RECRUITMENT OF JUNIOR ASSOCIATES (CUSTOMER SUPPORT & SALES)
CALL LETTER FOR ONLINE MAIN EXAMINATION
Registration No.: 2441117327
Candidate’s Name: VIRENDRA SINGH
Exam Date: 10/04/25 Thursday
PLEASE AFFIX YOUR RECENT
PASSPORT SIZE COLOUR
Reporting Time: 12:30 PM PHOTOGRAPH (Same as
uploaded the Online Application
Roll No./ User ID: 2801006106 form) & SIGN ACROSS (Please
keep 8 copies of the same for
Password: 73772079 future use)
Exam Venue Address:
ION DIGITAL ZONE IDZ GREEN
PARK FIT CAMPUS GREEN PARK
MAWANA ROAD MEERUT UTTAR
PRADESH 250001
Photograph affixed should match the uploaded photograph (As printed). In
case of discrepancy, the uploaded photo only will be considered for
(Venue Code) 12294 identification purpose
Madam / Sir,
With reference to your application for the above post and based on your performance in Online Preliminary Examination held during February/ March 2025,
we are pleased to inform that you have been shortlisted for Online Main Examination. Please appear for the examination at your own expense on the date,
time and venue mentioned above, subject to the terms and conditions given below.
1. Please bring this call letter for Online Main Examination with your photograph affixed thereon, a photocopy of photo identity proof (currently valid)
stapled with it and same photo ID in original. Call letter for Online Preliminary Examination and copy of photo identity proof, which was
authenticated/stamped by exam officials at the time of Online Preliminary Examination, is also to be brought. - THIS IS ESSENTIAL.
2. Currently valid photo identity proof may be PAN Card/Passport/Permanent Driving Licence/Voter's Card with photograph/Bank Passbook with
photograph/Photo Identity proof issued by a Gazetted Officer or a People's Representative on official letterhead/ Valid recent Identity Card issued by a
recognised College or University/Aadhaar/E-aadhaar Card with a photograph/Employee ID in original.
3. Please Note - Ration Card and Learner's Driving License will NOT be accepted as valid ID proof.
4. You must report at the examination venue 15 minutes before the reporting time.
5. Late comers will not be allowed to take the test. Candidate will not be permitted to leave the examination hall till the time for the test is over and/or
permission to leave the hall is given by the test administrator.
6. Your photograph affixed on the call letter should match the one uploaded in the online application form, failing which you will not be allowed to appear
for the examination.
7. Registration at the exam venue will be done through photo capture and IRIS scan (Biometric Thumb Impression for VI candidates). Photo captured will
be matched with the photo uploaded by you in the application (As printed in the call letter). You must NOT change your appearance from the photo
uploaded by you.
8. Your signature should tally with the signature uploaded. In case of discrepancy, you will not be allowed to appear for the examination. Signature in
CAPITAL LETTERS will not be accepted.
Handwriting Sample (to be copied from screen as instructed)
I have brought and attached my _______________________ ID with number _________________________________
(Aadhaar/ PAN/ DL etc.)
Yours faithfully,
Left Thumb Impression (in the presence of the Candidate's Signature (To be signed in the Invigilator's Signature (Candidate's signature
invigilator at the time of examination)(You presence of the invigilator at the time of and left thumb impression obtained in my
must bring your own ink stamp pad for this examination) presence and photograph verified by me) AGM (Admin)
purpose)
The examination will be conducted online. You must enter your User ID and Password, which are printed on this call letter, to enter the online exam site. Your name
and other details will appear on the screen after login. Please verify and ensure correctness of these details. Disclosure of User ID & Password to 3rd party shall be at
the risk & responsibility of the candidate. Please read the instructions given in the next page and also the information handout (acquaint yourself booklet) available in
our website https://www.sbi.co.in/careers or https://bank.sbi/careers carefully.
Please print and read the attached instructions (two page) from the next page carefully.
INSTRUCTIONS
1. Your admission to the examination is strictly provisional. The mere fact that the call letter has been issued to you does not imply that your candidature has been
accepted by the Bank or that the entries made by you in your online application for examination have been accepted by the Bank as true and correct. You may
please note that the Bank will take up the verification of eligibility conditions i.e. age, educational qualifications, experience and status (i.e. Scheduled
Castes/Scheduled Tribes/Other Backward Class/ Economically Weaker Section/ Physically Challenged/ Ex-servicemen etc.) with reference to original documents
during document verification at later stages of candidates who are qualified in the examination on the basis of the marks obtained by them. You may, therefore,
please note that if at any stage, it is found that you do not satisfy the eligibility criteria as given in the Bank’s advertisement, or the information furnished by you in
the application is incorrect, your candidature is liable to be cancelled forthwith, with such further action as the Bank would like to take.
2. There will be negative marks for wrong answers in the objective tests. 1/4th of mark assigned for question will be deducted for each wrong answer. If a question
is left blank, i.e. no answer is given by the candidate, there will be no negative marks for that question.
3. You must bring this call letter for Main Examination along with photocopy of (currently valid) photo identity proof (such as PAN Card/Passport/Permanent Driving
License/Voter's Card with photograph/Bank passbook with photograph/Photo Identity proof issued by a Gazetted Officer or People's Representative on official
letterhead /Identity Card issued by a recognised College/University/Aadhaar Card/E-Aadhaar card with a photograph/Employee ID) (Original photo identity proof is
also to be brought). Besides, Call letter for Online Preliminary Examination and copy of photo identity proof, which was authenticated/stamped by exam officials
at the time of Online Preliminary Examination, is also to be brought. Please note that your name as appearing on the call letter (provided by you during the
process of registration) should exactly match the name as appearing on the photo identity proof. If there is any mismatch between the name indicated in the Call
Letter and Photo Identity Proof you will not be allowed to appear for the exam. In case of candidates who have changed their name will be allowed only if they
produce original Gazette notification/their original marriage certificate/affidavit in original.
4. The call letters of both Preliminary and Main examination along with the photocopy of photo identity proof duly stapled together should be submitted at the end
of the exam. Do not forget to write your Registration No. and Roll No. on the photo copy of Photo Identity proof. Candidates should put their Left Thumb
Impression clearly and sign in the respective space provided on the call-letter of online Main examination in the presence of the invigilator. Signature in
CAPITAL LETTERS will not be accepted.
5. Candidates should follow the reporting time printed on the call letter. Late comers will not be allowed to take the test. Candidates will not be permitted to leave
the examination hall till the time for the test is over and the test administrator has given permission to leave. The test will begin after completion of the
formalities like checking of attendance, obtaining signature on the call letter and photo capture etc. The Bank will not be responsible for any delay or disruption
in transport.
6. Candidate Roll Number and Lab Number will be displayed outside the exam venue. Candidates must carefully note their lab number.
7. You should also bring stationery such as ball point pen with you to the examination hall.
8. You will have to affix your signature and left thumb impression in the space provided in the call letter, in the presence of the Invigilator.
9. Photograph and IRIS will be captured at the examination venue. The photo captured will be matched with the photo uploaded by the candidate in the application.
You must NOT change your appearance from the photo uploaded by you.
Decision of the IRIS data verification authority with regard to its status (matched or mismatched) shall be final and binding upon the candidates. Refusal to
participate in the process of IRIS scanning / verification on any occasion may lead to cancellation of candidature. With regards to the same, please note the
following:
(a) 'LEFT EYE (IRIS)' will be captured for all the candidates.
(b) Candidates should remove Contact Lenses and Spectacles while capturing IRIS. Candidates are advised to avoid wearing contact lenses and prefer
spectacles.
(Any failure to observe these points will result in non-admittance for the examination)
10. For VI candidates, Biometric capture of right thumb impression will be done. If fingers are coated (stamped ink/mehndi/coloured…etc.), ensure to thoroughly
wash them so that coating is completely removed before the examination day. (Any failure to observe these points will result in non-admittance for the
examination). Decision of the Biometric verification authority with regard to its status (matched or mismatched) shall be final and binding upon the candidates.
11. Following items are not allowed inside the examination centre:-
Any stationary item like textual material (printed or written), bits of papers, Geometry/Pencil Box, Plastic Pouch, Calculator, Scale, Writing Pad, Pen Drives, Log
Table, Electronic Pen/Scanner, any communication device like Mobile Phone, Bluetooth, Earphones, Microphone, Pager, Smart watch, Health Band etc. Other items
like Goggles, Handbags, Hair-pin, Hair-band, Belt, Cap, any watch/Wrist Watch, Camera, any metallic item, any eatable item opened or packed, water bottle (only
transparent water bottle is allowed), Any other item which could be used for unfair means for hiding communication devices like mobile phone, camera, blue tooth
devices etc.
You are advised to avoid wearing ornaments like Ring, Earrings, Nose-pin, Chain/Necklace, Pendants, Badge, brooch etc.
12. The candidates are advised to follow the following dress code:
light clothes which cannot be used for hiding any instruments or communication devices.
Clothes should not have big buttons or any badge, brooches etc. which could be used to hide the communication device, bluetooth, camera, etc.
slippers, sandals and not shoes.
However, candidates coming in customary/ religious dresses should report at the centre at least 20 minute prior to reporting time for proper checking.
13. Please note that if you adopt any unfair means or malpractice or commit any misconduct while appearing for the examination, your candidature is liable to be
summarily cancelled; moreover, you may be liable to penal action. The Bank would be analyzing the responses of a candidate with other appeared candidates to
detect patterns of similarity. On the basis of such an analysis, if it is found that the responses have been shared and scores obtained are not genuine/valid, the
Bank reserves the right to cancel his/her candidature.
14.
If you are found resorting to any unfair means including giving/receiving help to / from any candidate during the test you will be disqualified. (You should be
vigilant to ensure that no other candidate is able to copy from your answers).
15. You should strictly comply with the directions given to you by the test administrator/invigilator. If any candidate is found disregarding these directions, he/she will
be liable to be debarred from the test.
16. Anyone found to be disclosing, publishing, reproducing, transmitting, storing or facilitating transmission and storage of test contents in any form or any
information therein in whole or part thereof or by any means verbal or written, electronic or mechanical or taking away the papers supplied in the examination hall
or found to be in unauthorized possession of test content is likely to be prosecuted.
17. An Acquaint Yourself booklet giving information about the type of test you will be taking is available on the Bank's website. Please download the booklet and
study it carefully.
18. Candidates who are eligible for and want to use services of scribe are required to submit a Declaration Form, (Scribe Declaration Form) along with the Call
letters. Guidelines and Scribe Declaration Form can be downloaded from Bank's website.
19. For candidates availing scribe in accordance with OM - F. No. 29-6/2019-DD-III dated 10.08.2022, shall be allowed scribe facility subject to production of a
certificate at the time of online examination to the effect that person concerned has limitation to write and that scribe is essential to write examination on his/her
behalf from competent medical authority of a Government healthcare institution as per Appendix I and Appendix II of the said guidelines. Such candidates shall
not be allowed to appear for the examination without the specified medical certificate as per Appendix I of the said guidelines. The qualification of the scribe
should be one step below the qualification of the candidate taking the examination and the candidate appearing for the exam should submit details of the scribe
as per Proforma Appendix-II of the said O.M.
20. During the exam, at any stage, if it is found that scribe is independently answering/ solving the questions himself/ herself, the exam session for such candidates
will be terminated, and candidate's candidature will be cancelled. The candidature of such candidates using the services of a scribe will also be cancelled if it is
reported/ detected after the examination by the test administrator personnel that the scribe independently answered the questions.
21. Please note that a candidate is allowed to appear only once for the examination. Multiple appearances will result in cancellation of candidature. In case more
than one call letter has been generated, you are advised to appear for only against the last successful registration on the date and at the time mentioned on the
respective call letter. All other call letters are to be surrendered.
22. Rough sheet(s) kept at each candidate desk will be used by candidate. You have to write your Roll Number, Registration Number, Name and date of examination
on each of the rough sheet used by you.
23. Candidate must submit the following documents before leaving Lab/Venue:
- Call letters (Preliminary and Mains Examination)
- Photocopy of photo ID proof
- Rough Sheets
- Scribe Declaration (if applicable)
24. The candidates will be permitted to move out in an orderly manner one candidate at a time. Please wait for instructions from invigilator and do not get up from
your seat until advised.
25. Any canvassing for selection including change of date, time and venue shall be considered as disqualification.
26. Candidates are advised to take note of “The Public Examinations (Prevention of Unfair Means) Act, 2024”.
WISH YOU GOOD LUCK!
STATE BANK OF INDIA
RECRUITMENT OF JUNIOR ASSOCIATES (CUSTOMER SUPPORT & SALES) IN
STATE BANK OF INDIA
GUIDELINES REGARDING PERSONS WITH DISABILITIES
USING THE SERVICES OF A SCRIBE
The facility of Scribe / Reader would be allowed to candidates who are eligible to use the services of
scribe and opted for the same in their online application form. The facility of scribe is meant for only
those candidates with disabilities who have physical limitation to write including that of speed. In all
such cases where a scribe is used, the following rules will apply:
1. The scribe will be allowed to be used as per the guidelines issued vide Office Memorandum
F. No. 16-110/2003-DD.III dated February 26, 2013, of Government of India, Ministry of
Social Justice and Empowerment, Department of Disability Affairs, New Delhi and
clarification issued by Government of India, Ministry of Finance, Department of Financial
Services vide letter F. No. 3/2/2013-Welfare dated 26.04.2013and F. No. 29-6/2019-DD-III
dated 10.08.2022.
2. A person who wants to avail benefit of reservation under section 34 of “The Right of
Persons with Disabilities Act 2016” Persons with Benchmark Disability (PwBD) /Persons
with specified disabilities covered under the definition of section 2(s) of RPwD Act, 2016
but not covered under the definition of Section 2(r) of the said act, will have to submit a
latest disability certificate issued by a Competent Authority as per Government of India
guidelines. Such certificate will be subject to verification/ re-verification as may be decided
by the competent authority.
3. The candidate will have to arrange his/ her own scribe at his/ her own cost.
4. The scribe may be from any academic stream.
5. Both, the candidate as well as the scribe will have to give a suitable undertaking, in the
prescribed format with passport size photograph of the scribe, conforming that the scribe
fulfils all the stipulated eligibility criteria for a scribe as mentioned above. Further, in case
it later transpires that the candidate/scribe did not fulfill any of the laid down eligibility
criteria or has suppressed any material facts, the candidature of the applicant will stand
cancelled, irrespective of the result of the test/ examination.
6. Those candidates who are eligible to use scribe shall be eligible for compensatory time of
20 minutes or otherwise advised for every hour of the examination, if they have opted for
the same in their online application form.
7. The scribe arranged by the candidate should not be a candidate himself/herself for the SBI-
Junior Associates (Customer Support & Sales) recruitment vide advt. no.-CRPD/CR/2024-
25/24. If violation is detected at any stage of the process, candidature of both, the candidate
and the scribe will be cancelled for SBI- Rect. of Junior Associates (Customer Support &
Sales).
8. Only candidates registered for compensatory time (at the time of online application) will be
allowed such concessions since compensatory time given to candidates shall be system
based, it shall not be possible for the test conducting agency to allow such time if he/ she is
not registered for the same. Candidates not registered for compensatory time shall not be
allowed such concessions.
9. For candidates availing scribe in accordance with OM - F. No. 29-6/2019-DD-III dated
10.08.2022, shall be allowed scribe facility subject to production of a certificate at the time
of online examination to the effect that person concerned has limitation to write and that
scribe is essential to write examination on his/her behalf from competent medical authority
of a Government healthcare institution as per proforma at Appendix I & Appendix II. The
qualification of the scribe should be one step below the qualification of the candidate
taking the examination.
10.
During the exam, at any stage, if it is found that scribe is independently answering/
solving the questions himself/ herself, the exam session will be terminated, and
candidate's candidature will be cancelled. The candidature of such candidates using
the services of a scribe will also be cancelled if it is reported/ detected after the
examination by the test administrator personnel that the scribe independently
answered the questions.
Please fill up the DECLARATION and Submit at the end of Exam
DECLARATION
We, the undersigned, Shri/Smt/Kum. ________________________ eligible candidate for the examination for
recruitment of Junior Associates (Customer Support & Sales) in State Bank of India to be held on
__.__._____ and Shri/Smt/Kum ________________________ eligible writer (scribe) for the eligible candidate,
do hereby declare that: -
1. (i) The scribe is identified by the candidate at own cost and as per own choice.
(ii) The candidate is Visually Handicapped or Orthopedically Handicapped candidate who has
physical limitation to write including that of speed and he/she needs a writer (scribe) as
permissible under the Government of India rules governing the recruitment of Persons with
Disability.
2. Visually Handicapped or Orthopedically Handicapped candidates who have physical limitation to
write including that of speed shall be allowed compensatory time of 20 minutes per hour of the
examination
3. In view of the importance of the time element, the examination being of a competitive nature, the
candidate undertakes to fully satisfy the Medical Officer of the Bank that there was necessity for
use of a scribe as he/she has physical limitation to write including that of speed by the disabilities
mentioned in Paragraph 1, clause (ii) above.
4. The candidate has ensured that the scribe is not a candidate for this recruitment process (SBI- Rect.
of Junior Associates (Customer Support & Sales) - vide advt. no. CRPD/CR/2024-25/24).
5. The scribe has ensured that he/she has not appeared/ is not appearing as a candidate in this
recruitment process (SBI- Junior Associates (Customer Support & Sales) – vide advt. no.
CRPD/CR/2024-25/24).
6. We understand that at any stage, if it is found that scribe is independently answering the questions,
the exam session will be terminated, and candidature will be cancelled. The candidature also be
cancelled if it is reported after the examination by the test administrator personnel that the scribe
independently answered the questions.
7. We hereby declare that all the above statements made by us are true and correct to the best of our
knowledge and belief. We also understand that in case it is detected at any stage of recruitment
that we do not fulfill the eligibility norms and/or that the information furnished by us is
incorrect/false or that we have suppressed any material fact(s), the candidature of the applicant
will stand cancelled, irrespective of the result of the written test(s). If any of these shortcomings
is/are detected even after the candidate's appointment, his/her services are liable to be terminated.
In such circumstances, both signatories will be liable to criminal prosecution.
the candidate, certify that I am eligible to use the services of a scribe
as per the Govt. Guidelines for Recruitment of Persons with
Benchmark Disability.
the candidate for this recruitment certify that I have ensured that the
above scribe has not appeared/ is not appearing for this recruitment
Process (SBI- Junior Associates (Customer Support & Sales) - vide
advt. no. CRPD/CR/2024-25/24).
(Scribe) certify that I am not a candidate for this Process.
I will not solve/answer the questions on behalf of the candidate, nor prompt him/her the answer, except submitting the option as selected by the
candidate. (SBI- Junior Associates (Customer Support & Sales) - CRPD/CR/2024-25/24).
_____________________ _________________
Signature of Candidate Signature of Scribe
Given under are Candidate & Scribe details: -
Details of the candidate:
Roll No.: Name: Signature:
Scribe Details:
Mobile No.: Gender : M F Transgender
Date of Birth (dd/mm/yyyy):
Name:
Email_Id :
Photo of Scribe
Father's Name:
Address 1
Address 2
City:
State:
Pincode:
Highest Educational Qualification:
Scribe’s ID Type : (Tick appropriate box)
Aadhar Card Driving License PAN Card Passport Voter ID
Card
Other ID (Specify) ______________________________________________
(Enter number of the selected ID below and attach the copy )
ID No.
I have gone through the relevant clause in the Advertisement regarding PwBD/Specified Disability and
Scribe candidates. I declare and undertake that I would not answer/solve questions in the examination on
behalf of the candidate, nor prompt him/her the answer, except submitting the answer as selected by the
candidate. I understand that the candidate is liable to be debarred from the examination or future exams
if it is found that I have answered the questions on my own. I am also liable to face legal actions if I
indulge in malpractices as a Scribe along with the candidate.
Left Thumb Impression
of the Scribe Signature of the Scribe:
_________________________ _____________________
(Signature of the candidate) (Signature of Invigilator)
