Daily Line Up

September 26th, 2024 Resort News – One&Only Palmilla

PRECISION
Code of Business
We never stop improving and make every Conduct & Ethics Recap
detail count 2024
September 26
¡ HAPPY BIRTHDAY !
10 - 11 am
Training Room

• Kelly Morales, Engagement Trainee

Forbes Travel Guide Tips:

Guest Celebrations & Special Events
Have an appropriate and non-robotic language
HAPPY BIRTHDAY

N/A Be kind – Maintain a pleasant tone and rhythm

Always provide alternatives
ANNIVERSARY

N/A

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Kerzner business use
Kerzner business use
 M o n t h To D a t e G u e s t S a t i s f a c t i o n
Sep • 26th • 2024

EXPERIENCE SCORES O N L I N E R E P U TAT I O N

GSS Overall Global Review Index Reviews Audit Result
Question Responses
Score
LQA Audit – November 2022 – 85.5%
KidsOnly 10.00 3
LQA Audit – October 2023 – 89.1%
Sleeping experience 9.80 40
LQA Audit – March 2024 – 93.1%
Check-out 9.72 39
pool 9.68 38
beach 9.61 28
Check in 9.53 40
in-room dining 9.50 20
Sustainability practices 9.49 39
Room 9.41 39 S AT I S FA C T I O N S U RV E Y S
wellness and spa 9.41 27
Surveys Recommend us?
fitness
Overall
9.39
9.25
18
40
Score received (NPS)
Pelican Beach Grill 9.25 16
Agua 9.16 37
breakfast 9.08 40
Breeze 8.92 25
Seared 8.83 24
Golf experience 8.40 5
Suviche 8.39 23
Hoshi 7.36 14

GSS YTD Ranking: 3/13

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 JOY GUESTS
Sep • 26th • 2024

Room Arrival Departure Guest Name Accompany Remarks Booking

1421 24-Sep-24 28-Sep-24 Shnayder,Simon,Mr. Shnayder,Mrs. Celebration of babymon WEB

She is 5 months pregnant. Does not eat
raw food.

1435 25-Sep-24 28-Sep-24 Battle,Kelsey,Ms. Battle, Shannon T- Expedia Hotel Coll

2423 26-Sep-24 30-Sep-24 Brennan,Martin,Mr. T- BOOKING.COM BV

1637 26-Sep-24 30-Sep-24 Condon,Tara,Ms. Condon,Matthew,Mr. Celebrating Mrs. Tara Condon 50th AMEX FHR
birthday on September 29th.

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 E X C E P T I O N A L S E RV I C E – L E G A C Y M A K E R S
Sep • 26th • 2024

Guest Name Room Date Colleagues Comment Source

Luke Armitage 1426 25-Sep-24 Lulu & Diego...they were phenomenal and catered for every need, were Post Stay
always responsive, accommodating, professional and friendly. The best!

Lulu & Diego were the best. We'll definitely be back, and a lot has to do
with their service!

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T R I PA D V I S O R – L E G A C Y M A K E R S
Sep • 26th • 2024

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 **All numbers
in USD

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Occ: 42.53 %
ADR: $ 1, 076.94
Operations WEEKLY FORECAST

FRI SAT SUN MON TUE WED THU

ADR MTD: $ 1, 070.09 Report DATE
27-Sep 28-Sep 29-Sep 30-Sep 1-Oct 2-Oct 3-Oct
September 26th, 2024
Occupied Rooms: 74
occ % 45% 42% 30% 24% 32% 38% 39%
Arrivals: 34
Departure: 11 Manager on Duty AM ROOMS 79 73 52 42 56 66 68
Guests in House: 145 Adriana Aleman – SD :* 02 60
Adults: 140 Manager on Duty PM ARR 10 12 11 11 10 16 21
Children: 05 Jackie Climaco – SD:* 01 24
DEP 5 18 32 21 7 6 8

No-Show´s
Visitor Hosts
06:00 pm to 8:00 pm – Sistemas In-House Room Changes & Extensions
Name Room 06:30 pm to 8:30 pm – Reservations

N/A N/A
Security Supervisor Maintenance Supervisor
German Martinez SD * 0117 Armando Fiallo SD * 01 84 Guest Room New Room
Noel Cordova SD * 0117 Jose Jordan SD * 01 29
Hospitality
Upsell & Show Rooms
N/A N/A N/A
1734, 1735 & 1736
1134, 1733 & 2621
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Weather & Forecast

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 Top Repeat Guest Report
Name Photo Classification Affiliation Stays Room Arrival Departure Special Ocasion Host

Party of 9 Rooms:
Corcoran / Nixon /
Mrs. Chandler Landes
Morrow
VIP 4 Travel Advisor at Coastline 1st 1132 26-Sep 29-Sep Grace / Beckmann/ Perla & Elisa
Landes / Davey / Roy
/ Morrow / Wolff

Partner, Onirius Hospitality

Sr. Luis Ruiz VIP Advisors
2nd 1123 & 1124 26-Sep 28-Sep Party of 2 rooms. Perla & Elisa

MULTI
Dr. Benjamin Unruh Pediatric Dentist 9th 2316 26-Sep 26-Sep Camila
REPEATER

MULTI Mr. Rogers is one of the founding

Mr. Bruce Rogers 5th 1621 26-Sep 29-Sep Birthday. Elias & Damian
REPEATER partners of Mountaingate

Michael Shaub is an accounting

MULTI
Dr. Michael Shaub professor at Texas A&M 4th 1111 26-Sep 3-Oct Birthday. Karol
REPEATER University.

Part of 3 rooms:
Mrs. Edythe Harvey VIP PARTY 1st 1414 26-Sep 29-Sep Harvey / Lippman / Lulu & Diego
Smith

Kerzner Internal
Srita. Samantha Cardiel
Guerrero
KERZNER Purchasing Director at OOPAL 1st 1126 21-Sep 5-Oct Enrique & Elisa

Group Sales Manager, West Coast

Ms. Kirska Calonge KERZNER OOPAL
8th 1635 23-Sep 26-Sep Elias & Damian

Villa One plus 1 Jr.

Mr. Bruce Wayne VILLA 10th 2800 24-Sep 30-Sep
Suites
Victor Gonzalez

Wedding on
September 23rd.
Party of 9 Rooms:
Mr. Shannon Corcoran & WEDDING ON
2nd 2314 22-Sep 29-Sep Corcoran / Nixon / Lulu & Diego
Mrs. Natalie Nixon PROPERTY Grace / Beckmann/
Landes / Davey / Roy
/ Morrow / Wolff

OUR HOME Chief Financial Officer (CFO)|

Mr. Jay Soulliere 1st 1436 26-Sep 28-Sep Lulu & Diego
GROUP Chief of Staff

OUR HOME
Mr. Aaron Greenwald Founder, CEO & President 1st 1412 26-Sep 28-Sep Lulu & Diego
GROUP

Kerzner Internal
 MULTI
Mr. Howard Zaroff 10th 1432 24-Sep 26-Sep Lulu & Diego
REPEATER

Mr. Samer Khouli VIP PARTY 1st 1614 22-Sep 26-Sep Party of 4 Rooms Karol & Diana

Kerzner Internal
VIP In House| Our Home| Ilse Aguirre
NAME POSITION ARR DEP HOST

Chief Financial Officer

Sept 25th Sept 28th
SOULLIERE, JAY (CFO)| Chief of Staff- Onsite
10:31 AM 7:30 AM
Contact

Ilse Aguirre

Sept 25th Sept 28th

GREENWALD, AARON Founder, CEO & President
11:23 AM 10:00 AM
VIP Planning Visit| Samantha Goett & Jonathan Haas Wedding|
Asley Morales
NAME POSITION ARR HOST

Staying at
HAAS, JONATHAN
Villas del
& Bride and Groom to be
Mar
GOETT, SAMANTHA
ETA 10 AM

Local Asley
Morales
Wedding
OCAMPO, ARIANNA Wedding Planner
Planner
ETA 10 AM

BEJAR,VIVIANA Wedding Assistant ETA 10 AM

VIP In House| Corcoran Elopement| Raquel Ortega
NAME POSITION ARR DEP HOST

CORCORAN, NICOLE
Sept 22nd Sept 29th Raquel
& Bride & Groom
2:55 PM 01:00 PM Ortega
CORCORAN,SHANNON
DAILY EVENTS
Restaurants Schedule
 SEPTEMBER WEEKLY REPORT F&B A C T I V I T I E S
Wednesday 25th Thursday 26th Friday 27th Saturday 28th Sunday 29th Monday 30th Tuesday 01st
ACTIVITY DATE TIME NAME ROOM PAX
SHIFT
IHG OSG IHG OSG IHG OSG IHG OSG IHG OSG IHG OSG IHG OSG

Lunch 11 0 11 1 0 0 0 0 0 0
CLOSED CLOSED
Dinner 55 2 37 0 23 6 20 2 4 0

Lunch 20 15 CLOSED CLOSED CLOSED 0 0 CLOSED CLOSED

日本語
Dinner 24 0 2 4 6 0 8 0 11 4 0 2 6 0 V.I.P G U E S T S AT R E S T A U R A N T S
SUVICHE

SEARED Dinner 35 12 12 6 2 0 8 10 6 0 14 0 CLOSED OUTLET DATE TIME NAME ROOM PAX

HOSHI Dinner CLOSED CLOSED 12 0 14 18 CLOSED CLOSED 2 2 HOSHI,BREEZE&AGUA C L O S E D

#901 VILLA ONE
SUVICHE 26-Sep 18:30 MICHAEL SHAUB TBC 2
#902 MICHAEL SHAUB MICHAEL SHAUB MICHAEL SHAUB MICHAEL SHAUB MICHAEL SHAUB

#903 JOSEPH CAMPAGNA SAMARI MASCAGNI

PELICAN BEACH
NO CABANAS ALEXIA
#904 ANTHONY VIRGILIO
VELISSAROPOULOS

#905 ALFRED LEVY

#906 V.I.P. VISITORS

OUTLET DATE TIME NAME VISIT PAX
T U R T L E B E A C H FB BAJA

Kerzner Internal
 Guest Incident Report
Room
Date Guest Name Arrival Departure Location Reason for Incident Detailed Explanation of the Issue
Number

While offering hotel orientation to Mrs. Cummins and Mrs. Danysh host
mentioned Adult Pool was closed today however will be opening back again
tomorrow. Guest inmediatly changed mood and said it was unfare nobody
25-Sep-24 Mrs. Mary Cummins 2316 25-Sep 26-Sep Vista Pool Resort - Facilities mentioned the adult pool was closed, when pointing Breeze she said it was
unfare it was not open as regularly and questioned why it was changed to the
AC, host kindly mentioned that during summer time it is changed to indoor sitting for
our guest convinience.

Guest texted host to inform that the tour they were booked was the wrong type of
Private Concierge - boat , they had originally requested a yacht boat activity however due to a
25-Sep-24 Mr. Rory Dunham 1114 22-Sep 27-Sep functions / Communication Error, communication error , it was booked a sailing boat instead , guest informed
Activity Private Function/Activity about this error once they were already on the boat, therefore it was not possible to
change it.

25-Sep-24 Mrs. Emily Thorvilson 1636 23-Sep 27-Sep In Property Guest - Not feeling well Mr Thorvilson was not feeling well.

When handing over the check, the guest mentioned that he had ordered the rest of
F&B - Request not
25-Sep-24 Ms. Kelsey Battle 1435 25-Sep 28-Sep Breeze his food to go. The waiter claims no to have received such an instruction. To
honoured.
avoid further inconvenience, his order will be sent to his room.

25-Sep-24 Mr. Marshall Osborne 1616 25-Sep 28-Sep In Property Wi-Fi Wifi was not working well.

The guest requested a room change because they believe their current room is
25-Sep-24 Mr. Jorgen Moller 2317 25-Sep 28-Sep In Suite Room - Balcony
smaller than other rooms in the same category.

Wellness & Spa - Allergy / Mr Kassar reported to his host that his wife was having an allergy reaction on her
25-Sep-24 Mr. John Kassar 1426 25-Sep 29-Sep Spa
Reaction skin (unknown allergy)
Guest called host mentioning there was no hot water running in room for them to
25-Sep-24 Mr. Len Goldberg 2516 25-Sep 29-Sep In Suite Room - Hot/Cold Water
take a shower and get ready for dinner.
Guest called host mentioning there was no hot water running in room for them to
25-Sep-24 Mr. Alfred Levy 2525 25-Sep 29-Sep In Suite Room - Hot/Cold Water
take a shower and get ready for dinner.

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 Guest Incident Report

Room
Date Guest Name Arrival Departure Location Reason for Incident Detailed Explanation of the Issue
Number

Mrs. Oppedisano called to informed Mr. Oppedisano is not feeling well, she
Mr. Kenneth Guest - Not feeling
22-Sep-24 1415 21-Sep 26-Sep In Property mentioned she thinks is food poisoning as they ate at the japanese restaurant.
Oppedisano well
Medical assistance was offered but she mentioned they will call back if needed.

Transportation - Mr butler was a little upset about the waiting time for the suv he was told that they are apt
23-Sep-24 Mr. Ron Butler 1423 23-Sep 26-Sep Airport
Delay regulations.

Mrs. Margaret Resort - Noise This afternoon, Mr. and Mrs. Moorhouse requested to speak with a manager due to the noise
24-Sep-24 1112 23-Sep 30-Sep In Room
Moorhouse Disturbant coming from next to their room.

INFORMATIVE Mr. Moorhouse called in the morning requesting to change the light bulb, the
Room -
Mrs. Margaret one that is on the right side of the bed. At 5:53pm Mr. Moorehouse called again informing
24-Sep-24 1112 23-Sep 30-Sep In Room Lighting/Electrical
Moorhouse that now the left one is not working. informed manteinance and host both times. GES
Fixtures
informed manteinance and host both times.

Guest - Medical When arriving from their surf lesson Leo from Tropic Surf informed host that a sea urchin had
24-Sep-24 Mr. Andrew Boyarsky 1211 23-Sep 1-Oct Surf lesson assistance, Guest - stung Ava. Guest wen to the spa to see if the podologist could help however he was not on
Not feeling well property. Medical Assistance was offered however it was declined.

9/10 In stay survey. I just had the pleasure of speaking with Mr. and Mrs. Christie as they
returned from the golf club. They shared that so far their stay has been amazing and the best
part has been the staff and the beauty of the property. They shared they really enjoyed the
24-Sep-24 Mr. Gregg Christie 1221 23-Sep 2-Oct Agua Rest Service not available
golf round today. Mr. Christie shared he might have been a little inebriated when receiving the
email, but that on the contrary everything is going great for them. I wished them a great day
and we assisted them with a golf cart ride to the room.

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 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

2317 Alsayed,Abdulrahman,Mr. T- CONSUMER CLUB INC 09-26-24 10-04-24 BCJK 2 0 1 TPW GETAR GPO TPWGET2 USD 2,352.29 CSH 0.00
11
37462649 V5 0 0 BKFCHWTX,BK
FWTAX,ISATAX
Res. Comments: Reservation GUEST RELATIONS

Celebrating honeymoon
Reservation Pree arrival assigned to Mafer by Ange
Reservation Prepaid room/tax only 14267.62USD. Incidentals to guest card.
Routing Instruction: Routed to CONSUMER CLUB INC: Window 2 - RM/TX
Specials: HO,LS
Color: YELLOW

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 1 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1722 Beckmann,Robert,Mr. C- TAGVIRT12 - Virtuo 09-26-24 09-29-24 OPJQ 2 0 1 PACR GDS GTA TAGVIRT1 USD 892.80 CSH 0.00
T- COASTLINE TRAVEL A 2
37447632 11:02 12:18 0 0 BKFADULT,BKF
CHILD,ISATAX,T
RANSRT,RC200
TAG1
Res. Comments: Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation TRANSPORTATION REQUEST BY TRINA GRACE

ARR: 9/26 AA #2667 arriving at 11:02am 4 pax

ARR: 9/30 AA #2667 departing at 12:18pm 4 pax

Traveling with Ms. Trina Grace

Reservation upgraded from OSRQ to OPJQ as per Virituoso Benefits cegs 09 082024
Reservation Party of 9 rooms Corcoran / Nixon / Grace / Beckmann/ landes / Lewis / Roy / Morrow / Wolff / Johnson
Reservation Pre Arrival assigned to Ara // ig

Reservation TA: Ms. Chandler Landes Morrow, Jetset Luxe Travel, a luxury travel advisor , [email protected]
Reservation Negotiated rate plan name: TAGVIRT12 - Virtuoso-BB-Book now and Save Winter
Specials: UP,V
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 2 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1212 Beyersdorfer,Jeffrey,Mr. 09-26-24 09-30-24 BPJP 2 0 1 WEB WSBE GEX DIRPRO12 USD 1,309.00 CSH 64,640.00
37456145 12:50 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Accompanying Names: Beyersdorfer, Beth
Res. Comments: Reservation NO TRANSPORTATION NEEDED

ARR: WN #2020 at 12:50 HRS

Reservation HOST | GUEST RELATIONS

Celebrating First Anniversay | September 21st

Reservation TRAVELLING WITH

Mrs. Beth Beyersdorfer

Reservation Pre Arrival assigned to Keyla // ig

Pre arrival sent to email [email protected] KS

Profile Notes: Special Occasion Date During September 26 to 30, 2024 Celebrating First Anniversay | September 21st
Specials: AN,CON
Color: BLACK

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 3 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1631 Bodner,Michael,Mr. T- Expedia Hotel Coll 09-26-24 09-30-24 OPJS 2 0 1 TPW EXPDC GTA TPWEXPC USD 990.00 CSH 0.00
11
37440283 0 0 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation Expedia VIP access
". Upgrade subject to availability at the check in time
. Members will be welcome and recognized as an Expedia Elite Member
. Early check in and Late check Out subject to availability
. Members cannot be relocated in case of over sale
The exclusive amenities that One&Only Palmilla will offer for this program will be:
- Spa credit (value $50) per room, per stay
- Golf credit ($ 125 USD) per room, per stay"

Reservation GUEST RELATIONS:

20 Anniversary
Reservation Pre Arrival assigned to Kari // ig
Called guest and Left VM - August 19 KC
Pre-arrival sent to [email protected] Sept 5 - KC
Reservation Stay a Little longer (every 4th , 1 King Bed, Hotel Collect Booking Collect Payment From Guest., Value Add Promotion: USD 125 golf credit per
room, per stay,USD 50 credit for spa services per room, per stay, ~REQUEST Hotel Collect Booking Collect Payment From Guest. REQUEST~
Profile Notes: Special Occasion Date During September 26 to 30, 2024 is their 20th Anniversary
Specials: AN,NS,EX,CON
Color: YELLOW

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 4 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

2423 Brennan,Martin,Mr. T- BOOKING.COM BV 09-26-24 09-30-24 OTJK 2 0 1 TPW BOOK GPO TPWBOOK USD 668.25 CSH 0.00
11
37463837 0 0 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation Pre arrival assigned to Faby || AG
Reservation TRANSPORTATION REQUEST

ARR: UA #707 at 10:30 HRS

DEP: TBC
Reservation Pre arrival sent | Faby
Reservation //gc//You have received a virtual credit card for this reservation.You may charge it as of 2024-09-26.//gc//, ~BookerIsGenius~, GeniusRate:
RateIds(19060205), payment_on_Booking.com (Payout type: Virtual credit card) 4235.97USD
Reservation ~VCC AuthorizationAmount=4235.97 CurrencyCode=USD CardActivation=2024-09-26T00:00:00 VCCExpirationDate=2025-09-01 VCC~
Specials: NS,CON
Color: YELLOW

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 5 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1635 Cassels,Troy,Mr. T- EXPEDIA INCORPORAT 09-26-24 09-30-24 OPJS 2 0 1 TPW EXPDC GPO TPWEXP12 USD 798.00 CSH 0.00
37462335 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TPW1
Res. Comments: Reservation Expedia VIP access
". Upgrade subject to availability at the check in time
. Members will be welcome and recognized as an Expedia Elite Member
. Early check in and Late check Out subject to availability
. Members cannot be relocated in case of over sale
The exclusive amenities that One&Only Palmilla will offer for this program will be:
- Spa credit (value $50) per room, per stay
- Golf credit ($ 125 USD) per room, per stay"

Reservation Pre Arrival Assigned to Faby by Ange

Pre arrival sent to Expedia| Faby

Reservation 1 bed, Remittance amount: 4,528.72, Expedia Virtual Card will be activated from the day of Check-in., Value Add Promotion: $50 credit for spa
services per room, per stay|$125 golf credit per room, per stay, ~REQUEST Remittance amount: 4,528.72, Expedia Virtual Card will be activated
from the day of Check-in. REQUEST~
Reservation ~VCC AuthorizationAmount=4528.72 CurrencyCode=USD CardActivation=2024-09-25T17:00:00 PaymentModel=Sell VCC~
Routing Instruction: Routed to EXPEDIA INCORPORATE: Window 2 - RM/TX
Specials: NS,EX,CON
Color: YELLOW

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 6 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1122 Clark,Kerstie,Mrs. T- THE SMART FLYER IN 09-26-24 10-01-24 BTJK 2 0 1 PACR WSBE GPO TAGVIRT1 USD 784.00 CSH 41,319.00
2
37459563 09:45 WN880 SUV 12:40 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TAG1
Res. Comments: Reservation Upgrade from OSRK to BTJK as per special occasion and Virtuoso consortia...//JC
Reservation HOUSEKEEPING
place pregnancy pillow
Reservation GUEST RELATIONS
Celebrating babymoon

Place welcome note amenity on TA behalf

Dear Mr. and Mrs. Clark (aka Mom and Dad!)

Welcome to One & Only Palmilla! I hope you guys have the most restful, fun, and special trip together before your new addition arrives!

Sincerely,
Meg Smith Travel

Reservation FOOD AND BEVERAGE

Mrs. Clark is pregnant, she cannot eat raw food. | Guest has a Hoshi reservation on September 29th | We sent an email to food and beverage team
on August 9th mentioning the situation
Reservation Mrs. Clark is pregnant | La sra. tendrá 29 semanas de embarazo al momento de su estancia
Reservation Pre Arrival Assigment to Gus | AV
Pre arrival sent to <[email protected]> on August 5th || G.O.
Reservation travel advisor
Meg Smith <[email protected]>
Specials: BYM,V,CON
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 7 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1637 Condon,Tara,Ms. T- Expedia Hotel Coll 09-26-24 09-30-24 OPJS 2 0 1 PACR EXPDC GEX TAGFHRA USD 712.80 CSH 0.00
MXC12
37446268 11:58 united airlines 13:00 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TPW1
Accompanying Names: Condon, Matthew
Res. Comments: Reservation UPGRADED FROM OSRK to OPJS as per FHR Benefits cegs 09 20 2024
Reservation HOST | GUEST RELATIONS

Celebrating Mrs. Tara Condon 50th birthday on September 29th.

Reservation TRAVELLING WITH

Mr. Matthew Condon (husband)

Reservation Pre Arrival assigned to Keyla // ig

Pre arrival sent to [email protected] KS

Reservation 1 King Bed, Hotel Collect Booking Collect Payment From Guest., ~REQUEST Hotel Collect Booking Collect Payment From Guest. REQUEST~
Profile Notes: Special Occasion Date Celebrating Mrs. Tara Condon 50th birthday on September 29th.
Specials: BD,UP,NS,FHR
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 8 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1432 Davey,Rachel C- TAGVIRT12 - Virtuo 09-26-24 09-29-24 BTJK 2 0 1 PACR GDS GTA TAGVIRT1 USD 892.80 CSH 0.00
T- COASTLINE TRAVEL A 2
37447629 12:08 13:18 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TAG1,TRA
NSRT
Res. Comments: Reservation GUEST RELATIONS
"Hola Rachel and Joe!

Welcome to beautiful One & Only! This is going to be the best weekend celebrating Natalie & Shannon!

Cheers!

Chandler Morrow
Jetset Luxe Travel"

Reservation Transportation Included.

Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation Pre arrival by Michel Munoz
Reservation Ms. Chandler Landes Morrow, Jetset Luxe Travel, a luxury travel advisor , [email protected]
Reservation Negotiated rate plan name: TAGVIRT12 - Virtuoso-BB-Book now and Save Winter
Specials: EA,UP,V
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 9 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1639 Defranco,Jill,Mrs. 09-26-24 09-30-24 OPJS 2 0 1 RESV RSVN GDP DIRPRO12 USD 833.00 CSH 42,125.63
37458591 11:10 12:10 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Accompanying Names: Defranco, Dominic
Res. Comments: Reservation Transportation request:

Arrival: AA 1541 | 11:AM

Depart : aa1541 | 12:10pm
Reservation Pre arrival by Mafer || GS
Pre arrival sent to <[email protected]> on July 23rd || G.O.
Reservation 1st time guests, no food allergies or restrictions.
Reservation GUEST RELATIONS
Celebrating Mr. Dominic Defranco´s 60th Birthday!
BD: Sept 29th.
Specials: BD,CON
Color: BLACK
1423 Gabriel,Graeme T- Expedia Hotel Coll 09-26-24 09-29-24 BTJK 2 0 1 PACR EXPDC GTA TAGFHRA USD 805.00 CSH 0.00
MXC12
37458370 0 0 BKFADULT,BKF
CHILD,ISATAX
Accompanying Names: Kanter, Simone
Res. Comments: Reservation TRANSPORTATION REQUEST

ARR: AS #1438 at 13:35 HRS

DEP: AS #1395 at 16:07 HRS
Reservation upgraded from OSRK to BTJK as per FHR Benefits cegs 09 25 2024
Reservation TRAVELLING WITH

Mrs. Simone Kanter (WIFE)

Reservation Pre arrival assigned to Faby || CS

Pre arrival sent to Expedia| Faby

Reservation 1 King Bed, Hotel Collect Booking Collect Payment From Guest., ~REQUEST Hotel Collect Booking Collect Payment From Guest. REQUEST~
Specials: NS,FHR,CON
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 10 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

Gasbarra,Kathryn,Mrs. 09-26-24 09-30-24 BCJK 2 0 1 WEB WSBE GDP DIRPRO12 USD 1,477.00 CSH 78,241.00
37460167 09:00 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Res. Comments: Reservation HOST | GUEST RELATIONS

Celebrating anniversary | sep 27th

Reservation Pre arrival assigned to Keyla || GS

Pre arrival sent to email KS

Specials: EA,AN,CON
Color: BLACK

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 11 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1721 Grace,Trina,Ms. 09-26-24 09-30-24 OPJS 2 0 1 WEB WSBE GPO DIRPRO12 USD 763.00 CSH 35,844.00
37443785 11:02 AA2667 SUV 10:00 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Res. Comments: Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation Party of 9 rooms Corcoran / Nixon / Grace / Beckmann/ landes / Lewis / Roy / Morrow / Wolff / Johnson
Reservation Pre Arrival assigned to Ara // ig
Follow up sent July 30 - KC
Follow up sent Sept 12 - KC
Reservation TRANSPORTATION REQEUST:
ARR: 9/26 AA #2667 arriving at 11:02am 4 pax
ARR: 9/30 AA #2667 departing at 12:18pm 4 pax
Traveling with Robert & Kelsey Beckmann

Reservation GUEST RELATIONS

Could you also arrange a nice welcome amenity with the following note:

"Hola Trina & Russ!

Welcome to One & Only Palmilla! I hope you have the most amazing weekend celebrating Natalie and Shannon!

Love,
Chandler Morrow
Jetset Luxe Travel"

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 12 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

Specials: EA,CON
Color: BLACK
1121 Halcovich,Frank,Mr. 09-26-24 09-30-24 BTJK 2 0 1 WEB WSBE GPO DIR4X301 USD 950.00 CSH 45,596.00
37463548 0 0 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation upgraded from OSRK to BTJK as per avaialbility cegs 09 20 2024
Reservation Pre arrival assigned to Gus by Ange
Specials: UP
Color: BLACK
2433 Hanks,Colin T- EXPEDIA INCORPORAT 09-26-24 09-29-24 OTJK 2 0 1 PACR EXPDC GTA TAGFHRA USD 770.00 CSH 0.00
MX012
37461583 0 0 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation upgraded from OSRK to OTJK as per FHR Benefits cegs 09 25 2024
Reservation Pre arrival assigned to Keyla || CS

Pre arrival sent to <[email protected]> on August 27th || G.O. on behalf of Keyla

Reservation 1 King Bed, Remittance amount: 3,309.69, Expedia Virtual Card will be activated from the day of Check-in., ~REQUEST Remittance amount:
3,309.69, Expedia Virtual Card will be activated from the day of Check-in. REQUEST~
Reservation ~VCC AuthorizationAmount=3309.69 CurrencyCode=USD CardActivation=2024-09-19T17:00:00 PaymentModel=Sell VCC~
Routing Instruction: Routed to EXPEDIA INCORPORATE: Window 2 - RM/TX
Specials: NS,FHR,CON
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 13 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1414 Harvey,Edythe,Mrs. 09-26-24 09-29-24 BTJK 1 0 1 WEB WSBE GPO DIRPRO12 USD 896.00 CSH 44,113.00
37453056 11:45 SW3006 0 0 BKFADULT,BKF
CHILD,ISATAX,T
RANSRT,RC200
DIR1
Res. Comments: Reservation --- GUEST COMMIT ---
DO NOT DELETE OR MODIFY THIS COMMENT
--- FOR INFORMATION ONLY -- NOT AN AWARD DECISION!
Guest has committed to the following eStandby offers on: 2024-09-21 21:50:31
Jr Suite Ocean Front with Plunge Pool for 128.00 USD per night
Reservation --- AWARD STATUS ---
DO NOT DELETE OR MODIFY THIS COMMENT
Status: -> REGRETS
Room type: -> NO AVAILABILITY for room : Jr Suite Ocean Front with Plunge Pool
Describe: -> No Codes Configured

----------------------

We regret to inform you that your eStandby upgrade request could not be accommodated for this stay, as we have no availability in any of the room
types you had requested. No Codes Configured
Reservation Room Controller:

Requests all 3 rooms all booked above be located on the same floor

Reequests Early Check in at 11:30 am - Noon upon availability

Reservation Party of 3 rooms:

Mrs. Barbara Smith

Dr. Edee Harvey
Mrs. Janna Lippman.
Reservation GUEST RELATIONS:

Will be here for my goddaughter’s Bachelorette party.

Reservation Request transfer included;

Arr: SW#3006 Time: 11:45 am
Dp: SW#0881 Time: 11:45 am

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 14 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

Reservation Transportation included in the package

Reservation Pre Arrival assigned to Kari// ig
Pre-arrival sent to [email protected] August 19 - KC
Follow up sent August 21 - KC
Follow up sent August 27 - KC
Specials: EA,CON
Color: BLACK

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 15 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1133 Johnson,Jarrod,Mr. C- TAGVIRT12 - Virtuo 09-26-24 09-29-24 BTJK 2 0 1 PACR GDS GPO TAGVIRT1 USD 861.00 CSH 0.00
T- COASTLINE TRAVEL A 2
37461122 09:10 AA1304 SUV 14:50 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TAG1
Res. Comments: Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation UPGRADED FROM OTJK TO BTJK AS PER V BENEFITS CEGS 09 12 2024
Reservation GUEST RELATIONS
Please place the following welcome note on behalf the TA

"Hola Candice & Jarrod!

Welcome to One & Only Palmilla! I hope you have the most amazing weekend celebrating Natalie and Shannon!
Love,
Chandler Morrow
Jetset Luxe Travel"

Reservation Reservation requested by TA Chandler Landes Morrow <[email protected]>

Reservation His daughter, Natalie Nixon, will be getting married there on property earlier that week and he will be there to celebrate the union!
Reservation Pre arrival assigned to Mafer || CS
Reservation Negotiated rate plan name: TAGVIRT12 - Virtuoso-BB-Book now and Save
Specials: EA,UP,V
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 16 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1731 Landes,Caleb,Mr. C- TAGVIRT12 - Virtuo 09-26-24 09-29-24 OPJS 2 0 1 PACR GDS GTA TAGVIRT1 USD 712.80 CSH 0.00
T- COASTLINE TRAVEL A 2
37446354 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TAG1
Res. Comments: Reservation GUEST RELATIONS
"Hola Caleb & Macy!

Welcome to beautiful One & Only! This is going to be the best weekend celebrating Natalie & Shannon!

Cheers!

Chandler Morrow
Jetset Luxe Travel"

Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation upgraded from OSRK to OPJS as per Virtuoso Benefits cegs 08 06 2024
Reservation Party of 9 rooms Corcoran / Nixon / Grace / Beckmann/ landes / Lewis / Roy / Morrow / Wolff / Johnson
Reservation Pre Arrival assigned to Ara // ig

Reservation Negotiated rate plan name: TAGVIRT12 - Virtuoso-BB-Book now and Save Winter
Specials: UP,V
Color: BLUE

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 17 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1132 Landes Morrow,Chandler,Mrs. 09-26-24 09-28-24 BTJK 2 0 1 RESV RSVN GDP DIRTAR01 USD 475.00 CSH 24,345.54
37460864 V4 0 0 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation Mr. Chandler Morrow has another booking for September 28, please extend the room in the same unit if possible
Reservation Pre arrival asigned to Gus || CS
Reservation travel advisor at Coastline
Profile Notes: General Notes travel advisor at Coastline
Specials: X1
Color: BLACK

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 18 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1415 Lippman,Janna,Mrs. 09-26-24 09-29-24 BTJK 1 0 1 WEB WSBE GPO DIRPRO12 USD 805.00 CSH 42,318.00
37459180 11:30 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Res. Comments: Reservation Party of 3 rooms
Harvey, Smith & Lippman
Reservation --- AWARD STATUS ---
DO NOT DELETE OR MODIFY THIS COMMENT
Status: -> REGRETS
Room type: -> NO AVAILABILITY for room : Jr Suite Ocean Front with Plunge Pool
Describe: -> No Codes Configured

----------------------

We regret to inform you that your eStandby upgrade request could not be accommodated for this stay, as we have no availability in any of the room
types you had requested. No Codes Configured
Reservation --- GUEST COMMIT ---
DO NOT DELETE OR MODIFY THIS COMMENT
--- FOR INFORMATION ONLY -- NOT AN AWARD DECISION!
Guest has committed to the following eStandby offers on: 2024-09-19 01:57:04
Jr Suite Ocean Front with Plunge Pool for 128.00 USD per night
Reservation upgraded from OSRK to BTJK as per Avaialbility cegs 09 12 2024
party of 3 rooms
Reservation Room Controller:

Requests all 3 rooms all booked above be located on the same floor

Reequests Early Check in at 11:30 am - Noon upon availability

Reservation Takenover by Karina
Pre arrival assined to Mafer || CS
Reservation Ground Floor please
Specials: EA,UP,1F
Color: BLACK

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 19 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1638 Neal,Philip,Mr. T- Google 09-26-24 09-29-24 OPJS 2 0 1 WEB WSBE GPO DIRPRO12 USD 763.00 CSH 42,002.00
37463285 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Res. Comments: Reservation Pre Arrival assigned to Gus // ig
Pre arrival sent to <[email protected]> on Sept 22nd || G.O.
Specials: CON
Color: BLACK

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 20 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1737 Nixon,Mike,Mr. T- COASTLINE TRAVEL A 09-26-24 09-29-24 OPJS 2 0 1 PACR RSVN GDP TAGVIRT1 USD 763.00 CSH 35,849.99
2
37443682 13:15 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TAG1
Res. Comments: Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation Party of 9 rooms Corcoran / Nixon / Grace / Beckmann/ landes / Lewis / Roy / Morrow / Wolff / Johnson
Reservation Pre arrival by Ara || GS Party

Pre arrival sent - DAV - Feb 29

Pre Arrival Assigned to Mafer|Dave

By AVL
Reservation GUEST RELATIONS
Place welcome note amenity on TA behalf

"Hola Toni & Mike!

Welcome to One & Only Palmilla! I hope you have the most amazing weekend celebrating Natalie and Shannon!

Love,
Chandler Morrow
Jetset Luxe Travel"

Reservation TA Contact
[email protected]

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

214 794 3039

Specials: V,CON
Color: BLUE

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1621 Rogers,Bruce,Mr. T- THE CAIN TRAVEL GR 09-26-24 09-29-24 OPJS 2 0 1 TAG GDS GPO TAGPRO12 USD 889.00 CSH 0.00
37456201 R 2219 10:00 JETLINX SUV 13:00 4 14 BKFADULT,BKF
CHILD,ISATAX,R
C200TAG1
Accompanying Names: Rogers, Sally
Res. Comments: Reservation ROOMS CONTROLLER
Guest request early check in || E.T.A. 10:06 AM
Reservation TRANSPORTATION

ARRIVAL
Date: 26 Septiembre
Time: 10:00 am
Airline:Private (Jetlinx)
Tail number: TBC
Airport: MMSD
Flight number: 104147
Pax: 2

DEPARTURE
Date: 29 Septiembre
Time: 1:00 pm
Airline: Private (Jetlinx)
Tail number: TBC
Flight number: 104148
Airport: MMSD
Pax: 2
Reservation Sharing room with Mrs. Rogers Sally King
Reservation GUEST RELATIONS | HOST

Sally Rogers celebrathing her 60th birthday

Reservation Pre Arrival Assigned to Gus|AVL Guest By email
[email protected]

Follow up sent on August 18th || G.O.

Profile Notes: F&B Preferences Our guests are vegetarians (No dairy, fish is Ok). By Ana, butler...CHB 11/Jan/14
General Notes During Sept 26-29, 2024 is the 5th stay, last visit on Jan 24-27, 2019
General Notes Bruce Rogers is one of the founding partners of Mountaingate and is a member of the firm¿s investment committee. Mountaingate Capital is a private
equity investment partnership located in Denver at the gateway to the Rocky Mountains.

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

Special Occasion Date During Sept 26-29, 2024 Celebrating Mrs. Sally Rogers 60th birthday!
Specials: EA,BD,FD,TM,R
Color: BLUE
1727 Roy,Jeff,Mr. C- TAGVIRT12 - Virtuo 09-26-24 09-29-24 OPJS 2 0 1 PACR GDS GPO TAGVIRT1 USD 784.80 CSH 0.00
T- COASTLINE TRAVEL A 2
37445865 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TAG1
Res. Comments: Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation Pre arrival by Ara || GS
Pre arrival sent - DAV - Feb 29
Pre Arrival Assigned to Mafer|Dave

By AVL
Reservation Pre arrival sent to Mike Nixon reservation - 37443682
Reservation Party of 2 rooms Nixon / Roy
Reservation Negotiated rate plan name: TAGVIRT12 - Virtuoso-BB-Book now and Save Winter
Specials: V,CON
Color: BLUE

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1124 Ruiz,Luis,Sr. 09-26-24 09-28-24 BTJK 2 0 1 RESV RSVN GDP DIRMGR01 USD 475.00 CSH 24,842.40
37460678 R 2434 10:05 1 1 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation Party 2 rooms - adjoining
Reservation Pre arrival assigned to Mafer || GS
Reservation requested directly to Mr. Pereira , rate honored by GM $475 USD +++
Profile Notes: General Notes Partner, Onirius Hospitality Advisors
General Notes During Sept 26-28, 2024 is the 2nd stay, last visit on Nov 14-15, 2023.
Specials: EA,UP,R
Color: BLACK
1123 Ruiz,Luis,Sr. 09-26-24 09-28-24 BTJK 2 0 1 RESV RSVN GEX DIRMGR01 USD 475.00 CSH 0.00
37463001 R 2434 10:05 1 1 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation DNM PARTY OF 2 ROOMS CEGS 09 12 2024
Reservation requested directly to Mr. Pereira , rate honored by GM $475 USD +++
Reservation Party 2 rooms - adjoining
Reservation Pre arrival assigned to Mafer || GS
Profile Notes: General Notes Partner, Onirius Hospitality Advisors
General Notes During Sept 26-28, 2024 is the 2nd stay, last visit on Nov 14-15, 2023.
Specials: EA,UP,R
Color: BLACK

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1115 Sawicki,Nancy,Mrs. 09-26-24 09-29-24 BPJP 2 0 1 WEB WSBE GPO DIRPRO12 USD 1,106.00 CSH 51,374.00
37449854 13:40 JSX SUV 14:40 0 0 BKFADULT,BKF
CHILD,ISATAX,T
RANSRT,RC200
DIR1
Res. Comments: Reservation Transportation included:
We arrive on JSX flight 1080 from Dallas, TX on 9/26 at 1:40

Our departure is on the same airline, flight 1071 at 2:40 pm

Reservation Pre Arrival assigned to Kari// ig
Pre-arrival sent to [email protected] August 19 - KC
Follow up sent Sept 6 - KC

Specials: LD,CON
Color: BLACK

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1111 Shaub,Michael,Dr. T- Departure Lounge 09-26-24 10-03-24 BPJP 2 0 1 PACR WSBE GDP TAGVIRT1 USD 1,520.00 CSH 202,031.53
1
37446563 V2 1111 11:10 AA#1541 SUV 12:10 4 28 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation Guest Relations
Welcome Message:
Barbara and Mike, Wishing you another wonderful stay at One&Only Palmilla All the best, Kristen Nix

Thank you!

Reservation GUEST RELATIONS

Celebrating Mrs. Shaub Barbara Birthday on September 5th || HBD #80

Reservation HOST
Strong request for Karol as their host
Reservation REQ TRANFERS
ARR: AA#1541 AT 11:10
DEP:AA#1541 at 12:10
Reservation RECEPTION | FOOD AND BEVERAGE

Sept 26th: No charges for the Cabana , Food and Beverage Consumption on actuals

Sept 27th, 28th, 29th and 30th : Cabana charges including the USD 200 food and beverage credit with the complimentary Guacamole, chopped
fruits and Ceviche.

Oct 1st and 2nd: No Cabana Charges, Food and Beverage charges on consumption
Reservation ROOMS CONTROLLER
STRONG REQUEST TO BE IN ROOM 1111
Reservation Taken over by Gustavo || G.O.
Pre arrival Assigned to Faby // Paty // ig
Follow up sent on August 18th || G.O.
Profile Notes: General Notes Wine Preference: Red, White
General Notes During Sep 26th -3rd October 2024 is the 4th stay, last visit was May 4th -11th 2024
Specials: EA,BD,V
Color: BLUE

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1723 Smith,Barbara,Mrs. 09-26-24 09-29-24 OPJQ 2 0 1 WEB WSBE GPO DIRPRO12 USD 931.00 CSH 42,850.00
37450630 0 0 BKFADULT,BKF
CHILD,ISATAX,T
RANSRT,RC200
TAG1
Accompanying Names: Allison, Allison
Res. Comments: Reservation Existig profile as a probably repeat guest, however no match found, please help us to confirm upon arrival, this could be the 2nd stay
Reservation Room Controller:

Requests all 3 rooms all booked above be located on the same floor

Reequests Early Check in at 11:30 am - Noon upon availability

Reservation Guest Relations:

Daughter's bridal shower

Reservation Party of 3 rooms:

Mrs. Barbara Smith

Dr. Edee Harvey
Mrs. Janna Lippman.
Reservation Acompany:

Mrs. Allison Allison

Reservation Transportation included:

Arrival: Sept 26th MMSD 9:42 AM 4 PAXS

Departure: Sept 29th MMSD 12:30 PM 4 PAXS

Reservation Pre Arrival assigned to Ara // ig
Pre-arrival communication sent ... ABM 25 AUG 24
Follow up sent August 27 - KC
Follow up sent Sept 10 - KC

Specials: CON

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

Color: BLACK
1135 Terramoccia,Casey,Mr. T- EXPEDIA INCORPORAT 09-26-24 09-30-24 BTJK 2 0 1 TPW EXPDC GTA TPWEXP01 USD 990.00 CSH 0.00
1
37437414 R 2512 1 10 BKFADULT,BKF
CHILD,ISATAX
Res. Comments: Reservation Guest arrives on the 25th | 37450749
Reservation Pre Arrival assigned to Faby // ig

Reservation Guest in house

Reservation Stay a Little longer (every 4th , 1 King Bed, Remittance amount: 4,106.92, Expedia Virtual Card will be activated from the day of Check-in.,
~REQUEST Remittance amount: 4,106.92, Expedia Virtual Card will be activated from the day of Check-in. REQUEST~
Reservation ~VCC AuthorizationAmount=4106.92 CurrencyCode=USD CardActivation=2024-09-25T17:00:00 PaymentModel=Sell VCC~
Profile Notes: General Notes During Sept 25-30, 2024 is the 2nd stay, last stay on October 2-17, 2017.
General Notes During Oct 2-12, 2017 - Notable as per GOGO
Reservation Notes UPGRADED from ODRK based on availability October 2017
Special Occasion Date During stay of Oct, 2017: Celebration of their Honeymoon (Damianas and Chocologo delviered)...AAR 12/Oct/17
WD: TBC

During Sept 25-30, 2024 Celebrating Anniversary!

Routing Instruction: Routed to EXPEDIA INCORPORATE: Window 2 - RM/TX
Specials: AN,UP,NS,R
Color: YELLOW

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

2316 Unruh,Benjamin,Mr. 09-26-24 09-29-24 BCJK 2 0 1 WEB WSBE GPO DIRPRO12 USD 1,463.00 CSH 76,130.00
37460690 V2 1423 9 39 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Res. Comments: Reservation upgraded from BCJK to BCSK as per avaialbility CEGS 09 24 2024
Reservation Transportatio requested:

September 26
AA2267 arriving at 11:20 am 2 paxs

September 29
AA2128 departing at 1:30 pm 2 paxs

Reservation FRONT DESK

We would like the request one of the following rooms for our stay:
2215
2216
2217
2218
2315
2316
We DO NOT want to be in the following rooms:
the first room in Casa Playa (2311) that has the smaller pool and does not directly face the ocean.
the second room in Casa Play (2312)
or the first two rooms in Casa Sirena (2211, 2212) that are closest to the Vista Pool/Bar. We would prefer more privacy than these provide.

Reservation Pre arrival assigned to Ara || CS

Pre-arrival communication sent ... ABM 25 AUG 24
Follow up sent Sep 6 - KC

Profile Notes: General Notes Sr. Unruh is a Pediatric Dentist, he has his own clinic for children...SBG Mar/30/2021
General Notes During Sept 26th -29th 2024 is the 9th visit, last stay wasFeb 08 to 12, 2024.
Reservation Notes Upgrade as per availability stay of December 2016 CG

Special Occasion Date During Jul 04-09, 2019 Celebration of Ms. Hali Morgan's Birthday, ( Chocolate Cake delivered)...IG 04/06/19

During May 6th - 12th , 2018 Celebration of 1 year Anniversary of his girlfriend beating Cancer (Xanath Liquor With Truffles delivered)...AVG

Filter Arrival from Date 09-26-24 Arrival to Date 09-26-24 Page 30 of 34 res_detail
Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

12/May/2018.
Date: May 11th

During December 10-17, 2016 - Celebration of their Anniversary

Strawberries Dipped in Chocolate delivered...SB 14/Dic/16
AN: Dec 11th

BIRTHDAY
Dr. Ben Unruh's April 27th
Ms. Hali Morgan's BD Jul 9th
Specials: R,CON
Color: BLACK

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1117 Velissaropoulos,Alexia,Ms. 09-26-24 10-02-24 BPJP 2 2 1 WEB WSBE GPO DIRPRO12 USD 938.00 CSH 52,438.00
37463146 Alaska SUV 0 0 BKFADULT,BKF
CHILD,ISATAX,N
OR1E_RUP,RC2
00DIR1
Res. Comments: Reservation --- AWARD STATUS ---
DO NOT DELETE OR MODIFY THIS COMMENT
Status: -> AWARDED
Room type: -> Jr Suite Ocean Front with Plunge Pool
Price NT | TTL: -> USD128.00 | USD768.00
Describe: ->
We are very pleased to inform you that you have been awarded:
- the requested eStandby upgrade Jr Suite Ocean Front with Plunge Pool at the agreed supplement of (USD) 128.00 per night.
Reservation --- GUEST COMMIT --- DO NOT DELETE OR MODIFY THIS COMMENT --- FOR INFORMATION ONLY -- NOT AN AWARD DECISION! Guest
has committed to the following eStandby offers on: 2024-09-19 02:05:58 Jr Suite Ocean Front with Plunge Pool for 128.00 USD per night
Reservation TRAVELING WITH

Penelope | 9 Years Old

Sebastian | 5 Years Old
Reservation Mrs. Velissaropoulos is traveling with her two childen 5-9 YO.

mentioned during call **celebrating divorce**

Reservation HOST | KIDS ONLY

Ms. Velissaropoulos requested two teepees set up in her room during her stay for Sebastian and Penelope.
Reservation Pre arrival assigned to Faby by Ange

Pre arrival sent to [email protected] KS

Specials: CON
Traces: *NO 09-20-24 Room number 1426 removed. Room type BTJK changed to BPJP. *WT:OXI
Color: BLACK

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

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Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

1724 Wolff,Taylor,Ms. T- HOPPER USA ( CAPIT 09-26-24 09-29-24 OPJQ 2 0 1 TPW SYN GPO TPWCAP1 USD 868.00 CSH 0.00
2
37457991 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200TPW1
Accompanying Names: Skinner, Taylor
Res. Comments: Reservation For Capital One Premier Collection there is an additionally amenities required as below. INCLUDES $100 Resort Credit Complimentary Daily
Breakfast Complimentary upgrade to next category (subject to availability upon arrival) Complimentary early check-in and late check-out (subject to
availability in resort).
Reservation HOST:

Please be advised that Ms. Natalie Nixon has mentioned that her family and friends will be arriving at the property on Thursday. She has prepared
welcome cards for her guests and requests if it would be possible to place them in the rooms upon their arrival. She will be the one to hand out the
cards when they arrive.

Names: Mike and Toni Nixon

Trina Grace, Russell Grahame, and Mary O’Keeffe * 37443785
Kelsey Nixon and Robert Beckmann * 37447632
Jeff and Maria Roy * 37445865
Chandler and Preston Morrow * 37463404
Macy and Caleb Landes * 37446354
Candice Silver and Jarrod Johnson * 37461122
Taylor Wolff, Taylor Skinner, and Pegah Askari * 37457991
Rachel Davey and Joe Lewis * 37447629
Reservation Email sent reuqesting VCC details
Reservation HOST | GUEST RELATIONS | F&B

Mrs. Wolff | Gluten Allergy

Reservation TRAVELING WITH

Ms. Taylor Skinner

Ms. Pegah Askari
Reservation NO TRANSPORTATION NEEDED

ARR RES: Around 11:00 HRS

Reservation Staying for a wedding - Shannon Corcoran and Natalie Nixon.
Reservation Pre arrival assigned to Faby || CS

Pre arrival sent | Faby

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

17:44
Arrivals: Detailed *New

Room Name Company Arr. Date Dep.Date Room Adl. Chl. Rms. Mkt. Src. Res. Rate Code Currency Rate Pay Deposit
No. Travel Agent Type Code Code Status Amount Mth. Received
Source
Conf No. VIP Last Block Code Arr. Time Carr. Code Method ETD C/H Prev. Prev. Packages Credit Card
Room # of Arrival Stays Nts. No.

Arrival Date 09-26-24

Reservation For questions about bookings, payments or operational needs please contact the Hopper Hotel Partner Service Center at +1 800 328 7100 (US and
Canada toll-free). Outside of the US and Canada click here: https://t.ly/FWYp4. Do not charge the guest credit card for net rates.
Cashiering In case an additional guest show up, please charge 110++ daily
Routing Instruction: Routed to HOPPER USA ( CAPITAL: Window 2 - RM/TX
Specials: CON
Color: YELLOW
1629 Wylder,Stephen,Mr. 09-26-24 09-29-24 OPJS 2 0 1 WEB WSBE GPO DIRPRO12 USD 693.00 CSH 46,371.00
37439142 11:00 UA1185 SUV 12:25 0 0 BKFADULT,BKF
CHILD,ISATAX,R
C200DIR1
Res. Comments: Reservation upgraded from OSRK to OPJS as per avaialbility cegs 09 20 2024
Reservation TRANSPORTATION

ARRIVAL
Date: 26 Septiembre
Time: 11 am
Airline: United Airlines
Flight number: 1185
Pax: 2

DEPARTURE
Date: 29 Septiembre
Time: 12:25 pm
Airline: United Airlines
Flight number: 547
Pax: 2
Reservation Pre Arrival assigned to Mafer
Prearrival sent on August 5 || M.C
Specials: EA,CON
Color: BLACK
Arrival Date Total 66 2 34
Grand Total 66 2 34

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Room Class All Room Types All Rate Code - All
Market Code All Source All Membership Type All Traces All Preferences All Inventory Items All
From Arrival Time 00:00 To Arrival Time 23:59 Stay Statistics All Years
Comment Type All Including Internal Notes Membership Level All
Room Assignment All Reservations
 One&Only Palmilla, Los Cabos 09-25-24

Long Stay Report - Arrivals 18:01

Specials Title Ttl Res Guest Name Adults Children Arrival Departure Nights Room Room City State Country
Type
HO,LS Mr. Alsayed, Abdulrahman 2 0 09-26-24 10-04-24 8 2317 BCJK US
EA,BD,V Dr. 4 Shaub, Michael 2 0 09-26-24 10-03-24 7 1111 BPJP US
AN,LS,CON Mr. Calcinari, Chris 2 0 09-27-24 10-05-24 8 1431 BTJK US
CON Mrs. Kliewer, Sara 2 0 09-27-24 10-04-24 7 1417 BTJK TX US
Mr. Fields, Patrick 2 0 09-28-24 10-05-24 7 OPJS AR US
NS,FHR Mascagni, Samaria 2 0 09-28-24 10-05-24 7 1116 BPJP US

Filter From Arrival Date=09-26-24 Page 1 of 1 longstayreport

To Arrival Date=09-28-24
From Arrival Date=09-26-24
To Arrival Date=09-28-24
 One&Only Palmilla, Los Cabos 09-25-24

Long Stay Report - Inhouse 18:03

Specials Title Ttl. Res Guest Name Adults Children Arrival Departure Nights Room Room City State Country
Type
AN,UP,X4,R,CON Mr. 1 Terramoccia, Casey 2 0 09-25-24 09-26-24 1 1135 BTJK Hewitt NJ US
NS,CON Mr. 1 Okon, Simon 2 1 09-21-24 09-28-24 7 1125 BTJK Seattle WA US
WD,RP,R,V,CON Mr. 1 Corcoran, Shannon 2 0 09-22-24 09-29-24 7 2314 BCJK Arlington WA US
LS Mrs. 1 Moorhouse, Margaret 2 0 09-23-24 09-30-24 7 1112 BPJP Belvedere Tiburon CA US
Mr. 1 Ranalli, Dominick 2 0 09-22-24 09-30-24 8 1434 BTJK Newport Beach CA US
V Mr. 2 Boyarsky, Andrew 2 0 09-23-24 10-01-24 8 1211 B1LP Bellevue Hill NSW AU
V Mr. 2 Boyarsky, Andrew 2 0 09-23-24 10-01-24 8 1222 BTJK Bellevue Hill NSW AU
AN,BD,R,CON Mr. 1 Christie, Gregg 2 0 09-23-24 10-03-24 10 1221 B1LK Scottsdale AZ US
Srita. 1 Cardiel Guerrero, Samantha 1 0 09-21-24 10-05-24 14 1126 BTJK MX

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