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Tour Assistant

Shwe Yamin Oo is applying for the position of Tour Assistant, highlighting her extensive experience in customer service and hospitality. She has a background in Hotel Management and has worked in five-star hotels, developing strong communication and multitasking skills. Shwe is eager to contribute to the organization's success by delivering exceptional guest experiences.

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ooshweyamin715
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5 views

Tour Assistant

Shwe Yamin Oo is applying for the position of Tour Assistant, highlighting her extensive experience in customer service and hospitality. She has a background in Hotel Management and has worked in five-star hotels, developing strong communication and multitasking skills. Shwe is eager to contribute to the organization's success by delivering exceptional guest experiences.

Uploaded by

ooshweyamin715
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MS.

SHWE YAMIN OO
Tour Assistant +959403527270

North Oakkalapa, Yangon

[email protected]

To whom it may concern ,


Hiring Manager

Dear Sir/Madam,

I am writing to express my strong interest in the position of Tour Assistant at your organization, as
advertised on your website. With extensive experience in managing reservations, welcoming guests, and
delivering exceptional customer service, I am confident in my ability to contribute positively to your team.

I developed a reputation for providing outstanding guest experiences by greeting customers with
professionalism and maintaining a welcoming demeanor. My passion for the hospitality industry drives
my commitment to delivering high-quality service and ensuring every guest feels valued.

During my academic journey in Hotel Management, I gained valuable hands-on experience through part-
time work at a five-star hotel. This role enabled me to sharpen key skills such as effective communication,
attention to detail, and the ability to handle multiple tasks simultaneously. These competencies, coupled
with my strong interpersonal skills and work ethic, make me well-equipped to meet and exceed the high
standards of your establishment.

Furthermore, I thrive in fast-paced environments and am highly adaptable to the evolving demands of the
hospitality sector. I am eager to apply my knowledge and learn new strategies to contribute to your
hotel’s reputation for excellence.

I would welcome the opportunity to bring my enthusiasm, professionalism, and organizational skills to
your esteemed organization. Please feel free to contact me at your earliest convenience to schedule an
interview.

Thank you for considering my application. I look forward to the possibility of contributing to your
team’s success and delivering exceptional guest experiences.

Warm regards,

Shwe Yamin Oo
SHWE YAMIN OO
TOUR ASSISTANT
+959403527270
[email protected]
North Oakkalapa, Yangon

PERSONAL INFORMATION SUMMARY

Date of birth - 6.March.2001 Dedicated hospitality professional with over one


Marital status - Single year of experience in guest service and customer
relations.Skilled in creating memorable experiences
Nationality - Myanmar ( Burmese)
for international and domestic clients through
seamless service and customer-focused solutions.
EXPERIENCE Strong communication, problem-solving abilities,
and adaptability in high-pressure environments.
Waitress
EDUCATION
Sky Star Hotel
Mawlamyine University ( 2018-2020 )
Welcomed guests warmly, ensuring a positive
first impression. Bachelor of Arts , English (Third Year)
Managed time effectively to assist with Mhti -International College ( 2023-2024 )
beverage service while guests waited.
Provided personalized services based on Advanced Diploma in Hospitality & Tourism
guest preferences and requirements. Management
Front Office Service Course
Waitress Food and Beverage Service Course
Novotel Hotel
SKILLS
Greeted and escorted guests to their tables
with a friendly and professional demeanor. Excellent communication and multitasking skills
Maintained cleanliness in dining and kitchen Strong problem-solving and decision-making
areas. abilities
Provided detailed information about menu Active listening and prompt customer complaint
items and managed guest inquiries resolution
efficiently. Teamwork and adaptability under pressure
Ensured order accuracy and high-quality Familiarity with reservation systems and
service delivery. hospitality software

LANGUAGE SOCIAL WORK

Advanced Organizer
Burmese : Native
Coordinated PowerPoint presentations and
English : Upper intermediate
ensured deadlines were met.
Organized conversation classes and hosted
debate sessions.
Facilitated group discussions, enhancing
participant engagement.

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