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Important Question - Communication Styles

The document discusses various communication styles, including style definition, communication style matrix, spirited communication, systematic communication, and direct communication. It highlights the importance of adapting communication styles based on context and provides tips for effective communication for each style. Overall, understanding and utilizing different communication styles can enhance clarity and effectiveness in conveying messages.

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0% found this document useful (0 votes)
2 views

Important Question - Communication Styles

The document discusses various communication styles, including style definition, communication style matrix, spirited communication, systematic communication, and direct communication. It highlights the importance of adapting communication styles based on context and provides tips for effective communication for each style. Overall, understanding and utilizing different communication styles can enhance clarity and effectiveness in conveying messages.

Uploaded by

pradnyaka666
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Important Question: Communication Styles:

1) What is style?
Ans. Style refers to the way something is said rather than what is said. Style is the distinctive,
mode or manner of expressing ideas in language. Style could be very formal in case of
technical report or professional presentation, or very informal in case of personal letter and
casual conversation. The most effective style is one that accurately encodes the thought
content of the message. The style in case of technical communication refers to the way a
person puts words together into sentences, arranges sentences into paragraphs, and organize
paragraphs to frame a piece of writing or an appropriate oral discourse to convey technical
information clearly and accurately.

2) Write a note on communication style matrix. OR Describe communication style matrix.


Ans. Understanding your style of communicating would be relatively easy if you limited
yourself to one of the four basic styles. However, depending on the situation, you may
alternate between one, two, or even three styles. It’s like walking. You naturally walk at a
certain pace. But then you shift gears to match the pace of someone next to you.

It’s the same with communicating. People prefer to use one style. Our “primary style” is the
one we’re most comfortable with. But we also have a backup style. Typically, this second
style is dictated by our situation — the demands of our particular job if at work, the demands
of domestic life if at home.
We refer to the backup style as our “secondary style.” Most people vacillate frequently
between their primary and secondary styles. As a result, our overall or specific style becomes
a combination of these two styles. It’s like mixing lemon into tea: The concoction has a flavor
all its own.

3) Add a note on spirited communication style.


Ans. People with spirited communication style have a nature like carry impressive thoughts,
elaborate new ideas, have convincing ability at the beginning. They are not great at talking,
over the particulars, May deviate from the main topic of conversation and likely to include
stories in their messages to validate or prove their point. Such peoples find it difficult to stick
with the plan. They have tendency to be dramatic with their verbal or written communication.
They may re-quire support from other persons in order to stay on course and express them-
selves clearly.
Tips for Spirited Communicators:
 Consider having plan of action for the ideas that one wants to share.
 Try to stick with the set and the time constraints, Plan of action.
 Allow others put their suggestions / thoughts and must listen to them.
 Make a plan for every listed point within a time frame.
 Use written reminders and checklists for communicating significant matters.
 Make clear requests and express the reasons for the same.

4) What is systematic communication matrix.


Ans. Peoples who fall in such systematic communication style tend to appreciate the details,
analysis, and fasts instead of the possibilities, thoughts and ideas. Unlike spirited people,
systematic ones find it uncomfortable to express their emotions and would stop the
communication altogether if the situation becomes emotional or conflicting. One should
make use of tools like graphs, charts and movement trends to communicate with them as they
feel delighted to gain more information.
Tips for systematic communicator:
Systematic communicators should:
 Consider the feeling of other people as it is important for developing good
relationship at work.
 Ask suitable questions to obtain the required information.
 Focus on the facts of the situations instead of the opinions of the other individuals.
 Talk about the subject, with accuracy and precision
 Ask other people to develop relationships.

5) Explain direct communication style.


Ans. This is denoted by high level of assertiveness and low level of expressiveness. People
who fall under this style of communication do not ask others about what should be done;
instead, they tell others what to do. They hide emotions while communicating with others and
might appear unfriendly, irritated and over bearing due to which other people might take this
communication style personally. People with direct communication style do not consider the
important or valuable use of other people; rather they try to emphasis on their own work and
results. They can be offensive to others as they talk freely without any fear. They keep their
private issues separate and do not talk. Sometime they appear aggressive instead of assertive
in their manner of expressing emotions, which could cause conflicts.
Tips for Direct Communicators:
 Not interrupt others while they speak and listen to them completely.
 Allow some time to chat before a meeting.
 Allow others to present their reactions on subjects.
 Give ample time to others for commenting or asking questions.
 Not give or ask for personal information unless the other person initiates.
 Asks for specific requests and actions to be taken.
 Appreciate the contribution of others, by taking out some time.

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