360° Value Report 2023

Driving reinvention, delivering value

Contents

Overview Client Experience Talent Inclusion & Sustainability Financial Reporting & Data
A letter to our Helping our Clients Access talent Diversity Environment Financial Frameworks
stakeholders clients reinvent Our commitment performance
Partners Create talent Ethics & ESG priority
Reporting Industry analyst Leadership governance issues and SDGs
People Unlock people's
approach recognition Human rights
potential Culture Awards and
Client success Supply chain recognition
stories Processes
Client and Sustainability Performance
communities Services & ADP data table
Community impact

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A letter to our stakeholders
I am writing to share our 360° Value Report for fiscal 2023, which
along with our online 360° Value Reporting Experience brings to life
how Accenture delivers value to our clients, people, shareholders,
partners and communities.

We define 360° value as delivering the financial business case and

unique value a client may be seeking, and striving to partner with our
clients to achieve greater progress on inclusion and diversity, reskill
and upskill our clients’ employees, help our clients achieve their
sustainability goals, and create meaningful experiences, both with
Accenture and for the customers and employees of our clients.

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This report provides an in-depth view of the value we track across our We are grateful for your ongoing trust and support. We hope that you share
organization. This year, among other achievements, we hit a significant our belief that making meaningful commitments for positive change—and
milestone on the road to net zero by purchasing 100% renewable electricity taking action on them—can create value and contribute to a better future
across all our offices. We also continued our progress toward several for all.
ambitious targets, including our goals to move toward zero waste,
reach gender parity and increase race and ethnicity representation in
our workforce.

We appreciate each of our talented people for the innovation, insight and
incredible talent they bring to their work. They continually raise the bar for
what we can accomplish for our clients, the industries we serve and the Julie Sweet
communities where we live and work. Chair and CEO

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Our approach to
360° value reporting
Our reporting captures how we deliver unique value across the six
vital dimensions of our 360° Value Meter—Client, Experience, Talent,
Inclusion & Diversity, Sustainability and Financial—and offers a
comprehensive view of our financial and our environmental, social
and governance (ESG) measures, along with our goals, progress and
performance for each.

We continue to underscore our commitment to delivering and

reporting on 360° value by publishing our annual 360° Value Report
in tandem with our online 360° Value Reporting Experience. We detail
our environmental, social and governance (ESG) goals, progress and
performance across our global operations during fiscal 2023 (ended
August 31, 2023), unless otherwise noted.

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 CLIENT

We help our clients

seize the opportunity
for reinvention

In this dimension

Home Highlights Helping our clients reinvent Industry analyst recognition Client success stories
CLIENT Highlights

Client-centricity We bring the scale Our impact is being

strengthens our our clients need recognized
Our goal is to deliver relationships
360° value with our #1
We serve clients in

clients so they can 9,000+ 120+ in Tech Services according

reach new levels clients countries to Everest

of performance. 300
Diamond clients
733,000 #22
(+33 from FY22)
people BrandZ Most Valuable Global
Brands, with a brand value
of $73.6 billion

106 We serve

75%+
clients with $100M+
quarterly bookings
of the Fortune Global 500
#30
and the Fortune 500 (U.S.) Interbrand Best Global
Brands, with a brand value
of $21.3 billion

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Helping our clients reinvent
Organizations across industries are navigating
complex challenges, creating a greater sense of urgency Invested $1.3 billion in Bring industry expertise: Our deep expertise across
13 industry groups and our cross-industry expertise
to accelerate business transformation and reinvention.
All strategies continue to lead to technology, particularly
research and development. enable us to accelerate value as our clients transform
their products and customer experiences and
cloud, data, AI and security. optimize their operations. We have worked with our
We have a proven approach to help our clients reinvent, Drive ecosystem leadership: We are one of the world's top 100 clients for over 10 years. In fiscal 2023, we
enabling us to anticipate and harness ongoing waves of leaders in helping drive technology change through reached 300 Diamond clients, our largest client
technology innovation while delivering 360° value, our strong ecosystem partnerships—we are the No. relationships, an increase of 33 from last year.
including how we: 1 partner for our top ecosystem partners. Our more Nurture our brand: In 2023, we achieved our
than 55 investments in Accenture Ventures help highest brand rankings to date on key lists. On
Lead with innovation: We embed innovation in what we
emerging technology companies realize their full BrandZ’s Most Valuable Global Brands, we rose from
do, working with our clients across the world to imagine
potential and our clients harness the leading innovation No. 26 to No. 22, with a brand value of $73.6 billion.
their future, including at our network of more than 100
of startups globally. And on Interbrand's Best Global Brands, we rose from
innovation hubs. Building on 35 years of innovation,
our Accenture Labs continue to incubate new concepts Offer a depth and breadth of services: Our broad No. 31 to No. 30, with a brand value of $21.3 billion.
and apply the latest technologies to deliver breakthrough range of services, solutions and assets across Strategy Together, these strengths position Accenture as the
solutions for business and society. & Consulting, Technology, Operations, Industry X and leader in harnessing technology and innovation as a
Song enable us to deliver tangible outcomes and help force to help our clients reinvent every part of their
Invest at scale: In fiscal 2023, we made approximately
our clients succeed. In fiscal 2023, we were named a enterprise. By working with our clients as their trusted
$5 billion in investments—$2.5 billion across 25
leader among Forbes' World's Best Management advisors, we help them navigate change.
acquisitions; $1.3 billion in research and development
Consulting Firms; No. 1 in Tech Services, by Everest; and
(R&D); and $1.1 billion in the learning and professional
the No. 1 digital agency in all disciplines by Ad Age.
development of our people.

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We help clients adopt a Reinvention gives clients a competitive advantage,
along with the ability to achieve breakthrough
Our AI Navigator for Enterprise is a generative AI-based
platform designed to help our clients reinvent
reinvention strategy innovation and increased resilience in the face responsibly with AI, and the Accenture Center for
of disruption. Advanced AI is designed to give clients confidence to
Every day, we aspire to be at the center of our clients’
move their business forward into the AI era and better
business and help them reinvent—drawing on the depth
navigate extraordinarily rapid change and uncertainty.
and breadth of our services and our industry expertise.
We are investing in data & AI In addition to bringing generative AI innovation to our
Our clients are asking us to help them optimize costs,
drive growth, address supply chain disruption, digitize
to help accelerate our clients' clients, we are embedding it into how we deliver our

manufacturing, create new sources of growth and reinvention services and in how we operate—all underpinned by our
Responsible AI compliance program.
manage risk.
In June 2023, we announced an industry-leading
We help our clients use technology to drive enterprise- $3 billion investment in our Data & AI practice over the
wide transformation, which includes: next three years to help our clients across all industries
rapidly and responsibly advance and use AI to achieve
• Building a strong digital core: Moving to the
greater growth, efficiency and resilience.
cloud, leveraging data and AI, integrating custom
applications and platforms, and embedding security As part of this investment, we are doubling our AI talent
across the enterprise; to 80,000 people, and we are equipping more than
250,000 people with skills to use new AI tools equitably,
• Optimizing operations: Digitizing faster, accessing
sustainably and without bias.
digital talent and reducing costs, as well as (where
relevant) digitizing engineering and manufacturing; The investment builds on our work in AI for more than
• Accelerating revenue growth: Using technology 15 years, including more than 1,500 patents and
and creativity to create personalized connections, pending patent applications.
experiences and targeted sales at scale; leveraging
data and AI; transforming content supply chains
and marketing and commerce models; and helping
create new digital services and business models.

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Industry analyst Supply Chain Services Custom Software
Development Services
recognition
HFS named Accenture a Market Leader in the 2023
Horizons Report: Supply Chain Services. Our scalable
Gartner® named Accenture a Leader in its
platform, digital talent and ability to deploy data- and
inaugural 2022 Magic Quadrant™ for Custom
We believe these analyst recognitions acknowledge AI-driven solutions, along with our commitment to
Software Development Services report. We were
the value we provide through inclusion as a leader embedding sustainability and delivering to the entire
positioned highest for our ability to execute and
in fiscal 2023. value chain, were spotlighted as differentiators.
furthest for completeness of vision. We were also
Examples include: the highest ranked vendor in all three Use Cases in
Healthcare Data and Analytics the companion research 2022 Critical Capabilities
Artificial Intelligence Services Everest Group named Accenture a Leader in its 2023
for Custom Software Development Services,
Worldwide, which are the Unique User Experience
Healthcare Data and Analytics Services PEAK Matrix®
IDC named Accenture a Leader in its MarketScape (tied with another vendor), Unique Operational
Assessment. We were highlighted for leveraging the
Worldwide Artificial Intelligence Services 2023 Vendor Processes and Unique Products Use Cases.*
power of technology, particularly in our data, AI and
Assessment for our ability to showcase and co-develop
cloud solutions, with human innovation to help clients * see page 114
relevant use cases for AI solutions, our use of next-
improve healthcare access, experience and outcomes.
generation tools and methodologies to deliver AI
services, and our AI Center of Excellence services.
Identity and Access Management
Multicloud Managed Services Everest Group’s 2023 Identity and Access Management
(IAM) Services PEAK Matrix® Assessment gave its highest
Forrester gave Accenture the highest score in the
score to Accenture, outranking 20 other leading IAM
strategy category in The Forrester Wave™: Multicloud
providers. With IAM essential for cybersecurity, we were
Managed Services Providers, Q1 2023. Forrester noted
recognized for market adoption, client value delivered,
our enormous scale and breadth of capability, along with
vision and strategy, innovation and investments, and
the depth of our relationships with the major cloud
delivery footprint.
hyperscalers, our practice of building hyperscaler-
specific-go-to-market units, and our significant
certifications across major cloud platforms.

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Client success stories

Be our guest: The new platform, dubbed mHUB,

Marriott International's enabled quick, easy and personalized
access to associate information, learning
new global HR hub and training details, internal job
Imagine if you could instantly sift through opportunities and other critical HR
6 million candidates, ensuring you had the resources across 15 different languages.
right person for the right job, and then
What's more, mHUB put control of data
rapidly onboard more than 200,000
back into the hands of associates by
new hires. Thanks to a collaboration
allowing them to update their personal
with Accenture and Oracle, Marriott
information, ensuring both security and
International is doing exactly this across
BBVA puts innovation to The bank now offers personalized and 30 brands, 8,600 properties, 139 countries
accuracy. To date, this remains the largest
implementation of the Oracle Recruiting
work for customers contextual pre-approved loans with and in 15 languages.
same-day funding, and its digital sales and Oracle Learning solutions.
Banco Bilbao Vizcaya Argentaria (BBVA), Determined to overcome the challenges
and marketing operations have significantly
a global bank, has embraced digital of a complex network of legacy systems, Learn More
enhanced customer interactions.
innovation by investing in cloud, data and Marriott International completely reimagined
AI technologies to create seamless and BBVA's commitment to continuous learning its HR technology by adopting a new Human
data-driven customer experiences. This and agile transformation has empowered its Capital Management (HCM) system powered
strategic approach has resulted in workforce to adapt to evolving technologies by Oracle Fusion and focusing its attention
remarkable growth, increased efficiency and foster a culture of innovation. With on the associate experience.
and improved profitability for BBVA. By a strong digital core and a people-first
leveraging advanced technologies such approach, BBVA is well-positioned to drive
as facial recognition, text analytics and breakthrough innovations and meet the
real-time data connections, BBVA has evolving needs of its customers.
achieved 150% growth in new customers
and reduced its cost-to-income ratio Learn More
to 43%.

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 Leading sports media company
engages customers with generative AI
We are working with a leading sports media company to
explore how generative AI can be used to drive audience
engagement and growth through deeper and more
personalized customer experiences.

Together, we recently launched testing that leverages

Eni harnesses the power of data for generative AI and large language models to explore how
energy transition we can automatically create content for the company’s Shionogi & Co. Ltd. increases agility
customer-facing platforms. The content will help enhance through compressed transformation
We have been working with Eni, a global energy company, engagement, growing the consumer base across new
for more than 30 years. Now, we are helping them as they coverage areas and channels. It will demonstrate how We are helping Shionogi & Co. Ltd., a Japanese
continue their hybrid cloud transformation and embark generative AI can be used to create content at scale for pharmaceutical company, with a compressed
on a Total Enterprise Reinvention strategy with a focus a wide variety of experiences and events. transformation to improve its business process
on sustainability, digital transformation and security. efficiency and create a more agile organization.

We are managing their IT infrastructure and

We will enter into a joint venture with the company
telecommunications integration and helping implement
that will provide a managed services capability to
new operating models—all hosted in the Eni Green Data
oversee back-office functions such as human
Center, one of the largest data centers in the industry to
resources, finance and accounting, public relations,
securely hold the company’s data.
facility management, procurement and marketing.
The Eni Green Data Center houses one of the of the most
powerful non-governmental supercomputers in the world, The joint venture will also be charged with
enabling the best use of data across Eni's value chain, from management of the pharmacovigilance function,
exploration and production to the energy of the future. from safety management operations to post-marketing
New operating models will enable faster adoption of new operations to regulatory compliance. As part of this
business processes and will be an accelerator for innovation transformation, we will also upskill about 350
and Eni’s digital transformation towards energy transition. employees, enabling them to play a greater role in
the growth and development of the wider business.

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 EXPERIENCE

We create experiences
that help build trust

In this dimension

Home Highlights Clients Partners People

EXPERIENCE Highlights

We create meaningful Building trust with Meaningful Strong partnerships

our clients helps experiences inspire create new
experiences for our clients, drive reinvention our people possibilities
people and partners that are
designed to build trust and We have partnered
with our top 91% #1
strengthen our relationships,
our work and our impact
100 believe they can work
to their potential
partner for our top
ecosystem partners
clients for 10+ years
in our communities. Approximately

650+ 85% 2x
of our people feel the market share of our
clients engaged with
empowered to work flexibly closest competitor
360° Value Meter

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Clients
Financial
Trusted relationships drive value Measuring 360° value for Meeting financial expectations and outcomes
for resilience and growth
for our clients our clients
We are privileged to serve clients that turn to us Our 360° Value Meter helps our clients become Experience
as a trusted partner for the 360° value we deliver. the next and best versions of themselves by having Creating better experiences for people using
Client-centricity is the foundation on which we more complete and meaningful conversations technology, data, creativity and innovation
build trust, collaborate and deliver reinvention for on value.
our clients, and we take pride in creating Talent
In fiscal 2023, we used this framework with more
exceptional experiences for them. Attracting talent, upskilling people and
than 650 Accenture clients worldwide to monitor
unlocking people's potential for a resilient
Our clients’ satisfaction with the results and impact and measure the value we are creating together.
workforce
we deliver in our work together—including our
The 360° Value Meter reflects our multi-dimensional
proven track record for delivering on programs that
approach to value and helps us create a shared Inclusion & Diversity
drive tangible value—is reflected in the length and
vision with clients by exploring what value means Accelerating equality to unleash innovation
depth of our relationships.
to them. and drive business results

We start by measuring the value we can drive for

our clients’ business across six vital dimensions:
Sustainability
Financial, Experience, Talent, Inclusion & Diversity, Embedding environmental and social
Sustainability and Custom. responsibility from the beginning

We then commit to measurable outcomes to drive

Custom
together and align on how we can continually share
Personalizing value with a custom dimension
and assess the progress toward our shared goals
to measure client-specific priorities
and achievements across these dimensions.

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Listening creates better experiences We collaborate to make a greater
We are listening more, and more often, to our clients,
positive impact on the world
using surveys and project-based feedback tools to
Our focus on shared success with our clients extends
augment our daily interactions. We want to understand
to our shared values. Our clients and partners are also
our clients’ perceptions across key performance areas
committed to skilling, and we are proud of the ways we
such as loyalty, relationships, value generation,
amplify our impact when we team with them to do more,
innovation, delivery and ease of doing business.
together. Examples include:
We then communicate our assessment, including data
and insights, to inform our work together. Beauty for a Better Life: In collaboration with L’Oréal India
and the Sambhav Foundation, we are supporting women
We believe this approach creates deeper partnerships
in India to build digital literacy skills, alongside technical
and ongoing opportunities to make a profound positive
skills needed to access jobs in the beauty industry.
impact on our clients’ business, their employees and
Together, we have collectively created sustainable
customers, and the communities where they operate.
livelihoods for 2,500 women across India, accelerating
equality and creating social impact in the community.
Collaborating with our clients
Joburg Centre for Software Engineering: In South Africa,
We co-create with our clients to help drive 360° we are working with Microsoft and the Joburg Centre to
value, including aligning on the list of value offer professional application developers the chance to
outcomes they are seeking to achieve. We also grow their skills through advanced digital courses and
co-invest with our clients to help maximize business open up new career opportunities. In fiscal 2023, this
outcomes. This can include establishing an collaboration skilled 37 professionals in Microsoft
innovation fund; creating a new asset; identifying Dynamics ERP and CRM technologies.
opportunities for value-sharing; supporting training
for our clients’ people in new skills and capabilities;
and staffing additional Accenture resources.

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What our clients are saying

"Having a truly global

"Our unwavering platform to support our
collaboration with Accenture associates’ growth and
and shared passion for our development is a tremendous
mission enabled us to use
technology in unprecedented "Throughout our partnership, competitive advantage for
ways in support of children's Accenture has demonstrated a Marriott International. The
rights and their well-being strong commitment to our vision invaluable insights we gain
across the globe.” of creating a world-class data from this global foundation
Jose Alba, Supporter Experience Lead, and AI ecosystem in KSA are helping to shape our talent
Private Fundraising and Partnerships, UNICEF
(Kingdom of Saudi Arabia) as programs worldwide."
we continue to advance our Ty Breland, Executive Vice President and Chief Human
Resources Officer, Marriott International
national data and AI agenda."
H.E. Dr. Abdullah Alghamdi, President,
Saudi Authority for Data and Artificial Intelligence

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Partners
In tandem with our $3 billion investment in our Data & AI
Innovating with our ecosystem
practice over the next three years, we are working across
partners our partnerships to develop innovative AI-led solutions that
address specific industry and client needs.
We collaborate with our ecosystem partners to
push the boundaries of what technology can enable,
empowering new ways of working and transforming Creating community impact together
at speed for our clients.
We also work with our ecosystem partners to make
We co-create and co-invest with our clients and look
a positive social impact in our communities.
to our ecosystem and strategic partners as we develop
industry-relevant solutions to address our client's most For example, with ServiceNow, we are supporting
critical business needs, including in Cloud, ERP, Data & AI, the TechBridge Technology Career Program, which
and Security. provides career development training and industry-
recognized certifications. At no cost to participants,
We are proud to be the No. 1 partner with our top
the part-time programs teach unemployed and
ecosystem partners, all leaders in the technology industry,
underemployed adults technology and communication
with approximately two times the market share of our
skills to make them career-ready.
closest competitor.
Learn more in Community impact section.
We have more than 350 partners and suppliers in our
ecosystem, and as of the end of fiscal 2023, our people
held more than 370,000 credentials in cloud or
industry platforms.

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Partner awards
Our partners recognized the power of our relationships in delivering business value Industry analyst recognition
for our clients, including:
Analysts acknowledged the value we provide through
inclusion in rankings, including:
Digital Experience Partner of the 4 Pinnacle Awards:
Year (Americas, APAC, EMEA
and Western Europe) Customer Success | Intelligent Adobe: A leader in Everest Group PEAK Matrix® Adobe
Enterprise Value Realization Services assessment
Federal Government Partner AWS: A leader in the Everest Group PEAK Matrix for system
of the Year, APJ and NAMER Customer Success | Cloud Business
integrator capabilities on Amazon Web Services assessment
Transformation | Sales Success
Public Sector Partner of Google: A leader in Everest Group PEAK Matrix
the Year, EMEA
Intelligent Enterprise Innovation | System Integration (SI) Capabilities on Google Cloud
SAP Business Technology Platform | Platform (GCP) assessment
Global Services Customer Success Strategy Oracle: A leader in the Forrester Wave™: Oracle Cloud Apps
Partner of the Year
Implementation Services Partners, Q2 2022 assessment
Sustainability and Social Impact |
Microsoft: A leader with Avanade in Everest Group PEAK
Global System Integrator Sustainability
Partner of the Year Matrix Microsoft Dynamics 365 assessment

Global Partner
SAP: A leader in Global Everest Group PEAK Matrix SAP
Global Services Partner Award of the Year Business Application Services assessment
for Business Impact
Salesforce: A leader in capioIT Salesforce Global Systems
Partner Innovation Awards for Integration and Services Providers Capture Share report
ASEAN Consulting Partner Education and Nonprofit,
ServiceNow: A leader in HFS Horizons:
of the Year Government and Technology
ServiceNow Services assessment
and Media
Partner Innovation Award for
Healthcare & Life Sciences
Consulting Winner

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What our partners are saying
"We’re excited to bring over 20 years of “In collaboration with Accenture, we’re “The Salesforce and Accenture partnership
experience with AI technologies to our proud to expand our longstanding continues to reach new heights. Our recently
expanded relationship with Accenture partnership with Unilever. From embracing expanded collaboration on generative AI is a
to help organizations of all sizes realize the industrial metaverse across its factories testament to the powerful combination of our
the benefits of generative AI. AWS and to reimagining how its lines of business can technology and industry experience that is helping
Accenture will empower customers do more with tools like Azure OpenAI clients transform the ways they interact with
with new, advanced AI technologies." Service, Unilever’s digital-first approach will customers and drive growth. We are proud to
Adam Selipsky, CEO, Amazon Web Services empower it to grow resiliently and exceed continue working with Accenture in this space
the industry’s pace of innovation.” building on our decades of success enabling
Judson Althoff, Executive Vice President
transformative business outcomes for our customers."
“Together with Accenture, we will
and Chief Commercial Officer, Microsoft Steve Corfield, EVP & GM of Global Alliances,
provide businesses with the advanced
Channels & Emerging Products, Salesforce
technology and expertise they need to
help transform their organizations and “Our partnership with Accenture allows us
realize value from their generative AI to bring SAP Business AI and SAP BTP "Our Oracle and Accenture partnership helps
deployments.” together to create AI-enabled solutions and organizations quickly transform to create new value.
tools personalized to our customers’ needs to With Oracle's unified cloud that includes enterprise
Thomas Kurian, CEO, Google Cloud
accelerate their realization of business value and industry applications, infrastructure to harness
in the cloud.” data, and our joint focus on AI solutions, we can help
Juergen Mueller, Chief Technology Officer and
organizations adapt at speed and scale to accelerate
member of the Executive Board, SAP SE value over the long term."
Mark Hura, Executive Vice President,
North America Cloud Infrastructure, Oracle

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People Conduct Counts
Our Code of Business Ethics and extensive training
Along with feedback captured
help our people make informed and ethical
through our Employee Resource
Great experiences for our people decisions, act responsibly, and strengthen our Groups and focus groups across our
begin with listening workplace culture so that our people feel respected
and supported. Our Conduct Counts survey helps markets, these tools help drive
We create meaningful experiences for our people to us measure our progress. Our most recent survey,
help them achieve their aspirations both personally in November 2022, showed that 91% of our global greater business value and shape our
and professionally. This starts by listening deeply
to our people to help us understand what matters
respondents believe they can work to their potential
because they are in an environment where they are
outstanding employee experiences.
most to them, using data and insights to advance treated with respect and in an appropriate manner.
initiatives, adjust policies and make decisions. We
Gallup Q12®
believe that listening strengthens our culture and We are living the future of work
builds trust, which drives greater business value. This team-level survey is a key way we listen to our
people across four essential pillars: basic needs, Our people help inform many facets of what we do, including
We rely on a variety of tools and channels to gain
individual contributions, teamwork and growth. how and where we work. We have made the shift from “always
data-driven insights into our people’s experiences
These surveys enable data-driven conversations connected” to “omni-connected” ways of working, so that our
at the team, country and global levels; help us
and action planning to improve engagement. people experience connection and belonging in ways that
benchmark their perceptions around transformation,
Anyone at Accenture, at any time, can launch transcend spaces and places.
change, engagement and well-being; and to evolve
a Gallup Q12® engagement survey to support
our people's experience. Our listening tools and Omni-connected experiences level the playing field
data-driven conversations about engagement.
channels include: so everyone can participate fully, regardless of their physical
We are the only company to offer on-demand
location. Through these experiences, our people can forge
Transformation GPS Gallup Q12® surveys in this way.
relationships, create both personal and business value, and
This proprietary survey helps us understand how grow their careers. We strengthen human connection through
our people perceive our ability to sustain business our behaviors, digital tools, and collaborations at client sites
performance and our transformation, which began in and in our offices.
fiscal 2020. By collecting data and analyzing results
Instead of focusing on one dimension of a person's experience
against a comprehensive set of benchmarks, we can
—where they physically work—omni-connection is activated
better plan, manage and guide our change journey.
through a combination of everyday and signature experiences.

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 SPOTLIGHT

Everyday and signature experiences Examples of these experiences include employee

resource group sessions, leader office hours,
Our employee experience approach focuses on
networking sessions with new joiners, and
everyday experiences which our people have as
community giving projects.
they interact with each other, and signature
experiences which are distinctive experiences across Our clients are eager to collaborate with us in our
the employee journey. Examples of signature spaces. We reimagined our offices to facilitate greater
experiences encompass our exceptional onboarding, collaboration and ways for virtual and on-site team
best-in-class learning, robust well-being offerings, members to work seamlessly together.
and the people leadership credential.
We also strengthen human connection through
Our aspiration is for all experiences to embody care, collaborations with clients at their office locations.
JAINEN
kindness and connection. This is made possible by
Working with flexibility
a culture where people care deeply for each other, Associate Manager - Operations, Functional
demonstrate allyship, and work as part of a team We sought input from our people on how they work Operations, Buenos Aires, Argentina
that makes purpose and authenticity priorities. best and learned that flexibility is a priority. This input
helped shape our approach to how we work, and in our "After returning from maternity leave,
In-person connections foster community
most recent survey, approximately 85% of our people Accenture provided me the opportunity to
and collaboration said they felt empowered to work flexibly.
have flexible hours plus an omni-connected
In-person connection is part of every role because experience. This arrangement not only lets
In fiscal 2023, we took flexibility further—focusing
we know the value of connecting and collaboration
not only on where but also when and how people work. me cherish precious family moments and
to learn, share, ideate and celebrate with each other
Our approach is tailored to each market and carefully fulfill my role as a mother, but also
and our clients.
balances our clients' and our people’s needs. empowers me to continue my professional
To elevate meaningful in-person connection further, journey. I also have the pleasure to
in fiscal 2023, we focused on leveraging our offices as occasionally visit the Argentina office,
platforms for great experiences and spaces to build strong fostering in-person connections during our
relationships with both our clients and teams. We create 'Let’s Connect' meetings with the team."
“stacked experiences” in offices so that teams can plan
in-person collaboration with clients to overlap with
training, networking and volunteering events.

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 TALENT

Our people help us deliver on

the promise of technology and
human ingenuity

In this dimension

Home Highlights Access talent Create talent Unlock people's potential

TALENT Highlights

We invest in We unlock people's We are recognized

development potential for our commitment
We access, create and
unlock people’s potential $1.1 123,000 #10
and help them achieve
their professional and billion promotions celebrated
on the World's
invested in the learning and
Best Workplaces™
personal aspirations. professional development
of our people
Expanded
by Great Place to Work® and Fortune

Approximately Well-being
40 million Hub
for physical, emotional and
Brandon Hall
Group in
training hours
financial health offerings
Human Capital
Approximately Management
Excellence Awards
600,000 Top winner for 8 consecutive years
people already trained in data
and AI fundamentals

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Our talent strategy Access talent Attracting exceptional people
People are drawn to our purpose, the cutting-edge
Our talent strategy powers our business and Finding the best and most diverse people
work we do with industry leaders, and our talent
is based on three pillars—how we: Our ability to lead with skills—matching the right brand. We have been able to expand our access to
people with the right projects at the right time— diverse candidates because we look for people with
is essential to delivering results. As a talent- and high learning agility from different backgrounds,
Access talent innovation-led organization, we anticipate our and we hire for skills over credentials. For example,
talent needs through skills data and signals from approximately half of our U.S. positions do not
the market, allowing us to proactively identify the require a four-year degree.
Create talent skills we need today and tomorrow.

Using core technologies and strategic sourcing,

Unlock people's potential

we identify untapped talent pools to help build
teams of exceptional people, and we expand our Our top source of
access to new and diverse talent through
apprenticeships and other opportunities. hires in fiscal 2023
We also have the agility to source talent internally
to meet our clients’ needs and to give our people
came from referrals,
new opportunities to grow vibrant careers. By
bringing together people with technology, data
representing 26%
and AI, we can access talent at the speed of
business and at scale.
of our overall hires.
Learn more in Inclusion & Diversity section.

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Welcoming our new people Once on the job, NJX provides onboarding programs In fiscal 2023, we introduced our Talent Orchestration
ranging from interactive storytelling and activities with Console to put data at our leaders’ fingertips and break
Our award-winning global onboarding program is a a small “start group” cohort to in-person gatherings down silos across functions. The console enables
year-long experience that immerses new joiners in our and a virtual reality experience at One Accenture Park, smarter, faster, more accurate workforce planning for
culture, core values and purpose. Our New Joiner part of our Nth Floor metaverse. our clients, holistically assessing impacts across
Experience (NJX) is a robust, end-to-end journey that demand, skills, revenue, payroll and more. We now
There, new joiners connect with each other and play
helps new joiners feel supported, empowered and can see market and client needs at the earliest stages
learning games to help them understand how Accenture
confident in their decision to join Accenture. of our sales pipeline, allowing us to be agile, predictive
is organized and how we help clients.
and ramp up or rebalance our skills footprint. The
console is part of Accenture’s 360° Value Navigator,
a data and analytics platform that measures how we
Anticipating tomorrow's skills today deliver 360° value across our business.

We put skills at the heart of everything we do. We have a

robust library of skills that our people can acquire, based
on their work experience and through certifications and We discover the best talent with
learning opportunities. "high touch through high tech"
We use technology responsibly and transparently to help By using AI-based tools to search our talent database
identify our people’s skills, which they can verify and and match keywords or job descriptions to candidates
adjust. That skills data helps with staffing—for clients —and vice versa—recruiters are freed up to develop
New joiners meeting in the metaverse through NJX and our own business—and career mobility, while flexibly relationships and quickly connect the right people,
responding to shifting client needs. skills and roles.

In fiscal 2023, we welcomed new joiners from 52 We closely monitor the market to identify emerging skills This helps us proactively seek candidates globally,
countries who were onboarded with NJX. before they are needed—then find and quickly train prioritizing skills reflecting our clients’ needs along
people with related skills. with our own strategic priorities and culture.
NJX begins before Day 1, with the signed acceptance
letter followed by an invitation to an engaging portal
that offers a taste of what it’s like to work at Accenture.

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 SPOTLIGHT

Apprenticeships open vibrant United Kingdom

career pathways Our U.K. apprenticeship programs provide career

opportunities to entry-level talent with little or no
We continue to invest in our communities to reach and
experience across technology, consulting and human
empower previously untapped pools of talent, and to
resources. For example, we offer an apprenticeship for
innovatively create career pathways and opportunities.
people who have a degree in a non-technical subject,
We partner with governments, nonprofits, community are underemployed or are returning from a break in
colleges and other organizations to educate, train and learning and who are looking to gain the skills needed
support the workforce through apprenticeships and for a career in technology.
other roles at Accenture.
This year we had 238 apprentices in our U.K.
Our apprenticeship program remains pivotal to apprentice program. We have also seen strong
boosting our diversity by widening our talent pool diversity across these apprentice hires—overall, YUAN
to include underrepresented groups. more than 58% were female and over 63% were
Analyst - Accenture Song,
from low socio-economic backgrounds—and for our
Our fiscal 2023 apprenticeship and other work-based Development Program, Toronto, Canada
London cohort, 38% of hires were Black and 78%
learning programs include the following examples:
were from ethnically diverse backgrounds.
North America "The apprentice program really enabled
We have also seen strong diversity for our hires across me to explore deeper into the consulting
Since 2016 we have hired, trained, coached and the Organisational Management and Leadership
world. I enjoyed all the trainings that were
provided career opportunities for untapped talent Apprenticeship, a U.K. program that launched in London
available to me—that really helped me to
through our North America Apprenticeship Program. in September 2022. In fiscal 2023, 64% were females,
be ready for what I’m doing today on my
We exceeded our goal for apprenticeship hires 32% Black, 64% from ethnically diverse backgrounds
to make up 20% of our entry-level hiring in
projects. I received guidance and hands-
and 60% from low socio-economic backgrounds.
North America. on learning that honed my skills and
helped me to find my career direction,
A majority of apprentices stay at Accenture after
paving the way for an exciting future."
completing the program. We have also engaged
177 companies to launch or scale their own
apprenticeship programs.

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Germany
Create talent
Our people at all levels have opportunities to build
leadership capabilities and grow their careers. To
In our Dual Study Program in Technology, students
help deliver significant value to our clients, we also
alternate between working at Accenture and studying
Learning for growth certify our people in key technologies from our
at the Cooperative State University. After completing
ecosystem partners, from the largest players in
the program—a balance of theoretical foundation and We continuously prepare our people to meet new
tech to smaller, specialized providers.
practical application—students earn a bachelor‘s demands and in turn, help ensure they remain highly
degree in informatics, business informatics or digital relevant with vibrant career pathways, inside or
business management. beyond Accenture.

Switzerland Creating talent means investing in our people’s As of August 31, 2023,
capabilities so they can work with purpose, and
Apprenticeships are integral to the Swiss educational boldly and innovatively solve problems. our people held
system, with more than two-thirds of students pursuing
an apprenticeship after compulsory studies. The four- Continuous learning is more than 370,000
year Apprenticeship Accenture Switzerland program,
launched in 2017, trains compulsory school graduates our superpower credentials in cloud or
in software development.
To help our people discover new opportunities industry platforms.
India and expand their skill sets, we invested $1.1 billion
during fiscal 2023 in the learning and professional
The Tech Expressway Academy enables entry-level
development of our people. With our digital learning
engineers in our Advanced Technology Centers across
platform, we delivered approximately 40 million
India to develop in-demand skills across technologies,
training hours, consistent with fiscal 2022.
industries and delivery methods while having access to
accelerated growth opportunities. Transforming how we Our award-winning programs include job-specific,
hire, engage and develop entry-level talent, the program digital and industry skills training through 24/7
combines work, learning and on-the-job practice, learning created by our subject matter experts and
building large pools of client-ready, multi-skilled informed by neuroscience-based principles; leading
technology analysts. providers of digital learning content; key industry
certifications; and partnerships with universities
Approximately 57,000 people have completed the two-
around the globe.
year program, with approximately 13,000 fast-tracked
promotions in fiscal 2023.

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Building our TQ
Accenture Leadership Essentials
Our Technology Quotient (TQ) program—an ongoing technology skills
curriculum and learning program—helps our people learn about the Our Leadership Essentials are the foundation for our People Leadership
emerging technology needs of our digital world. Credential, set the standard for what we expect of each leader, and enable
us to successfully create 360° value. Our eight Leadership Essentials are
As of August 31, 2023, approximately 637,000 of our people participated
in TQ and approximately 528,000 had completed at least 10 of the • Always do the right thing, in every decision and action.
12 current TQ topics, which include cloud, AI, extended reality, and • Lead with excellence, confidence and humility, as demonstrated by
quantum computing. being a learner, building great teams and being naturally collaborative.

Strengthening leadership skills • Exemplify client-centricity and a commitment to client value creation.

• Act as a true partner, to each other, our clients, our ecosystem and
In fiscal 2023, we created the People Leadership Credential, a multi-level our communities—committed to shared success.
learning journey designed to cultivate the skills, mindsets and behaviors
expected of anyone who leads others at Accenture. • Care deeply for all our people to help them achieve their aspirations
professionally and personally.
The program is a result of our employee listening data, which showed we
• Live our unwavering commitment to inclusion, diversity and equality,
had an opportunity to be more intentional about how we build leadership
as demonstrated by personal impact and overall results.
skills at all levels.
• Have the courage to change and the ability to bring our people
Available to all our people, the new credential includes self-paced
along the journey.
learning, live practice, learn-by-doing exercises, coaching, mentoring
and self-reflection opportunities. • Actively innovate—seeking new answers, applying a tech, AI and data
first mindset, looking internally across Accenture and outside—
Learn more in the Inclusion & Diversity section.
to partners, competitors, startups, clients, academia and analysts—
to learn, respectfully challenge our assumptions and apply the
innovation, and cultivate and reward our people for doing the same.

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 SPOTLIGHT

Better skilling through data Skills development for the age of AI

Besides helping us access talent, skills data also As part of the $3 billion investment in our Data & AI
helps us create talent. When we help our people practice over the next three years that we announced
identify, grow and track the development of their in fiscal 2023, we plan to double our AI talent to
unique skills, we can provide a more personalized 80,000 people through hiring, training and
employee experience while also flexibly responding acquisitions.
to client needs.
Our AI learning programs are helping us expand our
Using skills data, we tailor learning recommendations deep AI and generative AI specialists, with a focus on
and offer staffing opportunities that align with an using new AI tools equitably, sustainably and without
individual’s interests and our clients’ needs—often bias. In our Strategy & Consulting practice, our people ROBERT
ahead of the marketplace. Our ability to identify are learning how to guide clients across industries to
Managing Director - Strategy & Consulting,
emerging skills lets our people develop in-demand accelerate reinvention through the power of
Data & AI LATAM Lead, São Paulo, Brazil
capabilities, which can help them enhance their generative AI.
careers.
"I was part of a cohort of senior Accenture
As new skills emerge, we integrate them into our skills executives who participated in the
architecture, making it possible for our people to Computer Science and Artificial Intelligence
signal their aspirations in these areas and grow and We have trained approximately (CSAIL) program, where we learned and
chart their proficiency through staffing, learning and
networking. In fiscal 2023, approximately 22,800 600,000 of our people in the debated about AI and Generative AI. The
program was intensive and engaging, and
people obtained at least one intermediate or higher-
level skill in a Metaverse specialization. In the past
fundamentals of data and AI. we explored advanced AI concepts,
practical applications and real-world case
year we also added 16 skills in generative AI to our
studies. This was a valuable, eye-opening
skills library.
experience that provided new ideas on how
and where to leverage Gen AI, some of
which I am already testing with my clients."

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Unlock people's Improving through listening We hold annual talent discussions to help our
people reflect on their performance and to identify

potential
Listening to the voices of our people provides the input meaningful development opportunities and actions
to help ensure that they have the tools and resources to to support their career growth.
do their jobs and the right learning opportunities, and
These actions help enable career pathways, including
Striving to help people feel Net Better Off that they experience a positive, respectful and inclusive
opportunities for promotion based on each person’s
We are uniquely positioned to help drive positive change work environment.
readiness and skills. In fiscal 2023, we promoted
by unlocking people's potential with our clients and in approximately 123,000 people.
Learn more in the Experience-People section.
communities around the world through partnerships,
community impact, skilling and employment opportunities. Our proprietary Careers Marketplace app supports
our people to pursue new opportunities. Our people
Unlocking people’s potential starts with a fundamental Growing vibrant careers use it to explore and apply for open roles within
question: Are they “Net Better Off” working here? Leaving our company.
our people Net Better Off means that we meet their Our vibrant career paths are flexible by design, so that
fundamental human needs so they feel they are: our people are encouraged to develop their skills, bring
new ideas, suggest creative solutions, and lend their
• Healthy and well—physically, emotionally
bold, authentic voices to their work.
and financially
Our people are empowered to share their career interests
• Connected, with a strong sense of belonging
and be supported in charting a vibrant career that aligns
• Doing work that has purpose and makes with their interests and ambitions. Throughout the year,
a meaningful difference people leads and mentors guide individuals on how to
develop and grow to achieve their ambitions. People can
• Building market-relevant skills that lead to
request and give feedback to their colleagues anytime,
vibrant careers
and this year we made it even easier with our Fast
Our Net Better Off research shows that meeting these Feedback tool in Teams and generative AI-powered
human needs can unlock up to two-thirds of a person’s Feedback Coach in Workday.
potential at work.

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Aspiration-led staffing Total Rewards We conduct an annual pay equity review; as of our
last review, which reflected pay changes effective
Our people are most successful when they work at the Our Total Rewards program is designed to reward our December 1, 2023, we had dollar-for-dollar, 100%
intersection of their strengths and what they love to do. people's skills, contributions and career progression. pay equity for women compared to men in every
For example, our Advanced Technology Centers in Our total rewards consist of cash compensation, equity country where we operate (certain subsidiaries
India use an aspiration-led approach to staffing, and benefits, and are tailored to the market where our and recent acquisitions, countries with de minimis
effectively balancing client demand with our people’s people work and live. Certain rewards, like equity and headcount, temporary employees and interns
aspirations. This initiative aims to drive greater bonuses, are opportunities for our people to share in were excluded from the analysis). By race and
retention, improve pyramid efficiency, and lower the overall success of our company. As our people ethnicity, we likewise had dollar-for-dollar, 100%
recruiting costs. advance in their careers, they have expanded pay equity in the U.S., the U.K and South Africa,
opportunities to be rewarded. Our equitable rewards which are the locations where we currently have
As of August 31, 2023, approximately 44,000 of
go beyond financial rewards and include health and the data available to use for this purpose.
our people with access to the program have
well-being programs that care for our people.
defined their aspirations on the platform. Additionally, we have a regular review process to
validate living wages in the local country context
Equal pay for equal work
Recognition moments and help ensure we pay 100% of our people a
living wage or more, which is above the legally
We are committed to pay equity and have processes in
We recognize our people throughout the year for who required minimum wage in those countries.
place to help ensure that our people—across gender,
they are, what makes them unique and the valuable Accenture is accredited as a Living Wage employer
race and ethnicity—are compensated fairly. Pay equity
contributions they make through their work. To help in both the United Kingdom and the United States,
at Accenture means that our people receive pay that is
make recognition a daily opportunity, we offer a social the two countries where such accreditation is
fair and consistent when considering similarity of work,
recognition tool that our people can use to recognize currently offered.
location and tenure at career level.
and express gratitude to their colleagues—for a job
well done, a meaningful collaboration or simply
displaying grace under pressure. In fiscal 2023,
an average of seven recognition moments every
minute were enabled.

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We are recognized for our We make well-being a priority
commitment to our people We offer and curate programs and practices to meet our
people’s fundamental needs. In fiscal 2023, we continued
We are honored that for the second year in a row
to elevate our support of well-being, led by our Chief Health
Accenture was named one of the World’s Best
Officer and through a range of digital tools and initiatives.
Workplaces™ by Great Place to Work® and Fortune,
rising to No. 10 from No. 17. This recognition is We provide our people and their dependents with a
especially noteworthy because it is determined comprehensive range of health benefits, from medical,
by our people. dental and drug coverage to supplemental programs
tailored to individual countries.
Additionally, Accenture is recognized as a top 10 place
to work in nine countries, representing more than 70% Across Accenture, our people have access to employee
of our people: No. 1 in Argentina, No. 2 in Brazil, Mexico assistance programs, public health systems, company-
and the Philippines, No. 4 in Singapore, No. 5 in sponsored health programs and mental health and
Indonesia and the U.S., and No. 10 in Chile on the Great wellness programs, where relevant.
Place to Work® list of Best Workplaces™, and No. 2 on
We enhance this commitment with customized
Business Today's Best Companies to Work For in India.
local support. For example, in India we introduced
In fiscal 2023, the Brandon Hall Group recognized a program called Benefits YOU, which enables people
Accenture with a record 182 Human Capital to personalize programs to support diverse needs that
Management Excellence Awards for a wide range of include their families, including gym memberships
programs, making us its top winner for eight and supplemental outpatient services.
consecutive years. We received awards in all eight
And in Canada, in fiscal 2023 we launched inclusive
areas: Diversity, Equity and Inclusion; Future of Work;
family-building services such as infertility, adoption
Human Resources; Leadership Development; Learning
and surrogacy, giving our people access to care
and Development; Sales Performance; Talent
navigators, support networks, resources and
Acquisition; and Talent Management.
reimbursement. We also added specialized support
to promote healthy pregnancies and babies.

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Workplace health and safety We continue working to meet our goal that all Emotional health and well-being
our locations are physically accessible. Our
Our Occupational Health and Safety policy defines Accessibility Centers also offer enablement and We strive to create an environment and provide
the responsibilities of all our people and contractors advisory services, collaborative technology the tools, programs and practices for the emotional
to keep our work environment healthy and safe, research, recruiting and other support for our health and well-being of our people. We continue
wherever they work; drives compliance with people with disabilities. working to help break the stigma surrounding
applicable laws and regulations; and fosters emotional health by fostering a workplace
Learn more in the Inclusion & Diversity section.
adoption of health and safety management environment where people feel comfortable
standards across our company. engaging in open, honest dialogue.

We have received ISO® 45001 certification—a We also continue to elevate proactive support
globally recognized standard for occupational
health and safety—in countries including Australia,
We have received ISO® for the well-being of our people, particularly with
the compounding stresses of the post-pandemic
Brazil, India, Ireland, Italy, Spain and the United 45001 certification—a environment, macroeconomic challenges and
Kingdom. Our goal is to bring all our countries humanitarian crises around the world through
to a baseline standard equal to ISO® 45001. globally recognized standard enhanced digital tools and initiatives.

In fiscal 2023, we enhanced our Global Health for occupational health and For example, we provide:
and Safety program with new training and tools,
building on our global governance model. Our safety—in countries Peer-to-peer support: Through our Mental Health
Ally network, approximately 14,000 of our people
Global Assistance and Protection (GAP) team
continues to provide crisis management and
including Australia, Brazil, are equipped to help colleagues facing emotional
health challenges find the support they may need.
security advice and assistance to our people.
The GAP team maintains a 24/7 Global Watch
India, Ireland, Italy, Spain We offer training to help our people understand the
signs that a colleague needs help, how to have a
program to assist our people with security risks, and the United Kingdom. conversation about emotional health, and the steps
health advice and security alerts covering where
they can take to support someone in need.
they live, work and travel.
Learn more in the Inclusion & Diversity section.

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Holistic well-being resources: Our corporate Financial well-being Our goal is to provide the following level of minimum
partnership with Thrive Global, a behavior change benefits globally, where legally allowed or available in
platform offering science-based solutions to lower In fiscal 2023, we enhanced our Well-being Hub with the market.* We realize these are standard offerings
stress and enhance well-being and productivity, has new resources to equip our people to make informed in some markets; however, where not standard, our
enabled us to deliver customized programs to help personal financial decisions that will support their intention is that providing the following benefits will
our people achieve a sense of belonging and purpose. financial security and resilience. We launched a tool improve access and parity:
globally in partnership with nudge, a global financial
In fiscal 2023 we introduced "Thriving Caregivers," Telehealth services
education platform that provides all our people—and
a holistic learning curriculum designed to support the
their dependents—with financial literacy and To provide convenient and accessible health care,
needs of our people and their families. Collectively,
educational programs including interactive learning we offer telehealth services to approximately 98%
approximately 121,000 of our people have completed
modules, access to localized financial news and of our people—including virtual access to non-
Thrive Global programs in fiscal 2023 —"Thriving
budgeting tools. In addition, we worked with our emergency medical services for common ailments.
Mind" (skills to support emotional resilience), "Thriving
employee assistance vendors to help ensure that all Our people can access this care through Accenture-
Together" (learning to build resilience and belonging)
our people have access to financial advisory support. sponsored plans or government-provided plans.
and "Nourish to Thrive" (nutritional strategies for
cognitive health). Preventative health care
Foundational benefits standards
The Accenture Well-being Hub: We provide all our We offer approximately 85% of our people a range of
people with a single online source for our global We are on a journey to be a leader in offering a preventative health care services—such as exams and
emotional health and well-being offerings including unique set of foundational benefits to all our people, immunizations—through Accenture-sponsored plans
Thrive Global, Calm, Wysa, RethinkCare, Mental Health regardless of where they live and work, so they can or government-provided plans. These services help
Ally network and our Employee Assistance Program be their best selves—professionally and personally— to identify potential risks or conditions early on and
(EAP)—and offers confidential assistance, via a and achieve their aspirations. prevent their development or minimize their impact.
chatbot or live EAP specialist, in choosing the They also go beyond market standards in countries
Our foundational benefits allow our people to
programs that best serve their specific needs. such as China, India and Indonesia.
optimize their health and know they are truly cared
Additionally, our people in Canada and in the U.S.
for through each stage of life. By working to provide
can access Talkspace and medical plans via the Hub.
equal access to these benefits and creating an *Excludes Avanade, a joint venture between Accenture and Microsoft;
opportunity for all to thrive, we also demonstrate Accenture Federal Services; and recent acquisitions.

how inclusion and diversity is a business priority.

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LGBTIQ+ medical plans Maternity leave In addition to providing time off to grieve, we are
working to reduce the stigma around miscarriage with
To foster an inclusive environment for our lesbian, We aim to provide a minimum of 16 weeks of paid
paid bereavement leave that goes above local market
gay, bisexual, transgender, intersex and queer maternity leave or the equivalent paid time away to
standards. We strive to provide a minimum of 3 days of
(LGBTIQ+) people around the world—and all other all birth parents, inclusive of dual parental benefits
paid bereavement leave to our people who experience
sexual orientations, gender identities or gender and social subsidies, where available. This benefit is
a miscarriage or have a partner who experiences a
expressions—we have made the following offered to approximately 97% of our people. In
miscarriage. This benefit is offered to approximately
commitments: addition, we are working to expand our parental,
93% of our people, inclusive of statutory requirements.
adoption and surrogacy leave standards globally.
• Equal access to medical plans for same-sex
partners and/or recognized domestic partners Bereavement leave
is offered to 100% of our people where currently
Mourning the loss of a loved one is a very personal
provided to spouses.
journey that looks and feels different to each individual.
• Coverage for transgender-inclusive health care To give all our people time to grieve, no matter where
benefits is accessible to 99% of our people they work or live, we provide paid bereavement for the
through Accenture-sponsored medical plans loss of a family member, specific to each country’s
or government-provided plans. local norms.

Vacation We strive to provide a minimum of four weeks of

paid leave to our people who experience the loss
To give our people space to refresh, re-energize
of a spouse or a partner, or child(ren), including a
and enjoy time away from work, we offer a
stillbirth. This paid leave extends to a spouse or partner
minimum of 15 days of paid vacation, inclusive of
who experiences a stillbirth. This benefit is offered to
vacation entitlements, non-statutory holidays and
approximately 80% of our people, inclusive of
additional paid time off.
statutory requirements and parental leaves.

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 INCLUSION & DIVERSITY

We embrace diversity
to drive innovation
and reinvention

In this dimension

Home Highlights Our commitments Leadership Culture Processes Client and communities
 Highlights

INCLUSION & DIVERSITY

Our I&D journey We are building an We are recognized
continues inclusive culture as an I&D leader
We strive to foster a culture
and workplace in which all 48%
approximately # 1
our people feel a sense of of our global workforce are
118,000 Refinitiv Global Diversity &
Inclusion Index (4th time

belonging and are respected, women, compared to our

global goal of gender parity
new joiners completed
unconscious bias training
in six years)

which empowers them to do by 2025

Top-scoring
their best work. 30% approximately

141,000
company
Bloomberg Gender Equality
Index (2nd consecutive year)
of our managing directors are
women, in line with our global Allies in Action participants
goal of 30% women by 2025 Among highest-
scoring companies
90 Workplace Pride Global
Benchmark (8th consecutive year)
Pride networks

Hall of Fame
Fair360 Top 50 Companies for
Diversity

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Our goals & progress
Gender equality Race and ethnicity

Women now Increase our race and ethnicity representation by 2025*

represent 48% of United States South Africa
our workforce, African American and Black colleagues represent 11.9% of our African Black colleagues represent 45.3% of our workforce,
compared to our global gender workforce, in line with our goal to increase African American compared to our goal to increase African Black colleagues
parity goal—for those whose and Black colleagues from 9% to 12%. from 45% to 68%.
gender is binary—by 2025. African American and Black colleagues represent 4.2% of our Coloured*** colleagues represent 10.8% of our workforce,
managing directors, compared to our goal to increase managing compared to our goal to increase Coloured colleagues from
directors from 2.8% to 4.4%. 6% to 10%.

30% of our Hispanic American and Latinx colleagues represent10.5% of our African Black, Coloured and Indian managing directors

managing directors workforce and 4.5% of our managing directors, compared to our
goal to increase Hispanic American and Latinx colleagues from
represent 53.2% of our managing directors, compared to our
goal to increase African Black, Coloured and Indian managing

are women, 9.5% to 13% and managing directors from 3.5% to 4.7%. directors from 39% to 70% with a focus on African Black and
Coloured representation.
United Kingdom
in line with our global goal
of 30% women by 2025. Black** colleagues represent 5.6% of our workforce and 12 of our
managing directors, compared to our goal to increase Black
colleagues from 4% to 7% and more than double the number
of our Black managing directors to 16 or more.

* Data in goal statements is reflective of announcement date—for the U.S., September 1, 2020, and for the U.K. and South Africa, October 1, 2020. Progress data is as of December 1, 2023. It includes our people who have self-identified their race
and ethnicity through our internal channels.
** Black includes Black/Black British colleagues who have self-identified as being of African and Caribbean heritage or with dual heritage of White and Black African or White and Black Caribbean.
***Coloured is a multiracial ethnic group native to Southern Africa who have ancestry from more than one of the various populations inhabiting the region, including Khoisan, Bantu, Afrikaner, Whites, Austronesian, East Asian or South Asian.

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Our commitment Inclusion & diversity
Our intention is to foster a culture and a workplace
in which all of our people feel a sense of belonging

begins with leadership

and are respected and empowered to do their
Our purpose is to deliver on the promise of best work and to create 360° value for all
technology and human ingenuity. Our strategy is our stakeholders.
to deliver 360° value for all our stakeholders by We expect our leaders at all levels to help cultivate and sustain
helping them continuously reinvent. To drive We are committed to helping all our people thrive,
a culture of equality, where everyone can achieve their
reinvention, innovation must be at the forefront, which includes advancing inclusion and diversity professional and personal aspirations.
which requires us to attract, develop and inspire top for women; people of different races and ethnicities;
persons with disabilities; lesbian, gay, bisexual, This commitment starts at the top—with our Chair and CEO,
talent. Talent is one of our most important areas of
transgender, intersex and queer (LGBTIQ+) people; our Board of Directors and our Global Management Committee.
competitive differentiation.
people from different cultures; people with different Our Leadership Essentials set the expectation that our leaders
As part of our talent strategy, we hire and develop religious and faith-based traditions; and people consistently demonstrate their commitment to inclusion,
people who have different backgrounds, different from different age and social groups. diversity and equality, and continuously build their inclusive
perspectives, and different lived experiences. These
leadership skills.
differences ensure that we have and attract the
Transparency builds trust Learn more in the Talent section.
cognitive diversity to deliver a variety of perspectives,
observations, and insights which are essential to drive We treat inclusion and diversity like every other
the innovation needed to reinvent.
business priority. We set goals, share them
To help achieve this diversity we set goals, share publicly, and collect data to measure our progress,
Our Board reflects our commitment,
them publicly, and collect data to measure our continuously improve, and hold our leaders with 45% of director nominees
progress, continuously improve, and hold our leaders accountable for ensuring we have the most
accountable for ensuring we have the most innovative innovative and talented people in our industry. from racially and ethnically
and talented people in our industry. This approach
is a key driver of our progress.
This approach is a key driver of our progress.
diverse backgrounds* and
We recognize that some people come to Accenture 45% women, including our
having faced obstacles as an aspect of their identity
or lived experience. We are committed to harness
Chair and CEO Julie Sweet.
these perspectives and ensure that all of our people
* For the purposes of this report, racial and ethnic diversity of our
have the opportunity to thrive and unlock their full directors is based on self-reported United States EEO-1 categories.
See our 2023 Proxy Statement for more information.
potential. We are a meritocracy.

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 SPOTLIGHT

We are strengthening our inclusive culture

We take a broad view of diversity that encompasses We held our first Global Ally Summit in the metaverse,
the spectrum of diversity of our people, and we are which was livestreamed and supported with in-person
committed to ensuring everyone feels connected, office experiences. Our allies are activated through
with a strong sense of trust and belonging. We focus learning programs, events and community-building.
on fostering allyship, learning, inclusive ways of working, Our five essential ally behaviors are: activate awareness,
vibrant employee groups and networks, and accessibility, practice presence, say something, have humility and
along with marking meaningful cultural observances with inspire inclusion.
our people. These and other actions help to strengthen
As of August 31, 2023, our network included approximately ANNITH
our inclusive culture.
141,000 Allies in Action, who advocate for cross-cultural
inclusion, disability and neurodiversity inclusion, gender Manager - Human Resources
The power of allyship equality, mental health and well-being, racial and ethnic Bengaluru, India
inclusion, and LGBTIQ+ inclusion.
Allies are essential for creating a culture of inclusion and
"I found my voice finally, thanks
fueling positive change. This year, we introduced Allies Being an ally is an ongoing journey, so we equip our
in Action, a global experience that brings together all people with skills to demonstrate allyship in everyday to the unconditional acceptance
our existing and new allies to learn what it means to be small moments that make a big difference toward I received from an ally—my supervisor
an ally, practice inclusive behaviors in a continual inclusion and belonging. at Accenture. She was the first person
learning journey, and be role models for others.
I came out to. Today, I am happy,
visible and doing work I love."

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Zero tolerance for discrimination We are fighting racism globally Learning that increases understanding
We have a zero-tolerance policy for any form of Our goal is to educate and empower our people to We provide our people with a robust catalog of
discrimination, regardless of age, disability, race and have productive conversations and be active allies learning opportunities to build greater understanding
ethnicity, gender identity or expression, sexual orientation who advance equality, inclusion and belonging and help foster an inclusive workplace.
or religion. We take all concerns seriously and provide wherever they live. Our people engage in robust
In fiscal 2023, we introduced 10 neurodiversity training
resources and training to help our people understand the learning, employee network events and community
modules for our global workforce, people leads, HR
actions they can take in the event of any disrespectful, conversations to advance inclusion for people of all
business partners and recruiters. In addition, members
inappropriate, fraudulent, unethical or illegal behavior. racial and ethnic backgrounds.
of our autistic community co-developed a new autism
Our leaders are expected to exemplify this commitment Our online We Stand Against Racism course—which learning module to educate and raise awareness of
to meritocracy and non-discrimination. Our employment is required* in the U.S., Canada, U.K., Ireland, South inclusive behaviors.
decisions are based on merit, considering a person’s Africa, Australia, New Zealand and Europe—includes
Ongoing courses include: “Thriving Together—Building
qualifications, contributions, capabilities and potential local perspectives and storytelling to help people
Resilience and Belonging,” which supports feeling
to grow. We also gather our people’s feedback to identify, speak up and address issues such as racial
seen, safe, connected and courageous and was
evaluate our progress. bias and microaggressions.
completed by approximately 66,000 of our people in
In the U.S. and the U.K., we have created an Employee In Europe, we serve as a founding member of fiscal 2023; “Unconscious Bias: Mitigating It Together,”
Investigations Advocate role. These advocates are trained Business for Inclusive Growth (B4IG), where we have which more than 118,000 new joiners completed in
to support our people who report—or are the subject of— played a key role co-leading a task force on ethnic fiscal 2023; and training on identifying, speaking up
race and ethnicity-related concerns. They also provide diversity. We also helped develop B4IG's operational and reporting racism.
confidential post-investigation support for up to 18 recommendations toolkit, which provides a
To empower our people to work more effectively and
months to assist in monitoring for retaliation and to comprehensive understanding of what ethnic and
inclusively across their diverse teams, we offer with
reduce the feeling of isolation that our people who report racial diversity entails in the workplace, including
Aperian (formerly GlobeSmart), an online learning
may experience. sharing best practices from member companies on
platform that helps bridge work-style, communication
how to address issues and accelerate progress.
Learn more in the Experience - People section. and cultural difference, to help our people learn about
*Excludes Avanade, a joint venture between Accenture and Microsoft, cross-cultural diversity and cultural styles.
and recent acquisitions.

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 Our vibrant networks
Our employee networks create a sense of belonging, Pride at Accenture
so all of our people can show up equally and be 90+ networks across
authentically themselves. Our networks nurture 45 countries
trusted relationships, mentorship opportunities and
avenues for growth, benefiting participants across all Neurodiversity
career levels and fostering community and inclusion Employee Network 1,780 people
at both the global and local levels.

Our global networks represent the spectrum of Gender-based network

diversity of our people and include networks for 120+ vibrant communities in 37 countries
women, persons with disability, LGBTIQ+ people,
neurodiverse people, and people from various racial,
ethnic and cultural backgrounds. Network members
Disability-based networks
also collaborate with clients and external partners 29 countries
to advance inclusion and diversity.

We are committed to supporting all our people in We also have networks for Race & Ethnicity,
feeling safe and comfortable in expressing their Interfaith and Veterans where locally relevant.
faith or non-faith beliefs, and we have a vibrant
interfaith and religion-based employee resource
group (ERG) and employee network community
across our company.

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 SPOTLIGHT

• Accessibility Centers—available in 36 locations, these

interactive spaces support our people to try and test
accessible technology and solutions to ensure they have
the tools that best support their individual needs. Our
Centers also serve as hubs for education, collaboration
and exchanging ideas, including with our clients and
local communities

• Accessible design—automated doors, ramps, elevators

and wide corridors accommodate wheelchairs and other
mobility aids, while we also provide braille signage,
sound reduction surface treatments, adjustable desks
and seating zones for different needs MADZ
• Private and supportive spaces—wellness rooms, Senior Manager - Technology, Industry X
interfaith rooms, lactation rooms and all-inclusive Taguig, Philippines
restrooms

• An inclusive dress code—enabling people to "Having lived with hearing loss since high
express their individual identity school, I am both proud and grateful that
I joined Accenture—a company that
• Expressive environments—we celebrate different
champions Inclusion & Diversity. I feel
cultures, backgrounds and perspectives including
Workplace accessibility and through art, programming and signage
valued. I’ve had the opportunity to lead
an accessibility testing project and be an
inclusivity by design And to support our people whether they are working advocate for others. The accommodations
in person or virtually, we provide an Accommodation that I receive improve my quality of life at
We strive to create a safe and welcoming environment
Support Tool—available in 44 countries for requesting work and help me to live without limits."
where all our people can thrive. Across our physical
assistive technology, flexible work arrangements, sign
spaces, this includes:
language interpreters, screen readers and more.

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Commemorating cultural
observances
World Day for Cultural Diversity for Dialogue
and Development We are advancing
We embrace, recognize and celebrate the diverse cultures
Our people were given the opportunity to learn about the
importance of intercultural dialogue for achieving peace
equality in our
of our people to create an environment where everyone is
deeply valued for who they are. Through the voice of our
and sustainable development.
processes
people and our brand, we can help raise awareness and Pride celebrations We use a data-driven approach to measure our progress
inspire people to act. The publicly recognized observances
Our Pride at Accenture network hosted approximately 100 on inclusion and diversity, proactively monitoring our
we marked this year provided opportunities to celebrate,
events around the globe. We took a bold step to "remove processes for equity and working to ensure our people
connect, have open and honest conversations, and
the colors" from our Pride flag to pause and reflect on the have the right skills, roles and behaviors to successfully
proudly show support for all our people, including our
meaning of Pride and commit to accelerating a more equal advance in their careers at Accenture.
colleagues from underrepresented communities.
future. We asked our people to convey what Pride means
These observances reinforce the message and importance to them by sharing artwork that brought the colors back to We expanded voluntary
of allyship and include these examples of globally our Pride flag and displayed it in a virtual art gallery. self-identification
celebrated moments:
When people choose to voluntarily self-identify, they
International Women’s Day
help advance our culture of equality. In fiscal 2023, we
We celebrated our 19th annual IWD with 171 virtual and expanded the reach of our self-ID programs, where
face-to-face events for our people, clients and partners legally permitted, to provide our people with the option
in 43 countries. to voluntarily share information about themselves—
such as their legal gender, gender identity, sexual
International Day for Persons with Disabilities
orientation, ethnicity and race, military service or
We participated in PurpleSpace's global Purple Light Up veteran status, and disability status.
initiative at 60 of our locations to celebrate the
Gaining a deeper understanding of our people helps
contribution of disabled people around the world.
us to tailor our inclusion and diversity programs based
International Day for the Elimination of Racial on data, allowing us to identify and address any gaps
Discrimination in recruitment, retention and advancement.

We encouraged our people to gain a better understanding

of the ramifications of racial and ethnic discrimination and
to take action for meaningful change.

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We continue to create a safe environment for our We invested in SocialTalent, a recruitment learning In the U.S., our hiring teams review a diverse group
people to self-identify and, as of August 31, 2023, platform, to support how we hire, engage and lead of candidates through our inclusive slate process
more than 13,000 of our people have self-identified teams. The platform enables us to blend structured before they conduct interviews for any role—a
as a person with a disability. learning paths with our own materials to create systematic way to reduce bias and increase equitable
bespoke learning experiences for hiring-focused roles. outcomes based in meritocracy.
Our people can also share their pronouns via their
More than 3,500 of our people in these roles have
profiles in our HR information system and can
begun their learning journey on topics such as sourcing
customize how their name is presented, empowering
diverse candidates, mitigating bias in the recruiting
all our people to express their authentic identities.
process, inclusive language, and more.
We provide equitable and
inclusive benefits
This year, nearly 680 people in India joined our flagship

Approximately 82% of programs—Aarambh and the Inclusive Internship

Program—for qualified, underserved people, helping
We want all our people to feel healthy and well—
physically, emotionally and financially. Through
our people can now share to make them future-ready and employable. Through
experiential internships that offer training and on-the-
equitable and inclusive benefits, we strive to cultivate
an environment where all our people feel supported
their sexual orientation job learning, transgender people, people with and have equitable access to the care they require.
disabilities and women from low-income backgrounds
and gender identity.* can create pathways to careers. Accenture hired 51% For example, where legally allowed or available in the
market, we have LGBTIQ+ inclusive plans that provide
of the participants who completed the internship.
*Excludes Avanade coverage for same-sex partners and/or recognized
In addition, we launched a partnership with myGwork, domestic partners, and expanded transgender-
the largest talent platform and professional network inclusive health care benefits. We also provide paid
for the global business community of LGBTIQ+ bereavement leave for the loss of family members
We are expanding access to new professionals, to reach new talent pools in key growth including partners and their children, and for those
and diverse talent pools regions and drive talent acquisition globally. Through who experience a miscarriage.*
myGwork we showcase our commitment to allyship
We take expansive and innovative approaches to *Excludes entities acquired in the last 18 months.
and the importance of visible LGBTIQ+ leadership with
candidate sourcing to build diverse recruiting pipelines the aim to foster inclusivity.
so we can hire the best talent. Our inclusive approach to Learn more in the Talent section.
recruiting, skilling programs and targeted candidate
marketing enable us to attract the talent we need.

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We are creating a more diverse LGBTIQ+ people
leadership team Our LGBTIQ+ Leaders Learning, or L3 program, provides
the tools, skills, insights and enhanced self-confidence
Our Inclusion & Diversity leadership development for our people to advance their careers and become role
programs are designed to strengthen our pipeline for models for our LGBTIQ+ communities. The L6 program
advancement and representation. Participants are extension for senior managers and associate directors
guided to envision their career growth, gain skills to be creates opportunities to connect with leadership and
successful and feel supported along their journey. peers to consciously drive career growth and clearly
define next steps towards leadership positions.
Our Inclusion & Diversity leadership programs* include:

Women Persons with disabilities

The award-winning Abilities Unleashed program
Our Insight and Developing Our Women programs help
provides opportunities for consultants and above to
senior analysts to senior managers and above navigate
build confidence, plan career journeys, expand networks
their careers with confidence, supported by leaders,
and collaborate across functions.
peers and HR along their journey.
* Our I&D leadership development programs are available globally unless noted.
Racial and ethnic groups Participation is not limited by protected class or other personal characteristics.

In the U.S., our Shift and Drive programs proactively

focus on skill building, coaching and self-development
activities for African American, Black, Hispanic
American, Latinx and Asian Pacific American employees
and allies; Engage! is a leadership journey for U.S. and
U.K. participants, their direct managers and sponsors
that focuses on culture change and inclusive behaviors
across the employee ecosystem.

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 We support all career journeys Returnship
These programs focus on clearing barriers to
Mentoring, sponsorship and returnship programs are
workforce re-entry through mentoring, training and
critical drivers for the development, engagement and
skilling opportunities, and other support such as:
retention of our diverse talent and complement our
leadership development programs.
• In India, the Returning Mothers Program pairs
Mentoring new mothers with experienced mentors who
Mentors promote holistic personal and professional have successfully transitioned from maternity
development, connecting our people with a shared leave back to work. This program helps new
interest, experience or passion for advancing our mothers navigate flexible hours and update their
culture of equality for all. Participants can grow their skills or training.
global network and learn from diverse perspectives.
• In the U.S., the Accenture Technology Returnship
These programs are open to all our people where
Program supports professionals, such as working
legally available and include LGBTIQ+, women, persons
mothers, who have taken career breaks and are
with disabilities and race and ethnicity mentoring.
returning to the workforce. This 16-week paid
Sponsorship program offers training in the latest technologies
and project-based assignments. Participants can
Our senior leaders advocate for and actively promote
refresh existing skills and develop new ones,
the career advancement of our people, including high-
while forming connections and gaining exposure
visibility programs such as WEL (Women’s Executive
to opportunities at Accenture.
Leadership) which supports individuals who have been
nominated by senior leaders with personal coaching
and access to our leadership.

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We collaborate
clients operate and optimize user experiences to partnership with the World Economic Forum and the
deliver breakthrough growth at scale. United Nations Office of the High Commissioner for

with clients and

Human Rights. Our Global Chief Diversity Officer is
co-chair of the PGLE Steering Committee.
Communities
communities to We work to promote equality and foster employment and
Racial and ethnic inclusion

We participate in Business for Inclusive Growth, a

accelerate progress advancement for underrepresented communities globally

and locally, partnering to address specific challenges and
global CEO-led coalition of major companies that, in
partnership with the Organization for Economic Co-
needs and advocate for change. Examples include: operation and Development, are fighting against
Clients inequalities of income and opportunity, and we have
Disability inclusion
co-created recommendations to drive racial and
By fostering a culture where all our people feel a
We partner with the International Labour Organisation ethnic inclusion with a specific focus on Europe.
sense of belonging and that they are respected and
Global Business and Disability Network to help enterprises
empowered to do their best work, we can more
achieve business success while simultaneously creating In the United States, we invested in Praxis Labs, a
effectively help our clients reinvent their businesses.
equal opportunities for people with disabilities. And we software-as-a-service immersive learning platform
We build inclusive and diverse teams because we also partner with Disability:IN, a global network of over that embeds equity and inclusion throughout the
believe they can create better, more innovative 500 corporations focused on expanding opportunities for employee lifecycle, enabling learners to navigate
solutions that reach more people and reflect the needs people with disabilities across enterprises, lending our authentic workplace scenarios and practice key
of our clients’ customers and stakeholders. voice and expertise to multiple committees and work human skills that better equip them to show up as
streams with Accenture leaders chairing the Mental inclusive leaders in the workplace. Funded through
To achieve mutual progress, we share strategies and
Wellness committee, Procurement committee, the APAC Accenture’s Black Founders Development Program,
practices, collaborate on programming and learning
Regional Council and serving on the board of directors. this investment reflects Accenture’s ongoing
events, and celebrate key cultural observances
commitment to providing black entrepreneurs with
together for greater impact and engagement. LGBTIQ+ equality and inclusion
funding, connections with Accenture clients and
We also strive to build accessibility practices into Accenture is a founding member of the Partnership for ecosystem partners, and community engagement to
our work and provide our clients with the tools and Global LGBTI Equality (PGLE), a coalition of 22 leading help support a new generation of innovators in
knowledge to implement these practices themselves. multinational companies and six nonprofit organizations in growing their companies.
For example, our Accessibility as a Service offering
encompasses a broad portfolio of services—including
Learn more in the Sustainability section.
accessibility strategy, testing and remediation,
assessments and multidisciplinary training—to help our

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 SUSTAINABILITY

We believe every
business must be a
sustainable business

In this dimension

Home Highlights Environment Ethics & governance Human rights Supply chain Sustainability Services & ADP Community impact
 Highlights
SUSTAINABILITY

We achieved key We encourage We create value in

We help our clients advance environmental goals responsible buying communities around
through our the world
their environmental, social
and governance goals by 100% supply chain

4.3
renewable electricity in
82%
connecting sustainability to
million
our offices

of our key suppliers* have

their transformations; operate Met our disclosed emissions targets
people equipped with

our business with a strong 2025

skills toward employment or

93%
entrepreneurship

commitment to the science-

environment, ethics and based target of key suppliers* have
disclosed actions to
reduce their emissions
28,000
human rights; and work to young innovators in our
Sustainability Innovation

22
Challenge
create value in communities Eliminated
around the world. single-use countries in our Supplier
Inclusion & Sustainability
Committed to help skill
and support

plastics 16,000
Program

*Key suppliers are defined as

in our office locations by vendors that represent a
purchasing reusable and significant portion of our 2019
refugees and migrants in
plastic-free items Scope 3 emissions. Europe

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Our goals & progress
UNGC Business Ambition for 1.5° Climate change adaptation Supplier diversity
In 2020, we signed the United Nations Global Compact Business Ambition for 1.5°C Pledge,
joining leading companies in pledging to do our part to keep global warming below 1.5° Celsius,
Planning for water risk
Developing water resiliency action
256
in alignment with the Paris Agreement and the criteria and recommendations of the
graduates of our Diverse
Science Based Targets initiative (SBTi). plans by the end of 2025 to safeguard
Supplier Development Program
our people and operations, and to
as of November 2023, meeting
Climate change mitigation reduce the impact of climate-related
our goal of 250 graduates by
flooding, drought and water scarcity
Carbon reduction on our business and our people in
the end of fiscal 2023.

Met our science-based target aligned to 2025 Achieved our goal of 100% renewable high-risk areas.
electricity in our offices by the end
• Achieved 57% reduction in total emissions
from our 2016 baseline, surpassing our 2025
of 2023. Moving to zero waste Ethics & compliance
target to reduce absolute greenhouse 82% of our key suppliers* disclosed
gas (GHG) emissions by 11% targets and 93% disclosed actions
toward our requirement that 90% of
Nearly 100% 99%
• Scope 1 and 2 GHG emissions reduced by of our electronic waste relating to of our people* completed
91%, surpassing our goal of a 65% absolute our key suppliers disclose their computers, servers and uninterruptible Ethics & Compliance training,
reduction against our 2016 baseline environmental targets and actions to power supply devices was reused or achieving our annual goal
reduce emissions by the end of 2025. recycled toward our goal to reuse or
• Total emissions per unit of revenue reduced to maintain 90%+
recycle 100% of our e-waste, as well completion rates.
by 77%, surpassing our goal of reducing
as all our office furniture, by the end
Score 1,2, and 3 emissions per unit of Carbon removal
of 2025.
revenue intensity by 40% against our 2016
Invested in nature-based carbon removals
Eliminated
baseline *Excludes Avanade, a joint venture
expected to remove millions of metric between Accenture and Microsoft;
Accenture Federal Services; and
In October 2023, we received approval from tons of carbon over the next 20 years to
single-use plastics in our office recent acquisitions.
SBTi for a new near-term science-based target address remaining emissions.
locations by purchasing reusable and
aligned to 2030, which we plan to begin
plastic-free items, during fiscal 2023.
reporting against next year.

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 We began to measure and disclose our Our new fiscal year 2030 target is to:
environmental impact in 2007, and we continue to
• Reduce our absolute Scope 1 and 2 greenhouse
hold ourselves accountable to clear, measurable
gas (GHG) emissions 80% from our fiscal year
goals that are aligned with climate science.

Environment
2019 base year.

Our external commitments • Reduce our Scope 3 GHG emissions per unit of
revenue 55% from our fiscal year 2019 base year.
In 2020, we signed the UN Global Compact Business
We remain focused on our core principles of
Ambition for 1.5°C Pledge, joining leading companies
carbon reduction, nature-based carbon removal,
in pledging to do our part to keep global warming
and collaborating with our clients, partners
below 1.5° Celsius, in alignment with the Paris
and suppliers.
Agreement and the criteria and recommendations
of the Science Based Targets initiative (SBTi).
Our environment goals
We are continuing to work toward our goal of
net-zero emissions by 2025 by first focusing on span three areas:
reductions across our Scope 1, 2 and 3 emissions Climate change mitigation:
and then removing any remaining emissions through reduction and removal
nature-based carbon removal projects. We are also
establishing new goals to align with the SBTi’s
criteria, guidance and recommendations for setting Climate change adaptation:
planning for water risk
science-based net-zero targets. In October 2023, we
received approval from SBTi for our new, near-term
target aligned to 2030, and in fiscal 2024 we plan to
Moving toward zero waste:
set a new long-term science-based target. e-waste, furniture and single-use plastics

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Climate change mitigation: We plan to maintain 100% renewable electricity for our
offices on an annual basis through continued purchase of
reduction and removal renewable electricity contracts. As we purchase renewable
Using technology to drive
electricity, including through power purchase agreements,
Carbon reduction we support the generation of more renewable sources environmental excellence
of electricity.
We are focusing first on actual reductions across our Measurement capabilities are important enablers in
Scope 1, 2 and 3 emissions. Our most significant helping us meet our goals. After all, you won’t know
aspects relate to indirect emissions from Scope 2 We achieved our goal of 100% if your efforts are working unless you measure them.
electricity usage in our locations and Scope 3
emissions from business travel and purchased
renewable electricity in 2023. Salesforce Net Zero Cloud is helping us evolve data
goods and services. management capabilities in line with the latest
technology available, delivering a single place for
Renewable electricity We also continue to drive energy efficiency. In fiscal
internal stakeholders to record environmental impact.
2023 we expanded our use of smart meters, which
In 2019, we committed to procuring 100% renewable
provide benefits including increased speed of data Learn More
electricity across our offices globally by the end of
collection and analytic insights to inform our energy
2023. We achieved this goal in fiscal 2023.
management decisions.
As we do not own our office buildings and procure
most of our energy from the grid, we increase our Responsible travel
renewable electricity by purchasing renewable We continue to use technology to facilitate more cost-
electricity contracts equivalent to the amount of and carbon-efficient delivery for our clients and our
electricity we consume, in line with the guidelines business, and we have implemented an internal carbon
set by RE100, the global consortium of businesses price on travel to encourage climate-smart travel
committed to 100% renewable electricity. decisions. We are one of the largest enterprise users of
Microsoft Teams in the world—using more than 19 billion
minutes of audio and more than 2 billion minutes of
video calls in fiscal 2023—hosted on Microsoft Azure
Cloud and powered with renewable energy.

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In addition, we have developed analytics and reporting Enabling low carbon client delivery Green IT
focused on our business travel emissions so that we
Just as we engage with our key suppliers to Accenture’s global IT organization takes a cloud-first
can share emissions data with our clients as part of
understand how their actions affect our emissions, and sustainability-focused approach to the way we
our delivery activities. When travel is necessary,
our clients engage with us to understand our impact operate, develop new applications, and innovate to run
we are equipping our people to make climate-smart
on their emissions. our business. With our journey to cloud complete, we
travel decisions. For example:
are focused on new, more sustainable capabilities from
To support transparency with our clients, we have
• We use analytics and reporting to help travelers cloud providers while further embedding our Green IT
developed detailed analytics focused on our business
and business runners estimate future travel or use practices into our operations.
travel emissions. This enables us to share highly
less carbon-intensive modes of travel. This includes
accurate emissions data with our clients as part of We created a CO₂ calculator to measure an estimation
measuring the carbon savings by switching from
our delivery activities. of Accenture's public cloud energy consumption. The
air to less carbon-intensive rail travel, where
calculator, which is embedded in our Intelligent Cloud
practical, and encouraging our people to do so. Responsible buying Management Dashboard, enables us to manage energy
• Our climate-smart travel toolkit shares policies, Our suppliers contribute to our own Scope 3 emissions, consumption, lower energy usage, and estimate
resources, ideas and templates to support project carbon emissions.
and so we expect them to make sustainability a priority
teams in their carbon reduction journey. and provide updates on their environmental initiatives, In fiscal 2023, we focused on Green Software best
goals and impact. practices and design principles, embedding them into
• An aviation carbon calculator highlights actual
our software development lifecycle.
emissions differences between flights to inform Our goal is that 90% of our key suppliers* disclose their
booking decisions. environmental targets and actions being taken to
reduce emissions by 2025. We are making progress—
Our air, hotel and ground transport suppliers are a key 82% of our key suppliers have disclosed targets and
resource in reducing the carbon associated with travel, 93% have disclosed actions to reduce their emissions.
and we are working together to increase the availability
*Key suppliers are defined as vendors that represent a significant
of lower-carbon choices for our travelers. portion of our 2019 Scope 3 emissions.

Learn more in the Supply Chain section.

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 SPOTLIGHT

Building on the measurement of our public cloud Nature-based carbon removal

carbon footprint, we continue to focus on measuring
Our nature-based carbon removal solutions are
our overall IT carbon footprint. By expanding the
generally expected to reforest land, improve
calculator to include devices and their usage patterns,
biodiversity and the resilience of ecosystems, make
we now better understand reduction opportunities and
agriculture more sustainable, and help create green
make more data-driven decisions. This includes
jobs—all while removing CO2 from the atmosphere.
offering an optional extended laptop refresh cycle to
our people to increase the useful life cycle of their Over the next 20 years, this program is expected to
device and reduce e-waste. physically remove millions of metric tons of carbon
from the atmosphere. At the end of fiscal 2023, our
nature-based carbon removal portfolio included ANTHONY
Our other green IT actions include:
projects in Indonesia, the Philippines, the United
• Managing device fleet energy consumption Kingdom and the United States. Environment Marketplace Lead
• Using digital cleanup best practices London, England
Our nature-based carbon removal projects are
• Maintaining green software engineering practices
designed to support and respect the universal
• Developing analytics models to optimize the "I have worked on our nature-based
principles of the United Nations Global Compact
sustainability of device life cycle carbon removal projects for many years,
(UNGC) in the relevant areas of human rights, labor,
• Introducing more devices designed with and it was truly transformational to visit
environment, anti-corruption and the UN Sustainable
circularity in mind a couple of our locations in Scotland to
Development Goals (SDGs). We have established
• Working with our IT suppliers to understand reporting procedures to provide oversight of see the real on-the-ground impact. We
how we can collaborate to accelerate our journey. activities on the ground, quality control, and worked with the planting partners to
alignment to the universal principles of the UNGC. monitor and measure tree growth and
spoke with the landowner, who sees this
Carbon removal Where technically feasible, our projects will be
as an intergenerational endeavor
registered under the Sustainable Development
To address remaining emissions, we are investing
benefiting the planet."
Verified Impact Standard, verifying SDG benefits
in nature-based carbon removal solutions. along with carbon removals.

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Climate change adaptation: Moving toward zero waste: Eliminate single-use plastics
planning for water risk e-waste, furniture and in our locations
To safeguard our people and operations, by the single-use plastics During fiscal 2023, we eliminated single-use plastics
end of 2025 we are developing water resiliency in our office locations by purchasing reusable and
Reuse or recycle 100% of our e-waste, such as
action plans to reduce the impact of climate- plastic-free items.
computers and servers, as well as reusing or
related flooding, drought and water scarcity on
recycling all our office furniture, by the end of 2025.
our business and our people in high-risk areas.
We proactively analyze our water risk using the During fiscal 2023, we expanded our digital asset Supporting a
World Resources Institute Aqueduct tool, and we tracking to include monitors, servers and
uninterruptible power supply devices in addition to
low-carbon future
also measure, monitor and report water use for
locations in high-risk areas. computers and workstations. In fiscal 2023, we To unlock shared value for business and society,
reused or recycled nearly 100% of our e-waste we are supporting the development of solutions
While we do not have water-intensive operations, that aim to help create a low-carbon future.
relating to these items.
we continue to minimize our use of water Examples include:
wherever feasible. Circular furniture
Our asset tracking system also includes our Direct air capture
furniture assets. In fiscal 2023, we made
enhancements to the system and processes to We are helping support development and scaling of
improve tracking and reporting capabilities. The carbon dioxide removal technology using direct air
resulting data allows us to continue to refine our capture (DAC) with Climeworks and 1PointFive. We
methods of landfill avoidance by extending the life contributed to the design of the first-ever DAC plant,
cycle of our office furniture through reuse in our which Climeworks opened in Iceland in 2017, and are
own spaces, donation, and optimization of our continuing to help the company use strategy, design,
partnerships with vendors that can help us with digital engineering, IT and cloud in its operations. We
resale and recycling. have also engaged Climeworks to explore how its
innovative technology-based carbon dioxide removal
solution may be used to help advance our
environmental commitments.

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Sustainable aviation fuel Nature and biodiversity • Our communities: We are also engaging with our
communities to create positive impacts on nature
To help facilitate the growth of sustainable aviation fuel We recognize the importance of nature and biodiversity by collaborating with partners and investing in
(SAF) supply and demand, we are collaborating with restoration and remain committed to managing our projects to support innovation, education and
cross-industry ecosystem partners. impact. We have taken steps in our own operations and digital solutions.
we are engaging with our clients, our suppliers, our
We support the call for nature and biodiversity targets,
We are a signatory of the World Economic Forum’s Clean people and our communities to take action.
grounded in science and based on clearly defined
Skies for Tomorrow sustainable aviation fuel pledge,
• Our operations: We are taking action for nature guidance and frameworks, in collaboration with leading
which includes an aviation industry goal of flying on 10%
through our climate, waste and water goals—including standards-setting organizations.
SAF by 2030. In addition, we are a member of United
Airlines’ Eco-Skies Alliance of corporate SAF buyers and our nature-based carbon removal solutions. We are
are committed to purchasing SAF only from socially and also reviewing our dependencies and operational
ethically beneficial sources. impact on nature and biodiversity.

In collaboration with Shell, American Express Global • Our clients: We are helping clients prioritize nature-
Business Travel and the Energy Web Foundation, we related risks and opportunities, develop strategic
Terra Carta Seal
launched Avelia, a leading blockchain-powered book- roadmaps with actionable targets, and tech-enabled
and-claim solution that securely allocates the monitoring to embed nature considerations into their
environmental attributes of SAF. With Avelia, airlines business models. In January 2023, we were one of 19
and business customers can simultaneously reduce • Our suppliers: We are continuing to engage with companies awarded the Sustainable
emissions while allowing transparency of attribute suppliers around nature and biodiversity through our Market Initiative’s Terra Carta Seal.
allocation to avoid issues such as double counting. At Sustainable Procurement Hub and in events such as The Seal recognizes global companies
launch, the platform offered an estimated one million our Eco Summit. driving innovation and demonstrating
gallons of SAF—enough to power almost 15,000 their commitment to, and momentum
individual business traveler flights from London to New • Our people: We provide opportunities for our towards, the creation of genuinely
York. We are also a customer of the Avelia platform. people to learn, commit, volunteer and innovate. sustainable markets.
This includes nature and biodiversity training, acting
as environmental citizen scientists and teachers,
and participating in the Sustainability Innovation
Challenge in partnership with clients.

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Planting trees to celebrate • The Philippines: We are supporting bamboo
plantings on the island of Mindanao, which has over
our people 750,000 acres of barren, deforested land due to Environmental
In support of our overall commitment to sustainability,
logging. Bamboo is regenerative, as it grows faster Responsibility Policy
the more it is harvested, and the bamboo processing
and to recognize the importance of each of our
facility benefits the local community as farmers can Reducing our environmental impact
people around the world, we are planting 674,000
generate additional revenue and have access to fair is built into our Code of Business
trees—one to represent each person at Accenture at
and stable employment. Ethics and our core values, specifically
the time of our announcement in December 2021.
Stewardship. These inform our
Approximately 590,000 of our trees have been Environmental Responsibility Policy,
planted around the world to date, in 14 countries which was established in 2007 and
across six continents in regions where our people is reviewed annually. In addition,
live and work. industry-wide external certifications,
such as ISO® 14001, demonstrate our
Impact from these projects includes:
commitment to running our business
• Australia: We are funding a tree grant for farms and responsibly and sustainably and to
landholders who sign up for the Bee Friendly integrating environmental processes
Farming program and plant trees on their property into our operations. Accenture’s
to enhance habitat for bees and other pollinators. Environment Management System
This certification program works with land is ISO® 14001 certified globally, with
managers to help protect, preserve and promote approximately 80 office locations
pollinator heath. in scope across our operations. Our
ISO® 14001 certified locations are listed
• Brazil: Through the planting of seedlings and
on Accenture’s ISO® 14001 certificate.
conducting natural regeneration, we are supporting
the restoration of areas in the Mantiqueira Mountains
that are facing degradation.

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 Our commitment to ethics, human rights and strong
corporate governance is a key driver of our business
We are building a strong
strategy and is essential to safeguarding our people, ethical culture
clients, brand and financial performance. It is the
foundation on which we build trust. Making the right decision in the moment when it
Our clear corporate governance structure and Ethics & matters is essential in today’s fast-changing business,
Compliance program—grounded in our core values and legal and regulatory landscape. To help our people
Code of Business Ethics (COBE)—guide our strategic make ethical choices and consider the full impact of
business decisions and actions as we strive to foster a their decisions, we rely on our core values and our
culture of integrity, transparency, inclusivity and COBE to inform our behavior.
respect for all people. We offer a broad range of resources to help our
We believe that our shared ethical culture is critical people better understand and fully engage with our

Ethics to our growth in a competitive marketplace. Our COBE, including annual required Ethics & Compliance
clients involve us in some of the most sensitive areas training, a Making Good Decisions tool, our COBE

& governance
of their business, in part because of our integrity and toolkit with downloadable job aids, and internal and
commitment to the highest ethical standards, as external platforms for raising concerns, including
evidenced by our long-term client relationships around anonymously.
the world. This is reflected in the fact that we have In recognition of these efforts, Accenture has
long-term relationships and have partnered with been named to Ethisphere’s World’s Most Ethical
our top 100 clients for more than 10 years. Companies list for 16 consecutive years—a testament
Learn more in the Client section. to our dedication to ethical conduct, compliance
practices and sustainability.

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Ethics & Compliance training
All our people, including part-time employees and Our core values
contractors, are required to complete our Ethics &
Compliance training each year. This is fundamental to
Our values shape our culture and define our character. We live our core values through individual
promoting a shared understanding of ethical conduct
behaviors that guide how we act and make decisions.
across our organization. In fiscal 2023, we achieved
completion rates of 99% for Accenture people,*
including our managing directors and Global Client value creation Best people
Management Committee.
Enabling clients to become high-performance Attracting, developing and retaining the best
Continually updated to feature interactive and visually businesses and creating long-term relationships talent for our business, challenging our people,
engaging courses on current topics such as protecting by being responsive and relevant and by demonstrating a “can-do” attitude and fostering
information and data and AI, the training promotes consistently delivering value. a collaborative and supportive environment.
knowledge and support for inclusion and diversity. It also
conveys information on identifying and reporting racism One global network Integrity
for our people in the United States, Canada, South Africa, Leveraging the power of global insight, Being ethically unyielding and honest and
Australia, New Zealand and all of Europe, including the relationships, collaboration and learning to inspiring trust by saying what we mean, matching
United Kingdom and Ireland. deliver exceptional service to clients wherever our behaviors to our words and taking responsibility
As part of our Ethics & Compliance training, we also they do business. for our actions.
offer a module on anticorruption, which is required for all
Respect for the individual Stewardship
executives (managers and above) and people at all levels
in certain corporate functions. We had a 99% completion Valuing diversity and unique contributions, Fulfilling our obligation of building a better,
rate for this module in fiscal 2023. fostering a trusting, open and inclusive stronger and more durable company for future
Our goal is to maintain our high completion rates for environment and treating each person in generations, protecting the Accenture brand,
training globally and to continue to evaluate our training a manner that reflects Accenture’s values. meeting our commitment to stakeholders, acting
(including through user feedback) to make sure it remains with an owner mentality, developing our people
relevant and effective. People in higher-risk roles and and helping improve communities and the global
markets receive additional anticorruption and other environment.
compliance training, including training led by our local
Legal teams in high-risk markets.
*Excludes Avanade, a joint venture between Accenture and Microsoft; Accenture
Federal Services; and recent acquisitions

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Anticorruption policies Reporting concerns and transparency
and compliance We encourage and empower our people and third parties
to speak up safely and confidently if they experience, see
Our COBE and related anticorruption policies, which
or become aware of any inappropriate behavior,
are both part of our global Ethics & Compliance
including any form of disrespect, harassment, racism,
program and human rights efforts, require our people,
discrimination or retaliation—or have any concerns about
business partners and business intermediaries (and
unethical, illegal behavior or breaches of human rights.
suppliers through our Supplier Standards of Conduct)
And we have zero tolerance for retaliation.
to comply with anticorruption laws everywhere we do
business, including:
We offer our people many ways to raise a concern—
• U.S. Foreign Corrupt Practices Act (FCPA) through our leaders, through any of our people in
Human Resources or Legal, and anonymously through
• Organization of Economic Cooperation and
our Accenture Business Ethics Helpline—and once they
Development (OECD) Convention on Combating
do, we make it clear what to expect.
Bribery of Foreign Public Officials in International
Business Transactions We also encourage our people to escalate a concern—
without fear of retaliation—if they do not receive an
• United Nations Convention against Corruption
acceptable response from their first point of contact.
• U.K. Bribery Act We take all concerns raised seriously, including
allegations of retaliation.
• Other applicable anticorruption laws
We investigate 100% of concerns reported to HR, Legal
As the business environment continues to evolve, we
or the Accenture Business Ethics Helpline, and seek to
remain focused on assessing and mitigating our risk
confirm the facts in a professional, methodical,
profiles. In fiscal 2023, we continued to work with outside
thoughtful and balanced manner. Upon completing our
counsel to conduct a compliance review to evaluate our
investigation, we determine appropriate outcomes and
anticorruption program. A goal of this review is to
endeavor to apply them fairly and consistently on a global
reconfirm that the program continues to be among the
basis—regardless of seniority, position or contribution
most advanced and forward-thinking in the world.
to Accenture.

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Greater transparency—from what happens after our Clear standards of behavior Data privacy and
people raise a concern to the resulting outcomes—is
an important element in helping them speak up. We The first fundamental behavior in our COBE is
information security
promote greater transparency through a dedicated “Make Your Conduct Count.” It articulates five locally
Safeguarding data is one of our most important
internal site where our people can find out: relevant yet globally applicable standards to guide
responsibilities in building and maintaining trust,
how our people think and act across our unique and
• How to raise a concern. not only with our people but also with our clients
diverse culture:
and other stakeholders. The Audit Committee of our
• How to find support once they raise a concern.
• We speak up about concerns, knowing Accenture Board continues to have oversight of our information
• How the investigation process works. never tolerates retaliation. technology risk exposures, including cybersecurity,
data privacy and data security.
• How we protect reporting parties. • We treat each other with respect.
Beyond adhering to specific regional legal
• How we have zero tolerance for any form of • We are proud to be ambassadors of Accenture,
requirements, we apply strict data privacy and
retaliation against anyone who raises a concern. and we act accordingly.
security standards to all information, everywhere.
This site also reports aggregated internal data on • We apply our principle of meritocracy when All our people have a personal responsibility to
a global percentage basis about the types of we make decisions about our people. practice effective and responsible data management
conduct-based matters investigated in in accordance with our policies, including our
• We ensure our personal interests and relationships
the previous fiscal year and their outcomes. Data Privacy Policy and procedures, our Binding
do not create conflicts for Accenture. Corporate Rules, as well as new and changing global
Further increasing transparency, we make public
This framework is our foundation for creating a regulations and jurisprudence.
our policy on Speaking Up and Zero Tolerance for
positive, respectful and inclusive work environment. While many of our people have returned to working
Retaliation, which outlines how our people can raise
a concern (including formal grievances if required) We continue to highlight our standards of behavior in in our office spaces, others continue to work in
and reporting and escalation procedures. our required Ethics & Compliance training. We also remote and hybrid work environments. This complex
monitor our ethical environment through anonymous work model, partnered with potential business risks
surveys of our people at regular intervals. associated with ongoing geopolitical tensions,
reinforces the need for a proactive, cyber-resilient
approach to keep data safe across our business, our
people and our clients.

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 For example:
We adhere to the highest and strictest information We take security seriously, with extensive training
protection and privacy standards for handling and and learning assets. All Accenture people regularly
protecting personal data, as evidenced by our participate in required and targeted data privacy
global certifications for Information Security (ISO® training. Further, our global awareness campaign,
27001:2013) and Data Privacy (ISO® 27701:2019). Protecting Accenture: Live Smart to Stay Safe,
These certifications acknowledge our compliance equips our people with the latest best practice
and accountability. We were the first global learnings and behaviors necessary to maintain
organization to be ISO 27701-certified by the British safe data security hygiene. Beyond completing
Standards Institution (BSI) globally, across both our our required data security training, our people
Enterprise and Client Service Business. participate in our Information Security Advocate
program, a self-paced training program designed
Through our globally consistent data privacy and
to strengthen awareness and adoption of
data protection programs, we work hard to uphold
secure behaviors.
global data protection and privacy requirements,
including the European Union’s General Data In addition to keeping Accenture, our people and
Protection Regulation (GDPR) and other data our clients protected through advanced internal
privacy laws in countries where we do business. security practices, technologies and controls, we
serve as a global provider of managed security
Our Enterprise and Client Data Protection
services, helping our clients with comprehensive
programs define the stewardship of Accenture
security solutions that span strategy development,
and client information. They define our management
risk management, cyber defense, digital identity,
processes and controls, in accordance with relevant
application and managed security services.
information protection and privacy laws. Accenture
has been externally assessed as operating industry-
leading cybersecurity systems at the Highest NIST
Cyber Security Framework (CSF) Implementation Tier
by BSI.

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Responsible AI Safety: Evaluate potential safety concerns and take To do this, we:
action to mitigate harm (e.g., with respect to human
• Set up the AI governance and raised
For any enterprise, Responsible AI means taking life, health, property, and the environment) when
senior leadership awareness, governance
intentional actions to design, deploy and use AI to deploying AI.
and principles.
create value and build trust by protecting from the
potential risks of AI. Responsible AI begins with a set of Accountability: Document enterprise-wide governance • Conducted AI risk assessment and made
AI governing principles, which each enterprise adopts structures, with clear roles, policies, and responsibilities. a detailed assessment of high risk AI.
and then enforces.
Compliance, Data Privacy & Cybersecurity: All use of AI • Enabled a systematic RAI program and
will comply with relevant laws, we will secure data with institutionalized our RAI approach into
Accenture’s Responsible AI principles
appropriate privacy protection and secure AI from a compliance program.
Human by Design: Understand the impact on humans cyber-attack.
• Conduct ongoing monitoring and compliance
every time you deploy AI and ensure that potential
Our respective compliance programs for data privacy of AI and develop monitoring and enforcement.
negative impacts are identified and managed
and security will be integrated where relevant to ensure
consistent with our purpose and core values. We are also helping clients implement their
compliance with these AI governing principles.
Responsible AI compliance programs.
Fairness: All models should treat all groups equitably,
Sustainability: Deploy AI taking into account the impact
and action must be taken to mitigate the potential for
on the planet, with appropriate steps taken to mitigate
unwanted bias and other negative unintended
negative impacts. Our sustainability program will be
consequences (e.g., unfair impact to gender, race,
integrated where relevant to ensure compliance with
and ethnicity).
these AI governing principles.

Transparency, Explainability & Accuracy: Disclose the

Accenture’s Responsible AI Compliance Program
use of AI where appropriate and all should be able to
understand and appropriately evaluate AI outputs and Our Responsible AI Program is grounded in our Code of
decision-making processes. We will use relevant and Business Ethics and core values, has CEO sponsorship
high-quality data responsibly so that outputs and has been scaled to over 700,000 people worldwide.
are reliable.

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 Business continuity
Our approach to managing disruption is based on years For more information, see our business continuity
of experience, preparation and adapting the way we case study. As society continues moving to a digital-
manage and deliver services. first reality, promoting human rights and setting
industry standards are top of mind as we adapt our
Our business resilience strategy supports how we
offerings to reflect this new collective consciousness.
operate as a company, starting with our global client
base, underpinned by internal functions and technology,
and supported by the collaborations of our third-party
ecosystem.

Accenture’s business resilience program is aligned to

industry standards and practices (ISO® 22301 across all
India and Philippines locations and China and UK
Advanced Technology Centers).

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Corporate governance: Our practices and policies • Policy on political contributions and lobbying

practices and policies Our corporate governance practices and policies include:
• Board takes active role in Board succession
planning and is committed to Board refreshment
We have a history of strong corporate governance • Annual election of directors
• Active Board oversight of strategy, risk
and believe that good governance is critical to • 100% independent Board committees management and environmental, social
achieving long-term shareholder value. We are and governance (ESG) matters
committed to governance practices and policies • Shareholders holding 10% or more of our
that serve the long-term interests of Accenture outstanding share capital have the right to • Committee oversight of ESG performance,

and our stakeholders. convene a special meeting disclosure, strategies, goals, objectives, risks
and opportunities, as well as strategies related
Accenture’s corporate governance matters are • 10 of our 11 director nominees are independent
to our people, including pay equity, inclusion
described in our 2023 Proxy Statement as well as • Strong independent Lead Director, elected and diversity, leadership succession and risks
our Corporate Governance Guidelines and by the independent directors
committee charters, which are all found on our • Board diversity policy to actively seek out

corporate website. • Annual Board, committee and individual women and underrepresented candidates
director evaluations and self-assessments
These documents outline the role of our Board and • Director policy limiting service to three other

its committees and our key governance practices, • Active shareholder engagement public company boards or two other public
as well as the experience, qualifications, attributes company boards if the director is a public
• Proxy access right
and skills of our directors. company chief executive officer
• No shareholder rights plan ("poison pill")

• Regular executive sessions, where independent

directors meet without management present

• Robust director selection process resulting in a

diverse and international Board in terms of gender,
race, ethnicity, experience, perspectives, skills
and tenure

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Our Board of Directors At Accenture, responsibility for ESG matters starts at In addition, the Compensation, Culture &
the top, with our Board actively overseeing our ESG People Committee is responsible for overseeing
We believe strong independent leadership is strategies and progress in meeting our ESG-related our strategies related to our people, including
essential for the Board to effectively perform its commitments, and cascades throughout the business. matters such as pay equity, inclusion and diversity,
functions and to help ensure independent oversight As part of this, we have implemented a clear and leadership succession and culture; and the Audit
of management. comprehensive governance structure designed to Committee oversees our approach to the quality
help us achieve our goals and reflect our objectives of ESG-related data and controls.
Currently, our Board leadership structure consists
throughout the organization while guiding our
of an independent Lead Director, a chair (who is also Our Global Management Committee (GMC) sponsors
strategic approach.
our chief executive officer) and strong independent our responsible company strategies. These senior
committee chairs. Ten of our 11 director nominees The Nominating, Governance & Sustainability leaders, spanning multiple corporate functions,
are independent; our Chair and CEO Julie Sweet is Committee is responsible for overseeing our overall industries, services and geographies, engage on
not independent. We are especially proud that this ESG performance, disclosure, strategies, goals and these topics and are responsible for implementing
mix contributes to our 11 director nominees being objectives, and monitoring evolving ESG risks. strategies, goals and policies. Together, they make
45% racially and ethnically diverse* and 45% women. strategic recommendations and decisions on our
In carrying out its responsibilities, the Nominating,
ESG initiatives, including sponsorship of our non-
Among other things, the Board is responsible for Governance & Sustainability Committee receives
financial goals.
providing governance and oversight of ESG. periodic reports throughout the year from
management on key ESG matters, including the Our ESG Executive Committee, made up of a subset
Oversight of ESG sustainability services we provide to clients, our of the GMC, is accountable for approving strategic
actions around being a responsible company and global decisions aligned with Accenture’s corporate
The core of our strategy is delivering 360° value to citizen, our progress in meeting our ESG-related sustainability commitments. Our ESG Executive
our clients, people, shareholders, partners and commitments, and our integrated reporting, which Committee and steering committee (which is
communities by helping them continuously reinvent. demonstrates our commitment to transparency comprised of leaders across Accenture) meet
To drive change for our clients, and for our business, and accountability of our goals and progress. regularly to monitor our sustainability performance,
we work across a spectrum of ESG priorities—and help identify improvement areas and elevate matters to
our stakeholders do the same—contributing to the the Board as appropriate through the GMC.
creation of a more sustainable world for all.
Learn more in our 2023 Proxy Statement.
*For the purposes of this report, racial and ethnic diversity of our
director nominees is based on self-reported EEO-1 categories.
See our 2023 Proxy Statement for more information.

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Board diversity Board tenure
Gender Diversity Tenure

45%
45% Racially and
6.1 years
average
ethnically
Women diverse* tenure
1 Hispanic or Latino 6 > 6 Years
2 Black or African American 3 2-6 Years
5 Women 2 Asian 2 < 2 years

Board committees Board committees chaired by racially Significant board refreshment Age distribution
chaired by women and ethnically diverse directors*

50% 75% 4 63
of committees
of committees new directors over Average age of director nominees
*Racial and ethnic diversity is based on self-reported EEO-1 categories. past 5 years Age range: 56-69

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 We also adhere to relevant international instruments
Accenture Global Human and documents, including the International Labour
Rights Statement Organization’s (ILO) Declaration on Fundamental
Principles and Rights at Work, in addition to the

Human rights Our commitment UN Guiding Principles.

Accenture has been a signatory to the United Nations Our human rights governance
Global Compact since 2008.
We recognize that support and respect for
As stated in our Code of Business Ethics (COBE), human rights is an integral part of our sustainability
we seek to align to the UN Guiding Principles on commitments. Our ESG steering committee, which
Business and Human Rights. We therefore focus is comprised of leaders across Accenture, has
our human rights efforts on those areas that are most responsibility across all operational sustainability
relevant to our business and operations in terms of topics, including human rights governance.
potential human rights impacts. We also recognize
that our clients and other stakeholders increasingly This committee is chaired by our Senior Managing
seek visibility into our human rights practices Director and Executive Director—Corporate Services
and policies. & Sustainability and Business Operations.

We continue to review our human rights efforts, We have also appointed select Accenture managing
as well as best practices in the marketplace, to directors to act as named officers with accountability
understand how we can further strengthen our for compliance with human rights legislation including
commitments. If it is unclear how to apply the law the UK Modern Slavery Act, the Australia Modern
consistent with our human rights principles, we are Slavery Act and the German Supply Chain Due
guided by our core values and COBE to support and Diligence Act.
respect the principles of internationally recognized
human rights.

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 Human rights and our Living wage
supply chain Accenture is committed to paying a living wage and
continues to drive the adoption of a living wage
Our human rights priorities Because of the global scale and diversity of our
with our suppliers around the world. Our Supplier
business, we focus our supply chain due diligence
Standards of Conduct strongly encourages our
efforts on areas that align with our human rights
We focus our human rights efforts on areas most suppliers to pay a living wage (or higher) to people
priorities; areas where we can appropriately make
relevant to our business and operations in terms who provide services directly to our company and/
the most impact; and areas of heightened concern
of potential human rights impacts: or our clients.
or in higher-risk geographies.
• Diversity and equal opportunity
We recognize the importance of assessing potential Supporting human rights through
• Health, safety and security risks to rightsholders. We continually review, adapt
and incorporate human rights due diligence across
our Sustainable Procurement Hub
• Employment conditions and
working practices our enterprise risk management systems and legal
We are committed to doing business ethically and
compliance processes, in addition to across our
• Supply chain legally, and we seek to leverage our global buying
supply chain.
power to support human rights. As part of this
• Data privacy
commitment, we continue to invest in new
• Anticorruption
Supplier Standards of Conduct technology and processes to help us have greater
visibility into our suppliers' ESG performance,
Our relationships with our suppliers help us embed and
including human rights.
amplify our human rights commitments. Published in
20 languages, our Supplier Standards of Conduct For example, our Sustainable Procurement Hub
(SSoC) sets out the standards and practices that (the Hub), which is available in more than 50
Accenture suppliers are required to uphold in respect countries and continues to be deployed globally,
of human rights and reflects our core values, our provides greater transparency from our direct
ethical principles, and our commitment to human suppliers about their own human rights policies,
rights, and supplements our COBE. In turn, Accenture due diligence and inclusive practices.
expects our suppliers to apply our SSoC to their own
Learn more in the Supply Chain section.
suppliers, thereby continuing to scale the impact of
our ethical procurement strategy.

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Human rights reporting For example, as part of our human rights strategy, we have
established a multidisciplinary 3TG minerals (tin, tungsten,
While this statement is required by law in Germany, it
also covers our global commitments and processes.
As part of our commitment to transparency and human tantalum or gold) working group that works with a third-
rights we assess our human rights risks and report party specialist to implement our 3TG compliance strategy Raising concerns
on them. and prepare our annual Conflict Minerals Report by
We encourage our people, suppliers and subcontractors
reviewing our supply chain for products that contain
to raise ethical and legal concerns, including potential
Modern Slavery 3TG minerals.
human rights issues, and we provide a range of secure
Our Supplier Inclusion & Sustainability team has a channels for them to do so confidentially, and, where
Our long-standing commitment to human rights includes
dedicated focus on conflict minerals in our supply chain allowed by law, anonymously.
eliminating modern slavery, child labor and human
and leverages tools like our Sustainable Procurement Hub
trafficking. Given the nature of our business and supply Whether internal or external, we treat all concerns
to better understand our suppliers' ESG performance,
chains, and the risk assessments we have undertaken to seriously and in strict confidence. We protect anyone
including whether any products our suppliers provide
date, we believe the risk of modern slavery, child labor and who raises, in good faith, a concern about a human
to Accenture contain 3TG. Given the expansion of our
human trafficking in our business and supply chains is low. rights issue or who assists us, or a law enforcement
Industry X business into hardware manufacturing, this
authority, by providing information to address such
However, we are not complacent and frequently work is a vital part of how we address human rights,
a concern.
review how we can improve and evolve in response to including modern slavery, across our global supply chain.
changing circumstances and our evolving business. Our We provide a mechanism to enable our suppliers’
Modern Slavery Transparency Statement provides more German Supply Chain Due Diligence Act employees to speak up about legal or ethical concerns.
information about our efforts. While this statement is Concerns or violations can be reported (anonymously,
required by law in the United Kingdom and Australia, it We promote transparency, accountability and where permitted by local law) via the web or through
also covers our commitment beyond these jurisdictions. responsible business practices by conducting due a country-specific number available on the Accenture
diligence assessments on our own business and our Business Ethics Helpline. All queries are handled by an
Conflict Minerals supply chain to identify risks related to human rights. independent team confidentially—and, where allowed
To this end, we have published our first German Supply by law, anonymously.
As our business evolves, we recognize the need to Chain Due Diligence Act Policy Statement (LkSG
continuously adapt our human rights due diligence Grundsatzerklärung) and will report to the Federal
strategies. We work to be thoughtful and targeted in Office of Economics and Export Control (Bundesamt
how we select and engage our suppliers, particularly für Wirtschaft und Ausfuhrtkontrolle or "BAFA") as
in relation to higher-risk sectors and countries. required in early 2024.

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 To drive our culture of responsible buying, we leverage To encourage broader transparency within our
our size and scale to advocate for supply chains that are supply chains, we require our suppliers to adhere
more sustainable and inclusive, both inside and outside to our Supplier Standards of Conduct (SSoC),
of our company. We consider this part of our which supplement our COBE, or to make a
responsibility to deliver long-term value to society. commitment that is equivalent to our SSoC.

Procurement Plus We review our SSoC annually and communicate

these standards through a range of mechanisms,
Our overarching buying approach, Procurement Plus,

Supply
including contractual terms and conditions, the
informs every aspect of our supply chain, and helps us
Supplier’s Guide to Doing Business with Accenture,
build stronger partnerships based in ethical behaviors,
as well as our purchase order process. We continue

chain transparency, agility and inclusivity. By working with our

suppliers through key initiatives such as the Supplier
to reiterate our commitment to our standards through
communication to the 100% of suppliers that are
Inclusion & Sustainability (SI&S) Program to drive
included in our supplier management program.* We
positive change, we can leverage our purchasing
also expect our suppliers to apply these standards to
power for social impact.
their own suppliers, thereby extending the impact of
our ethical procurement strategy in the supply chain.
Our ethical procurement strategy
Our SSoC reflects our support of the Ten Principles
One of our top priorities is to foster an ethical
of the UNGC—and we have continued to lead by
procurement strategy that is reflective of our core values
example in upholding these principles since we
and our Code of Business Ethics (COBE). Our ethical
committed to the UNGC in 2008. These standards
procurement commitment is an underlying component of
are published in 20 languages and set out the labor
our business practice and influences applicable training
standards, human rights principles, and other legal
for our people, selection criteria for suppliers and the
and ethical standards we require our SSoC to uphold
development of our standards for conducting business
when conducting business.
with our suppliers.
*Our supplier management program includes third-party suppliers
with whom Accenture has a direct and enduring contractual relationship.

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We continue to evolve our global SSoC in line with
industry and market conditions. For example, we
Supplier Inclusion & Sustainable Procurement Hub
recently modified our SSoC to include our expectations Sustainability Our continued investment in the Sustainable
related to responsibly using new technologies like Procurement Hub (the Hub) allows us to assess
Our award-winning Supplier Inclusion & Sustainability
generative AI. and track our suppliers’ performance in environmental
(SI&S) Program guides how we work with suppliers to
sustainability, human rights, supplier inclusion &
Additionally, we review our supply chain strategy promote environmental sustainability, human rights
diversity and ethics and compliance. We have also
annually through the lens of our COBE and the UNGC and supplier inclusion & diversity. The program was
implemented operating model and change
Ten Principles as part of our efforts to set industry developed to promote the inclusion of companies
management initiatives to support the Hub.
standards for maintaining an ethical supply chain. owned by people who have been historically excluded
This is particularly important as part of our continuing from the labor market. The program scope includes These due diligence processes support our buyers on
efforts to encourage our suppliers to pay a living wage. minority-, ethnic- and women-owned businesses; the selection decisions and ongoing supplier relationships,
LGBTIQ+ community; persons with disabilities; veterans; while also giving us the insights to identify any critical
Payment certainty refugees; and people living away from economic centers. gaps that may require actions from suppliers. The Hub
We categorize diverse suppliers as minority; women; is now live in more than 50 countries and continues to
We realize the economic certainty that prompt small- and medium-sized; service-disabled veteran; be deployed to new markets with new features and
payments can provide a supplier, whether a Fortune veteran; historically underutilized; people with enhancements including integration with other
500 company or a small- or medium-sized enterprise. disabilities; and LGBTIQ+ enterprises. operating systems.
Our Payment on Time Centre of Excellence and
Through our SI&S Program, we are able to advocate In fiscal 2023, we conducted approximately 5,000
technology investment drive continuous improvements
for supply chains that are more sustainable and sustainability assessments. We continue to actively
in this area. We are proud to be leaders in shifting the
inclusive within our company as well as with our engage with our suppliers to gain better visibility of
payment culture to be more efficient and fairer.
suppliers, clients and communities. This program is ESG performance in our supply chain and outline paths
In the United Kingdom, we are a signatory to the delivered by a dedicated team of subject matter experts forward for increased social impact.
Prompt Payment Code, which requires a continual in sustainability, human rights, and supplier inclusion
focus on ensuring that we pay our suppliers on time, & diversity. The program’s global scope includes 22
within the payment terms agreed. We consistently countries in fiscal 2023 and we plan for continued
make more than 95% of our U.K. payments within growth of the program.
60 days, as required by the code.
We continue to drive innovation in supplier inclusion &
sustainability by leveraging technology tools such as our
Sustainable Procurement Hub to digitize our suppliers'
environmental, social and governance performance.

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Promoting supplier engagement Supplier Environmental Sustainability
Supplier Eco Summit
We believe supporting our suppliers in their own Carbon disclosure
In May 2023, we brought together climate thought
sustainability journey is a key element of our
We expect our suppliers to prioritize environmental leaders, sustainability practitioners and suppliers at
responsible buying culture and our responsibility
sustainability and provide updates on their initiatives, the Accenture Supplier Eco Summit to discuss how to
towards our suppliers. To help drive value to our
goals and impact. As a corporate member of CDP’s transform value chains by setting goals and initiatives
suppliers’ sustainability journey, our SI&S and
Supply Chain Program, we use CDP tools to promote to reduce our collective environmental impact.
Supplier Relationship Management teams have
engagement, transparency and sustainable practices
launched an initiative to encourage sustainability Watch video:
with our suppliers.
collaboration with suppliers leveraging insights
from the Hub. Since 2010, we have invited select suppliers to respond
to CDP’s supply chain self-assessment questionnaire.
As part of this initiative, we have developed toolkits
Our suppliers contribute to our own Scope 3 emissions,
and supplier enablement materials, and are planning
and so we expect them to make sustainability a priority
additional support offerings for both suppliers and
and provide updates on their environmental initiatives,
our supplier relationship managers.
goals and impact.
We are collaborating with the Supply Chain
Our goal is that 90% of our key suppliers* disclose their
Decarbonization Suite team to pilot an end-to-end
environmental targets and actions being taken to reduce
solution that enables our suppliers to accelerate
emissions by 2025. We are making strong progress—
and scale decarbonization and other sustainability Sustainable Procurement Pledge
82% of our key suppliers have disclosed targets and
efforts across their value chains.
93% have disclosed actions to reduce their emissions. To further advance awareness of the positive impact
Through this pilot, we supported selected suppliers procurement has on sustainability, we have joined forces
Increasingly, our suppliers are using more emission-
in assessing their decarbonization maturity and, with the Sustainable Procurement Pledge (SPP), a global
reducing energy sources, minimizing the footprint
depending on the identified maturity, in emissions nonprofit community of procurement professionals that
of their goods and services, and adapting to customer
baselining, target-setting initiative selection aims to embed sustainability in their daily activities.
preferences in their reporting.
and road-mapping.
*Key suppliers are defined as vendors that represent a significant
SPP empowers and equips members with access to
portion of our 2019 Scope 3 emissions. the right knowledge, tools and behaviors. Accenture is
supporting these efforts and participating in SPP's
leadership and advisory panels.

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 SPOTLIGHT

Human rights in our supply chain Global Diverse Supplier Development Program
Since 2006, we have brought our commitment to
Our commitment to human rights is an integral part of
supplier inclusion and diversity to life through our
our sustainability commitments, and this informs our
global Diverse Supplier Development Program (DSDP).
supply chain and supplier selection. Our human rights
strategies, including conflict minerals due diligence, We host DSDP, a formal 12- to 18-month training
are an integral part of our responsible buying strategy. and mentoring program, to develop and expand
relationships with diverse suppliers. DSDP offers
We have dedicated resources to assessing human
one-on-one mentoring partnerships between
rights risks in our supply chains and carrying out due
Accenture mentors and diverse suppliers as well as
diligence processes. In addition, we are supporting
quarterly symposiums on topics such as marketing,
local compliance programs to help increase
social media, sales, business development,
awareness within relevant procurement teams.
cybersecurity, legal and storytelling. DSDP mentees HOWARD
Learn more in the Human rights section. demonstrate their progress by completing business
Senior Manager - Strategy & Consulting
health assessments and quarterly progress reports
throughout the duration of the program. Charlotte, United States
Supplier Inclusion & Diversity
In FY23, DSDP was offered in Australia, Canada, "Our Diverse Supplier Development
We recognize the opportunity that we have to encourage India, South Africa, the United Kingdom & Ireland,
Program is woven into my heart and soul.
economic growth and social equity through inclusive and the United States.
As a DSDP mentor, I’ve had the privilege
procurement practices. Our responsible buying practices In fiscal 2021, we set a goal to graduate 250 to help diverse entrepreneurs go beyond
set an example for our suppliers, clients and partners diverse suppliers by the end of fiscal 2023 and as their plateaus of stagnant revenue,
to incorporate inclusion and diversity in their own supply of November 2023, have reached 256 graduates unleash captive cash flow, and open
chain. And, by advocating for inclusive procurement of our Diverse Supplier Development Program. doors to strategic innovation. My role is
practices, we can drive further impact throughout
the supplier ecosystem.
just to facilitate the brilliance they already
have by allowing them the time to focus
on the future—which is a precious gift
to be able to give."

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Since 2019, we have partnered with the Henley Diverse spend in key geographies This year, we are also reporting diverse spend in
Business School Africa to deliver the training Australia, Ireland, the Philippines and the United
We monitor our diverse spend with suppliers to
component of our Diverse Supplier Development Kingdom for the first time. In fiscal 2023, our spend
understand our progress throughout the year, and are
Program to support capacity development of with diverse businesses including small and medium-
industry leaders in this space. In fiscal 2023, our U.S.
participating small and medium-sized enterprises. sized businesses was 4% in Australia, 6% in Ireland,
diverse spend was 45%, and our Canadian diverse
10% in the Philippines, and 3% in the United Kingdom.
spend was 27%.
We have further developed our partnership through a
Partnerships
pilot program with the Henley Business School's In South Africa, we continue to lead the way on
Centre for Entrepreneurship. The Centre has a supplier inclusion, going above and beyond We actively promote inclusive procurement
longstanding reputation for accelerating founders requirements of the Broad-Based Black Economic practices by recruiting diverse suppliers and
and small to medium-sized enterprises through Empowerment (B-BBEE) Act. We understand the forming partnerships with organizations in this space.
executive education, business clinics and coaching importance and see the value of increasing diverse, We take pride in collaborating with minority-, ethnic-
programs. The 6-month pilot is designed to inclusive procurement spending for its far-reaching and women-owned businesses, as well as supporting
accelerate business growth and concludes with a impact. In fiscal 2023, we maintained our B-BBEE Level the LGBTIQ+ community, individuals with disabilities,
pitch event where the participants will present their 1 recognition for the 6th consecutive year. veterans, refugees, and people residing in
company to Accenture leaders. economically marginalized areas.
In fiscal 2023, our procurement spend with Black
To enable the efficient delivery of DSDP programs, women-owned enterprises in South Africa increased Our global reach is reflected through the broad range
we built a Small Medium Enterprise Digital to 75%, again exceeding the B-BBEE target of 12%. of organizations we work with in Australia, Canada,
Ecosystem (SME-DE) platform that facilitates easy Additionally, our spend with Black-owned SMEs Europe, India, New Zealand, South Africa and the
interaction between SMEs and Accenture. It supports was 95%, against a target of 30%. And our overall United States. Our involvement ranges from corporate
SMEs through the entire DSDP cycle, from having an procurement spend in South Africa with Black-owned memberships to leadership positions on Boards of
automated application selection process, business suppliers increased to 98% in fiscal 2023 from 61% Directors, Executive Committees and founding teams.
health assessment for targeted development, in the previous year, surpassing the target of 50%. For example, we collaborate with WEConnect
providing business tools and exposing commercial International, an initiative that connects buyers with
Building on our launch of diverse spend reporting in
opportunities as they mature. women-owned businesses.
India in fiscal 2022, our fiscal 2023 spend with diverse
businesses including small and medium businesses
in India was 28%.

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By serving on the organization's Global Board, Global In addition, we became a member of NaVOBA (National Our client offering has been shaped by our own
Executive Committee, Membership Development Veteran-Owned Business Association) in the United disruptive, award-winning initiatives, such as our
Committee and local Advisory Councils, we raise States and actively participate on its Board of Directors, longstanding DSDP and strong leadership support,
awareness and create opportunities for women-owned collaborating with other member companies to to drive organizational change.
businesses worldwide. prepare veteran-owned businesses for
procurement opportunities.
In the United States, we demonstrate our commitment
to supplier diversity through partnerships with Over the past year, we also presented and delivered
organizations like Disability:IN, Women Business keynote speeches at national and regional events
Enterprise National Council (WBENC), the National hosted by our partner organizations, demonstrating
LGBT Chamber of Commerce and other organizations our commitment to advocate for supplier diversity and
where we hold Advisory Board or Board seats. This the value of partnerships in driving positive change.
year, one of Accenture’s managing directors accepted
the role of Board Chair at WBENC. Working with our clients
We are also a founding partner and hold a board seat Our Global Supplier Inclusion & Diversity (SI&D)
on the EGLCC (European LGBTIQ Chamber of offering helps our clients build and scale their SI&D
Commerce), working to foster collaboration and programs, and increase the amount of dollars spent
business opportunities for the LGBTIQ+ community with diverse suppliers.
across Europe. Additionally, we support the efforts of
We help our clients improve the social performance
the National Minority Supplier Development Council in
within their ESG agendas by integrating small, medium
the United States and participate as founding members
and diverse suppliers into their supply chains through
of the European Supplier Diversity Program led by
strategy, consulting, mentorship and technology.
Minority Supplier Development UK.
Research cited in Supplier.io’s 2022 State of Supplier
In fiscal 2023, we also joined the Inclusive Workplace & Diversity Report found that 61% of CEOs are engaged
Supply Council of Canada (IWSCC), an organization in SI&D, yet corporations are challenged to incorporate
that advances access and opportunity for businesses it into their supply chains. Our offering provides
owned by veterans and persons with disabilities. solutions and intelligence to address these challenges.

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 Sustainability Services Embed

We strive to embed ESG capabilities into our services

Every business must be a across our core business. This is what we believe is
sustainable business. required to address both the sustainability challenges
facing the world, as well as the demands of our clients’
To meet the changing needs of our clients and drive stakeholders to demonstrate action beyond ambition.
progress on environmental, social and governance
Innovate
(ESG) issues, we continue to expand and evolve our
portfolio of Sustainability Services. Together with We engage our partners to innovate with us by
our partners, we are helping the world’s leading embedding sustainability in the core business tools
organizations simultaneously become more sustainable and processes our clients use daily to steer, run and
and competitive, and helping build the resilience of grow their businesses.
their businesses to address climate change and help

Sustainability
This includes co-developing sustainability-focused
achieve the United Nations Sustainable Development
products and services that open new growth
Goals (SDGs).
opportunities, enhance their business, and translate
Services and We are helping to build more sustainable businesses
in three ways:
technology from diagnostic, predictive and generative
AI into solutions.

Accenture Create In collaboration with our partners, we utilize all parts

Development
of our business, including our recent acquisitions,
Our comprehensive suite of sustainability-focused
to help our clients reinvent their businesses at scale—
services helps our clients not only set goals but also
creating business value and sustainable impact for

Partnerships shape and deliver on their transformation roadmap.

We continue to develop new solutions, evolve our
all stakeholders.

existing offerings, and co-create with our ecosystem

partners to deliver measurable business value and
sustainable impact for our clients.

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 We offer a full suite of Sustainability Services to advance our clients
toward their sustainability goals

Sustainability Strategy Net-Zero Transitions

We help our clients define their sustainability Transitioning to net-zero carbon emissions
ambitions, build the business case and develop is increasingly a priority for all businesses.
sustainability roadmaps to deliver transformation Entire industries are now urgently looking at how
at scale. We work with business leaders to design they can reinvent their end-to-end value chains
solutions capable of driving systemic change and for a sustainable future. Accenture helps with
delivering untapped value and impacts to clients solutions to reduce carbon emissions from
and society. buildings, transport, energy systems and cities—
while also driving social and economic benefits.

Sustainability Measurement,
Analytics and Performance Sustainable Technology

As consumers, employees, business partners, Accenture is addressing the threefold imperative

regulators and investors increasingly demand for businesses to use technology more
businesses to become more sustainable, sustainably; to use technology as a vehicle for
measuring and reporting ESG performance being more sustainable; and to do all of that at
has become an imperative. We provide the tools, scale. We help our clients take sustainable
technology and methodologies to help actions in digital technologies—including their
businesses embed sustainability data, decision- underlying infrastructure, software, data and
making and performance into everything they AI—to reduce their negative environmental
do to effectively measure business value and impact. This includes solving complex client
sustainable impact for all stakeholders. requirements like application carbon estimation
and identifying energy reduction opportunities
across the software stack.

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Sustainable Value Chain Sustainable Customer Experience
and Brand
Organizations are facing a new wave of pressure
and urgency to reimagine their value chains to Accenture combines deep insight and
optimize for business value and sustainable experience with technology, innovation
impact. We help organizations embed and sustainability to help clients convert
sustainability into every stage of the value chain their customers’ intentions into new behaviors.
to deliver trusted, net-zero, circular and nature By delivering sustainable customer experiences
positive value chains. that meet consumers where they are on their
sustainability journeys, we help to positively
shift perceptions about a brand’s commitment
Sustainable Leadership and Organization to sustainability.

Organizations are increasingly pursuing more

sustainable business models. Not only is it the
right thing to do, this shift also offers financial Helping our clients rise to sustainability
and competitive value to companies that make challenges and opportunities.
ESG issues and sustainability a priority
throughout their organization. We help business Our Sustainability Services portfolio is continually evolving
leaders build sustainability into everything they to meet the changing needs of our clients. For example,
do, creating intelligent organizations that are as awareness of our society's dependency on nature and
sustainable at their core. biodiversity grows, so does the business imperative to protect
and restore them, as well as regulatory requirements to report
on them. Accenture has helped co-develop the frameworks
and standards that are driving this agenda.

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Client Success Stories
We work with our clients and partners, across industries,to innovate and create sustainable solutions, such as:

Decarbonization Nature and biodiversity E-mobility

We are working in partnership with a Accenture supported the Australian Institute of We partnered with Liberty Global to identify,
multinational aerospace corporation to support Marine Science and their partners across the validate and launch a new electric vehicle (EV)
their aviation decarbonization roadmap—from Pacific to help protect the future of coral reefs. charging venture, including the creation of a
accelerating the use of sustainable aviation fuel Harnessing the power of human collaboration and disruptive new brand. Liberty Global Egg is the
to helping design low-emissions aircraft—and artificial intelligence, ReefCloud allows the world's U.K.’s first subscription service for EV charging,
finding new ways to help make the supply chain coral reef monitoring community to work together making EV ownership more affordable and
more transparent and ethical. in real time to improve the monitoring, reporting accessible. Our work together helped Liberty
and conservation of our reefs. Global Egg gain hundreds of new subscribers and
the business is now expanding their offering to
Metaverse
other clean technology solutions.
We created a digital twin—a virtual representation Green software & cloud
—of Te Afualiku, a tiny islet in the island nation of With help from Accenture, Avanade and Microsoft,
Tuvalu, which is expected to be one of the first a multinational bank set out to build a global
parts of the country to be submerged as a result of marketplace for trading carbon removal units
climate change and rising sea levels. This enabled (CRU). Leveraging Microsoft Dynamics 365 CRM,
the country’s Minister for Justice, Communication Power Apps and Power BI, the solution is designed
and Foreign Affairs to address the COP27 to be scaled across geographies and industries—
delegation from the metaverse, helping to share a providing enough carbon sequestration to
story of urgency on a global stage. This work was compensate for more than 100 metric tons of
awarded a Silver Sustainable Development Goals carbon dioxide equivalent (MtCO2eq) per annum
Lion at Cannes Lions 2023. across 100 companies or more by 2030.

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We work to embed sustainability • Building and engaging diverse teams and We offer a level-based approach to learning—
perspectives is essential for a culture of including awareness, foundational and external
in everything we do equality. We create more inclusive experiences academic partnerships—to drive SDG fluency and
by considering accessibility design standards innovation. Our sustainability training provides self-
As we help our clients create their own sustainable
when co-creating inclusive tools and solutions paced opportunities for our people to explore the
future, we are advancing sustainability in our own
with our clients and their customers. SDGs and Accenture’s focus, building understanding
operations in a myriad of ways, including:
about the importance of sustainability in today’s
• Applying green software principles to our ways of context. Offerings include:
Embedding a learning mindset
working, enabling our clients to accelerate their
transition to a sustainable technology organization throughout our organization Sustainability Quotient training
by helping them assess, prioritize and mobilize Our Sustainability Quotient (SQ) learning program
Our company-wide sustainability learning
decarbonization strategies. We are also a founding features expert-curated content from Accenture
curriculum enables our people to understand and
member of the Green Software Foundation. leaders and received a Gold Brandon Hall Group
consider how our work can deliver more sustainable
Human Capital Management Excellence Award for Best
• Transforming supply chains to consider circularity outcomes for our clients and drive change in line
Unique or Innovative Learning and Development
in the value chain; identifying opportunities to with the United Nations SDGs.
Program for the second year in a row.
remove waste and obtain net positivity across
critical resources such as energy, water and net- This year, we added new SQ topics including Nature
zero emissions; keeping materials in productive use & Biodiversity, Net-Zero Transitions, and Sustainable
for as long as possible with circular consumption; As of August 2023, Leadership & Organization, bringing the total to 10
and rethinking the last step of a product’s life cycle. real-time, right-sized learning modules.

• Advancing Responsible AI by translating ethical

approximately 500,000
principles and research to apply practical,
measurable metrics and methodologies, and
of our people have taken
provide our clients with useful tools across the sustainability awareness-
spectrum of governance, accountability, fairness
and explainability. By applying these practices level training.
when designing, deploying and monitoring AI,
we empower our people and clients to embed
Responsible AI in daily operations to engender
trust and scale AI with confidence.

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Oxford University lecture series In addition, we deployed a vendor certificate program In fiscal 2023, we acquired Green Domus, a leading
for green software practitioners, and launched a Green Brazil-based sustainability consultancy, with
We continued to build a strong partnership with the
AI self-paced training for our technology practitioners experience helping clients design and implement a
University of Oxford, conducting learning sessions on
and anyone who is supporting AI solutions. range of sustainability initiatives with a focus on
priority sustainability topics, including CO2 Removal,
measurable decarbonization strategies.
Sustainable Finance, and The Energy Transition for Net
Zero. This lecture series is led by experts from the Oxford
Expanding capabilities through
Through Accenture Ventures, we partner with
Smith School of Enterprise and the Environment (SSEE) acquisitions and strategic investments
and invest in growth-stage companies that create
and cohosted by Accenture leaders.
Through our ventures and acquisitions, we continue innovative enterprise technologies to help drive
We also ran four cohorts of the “Economics of Climate to expand our ecosystem to connect our clients business value and sustainable impact, using
Change,” a course by the Oxford Business Economics with best-in-class emerging enterprise startups an open innovation approach.
Program. Tailored for Accenture executives and leaders, to unlock new opportunities for growth and Recent investments and partnerships include:
it focused on the economic fundamentals to advance sustainability innovation.
their understanding the climate crisis and strategies to • KETOS, to advance Water Intelligence through
navigate related business challenges. Over the last four years, we have acquired multiple real-time visibility, monitoring and reporting,
sustainability specialist organizations, growing our thus enabling organizations to achieve their
Green software training capabilities and talent in areas such as sustainable sustainability goals around water quality,
business transformation, carbon and climate change efficiency, compliance, carbon emissions and
We have trained more than 78,000 technology
strategy, nature and biodiversity, ESG measurement smarter operations.
practitioners across Accenture on the fundamentals
and reporting and sustainable design and
of green software. We also conduct job-ready virtual • Pixxel, which is building one of the highest
manufacturing.
instructor-led training sessions for our technology resolution hyperspectral earth imaging satellite
sales leads, technology solution architects, delivery constellations. Its imagery can help monitor
leads, and green software advisors that focus on emissions, evaluate climate risks, and track
green software principles and client case stories. natural capital, to name a few.

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• Planet Labs, a leading provider of daily data and Recent analyst recognition
insights about Earth, to help power decision-making at
organizations across a myriad of industries including Sustainability Consulting Services
agriculture, consumer packaged goods, energy,
forestry, and government. IDC named Accenture a Leader in its MarketScape
Worldwide ESG/Sustainability Strategy Consulting
• Pulsora, (previously pulsESG), which offers an Services 2023 Vendor Assessment, highlighting our
integrated, comprehensive and flexible cloud-based end-to-end services—spanning strategy, consulting,
software as a service platform that solves the digital, technology and operations—and integrated
complexity of ESG and Sustainability reporting, service portfolio.
planning, management and compliance.
Sustainability Service Providers
• Reactive Technologies, an innovative cleantech
company providing grid operators and renewable asset Accenture was named a Leader in The Forrester
owners with market-leading and mission-critical Wave™: IT Sustainability Service Providers, Q3 2023
technology solutions to help accelerate the clean report. We were cited for our key strengths in clarity
energy transition and structure of our offering along with our specialized
tools and services.
• SkyHive, a skills-based artificial intelligence technology
that supports rapid workforce reskilling, and now a full- Net Zero Consulting
fledged ecosystem partner.
Everest Group’s inaugural Net Zero Consulting Services
PEAK Matrix® Assessment 2023 named Accenture as a
Leader in recognition of our net-zero consulting
services portfolio and ability to support clients' twin
transformations in sustainability and digital—driving
progress toward their net-zero commitments.

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United Nations Global Compact and This was delivered to the UN Secretary-General facilitated local sessions in countries around the world.
and leadership team during the High-Level Week We have concluded the third round of this innovative
The World Economic Forum of the 78th Session of the UN General Assembly program, which has now reached more than 1,600
and Climate Week in September 2023. companies in over 80 countries.
Our work with leading organizations, such as the
United Nations Global Compact (UNGC) and the World
Forward Faster
Economic Forum (the Forum), helps our clients and
partners engage in global joint action to address With only 15% of the SDGs on track to be realized by
pressing societal and business issues, and produce 2030, the UN Global Compact’s Forward Faster
assets to help build industry resilience, reshape the initiative is intended to accelerate private sector action
future of industries and countries, and drive in five critical areas that have the power to make the
collaborative action. biggest, fastest impact on expediting near-term
progress. Our Song Sustainability Studio has provided
United Nations Global Compact significant creative support on the campaign. UN Private Sector
SDG Stocktake:
Since 2008, we have been committed to the Ten The UNGC-Accenture CEO Study Can your business
Principles of the UNGC, supporting its efforts to
Our 12th annual study (the largest to date) was released do more?
advance sustainability, equality and human rights.
at the Forum meeting in January 2023. We gathered Learn more
We champion the UN Sustainable Development Goals
and analyzed the perspectives of more than 2,600
(SDGs). We also collaborate in other ways, including:
CEOs across 128 countries and 18 industries, and the
United Nations Global Compact-Accenture Global report highlights the urgent challenges and
Private Sector Stocktake Report Sustainable Supplier Impact Programme
opportunities for business leaders to address the
We collaborated to measure the private sector’s impact climate crisis. This collaboration with the UN and multinational
on the SDGs. The report surveyed over 2,800 business enterprises (MNEs) is intended to mobilize their value
SDG Ambition chains on sustainability, particularly small and medium
leaders and used quantitative SDG measurement tools
and macro-economic analysis to appraise private We collaborated with the UNGC, SAP and 3M to launch enterprises. Our teams led the initial program design
sector contributions to the SDGs and define a clear the SDG Ambition program to help businesses across strategy and subsequently served as the global delivery
pathway for businesses to take action over the next the world to accelerate embedding their actions on the partner to deliver the initiative’s live sessions in local
seven years. SDGs into their business operations and planning. markets. The pilot phase has reached over 1,600
Accenture led the creation of the core program thought suppliers from approximately 20 MNEs.
leadership, designed a global accelerator program, and

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World Economic Forum economic conditions has led to the emergence of a new Global Cybersecurity Outlook
group of retail investors. In our work with the Forum, we
Our work with World Economic Forum focuses on thematic Accenture is a founding member of the Forum's
are helping advance understanding of this new cohort
areas including industry decarbonization, defining and building Centre for Cybersecurity. We originated its flagship
and how the financial services sector, policymakers
the metaverse, sustainable tourism, cyber resilience, the future cybersecurity product, the annual Global Cybersecurity
and other stakeholders can help spur retail investor
of jobs, urban transformation, and nutrition, among other topics. Outlook, of which we are the principal author and sole
participation in the capital markets and support long-term
Through this portfolio of work, our teams have developed an partner. The Outlook presents business leaders’
economic growth.
array of toolkits and assets that are available for companies to perspectives on leading cyber issues and examines
use and are rooted in establishing innovative solutions for a Our co-authored report on how the capital markets how these issues affect organizations around the world.
sustainable future. Recent collaborations include: ecosystem can strengthen trust with retail investors was
followed by a recent report on private markets and retail
Defining and Building the Metaverse Initiative
Accelerating Urban Transformation investors. This research was discussed on the Radio We are collaborating with the Forum and leaders from
Working in partnership with the World Economic Forum’s Davos podcast, in a co-hosted meeting with the IMF and the public and private sectors, civil society and academia
Centre for Urban Transformation, we launched a series of the World Bank, and in a series of articles on the Forum’s to gather global, multi-stakeholder perspectives on
ground-breaking new digital tools to help cities access Agenda blog. metaverse value creation. Together, we are producing
global best practice, benchmark progress, and develop four reports focused on understanding effective
Future of Nutrition
customized roadmaps to advance long-term strategic governance methods for metaverse environments and
goals on technology governance, decarbonization and the We are working with the World Economic Forum’s
to identify ways to create value in the metaverse. The
transition to more sustainable urban mobility. Centre for Health and Healthcare to help accelerate
reports explore topics including Interoperability in the
the availability, access and adoption of nutritious food
Metaverse, Demystifying the Consumer Metaverse,
choices to empower holistic health and well-being.
Global Collaboration Village Privacy and Safety in the Metaverse, and Social
The New Frontiers of Nutrition initiative includes two
Implications of the Metaverse.
This purpose-driven platform, powered by next-generation key platforms—"Frontier Business Models" and "Portfolio
technology, is bringing world leaders together to catalyze Innovation and Measurement”—along with a multi- Clean Power and Electrification Initiative
individual and collective action for real-world problem stakeholder steering committee with representation
This cross-sectoral program seeks to accelerate energy
solving and impact. The Village is a World Economic from the food, health and academic sectors.
transition through clean electrification. Accenture,
Forum initiative in partnership with Accenture and
In 2023, the initiative produced a consultative brief, Amazon Web Services (AWS), WindEurope and the
Microsoft. A community of approximately 140 Village
published an article on the Forum’s Agenda blog, World Economic Forum are collaborating on a digital
Partners is actively involved in shaping the Village’s future.
participated in a session at the UN General Assembly, permitting solution to automate workflows, increase
Capital Markets and collaborated on research that will help build the accuracy and enhance process transparency for
foundation for a holistic transition to healthy and permitting agents working in different public authorities,
The transformation of global capital markets in the past
sustainable diets. so that clean energy projects can be built faster.
decade through technology advancements and favorable

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Accenture Development Our impact Energy

Partnerships: Impact In fiscal 2023, ADP led 371 engagements in 42

By helping to unlock access to affordable and
reliable renewable electricity, we are supporting
through innovation countries across nine impact areas, including:
an equitable energy transition. We collaborated
with HSBC Bank Middle East, the World Green
Working at the intersection of civil society,
Agriculture Economy Organization and the London School of
government and the private sector, we champion
Economics to produce research on enabling a “just
and support impactful cross-sector partnerships. We support clients in solving societal challenges
transition” in emerging economies, so the benefits
around poverty, food security and livelihoods by
Accenture Development Partnerships (ADP) helps of transitioning to a low-carbon economy are
improving the value chain to safe, nutritious and
clients—including leading NGOs, private foundations, equitably distributed across society.
sufficient food. In collaboration with the Rainforest
public donor agencies and the private sector—
Alliance, we have developed a strategy that aims Gender and Inclusion & Diversity
address society’s most critical challenges. For
to improve livelihoods for small-holder farmers by
20 years, ADP has led diverse work fostering We leverage an expansive ecosystem to promote
providing enhanced market access and better
partnerships, collective impact and social equity the inclusion and empowerment of women, people
prices for those adopting sustainable practices.
to progress the UN SDGs, improving lives around with disabilities, and communities left behind. In
the world. partnership with Sightsavers India, we developed a
Climate and Environment
Our Inclusive Business offering focuses on diagnostic framework to support equality and
collaborating with private sector clients to drive Together with the World Wide Fund for Nature, diversity by integrating gender mainstreaming
sustainable impact at scale to support their we are developing policy recommendations to across the organization, from corporate to
environmental, social and governance goals. inform the UN Plastic Treaty negotiations. Based programming. Leveraging our experiences in
on insights from city-level policies and actions policy analysis and our network of subject matter
that aim to reduce plastic pollution in Asia, experts, we developed recommendations for the
recommendations focus on supporting globally organization to become a leader in supporting
binding rules that will catalyze and scale city-level gender equality.
interventions to address waste challenges.

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 SPOTLIGHT

Global Health and Nutrition Inclusive Finance

Together with our clients, we are contributing to We work with our clients to expand the availability of useful,
advancing sustainable, equitable health and nutrition affordable, responsible and sustainable financial products
systems globally. We are working with Merck for and services, driving sustainable impact at scale. As part of
Mothers (known as MSD for Mothers outside of the the World Bank Group's International Finance Corporation
U.S. and Canada) and their $25M Strengthening commitment to help rebuild Ukrainians' economic
Systems for Safer Childbirth initiative. We helped resilience, we partnered with Women’s World Banking to
design and launch a maternal health Community of conduct an in-depth market assessment, designed user
Practice to support collaboration and amplify journey maps to better understand individuals' financial and
collective impact for maternal health across six other needs, and made recommendations for how financial
coalitions in Kenya, Nigeria, Sierra Leone and India. service providers can support this vulnerable population
to help advance economic and financial inclusion.
PRAT
Humanitarian and Refugees
Livelihoods and Education Director - Strategy
We use our global reach and extensive capabilities to
New York, United States
respond to critical human needs in times of Junior Achievement Europe (JA Europe) is the continent's
emergencies and disasters. We partnered with The largest provider of youth education programs for
Human Aspect to redefine mental health care for "I am part of the Accenture Development
entrepreneurship, work readiness and financial literacy.
refugees and beyond. Our partnership helped create Partnerships team that brings Accenture’s
To support JA Europe's ambitious goal of empowering
a new platform that provides no- and low-cost digital 20 million learning experiences by 2050, Accenture
global capabilities and experience to
mental health support. Development Partnerships helped design the governance companies and NGOs around the world.
framework, business model and go-to-market strategy for Our work serves to empower marginalized
Human Rights a new initiative: a venture network and micro-fund to help and underserved communities. That’s just
alumni scale their entrepreneurial ventures. one way our people are helping to build a
Leveraging our Sustainable Value Chain offering, more inclusive and sustainable world."
We helped one of the world's largest human resources
we helped a technology company to define its
responsible procurement strategy with environmental technology companies better understand the potential
and social priorities—encompassing human rights, market size of occupational skilling and training
emissions management, supplier diversity, equity and ecosystems across four countries (India, Ireland, the
inclusion, and social impact—to support their corporate United Kingdom and the United States) to position a
sustainability objectives and net-zero commitments. new skills-based hiring product with the potential to
serve millions of job seekers from underserved
communities around the world.

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 Creating value in communities around the world— We are also using technology to broaden our reach
from developing skills to supporting refugees—is core and impact. Our Skills to Succeed Academy is a free,
to our belief in shared success. We collaborate with immersive online learning program to help young
our clients, ecosystem and nonprofit partners and people and others build skills and confidence to
others to create positive, lasting change and help succeed in the workplace.
build stronger, more vibrant communities.
In fiscal 2023, the academy skilled approximately
80,000 people globally, in collaboration with our
Skills to Succeed partners. An example of this was in the Philippines,
where we worked with the national Technical
Our Skills to Succeed initiative is about supporting
Education and Skills Development Authority
and empowering people as they prepare for and
(TESDA) to reach approximately 15,000 learners
navigate their career journeys.
via the academy.
In fiscal 2023, programs supported by Skills

Community
to Succeed reported that approximately 4.3
million people worldwide were equipped with
skills toward employment or entrepreneurship.

impact

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Preparing for employment skills over the coming years. As of October 2023, world for startups and existing businesses with a
more than a million young people have been skilled social or environmental purpose.
Global Opportunity Youth Network in and received certifications for financial literacy
Sky's the Limit
and digital productivity.
In August 2023, we committed to invest $4.5 million
Sky’s the Limit helps aspiring entrepreneurs chase
over 41 months in support of the Aspen Institute’s Goodwill Clean Tech Accelerator
their business dreams by connecting them with
Global Opportunity Youth Network. This program
In October 2023 we announced a partnership with volunteer mentors. As part of this program, our
provides young people in Brazil, Colombia, India,
Goodwill Industries International to create the people are providing one-on-one support to help
Mexico and South Africa increased access to
Goodwill Clean Tech Accelerator. underrepresented entrepreneurs bring their business
productive and dignified employment opportunities
ideas to fruition. With 80% of Sky’s the Limit’s
and skills to help them thrive at work.
Targeting under- and unemployed individuals in entrepreneurs identifying as people of color, and
JA Worldwide the United States, the accelerator will teach 90% reporting low income, the program aims to help
employability and technical skills for a range of in- create a more inclusive future of work. In fiscal 2023,
We helped JA (Junior Achievement) Worldwide demand roles in the energy sector, including solar we matched approximately 400 entrepreneurs with
skill more than 1.8 million young people across and storage, electric vehicle charging, heat pumps Accenture mentors.
18 countries, helping students gain the skills, and energy efficiency.
experience and confidence to prepare for future jobs
Building work experience
or entrepreneurship opportunities. Our support
Supporting entrepreneurs
enabled JA to enhance the content and functionality
Internships
of learning experiences and platforms that support
Youth Business International - Green and
youth, teachers, parents and allies around the world. In the United States, our Skills to Succeed
social entrepreneurship
internship and Learning to Lead programs
UNICEF’s Generation Unlimited Passport to Earning provide early career exposure and work experience
As a partner to Youth Business International (YBI),
We collaborate with Microsoft and other partners on we support and skill young entrepreneurs from to high school and college-aged individuals through
UNICEF’s Generation Unlimited Passport to Earning disadvantaged backgrounds as they start, grow summer and year-round internships. This year,
(P2E) platform to help break down barriers to and sustain businesses—helping to unlock income approximately 850 high school and post-high
learning, such as lack of access to relevant skills and streams, job creation and inclusive economic school interns participated. After the internship,
opportunities. Accenture's financial and growth. Accenture worked with YBI to fund the interns can apply to Accenture for a role as a
in-kind contributions in collaboration with other development of a Green & Social Entrepreneurship summer analyst, apprentice or a full-time employee.
partners are expected to help P2E equip millions Toolkit which brings together 18 tools developed by
of underserved youth in India and Brazil with entrepreneurship support organizations around the
future-relevant digital and employability

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Sustainability Education Innovating for our communities Communities in crisis
& Action As innovators, we have an opportunity to leverage and refugees
existing and emerging technologies to address critical
To help empower and inspire young people to address
critical issues, we have created an action-oriented
challenges facing society and the environment. Humanitarian aid in Israel and Gaza
community impact program to equip them with Huippula As a company, we have donated $1.5 million to Magen
the mindsets, skills and tools to build a more
David Adom and $1.5 million to the Palestinian Red
sustainable future. We developed Huippula with Save the Children
Crescent Society, for a total of $3 million for
Finland to teach digital safety to children through
humanitarian relief. In addition, we matched 100% of
Sustainability Innovation Challenge engaging stories, questionnaires, tests, and data
our peoples’ donations to selected charitable
analytics that teachers can use to track understanding
organizations providing relief in Israel and Gaza.
Offering a global Sustainability Innovation Challenge and progress. Approximately 160 schools across
through partnerships with UNICEF Generation Finland started using Huippula in just two months,
Unlimited's imaGen Ventures and JA Worldwide, with 70% of all Finnish 5th graders expected to be
Supporting refugees
which invites teams to address some of the world's reached by the program by 2025.
Accenture is helping welcome refugees in the
most critical environmental and social issues. This
communities where we work and live, and we
initiative reached approximately 28,000 young Casa Zero recognize how they enrich our communities through
innovators across 12 countries in fiscal 2023.
their courage, strength and talent. We partner with
Casa Zero is a nonprofit in Recife, Brazil that seeks
local and global organizations to help refugees
Sustainability Hour to unite entrepreneurship, culture and education
around the world establish new lives, gain meaningful
for social impact, offering libraries, studios and
employment and start businesses.
Collaborating with World’s Largest Lesson (an coworking spaces. In fiscal 2023 we collaborated on
initiative of Project Everyone) to create Sustainability a skilling project focused on increasing digital literacy Welcome.US
Hour. Available in more than 30 languages, this new in vulnerable communities. In September 2023, we
Accenture is partnering with Welcome.US to help lead
volunteering offering enables our people—and launched a Social Innovation Center at Casa Zero that
the movement of mobilizing private sector and
employees of other organizations—to host interactive showcases emerging technologies such as generative
community support for refugee resettlement and
hour-long sessions using design thinking, that inspire AI and robotics, offering immersive and collaborative
welcoming newcomers in the United States.
children to become change-makers for the Global experiences to young people.
Goals (UN SDGs).

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 SPOTLIGHT

Our Chair and CEO Julie Sweet co-chairs the Ukrainian Refugees
Welcome.US CEO Council along with Alphabet and
We are continuing to help to meet the medium-
Google CEO Sundar Pichai. A network of 38 CEOs,
and longer-term needs of Ukrainian refugees
the Welcome.US CEO Council works to accelerate
and internally displaced people, including learning,
and scale private sector support for people seeking
skills development and transition into employment.
refuge to meet immediate needs for resettlement
including housing and home goods, job and training
• As a member of the Tent Partnership for Refugees,
opportunities, and accessible legal assistance for
Accenture is supporting hiring and skilling of
newcomers. To date, the group has contributed
refugees, including Ukrainian refugee women,
more than $179 million in pro bono, in-kind and
across Europe. In fiscal 2023, we committed to
financial support.
partner with organizations to help skill and support
Refugee Talent Hub an estimated 16,000 refugee job seekers and MARIA
migrants—and to hire 100 refugees—in Europe
Founded by our people in the Netherlands, Refugee Director - Legal
over the next three years. Chicago, United States
Talent Hub empowers refugees to grow their network,
advance skills and find employment. With the support of • We are also helping Upwardly Global to support the
the Accenture Netherlands Foundation, Refugee Talent economic resilience of 1,000 displaced Ukrainian "I consider my immigration pro bono
Hub skilled approximately 900 refugees in fiscal 2023, refugees with job coaching, job readiness, language work to be the most meaningful legal work
which led to more than 290 employment opportunities. and technical skills training. Over the course of the that I've ever done. It can be challenging,
program, Upwardly Global will empower local emotional work at times, but it's absolutely
partners to help place Ukrainian refugees into skill- worth it. As one example, a refugee client
aligned jobs. Our people are helping support refugee from Afghanistan was recently granted
job seekers as mentors in the job search process. asylum, and he can now start the process
of reuniting with his wife and children,
including a one-year-old that he has
never met."

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Purpose and participation Every Name Counts Eco Action
We continue to support the Arolsen Archives’ Every Our commitment to environmental stewardship
We offer many ways for our people to act for social
Name Counts initiative to accelerate the indexing includes our ongoing Eco Action initiative, which
and environmental impact, including a wide range
of the world’s largest archive dedicated to victims encourages our people to nurture their passion for
of local and global volunteering opportunities.
of Nazi persecution. environmental sustainability and act for impact at
home, at work and in their communities.
Global volunteering Over the course of a 24-hour event on Holocaust
Remembrance Day in January 2023, approximately 700 Opportunities to participate include learning,
Global volunteering efforts enable our people to volunteers from 31 countries contributed to the Every volunteering, innovating and committing to
make a difference at scale—often working virtually Name Counts project, using an AI-based tool that we reduce personal impact. This year, more than
alongside colleagues from around the world. developed to accelerate archive indexing. 186,000 of our people participated in Eco Action.

Mapping for International Women’s Day We offer personal environmental footprint tools to
Local volunteering help our people measure their impact. In doing so,
We partnered with the Humanitarian OpenStreetMap
we are contributing to the Count Us In movement,
Team to help digitally map girls’ school journeys in We also recognize that our people want to respond to
which activates citizens to take action against
areas of rural Tanzania that are currently unmapped, needs in their local communities, and we support them
climate change.
and where girls often walk long distances to school. in providing opportunities to create a positive impact.

Improved mapping gives schools and NGOs a better Mentoring by Accenture people
understanding of the girls’ routes, to help them
Our volunteers around the world share their skills,
advocate for school housing and prioritize places
knowledge and experience with others. For example,
for the most vulnerable. In March 2023, approximately
we are participating in the Japanese Women's
1,000 volunteers in 33 countries contributed 1,300+
Leadership Initiative to help women from 20
hours to mapping.
universities in Japan prepare for leadership roles in a
global environment through overseas internships.
Nearly 80 Accenture women volunteered with the
program as trainers, instructors and mentors.

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 SPOTLIGHT

Our people as innovators Finalist teams' innovations include using AI to assist

with nature-friendly infrastructure and environmentally
Innovation is at the heart of how we serve our clients conscious real estate planning; using data collection
and how we engage our people on sustainability issues. tools on cargo ships to help close gaps in existing
Together, we work with our clients and ecosystem climate data; and using remote sensing and AI
partners to develop and accelerate fresh ideas and alongside community partnerships to support
nurture the next generation of innovators. mangrove restoration.

In fiscal 2023, more than 5,000 of our people

participated in our Social Innovators initiative, which
Social Innovators Accelerator
includes the Sustainability Innovation Challenge,
With two open calls to our people to apply,
the Social Innovators Accelerator and a variety CARA
the Social Innovators Accelerator provides
of Social Innovation learning opportunities.
funding and coaching for projects that are novel Analyst - Technology, Cloud First
and have the potential to deliver clear social and Berlin, Germany
Sustainability Innovation Challenge environmental impact. In fiscal 2023, 45 projects
received funding to progress innovative solutions "The Sustainability Innovation Challenge
Our annual Sustainability Innovation Challenge
with a positive environmental or social objective. was an exhilarating and motivating
engaged more than 4,400 of our people, who
produced almost 900 ideas in fiscal 2023 on the key experience. The innovation partners
themes of: Nature & Biodiversity, Sustainable Systems Social innovation learning shared pointers about their industries
& Industries, and Equity & Human Wellbeing. and recommended projects where our
Our social innovation learning activities skilled
solution might fit and make an impact.
approximately 550 of our people in fiscal 2023.
Collaboration is core to our challenge. We engaged All resources made available to us were
Accenture clients including Marriott International, In 2023, we launched the Social Innovation Leadership exceptional, from roundtable discussions
Microsoft, Walgreens, L'Oréal, National Grid Plc and Immersion for Accenture leadership, which includes
to coaching and skill enhancing workshops.
AXA XL, amongst 32 innovation partners including topics related to ESG measurement, identifying and
Every moment was perfectly blended with
nonprofit, environmental and health-focused social managing consequences, circularity and responsible
productivity and enjoyment. The experience
enterprises. They helped to identify innovation spaces, leadership infused with innovation.PR
down-select ideas, and provide feedback to teams
encouraged me to further focus on
along the way. sustainability in my career."

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 FINANCIAL

Our strong financial

results enable us to
deliver 360° value

In this dimension

Home Fiscal 2023 Highlights Financial performance

 Fiscal 2023 Highlights

FINANCIAL
Revenues Operating margin (Adjusted) Free cash flow

In fiscal 2023, we achieved $64.1B 15.4% $9.0B

another strong year of An increase of 8% An expansion of 20 basis points Defined as operating cash
from fiscal 2022, after adjusting fiscal flow of $9.5 billion net of
financial performance,
in local currency*
and 4% in U.S. dollars 2023 GAAP operating margin of 13.7% property and equipment
from fiscal 2022 to exclude business optimization additions of $528 million.
driving shareholder value costs of 170 basis points. On a GAAP The free cash flow to net

with record new bookings, basis, fiscal 2023 operating margin

decreased 150 bps from fiscal 2022
income ratio was 1.3

New bookings
adjusted operating margin
expansion and EPS $72.2B Diluted earnings per share
(Adjusted)
Cash returned to
shareholders
growth, and very strong A 5% increase in local

cash flow—these results

currency and 1% in U.S.
dollars from fiscal 2022, $11.67 $7.2B
with a book-to-bill ratio A 9% increase from fiscal 2022, Defined as cash dividends
allow us to create of 1.1 after adjusting fiscal 2023 GAAP EPS of $2.8 billion plus share

360° value for all of $10.77 to exclude the impact

of business optimization costs of
repurchases of $4.3 billion.
Fiscal 2023 cash dividends

our stakeholders. *Financial results “in local currency” are

$1.28 per share and an investment
gain of $0.38 per share. On a GAAP
paid increased 15% to $4.48
per share
calculated by restating current-period
activity into U.S. dollars using the basis, fiscal 2023 EPS increased 1%
comparable prior-year period’s foreign
currency exchange rates. from fiscal 2022

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Our fiscal 2023 financial performance created
value for all our stakeholders
Accenture achieved another strong year of financial With the depth and breadth of our services and
performance for fiscal 2023, while continuing to significantly industry expertise, and the commitment of our
invest in our business and our people. We drove strong talented people, we remain well-positioned to help
revenue and adjusted earnings per share growth, and very organizations reinvent every part of their enterprise
strong free cash flow, driving shareholder value creation. using tech, data and AI to optimize operations and
accelerate growth. As clients turn to us for large-scale
In fiscal 2023, we delivered record new bookings
transformation, we believe helping them build a strong
of $72.2 billion and expanded our largest client
digital core and then harnessing it to drive reinvention
relationships. We reported revenues of $64.1 billion,
will enable a platform for sustained growth.
representing an increase of 4% in U.S. dollars and
8% in local currency. Adjusted operating margin Our ability to advise, shape and deliver value-led
expanded by 20 basis points to 15.4% and adjusted transformation, leveraging the breadth of our services
earnings per share increased 9% to $11.67. Free cash from strategy and consulting to technology to our
flow totaled $9.0 billion in fiscal 2023, and we returned managed services across industries and geographic
$7.2 billion to shareholders through cash dividends markets, along with our privileged position with our
and share repurchases over the course of the year.* ecosystem partners—is what makes Accenture unique.

Our strong financial results reflect our laser focus We apply these attributes to how we measure our
on creating 360° value for our clients by working success: the 360° value we create for our stakeholders.
hard to be at the center of their success.
*Financial results “in local currency” are calculated by restating current-
period activity into U.S. dollars using the comparable prior-year period’s
foreign currency exchange rates. After adjusting full-year FY23 GAAP
operating margin of 13.7% to exclude business optimization costs of 170 bps.
On a GAAP basis, full-year FY23 operating margin decreased 150 bps. After
adjusting full-year FY23 GAAP EPS of $10.77 to exclude the impact of
business optimization costs of $1.28 per share and an investment gain of
$0.38 per share. On a GAAP basis, full-year FY23 EPS increased 1%.

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 We remain committed to ongoing investments in our Our enduring approach to shareholder value
business and in our approximately 733,000 people creation continues to guide us as we seek to:
In fiscal 2023, around the globe. With more than 200 offices in 49
• Grow faster than the market and take share;
countries, these investments help us serve clients
we continued to every day across more than 120 countries. • Deliver strong earnings growth with sustainable
modest margin expansion while investing
significantly invest In fiscal 2023, we deployed $2.5 billion across 25 at scale; and
strategic acquisitions to scale our business in high- • Drive strong cash flow and deploy it through
in our business and growth areas, add skills and capabilities in new areas, disciplined capital allocation, including returning
significant cash to shareholders.
our people. and deepen our industry and functional expertise.
Accenture's purpose—to deliver on the promise
We invested $1.3 billion in research and development
of technology and human ingenuity—underlies
in our assets, platforms, and industry and functional
our lasting commitment to create 360° value in
solutions to extend our capabilities while protecting
every direction for our shareholders and all our
our innovative and differentiated technology solutions
stakeholders, whom we are privileged to serve.
through our global patent strategy.

We invested $1.1 billion in learning and professional

development for our people, delivering approximately
40 million training hours, enabling us to flexibly
respond to shifting client needs, anticipate future
needs, and upskill people at scale.

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 REPORTING & DATA

In this dimension

Home Frameworks ESG priority issues and SDGs Awards and recognition Performance data table
REPORTING & DATA

Accountability and transparency are In addition, we report against three ESG We also integrate our financial and ESG
priorities for Accenture and part of the reporting frameworks—the Sustainability reporting to show how we create value
foundation on which we build trust with Accounting Standards Board (SASB), the for our clients and for our company.
our clients, people, shareholders, partners Task Force on Climate-Related Financial Our previous reports are available
and communities. Disclosures (TCFD) and the World on accenture.com.
Economic Forum International Business
This report explores how we are creating We disclose our key ESG metrics in our
Council (Forum IBC) metrics—while
360° value for our stakeholders. We detail performance data table, including data
continuing to align with the Global
our environmental, social and governance from the last three years. Additionally,
Reporting Initiative (GRI) Standards,
(ESG) goals, progress and performance we hold a range of industry-wide external
the Ten Principles of the UNGC, and
across our global operations during fiscal certifications that are relevant to ESG,
CDP (formerly known as the Carbon
2023 (ended August 31, 2023), unless including ISO® 14001, ISO® 27001, SA
Disclosure Project).
otherwise noted. 8000 and OHSAS 18001/ISO® 45001.
As reporting standards continue
We continue to build on our long-standing to evolve, we are well-positioned to Current financial and governance
partnership with the United Nations Global report against regulatory standards, information about Accenture is in our
Compact (UNGC) and our commitment to such as those issued by the International 2023 Annual Report and Proxy Statement.
the UN Sustainable Development Goals. Sustainability Standards Board of the More information about how we create
International Financial Reporting 360° value, including our global
Standards Foundation. ESG activities, is in our 360° Value
Reporting Experience.

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Frameworks
We continue to align with industry-leading reporting frameworks:

CDP Climate Response SASB Index UNGC Communication on Progress

Founded in 2000, CDP (formerly the Carbon Disclosure The Sustainability Accounting Standards Board (SASB) Accenture has been a signatory to the United Nations
Project) is a not-for-profit charity that runs a global aims to produce information that is decision-useful Global Compact (UNGC) since January 2008.
disclosure system for investors, companies, cities, for investors. This index reflects our alignment with This year we transitioned to the UNGC's new reporting
states and regions to manage their environmental the Software & IT Services industry standards from questionnaire to communicate the progress we have
impacts. Accenture has responded to the CDP Climate the SASB framework. made during the prior fiscal year (Accenture's fiscal
Change questionnaire since 2007, and we ask our key 2022) in implementing the Ten Principles of the UNGC
TCFD Index
suppliers to do the same. We are proud to be among and supporting the United Nations Sustainable
the top-scoring companies on CDP’s Climate Change We have reported in alignment with The Financial Development Goals.
A List for seven years. Stability Board’s Task Force on Climate-Related
World Economic Forum IBC Index Progress
Financial Disclosures (TCFD) since 2018 to CDP's
GRI Content Index
climate change program. The Financial Stability The International Business Council of the World
We continue to align with the Global Reporting Board established TCFD in 2015 to move the climate Economic Forum developed the Stakeholder Capitalism
Initiative (GRI) Standards as a basis for disclosure. disclosure agenda forward by emphasizing the link Metrics in 2020. The framework is intended to help
GRI Standards help businesses, governments and between climate-related risk and financial stability. companies to align their mainstream reporting on
other organizations understand and communicate performance against ESG indicators, with the near-
their impacts on ESG issues. They are regularly term objective of bringing greater comparability and
reviewed to ensure they reflect global best practices consistency to the reporting of ESG disclosures.
for sustainability reporting and help us respond to the Accenture has been involved in the initiative since its
needs of our stakeholders and regulators. Accenture launch and signed the CEO “Letter of Commitment” in
has aligned with GRI disclosures and produced support of the Stakeholder Capitalism Metrics, which
a GRI Content Index since our 2008-2009 Corporate was showcased at the Davos Dialogues in January 2021.
Citizenship Report.

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Assessing our ESG priorities Stakeholder engagement examples
To inform our approach, align more closely with stakeholder expectations
Our process Business input
and improve our reporting, we regularly seek input on our goals, progress
We worked directly with our business leads and performance from a variety of internal and external stakeholder groups.
We continually assess our ESG priorities
and subject matter experts across each ESG
based on their importance to our business Clients
area to identify and assess the actual Satisfaction surveys, client account lead relationships, project
and our stakeholders.
and potential impacts Accenture may have quality assurance processes, conferences and events, responses to
Analysis on ESG issues. We also assessed the actual ESG assessments and information requests (e.g. CDP Supply Chain,
and potential risks and opportunities that EcoVadis, IntegrityNext)
We reviewed the latest insights on ESG issues
ESG issues present for Accenture.
from relevant nongovernmental organizations Suppliers
(NGOs), industry bodies and academia; Stakeholder input CDP’s Supply Chain program, Sustainalytics, Supplier Standards
frameworks and good practices, such as the of Conduct, Global Diverse Supplier Development Program,
We collated the voice of our key stakeholders— supplier summits, training and mentorship
universal ESG metrics from the World Economic
being our clients, suppliers, investors, our
Forum; and the SDG Ambition benchmarks. Investors
people and communities—to determine the
Quarterly earnings calls, investor and analyst conferences, responses to
We analyzed our clients’ ESG requests and ESG issues most important to each stakeholder
investor questionnaires (e.g. CDP Climate Change, Institutional Shareholder
emerging priorities (e.g., as part of proposals group. We achieved this through a combination
Services, MSCI, Sustainalytics), Investor Relations team outreach
or supplier compliance reviews). of specialist third-party software analyses and
stakeholder engagement. Our People
Benchmarking Surveys (e.g. Conduct Counts), internal memos and webcasts,
ESG priorities accenture.com, social media, Business Ethics Helpline, focus groups,
We used specialist third-party software to
employee networks, content on our portal, internal communications
conduct detailed benchmarking and analysis We combined our business and stakeholder
channels and our Sustainability Quotient training program
of recent and emerging ESG issues across peers, inputs to determine our ESG priority issues.
competitors and other organizations. Communities
Long-term, strategic nonprofit partnerships in support of Skills to Succeed,
employee volunteering and giving, grantee relationships via Accenture
Foundations, advocacy and societal change through cross-sectoral
coalitions, national and international forums

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Our ESG priorities

Environmental
Enabling Client Sustainability Climate Change & Waste (including e-waste) Nature & Biodiversity
Carbon Emissions
• Contributing to clients’ progress • Addressing carbon • Responsible management of • Committing ourselves to a
on environmental, social and emissions and air pollution materials and products, including nature positive future with
governance (ESG) performance from Accenture’s business plastics, that are no longer of direct our people, clients, suppliers
through innovative services operations (predominantly use to Accenture, resulting from and broader ecosystem.
that deliver sustainable impacts energy use), business travel, business operations.
• This includes the integration
for our clients. and purchased goods and
• Adherence to all relevant legal of biodiversity considerations
services, including procuring
• Fostering clients’ broader action on requirements for disposal of these, into our environmental sustainability
renewable energy.
ESG imperatives as an extension of such as e-waste. actions (e.g., our goals on climate,
our own operational commitments • Tracking and disclosing greenhouse water and waste), in recognition
• Reducing our waste to landfill
on ESG progress. gas (GHG) emissions and fostering of the importance of biological
as far as practically feasible
reductions among suppliers and diversity for resilient livelihoods,
• Working to embed ESG capabilities and optimizing and exploring
other value chain partners. businesses and sustainable
into our services across our new ways to recycle.
development.
core business. • Considering risks posed by
natural disasters, such as floods,
droughts, wildfires and storms,
occurrences of which may
increase in frequency and
severity on Accenture’s
operations as a result of
climate change.

Note, the impact of certain priorities may extend across environmental, social and governance

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Our ESG priorities

Social
Inclusion, Diversity & Equal Talent Attraction, Retention Human Rights Responsible Buying Community Giving
Opportunity & Development (incl. Supplier Diversity) & Societal Impact
• Provision of equal dignity, • Attracting the right talent • Supporting and • Going beyond transactional • Supporting communities
accessibility, voice and to meet our clients’ needs; respecting internationally procurement to embrace our and generating direct and
opportunities over and developing and training our recognized human rights, overarching philosophy, indirect economic impacts
above those required by people, and reskilling them as demonstrated by our Procurement Plus, which and societal benefits where
law, independent of age, flexibly and responsibly for long-standing support of aims to create long-term Accenture operates through
gender, gender identity an inclusive future of work. the United Nations Global value for our clients corporate giving, training and
or expression, ethnicity, Compact, and our intent and our communities. education, skilling/upskilling
religion, disability, sexual to align to the United • Working with our suppliers opportunities to foster
Employee Well-being
orientation, national/ regional Nations Guiding and wider ecosystem to employment opportunities
& Engagement
or ethnic origin, and other Principles on Business advance key priorities, and technological
relevant characteristics, • Fostering a culture that and Human Rights. including environmental developments, employee
including at the board level. supports and prioritizes • Acknowledging that sustainability, human rights, volunteering to promote
• Our principle of meritocracy the mental and physical rights-holders include our child labor, modern slavery, employee engagement.
means that employment well-being of employees. people, our clients, our conflict minerals compliance, • Accenture has corporate
decisions, including hiring • Providing meaningful partners and suppliers, and inclusion, diversity, equality citizenship programs in all
and remuneration decisions, work and experiences individuals in wider society. and social innovation. significant locations of
are based on an individual’s and engaging our people • Includes efforts to support operation and customizes
demonstrated contributions, to succeed. suppliers’ ability to improve its initiatives—particularly
skills and abilities, and their • Complying with labor social and environmental Disaster Relief efforts and
potential to grow and develop, legislation, meeting performance and compliance the Skills to Succeed
within the context international labor standards through training, guidance, program—dependent
of meeting Accenture’s around acceptable working tools, etc. on the local context.
business needs. conditions and ensuring a • Monitoring our diverse
safe and healthy workplace procurement spend with
for all employees, including suppliers to understand
automation and mental our progress.
health support for content
moderation work. Note, the impact of certain priorities may extend across environmental, social and governance

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Our ESG priorities

Governance
ESG Governance Ethics & Integrity Data Privacy & Cybersecurity Responsible Technology Public Policy & Advocacy
& Innovation
• Oversight by committees • Complying with legal • Addressing our legal and ethical • Innovating with the aim of • Using our platform to advocate
(including Board committees) requirements. responsibilities with regard to delivering value to society for progress across ESG issues
that define and manage • How values, principles, the privacy and security of and the environment, in (including inclusion, diversity
Accenture’s ESG strategy, personal and business data— addition to commercial value and equal opportunity) and
standards and norms are
objectives and goals. for our clients, employees, for businesses and consumers, other issues where appropriate,
promoted and upheld with
integrity within our global global operations and other while supporting human rights including in the aftermath of
• Advancing our ESG strategy business partners. in accordance with the United geopolitical events that have
and commitments through operations, business
partners and suppliers. • Considering security as a means Nations Global Compact. a global reach.
governance structures
including, risk management, • This includes approaches to enable privacy, protect data • Innovating ethically and • Partnering with governments,
internal controls, policies, to avoid unfair market and continually address evolving exploring the extended the private sector and civil
reporting and data assurance. distorting practices, data and product-related and potentially unintended society to advance principles
and requiring our people, concerns such as safety, consequences of new and values, a shared vision,
• Compliance with relevant as technology evolves. technologies, including and/or shared goals that place
environmental and social business partners and
suppliers to comply with AI evolutions, and solutions people and the planet at the
legislation, including within for multiple stakeholder center at the global, regional,
both our own operations corruption laws everywhere
we do business. groups including clients, national and local level.
and our suppliers. global operations and • Avoiding political activities that
business partners. contradict Accenture’s public
• Considering inclusion and positions, including political
access to technologies for donations and lobbying.
groups including persons
with disabilities.

Note, the impact of certain priorities may extend across environmental, social and governance

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Our priority SDGs Most relevant SDG targets for
Highest priority SDGs for Accenture’s operations Accenture’s operations
5.5 Ensure women’s full and effective participation 10.2 Empower and promote the social, economic
and equal opportunities for leadership at all levels... and political inclusion of all, irrespective of age,
sex, disability, race, ethnicity, origin, religion or
5.b Enhance the use of enabling technology, economic or other status.
in particular information and communications
technology, to promote the empowerment of women. 12.2 Achieve the sustainable management
and efficient use of natural resources.
8.2 Achieve higher levels of economic productivity
through diversification, technological upgrading 12.5 Substantially reduce waste generation through
and innovation… prevention, reduction, recycling and reuse.

8.5 Achieve full and productive employment and 13.1 Strengthen resilience and adaptive capacity
decent work for all women and men, including for to climate related hazards and natural disasters
young people and persons with disabilities, and in all countries.
equal pay for work of equal value.
Second priority SDGs for Accenture’s operations 13.2 Incorporate measures to fight climate change
8.8 Protect labour rights and promote safe and secure into policies, strategies and planning.
working environments for all workers.
16.5 Substantially reduce corruption and bribery
9.2 Promote inclusive and sustainable industrialization in all their forms.
and, by 2030, significantly raise industry’s share
of employment and gross domestic product. 16.6 Develop effective, accountable and
transparent institutions at all levels.
9.5 Enhance scientific research, upgrade the
technological capabilities of industrial sectors in 17.16 Enhance the Global Partnership for
all countries…encouraging innovation and… public Sustainable Development, complemented by
SDGs we may impact more indirectly and private research and development spending. multi-stakeholder partnerships that mobilize
and share knowledge, expertise, technology and
financial resources, to support the achievement
of the Sustainable Development Goals.

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Awards & recognition
AVTAR & Seramount Best Business Today's Best Companies Forbes Global 2000 Human Rights Campaign Social Mobility Employer
Companies for Women in India to Work For in India No. 160, marking 20 consecutive Corporate Equality Index Index in the U.K.
Top 10 for 8 consecutive years; No. 2, marking 12 consecutive years on list Among top-scoring companies in No. 5, marking 5 consecutive
Hall of Fame since 2020 years among the Top 10 Argentina, Chile, Mexico and U.S. years on list
Fortune Global 500
AVTAR & Seramount Most Inclusive Cannes Lions No. 220, marking 22 consecutive Interbrand Best Global Brands Stonewall India Workplace
Companies Index in India Accenture Song won 9 Lions, years on list No. 30 with a brand value of $21.3B, Equality Index
"Champions of Inclusion" for including the prestigious Titanium marking 22 consecutive years on list Gold Employer for
Fortune Most Powerful Women
5 consecutive years Grand Prix 4 consecutive years
Chair & CEO Julie Sweet No. 2 for JUST Capital America’s Most
Bloomberg Gender-Equality Index CDP Climate Change A List the 2nd consecutive year JUST Companies The Times Top 50 Employers
Top-scoring company for 2 Among top-scoring companies No. 1 in our industry, No. 4 overall, 7 for Gender Equality in the U.K.
Fortune World’s Most
consecutive years for 7 years consecutive years on list 8 consecutive years
Admired Companies
Brandon Hall Group Excellence in Disability:IN Disability Equality No. 1 in our industry for 10 years, LATINA Style 50 Best Companies Wall Street Journal
Human Capital Management Awards Index No. 32 overall, marking 21 for Latinas to Work for in the U.S. Management top 250
Top winner for 8 consecutive years Among top-scoring companies consecutive years on list No. 3, marking 11 consecutive years One of 7 “All-Stars” in 2022;
for 7 consecutive years on list marking 6 consecutive years on
BrandZ Most Valuable Global Brands Great Place to Work® Best
list
No. 22 with a brand value of $73.6B; Ethisphere World’s Most Ethical Workplaces™ Minshu Top Employers in Japan
marking 18 consecutive years on list Companies No. 10 on World’s Best Workplaces™; No. 1 in our industry, No. 21 overall, Workplace Pride Global
16 consecutive years No. 15 in Asia and Latin America; 8 consecutive years on list Benchmark
Brand Finance Most Valuable IT
Top 10 in Argentina, Brazil, Chile, Among highest-scoring companies
Services Brands Fair360 Top 50 Companies for Refinitiv Global Diversity
Indonesia, Mexico, Philippines, for 8 consecutive years
No. 1 for the 5th consecutive year Diversity in the U.S. & Inclusion Index
Singapore and U.S.
with a brand value of $39.9B Hall of Fame; No. 1 in 2022; No. 1 for the 4th time in 6 years,
16 consecutive years on list 8 consecutive years on list

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Performance data table
The following table quantifies our progress since fiscal 2021 on key non-financial indicators. Unless specified,
all metrics are global in scope, reported on a fiscal year basis, consistent with previously reported figures and
cover those of our consolidated entities. All data are consolidated from performance management systems
across multiple Accenture teams and vetted through an internal controls process, which includes senior
leadership, to confirm they provide an accurate representation of Accenture’s non-financial performance.

Accenture at a Glance FY23 FY22 FY21

US$ billions

Revenues $64.1 $61.6 $50.5

Operating Expenses $55.3 $52.2 $42.9

Operating Income (Adjusted)1 $9.9 $9.4 $7.6

Global Headcount at Fiscal Year End (rounded) 733,000 721,000 624,000

Footnotes
1. FY 23 GAAP operating income of $8.8 billion has been adjusted to exclude the impact of $1.1 billion in business optimization costs.

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Our People As of December 1,
2023
As of December 1,
2022
As of December 1,
2021 Our People As of December 1,
2023
As of December 1,
2022
As of December 1,
2021

Gender Equality1 Race and Ethnicity1

Employee Workforce Percentage by Gender Percent of Total U.S. Workforce Percent of Total

Women 48 % 47 % 46 % African American and Black 11.9 % 12.1 % 10.9 %

Men 52 % 53 % 53 % Hispanic American and Latinx 10.5 % 11.1 % 10.6 %

Executives Percentage by Gender2 U.S. Managing Directors

Women 33 % 32 % 32 % African American and Black 4.2 % 4.2 % 4.0 %

Men 67 % 68 % 68 % Hispanic American and Latinx 4.5 % 4.5 % 4.2 %

Managing Directors Percentage by Gender3 U.K. Workforce

Women 30 % 29 % 27 % Black5 5.6 % 5.1 % 4.1 %

Men 70 % 71 % 72 % U.K. Managing Directors

For the period ended For the period ended For the period ended Number of Black Managing Directors5 12 12 10
December 1, 2023 December 1, 2022 December 1, 2021

South Africa Workforce

4
New Hires Percentage by Gender
African Black 45.3 % 44.4 % 45.2 %
Women 52 % 50 % 47 % Coloured6 10.8 % 9.8 % 7.5 %
Men 48 % 50 % 52 % South Africa Managing Directors

African Black, Coloured6 and Indian 53.2 % 55.5 % 50.0 %

Footnotes
1. Gender metrics reflect people who have self-reported as binary in our enterprise management system. Metrics do not include Avanade, a joint Training FY23 FY22 FY21
venture between Accenture and Microsoft that is majority-owned by Accenture and recent acquisitions.
2. "Executives” comprises our managers, senior managers, associate directors, managing directors, senior managing directors and members of our Total Training Spend (US$ billions) $1.1 $1.1 $0.9
Global Management Committee.
3. “Managing Directors” comprises our managing directors, senior managing directors and members of our Global Management Committee. Average Training Hours per Employee 56 61 60
4. New Hires reflect employees hired during the twelve months ended December 1, 2023, the twelve months ended December 1, 2022, and the
eleven months ended December 1, 2021. In 2020, Accenture reported new hires for the twelve months ended December 31.
5. For U.K. metrics, Black includes Black/Black British colleagues who have self-identified as being of African and Caribbean heritage or with dual
heritage of White and Black African or White and Black Caribbean.
6. For South Africa metrics, Coloured is a multiracial ethnic group native to Southern Africa who have ancestry from more than one of the various
populations inhabiting the region, including Khoisan, Bantu, Afrikaner, Whites, Austronesian, East Asian or South Asian.

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Community Impact FY23 FY22 FY21 Community Impact FY23 FY22 FY21

Skills to Succeed Community Engagement

People equipped with skills toward 4,344,000 1,637,000 1,280,000 Hours of participation in Accenture-sponsored 1,495,906 1,255,678 1,047,729
employment or entrepreneurship1 “Time & Skills“ Programs3

Accenture and Accenture Foundations Contributions Employees participating in Accenture-

13,459 9,463 6,895
sponsored “Time & Skills“ Programs3
Accenture Contributions by Region US$ thousands

North America $48,235 $49,464 $42,239 Employee Donations (US$ thousands) $12,909 $19,522 $20,345

Europe 27,821 26,915 24,976

Growth Markets 26,262 25,253 23,947

Cross-Region 25,666 28,949 74,717

Total Accenture Contributions $127,984 $130,581 $165,879

Accenture Contributions by Type

Cash $39,820 $52,379 $97,319

In-Kind (Accenture Development
82,870 74,239 66,611
Partnerships and pro bono consulting)
Time (Paid volunteering) 5,292 3,963 1,949

Total Accenture Contributions $127,982 $130,581 $165,879

Accenture Foundations Contributions2 $22,121 $21,322 $10,838

Total Accenture and Accenture $150,103 $151,903 $176,717

Foundations Contributions

Footnotes
1. Skills to Succeed includes people skilled to get a job or build a business including those in the Next Generation cohort (people between the ages of 8-14), as reported by our Skills to Succeed partners during our fiscal year.
2. Accenture Foundations refers to independent charitable organizations that bear the Accenture name.
3. “Accenture-sponsored ‘Time & Skills’ Programs” comprise Accenture Development Partnerships, pro bono consulting and paid volunteering projects.

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Environment FY23 FY22 FY21 Environment FY23 FY22 FY21
Percentage Change in Scope 1, 2 & 3 Carbon Emissions By Region Metric Tons of CO2e
Carbon Emissions compared to FY16 -57% -66% -70%
Baseline North America 201,847 156,020 122,894
Carbon Emissions per Employee Europe 157,102 118,280 85,184
(metric tons of CO2e) 0.7 0.6 0.7

Carbon Emissions by Scope1 Metric Tons of CO2e Growth Markets 183,246 157,212 168,898

Scope 1 22,038 17,804 9,250 Carbon Emissions 542,195 431,512 376,976

Scope 2 4,786 8,356 70,659 Office Energy By Source MWh
Scope 1 & 2 Emissions 26,824 26,160 79,909 Renewable Electricity 336,682 297,224 147,260
Scope 3 515,371 405,352 297,067
Non-Renewable Electricity 0 9,020 132,311
Carbon Emissions 542,195 431,512 376,976
Natural Gas 21,162 21,726 16,854
Carbon Emissions by Source2 Metric Tons of CO2e
Diesel 3,129 2,415 2,994
Scope 1 & 2 Carbon Emissions by Source
Leased Cars 16,163 11,804 8,060 Office Energy 360,973 330,385 299,419

Office Electricity — 3,572 66,811 % Electricity from Renewable Sources 100 % 97 % 53 %

Other 10,661 10,784 5,038 Office Electricity Efficiency (kWh/square 109 98 93

meter)
Scope 1 & 2 Carbon Emissions 26,824 26,160 79,909
Electronic Waste by Disposal Method3 Metric Tons
Scope 3 Carbon Emissions By Source
Reused or Recycled 429 512 320
Purchased Goods & Services 218,240 180,314 154,667
Landfill <1 <1 <1
Capital Goods 31,068 38,524 27,516
FERA 28,164 24,489 40,576 Total 429 512 320

Business Travel 195,246 132,533 55,657 Cubic Meters

Employee Commuting 42,653 29,492 18,651 Total Water Consumption 1,442,861 1,100,707 1,019,067
Scope 3 Carbon Emissions 515,371 405,352 297,067 Water Consumption per Employee 2.0 1.6 1.9
Carbon Emissions 542,195 431,512 376,976 % Water Consumption in High or Extremely 37 % 37 % 37 %
High Baseline Water Stressed Regions
Footnotes
1. In fiscal 2023, we elected to present Fuel and Energy Related Activities as part of our reported carbon emissions and enhanced our methodology for calculating Scope 3 emissions to include well-to-tank emissions for personal car travel and taxi under Business Travel and Employee Commuting. Prior periods have been
revised to reflect these changes. Emissions related to Office Electricity reflect a market-based accounting approach which includes the impact of renewable electricity contracts and residual mix factors.
2. In fiscal 2023, we changed the presentation for Scope 3 emissions to separately report emissions from Capital Goods, which were previously included in Purchased Goods & Services. Prior periods have been revised to reflect this change.
3. Electronic waste (e-waste) includes computers, servers and uninterruptible power supply devices and excludes Avanade, a joint venture between Accenture and Microsoft that is majority-owned by Accenture.

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 Supply Chain FY23 FY22 FY21

US$ thousands

Diverse Procurement Spend North America $880,634 $997,549 $534,524

(U.S. and Canada)1
Diverse Procurement Spend By Type (U.S.
Only)1

Minority-Owned Business $419,552 $543,829 $360,210

Women-Owned Business $153,971 $135,422 $95,194

Small Business $226,056 $219,081 $43,312

Other Business2 $27,546 $38,352 $5,335

Total Diverse Procurement Spend (U.S. only) $827,125 $936,684 $504,050

Diverse Procurement Spend as a Percentage 45 % 47 % 32 %

of Total Procurement Spend (U.S. only)1
Diverse Procurement Spend as a Percentage 27 % 34 % 25 %
of Total Procurement Spend (Canada only)1

Global Diverse Supplier Development Program

Graduates (cumulative) 256 217 196

Footnotes
1. FY 21 balance excludes Avanade, a joint venture between Accenture and Microsoft that is majority-owned by Accenture.
2. “Other” consists of the following diverse organizations: Veteran, Disabled Veteran Business Enterprise, Historically Black Colleges and Universities and LGBT.

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Disclaimer, Forward-looking statements,
and trademark references
This report may contain forward-looking statements within the meaning of the Private Securities Litigation Disclaimer from page 10:
Reform Act of 1995. Words such as “may,” “will,” “should,” “likely,” “promise,” “commit,” “anticipates,” Gartner, Critical Capabilities for Custom Software Development Services, Worldwide ARCHIVED, published,
“expects,” “intends,” “believes,” “estimates,” “positioned,” “continues,” “maintain,” “remain,” “goal,” November 2022
“target,” “plan,” “recurring” and similar expressions are used to identify these forward-looking statements. Gartner, Magic Quadrant for Custom Software Development Services, Worldwide 27 November 2023
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