5kW All-in-one the Hybrid Inverter User Manual

Important Notice
In order to protect the legitimate rights and interests of users, please read our operating procedures and
safety instructions carefully before using this equipment. Please operate the equipment according to the
operating procedures and safety instructions.

Once using this device, you are deemed to have read, understood, endorsed and accepted all terms and
contents of the device's operating procedures and safety instructions. The User is committed to being
responsible for his or her actions and all consequences arising therefrom.
The User undertakes to use the device solely for legitimate purposes and agrees to these Terms and any
relevant national policies or guidelines.

In using this equipment, please strictly observe and implement the requirements including but not limited to
the operating procedures and safety instructions. All personal injury, accident, property damage, legal
disputes and other adverse events that cause conflicts of interest caused by violations of the user instructions
or force majeure indicated by the safety instructions are the responsibility and loss of the User. Our company
will not assume any responsibility.

Copyright, all rights reserved. The content is subject to change without notice.

Caution!
Failure to observe a warning indicated in this manual may result in injury.

The danger of high voltage and electric shock!

Refer to the operating instructions

Signals danger due to electrical shock and indicates the time(5 minutes)to
allow after the inverter has been turned off and disconnected to ensure safety
in any installation operation.

The danger of hot surface!

Protective earth
Installation Risk Notification
Wear protective gloves when handling equipment by hand to prevent cuts from
sharp objects.
Warning

Make sure the cable label is correct before connecting the cable.
Attention
Construction operation of high-voltage lines may cause fire or electric shock.
The area through which the AC cable is connected and routed must comply with
Dangerous local regulations and specifications.

Please carry out construction following relevant construction safety regulations and standards to avoid safety
accidents. The person in charge of this product must undergo strict training, master the correct installation
method of the system and various safety precautions before proceeding with the equipment.

The installation location should avoid the location of low-lying water accumulation and should be kept at a
safe distance from the surrounding fire-explosive facilities and underground pipelines. The installation
location should be away from open flames, high temperature, dust and corrosive environment. The protection
grade of the selected product enclosure should be compared with the installation environment adapt.

The installation position strength must meet the requirements, all fixing bolts should be tightened, Otherwise
there is a risk of falling and dumping. Install the selected cables, terminals and other components to meet the
current requirements. Before and after installation, ensure that all wiring related to the charging equipment is
tight, well insulated, wired correctly, no wear and crush damage, Otherwise there is a risk of fire and electric
shock.
Before powering the device, confirm that the device is well grounded to avoid electric shock. If any part is
damaged during installation, it should be repaired and replaced in time to avoid damage.

Operation and maintenance risk notification

There is dangerous voltage in the equipment when the system runs, and
non-professionals should not operate and maintain it.
Dangerous

Before maintaining the system clean, electrical connection, and ground

connection, be sure to cut off power . Otherwise, there is a risk of electric
shock and fire.
Dangerous
Equipment operation and maintenance must comply with electrical safety operating procedures, Otherwise
there is a risk of fire and electric shock.

The personnel responsible for the operation and maintenance of this product must have the qualifications of
high voltage and alternating current, etc., He must undergo strict training, master the correct operation
method of the system and various safety precautions, and then carry out various equipment operations
otherwise there may be a risk of electric shock.
The energy storage equipment shall not be maintained when the power is not disconnected, otherwise there
will be a risk of electric shock.

It is strictly forbidden to wear conductive objects such as watches, bracelets, rings, etc, on the wrist during
operation.

There shall be no flammable and combustible materials around the energy storage equipment, and the
operation and maintenance personnel shall clean up in time, Otherwise there is a fire risk.

Operation risk notification

Do not use the system in the event of equipment failure. Do not operate without authorization when the
equipment is abnormal.
Please strictly follow the operating procedures and instructions on the energy storage equipment, and
comply with the industry's safety regulations, Otherwise there will be electric shock and fire risks.
Accidents such as fires, flooding of energy storage facilities, etc, are strictly forbidden to be close to energy
storage equipment. Please inform personnel familiar with the equipment and emergency treatment methods
for emergency treatment.
Modification record
The Document version A00 （2019.03.04）

The First release

The Document version A01 （2019.05.07）

1.2 Modify Working Mode

2.3.2 Add electrical connection diagram
3.1 Update pictures of APP
3.6.2 Note about Battery Lower Limit SOC
4.2 Add Software upgrade
5.3 Update Trouble Shooting

The Document version A02 （2019.06.03）

2.2.2 Update Figure2-2
2.3.2.4 Update Communication cable connection

The Document version A03 （2019.06.22）

2.3.2 Electrical Connection

Update Figure 2-13

The Document version A04（2019.08.17）

4.2 Software upgrade
The PCU software name is changed to “PCU5KSL.bin”
The DSP software name is changed to “DSP5KSL.bin”

The Document version A05（2019.12.04）

4.2 Software upgrade
Added to ensure the inverter is "OFF" before software upgrade

The Document version A06 （2020.05.30）

2.2.1 Update Figure 2-1, Figure 2-2
2.3.2.4 Update Figure 2-23
The Document version A07 (2021.04.28)
3 Sermatec Mate APP
4 System Commissioning
The Document version A08 (2021.09.28)
3 delete Sermatec Mate APP descriptions
4 delete software upgrade descriptions in System Commissioning
The Document version A09 (2022.09.07)
Modify Indicator Description
Modify Technical Parameters
 Contents

1 Summary ...........................................................................................................................1

1.1 The description of the model ..............................................................................................1

1.2 Compose and Operating Principle .................................................................................... 1
2 Installation ........................................................................................................................7

2.1 Safety regulations ................................................................................................................ 7

2.2 Installation preparation ......................................................................................................8
2.3 Installation ......................................................................................................................... 10
2.4 Installation check .............................................................................................................. 21
3 Sermatec APP ................................................................................................................ 23

3.1 Software acquisition ..........................................................................................................23

3.2 Connect to internal Wi-Fi .................................................................................................23
4 System Commissioning ................................................................................................ 24

4.1 Check before commissioning ............................................................................................24

4.2 Power on and Off .............................................................................................................. 24
5 Product Maintenance .....................................................................................................26

5.1 Routine Maintenance ........................................................................................................ 26

5.2 LED Status .........................................................................................................................27
5.3 Trouble Shooting ...............................................................................................................28
6 Technical Parameters ....................................................................................................38
1 Summary
The 5kW all-in-one hybrid inverter (hereinafter referred to as the Hybrid Inverter) can realize Hybrid
Inverter for photovoltaic charging, DC terminal battery charging and discharging, and AC terminal
grid-connected applications.

This chapter describes the model, composition and configuration and working principle of the Hybrid
Inverter.

1.1 The description of the model

Take 5kW power as an example for model description.
Hybrid Inverter model: SMT-5K-TL-LV
The model description is shown below:

Figure1-1 5kW Hybrid Inverter all-in-one model description

1.2 Compose and Operating Principle

The Hybrid Inverter is composed of a power unit (battery charging and discharging circuit, boost and
buck circuit, inverter circuit, auxiliary power source, filter circuit), system control unit, and a system
monitoring unit (including a system communication unit) etc.
This product generally applies to solar storage system, the system is mainly composed of PV panels,
battery, hybrid inverter, local load, Grid etc.The system can realize the functions of transmitting PV power
to Grid, supplying backup load by PV or/and Battery, charging Battery by PV or/and Grid etc.After
carefully research, five work modes are well designed to meet most scenarios, ensure the PV power
generation effectively, supply the backup load reliably, preserve the service time of the battery as long as
possible, etc.
The schematic diagram of the primary circuit of the Hybrid Inverter is as follows: 1. the battery side is
considered as DVC-C circuit; 2.The wire N of back up port is connected to grid neutral via internal relay
when the unit works in stand-alone mode.

1
 Figure1-2 The Hybrid Inverter principle topology

Work Modes:

Five working modes: General mode, Energy Storage mode, Micro-grid mode, Peak-Bottom mode and
AC coupling mode. The Inverter must be configured in APP before powering on: working parameters
(Grid standard, DC side battery type, battery protocol, meter protocol), working mode, (working mode,
utility power price, period setting) ,and other parameters if neccessary. As shown in the figures below:

Figure1-3 Figure1-4

2
Mode 1: General mode (Default)
Suitable for Areas with Stable Grid
1. If PV power is sufficient, PV power will supply to the load, then charge the battery, feeding into a grid at
last if still surplus power (Anti-back-flow is forbidden). (Figure1-5)
2. When PV power is insufficient, batteries and the grid supply power to the load together with insufficient
PV. (Figure1-6)
3. Anti-back-flow is default disabled.
Typical application scenarios:

Figure1-5 Figure1-6

Mode 2: Energy Storage mode

Suitable for Areas with Unstable Grid
1. PV and grid supply power to load and charge batteries together. (Figure1-7)
2. When the Grid is normal, the battery SOC is always in full state.
3. Batteries discharge only when the grid is abnormal.
4. Anti-backflow is default to enable.
Typical application scenarios:

Figure1-7 Sunny Day Figure1-8 Grid is normal

3
 Figure1-9 Grid is abnormal

Mode 3: Micro-grid mode

Suitable for Areas without Grid
1. The Micro-grid power source comes from PV, battery.
2. If PV is sufficient, PV power will supply to the load, then charge the battery. (Figure1-10)
3. When PV is insufficient, Battery supplys power to the load. (Figure1-11)
Typical application scenarios:

Figure1-10 Sunny day Figure1-11 Night

Mode 4: Peak-Bottom mode

Suitable for Areas with Changing Electricity Price
According to the electricity price of utility, the whole day can be divided into four periods (most of the
place): tip, peak, flat and bottom price.
1. During the price of the bottom period, the grid or/and PV charge the batteries and supply to loads
together to storage the electric power. Battery never discharge at this stage.
2. During the price of the flat period, when the PV is sufficient, it provides power in the sequence of
load,battery and grid.
3. During the price of tip and peak period, the battery and PV provides power to the laod, if more
energy will sell to Grid to obtain profit. Battery never charges at this stage.

4
 Figure1-12 Grid price

In Bottom Time Period：

Figure1-13
In Flat Time Period：

Figure1-14 PV is insufficient Figure1-15 PV is sufficient

In Tip and Peak Time Period：

Figure1-16 PV is insufficient Figure1-17 PV is sufficient

5
Mode 5: AC Coupling mode
Suitable for the scenario that grid-tied inverter already there

Cooperate with the existing grid-tied inverter to build a storage system to get more profit. The joint point

is the Grid side or AC terminal.

1. Inverter communicates with CT (smart meter), CT is used to detect the on-gird power;

2. When PV surplus, battery with low SOC （ less than 100% ） : Surplus PV will firstly provides to
loads(backup loads and AC grid loads),then charge the battery ,lastly sell to grid;

3. When PV surplus, battery with full SOC: PV supply power to the load firstly, and then the rest power of
PV will feed into the grid;

4. When PV insufficient: Battery and PV supply power to the load simultaneously; Battery and grid
supply power to the load simultaneously when battery with lower limit of SOC or discharge power not
enough;

5. Off-grid: Battery supply power to backup load;

6. APP will display: Battery charge/discharge power; Backup load power; AC grid load power, and
on-grid power.

Note: CT must be installed under AC-coupling working mode, CT self-checking default enabled, the
device will not start if the CT self-checking(meter detection) failed.

Meter/CT here only communicates with hybrid inverter, so if you enable anti-backflow it works for hybrid
inverter only, cannot work on grid-tied inverter as Sermatec inverter cannot control the grid-tied inverter.

6
2 Installation
This chapter describes the installation and wiring of the Hybrid Inverter . Please strictly follow the
instructions in this chapter to install and wire connection.

2.1 Safety regulations

The Hybrid Inverter has high voltage and large current inside. To ensure personal safety, the following
regulations should be noted at all times.
The Hybrid Inverter can only be installed by personnel who have received training in the Hybrid Inverter
and have a good knowledge of the Hybrid Inverter. During the installation process, always observe the
safety precautions and local safety regulations before the catalog of this manual;

Do not operate or maintain the inside of the system during thunderstorms or wet weather to prevent
electric shock;
If operating inside the Hybrid Inverter, ensure the system is not powered on.
If the hybrid inverter is equipped with an anti-theft lock, please be sure safe keeping of the key.

7
2.2 Installation preparation
2.2.1 Unpacking inspection
Only when the goods arrive at the installation site can the unpacking box be allowed to be inspected. The
inspection is completed by the customer's representative and the supplier's representative. Unpack the
package, review the checklist.

Figure2-1 Packing list

Figure2-2 The Hybrid Inverter Overview

8
2.2.2 Cable and Air switch preparation
Serial Cable Name Recommended cross-sectional area Color of cable Cable OD
model (mm²) (mm)

1 PV side DC UL1015 12AWG 3.31 Red、Black 4.00±0.15

positive and
negative input

2 Battery side DC UL10269 4AWG 16-25 Red、Black 10.00±0.30

positive and
negative input

3 AC output UL1015 10AWG 4～6 Red、Black 4.60±0.20

Yellow-Green

Note: Be sure all cables withstand voltage, temperature-resistance equal to or better than the recommended
model, and complying with relevant regulation of the electrical industry.
Selection of switch

Recommended DC switch Recommended AC switch

PV(option) Battery(option) AC Load AC Grid

Rated Rated
voltage ≥580V DC ≥58V DC voltage ≥250V AC ≥250V AC

Rated Rated
current 16A 160A current 32A 32A
Table 2-2 Table 2-3

2.2.3 Installation Kit

1. Electric drill (drilling bit: ￠8mm)
2. Screwdriver (Philips screwdriver: M3、M6; Flathead screwdriver: M3)
3. Wire stripper(4~6mm²)
4. Wire crimper 1 (Model: H4TC0001; Manufacturer: Amphenol)
5.Wire crimper 2( OT terminal, 4~6 mm²)
6. Open-end wrench (Model: H4TW0001; manufacturer: Amphenol)
7. Multimeter

2.2.4 Installation requirements

1. Wall bracket Installation
1) It is necessary to ensure that the installation position is flat and the thickness of the whole wall exceeds
100mm.

9
2) Ensure the installation wall is vertical to the ground. If it is sloping ,the tilt angle is only allowed to be less
than 15°.
3) Ensure the installation wall is solid enough to meet the requirements of load bearing for the hybrid inverter.
4) The mounting position is supposed to avoid direct sunlight.

Figure 2-3 Perpendicularity requirement

2. Installation space requirements

Product installation position, leave 300 mm of space for maintenance and heat dissipation left, right and front

Figure 2-4 Mounting distance

2.3 Installation
2.3.1 Mounting
STEP 1: Mark mounting hole on the wall Drill hole with 8mm diameter of bit. Ensure a depth of 80mm.

10
 Figure 2-5 Mounting hole

STEP 2: Hammer expansion tube into the wall mount bracket on the wall, keep aligned with the holes.

Figure 2-6

STEP 3: Mount the Sematec hybrid inverter on the bracket.

Figure 2-7

STEP 4: Secure the inverters with M6 screw on the right side.

11
 Figure 2-8

STEP 5: Install anti-theft lock if necessary ( Optional, equipped by user).

Figure 2-9

2.3.2 Electrical Connection

Hybrid Inverter System Connection Diagram

Figure 2-10 Hybrid Inverter System connection Diagram

For AU/EN：

12
 Figure 2-11
For Other Countries：

Figure 2-12
Power Meter connection diagram:

Figure 2-13 (Acrel Single phase Meter)

13
 Dangerous

1) Make sure all switches are at the closed(disconnect) position before the electrical connection.
2）Only qualified installation person can implement the installation of AC and DC input cable.
2.3.2.1 Connect PV cable

Attention
It is strictly prohibited to connect positive poles( PV1+、PV2+、BAT+) and negative (PV1-、PV2-、
BAT+) reversely or incorrectly. Otherwise it would affect normal operation, or even cause damage
and other serious consequence.
The length of the external cable to the PV side and battery side is suggested to be less than 30m.
PV array should not be connected to the grounding conductor.
The minimum insulation resistance to the ground of PV panels must exceed 34kΩ, there is a risk of
shock hazard if the minimum resistance requirement is not met.
STEP 1: Check and verify PV rotary switch is at the OFF position.

ON

OFF

Figure 2-14

STEP 2: Follow the requirement to cramp and connect the H4 connector to a cable which can find from
installation kits.
Crimp the H4 connector to the cable as required.

Figure 2-15

14
STEP 3: Use multimeter to measure PV side voltage and verify correct polarity, ensure the open-circuit voltage
is less than 580V.
Hybrid Inverter System connection Diagram

Figure 2-16 PV Polarity check

2.3.2.2 Connect BAT cable

Attention
Make sure that the installation location meets the following conditions:

The area is completely waterproof.

The floor is flat and level.
Batteries should not be connected to the grounding conductor.
The ambient temperature is within the range from 0°C to 50°C.

The temperature and humidity are maintained at a constant level.

There is minimal dust and dirt in the area.

Batteries need to comply with local regulations.

Suggestion: If the battery is to be installed indoor, for details please refer to the battery

Manufacture`s user manual.

Suggestion: Batteries must be installed at a distance from each other; for details please refer to
the battery manufacture`s user manual.

As for the number of cells used, it will be decided by customer`s choice; The choice must comply with
the following requirement: the voltage is 40-58V.

STEP 1: Connect positive and negative terminals to the corresponding interfaces

15
 Figure 2-17 Battery terminals connection

STEP 2: Use multimeter to measure Battery side voltage and verify correct polarity, ensure open-circuit
voltage is less than 58V.
2.3.2.3 AC output cable connection

Attention
PE cable should be connected properly and reliably, otherwise it would affect normal operation, even
cause product damage and serious consequences.

Both PE ground terminals in the connector and ground point on the enclosure can be earthed
simultaneously.

Don`t reversely connect PV input cable and battery power cable to interfaces! Otherwise, it will affect
normal operation.

Don`t reversely connect the AC backup load connector and AC Grid connector, AC backup load cable,
and AC Grid cable! Otherwise, it will affect normal operation.

16
STEP 1: The connector and cable are required to be reliably connected as shown below.Order of connection
is L（Red），N（Black） ，, -PE
Cable sectional are 6 mm²， stripping length 6mm

`
Figure 2-19

STEP 2: Measure grid voltage by multimeter, ensure grid voltage is less than the high limit of voltage required
by all national grid standards.
STEP 3: Connect connector to AC Load interface and grid interface, rotate and lock them.

Figure 2-20

Note: Do not connect reverse the backup load side connector and the grid side connector.
STEP 4: PE Installation

17
 Figure 2-21

2.3.2.4 Communication cable connection

STEP 1: Remove the waterproof cover plate that comes with the Hybrid Inverter
STEP 2: Plug the wire connector of the waterproof cover plate in the accessory into the corresponding
interface of the Hybrid Inverter.
STEP 3: Fix firmly by screw.

STEP 4: Screw up the water-proof cylinder, connect the cable from the “RS485” interface to the interface of
the Power Meter, connect the cable from the “To battery” interface to the BMS interface in the battery (default
length of cable is 3m)

Figure 2-22 Communication cable connection diagram

18
DRED , Power Meter and BMS Connection:

Figure 2-23

The RJ45 socket pin assignments for DRED, Power Meter and BMS as follows:

Figure 2-24

19
If you need to use DRED function, please put the left dip switch to the upper position.

Figure 2-25

The inverter shall detect and initiate a response to all supported demand response commands, demand
response modes are described as follows:
Table 2-4
Mode Requirement
DRM 0 Operate the disconnection device
DRM 1 Do not consume power
DRM 2 Do not consume more than 50% of rated power
Do not consume at more than 75% of rated power AND Source reactive power if
DRM 3 capable
DRM 4 Increase power consumption(subject to constraints from other active DRMs)
DRM 5 Do not generate power
DRM 6 Do not generate at more than 50% of rated power
Do not generate at more than 75% of rated power AND Sink reactive power if
DRM 7 capable.
DRM 8 Increase power generation(subject to constraints from other active DRMs)

2.3.2.5 GPRS Module (Optional) and Wi- Fi Antenna Connection

If the user selects the GPRS module, remove the dust cover plate of the GPRS module interface and install
the GPRS module.

Figure 2-26

The GPRS socket pin assignments as follows:

20
 PIN Signal Name

1 VCC

2 GND

3 485A

4 485B

Figure 2-27 GPRS socket Pin

If WiFi used, please install the antenna to the antenna socket.

Figure 2-28 WiFi antenna diagram

2.4 Installation check

After the Hybrid Inverter is installed, be sure to check the installation according to the following table!
Table 2-5 Installation checking list

Serie Check content

Check item
l
1 Check whether the Hybrid Inverter installation is vertical and stable.

Check that all bolts are tight (especially pay attention to the electrical
2 connection), whether the flat washers and spring washers are complete, and
whether they are installed in reverse.
Installation
Check whether the reserved distance below the Hybrid Inverter meets the
3 requirements.

Check whether the accessories are complete and the cable is intact and not
4 damaged.

1 Check PV cable polarity, ensure they are connected properly.

Electrical

21
 Serie Check content
Check item
l
connection
2 Ensure PV rotating switch is at OFF position

3 Check load connector , grid connector whether they are connected properly.

4 Check if the ground point on the enclosure is earthed reliably.

5 Check the AC and DC connectors whether are reliably connected.

Check that the model specifications of the incoming and outgoing cable are
6 correct.

7 Check that all cable connections are secure and reliable

Check whether or not the color of AC cables is standardized, with complete

8 security identity.

Check that the cables are neat and that the cable ties are in compliance with the
9 process specifications.

22
3 Sermatec APP
Sermatec App is used to check and control inverter parameters. There are two modes: Local Connection
Mode and Web Cloud Mode.
Local Connection Mode: Use the phone to connect to device by WiFi locally, you can check and set device
parameters.
Web Cloud Mode: Use Internet to check and control device remotely. After log-in APP, you can use Web Cloud
related functions: Check device parameters, issue orders online.

3.1 Software acquisition

1 Andriod User please visit Google Play, search ‘Sermatec’ to download.
2 iOS User please visit App Store, and search ‘Sermatec’ to download and install.
3 Andoriod User please download in Sermatec Official Site:
https://www.sermatec-ess.com/download-center/

3.2 Connect to device Wi-Fi

Please flow the steps below to connect to device Wi-Fi for the first time:
1 Supply the Power to the inverter (Gird, PV or Battery).
2 Find Wi-Fi name from the label on the inverter and connect to Wi-Fi by initial password “gsstes123456”.
（Figure 3-1）.
3 Open Sermatec APP, select ”Local Connection Mode”, check and set device parameters. Refer to the
<<Sermatec APP User Manual >>to get the detail information.

Figure 3-1 Wifi name and password

23
4 System Commissioning
This Chapter is the instructions for commissioning after installation.
During the process of commissioning, complying with the safety regulation is necessary.

4.1 Check before commissioning

Dangerous
Please contact operation personnel to implement commissioning.

Please take off metal items like a ring, bracelet, watch, etc, which would cause a short circuit.
During the process, pay attention to high voltage danger, avoid personal injury and property loss.
Ensure well-grounded and installation check before commissioning.

Operation personnel is required to check the items in Table 4-1 strictly showed below.
Table 4-1 Checking List
Checking Checking
Checking Content Remark
Sequence Standard

Check to ensure the condition of PV,

1 Switch Off
DC air switch BAT

Check to ensure the condition of

2 Switch Off PV
PV rotatory switch
Use a multimeter to measure PV
3 switch voltage, ensure the voltage
is less than 580V
Use a multimeter to measure BAT
4 input switch voltage, ensure the
voltage is less than 58V
Check to ensure the condition of
5 Switch Off Grid , Load
AC air switch
Ensure battery powering on is RS485（optional）
7 Normal
normal
Check to ensure battery
8 Normal Battery BMS
communication is normal
Check to ensure grid and loads
9 Normal Grid, Load
work normally

4.2 Power on and Off

Power ON steps:
STEP 1: Close PV rotatory switch, PV input switch (option), BAT input switch, AC side switch, Load side
switch.

24
STEP 2: Run Sermatec App(local connection mode), connect to the inverter, and check if there is some
abnormal warning.
STEP 3: If there is no warning, setting Grid standard (must), Battery type (must), then click “Proceed.”
STEP 4: Setting Working mode (Must) in your application.
STEP 5: Setting other parameters (Optional) such as: Price setting, Period setting and etc.
STEP 6: Click the “startup” button to power on the inverter.
STEP 7: Check and observe running data and status on the parameters page for several minutes.
STEP 8: Click the “Warning” button to check the system fault info if any fault occurred.

Power OFF steps:

STEP 1: Click the “Shutdown” button in the “Setting” menu to power off the inverter.
STEP 2: Open the switches if needed.

25
5 Product Maintenance
This chapter mainly introduces routine maintenance, troubleshooting.

Dangerous
①. You will be obliged to implement product maintenance complying with the safety regulations.

②.The personnel to implement the internal operation of inverters must be trained and qualified with
sufficient knowledge of the electrical systems.

③.It is required to implement powering down before the system clean、confirming the reliability of
electrical connection, the ground connection , etc.

S TEPS to power off

a. Run APP, execute the shutdown command, and please refer to Chapter 4.2

b. Sequentially disconnects

①. PV side switch,

②. Battery side switch,

③. PV rotatory switch on the inverter,

④. AC grid side switch

⑤. AC load side switch.

5.1 Routine Maintenance

Table5-1

Checking Checking Method Maintenance

Content Period
System Clean Periodic inspection for cooling fan, clean out dust Once in six months
to one year
System 1. Observe the physical appearance of inverter to
running status determine whether it is damaged or deformed.
2. If there is any noise from the inverter during the
Once in six months.
operation.
3. During the operation, check and ensure all
parameters are set properly.
Electrical 1. Check if the cable connections loosen.
Connection 2. Check if cables are damaged, especially for bus
cables. Half a year after first
26
 3. Check if there are signs of cuts on the coat commissioning.
contacted with the metal’s surface. Once half a year to
4. Check if the cylinders on the unused DC input one year afterward.
terminal and unused GPRS interface are tightened.
Grounding Check if the grounding cable is grounded firmly.
reliability

5.2 LED Status

Table5-2

Display item Status Corresponding state description

On: System is active and on-grid
SYSTEM Blink: System is active and off-grid
Off: System is standby
On: AC-Load is active and normal
BACK-UP Blink: AC-Load is active and overload
Off: AC-Load is off
On: All PV is normal
SOLAR Blink: One PV is abnormal
Off: All PV is abnormal
On: Battery is normal
BATTERY Blink: Voltage of battery is low
Off: Battery is abnormal
On: Consuming electricity
GRID Blink: Generating electricity
Off: Grid is abnormal
On: Inverter is in Local Connection Mode
Fast Blink: Inverter is trying to connect to Router Wifi
WIFI Slow Blink: Inverter has successfully connected to
Router Wifi
Off: Wi-Fi is not active

On: Fault has occurred

FAULT Off: No Fault

27
5.3 Trouble Shooting

Table 5-3

Error message Fault cause Solutions

1. Shut down and turn on when
Abnormal frequency the power grid is normal.
Grid Phase Lock Failure
or voltage of the grid 2. If step 1 does not help, please
contact Sermatec Service team.
1. Shut down inverter and check the
AC backup or AC
circuit, restart after correction.
AC Output Short Circuit Error Grid port have short
2. If step 1 does not help, please
circuit issue
contact Sermatec Service team.

Output Current Leakage Error Abnormal electrical 1. Shut down inverter and check the
connection AC output circuit, ensure PE is
grounded well,restart after
correction.
2. If step 1 does not help, please
contact Sermatec Service team.
The leakage current Make sure the leakage current of
of the load exceeds load meets the standard(less than
the standard. 230mA).
1. Please check backup load power
to see if it is overloaded;
A. For 10K inverter, none-inductive
load cannot be more than 10kW
The output power
(each phase is not more than
exceeds the upper 3.3kW).
AC Output Overload Warning The inductive load cannot be more
limit of output
than 3.3kW (each phase is not more
power. than 1.1kW).
B. For 5K inverter, none-inductive
load cannot be more than 5kW, the
inductive load cannot be more than
1.7kW.
Inverter Soft Start Up Failure Inverter AC Voltage 1. Occasional failures can

28
 lower than local grid automatically recover.
code voltage range 2. The inverter cannot automatically
recover, shut down, and turn on
when the power grid is normal. If it
still cannot self-recover, please
contact the Sermatec service team.
1. Check grid frequency, and restart
The frequency of the the inverter after the grid frequency

Grid Frequency Low Warning grid is lower than recover to normal range.
the lower limit 2. If step 1 does not help, please
contact Sermatec Service team.
1. Check grid frequency, and restart
The frequency of the the inverter after the grid frequency
Grid Frequency High Warning grid is higher than recover to normal range.
the upper limit 2. If step 1 does not help, please
contact Sermatec Service team.
1. Check grid voltage, and restart
The voltage of the the inverter after the grid voltage
Grid Voltage Low Warning grid is lower than recover to normal range.
the lower limit 2. If step 1 does not help, please
contact Sermatec Service team.
1. Check grid voltage, and restart
The voltage of the the inverter after the grid voltage
Grid Voltage High Warning grid is higher than recover to normal range.
the upper limit 2. If step 1 does not help, please
contact Sermatec Service team.
Make sure the PV2 connection is
PV2 no voltage
normal, and the switch is closed.
PV2 Undervoltage Warning 1. Check PV2 configuration,
The voltage of PV2 is
increase PV2 open-circuit voltage.
lower than the lower
2. If step 1 does not help, please
limit
contact Sermatec Service team.
1. Check PV2 configuration, reduce
The voltage of PV2 is
PV open-circuit voltage.
PV2 Overvoltage Warning higher than the
2. If step 1 does not help, please
upper limit
contact Sermatec Service team.

PV1 no voltage Make sure the PV1 connection is

29
 normal and the switch is closed.
PV1 Undervoltage Warning
1. Check PV1 configuration,
The voltage of PV1 is
increase PV2 open-circuit voltage.
lower than the lower
2. If step 1 does not help, please
limit
contact Sermatec Service team.
1. Check PV1 configuration, reduce
The voltage of PV2 is
PV1 open-circuit voltage.
PV1 Overvoltage Warning higher than the
2. If step 1 does not help, please
upper limit
contact Sermatec Service team.
1. Check cable connection, resume
PV2 positive and
to work when going back to normal.
Reverse PV2 Warning negative poles
2. If step 1 does not help, please
reversed connected
contact Sermatec Service team.
1. Check cable connection, resume
PV1 positive and
to work when going back to normal.
Reverse PV1 Warning negative poles
If step 1 does not help, please
reversed connected
contact Sermatec Service team.

1. Occasional failures can

automatically recover.
2. The inverter cannot automatically
recover, shut down, and turn on
Bus Software Start Up Failure Inverter Damage when the power grid is normal. If it
still cannot self-recover, please
contact the Sermatec service
team.

1. Occasional failures can

automatically recover.
2. The inverter cannot automatically
Bus Hardware Start Up Failure Inverter Damage recover, shut down, and turn on
when the power grid is normal. If it
still cannot self-recover, please
contact the Sermatec service team.

30
 1. Occasional failures can
automatically recover.
DC Bus Capacitor 2. The inverter cannot automatically
Inverter Damage recover, shut down, and turn on
Undervoltage Warning
when the power grid is normal. If it
still cannot self-recover, please
contact the Sermatec service team.
1. Occasional failures can
automatically recover.
DC Bus Capacitor Overvoltage 2. The inverter cannot automatically
recover, shut down, and turn on
Warning Inverter Damage
when the power grid is normal. If it
still cannot self-recover, please
contact the Sermatec service team.
DC Bus Voltage Imbalance The load is a 1. Occasional failures can
Warning half-wave load. automatically recover.
Inverter Damage 2. The inverter cannot automatically
recover, shut down, and turn on
when the power grid is normal. If it
still cannot self-recover, please
contact the Sermatec service team.
1.Short time failure is normal,
waiting for PV or grid to charge;
2. It is recommended to turn off the
inverter when there is no PV or
Battery SOC Lower Than The power grid for a long time. Turn on
Low Battery SOC
Lower Limit Error when PV or grid is normal.
3. increase the discharge SOC lower
limit setting in Sermatec Mate APP.
4. If above steps cannot help please
contact the Sermatec service team.
Battery Charge/Discharge Battery current is 1.Occasional failures can
Overcurrent Warning lower than the automatically recover.
requirement. 2.Reduce the load.
3.Change the battery.
4.Reduce the charge or discharge
current in Sermatec Mate APP.
5.If above steps cannot help please
contact the Sermatec service team.
BMS send wrong 1.Shutdown Battery system and
fault power on again.
2.Change the battery.

31
 3.Get help from battery supplier.
1. Connect the cables to the
correct terminal. Otherwise, there
will be severe consequences.(For
5K,the error will persist until you
correct the cables; for 10K it will
Connector
popup this error before powering on
AC Grid and AC Back-up Load Installation Errors on
Cables Connected Inversely and will not allow you to power on
AC Grid Side and
Error inverter before you correct the
Back-up Load Side
cables, but if the 10K is running
without grid and now connecting to
grid the 10K will be damaged.)
2. If step 1 does not help,please
contact the Sermatec service team.
Battery voltage is 1. Check battery voltage, reduce
Battery Overvoltage Warning higher than the battery voltage or change battery;
2. If step 1 does not help,please
upper limit contact the Sermatec service team.
Battery voltage is 1. Check battery voltage, increase
lower than the lower battery voltage or change battery.
2. If step 1 does not help,please
Battery Undervoltage limit contact the Sermatec service team.
Warning (EOD) 1. Change work mode to “energy
Battery discharged storage” mode to charge the battery
SOC to normal range.
too much
2. If step 1 does not help,please
contact the Sermatec service team.
1. Make sure the insulation
impedance of the PV module is
Insulation
PV+ Insulation Impedance greater than 34kΩ.
impedance is less
Fault 2. If step 1 is done but error
than the limit value
still,please contact the Sermatec
service team.

32
 1. Make sure the insulation
Insulation impedance of the PV module is
PV- Insulation Impedance
impedance is less greater than 34kΩ.
Fault
than the limit value If step 1 is done but error still,please
contact the Sermatec service team.
1. Occasional failures can
automatically recover.
2. The inverter cannot automatically
Inverter Damage recover, shut down, and turn on. If it
PV Bus Software Start Up
Failure still cannot self-recover, please
contact the Sermatec service team.
PV Power is not
Increase PV power to effective
enough value.

1. Occasional failures can

automatically recover.
2. The inverter cannot automatically
PV Bus Hardware Start Up Inverter Damage
Failure recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.

1. Occasional failures can

Internal relay cannot automatically recover.
2. The inverter cannot automatically
Relay Check Failure close or open recover, shut down, and turn on
normally when the power grid is normal. If it
still cannot self-recover, please
contact the Sermatec service team.
The actual ambient No operation is required. When the
temperature is too temperature rises, it will recover by
low itself.
1. Occasional failures can
IGBTA/B/C Temperature
automatically recover.
Sensor Fault
Temperature sensor 2. The inverter cannot automatically
failure recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
There are something Check if there are anything around
IGBTA/B/C Temperature Too
around affecting that affects heat dissipation, if yes,
High Fault
heat dissipation. remove the obstacle.

33
 Keep away from heat sources and
There are heat reduce the ambient temperature. If
sources around, the inverter cannot automatically
causing the ambient recover after the temperature goes
temperature to be down, shut down, and turn on, if it
too high. still cannot self-recover, please
contact the Sermatec service team.
1. Occasional failures can
automatically recover.
Temperature sensor 2. The inverter cannot automatically
failure recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
Setting Page Battery
Choose the right battery protocol in
Protocol selection
APP
error
1. Check the battery brand&series
is on our approved battery list.
2. Check if you chose the correct
battery protocol on the
Sermatec Mate App.
APP Cannot Read The Communication fault 3. Check battery voltage by using
Information about Battery a multimeter, ensure it is in
between battery and correct range.
Inverter 4. BMS cable must be correctly
plugged and the wires should
be ok, can measure by
multimeter.
5. If everything above is normal
but still issue, please contact
the Sermatec service team.
The connection 1.Check the WIFI password is
between the mobile correct.
phone and Wi-Fi 2.shut down and restart inverter.
failed.
The Mobile Phone Cannot The WIFI signal is Check the if WIFI antenna is
Connect to Inverter WiFi too weak. installed correctly.
1. Move close to the inverter to
The mobile phone is
connect to the inverter WiFi.
too far from the
2. If step 1 does not help, please
inverter
contact the Sermatec service team.
The grid phase 1. Check and correct the grid phase
Grid Phase Sequence Error sequence is wrong sequence.
2. If everything above is normal but

34
 still issue, please contact the
Sermatec service team.
1. Occasional failures can
automatically recover.
Battery Side Bus Software Problem in inverter 2. The inverter cannot automatically
Start Up Failure hardware recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
Problem in inverter 1. Occasional failures can
hardware automatically recover.
Battery Side Bus Hardware 2. The inverter cannot automatically
Start Up Failure recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
Inverter Damage 1. Occasional failures can
automatically recover.
Bus Level 1 Undervoltage 2. The inverter cannot automatically
Warning recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
PV overvoltage Decrease number of PV modules, or
decrease PV open-circuit voltage
Oscillated 1. Occasional failures can
automatically recover.
2. The inverter cannot automatically
recover, shut down, and turn on. If it
Bus Level 1 Overvoltage still cannot self-recover, please
Warning contact the Sermatec service team.
Inverter hardware 1. Occasional failures can
error automatically recover.
2. The inverter cannot automatically
recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
PV Power Supply Weak Off-grid error, PV Increase PV power.
power is not enough
Warning
for load
Meter is not 1.Check if you installed the correct
connected model of meter(Acrel or Eastron).
effectively 2.Check the wiring of the meter.
Meter Warning
3.Enable “Meter Detection
Function” to check if the meter is
connected correctly;

35
 4.If above steps cannot solve, please
contact the Sermatec service team.
Parallel Address Overlimit Maximum 4 Make sure that the number of 10K
inverters(10K) in inverters connected in parallel are
Warning
parallel less than 4.
Communication 1.Check if the connection is
cable between 10K effective.
Parallel Cable Fault is not connected 2.If the connection is correct, but
effectively the error still exists, please contact
the Sermatec service team.
Inverter hardware 1. Occasional failures can
error automatically recover.
Level 2 Bus Software Start Up 2. The inverter cannot automatically
Failure recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
Meter cannot 1.Check if you installed the correct
communicate with brand of the meter,only Acrel and
inverter Eastron sepcial series are supported.
2.Check if the communication cable
is connected effectively.
Meter Communication Failure
3. Use a multimeter to check if the
socket pins in the communication
cable are effective.
4. If everything above is correct,
please contact the service.
Do not charge or 1.Check Working Mode, check PV
discharge according power, load power. If everything is
to normal logic normal,;
2. Check if there is any alarm that
charge/discharge voltage/current
Charging/discharging issue already reach the limit;
3. Check if the SOC already reach
the limit;
4. If all above is normal but still
problem, please contact the
Sermatec service team.
PV, battery and grid 1. Ensure the PV, battery,grid
voltage should be in voltage is in normal voltage range
normal working according to specifications, ensure
voltage,one of the PV switch is on,PV polarity is correct
Inverter cannot power on
three could power if only with PV connected.
on inverter if it is 2. If all above is normal but still
above the minimum problem, please contact the
voltage. Sermatec service team.
36
 Inverter Damage 1. Occasional failures can
automatically recover.
2. The inverter cannot automatically
recover, shut down, and turn on. If it
still cannot self-recover, please
contact the Sermatec service team.
Battery SOC changes 1.Please change work mode to
a lot suddenly ‘energy storage’ mode, to charge the
(especially for lead battery to full SOC and then check
SOC value abnormal acid battery of 5K again.
inverter) 2.If everything above is normal but
still issue, please contact the
Sermatec service team.
Battery has no data 1. Check the battery type is on our
displayed in approved battery list.
Sermatec Mate APP. 2. Check if you chose the correct
battery protocol on the Sermatec
Mate App.
3. Check battery output voltage by
BMS Communication failure using a multimeter, ensure it is in
correct range.
4. BMS cable must be correctly
plugged and the wires should be
ok,can measure by multimeter.
5. If everything above is normal,
please contact the Sermatec service
team.
Do not feed 1. Check Working Mode, check PV
electricity to the grid power, check load power, check if
when anti-backflow the meter is installed effectively,
is Prohibited. check warnings for meter.
2. If everything above is normal,
Anti-backflow issue please contact the service.
Feed electricity to 1. Check if the meter is installed
the grid when effectively, check warnings for
anti-backflow is meter.
Enabled. 2. If everything above is normal,
please contact the service.
SolarWIFIXXXXXX 1. Power off the inverter, wait for
cannot be found in 10 minutes then power on again to
Inverter could power on but cellphone try;
2. If step 1 does not help, please dip
no WIFI hotspot
the dip switch to reset the inverter,
method please consult Sermatec
service team;
37
 3. If step 2 does not help, please
contact service team for more
solutions.

6 Technical Parameters
Table6-1
Technical parameters Parameters
PV Input (DC)
Maximum PV array power(w) 6000
Vmax PV（V） 580

Rated voltage（V） 360

Maximum input current(A) 13/13

Isc PV(V) 14/14
MPPT voltage range 125-550
Number of MPPT trackers 2
Battery input and output
Battery voltage range（V） 40-58

Rated battery voltage （V） 48

Rated charging/ discharging power(W) 4200/5000

Maximum charging/discharging current(A) 70/100
BMS communication interface CAN/RS485
Reverse polarity protection YES
Grid Input/Output parameters
Grid rated apparent power（VA） 5000

Grid rated voltage（V） 220/230Va.c.

Grid connection 1/N/PE

Grid rated frequency（Hz） 50/60

Grid rated current（A） 21.7

Grid maximum current（A） 22.8

Overcurrent protection(A) 26
Short circuit current(A) 129Apeak, 8.5Arms
Power factor range 0.8 ahead~0.8 behind
Total harmonic distortion（THD, <3%

rated power）
Load Output (With Battery)

38
 Rated power（VA） 4600

Rated voltage（V） 220/230Va.c.

Electrical connection 1/N/PE
Rated frequency（Hz） 50/60
Maximum current 20.9
Rated current（A） 20

Overcurrent protection(A) 60
Short circuit current(A) 98Apeak, 45Arms
Support power mode、Overpower 5 kw
Peak power（W）duration @ Ta=25°C
（30min）
、6kw(5min)

UPS switch time（S） <0.5

Total harmonic distortion THD（Linear load） <3%

Efficiency
MPPT Efficiency（%） 99.9

Europe Efficiency（%） 97

Max Efficiency（%） 97.8

Battery charge/discharge efficiency（%） 97.6/96

Power consumption
Standby Self consumption（W） <25

Standard
Safety IEC62109-1-2 / IEC62040
EMC EN61000-6-1/EN61000-6-2/EN61000-
6-3/EN61000-6-4/IEC 62920
EN50549-1:2019 / AS/NZS 4777.2 /
Certification
DIN VDE0124-100:2020
Environment limit
Ingress protection (IP) rating IP 65
Protective class class I
Operating temperature range -25°C...+60°C (>+45°C,derating)
Altitude (M) <2000
Storage temperature range（℃） -20 to +60

Noise emission（dB） <30

Overvoltage category DCⅡ;ACⅢ

Dimensions and Weight
Dimensions (W*H*D) (mm) 516（W）*525.6（H）*151.7（D）

39
 Weight (kg) 28
Cooling concept Natural-cooling
Isolation type Transformerless
Communication Wi-Fi, GPRS（Optional）, RS485
Display LED
Warranty (Years) 5

Notes: “ * ” South African grid connection standard 4600w

40