COMPETENCY BASED LEARNING

MATERIAL
BASIC COMPETENCY

Sector : Electronics

Qualification Title : Electrical Installation & Maintenance NC II

Unit of Competency : PRACTICE CAREER PROFESSIONALISM

Module Title : PRACTICING CAREER PROFESSIONALISM

ST. ISIDORE DE LABRADOR TECHNICAL SCHOOL, INC.

Purok 4, Brgy. Pabanog, Paranas, Samar
Contact No: 09383951571
Email Address: [email protected]

HOW TO USE THIS COMPETENCY BASED LEARNING

MATERIALS
 Welcome to the Module “Practice Career Professionalism”. This
module contains training materials and activities for you to complete.
The unit of competency “Practicing Career Professionalism contains
knowledge, skills and attitudes required for the ORGANIC AGRICULTURE
PRODUCTION NC II course.
You are required to go through a series of learning activities
in order to complete each of the learning outcomes of the module. In
each learning outcome there are Information Sheets, Task/Job Sheets,
Operation Sheets, and Activity Sheets. Follow these activities on your
own and answer the Self-Check at the end of each learning activity.
If you have questions, don’t hesitate to ask your facilitator for
assistance.

Recognition of Prior Learning (RPL)

You may already have some of the knowledge and skills covered in
this module because you have:
 been working for some time
 Already have completed training in this area.

If you can demonstrate to your teacher that you are competent in a

particular skill or skills, talk to him/her about having them formally
recognized so you don’t have to do the same training again. If you
have a qualification or Certificate of Competency from previous trainings
show it to your teacher. If the skills you acquired are still current and
relevant to this module, they may become part of the evidence you can
present for RPL. If you are not sure about the currency of your skills,
discuss it with your teacher.

After completing this module ask your teacher to assess your

competency. Result of your assessment will be recorded in your
competency profile. All the learning activities are designed for you to
complete at your own pace.

Inside this module you will find the activities for you to complete
followed by relevant information sheets for each learning outcome. Each
learning outcome may have more than one learning activity.
 ORGANIC AGRICULTURE PRODUCTION NC II

List of Competencies

BASIC COMPETENCIES

No Unit of Competency Module Title Code

.
Participate in workplace Participating in workplace
1 500311105
communication communication
Work in a team Working in a team
2 500311106
environment environment
Practice career Practicing career
3 500311107
professionalism professionalism
Practice occupational Practicing occupational
4
health and safety health and safety procedure 500311108
procedures
 MODULE CONTENT
UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM

MODULE TITLE : PRACTICING CAREER PROFESSIONALISM

MODULE DESCRIPTOR :
This module covers the knowledge, skills and attitudes in
promoting career growth and advancement, specifically to integrate
personal objectives with organizational goals set and meet work
priorities and maintain professional growth and development.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees must be able

to:

LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities
LO3. Maintain professional growth and development
LO1. INTEGRATE PERSONAL OBJECTIVES WITH
ORGANIZATIONAL GOALS
ASSESSMENT CRITERIA:

 Personal growth and work plans towards improving the

qualifications set for professionalism are evident.
 Intra and interpersonal relationship in the course of managing
oneself based on performance evaluation is maintained.
 Commitment to the organization and its goal is demonstrated
in the performance of duties.
 Practice of appropriate personal hygiene is observed.
 Job targets within key result areas are attained.

CONTENTS:

 Personal development-social aspects: intra and interpersonal

development
 Organizational goals
 Personal hygiene and practices
 Code of ethics

CONDITIONS:

The students/ trainees must be provided with the following:

 Workplace
 Code of ethics
 Organizational goals
 Hand out and Personal development-social aspects
 CD’s, VHS tapes, transparencies

METHODOLOGIES:

 Interactive -lecture
 Simulation
 Demonstration
 Self-paced instruction

ASSESSMENT METHODS:

 Role play
 Interview
 Written examination
 Learning Experiences

Learning Outcome 1. INTEGRATE PERSONAL OBJECTIVES

WITH ORGANIZATIONAL GOALS

Learning Activities Special Instructions

1. Read Information Sheet 1.3-1 If you have some problems

on Standard Operating relating to the subject matter do
Procedure not hesitate to approach you
Trainer.

2. Answer Self Check 1.2-2 Try to answer the Self-check

without looking the Answer Key.

3. Compare Answer Key 1.2-2 Double check the answer in case

you forgot to answer correctly
using Self-check.
 Information Sheet No. 1.1
Standard Operating Procedures

Objectives: To be able to perform Standard Operating Procedures

What is a Standard Operating Procedure (SOP)?

An SOP is a procedure specific to your operation that describes the

activities necessary to complete tasks in accordance with industry
regulations, provincial laws or even just your own standards for running
your business. Any document that is a “how to” falls into the category of
procedures. In a manufacturing environment, the most obvious example
of an SOP is the step by step production line procedures used to make
products as well train staff.

An SOP, in fact, defines expected practices in all businesses where quality

standards exist. SOPs play an important role in your small business. SOPs
are policies, procedures and standards you need in the operations,
marketing and administration disciplines within your business to ensure
success. These can create:

 Efficiencies, and therefore profitability

 Consistency and reliability in production and service
 Fewer errors in all areas
 A way to resolve conflicts between partners
 A healthy and safe environment
 Protection of employers in areas of potential liability and personnel
matters
 A roadmap for how to resolve issues – and the removal of emotion
from troubleshooting – allowing needed focus on solving the
problem
 A first line of defense in any inspection, whether it be by a
regulatory body, a partner or potential partner, a client, or a firm
conducting due diligence for a possible purchase
 Value added to your business should you ever wish to sell it

Finance and Administration

 Accounts receivable – billing and collections process
 Accounts payable process – maximizing cash flow while meeting all
payment deadlines

Marketing, Sales and Customer Service

 Approval of external communications: press releases, social media,
advert, etc.
 Preparation of sales quotes
 Service delivery process, including response times
 Warranty, guarantee, and refund/exchange policies
  Acknowledgment/resolution of complaints, customer comments and
suggestions

Employing Staff
 Job descriptions
 Employee orientation and training
 Corrective action and discipline
 Performance reviews
 Use of Internet and social media for business purposes

Legal
Privacy – an explicit privacy policy is required, specifying what
information you will collect, why you are collecting it, how it will be used,
and how long you will keep the information on file. Ensure that everyone
in the organization is only asking for the information they need to do their
job. o www.canadaone.com/ezine/dec03/privacy_checklist.html

Accessibility – having accessible locations, goods and services is going

to be a legislated right of all Ontarians, with the definition of accessibility
going well beyond traditional concepts, like providing wheelchair access
washrooms. Companies with fewer than 20 employees are required to
create a plan for how they will comply with the Customer Service
Standard and then train their employees. Companies with 20 or more
employees must also put their plans in writing and report to the
government on how the company is doing. o
www.canadaone.com/ezine/feb2012/ontario_customer_service_standard_
accessibility.html

Tips
 Establish prior to opening; review at least annually
 Develop procedures in the language, style and format best for the
establishment (your industry/operations knowledge is crucial here)
 Write SOPs in clear, concise language so that processes and
activities occur as they are suppose to
 The level of detail in SOPs should provide adequate information to
keep performance consistent while keeping the procedures from
becoming impractical
 Keep written SOPs on-site so that they can be used by supervisors
and employees
 Drafts should be made and tested before an SOP is released for
implementation
 The more decision makers, employees and complexity in the
business, the more SOPs are required
 Self-Check 1.1

I. TRUE OR FALSE

______________ 1. Having accessible locations, goods and services

is going to be a legislated right of all Ontarians,
with the definition of accessibility going well
beyond traditional concepts, like providing
wheelchair access washrooms.
______________ 2. An explicit privacy policy is required, specifying
what information you will collect, why you are
collecting it, how it will be used, and how long
you will keep the information on file.
______________ 3. Billing and collections process
______________ 4. A procedure specific to your operation that
describes the activities necessary to complete
tasks in accordance with industry regulations,
provincial laws or even just your own standards
for running your business.
______________ 5. Maximizing cash flow while meeting all
payment deadlines
 Answer key 1.1

I. TRUE OR FALSE

1. Accessibility
2. Privacy
3. Account Receivable
4. SOP
5. Account Payable Process