A

INTERNSHIP REPORT
A report submitted in partial fulfilment of the requirements for the
Industry Internship Program

Submitted by

KISHORE KUMAR R - 312321104084

Under the Supervision Of

Karthikeyan Sivasubramanian - Vice-president DATA&AI

Olympia Tech Park, SIDCO Industrial Estate, Guindy, Chennai

in partial fullfilment
for
the award of the degree
of
BACHELOR OF TECHNOLOGY
IN
COMPUTER SCIENCE AND ENGINEERING

St. JOSEPH’S COLLEGE OF ENGINEERING

(An Autonomous Institution)
St. Joseph’s Group of Institution OMR,
Chennai 600 119
Internship date: (01/06/2024 to 26/08/2024)
 INDEX

S.NO TABLE OF CONTENTS PAGE.NO

1. ACKNOWLEDGEMENT

2. INTRODUCTION

3. COMPANY OVERVIEW

4. INTERNSHIP DESCRIPTION

5. PROJECT DETAILS

6. SKILLS ACQUIRED

7. CHALLENGES FACED

8. INSIGHTS GAINED

9. CONCLUSION

10. ANNEXURES

INTERNSHIP OFFER LETTER

INTERNSHIP COMPLETION LETTER
PHOTOGRAPHS WITH AND
WITHOUT GEOTAGGING

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ACKNOWLEDGEMENT

I would like to express my sincere gratitude to Indium Software for providing me

with the opportunity to undertake my internship with them.

My experience at Indium Software has been incredibly rewarding, and I am

grateful for the support and guidance I received throughout my time there.

I would like to extend my special thanks to Mr.Karthikeyan Sivasubramanian,

my internship supervisor, for their valuable mentorship and constructive
feedback. Their insights and encouragement were instrumental in helping me
grow professionally and achieve my goals during this internship.

I also wish to acknowledge the entire team at Indium Software for their warm
welcome and collaboration. The knowledge and skills I gained from working with
such a talented and supportive group of professionals will undoubtedly benefit
me in my future endeavours.

Thank you once again to everyone at Indium Software for making this internship
a memorable and enriching experience.

Thank you all for making this internship a memorable and rewarding

experience.

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INTRODUCTION

During my internship at Indium Software, I worked as a Data Analytics intern,

where I had the opportunity to apply and expand my knowledge in data analysis,
data visualization, and programming. My role primarily involved analysing large
datasets, generating insights, and creating data-driven solutions to support
business decisions. This internship provided me with valuable hands-on
experience in utilizing various tools and techniques, such as

Throughout the internship, I was also exposed to different stages of the data
analytics process, including data collection, data cleaning, exploratory data
analysis (EDA), and model building. I learned how to work with SQL databases
to extract, filter, and join data from multiple sources, and I applied statistical
methods to derive actionable insights. Additionally, I honed my skills in using
data visualization tools like Power bi to present findings in a clear and concise
manner, enabling stakeholders to make informed decisions.

By engaging in these diverse activities, I was able to strengthen my analytical

thinking, problem-solving abilities, and technical skills, all of which are crucial
for a career in data analytics. This report outlines the key projects I undertook
during my internship, the challenges faced, the skills I applied, and the knowledge
gained from this enriching experience at Indium Software.

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COMPANY’S OVERVIEW

Company Name: Indium Software Pvt. Ltd.

Location: Olympia Tech Park, Chennai, India

Industry: Information Technology & Services

Established: 1999

Headquarters: Chennai, India

Global Offices: USA, UK, Malaysia, Singapore

About Indium Software:

Indium Software is a leading provider of digital engineering services, specializing

in software testing, data and analytics, and cloud engineering. Established in
1999, the company has built a reputation for delivering high-quality technology
solutions to a global clientele. Indium's core strength lies in software testing,
offering extensive expertise in manual and automated testing, functional and non-
functional testing, and testing services tailored to meet the unique demands of
various industries.

The company has expanded its services beyond software testing to include data
engineering, artificial intelligence (AI), and machine learning (ML) solutions,
catering to industries like banking, healthcare, retail, and gaming.

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Services Offered:

1. Digital Engineering:

o Application Development

o Application Modernization

o UI/UX Development

o Mobile Application Development

2. Software Testing:

o Manual and Automation Testing

o Performance Testing

o Functional and Non-functional Testing

o Mobile Application Testing

o Security and Penetration Testing

3. Data & Analytics:

o Data Engineering and Big Data

o Business Intelligence (BI)

o AI/ML Development

o Advanced Analytics

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 4. Cloud Engineering:

o Cloud Migration

o Cloud Native Development

o Develop Services

Technological Expertise:

Indium Software works with a variety of advanced technologies, including:

 Python, Java, JavaScript, .NET for application development

 Selenium, Appium, and LoadRunner for automation and performance

testing

 AWS, Azure, Google Cloud for cloud engineering

 Power BI, Tableau for data analytics and visualization

Clients & Partners:

Indium serves a global client base across industries such as retail, healthcare,
BFSI (Banking, Financial Services, and Insurance), media, gaming, and more.
Some of its notable clients include Fortune 500 companies and other leading
enterprises. The company collaborates with technology partners like Microsoft,
Amazon Web Services (AWS), and Google Cloud to deliver best-in-class digital
transformation solutions.

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Work Culture and Core Values:

Indium Software fosters a collaborative and innovation-driven work

environment. The company is committed to delivering high-quality technology
solutions while maintaining integrity, customer focus, and excellence. It
promotes continuous learning, diversity, and inclusion within its teams, providing
ample opportunities for career growth and development for its employees.

Conclusion:

Indium Software has emerged as a trusted partner for businesses seeking digital
transformation, software testing excellence, and data-driven insights. With a rich
history of delivering technology-driven solutions, Indium is well-positioned to
continue its growth in a rapidly evolving digital landscape.

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INTERNSHIP DESCRIPTION
Internship Title: Data Analyst Intern

Company: Indium Software Pvt. Ltd.

Location: Olympia Tech Park, Chennai, India

Department: Data & Analytics

Duration: [3- Months]

Project Title: non- billable allocation

Project Overview:
The primary goal of the data analysis internship was to assist in gathering,
processing, and analysing large datasets to derive meaningful insights and support
decision-making processes within the company. This involved working on both
structured and unstructured data, performing data cleaning, and developing
analytical reports that provide insights for business optimization.

As part of the Data & Analytics team, I was tasked with applying various data
analysis techniques, using programming languages, and working with
visualization tools to ensure that key stakeholders received accurate and
actionable insights.

Key Responsibilities:

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1. Data Collection:

o Gathered relevant data from various internal and external sources.

o Extracted datasets from databases, APIs, and spreadsheets for

analysis.

o Collaborated with team members and stakeholders to understand

data requirements.

2. Data Cleaning & Preprocessing:

o Performed data cleaning, including handling missing data, removing

duplicates, and correcting inconsistencies.

o Normalized and transformed raw data for better compatibility with

analytical tools.

o Applied various data wrangling techniques to improve data quality.

3. Data Analysis:

o Conducted exploratory data analysis (EDA) using statistical

methods to understand data patterns and trends.

o Applied data manipulation techniques using Python (pandas,

NumPy) and SQL for complex data extraction and manipulation.

o Used tools like Microsoft Excel, Power BI, and Tableau for data
visualization.

4. Reporting & Insights:

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 o Developed comprehensive dashboards and reports to visualize
trends, key performance indicators (KPIs), and patterns in the data.

o Presented findings and insights to senior management and

department heads, explaining the potential impact on business
strategies.

o Created actionable recommendations based on data-driven insights

for improving decision-making.

5. Documentation & Collaboration:

o Documented methodologies, processes, and findings to ensure

knowledge transfer within the team.

o Worked in collaboration with other interns and full-time employees

in the Data & Analytics team.

o Participated in weekly team meetings, providing progress updates

and receiving feedback.

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Tools & Technologies Used:

 Programming Languages: Python (pandas, NumPy, matplotlib, seaborn)

 Data Visualization Tools: Power BI, Tableau, Microsoft Excel

 Database Management: MYSQL, SSMS

 Statistical Techniques: Correlation analysis, regression analysis, time

series analysis

 Libraries & Frameworks: Pandas, NumPy

 Other Tools: Jupyter Notebook, Google Sheets, SharePoint

Key Achievements:

1. Successfully cleaned and pre-processed over [X] rows of raw data,

improving its quality and accuracy for analysis.

2. Created a detailed dashboard using Power BI/Tableau that showcased real-

time KPIs, improving decision-making for department heads.

3. Identified key trends in [mention key business area], leading to a [mention

any improvement] in operational efficiency.

4. Developed a predictive model (if applicable) to forecast [mention metric],

providing insights for future planning.

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Conclusion:

The internship provided hands-on experience with data analysis tools and
techniques, allowing me to deepen my understanding of data management and
analytics. I also gained insights into how data-driven decisions can positively
impact business outcomes. Working closely with experienced data analysts and
business teams enabled me to contribute to real-world projects while developing
my technical and analytical skills.

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13
SKILLS ACQUIRED

Data Collection & Preprocessing:

 Gained proficiency in gathering data from various sources, including
databases, APIs, and spreadsheets.

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 Developed strong skills in data cleaning techniques, such as handling
missing values, correcting inconsistencies, and removing duplicates to
ensure data accuracy.

Exploratory Data Analysis (EDA):

 Learned how to perform exploratory data analysis using statistical
techniques to uncover patterns, correlations, and trends.
 Gained experience in data manipulation using Python libraries like pandas
and NumPy for effective data exploration.

Data Visualization:
 Acquired skills in creating impactful data visualizations and dashboards
using tools such as Power BI, Tableau, and Excel to present insights to
stakeholders.
 Learned how to translate raw data into meaningful reports and charts for
better decision-making.

Programming (Python & SQL):

 Enhanced proficiency in Python programming, particularly in data analysis
with pandas, NumPy, and visualization libraries like Matplotlib and
Seaborn.
 Gained hands-on experience with SQL for querying databases, extracting
data, and performing complex data manipulation tasks.
Statistical Analysis:
 Developed skills in applying statistical methods such as correlation
analysis, regression analysis, and time series analysis to understand data
trends and make predictions.
 Improved understanding of key metrics and how statistical insights can
inform business decisions.

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Data-Driven Decision Making:
 Learned how to extract actionable insights from data and how these
insights can inform strategic decisions, process improvements, and
performance optimizations.
 Acquired the ability to provide recommendations based on data analysis
that can positively impact business operations.

Reporting & Communication:

 Gained experience in preparing and presenting reports to both technical
and non-technical audiences, explaining data-driven findings clearly and
concisely.
 Improved ability to communicate complex data insights in a way that
influences business strategies and decision-making.

Time Management & Team Collaboration:

 Developed strong time management skills by balancing multiple tasks and
meeting project deadlines.
 Enhanced teamwork and collaboration abilities by working closely with
data analysts, developers, and business teams, participating in meetings
and brainstorming sessions.

Data Tools & Technologies:

 Hands-on experience with key data analysis and visualization tools,
including:
o Power BI/Tableau for interactive dashboards and visual reports.
o Python (pandas, NumPy, matplotlib, seaborn) for data manipulation
and analysis.

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 o SQL for database querying and data extraction.
o Excel for managing and analysing smaller datasets.

Problem-Solving:
 Improved analytical and problem-solving skills by addressing real-world
business challenges through data analysis.
 Learned how to approach complex problems by breaking them down into
manageable tasks and using data to find solutions.

CHALLENGES FACED

1. Data Quality Issues:

o Challenge: One of the biggest challenges was dealing with poor-
quality data, such as missing values, duplicate entries, and
inconsistencies in datasets.

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 o Solution: To overcome this, I applied various data cleaning
techniques like handling missing values through imputation and
removing duplicates. I also performed data normalization to ensure
consistency.

2. Working with Large Datasets:

o Challenge: Managing and analysing large datasets posed a
challenge, especially in terms of memory usage and processing time.
o Solution: I optimized the data processing steps using efficient
Python libraries like pandas and NumPy. I also used SQL queries to
filter and aggregate data before performing more complex analysis.

3. Learning New Tools & Technologies:

o Challenge: Gaining proficiency in unfamiliar tools such as Power
BI, Tableau, and advanced SQL queries was initially a steep learning
curve.
o Solution: I dedicated time to learning these tools by following
tutorials, attending internal training sessions, and practicing with
sample datasets to enhance my technical skills. Collaboration with
colleagues also helped in mastering the tools.

4. Time Management:
o Challenge: Balancing multiple tasks and deadlines was challenging,
especially when working on data analysis while simultaneously
preparing reports.
o Solution: I improved my time management skills by prioritizing
tasks, breaking them down into smaller, manageable steps, and

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 setting deadlines for each stage of the project. I used project
management tools like Trello (if applicable) to track progress.

5. Complex Data Analysis & Interpretation:

o Challenge: Interpreting complex datasets and extracting meaningful
insights was a challenge, especially when dealing with ambiguous
or incomplete data.
o Solution: I tackled this by performing exploratory data analysis
(EDA) to better understand the data structure and patterns. I also
consulted with experienced team members to clarify any doubts and
verify my interpretations.

6. Communicating Technical Insights to Non-Technical Stakeholders:

o Challenge: Explaining complex data findings and statistical
concepts to non-technical stakeholders was a challenge, as not
everyone was familiar with data analysis techniques.
o Solution: I focused on simplifying my reports by using clear
visualizations and avoiding jargon. I ensured my presentations
included actionable insights that were easy for stakeholders to
understand and implement.

7. Handling Ambiguity in Project Requirements:

o Challenge: At times, project requirements were not clearly defined,
leading to uncertainty in what kind of analysis was expected.
o Solution: To address this, I proactively sought clarification from my
project supervisor and team members. Regular feedback and

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 discussions helped refine the project scope and align the deliverables
with expectations.

8. Data Security & Privacy Concerns:

o Challenge: Handling sensitive data while ensuring compliance with
data security policies posed a challenge, particularly in managing
access and sharing results.
o Solution: I followed strict data security protocols, ensuring all
sensitive data was anonymized when necessary, and adhered to
company policies regarding data privacy. I also used secure
platforms for data storage and collaboration.

9. Adapting to Remote/Hybrid Work Environment:

o Challenge: Working remotely or in a hybrid environment made
communication and collaboration with team members more difficult
at times.
o Solution: I made sure to regularly communicate with my team
through virtual meetings and messaging platforms like Slack or
Microsoft Teams, ensuring alignment on project goals. I also
maintained a structured work routine to stay productive.

These challenges, along with the solutions or steps taken to overcome

them, demonstrate your adaptability, problem-solving skills, and ability to
thrive in a dynamic work environment.
INSIGHTS GAINED

1. The Importance of Data Quality:

o One key insight I gained is the critical role of data quality in analysis.
Even small inconsistencies or missing data can significantly impact

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 the outcomes and insights generated from a dataset. This highlighted
the need for thorough data cleaning and preprocessing as the
foundation of any analysis process.

2. Data-Driven Decision Making:

o I learned how data plays a pivotal role in decision-making across
various business functions. By providing accurate and timely
insights, data analysis helps companies optimize processes, improve
customer experiences, and forecast future trends. This internship
emphasized how businesses increasingly rely on data to remain
competitive in the market.

3. The Power of Visualization:

o One of the most important insights was understanding how data
visualization bridges the gap between data and business action.
Visual tools like Power BI and Tableau allow for more accessible
interpretation of data, turning complex datasets into easy-to-
understand insights that drive business strategies.

4. Balancing Technical Skills with Business Understanding:

o While technical skills like programming and statistical analysis are
crucial, I realized that understanding the business context is equally
important. Tailoring analysis to answer specific business questions

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 and provide actionable recommendations ensures that the data
insights are useful and relevant.

5. Collaboration Enhances Data Projects:

o Data analysis is not done in isolation. Collaboration with team
members, developers, and business stakeholders is essential to gain
multiple perspectives and ensure alignment with the project’s goals.
Cross-functional collaboration helps in refining data requirements
and achieving better outcomes.

6. Iterative Nature of Data Analysis:

o Data analysis is an iterative process, often requiring multiple rounds
of data exploration, cleaning, and analysis to refine the results. The
process is rarely linear, and being flexible in approach is essential
for producing accurate, insightful results.

7. The Role of Automation:

o I gained insight into how automation through tools like Python
(pandas, NumPy) and SQL can significantly improve the efficiency
of data analysis. Automation not only saves time but also reduces

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 human errors in repetitive tasks, allowing for a more streamlined
process.

8. Ethical Considerations in Data Handling:

o Throughout the internship, I became more aware of the ethical
responsibilities when handling data, especially with regard to data
privacy and security. Ensuring compliance with data protection
regulations and safeguarding sensitive information is crucial in
today’s data-driven world.

9. The Value of Continuous Learning:

o The fast-evolving nature of data analysis and technology
emphasized the importance of continuous learning. Staying up-to-
date with new tools, methodologies, and trends in the data field is
essential for remaining competitive and effective in this domain

10. Turning Data into Actionable Insights:

o One of the most valuable takeaways was learning how to transform
raw data into actionable insights that drive decision-making. Simply
analysing data is not enough—the insights need to be relevant,

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 understandable, and immediately useful to influence business
actions.
These insights reflect the comprehensive learning experience you gained
during the internship and demonstrate your growing understanding of how
data analysis contributes to business success. Let me know if you'd like to
add any specific insights based on your experience!

CONCLUSION

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My internship at Indium Software was an invaluable learning experience
that significantly enhanced my technical, analytical, and professional
skills. Working on the Data Analysis Project, I gained hands-on experience
with tools and techniques used in the field, such as Python, SQL, and
Power BI. This internship deepened my understanding of how data can be
transformed into actionable insights that drive business decisions and
improve operational efficiency.

Throughout the internship, I encountered several challenges, such as

managing large datasets, dealing with data quality issues, and learning new
technologies. However, these challenges provided important learning
opportunities, allowing me to develop problem-solving skills, adaptability,
and proficiency in data analysis. Collaborating with the Data & Analytics
team also gave me a deeper appreciation for the power of teamwork and
cross-functional communication in successfully executing data projects.
In addition to technical knowledge, I gained critical insights into the
importance of data-driven decision-making, ethical data handling, and the
iterative nature of data analysis. I also realized that balancing technical
expertise with business understanding is crucial to delivering insights that
are not only accurate but also relevant and actionable.

Overall, this internship provided a solid foundation for my future career in

data analysis and technology, equipping me with the skills and insights
necessary to thrive in a data-driven industry.

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This conclusion wraps up your internship experience, highlighting your
learning journey, challenges, and overall growth. Let me know if you'd like
to refine or personalize it further!

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 INDIUM SOFTWARE (INDIA) LIMITED
CIN No.: U72200TN1999PLC042263

LETTER OF COMPLETION

Date: 05-08-2024

To Whomsoever It May Concern

Mr. Kishore Kumar R, St. Josephs College of Engineering Chennai has successfully completed his
8 weeks of Internship with Indium Software (India) Private Limited between Jun 05, 2024, and
July 29, 2024.

Division: Data & AI Work Mode: Offline, Chennai

We Congratulate him on successful completion of internship. During this period, he has

demonstrated dedication and a strong willingness to learn, contributing positively to the team.

His contributions were greatly appreciated, and we believe the experience gained during the
internship will be beneficial as he progresses in his career.

We wish him all the best in his future endeavors.

For Indium Software Pvt. Ltd.

Mahendran Dilli
Priya Venkataraman
Senior Vice President- RMG, Ops & Talent Acquisition Senior Vice President - Human Resources

Regd. Office: No.64, “Ganesh Chambers”, Eldams Road, Teynampet, Chennai – 600 018
Bangalore Office: No. 100, Kay ARR Royal Stone Tech Park, Level 5, Pai Layout, Benniganahalli,
Old Madras Road, Bengaluru – 560 016