Installation and Setup Guide

EMC Data Domain DD990 with DD Extended Retention

Installation and Setup Steps

The steps for a complete installation and configuration are:
1.
1 Install hardware 4.
4 Configure the system for data access
2.
2 Define the Data Domain system information for your site 5.
5 Configure optional software
3.
3 Perform initial system configuration 6.
6 Perform optional additional system configuration

Install
1 Hardware
1. Unpack the Data Domain system. A system consists of an EMC 6. Enable data transfer connectivity. Repeat for each connection.
Data Domain DD990 controller with DD Extended Retention software 4 Ethernet connection: If using 1 Gb copper Ethernet, attach a Cat 5e
and up to 1680 TB of raw storage in optional expansion shelves. or Cat 6 copper Ethernet cable to an RJ45 Ethernet network port (start
4 Open the “Open Me First” box, then open the remaining boxes for the with eth0a and go up) on the controller, and attach the other end to
controller and expansion shelves. an Ethernet switch or to an Ethernet port on your server. If using
4 Remove the accessories and rack mount kits for all system components. 1 Gb fiber Ethernet, use multimode fiber cables with LC connectors. If
2. Install the appropriate rack mounting hardware for the using 10 Gb copper Ethernet with an SFP+ connector, use a qualified
controller and expansion shelves into one or more 19-inch, four-post SFP+ copper cable. If using 10 Gb fiber Ethernet, use MMF-850nm
racks. Ensure that the rack is securely anchored to prevent tipping. cables with LC duplex connectors. See Figure 1.
Load the rack or cabinet beginning at the bottom to prevent the rack 7. Provide redundant power to the system.
from becoming top-heavy. Be sure to plan appropriate vertical space to 4 Controller power: Connect power cables to the four receptacles.
accommodate the 4U controller and 3U for each expansion shelf. Ensure that each pair of power supplies is connected to a different
4 See the instructions included with the controller and shelf rails. power source.
3. Install the controller and expansion shelves in the rack. 4 Expansion shelf power: Connect power cables to both receptacles
4 Remove the controller and expansion shelves from the shipping boxes. and attach the power cable retention clips. Each shelf power cable
4 Install each component horizontally on the corresponding rails and should connect to a different power source. See Figure 3.
slide into the rack in the order described in the ES30 Expansion Shelf 8. Turn the system on. Power on any expansion shelves before the
Hardware Guide. Be sure one person is at each side of each compo- controller.
nent for proper and safe installation. 4 ES30 power: The ES30 powers on when plugged in. Wait approxi-
4 Secure the components in the rack; see respective hardware manual. mately 3 minutes after all expansion shelves are turned on.
4. Connect expansion shelves to the controller. Connect the 4 Controller power: Push the power button. See Figure 2.
controller’s SAS ports to the expansion shelves based on the cabling 4 Attach the bezels.
diagrams for expansion shelf connectivity. See Figure 4. Use the Cable
9. Collect the information needed for installation. Record the
Management Bar and Velcro strips to support and organize all cables.
information in Section 2 of this document.
5. Connect an administrative console. Attach a serial console to the
controller’s serial port; or use KVM connections to connect monitor (VGA
port), keyboard and mouse. See Figure 1.

Safety
All plug-in modules and blank plates are part of the 4 Permanently unplug the unit if you think it is 4 Load the rack beginning at the bottom to
fire enclosure and must be removed only when a damaged in any way and before moving it. If prevent the rack from becoming top-heavy.
replacement can be added immediately. The system the unit is powered by multiple sources, discon- 4 Do not extend components on slide rails until
must not be run without all parts in place. nect all supplied power for complete isolation. you have loaded at least three or more similarly
4 A controller or a shelf must be operated only 4 The power connections must always be weighted items in the rack, or unless the rack
from a power supply input voltage range of disconnected prior to removal or replacement is bolted to the floor or overhead structure to
100–240 VAC, 50–60 Hz. of a power supply module from any of the prevent tipping.
4 Each component is intended to operate with all components in the system.
Caution: If the system is used in a manner not
working power supplies installed. 4 A faulty power supply module must be replaced specified by the manufacturer, the protection provided
4 Provide a suitable power source with electrical within 24 hours. by the equipment may be impaired.
overload protection. 4 Do not lift system components by yourself. A Caution: The RJ45 sockets on the motherboard/PCI
4 A safe electrical earth connection must be pro- controller weighs up to 110 lbs (50.0 kg) and an cards are for Ethernet connection only and must not be
vided to the power cord. Check the grounding expansion shelf weighs up to 78 lbs (35.5 kg). connected to a telecommunications network.
of the power sources before applying power. 4 Do not lift an expansion shelf by the handles on
4 The plug on each power supply cord is used any modules. The handles are not designed to ESD Precautions
as the main disconnect device. Ensure that the support the weight of the populated shelf. Data Domain recommends that you fit and check a
socket outlets are located near the equipment 4 To comply with applicable safety, emission, suitable antistatic wrist or ankle strap and observe
and are easily accessible. and thermal requirements, covers must not all conventional ESD precautions when handling
be removed and all bays must be fitted with plug-in modules and components.
plug-in modules.
EMC Data Domain DD990 with DD Extended Retention
Figure 1: rear panel and Input/output Connectivity
Slot 11 Slot 10 Slot 9 Slot 8 Slot 7 Slot 6 Slot 5 Slot 4 Slot 3 Slot 2 Slot 1
PCI (x8) PCI (x8) PCI (x8) PCI (x4) PCI (x4) PCI (x16) PCI (x8) PCI (x8) PCI (x4) PCI (x4) PCI (x4)
NIC or VTL NIC or VTL SAS SAS NVRAM NIC or VTL SAS SAS NVRAM NIC (1G only) SAS (internal only)

NOTE: For SAS PCI cards, port “a” is on the bottom.

For other optional PCI cards, port “a” is on the top.

Figure 2: Front panel and disk locations

Blue circles illustrate the locations of the hot-swap disks.

Hot-swappable disks 
Physical location: 1 2 3 4

Logical numbering: 1.1 1.2 1.3 1.4

System Fault LED

Display Meaning
2 1.2
Steady Green Normal operation
3 1.3
Blinking Green Startup
1 1.1 4 1.4
Steady Amber Critical fault. Shut down system for service.
Blinking Amber Non-fatal fault. Investigate; service the system.

Front Operator Panel Buttons

Push Button Definition
Power Press to start boot (if system is not running). Never shut down the system by pressing
the power button. The button glows steady green in the normal operating state.
Enclosure ID Press the ID switch to light the blue ID LEDs on the front and back panels.

Data Domain Expansion Shelves

Figure 3: ES30 Expansion Shelf
Expansion shelf disk-drive numbering and components:
Connecting Multiple Expansion Shelves
Expansion Shelf Cabling Cabling Instructions
The system supports any combination of 15 and 30 TB ES30 shelves up to
String HBA port Shelf port Length
a maximum of 56 shelves or 1680 TB of raw storage. Multiple expansion
1 9A B controller HOST  port of shelf V1.1 2M
shelves are connected together and to the controller with qualified SAS
cables. Save extra SAS cables for future shelf expansion. 1 5B A controller HOST  port of the highest number shelf in V1 2M/3M
2 8B B controller HOST  port of shelf V2.1 2M
ES30 Expansion Shelves 2 5A A controller HOST  port of the highest number shelf in V2 2M/5M
4 Use a SAS cable with mini-SAS connectors for any ES30 SAS connection. 3 9B B controller HOST  port of shelf V3.1 2M
These are keyed and marked. For the Host HBA, use the  end. 3 4A 2M/5M
A controller HOST  port of the highest number shelf in V3
4 Cables should be dressed to the side of the rack and supported with 4 5D B controller HOST  port of shelf V4.1 3M
velcro straps to allow for easy removal of a controller or power supply.
4 9C A controller HOST  port of the highest number shelf in V4 3M/5M
4 In the DD990 the strings are not contiguous. The order of shelf addition 5 5C 3M
B controller HOST  port of shelf V5.1
is designed for easy expansion from a standard DD990 system and to
5 8C A controller HOST  port of the highest number shelf in V5 3M/5M
(nearly) fill a rack before adding the next rack. The gaps in the racks are
6 9D B controller HOST  port of shelf V6.1 3M
positioned to create a standard expansion rack that is just re-cabled based
on its rack number position. 6 4D A controller HOST  port of the highest number shelf in V6 3M/5M
7 8A B controller HOST  port of shelf V7.1 2M
Hot Addition of Expansion Shelves 7 4B A controller HOST  port of the highest number shelf in V7 5M
Add shelves following the instructions in the Install Hardware section. The
8 4C B controller HOST  port of shelf V8.1 5M
ES30 uses the markings  to indicate a HOST port and  to indicate an
8 8D A controller HOST  port of the highest number shelf in V8 5M
EXP’N port. Cabling between adjacent shelves in a string is done with the 1M
SAS cables that are delivered with the shelves. Cable from the B Controller The fourth rack first adds the seven 7 shelves of string V7 and then shelves 5-7
EXPANSION  port of lower shelf to the B controller HOST  port of the next of strings V3 and V2, in order. The fifth rack only has the 7 shelves of string V8.
higher shelf in the string. Then cable from the A Controller HOST  port of
lower shelf to the A controller EXPANSION  port of the next higher shelf.
Power-Up and Final Configuration
When adding shelves to an existing string, move the cable from the B 4 Power on the expansion shelf or shelves using the instructions in the
controller HOST  port to the new shelf. Then add the shelf-to-shelf 1M Install Hardware section.
cables. 5M cables are used to provide the maximum flexibility. Loop any 4 Use the storage add enclosure when ready to put the enclosure
excess and use the Velcro straps to attach to a convenient place in the rack. into use and expand the capacity of the system. The enclosure-id is
The first 24 shelves that are added are the first 4 shelves in strings V1-V6.
always 2 for the first added shelf, and 3 for the second. The Data Domain
The third rack adds shelves 5 to 7 of strings V1, V4, V6, and V5, in that order
controller always has the enclosure-id of 1 (one).
(V1.5, V1.6, V1.7, V4.5, V4.6, and so on). Instead of using 1M cables for
storage add tier active|archive enclosure
the shelf-to-shelf connections between shelves 4 and 5 of these strings, 5M
cables are necessary. enclosure-id

Figure 4: Recommended ES30 Cabling Diagram (matches factory configuration)

NOTE: This guide describes the installation

of new systems comprised of all-ES30
shelf models. Configurations including a
mix of ES20 and ES30 shelves are subject
to additional configuration constraints.
The instructions for mixing ES30 and ES20
shelves are in the ES30 Hardware Guide.

NOTE: In Figure 4 the

shelves are labeled
VN.M. VN refers to string
“N” and the “M” is the
number of the shelf in
the string. For example,
V3.2 refers to the second
shelf in the third string.
The cabling and racking
are designed so that
shelves are added from
the bottom up in a rack.

EMC DATA DOMAIN DD990 WITH DD EXTENDED RETENTION INSTALLATION AND SETUP GUIDE | SIDE 1
 2 Define the Data Domain System Information for Your Site
System Setup Worksheet
An installation requires information unique to your site. Before starting the 7. Host name from which to administer the system:
installation, provide values for the system information listed below.
1. A fully qualified host name for the system: 8. Administrator’s email address (or admin group alias):

2. The DNS domain name:

9. (Optional) Description of the system’s physical location:
3. Use Table 1 (below) to enter Ethernet connectivity information.

4. A default gateway IP address (if no DHCP): 10. Mail server (SMTP) host name:

5. DNS server IP addresses (if no DHCP) (fill in below):

11. Time zone name (default is US/Pacific):
Primary Secondary Tertiary

12. System Controller ID from the License Code document provided in

the accessory kit. Use this ID to obtain the unique WWPN for this
6. Select the CIFS authentication method:
controller using the WWPN tool at
Workgroup ❑ Active Directory ❑ https://my.datadomain.com/us/en/wwpn.jsp

Workgroup name: Realm name:

Backup user Domain admin
name: name: 13. Record the serial number (SN) found on the back of the chassis.

Password: Password:

Table 1:
Ethernet Connectivity eth0a eth0b eth4a eth4b eth4c eth4d eth5a eth5b eth5c eth5d
Enable ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑
Use DHCP* ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑ ❑
IP address (if no DHCP)

Netmask (if no DHCP)

* DHCP is not recommended for production systems

3 Perform Initial System Configuration

NOTE: Refer to the NVRAM Battery Charging Instructions for information on battery Using the CLI Configuration UTILITY
charge time at initial system installation. The list entries in the utility can be comma-separated, space-separated,
Log into the system with the user name of sysadmin. The password is the or both.
system’s serial number. At the first login, the CLI configuration utility starts. 4 At each prompt, enter a value, OR
4 You will be prompted to enter the Name, and Domain Name of the system 4 Enter a question mark (?) for more details, OR
4 You will next be prompted to configure the initial IP port. You can choose 4 Press Enter to accept the value displayed in braces.
DHCP or enter a static IP address and Net Mask. Follow the configuration utility instructions for entering appropriate values.
4 You will then be asked to either exit the configuration utility and continue At the end of each configuration section, you can choose to: Save, Cancel, or
configuring the system using the Graphical User Interface, or to continue Retry (restart the input entry as the beginning of the current section).
using the CLI configuration utility
Both the CLI configuration utility and GUI configuration wizard contain six
sections: Licenses, Network, File System, System, CIFS, and NFS. The GUI also
includes a section to configure VTL.
 Configure
4 the System for Data Access
The Data Domain system provides multiple protocols for data access: NFS,CIFS, CIFS
VTL, and DD Boost. You need to configure one or more protocols for data The CIFS configuration section in the configuration utility sets up the CIFS
access, depending on your environment. You also need to configure the clients clients to allow access to /backup on the Data Domain system. You also
for accessing the Data Domain system with the protocol of your choice. need to set up the CIFS clients to allow access to /backup on the Data
Domain system. For additional configuration information, see the specific
NFS Data Domain Integration Documentation at
The NFS configuration section in the configuration utility sets up the NFS https://my.datadomain.com/US/en/integration.jsp.
clients to allow access to /backup on the Data Domain system. You also need
to set up the NFS clients to allow access to /backup on the Data Domain DD BOOST for OpenStorage (optional license required)
system. This can be done using the following steps: For setting up the Data Domain DD Boost feature, see the Data Domain Boost
4 Create a mount point (directory) such as /dd/rstr01/backup and for OpenStorage Administration Guide available at
create an administrative mount point such as /dd/rstr01/ddvar. https://my.datadomain.com/US/en/platform.jsp.
4 NFS mount the directories on the new mount points. For example:
mount -F nfs -o hard,intr,vers=3,proto=tcp rstr01:/ Application Integration
backup /dd/rstr01/backup For information about how to integrate the Data Domain system with backup
mount -F nfs -o hard,intr,vers=3,proto=tcp rstr01:/ software, see the documentation for the applicable application at the Data
ddvar /dd/rstr01/ddvar Domain Integration Documentation section on the Data Domain Support web
site https://my.datadomain.com/US/en/integration.jsp.
4 Add the following lines to the file /etc/vfstab (the file name may be
different depending on your UNIX-based system). The lines mount the
directories at every reboot. For example:
system:/backup - /dd/rstr01/backup nfs - yes
hard,intr,vers=3,proto=tcp
system:/ddvar - /dd/rstr01/ddvar nfs - yes
hard,intr,vers=3,proto=tcp
4 To cause backup software to abort when the system is not mounted,
create a backup directory within the mounted file system, such as
/dd/rstr01/backup/disk1.
4 For more configuration information, see the specific Data Domain Integration
Documentation at https://my.datadomain.com/US/en/integration.jsp.

Configure
5 Optional Software
If you purchased optional software for the Data Domain system such as configuring the optional software can be found in the DD OS Administration
Replicator or Retention Lock, the licenses are enabled on your Data Domain Guide. Access the latest documents at
system prior to shipment. You need to configure them for use. Details on https://my.datadomain.com/US/en/platform.jsp.

6 Perform Optional Additional System Configuration

Additional System Configuration Add remote hosts to use FTP or TELNET:
Any system command that accepts a list, such as a list of IP addresses, accepts # adminaccess add {ftp|telnet}
entries separated by either commas or spaces. See the DD OS Commmand fqdn-host-list
Reference Guide for command details.
Add a user:
Give access to additional backup servers: # user add name [role {admin|user}]
# nfs add /backup {*|client-list}
[options] Change a user’s password:
# user change password username
Add users to the email list that reports system problems:
# alerts notify-list add group-name Enable remote management:
Refer to the Administration Guide for details
Add users to the system report email list:
# autosupport add {alert-summary|asup-detailed}
emails email-list
To Shut Down the System
Important: Never shut down the system by pressing the power button.
Instead, use:
Enable FTP or TELNET:
# adminaccess enable {ftp|telnet} # system poweroff

Troubleshooting Tips
For troubleshooting information see the Data Domain Support web site https://my.datadomain.com.
Where to Go for More Information
For information about Go to https://my.datadomain.com/US/en/documentation.jsp for
How to configure the system Initial Configuration Guide
New features, enhancements, known issues, and late-breaking news Release Notes for your software release
How to manage the Data Domain operating system DD OS Administration Guide for your software release
How to install and use the DD Boost software and plug-in DD Boost for OpenStorage Administration Guide for your platform
How to replace Data Domain hardware components Part Installation Guides
How to use third-party applications Integration Documentation and Compatibility Matrices
How to configure mixed ES20 and ES30 systems ES30 Hardware Guide

Specifications
System Heat Output Power (VA) Weight Rack Mounted Dimensions
Model Watts BTU/hr 100-120 / 200-240 V~ lb / kg WxDxH in (cm)
DD990 with DD Extended Retention SW 1400 6924 1400 110 / 50.0 16.7 (42.4) 27.7 (70.4) 6.8 (17.4)
ES30 235 800 280 68 / 30.8 19 (48.3) 14 (35.5) 5.25 (13.3)

Operating Temperature 50° to 95° F (10° to 35° C), derate 1.1° C per 1000 feet, above 7500 feet up to 10,000 feet
Operating Humidity 20% to 80%, non-condensing
Non-operating Temperature -40° to +149° F (-40° to +65° C)
Operating Acoustic Noise DD990: Sound power, LWAd: 7.52 bels. Sound pressure, LpAm: 56.4 dB. (Declared noise emission per ISO 9296.)
Expansion Shelves: Sound power, LWAd: 6.5 bels, Sound pressure, LpAm: 48.5 dB. (Declared noise emission per ISO 9296.)

Site Requirements
Requirement Description and Specification

Vertical Space in Standard DD990 with DD Extended Retention Software: 4U. Expansion Shelf: 3U.
19”, Four Post Rack Do not use a two-post rack. See the included slide rail and installation documentation instructions for installing in a rack.

Air Conditioning Use air conditioning that can cope with the maximum BTU/hr thermal rating.

Temperature Controls Use adequate temperature control with a gradient (change) not to exceed 30° C in an hour.

Ventilation and Airflow In a closed or multi-unit rack, ensure that the unit has adequate airflow through the front bezel and back panel and that the
ambient air temperature requirements are met. Ensure that the front bezel and back panel clearances are met. Ensure that
cables at rear of unit do not obstruct exhaust airflow. If installing in a closed cabinet, ensure that the front and rear doors
have at least 65% open area to ensure adequate airflow for cooling.

Front Bezel Clearance 1.56 inches (4.0 cm) of unobstructed clearance.

Back Panel Clearance 5 inches (12.7 cm) of unobstructed clearance.

Power / Grounding Each AC power outlet contains an earth ground conductor (safety ground). A safe electrical earth connection must be
provided to each power cord. Voltage: 100-120 V~ or 200-240 V~. Frequency: 50 to 60 Hz.

Contact Information
technical contacts corporate contacts
To resolve issues with Data Domain products, contact your contracted support 2421 Mission College Blvd.
provider or visit us online at https://my.datadomain.com. Santa Clara, CA 95054
866.WE.DDUPE (866.933.3873) or 408.980.4800
[email protected]

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