which one. Key expressions
Describe the job's responsibilities using words from B and phrases from 5. Your
partner must guess the Job. Introducing yourself
Example: A Thisperson deals with customers and is responsible for responding to complaints. Helle, /Hi. l'm ...
B Is he /she an after-sales assistant? Hello. / Hi. My name's ...
l don't think we've met. l'm ...

El budget Introducing other people

marketing director personnel This is ...
sales rep l want you to meet...
customers paperwork l'd like to introduce you to ...
administrator Exchanging greetings
targets
website travel Nice to meet you.
designer finance Controller l'm very pleased to meet you.
product development projects
l'm delighted to meet you.
human resources
Saying what you do
manager training
lab technician
after-sales Publicity
recruitment
l deai with ...
l handle ...
l oversee ...
l
team assistant complaints
l'm in Charge of (+ noun / -ing)...
leader money machinery l'm responsible for (+ noun / -ing) CQ
My Job involves (+ noun / -ing)...
S?
@ » Interactive Workbook
7 Work in groups of three. Each person chooses a Job from 6.
» Phrasebank
1 Student A, introduce yourself to Student B, and then introduce Student C to Student B.
Find out about each other's Jobs and responsibilities.
2 Change roles and use your own Jobs and responsibilities. Work together and find out
äs much äs you can about each other.

» Interactive Workbook » Email

Practically speaking l How to express interest

1 Which of these phrases is not a direct response to something someone has
just said?
1 Really?
2 A recruitment consultant?
3 That sounds ...
4 So tellme, ...
5 Oh right.
2 Complete this conversation with phrases from l above.
A l'm a recruitment consultant.
B 1
A Yes. I oversee recruitment for ten of our key accounts.
B 2 really demanding.
A It can be at times.; what exactly does your Job involve?
B Well, l'm responsible for the department's spending. Tip I right and really
A 4_ Do you enjoy your Job? In the DK, rea/lyand right can mean
B I love it. It's great to be in a such a position of responsibility. the same thing. They can both show
that you are interested in what
I think l'd find it stressful.
someone is saying.
3 05 > Listen and compare your answers from 2 above. A l do a tot of work in China.
B Right. / Really?
4 Work with a partner. Teil each other some information about your Job. Respond In the US, right confirms that what
with phrases from 2 and try to continue the conversation. someone has said is correct.
Example: A I work twelve hours a day. A So, you work twelve hours a day?
B Twelve hours a day? What do you do? B Right - four days a week.
 Language at work l Present simple review l Frequency adverbs
1 Read this conversation. Why are the verbs in bold in the present simple?
Hitoshi Dr Mayer, this is Veronique Denvir. She works for Medicine on the Move. It's
a small medical NGO.
Dr Mayer Pleased to meet you, Ms Denvir. So, which cotmtries does your
organization deal with? Do you work in Nigeria?
Veronique No, we mainly focus on Angola. We regularly visit villages and set up
temporary clinics.
Dr Mayer And who funds your projects?
Veronique Mostly the general public, but we also get some government grants.
Dr Mayer Oh, that's interesting. Can I ask who your medical supplier is?
2 Which of the questions a-d below from l
1 can only be answered yes or nol
2 require Information in the answer?
3 is / are indirect?
4 doesn't / don't use an auxiliary verb? . . Why is this?
a So, which countries does your organization deal with?
b Do you work in Nigeria?
c And who funds your projects?
d Can I ask who your medical supplier is?

J^ For more Information and exercises, go to Practice file l on page 103.

3 Work with a partner. Ask and answer questions about your Jobs. Think about the
hours you work, the distance from home, your tasks / responsibilities, and your
colleagues / partners.
4 Now work with a different partner. Ask your new partner questions about his / her
first partner. Start each question with Do you know ...?
Example: Do you know where Johann works?
5 Frequency adverbs say how often we do something. Complete this scale with
frequency adverbs from the list.
ncvcr usually rarely sometimes often always occasionally
0% • , , , , , • ,00%

never l 2 3 4 5 alwavs

y) For more Information and exercises, go to Practice file l on page 103.

6 Match adverbs from 5 to the phrases in italics in 1-5.

1 I work late once in a while, if I have a lot of work to flnish.
2 My colleagues seem to be stressed all the time.
3 Ihardly everuse the phone - I prefer to use email.
4 From time to time I go on a trip abroad if my boss can't go.
5 We don't often meet socially - maybe two or three times a year.
Work with a partner. Ask and answer questions about how often you do these
things. Try to keep the conversation going äs long äs possible.
• travel for work • work at the weekend • have meetings with your boss
• eat lunch at your desk • deal with clients • socialize with your colleagues
Example: A How often do you travel for work?
B Once in a while. Everyfew months, I guess.

@ » Interactive Workbook » Exercises and Tests

10
Speed networking The Expert View
Networking is important not
Background only for generating business. In
today's more complex and inter-
related organizations, networking
Need more good contacts? is also an essential management
skill. Personal relationships are a
Contact25 thinks it has the answer source of information and power
- the better the quality of your
Networking is increasingly important for 5 minutes. You have: network, the more 'social capital'
individuals and companies who want to • 2 minutes to talk about your Company / you have. Contacts outside your
succeed in the world of international business. organization
organization and industry give
Contact25 organizes business-to-business • 2 minutes to talk about your partner's
you an external perspective
speed networking events. At these events, Company / organization
participants have a series of mini-meetings • 30 seconds to score your partner, and note that enables Innovation. A wide
with new contacts. The idea is that within a few down future action ränge of relationships inside your
minutes of talking to someone, they will know • 30 seconds to move on to the next meeting. organization provides you with
whether it is possible to do business with them. Speed networking is proving to be a good opportunities to build support
This makes it a very efficient form of business solution for many businesses who simply want and develop your ideas.
networking - by meeting lots of people, you to get results. Contact25 estimates that each
have more Chance of meeting ideal contacts for attendee creates €5,000 worth of new business
your business. per event. So it seems that speed networking is
How does it work? Each meeting lasts simple, effective, and generates results.

Discussion
1 Why is networking important?
2 What are the advantages and disadvantages of speed networking?
3 Contact25 is thinking of going international. How could they make
international speed networking possible?

Task
You are going to participate in a speed networking event. Be yourself or
choose a profile from File 01 on page 135. Make a note of your name, what
you do, the name of your Company / organization, what it does, and your
personal and Professional reasons for attending the event.
Work in small groups. Follow the rules of speed networking. Try to make äs many
useful contacts äs possible and make a good impression on the people you meet.

l For each meeting

• introduce yourself, say what you do, and who you represent
• explain what the Company / organization you represent does
and why you are at this event
• listen to your partner do the same äs above and take notes
• give your partner a score from l to 3 based on the following
three Statements
'I would never want to work with this person.' = l point
'I might want to work with them but I need to find out more
about them.' = 2 points
Tm definitely interested in working with this person and will
follow this up immediately.' = 3 points
• note what you are going to do next with your contact.
Teil the group who your most useful contact was, and what
follow-up action you will take.

Case stud