Global Code of Ethics 1116
Global Code of Ethics 1116
Our
Values
Kellogg Company’s Global Code of Ethics
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Our Core
STANDARDS
K ValuesTM
INTEGRITY
We Act with Integrity and Show Respect
ACCOUNTABILITY
We Are All Accountable
PASSION
We Are Passionate About Our Business, Our Brands and Our Food
HUMILITY
We Have the Humility and Hunger to Learn
SIMPLICITY
We Strive for Simplicity
RESULTS
We Love Success
OUR CONSUMERS
We delight our consumers with safe, high-quality, great-tasting foods.
OUR MARKETPLACE
We compete vigorously and with integrity. We partner with those who
demonstrate our values.
OUR INVESTORS
We are a preferred investment because we deliver the present while
creating the future.
OUR COMMUNITIES
We use natural resources responsibly and support our communities.
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Message from
STEVE CAHILLANE
Dear Colleagues,
If you are reading this, you are part of a legacy more than 100 years in
the making. A lot can change in the course of a century, but at Kellogg,
we know that the need for a trusted source of nourishment is timeless.
That’s why we take seriously our commitment to providing high-quality
sustenance to people everywhere. It is this conviction that moved W.K.
Kellogg to found the company in the first place. It is this attitude that has
earned our food and brands both recognition and love worldwide.
That’s what our Global Code of Ethics is all about. Our Code establishes
a shared set of values and policies to which all of us are expected to
adhere. Please read it carefully. Let it guide your actions and interactions Our Vision:
with others. Speak up if you suspect any violation of its principles. Seek To enrich and delight the
help if you are ever in doubt as to what our Code says, what actions are world through foods and
appropriate or what your duties are in upholding the Code. brands that matter.
Thank you for taking the time to read our Global Code of Ethics, and for Our Purpose:
using the information found here to help make Kellogg even better and Nourishing families so they
stronger. Your dedication to living our values has never been more vital to can flourish and thrive.
our continued success.
Sincerely,
Steve Cahillane
Chairman and Chief Executive Officer
Table of Contents
Our Core Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Protecting Personal Information. . . . . . . . . . . . . . . . . . . . . . . 17
We protect the confidentiality of our colleagues’ personal,
Message from Steve Cahillane. . . . . . . . . . . . . . . . . . . . . . . . . . 5 medical, family and financial information. We do this by not
disclosing such information to anyone, internally or externally,
How We Do What’s Right. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
other than those with a business need for such information and
Introduction to Living Our Values where we are legally permitted to do so.
Everyone, Everywhere, Every Day. . . . . . . . . . . . . . . . . . . . . . . 9 Engaging in Social Media.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
We have a shared identity as Kellogg employees. But we are also
Everyone’s Responsibilities individuals with our own thoughts, opinions and interests.
Special Responsibilities for Leaders and Managers Avoiding Conflicts of Interest. . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making Decisions the Kellogg Way At Kellogg, we thrive together. We make decisions and act in the
best interests of Kellogg rather than for personal gain.
Responsibilities of Suppliers and Other Business Partners
Relatives and Friends
How We Uphold the Code.. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 We avoid situations where our judgment and decision-
The Importance of Seeking Guidance and making could be influenced by close personal or family
Speaking Out relationships.
All employees are required to act with integrity, show or the Office of Ethics and
respect and build trust. Additionally, leaders and managers Compliance for guidance
have special responsibilities under our Code. If you lead or
supervise others, Kellogg requires you to demonstrate ethical Yes
leadership with the following actions:
HOW Do We Do It? Will it enhance our culture
1. Foster a positive work environment in which only legal, and reputation and benefit our
ethical and responsible behaviors are acceptable. Bear stakeholders?
this in mind when you hire, promote or delegate.
2. Model appropriate behaviors in line with our Code and K Values.
3. Communicate the importance of ethically sound business Not Sure? No
practices. Discuss the ethical and legal implications of • Consult with others • Don’t Do It
business decisions. • Discuss with your manager
4. Provide employees with training and development to guide their for guidance
performance, enhance their capabilities and grow their careers.
5. Use our performance review process to evaluate employees Yes
on what business objectives they achieve and how.
6. Identify and mitigate ethics and compliance risks, as well • Proceed with Confidence
as other business risks.
7. Respond in a timely way to those who seek advice or
raise concerns. Help them feel secure and at ease.
Responsibilities of Suppliers and
8. Keep commitments and manage employees’ expectations. Other Business Partners
9. Expect accountability among all employees, regardless of We work with business partners who share our values and our
position or job title. approach to doing business. We expect these business partners
10. Manage conflicts of interest to achieve fair and to understand and act consistently with the standards set out in
appropriate outcomes. our Global Supplier Code of Conduct.
Seeking Guidance
You should always feel free to go to your manager with a Speaking Out: Expressing Concerns
question or concern. He or she is likely to have insight and
experience in the matter and can seek expert assistance if
and Calling the Ethics Line
necessary. You can also consult with the departments that If something does not feel or look right, each of us should
provide oversight for the policy or law in question, the Human feel empowered to act. If you are concerned about a possible
Resources Department (myHR) or the Legal and Compliance violation of the Code, company policy or the law, you are
Department. At any point, you may also seek advice and required to notify at least one of the following:
assistance from the Office of Ethics and Compliance.
• Your manager (provided your manager is not involved in
the violation),
Office of Ethics and Compliance • Human Resources (myHR),
• The Legal and Compliance Department,
The Office of Ethics and Compliance is a resource that: • Internal Audit, or
• The Office of Ethics and Compliance.
• Provides guidance and clarifies how to apply the Code or
a company policy to our business activities.
If you see something, say something—as soon as possible.
• Provides ethics and compliance training.
It is always best to raise your concerns early. The longer you
• Receives reports of all actual or suspected violations of
wait to address a concern, the worse it may become.
our Code, company policies and the law.
It is helpful when you identify yourself. This enables us to
follow up and provide feedback when appropriate. You may
also report any actual or suspected violations anonymously
by contacting the Ethics Line. Our Ethics Line is maintained
by a third-party confidential reporting company. Its
representatives will forward your concerns to our Office of
Ethics and Compliance for investigation. Reports submitted
will be handled promptly and discreetly. We will maintain
confidentiality to the greatest extent possible.
See Ethics Line Global Access Numbers.
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This section covers some important standards we must follow. Doing so allows us to
support each other and build a culture where everyone can thrive. The K Values
IN ACTION
SAFE & HEALTHY WORKPLACE
We are committed to maintaining a safe and healthy workplace. Our
INTEGRITY
colleagues, business partners, visitors and communities deserve no less. Show respect for and value all
individuals for their diverse
DIVERSITY & INCLUSION backgrounds, styles, and ideas.
We believe in the power of people. We have respect for individuals of all
ACCOUNTABILITY
backgrounds, capabilities and opinions. Personally commit to the
success and well-being of
HARASSMENT & DISCRIMINATION teammates.
We are committed to maintaining a work environment that is free of
harassment and discrimination. PASSION
Promote a positive, energizing
and fun environment.
PERSONAL INFORMATION
We protect the confidentiality of our colleagues’ personal, medical, HUMILITY
Value openness and curiosity to
family and financial information.
learn from anyone, anywhere.
SUCCESS
CONFLICTS OF INTEREST Help people to be their best
We act in the best interests of the company rather than for personal gain. by providing coaching and
feedback.
If in doubt, ASK!
Q. I’m considering an applicant for a job where she’d be
working directly with customers. I’m afraid our customers will
be uncomfortable with her physical disability. Is this a legitimate
reason not to hire her?
For more information or guidance, review the Human All Kellogg data must be protected based on its classification
Resources Data Privacy Policy and/or the Information level; this includes data at rest (data that is currently being
Security policies or contact myHR. stored), in use and in transit (data that is being transmitted
between systems). Depending on the classification of the data
being shared, IT Security will help to protect it accordingly.
Personal information can include:
An individual’s home address, date of birth, age, race, religion,
political affiliation, sexual orientation, identification or financial
account numbers, medical information and other information
that individuals may not wish to share publicly.
WHAT It Means
Our Code provides guidance on some of the more common
If you answered “yes” to any of these questions, it’s
conflicts of interest. But it cannot cover every situation we
probable that your decision will result in a real or
may face. As a first step, ask yourself the questions in the
perceived conflict of interest. If you are unsure about
Conflict of Interest Quick Test (below) to determine if there
how to proceed, seek guidance from your manager or
might be a conflict of interest.
the Office of Ethics and Compliance.
Conflicts of interest can be avoided or addressed when
promptly disclosed and properly managed. If you’re in a
situation where there might be a real or perceived conflict of Relatives and Friends
interest, you must:
We avoid situations where our judgment and decision-
• Disclose your situation to your manager or the Office of making could be improperly influenced by personal or family
Ethics and Compliance. relationships.
• Remove yourself from the decision-making process on how To avoid an actual or perceived conflict of interest, it is not
to resolve the situation. appropriate to:
• Support the subsequent decision.
• Supervise, audit, evaluate or manage the performance
For more information or guidance, review the Conflict of of someone, directly or indirectly, with whom you have a
Interest Policy or contact the Office of Ethics and Compliance. close personal or familial relationship.
• Place colleagues who have a romantic or family connection
in a reporting relationship.
• Be involved in or influence the selecting or hiring of
What Is a Conflict of Interest? someone with whom you have a close personal or familial
relationship.
Conflicts of interest can arise when activities outside of • Participate in the selection or relationship management
work, ownership interests in other companies or personal of a business partner/vendor if the firm employs
relationships interfere or appear to interfere with our ability someone with whom you have a close personal or familial
to do our jobs or to make unbiased decisions on behalf of relationship.
the company.
Personal or Close Relatives’ a second job, board service and community work are all
acceptable if they do not:
Investments • Interfere with your job responsibilities or performance.
We ensure that our investments and those of our close • Involve working for a competitor or supplier.
relatives do not create conflicts of interest. • Risk damaging the company’s business or reputation.
• Use company resources, including other employees or
• Employees may not own, directly or indirectly,
vendors.
a substantial interest in any business entity that does
• Create any other kind of conflict of interest.
business with or seeks to do business with Kellogg
without prior written approval of the General Counsel.
• Employees may not own, either directly or indirectly, Corporate Opportunities
securities in any business that competes with Kellogg
We share knowledge of opportunities we uncover and
(except through a mutual fund) without prior written
discoveries we make at work. This lets us better pursue our
approval of the General Counsel.
goals as a company and serve those who count on us.
• Employees must disclose to their manager any awareness
of a business entity that employs or is owned (even Working for Kellogg, you may sometimes identify a business
in part) by a close relative and seeks to do business or or investment opportunity that Kellogg may have an interest
compete with Kellogg. in pursuing. You must not:
“Substantial interest” means owning more than 1 percent of • Take for yourself opportunities that you discover through
the shares of a business entity (if a publicly traded company), Kellogg property, information or your position.
earning more than 10 percent of your net worth from the • Use Kellogg property, information or your position for
shares of a business entity (if a publicly traded company), improper personal gain.
owning more than 5 percent of the assets of a business entity, • Compete with Kellogg, either directly or indirectly.
or receiving more than 50 percent of annual compensation
from a business entity.
If you are in any doubt, contact the Office of Ethics and
Compliance.
If in doubt, ASK!
Q. I am responsible for the advertising budget for a brand. I
plan to spend a significant part of the budget with one Internet
Who is a “close relative”? search company. My husband and I have jointly invested in that
company’s stock. Is that a problem?
This includes a spouse; domestic partner; child; mother;
father; spouse or domestic partner of mother or father; A. Yes. Spending a large part of the advertising budget with
aunt; uncle; nephew; brother; sister; mother-in-law; father- that company could appear to be motivated by your personal
in-law; son-in-law; daughter-in-law; sister-in-law; brother- investment. Demonstrate a commitment to integrity and ethics
in-law; grandparent; grandchild; step, adoptive, and foster by discussing this investment with your manager or the Office of
relationships; or an individual who resides in your home. Ethics and Compliance before signing the agreement.
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We are passionate about our business, our brands and our food. Our vision is
to enrich and delight the world with foods and brands that matter. Our purpose
is to nourish families so they can flourish and thrive. Both our vision and our
purpose drive our desire to provide high-quality, great-tasting foods for our
consumers.
This section covers some important standards to which we hold ourselves. In doing so,
we honor our founder’s dedication to nutrition and people’s well-being. The K Values
IN ACTION
DELIVERING ON QUALITY, SAFETY AND VALUE
We delight our consumers with high-quality, great-tasting foods. We are
committed to providing safe foods our consumers can trust. INTEGRITY
Show respect for and value all
individuals for their diverse
PROMOTING HONEST MARKETING PRACTICES backgrounds, styles, and ideas.
We show pride in our brands. We understand the importance of accuracy
and prudent transparency in advertising and packaging. ACCOUNTABILITY
Personally commit to the
PROTECTING CONSUMER DATA success and well-being of
We respect the privacy of all individuals. We take the necessary and teammates.
legally required precautions to protect personal data.
PASSION
Promote a positive, energizing
ACCOUNTABILITY and fun environment.
Keep promises and commitments made to others.
HUMILITY
PASSION Value openness and curiosity to
Delight our consumers and serve our customers through the high quality learn from anyone, anywhere.
of our products and services.
SIMPLICITY
Deal with people and issues
SIMPLICITY directly and openly.
Seek to continually simplify and improve processes, procedures and
activities. SUCCESS
Help people to be their best
by providing coaching and
feedback.
WHY It Matters
Our reputation is inside every package of food we produce If in doubt, ASK!
and sell. We’re proud that our consumers expect more from
our brands. We are invited to the table every day and around Q. I noticed a strong, unusual odor near the packing line during
the world, so we ensure our consumers can trust the quality production of a high-priority innovation project. My coworker
and safety of our foods. didn’t notice the odor and encouraged me to continue with the
run. I don’t want to be the cause of missing a tight deadline for
WHAT It Means this important project. What should I do?
To meet or exceed our consumers’ expectations, we: A. Making safe food that meets our quality standards is our
top priority. An unusual odor identified during production or
• Ensure that our products are produced in an environment packaging could negatively impact the taste or odor of the
that promotes food safety and quality as top priorities. finished product. In some instances, this could even harm a
• Take personal accountability for our success by reporting consumer. We need to make tough calls and report these types
or addressing any quality or food safety issue immediately. of incidents to our supervisor immediately for investigation.
• Never bypass quality controls or take shortcuts that
compromise the quality or safety of our foods.
We show pride in our brands. We understand the importance of For more information or guidance, contact the Legal and
accuracy and appropriate transparency in advertising and packaging. Compliance Department.
WHY It Matters
Our consumers are at the heart of everything we create. They If in doubt, ASK!
trust our foods and how we portray them. We must continue
to earn that trust every day. Q. I’m on a deadline to get advertising copy into a small online
publication. My approach is exciting. I’m going in a new direction
We strive to maintain high ethical standards when marketing
and have seen a draft food science report that supports my
our foods. We truthfully and accurately represent our
product claims. As it’s not a major media outlet, can I go ahead
products and avoid misleading consumer communications.
without having the final report confirming the claims?
WHAT It Means from consumers to receive email, and when and how you can use
emails for marketing purposes.
We ensure consumer data is protected by:
• Always handling personal data responsibly and following all
applicable privacy laws and company privacy and security
policies.
• Collecting, using and processing personal data only for We Live Our Values
legitimate business purposes.
• Never releasing the personal information of others to We compete vigorously and with integrity. We partner with
anyone within Kellogg who does not have a clear business those who demonstrate our values.
need to know and authorization to receive the information.
• Never releasing the personal information of others to third
parties without a current contract with respect to such
information or a legal requirement to do so.
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We do this by maintaining strong relationships with the business partners who support
us. We seek business relationships based on trust, fairness and mutual advantage. This is The K Values
especially important as we expand into new global markets. We hold our business partners
and their employees, representatives and subcontractors to the same high standards of IN ACTION
business integrity to which we hold ourselves.
This section of the Code provides guidance in the following areas: ACCOUNTABILITY
Focus on finding solutions and
achieving results.
DOING BUSINESS GLOBALLY
We are a global company doing business around the world and committed PASSION
Delight our consumers and
to complying with applicable laws that govern international trade. serve our customers through
the high quality of our products
FAIR COMPETITION and services.
We seek to outperform our competitors fairly and honestly. This means HUMILITY
achieving competitive advantage through superior performance and Never underestimate our
never through unethical or illegal business practices. competition.
FAIR PURCHASING
We select business partners fairly and objectively. This ensures the best
value for Kellogg while protecting our reputation.
WHAT It Means of our products. At under $50, the charges were small. Can I
authorize payment?
If you are involved in the sale, marketing, distribution or
transportation of products or services, or the transfer of A. No. You should never authorize payments for items or
technology across international borders, you must: services that are not clearly defined and were not previously
or contractually agreed upon. If you notice any such charges or
• Be familiar and comply with all applicable laws and discrepancies in payment terms, you must report them to the
company policies regarding international trade restrictions. Legal and Compliance Department right away.
• Notify the Legal and Compliance Department if you receive
any requests from customers, suppliers or others to
participate in a boycott against individuals, companies or
countries.
• Seek guidance from the Legal and Compliance Department
Red Flags and Things to Watch for
if you have a concern about a trade-related issue. Regarding Boycotts
Contract language or business documents that:
If in doubt, ASK!
Q. Is Kellogg obligated to award its business to the lowest bidder
who responds to a request for proposal (RFP)??
Example of a Bribe Red Flags and Things to Watch for When
Working with Third Parties
If a customer gives cash or other consideration to a
company employee to get the employee to fulfill the • Refusal to agree or adhere to our Global Supplier Code
customer’s order ahead of other customers’ orders, that’s of Conduct.
a bribe. • Not following laws or operating without required
environmental permits.
Example of a Kickback • Refusal to certify compliance with anti-corruption
requirements.
If a supplier pays an employee a percentage of the • Refusal to disclose relationships or interests involving
supplier’s sales to the company in return for the government officials.
employee’s assistance in steering business to the supplier, • The third party is related to a government official.
that’s a kickback. • The country has a reputation for corruption and bribery.
• Requests for commissions to be paid in a third-party
country, to a third party, or in cash or untraceable
funds.
If in doubt, ASK! • Heavy reliance on third party in political or government
contacts instead of on knowledgeable staff to promote
our company’s interests.
Q. During a company social event, a local government • Nonspecific description for payments made in
representative approached me. Her office had approved our
accounting entries.
operating permits, and she expressed her delight at having
• Documents conceal the true identify of an in-country
Kellogg operating in her region. She then handed me an envelope
representative or agent.
containing the curriculum vitae of her nephew. She said, “Many
• Payment descriptions that do not correspond to the
of our young people are having a hard time finding jobs in our
appropriate account.
economy, and I thought you might be able to help. Of course,
• General purpose or miscellaneous accounts that can be
you are under no obligation.” I reviewed it, and her nephew is
used to hide improper payments.
qualified for several open positions. What should I do?
• Over-invoicing or false invoices.
A. Contact the Legal and Compliance Department immediately.
Situations like this need to be handled with care to avoid harmful
legal repercussions.
What is a facilitating payment?
Facilitating payments are typically small payments
made to government officials to expedite or secure a
nondiscretionary, routine government action. By contrast,
paying government taxes, fees and other legally required
charges would not be considered a facilitating payment.
WHY It Matters
We understand that unauthorized copying of others’ If in doubt, ASK!
protected works is impermissible and may create financial
and legal liability for Kellogg. If we want to use the intellectual Q. May I use information I learned from my former employer in
property belonging to someone else, we will obtain the my new role with Kellogg?
necessary authorizations.
A. Maybe not. If that information is not generally known outside
WHAT It Means of your former employer and would give Kellogg a competitive
advantage, that information is very likely a trade secret. You may
We safeguard the intellectual property of others by: face civil and criminal prosecution if you disclose it. Check with
the Legal and Compliance Department for guidance on what
• Respecting others’ trademarks, logos, names, designs and types of information can and cannot be used in your new role.
copyrights in our advertising, marketing and related materials.
• Respecting others’ patent rights, trade secrets and
proprietary information as we innovate internally and work
with our partners.
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W.K. Kellogg saw a better way. He saw how to shape our industry through a
passion for people and the goodness of food. Every day, we take the steps
that show the way. And along the way, our investors put their trust in us to
deliver sustainable performance and create long-term value. We maintain
that trust by always being honest, open and reliable.
WHAT It Means
We have a responsibility to ensure the integrity, accuracy and
effectiveness of our record keeping. We do so in the following
ways:
If in doubt, ASK!
Q. Recently, I was having dinner at a restaurant with my old college
roommate. As we were catching up, he asked me which company I
work for. I proudly told him I work for Kellogg. He immediately told
me about all the great Kellogg products he grew up consuming. In my
excitement over his excitement, I mentioned a few of the great new
products we will be launching in a few months. I told him not to tell
anyone, and he promised he wouldn’t. Was this okay?
We all must be responsible in our use of the company’s For more information or guidance, review the IT Acceptable
information and communications systems. By using the Usage Policy or contact the IT Department.
security controls and measures established by Kellogg, we
protect company information and data from accidental or
unauthorized disclosure, misuse, improper alteration or
destruction. Company information stored on company-issued
If in doubt, ASK!
removable media, such as flash drives, must be encrypted
by our IT Department. Storage of company information on
Q. I recognize that malware is a huge problem. After doing
some research on my own, I’ve discovered a free application that
personal removable media is not permitted.
protects computers from malware. I’ve loaded it on my home
computer, and it works. Can I load it on my company computer?
Personal use of company telephones, computers, faxes, photocopiers
and network bandwidth is acceptable if it is incidental, infrequent
and permitted under local Kellogg policy. This privilege
A. No. Kellogg IT uses professional-grade software that has
been tested for our IT environment. Feel free to contact the IT
must not be abused. The same principle applies to use of
Department with your suggestions. But do not load unauthorized
our personal wireless devices during working hours because this
software on your company computer.
potentially reduces bandwidth as well as productivity.
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Every day, we manufacture and sell our foods globally. We embrace our
role as a global corporate citizen, take our environmental responsibilities
seriously and are honored to contribute to the communities where we work
and live. We look for opportunities to create even better days and brighter
futures for our consumers, employees, communities and environment
everywhere we do business.
How we live the K Values and hold ourselves to the standards in this Code will define the
contribution we make to our communities and society. This section of the Code focuses on The K Values
the following areas:
IN ACTION
PROTECTING THE ENVIRONMENT
We are committed to building a more sustainable society. This means PASSION
Show pride in our brands and
minimizing our environmental footprint and developing solutions that heritage.
conserve resources and protect our planet.
HUMILITY
CONTRIBUTING TO OUR COMMUNITIES Value openness and curiosity to
learn from anyone, anywhere.
We are committed to supporting the communities where our employees
live and work. We also explore ways to address broader challenges in SIMPLICITY
society. Seek to continually simplify and
improve processes, procedures
and activities.
POLITICS AND GOVERNMENT AFFAIRS
We encourage our employees to participate in the political process as SUCCESS
active citizens. As a company, we engage constructively with governments Make people feel valued and
appreciated.
where we operate.
WHY It Matters
As a company, we believe that an active, inclusive and fair
political process promotes open government and healthy,
productive societies.
• Make it clear that your political views and actions are your
A. In this situation, you should reach out to the Government
own, and not those of Kellogg. Relations Department to determine the right approach.
• Inform our Government Relations Department when
considering running for political office and following
your appointment or election. This will help to avoid any
potential conflicts of interest.
• Pay for all personal political activities from your own funds.
Kellogg does not reimburse employees for personal political
contributions or other expenses related to political activities.
Ethics Line
Our Ethics Line offers a confidential way to address your
questions and concerns in relation to ethics, compliance or
any other requirements in our Code.
If you would like to use the Ethics Line, please call the number
below that corresponds with your location. Your call will be
answered in your local language. The operator will listen to
your concern or inquiry, ask questions, then write a summary
report of the call. The summary will then be provided to the
Office of Ethics and Compliance for assessment and further
action, as appropriate.
Our Purpose:
Nourishing families so
they can flourish and thrive.
Kellogg Company
One Kellogg Square
P.O. Box 3599 ®