FUJIFILM CX 3240

Creative Duplex Printer

User Guide

FUJIFILM CX 3240 Creative Duplex Printer is

distributed and supported by
FUJIFILM Corporation
Microsoft, Windows, Windows Server, Internet Explorer, and Microsoft Edge are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Adobe, Acrobat, and Reader are trademarks of Adobe Systems Incorporated.
macOS and Safari are trademarks of Apple Inc.
PCL, HP-GL, and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.
RSA and BSAFE are either registered trademarks or trademarks of EMC Corporation in the United
States and/or other countries.
Google Chrome is a trademark of Google Inc.
Mozilla and Firefox are trademarks of the Mozilla Foundation in the U.S. and other countries.
Other company names or product names are registered trademarks or trademarks of each company.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
For information on license, refer to License provided as a separate volume.

In this manual, safety instructions are preceded by the symbol .

Always read and follow the instructions before performing the required procedures.

The data saved in the printer may be lost if there is any problem in the data storage space. FUJIFILM is not
responsible for any direct and indirect damages arising from or caused by such data loss.

FUJIFILM is not responsible for any breakdown of machines due to infection of computer virus or computer
hacking.

Important
1. This manual is protected under copyright laws, and cannot be copied or modified, in whole or part,
without a written consent of the copyright owner. However, you may copy this manual for the purpose of
operating this machine.
2. Parts of this manual are subject to change without prior notice.
3. We welcome any comments on ambiguities, errors, omissions, or missing pages.
4. Never attempt any procedure on the machine that is not specifically described in this manual.
Unauthorized operation can cause faults or accidents. FUJIFILM is not liable for any problems resulting
from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and
Foreign Trade of Japan and/or the export control regulations of the United States.

FUJIFILM is a registered trademark of FUJIFILM Corporation.

FUJIFILM product names are either registered trademarks or trademarks of FUJIFILM Corporation.
 Table of Contents

Table of Contents

1 Before Using the Printer............................................................................................9

Preface.......................................................................................................................10
Types of Manuals.......................................................................................................11
Important Security Instructions...................................................................................12
Using This Guide........................................................................................................13
Organization of This Guide....................................................................................13
Conventions ..........................................................................................................14
Safety Notes...............................................................................................................15
Legal Notice ...............................................................................................................19
Warning and Caution Labels......................................................................................20

2 Printer Setup.............................................................................................................21
Connecting and Setting Up Your Printer ....................................................................22
Connecting to a Computer or a Network ...............................................................22
Turning On/Off the Printer .....................................................................................24
Configuring Initial Settings on the Touch Screen ..................................................25
Setting the IP Address ...............................................................................................26
Assigning an IP Address .......................................................................................26
Verifying the IP Settings ........................................................................................27
Installing Printer Driver on the Computer ...................................................................28
Configuration on the Computer .............................................................................28

3 Product Overview.....................................................................................................29
Machine Components ................................................................................................30
Front and Rear Views............................................................................................30
Control Panel.........................................................................................................32
Internal Parts .........................................................................................................32
Touch Screen.............................................................................................................33
About the Home Screen ........................................................................................33
Basic Operations on the Touch Screen.................................................................33
Moving, Adding or Removing the Tiles..................................................................34
Using the Keyboard Displayed on the Touch Panel ..............................................34
Changing the Language and Keyboard Layout .....................................................35
Setting the Power Saver Timers............................................................................35

4 Paper .........................................................................................................................37
Paper Types...............................................................................................................38
Supported Paper ...................................................................................................38
Unsupported Paper ...............................................................................................39
Loading Paper............................................................................................................40
Loading Paper in Trays 1 to 4 ...............................................................................40
Loading Paper in Bypass Tray ..............................................................................47
Setting the Tray Mode ...........................................................................................50

3
 5 Printing ..................................................................................................................... 51
Printing....................................................................................................................... 52
Sending a Job to Print........................................................................................... 52
Canceling a Print Job ............................................................................................ 52
Borderless Printing................................................................................................ 53
Duplex Printing...................................................................................................... 54
Using Stored Print ................................................................................................. 55

6 Setting Menus on Touch Screen ............................................................................ 59

Device App ................................................................................................................ 60
Language .............................................................................................................. 60
About..................................................................................................................... 60
Notifications........................................................................................................... 60
Paper Trays........................................................................................................... 60
Supplies ................................................................................................................ 61
Billing/Usage ......................................................................................................... 61
General ................................................................................................................. 61
Connectivity........................................................................................................... 63
Support.................................................................................................................. 66
Resets ................................................................................................................... 68

7 Printer Configuration Web Tool ............................................................................. 69

Overview.................................................................................................................... 70
Setting Up the Printer Configuration Web Tool.......................................................... 71
Supported Web Browser ....................................................................................... 71
Setting Up From Web Browser ............................................................................. 71
Starting the Printer Configuration Web Tool .............................................................. 72
Overview of the Menu Items ...................................................................................... 73
Page Display Format ................................................................................................. 74
Home ......................................................................................................................... 75
Notifications........................................................................................................... 75
Trays ..................................................................................................................... 75
Supplies ................................................................................................................ 76
Billing/Usage ......................................................................................................... 76
Quick Links............................................................................................................ 77
Apps........................................................................................................................... 79
Preferences........................................................................................................... 79
Installed Apps........................................................................................................ 79
Jobs ........................................................................................................................... 80
Deleting a Job ....................................................................................................... 80
Jobs Policies ......................................................................................................... 80
Connectivity ............................................................................................................... 81
Connections .......................................................................................................... 81
Protocols ............................................................................................................... 84
Permissions ............................................................................................................... 95
Guest Access ........................................................................................................ 95
User Accounts....................................................................................................... 95

4
 Table of Contents

Login/Logout Settings............................................................................................95
Password Rules.....................................................................................................97
System .......................................................................................................................98
Date & Time ..........................................................................................................98
Power Saver ..........................................................................................................98
Timeouts................................................................................................................99
Security .................................................................................................................99
Defaults and Policies ...........................................................................................105
PDL Settings .......................................................................................................106
Logs.....................................................................................................................110
Software Update..................................................................................................110
Plug-in Settings ...................................................................................................110
Measurements.....................................................................................................111
Sounds ................................................................................................................111

8 Encryption and Digital Signature Settings ..........................................................113

Encryption and Digital Signature Overview..............................................................114
Types of Certificate..............................................................................................114
Requesting another CA to issue a certificate ......................................................114
Encryption Features for Communication .............................................................114
Configuration of HTTP Communications Encryption................................................116
Step1 Configuration on the Printer ......................................................................116
Step2 Configuration on the Computer .................................................................117
Configuration of Encryption using IPsec ..................................................................118
Step1 Import and Configuration of a Certificate ..................................................118
Step2 Configuration on the Computer .................................................................118

9 Authentication Features ........................................................................................119

User Authentication..................................................................................................120
Types of User ......................................................................................................120
Types of Authentication .......................................................................................120
User Authentication Operations...........................................................................121
Creating and Editing User Accounts....................................................................122

10 Maintenance ...........................................................................................................125
Replacing Consumables ..........................................................................................126
Consumables ......................................................................................................126
Periodic Replacement Parts ................................................................................127
Checking the Supplies Status at the Touch Screen ............................................127
Replacing Toner Cartridge ..................................................................................127
Replacing Drum Cartridge ...................................................................................129
Replacing Waste Cartridge..................................................................................133
Cleaning the Printer .................................................................................................136
Cleaning the Exterior ...........................................................................................136
Cleaning the Touch Screen .................................................................................136
Cleaning the LED Lenses....................................................................................137
Cleaning the Color-Density Sensors ...................................................................141
Adjustments and Maintenance Procedures .............................................................145

5
 Color Registration ............................................................................................... 145
Color Calibration - Automatic .............................................................................. 145
Advanced Color Calibration - Automatic ............................................................. 145
Adjusting Paper Registration............................................................................... 146
Transfer Voltage Adjustment............................................................................... 148
Adjusting the Fusing Unit .................................................................................... 149
Adjusting the Altitude .......................................................................................... 149
Performing a Developer and Transfer Roller Cleaning Procedure...................... 149
Fusing Unit Speed Adjustment............................................................................ 150
Performing a Transfer Belt Cleaning Mode Procedure ....................................... 150
Adjusting the Density .......................................................................................... 151
Refreshing the Toner .......................................................................................... 151
Fusing Unit Cleaning........................................................................................... 151
Fusing Unit Replacement.................................................................................... 152
Paper Blocking Prevention.................................................................................. 152
Glossy Cardstock Printing................................................................................... 152
Removing and Installing Optional Components....................................................... 154
Removing the Sheet Feeders and the Caster..................................................... 154
Installing the Sheet Feeders and the Caster....................................................... 156

11 Problem Solving .................................................................................................... 157

Troubleshooting ....................................................................................................... 158
Machine Trouble ...................................................................................................... 159
Image Quality Trouble ............................................................................................. 161
Trouble during Printing ............................................................................................ 165
Unable to Print .................................................................................................... 165
The Print Result is Not What was Expected ....................................................... 165
Network-related Problems ....................................................................................... 166
When using TCP/IP............................................................................................. 166
Printer Configuration Web Tool Problems........................................................... 167
Internet/Intranet Connection Problems ............................................................... 168
IPv4 and IPv6 Connection Problems .................................................................. 169
Error Code ............................................................................................................... 171
“005-001”–“011-999” ........................................................................................... 171
“016-001”–“016-999” ........................................................................................... 172
“017-001”–“017-999” ........................................................................................... 183
“018-001”–“020-999” ........................................................................................... 186
“023-001”–“025-999” ........................................................................................... 189
“026-001”–“026-999” ........................................................................................... 190
“027-001”–“032-999” ........................................................................................... 191
“041-001”–“044-999” ........................................................................................... 200
“045-001”–“046-999” ........................................................................................... 201
“055-001”–“058-999” ........................................................................................... 202
“059-001”–“059-999” ........................................................................................... 202
“060-001”–“060-999” ........................................................................................... 202
“061-001”–“061-999” ........................................................................................... 203
“071-001”–“076-999” ........................................................................................... 203
“077-001”–“077-999” ........................................................................................... 204

6
 Table of Contents

“081-001”–“091-999” ...........................................................................................204
“092-001”–“092-999” ...........................................................................................205
“093-001”–“093-999” ...........................................................................................205
“094-001”–“098-999” ...........................................................................................206
“099-001”–“101-999” ...........................................................................................206
“102-001”–“115-999” ...........................................................................................207
“116-001”–“116-999” ...........................................................................................207
“117-001”–“117-999” ...........................................................................................211
“118-001”–“122-999” ...........................................................................................212
“123-001”–“126-999” ...........................................................................................213
“127-001”–“132-999” ...........................................................................................214
Other Errors.........................................................................................................214
Paper Jams ..............................................................................................................216
Paper Jams in the Bypass Tray...........................................................................217
Paper Jams in Tray 1 ..........................................................................................219
Paper Jams in Trays 2 to 4..................................................................................221
Paper Jams in the Fusing Unit ............................................................................223
Paper Jams in the Duplex Unit ............................................................................225

12 Appendix.................................................................................................................229
Specifications ...........................................................................................................230
Basic Specifications.............................................................................................230
Optional Components ..............................................................................................233

7
8
1
1 Before Using the Printer
 Before Using the Printer

Preface
Thank you for selecting the FUJIFILM CX 3240 Creative Duplex Printer (hereafter
referred to as “the printer”).
Before Using the Printer

This guide describes how to operate the printer and the precautions you should follow
during operation. To get the most out of the printer and to use it effectively, be sure to
read this guide before use.
The guide assumes that you are familiar with a personal computer and that you are
knowledgeable of computer networks. When you need additional information, refer to
the manuals provided with the personal computer, operating system, and network
products.
After reading this guide, be sure to keep it handy for quick reference. It will be useful in
case you forget how to perform operations or if a problem occurs with the printer.
1

When you use this printer, we recommend that you change the system
administrator's user ID and passcode immediately after installing the printer.
For more information on changing the user ID and passcode, refer to "Changing User
Password from the Printer Configuration Web Tool" (P.123).

10
 Types of Manuals

Types of Manuals
The following guides are provided with the printer.

Before Using the Printer

Accompanying Manuals

 Software/Product Manual (CD)

The guides in this media describe how to operate and maintain the printer.

 Safety Notes
The guide describes precautions you should follow for safe use of the printer. Be sure
to read this guide first.

 Canceling a Print Job 1

The guide describes cancelling a job using the touch screen or a computer.

Help Accessible from the Software

 Print Driver Help

The help describes the print features and operations.

Guides for Optional Components

Optional components are available for the printer. Some of them come with user
guides.
The guides for optional components describe all the necessary steps for using the
optional components and installing the software.

11
 Before Using the Printer

Important Security Instructions

The Security Warning screen is displayed before the Home screen when any one of
the following conditions is fulfilled and you enter the System Administration mode.
Before Using the Printer


The system administrator's passcode is the default value.

The SNMP protocol's community name and authentication password are default
values.
 The Global IP Address is used and [Login Method] is set to [Simple].
To use the printer more safely, we recommend that you change the settings
immediately after installing the printer.

Change the system administrator's passcode, and SNMP protocol's community

1 name and authentication password from the default values.

Changing these settings prevents the printer from the malicious person's attacks
(changing settings or exploitation of information).
Note
 Changing the system administrator's passcode, and SNMP protocol's community name and
authentication password from the default values affects the behavior of cooperative software or
utilities. Check the influence before changing these settings.

When using the Global IP Address on the printer, set the IP address filtering setting
to prevent the printer from illegal access from an external network (browsing job
history or accessing the data stored in the printer).

Set [Login Method] to [Local] or [Network].
Select [Local] to use the user information registered on the printer to manage
authentication. Only the users who have succeeded in the authentication can use
the printer. When using this method, entering user ID is required to log in.
Reference

For information on how to change the system administrator's passcode, refer to "Changing User
Password from the Printer Configuration Web Tool" (P.123).

For information on how to change the SNMP authentication information, refer to "SNMP" (P.92).
 For information on how to set the IP address filtering, refer to "IP Address Filtering" (P.103).
 For information on how to set the login method, refer to "Login Method" (P.95).

12
 Using This Guide

Using This Guide

Organization of This Guide

Before Using the Printer

This guide consists of the following chapters:

 1 Before Using the Printer

Describes how to use this guide.

 2 Printer Setup
Describes how to connect the printer to your computer and network, and how to install
the software into your computer.

 3 Product Overview
Describes the basic information of the printer, such as the names of components, how
1
to use the touch screen, how to switch the printer on and off, and how to exit the
Power Saver mode.

 4 Paper
Describes the types of paper and other media that you can use on the printer and how
to load media in a tray.

 5 Printing
Describes how to print documents using various features.

 6 Setting Menus on Touch Screen

Describes the procedures to check the printer status and set up the system.

 7 Printer Configuration Web Tool

Describes how to use Printer Configuration Web Tool.

 8 Encryption and Digital Signature Settings

Describes how to configure the printer to use the Encryption and the Digital Signature
features with your communications and documents.

 9 Authentication Features
Describes the overview of the authentication feature such as user types and
authentication types, and how to log in to/log out from the printer.

 10 Maintenance
Describes how to replace consumables and to clean the printer.

 11 Problem Solving
Describes troubleshooting procedures to solve the problems with the printer.

 12 Appendix
Describes the specifications of the printer, optional accessories, and cautions/
restrictions.

13
 Before Using the Printer

Conventions
 The screen shots and illustrations used in this guide vary depending on the printer
configuration and optional components installed. Some of the items in the screen
shots may not be displayed or available depending on your printer configuration.
Before Using the Printer

 The procedures in this guide may vary depending on the driver and utility software
being used due to the upgrades.

In this guide, “computer” refers to a personal computer or workstation.

The following terms are used in this guide:
Important
 Important information that you should read.

Note
 Additional information on operations or features.
1  The following symbols are used in this guide:

" "  A cross-reference included in this guide.

 Names of media, features, touch screen messages and input text.
[ ]  Folders, files, applications, button or menu names displayed on the
touch screen.

Names of menus, commands, windows, or dialog boxes displayed
on the computer screen and their buttons and menu names.
< > button 
Hardware buttons on the control panel.
< > key  Keys on the keyboard of the computer.
>  Path to a certain item within a procedure on the touch screen.
For example: When you see the procedure “select [Device] >
[Language] > [Keyboard Layout]”, this means that you need to select
[Device], select [Language], and then select [Keyboard Layout].
 Path to a certain item within a procedure on a computer.
For example: When you see the procedure “to search for files and
folders, click [Start] > [Search] > [For Files or Folders]”, this means
that you need to click [Start], click [Search], and then click [For Files
or Folders] to search for files and folders.
 Cross-reference
For example: “Refer to "Device" > "Language" > "Keyboard Layout"
in the User Guide.” The sentence above means that it is
recommended to refer to the section "Keyboard Layout", in
"Language" in chapter "Device" of the User Guide.

Orientation of paper is described in this guide as follows:
, , Short Edge Feed (SEF): Loading the document or paper in portrait orientation
when viewed from the front of the printer.
, , Long Edge Feed (LEF): Loading the document or paper in landscape
orientation when viewed from the front of the printer.

SEF Orientation LEF Orientation

Paper feed direction Paper feed direction

14
 Safety Notes

Safety Notes
Please read the following instructions carefully before operating the machine and refer
to them as needed to ensure the continued safe operation of your machine.

Before Using the Printer

Your FUJIFILM product and supplies have been designed and tested to meet strict
safety requirements. These include safety agency evaluation and certification, and
compliance with electromagnetic regulations and established environmental
standards.
The safety and environment testing and performance of this product have been
verified using FUJIFILM materials only.
WARNING: Unauthorized alterations, which may include the addition of new
functions or connection of external devices, may impact the product
certification. Please contact your local dealer for more information.
This product and recommended supplies have been tested and found to comply with
1
strict safety requirements including safety agency approvals and compliance with
environmental standards. Follow the following instructions for safety use.
WARNING: Any unauthorized alteration including an addition of new functions
or connection to external devices may not be covered by the product warranty.
Contact your local dealer for more information.
Warning Markings
All warnings and instructions marked on or supplied with the product should be followed.

WARNING/CAUTION This symbol alerts users to areas of the equipment

where there is the possibility of personal injury.

WARNING This symbol alerts users to areas of the equipment

where there are heated or hot surfaces, which should
not be touched.

INSTRUCTION This symbol alerts users to areas of the equipment

which require special attention to avoid the possibility
of personal injury or damage to the equipment.

Electrical Safety
This product shall be operated by the power source as indicated on the product’s data
plate. Consult your local power company to check if your power source meets the
requirements.

Electrical Supply

WARNING: Connect this product to a protective earth circuit.

This product is supplied with a plug that has a protective earth pin. The plug fits only
into an earthed electrical outlet. This is a safety feature. If the plug doesn’t fit to the
outlet, contact an electrician to replace the outlet to avoid risk of electric shock.
Never use an earthed adapter plug to connect the product to the electrical outlet that
has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.

15
 Before Using the Printer

 Plug the power cord directly into a grounded electrical outlet. Do not use an
extension cord. Consult your local dealer to check if an outlet is grounded.

The power receptacle for the machine must meet the requirements stated on the
data plate on the rear of the machine. If you are not sure that your electrical supply
meets the requirements, please consult your local power company or a licensed
Before Using the Printer

electrician for advice.

 Never touch the power cord with wet hands.
 Do not put an object on the power cord.

Always keep the plug connection free of dust.

Only use the power cord supplied with the product or the ones designated by
FUJIFILM.
 Cleaning Your Product
1 WARNING: Do not use aerosol cleaners. Aerosol cleaners can be
explosive or flammable when used on electromechanical equipment.
Before cleaning this product, unplug the product from the electrical outlet. Always
use materials specifically designated for this product. The use of other materials
may result in poor performance and create a hazardous situation.
Always unplug this equipment from the electrical outlet before cleaning.

Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the
back of the machine as a plug-in device. To remove all electrical power from the
equipment, disconnect the power cable from the electrical outlet.
 Hold the plug not the cord when unplugging this product.
 Always switch off and unplug the machine when it is not used over an extended
period of time.

Your FUJIFILM machine is equipped with an energy saving device to conserve
power when the machine is not in use. The machine may be left on continuously.

Machine Installation

Do not locate this product where people might step on or trip over the power cord.
Always locate the machine on a solid support surface (not on plush carpet) that has
adequate strength to support the weight of the machine.
Always locate the machine in an area that has adequate ventilation and room for
servicing.
This equipment should not be placed in a room unless proper ventilation is provided.
Please contact your local Authorized dealer for further information.

Never locate this product in the following places:
- Near radiators or any other heat sources
- Near volatile flammable materials such as curtains
- In a hot, humid, dusty or poorly ventilated environment
- In direct sunlight
- Near ovens or humidifiers

Keep away the packing materials of machine from small children. The thin film may
cling to nose and mouth and prevent breathing.
 Always lock the wheels of this product after installation.
 Always locate the output unit inside the rack under the scanning unit.

16
 Safety Notes

 Never place this equipment where people might step on or trip on the power cord.
This equipment should not be placed in a room unless proper ventilation is provided.
Please contact your local Authorized dealer for further information.
Never locate the machine near a radiator or any other heat source.

Before Using the Printer

Operational Safety
 The operator’s product maintenance procedures are described in the customer
documentation supplied with this product. Do not carry out any other maintenance
procedures not described in the documentation.

This product is designed to prohibit operator access to hazardous areas. The
hazard areas are isolated from operators by covers or protectors which require a
tool to remove. To prevent electric shock and injuries, never remove those covers
and protectors.
 To avoid the risk of electric shock and a fire accident, switch off and unplug the
product promptly in the following conditions, then contact your local dealer. 1
- The product emits smoke or its surface is unusually hot.
- The product emits unusual noise or odor.
- The power cord is cracked or worn down.
- A circuit breaker, fuse or any other safety device becomes activated.
- Any liquid is spilled into the product.
- The product is soaked in water.
- Any part of the product is damaged.
 Do not insert any object into slots or openings of this product.
Do not place any of the followings on the product:
- Liquid container such as flower vases or coffee cups
- Metal parts such as staples or clips
- Heavy objects
 Do not use conductive paper, e.g. carbonic paper or coated paper.

Cleaning Your Product
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be
explosive or flammable when used on electromechanical equipment.
 If you need to pull out a tray to remove paper jam, contact your local dealer.

Always follow all warning instructions marked on or supplied with this product.

Keep electrical and mechanical safety interlocks active. Keep the safety interlocks
away from magnetic materials.
 Do not attempt to remove a paper deeply jammed inside the product, particularly a
paper wrapped around the fusing unit or the heat roller. Switch off the product
immediately and contact your local dealer.

Ozone Information
This product produces ozone during normal operation. The ozone produced is
heavier than air and is dependent on copy volume. Install the system in a well-
ventilated room.

17
 Before Using the Printer

Consumable
 Store all consumables in accordance with the instructions given on its package or
container.

Use a broom or a wet cloth to wipe off spilled toner. Sweep slowly to minimize
Before Using the Printer

generation of dust during clean up. Avoid using a vacuum, however, if a vacuum
must be used, the unit should be designed for combustible dusts (e.g. explosion
rated motor and conductive hose).
 Keep drum cartridges (or drum if not a cartridge type) and toner cartridges out of the
reach of children. If a child accidentally swallows toner, spit it out, rinse mouth with
water, drink water and consult a physician immediately.

When replacing drum cartridges (or drum if not a cartridge type) and toner
cartridges, be careful not to spill the toner. In case of any toner spills, avoid contact
with clothes, skin, eyes and mouth as well as inhalation.

1 
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in the eyes, wash it out with plenty of water for at least 15
minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water
and consult a physician immediately.

Radio Frequency Emissions (Class A digital device) (USA)

Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Changes or modifications to this equipment not specifically approved by the FUJIFILM
Corporation may void the user’s authority to operate this equipment.
WARNING: Shielded cables must be used with this equipment to maintain
compliance with FCC regulations in the United States.

Product Safety Certification

This product is certified by various NRTLs/NCBs to the safety standards listed below.
– UL60950-1/CSA22.2, No. 60950-1 (USA/Canada) Second Edition
– IEC60950-1:2005, (2nd Edition) and/or EN60950-1:2006+A11 (CB Scheme)

18
 Legal Notice

Legal Notice
Copying or printing certain documents may be illegal in your country. Penalties of fines
or imprisonment may be imposed on those found guilty. The following are examples of

Before Using the Printer

items that may be illegal to copy or print in your country.

Currency

Banknotes and checks

Bank and government bonds and securities

Passports and identification cards

Copyright material or trademarks without the consent of the owner

Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or
accuracy. In case of doubt, contact your legal counsel.
1

19
 Before Using the Printer

Warning and Caution Labels

Always follow all warning instructions marked on or supplied with this product.
Before Using the Printer

To avoid the risk of burn injuries and electric shock, never touch the area with the
“High Temperature” or “High Voltage” marks on.
Two-dimensional bar codes on these labels are used for control of quality, evaluation
and inspection.

20
2
2 Printer Setup
 Printer Setup

Connecting and Setting Up Your Printer

To connect your printer to a computer or device, the following specification must be
met for each of the connection type:

Connection type Connection specifications

Ethernet 10BASE-T/100BASE-TX/1000BASE-T
USB USB3.0
Printer Setup

To connect the printer properly and use safely, ensure that there is sufficient clearance
on all sides of the printer, as shown below.

1379.1 mm

2
920 mm

1379.1 mm
1011.7 mm

Connecting to a Computer or a Network

Important
 Before making connections, be sure to turn off the printer.

Connecting to a Computer Using the USB Cable (Direct Connection)

When you use the printer as a local printer, connect the printer to your computer using
the USB cable. If you connect your printer to a network instead of your computer, skip
this section and go to "Connecting to a Network Using the Ethernet Cable" (P.23).

22
 Connecting and Setting Up Your Printer

1 Connect the smaller end of the USB cable to the USB port at the rear of the printer.

Printer Setup
2
2 Connect the other end of the cable to a USB port of the computer.
Important
 Do not connect the printer USB cable to a USB port located on the keyboard.

The printer's USB port is set to off by factory default. Enable the USB port before submitting a print
job from the USB-connected computer. For details, see "USB" (P.84).

Connecting to a Network Using the Ethernet Cable

1 Connect the Ethernet cable.

Ethernet

To connect the printer to a network, connect one end of the Ethernet cable into the
Ethernet port on the rear of the printer, and the other end to a LAN drop or hub.

23
 Printer Setup

Turning On/Off the Printer

Turning On the Printer or Exiting Low Power or Sleep Mode
To turn on the printer, or to exit Low Power mode or Sleep mode, press the Power
button.
Note
 The printer exits Low Power mode or Sleep mode automatically by receiving data from a connected
device.
 When the printer is in Low Power mode, or Sleep mode, the touch screen is powered off and
unresponsive. To wake the printer manually, press the Power button.
Printer Setup

Restarting, Placing in Sleep Mode, or Turning Off the Printer

Note
 If the printer does not respond to a single press of the Power button, then press and hold the button
for 5 seconds. A Please Wait message appears as the printer powers down.
After 10 seconds, the touch screen goes dark and the Power button flashes until the printer powers
2 down.

1 Press the Power button on the control panel.

2 Select an option.

To restart the printer, select [Restart].
 To place the printer in Sleep mode, select [Sleep].
Note
 In Sleep mode, the touch screen goes dark and the Power button flashes.

To turn off the printer, select [Power Off].

24
 Connecting and Setting Up Your Printer

Configuring Initial Settings on the Touch Screen

When you turn on the printer for the first time, the install wizard screen to perform the
initial setup appears on the touch screen. Follow the wizard to configure the initial
settings, including the following:
 Language
See "Language" (P.60).
 Date & Time
See "Date & Time" (P.61).
Measurements

Printer Setup


See "Measurements" (P.61).

The printer is ready for use after touching [Done] on the [Install Complete] screen that
appears at the end of the settings.

25
 Printer Setup

Setting the IP Address

Assigning an IP Address
You can select the IP mode from Dual Stack, IPv4, and IPv6. If your network supports
both IPv4 and IPv6, select Dual Stack.
Select the IP mode of your environment, and then set IP address, subnet mask (for
IPv4 only), and gateway address.
Important
Printer Setup

 Assigning an IP address that is already in use can cause network communication issues.

Note

Assigning an IP address is considered as an advanced function and is normally done by a system
administrator.

When you assign an IP address manually in IPv6 mode, use the Printer Configuration Web Tool. To
display the Printer Configuration Web Tool, use the link-local address. To confirm the link-local
2 address, print a configuration report and check the IPv6 link-local address.
See "Information Pages" (P.60).

Assigning an IPv4 Address Using the Touch Screen

1 Press the Home button.

2 Touch [Device] > [Connectivity].

3 Touch [Ethernet].

4 Touch [IPv4].

5 Touch the [Enable IPv4] slider to turn it on.

Make sure that [Mode] is set to [Static].

6 Touch [IPv4 Address].

7 Enter the IPv4 address using the number pad, and then touch [Enter].

8 Touch [Gateway Address].

9 Enter the gateway address using the number pad, and then touch [Enter].

10 Touch [Subnet Mask].

11 Enter the subnet mask using the number pad, and then touch [Enter].

12 Touch [OK], or touch [Restart] if you change the mode in Step 5.

26
 Setting the IP Address

Verifying the IP Settings

You can confirm the settings by using the touch screen or printing the configuration
report.

Verifying the IPv4 Settings Using Touch Screen

1 Press the Home button.

2 Touch [Device] > [About].

Printer Setup
3 Verify the IP address displayed in [IPv4:] under [Network].

Verifying the IPv4 Settings Using Configuration Report

1 Print the configuration report.

2 Verify the correct IPv4 IP address, subnet mask and gateway address are listed in the
2
configuration report.
If the IP address shows “0.0.0.0” (the factory default), an IP address has not been
assigned. To assign one for your printer, see "Assigning an IPv4 Address Using the
Touch Screen" (P.26).

27
 Printer Setup

Installing Printer Driver on the Computer

Configuration on the Computer
To print from the printer, you need to install a print driver on your computer.
Reference
 For information on the driver installation procedures, refer to the Media Information contained in the
Media (Software/Product Manual).
Printer Setup

28
3
3 Product Overview
 Product Overview

Machine Components
The following describes machine components and their functions.

Front and Rear Views

Front View (With All Options Installed)

9
Product Overview

8
10 7

6
11
1
3 2

1 Tray 1
2 Tray 2
3 Tray 3
4 Tray 4
5 Caster
6 Right-Side Door
7 Output Tray Extension
8 Output Tray
9 Touch Screen
10 Front Door
11 Bypass Tray
Note
 Hereafter, if not required for the explanation, this guide uses the illustrations of the printer
not equipped with Tray 4 and Caster.

30
 Machine Components

Rear View

2
1
5
6

Product Overview
7

1 Filter
2 Transfer Roller 3
3 Fusing Unit
4 Rear Door
5 USB Port, Type B
6 Ethernet Port
7 Power Connector

31
 Product Overview

Control Panel

1
Product Overview

4 3 2

1 Touch Screen Display

2 Power Button
3 Home Button
3 4 Status LED

Internal Parts

1
2

3
4
5

1 Toner Cartridges
2 Transfer Belt
3 Drum Cartridges
4 Waste Cartridge
5 Cleaning Rod
6 Right-Side Door

32
 Touch Screen

Touch Screen
About the Home Screen

1 2

Product Overview
3

1 Log In
2 Reset 3
3 Tiles
4 Customize
Log In
Select this button to log in.
Reset
Resets the printer.
Tiles
Displays the tiles of the functions you can select from.
Customize
Select this button to change the tile layout.

Basic Operations on the Touch Screen

You can operate the touch screen as with a smartphone or a tablet.

To Select an Item on the Screen

Touch the item.

To Scroll the Screen or the Listed Items

Swipe the screen by dragging your finger on the screen.
To scroll faster, flick the screen.
Note

You cannot swipe or flick on some screens depending on the screen design and specifications. In
this case, operate by touching the buttons shown on the screen.

33
 Product Overview

Moving, Adding or Removing the Tiles

Touch [Customize] to change the tile layout.

To Move the Tiles

Touch and hold the tile you want to move, and drag it to the desired place.
Touch [Done] to save the changes.

To Add the Tiles

Touch [Add] and select the item you want to add.
Touch [Done] to save the changes.
Product Overview

To Remove the Tiles

Touch the [X] icon on the tile you want to remove.
Touch [Done] to save the changes.

Using the Keyboard Displayed on the Touch Panel

3 During operations, a keyboard for entering text sometimes appears. The following
describes how to enter text.

Entering alphabets
To enter uppercase letters, touch . To return to the lowercase letters, touch
again. To lock to the uppercase letters, double-touch .
To enter the accented versions of each letter, touch and hold the key for the letter
you want to accent and select the desired letter.

Entering numbers and symbols
Touch
Touch to enter more symbols.

Entering a space
Touch
 Deleting characters
Touch to delete one character at a time.

Changing the language
Touch

Closing the keyboard
Touch

34
 Touch Screen

Changing the Language and Keyboard Layout

To change the language and keyboard layout used on the touch panel:

1 On the Home screen, select [Device].

2 Select [Language].

3 See "Language" (P.60) to change the language and keyboard layout.

4 Select [OK] on the [Language] screen to save the settings.

Product Overview
Setting the Power Saver Timers
You can set the power saver timers for the printer. The printer enters the power saver
mode when the printer is not used for a certain period of time.

1 On the Home screen, select [Device].

2 Select [General], and then [Power Saver].

3
3 See "Power Saver" (P.62) to change the values of [Low Power Timeout] and [Sleep
Timeout].

4 Select [OK].

35
Product Overview Product Overview

36
4
4 Paper
 Paper

Paper Types
This section describes the kinds of paper available for this printer.
Use of unrecommended paper may result in paper jams, lower print quality,
malfunctions, or damage to the printer. To use the printer at its best performance, use
the suggested paper that is recommended here. For detail information about paper
and media, contact your local dealer.

WARNING
Do not use conductive paper, e.g. carbonic paper or coated paper.

Important
 Moisture generated by water, rain, or vapor may cause the printed images to fade. For more
information, contact your local dealer.

Supported Paper
Paper

The following table lists the supported paper sizes, paper types, and the capacity of
each paper tray.
4 Paper Paper Size Basis Loadable Loadable Paper
Tray Weight Quantity
Tray 1 A4, Letter, 7″ × 10″, 4″ × 8″[*], 140 to Up to Lightweight Cardstock (140 to 176 gsm)
324 gsm 59.4 mm in Cardstock (177 to 219 gsm)
5″ × 7″, 3.5″ × 5″,
height Extra Heavyweight Plus (220 to
Custom size (Width: 88.9 mm
269 gsm)
to 215.9 mm (3.5″ to 8.5″), Heavyweight 4A (270 to 324 gsm)
Length: 127 mm to 355.6 mm Heavyweight 4B (270 to 324 gsm)
(5″ to 14″)) Lightweight Glossy Cardstock (140 to
Trays 169 gsm)
A4, Letter, 7″ × 10″, 4″ × 8″[*], Glossy Cardstock (170 to 219 gsm)
2 to 4
5″ × 7″, Extra Heavyweight Glossy (220 to
Custom size (Width: 88.9 mm 269 gsm)
to 215.9 mm (3.5″ to 8.5″), Coated 4A (270 to 324 gsm)
Length: 177.8 mm to 355.6 Coated 4B (270 to 324 gsm)
mm (7″ to 14″))
Bypass A4, Letter, 7″ × 10″, 4″ × 8″[*], 140 to Up to Lightweight Cardstock (140 to 176 gsm)
Tray 220 gsm 16.5 mm in Cardstock (177 to 219 gsm)
5″ × 7″, 3.5″ × 5″,
height Lightweight Glossy Cardstock (140 to
Custom size (Width: 88.9 mm
169 gsm)
to 215.9 mm (3.5″ to 8.5″), Glossy Cardstock (170 to 219 gsm)
Length: 127 mm to 355.6 mm
(5″ to 14″))

[*] Prepared as the preset paper size, but not guaranteed.

Important
 Printing on paper that differs from the paper type and size selected in the print driver, or printing from
a tray that does not support the loaded paper may result in a paper jam. To ensure correct printing,
select the correct paper size, paper type, and paper tray.

38
 Paper Types

To print as clear as possible, we recommend the following paper.

Product Name Size GSM (g/m2)

Mohawk Everyday Digital Smooth white 3.5″ × 5″ 324
Mohawk Everyday Digital Smooth white 5″ × 7″ 324
Mohawk Everyday Digital Smooth white 7″ × 10″ 324
Mohawk Everyday Digital Coated Silk white 7″ × 10″ 324
Neenah Classic Crest Eggshell Digital 5″ × 7″ 324
Mohawk Via i-tone Linen 5″ × 7″ 298
Xerox Color Xpressions Planet 20 7″ × 10″ 270
Xerox Bold Digital Coated Satin Printing Paper Letter 140
(8.5″ × 11″)

You can also use Round Corner and Folded paper.

For detail information about supported paper, contact your local dealer.

Paper
Unsupported Paper
Using paper not mentioned above may cause a paper jam or machine malfunction. 4
The following paper cannot be used with the printer.

Plain Paper

Transparencies
 Symphony (Pastel Pink etc.)

Damp or wet paper

Paper pre-printed with other printer or copying machine
 Wrinkled, creased, or ripped paper

Envelopes

Color paper with surface treatments
 Paper with rough surface, such as pulp paper or fibrous paper

Storing and Handling Paper

 Please keep the following points in mind when storing paper


Store paper inside a dry place. Paper that has absorbed moisture can result in
paper jams and lower image quality.
 After opening a package of paper, wrap and store any remaining paper. We
recommend that you store remaining paper in moisture prevention packets.

Store paper on a flat surface to prevent bends or warping.

 Please adhere to the following points when loading paper in a tray


Align the stack of paper neatly before setting it in a tray.

Do not use paper that is creased or wrinkled.
 Do not use warped or curled paper.

Do not load paper of mixed sizes together into a tray.

39
 Paper

Loading Paper
This section describes how to load paper.

Loading Paper in Trays 1 to 4

The following describes the procedure for loading paper in Trays 1 to 4.
You need to install the adaptors to paper trays before loading paper depending on the
paper size. Refer to the tables below and install correct adaptors.

Side guide adaptor

End guide adaptor
(Left-side)
Paper

Side guide adaptor

(Right-side)

4  Preset Size Paper

Paper Size End Guide Side Guide Available

Adaptor Adaptors Paper Tray
3.5″ × 5″ Required Required Tray 1 only
5″ × 7″ Don't care Don't care Trays 1 to 4
4″ × 8″ Don't care Don't care Trays 1 to 4
7″ × 10″ Don't care Don't care Trays 1 to 4
A4 Need to remove Don't care Trays 1 to 4
8.5″ × 11″ (Letter) Need to remove Need to remove Trays 1 to 4

 Custom Size Paper

Paper Size End Guide Side Guide Available

(Width × Length) Adaptor Adaptors Paper Tray
88.9 mm to 127 mm × 127 mm Required Required Tray 1 only
to less than 148 mm
Over 127 mm to 210 mm Don't care Don't care Depends on paper
× 148 mm to 322 mm
length[*]
Over 210 mm to 215.9 mm Need to remove Need to remove Trays 1 to 4
× Over 322 mm to 355.6 mm

[*] For details, refer to “Paper Size” under "Specifications" (P.230).

40
 Loading Paper

Loading paper without adaptors

1 Pull out the tray until it stops, and then lift the front of the tray slightly. Now you can
remove the tray from the printer.

Important

Paper
 Do not pull out multiple trays at the same time. Otherwise, the printer gets inclined and turns over,
which may cause injuries.

41
 Paper

2 Adjust the paper guides as illustrated.

When you use paper longer than 297 mm (length of A4), you need to extend the front
of the tray. Press the release latch, then pull the front part out.
Paper

Note that, in this case, the paper tray protrudes from the front of the printer.

3 Fan the paper well, and align the edges of the paper stack on a level surface to avoid
paper jams and mis-feeds.

42
 Loading Paper

4 Load paper into the tray with the print side face up.
Note
 Do not load paper above the maximum fill line. It may cause paper jams or machine malfunction.

5 Adjust the paper guides to align the edges of the paper loaded.

Paper
4

6 Insert the tray into the printer.

7 If [Tray Mode] is set to [Fully Adjustable], set the paper setting after a confirmation
screen appears on the touch screen. For details, see "Paper Tray Confirmation
Screen" (P.50).

43
 Paper

Loading paper with adaptors

1 Pull out the tray until it stops, and then lift the front of the tray slightly. Now you can
remove the tray from the printer.

Important
Paper

 Do not pull out multiple trays at the same time. Otherwise, the printer gets inclined and turns over,
which may cause injuries.

2 Mount the end guide adaptor on the paper guides on the front side of the tray interior.

44
 Loading Paper

3 Mount the side guide adaptors on the paper guides on the right and left sides of the
tray interior (if necessary).

Note

The shapes of two side guide adaptors are different. Be sure not to mistake right and left parts, as
well as their mounting directions.

Paper

Confirm that the slits of side guide adaptors correspond to the “MAX” labels of the paper guides.

4 Adjust the paper guides with the adaptors as illustrated.

4

5 Fan the paper well, and align the edges of the paper stack on a level surface to avoid
paper jams and mis-feeds.

45
 Paper

6 Load paper into the tray with the print side face up.
Note
 Do not load paper above the maximum fill line. It may cause paper jams or machine malfunction.

7 Adjust the paper guides to align the edges of the paper loaded.
Paper

8 Insert the tray into the printer.

9 If [Tray Mode] is set to [Fully Adjustable], set the paper setting after a confirmation
screen appears on the touch screen. For details, see "Paper Tray Confirmation
Screen" (P.50).

46
 Loading Paper

Loading Paper in Bypass Tray

1 Open the Bypass Tray. If the Bypass Tray is loaded with paper already, remove any
different size or type of paper.

Paper
2 Pull out the extension tray for larger sizes.

3 Move the paper guides toward the outside edges of the tray.

47
 Paper

4 Fan the paper well, and align the edges of the paper stack on a level surface to avoid
paper jams and mis-feeds.
Note
 Do not unpack paper until you are ready to use the paper.

5 Load the paper in the tray.

Note
 Do not load paper above the maximum fill line on the paper guides. It may cause paper jams or
Paper

machine malfunction.

 For 1-sided printing, load letterhead or pre-printed paper face up with the top edge
going into the printer.

48
 Loading Paper

 For 2-sided printing, load letterhead and pre-printed paper face down with the top
edge going into the printer.

6 Adjust the paper guides to align the edges of the paper loaded.

Paper
4

7 Set the paper setting after a confirmation screen appears on the touch screen. For
details, see "Paper Tray Confirmation Screen" (P.50).

49
 Paper

Setting the Tray Mode

Tray Mode defines the printer behavior when a paper conflict or mismatch occurs.

Configuring the Tray Mode for Trays 1 to 4

1 Press the Home button.

Note
 Perform the operation with administrator authentication.

2 Select [Device] > [Paper Trays].

3 Select the desired tray.

4 Select [Tray Mode].

5 Select the desired mode:

Paper

 [Fully Adjustable] prompts you to confirm or modify paper tray settings when paper
is loaded in the tray.

4 [Dedicated] uses the current paper size and type settings and does not prompt you


to confirm or modify the settings. Select this setting to use the tray for printing on a
specific paper type and size, such as letter-size paper.

6 Select [OK] to save the settings.

7 Press the Home button.

Paper Tray Confirmation Screen

When you load paper in a paper tray and close the tray, a confirmation screen appears
when [Tray Mode] is set to [Fully Adjustable].

To change the paper type, size, and color, touch each current setting and then select
an appropriate value from the list.
After you have confirmed that the setting is the same as loaded paper, touch [OK] to
save the settings.

50
5
5 Printing
 Printing

Printing
This section covers tips for printing, how to send print data to the printer from your
computer, and how to cancel a job.

Sending a Job to Print

Install the printer driver to use all the features of the printer. When you choose [Print] from
an application, a window representing the printer driver opens. Select the appropriate
settings for the specific job that you are sending to print. Print settings selected from the
driver override the default menu settings selected from the touch screen.
You may need to click [Preferences] from the initial [Print] box to see all of the
available system settings. If you are not familiar with a feature in the printer driver
window, open the Help for more information.
If the specified paper tray is empty, the LED lights and an alarm sounds to let you
know the paper loss. See "Loading Paper in Trays 1 to 4" (P.40) or "Loading Paper in
Bypass Tray" (P.47) for information on how to load paper.
Printing

Printing a file from a typical Microsoft® Windows® application

1 Open the file you want to print.

5
2 From the [File] menu, select [Print].

3 Verify that the correct printer is selected in the dialog box. Change the print settings if
needed.

4 Click [Preferences] to adjust system settings that are not available from the first
screen, and then click [OK].

5 Click [OK] or [Print] to send the job to the selected printer.

Canceling a Print Job

You can cancel a job using the touch screen or a computer.

Canceling a Job From the Touch Screen

 Canceling a Job From the [Jobs] Screen

1 Press the Home button.

2 Select [Jobs].

3 Select the job to cancel.

4 Select [Delete].

52
 Printing

 Canceling a Job From the Banner

1 Touch the banner which is displayed during the printing process.

Note
 The banner will be hidden if you touch the arrow button on the right end of the banner. When the
banner is not displayed on the screen, cancel the job from the [Jobs] screen.

2 Select [Delete].

Canceling a Job From a Computer

 Canceling a Job From the Taskbar (Windows® Only)

When you send a job to print, a small printer icon appears in the bottom right corner of
the taskbar.

1 Double-click the printer icon.

A list of print jobs appears in the printer window.

2 Select the job you want to cancel.

Printing
3 Press the <Delete> key.

Borderless Printing 5
Borderless Printing allows you to print the image on the whole area of paper.
To make a borderless print, specify the custom size slightly larger than the real size of
paper at the printer driver.
The following procedure uses a typical Windows® program on Windows® 7/Windows®
10 as an example.

1 Open the file you want to print.

2 Open the print dialog box from the program.

3 Select the print driver, and then click [Preferences].

Note

The menu names may vary depending on the program you use.

4 Open the [Paper] drop-down list then click [Size] > [Custom].

5 Set the custom paper size slightly larger than the size of the loaded paper according to
the following rules:

If the length of paper is longer than 7″ (177.8 mm), set 4 mm (2 mm each) longer for
both width and length.

If the length of paper is 7″ (177.8 mm) or less, set 6 mm (3 mm each) longer for both
width and length.

53
 Printing

Examples of commonly used sizes:

Paper Size Values to Set

Width (mm) Length (mm)
A4 (210 × 297 mm) 214.0 301.0
7″ × 10″ (177.8 × 254 mm) 181.8 258.0
4″ × 8″ (101.6 × 203.2 mm) 105.6 207.2
5″ × 7″ (127 × 177.8 mm) 133.0 183.8
3.5″ × 5″ (88.9 × 127 mm) 94.9 133.0

Note
 Confirm that [Millimeters] is selected for [Units].

6 Click [OK].

7 Open the [Image Options] tab.

Printing

8 Select [None] for [Margins].

9 Click [OK].

5 10 Click [Print].

Duplex Printing
Duplex printing allows you to print on both sides of a sheet of paper.

Duplex Printing With Duplex Unit

The following procedure uses a typical Windows® program on Windows® 7/Windows®
10 as an example.

1 Open the file you want to print.

2 Open the print dialog box from the program.

3 Select the print driver, and then click [Preferences].

4 Select a paper tray to use by clicking [Paper] > [Select By Tray].

5 Open the [2-Sided Print] drop-down list and select [2-Sided Print] or [2-Sided Print,
Flip on Short Edge].
Note
 For details on the [2-Sided Print] and [2-Sided Print, Flip on Short Edge] options, see "Using Booklet
Print" (P.55).

6 Click [OK].

7 Click [Print].

54
 Printing

Using Booklet Print

To use the booklet print feature, select the [Booklet Layout] check box in the [Layout/
Watermark] tab.
Note
 When the XML Paper Specification (XPS) is used, booklet print is not available.

2-Sided Print
Assumes binding along the long edge of the page (left edge for portrait orientation and
top edge for landscape orientation). The following illustration shows long-edge binding
for portrait and landscape pages:
Portrait Landscape

Printing
2-Sided Print, Flip on Short Edge
Assumes binding along the short edge of the page (top edge for portrait orientation
and left edge for landscape orientation). The following illustration shows short-edge 5
binding for portrait and landscape pages:
Portrait Landscape

Using Stored Print

When you send a job to the printer, you can specify in the printer driver to store the job
in the memory. When you are ready to print the job, go to the printer and use the touch
screen to identify which job in the memory you want to print.
Note
 The data in the memory is cleared when the printer is turned off.
 The maximum number of stored print jobs is 1,000 per user ID.
 The print job will be aborted and a notification will be displayed if either the maximum storage
capacity or the maximum number of stored jobs is reached.
 The stored print feature is available when using the PCL printer driver.

55
 Printing

Overview
You can specify the following job types in the printer driver.

 Secure Print
You can temporarily store print jobs secured with a password in the memory. Users
with the password can print them from the touch screen. This feature can be used to
print confidential documents. A stored print job will be deleted after you print it or at a
designated time.
Select [Secure Print] from [Job Type] in the [Paper/Output] tab of the printer driver.
Then click [Setup] button to configure the authentication information for the job.

 Sample Set
The collated print job is stored in the memory, but a single copy is printed
automatically so you can check the print result. If you do not have problems with the
print result, you can choose to print more copies. This prevents large number of
misprinted copies from being printed at one time.
Select [Sample Set] from [Job Type] in the [Paper/Output] tab of the printer driver.
Note
Printing

 For details about a printer driver feature, see the help of the printer driver.

Printing Sample Set Jobs

5 After you check the sample set automatically printed, operate the touch screen to print
all of the copies.

1 Press the Home button.

2 Select [Jobs].

3 Select a job to print.

Printing Secure Print Jobs

This section describes how to print the Secure Print jobs.

 In case of you are logged in except Simple authentication

If authentication is enabled and the user ID on the secure print jobs matches the login
user ID on the device, you can access the secure print jobs without entering the
passcode specified at the printer driver.

1 Press the Home button.

2 Select [Jobs].

3 Select [Secure Jobs].

4 Your secure print jobs are displayed. Select a job to print.

Note
 If you want to print all jobs, select [Print All]. If you want to delete all jobs, select [Delete All].

56
 Printing

 In case of you are not logged in

If authentication is not enabled or you are logged in using Simple authentication, use
following procedure.

1 Press the Home button.

2 Select [Jobs].

3 Select [Secure Jobs].

4 Secure print users’ folders are displayed. Select your folder.

5 Enter the passcode that you specified on the printer driver and select [OK].

6 Your secure print jobs are displayed. Select a job to print.

Note
 If you want to print all jobs, select [Print All]. If you want to delete all jobs, select [Delete All].

Printing
Deleting a Print Job
To delete printing a job, use the following procedure.

1 Press the Home button. 5

2 Select [Jobs].

3 Select a job to delete.

4 Select [Delete].
Note

Secure Print jobs will be deleted after printing.

Existing jobs will be deleted at a time designated in the Printer Configuration Web Tool. For details,
see "Stored Print Job Settings" (P.80).

57
Printing Printing

58
6
Setting Menus on Touch
6

Screen
 Setting Menus on Touch Screen

Device App
The [Device] app allows you to view the printer status and set the general settings of
the printer.
Note
 The displayed features may vary depending on your settings.
 Some setting menus are available only when logging in as the system administrator. For information
on the user types and how to log in to the printer, see "Authentication Features" (P.119).
 You can scroll the feature list up and down.

Language
Setting Menus on Touch Screen

Language
Select the language you want to use on the touch panel.

 Keyboard Layout
Select a keyboard layout on the touch panel.
To preview the layout, touch [View Keyboard].

 Language Option On Home

Allows you to select whether to display the shortcut icon of the [Language] menu.

6 About
Displays the general, contact, and network information of the printer.

Information Pages
Allows you to print reports or lists.
 [Configuration Report]

[Billing Summary Report]

[PCL Font List]
 [Startup Page]

[Job History Report]

Notifications
Displays the notifications from the printer such as the fault status, replacement period,
and other important messages in the order of severity.
You can check the details or associated pages by selecting each notification.

Fault History
Selecting [History] displays [Fault History].
The faults are displayed from newest to oldest in descending order.

Paper Trays
See "Trays" (P.75).

60
 Device App

Supplies
See "Supplies" (P.76).

Billing/Usage
Selecting [Billing/Usage] allows you to check the billing information. The [Billing/
Usage] screen shows [Serial Number], [Counter] and [Usage Counters].
In the [Usage Counters] screen, you can check the detailed usage counters. You can
filter the counters by setting the filter (set to [All] by default) over the counter.

General

Setting Menus on Touch Screen

Measurements

 Units
Allows you to select a unit of measurement displayed on the screen from [Millimeters]
and [Inches].

 Paper Size Preference

Allows you to select the unit of default paper size to be used for printer settings.
To use the A4 size paper for the following printer settings by default and to set the
[Units] setting to [Millimeters], select [Metric].
To use the Letter size paper for the following printer settings by default and to set the
[Units] setting to [Inches], select [Inch]. 6

Default paper size for printing

Default custom paper sizes displayed on the screen for each paper tray
 Default paper size of each paper tray and the bypass tray

Date & Time

Set the date and time for the system clock of the printer. The date and time set here
will be printed on all lists and reports.

 Set Automatically
Select this to set the date and time automatically according to the time server.
If you do not select this, you can set the time zone, date and time, and daylight saving
time manually.

 Time Server (SNTP)

Touch this to set the time server.
Server Address
Enter a server address.

 Time Zone
Sets the region and time zone.

 Date & Time

Sets the date and time.

61
 Setting Menus on Touch Screen

 Daylight Savings Time

Select this to enable daylight saving time.

 Date Format
Select a date format.

[mm/dd/yyyy]

[dd/mm/yyyy]
 [yyyy/mm/dd]

 Use 24 Hour Clock

Select this to use 24-hour clock. To use 12-hour clock, deselect this.
Setting Menus on Touch Screen

System Timeout
Specify the time lapsed without any operation on the touch screen until the printer
resets the settings automatically.

Display Brightness
You can adjust the brightness of the touch panel between level 1 and level 7.

Sounds

 Enable Sounds
Select this to activate sounds. Touch an event, and use the slider bar to set the
6 volume of the sound.
Touch
Sounds when you touch an item on a screen displayed on the touch screen correctly.
Job Completion
Sounds when a job is completed successfully.
Log In
Sounds when you log in to the printer.
Error/Fault
Sounds when a job fails or an error occurs.
Power
Sounds when the printer is ready for operation, or is powered on.

Power Saver
The Power Saver mode has two modes: Low Power and Sleep. When a specified
period of time has elapsed, the printer switches to these modes in the following order
to reduce power consumption.
Last operation on the printer  Low Power mode  Sleep mode.
Note
 For [Low Power Timeout] and [Sleep Timeout], you can enter values of up to 60 minutes in total.

 Low Power Timeout

Specify a time period to enter the Low Power mode after the last operation.

62
 Device App

 Sleep Timeout
Specify a time period to enter the Sleep mode after entering the Low Power mode.

 Auto Power Off

Select this to automatically turn the printer off after a specified time has elapsed from
the Sleep mode. Use the slider bar to specify a value for turning the printer off.
 [Always Allowed]
Turns the printer off when the specified time has elapsed.
 [Allowed ONLY When Conditions are Met]
Turns the printer off only when the following conditions are all met during the time
you specified.

Setting Menus on Touch Screen

- The USB device port is not used.
- The wired network port is not used.

Feature Installation
Allows you to activate optional features.

Connectivity
Note
 The displayed features may vary depending on your settings.
 You can scroll the feature list up and down.

Primary Network
6
Displays [Ethernet].

Ethernet

 IPv4
Enable IPv4
Select this to enable the IPv4 mode.
Mode
Select a mode.

[DHCP with Auto IP]
The address, subnet mask, and gateway address will automatically be set via
DHCP/AutoIP. If the printer fails to communicate with the DHCP server, the AutoIP
function is automatically enabled and an IP address (169.254.xxx.xxx) is assigned
to the printer. When communication between the printer and the DHCP server
recovers, the printer obtains an IP address, a subnet mask, and a gateway address
by the DHCP server.

[Static]
The address, subnet mask, and gateway address will manually be set.

[BOOTP]
The address, subnet mask, and gateway address will automatically be set via
BOOTP.
Note
 This is displayed only when this option is configured on Printer Configuration Web Tool.

63
 Setting Menus on Touch Screen

 [DHCP]
The address, subnet mask, and gateway address will automatically be set via
DHCP.
Host Name
Enter a host name.
IPv4 Address
Displays the IP address.
Gateway Address
Displays the gateway address.
Setting Menus on Touch Screen

Subnet Mask
Displays the subnet mask.

 IPv6
Enable IPv6
Select this to enable the IPv6 mode.
Host Name
Enter a host name.
Link-Local Address
Displays the Link-Local address.
6 Self-Assigned Address
Displays the self-assigned address.
Manual Address
Allows you to enter an address.
DHCPv6 Configuration
Select a purpose of using DHCPv6.

[Direct by Router]

[Address Assignment and Configuration]
 [Configuration Data]

 DNS Server
Host Name
Displays the host name.
Domain Name
Enter a domain name.
IPv4 Servers
Touch this to set addresses.

Mode
Select a mode from [DHCP] and [STATIC].

Primary Server, Alternate Server 1, Alternate Server 2
Set DNS server addresses.

64
 Device App

IPv6 Servers
Touch this to set addresses.

Mode
Select a mode from [DHCP] and [STATIC].

Primary Server, Alternate Server 1, Alternate Server 2
Set DNS server addresses.

 Rated Speed
Select a communication speed for the Ethernet interface.
 [Auto]

Setting Menus on Touch Screen


[10Mbps Half Duplex]

[10Mbps Full Duplex]
 [100Mbps Half Duplex]

[100Mbps Full Duplex]

[1Gbps Full Duplex]

HTTPS
Select this to enable HTTPS.

Proxy Server

 Proxy Server 6
Select this to enable proxy server settings.

Automatic
Select this to automatically set up the proxy.
 Configuration Script
Select this to allow you to enter the URL of a configurations script.

Manual
Select this to enter a server address in [Server Address]. When enabling [Password
Required], enter the login name and password.
For [Add Exceptions], enter an address that is not to use the proxy.
To remove an address, touch the trash box icon and select [Remove Exception].
To edit an address, touch the trash box icon and select [Edit Exception].

65
 Setting Menus on Touch Screen

LDAP

When LDAP is turned on
You can set the LDAP server settings in the [LDAP Server] screen.
Item Description
Test Connection To test the connection to the server, select [Test Connection].
Initially [Not Tested] is displayed. [Success] or [Failed] is
displayed as a result of the test.
Server Address Sets the server address.
SSL/TLS To encrypt the communication between the server and the
printer, enable [SSL/TLS].
Setting Menus on Touch Screen

Directory Root Sets the directory root.

User Name Enter the login name for searching in LDAP server.
Password Enter a password for the user specified in [User Name].
Find Other LDAP Opens the LDAP server list.
Servers
LDAP Communication Outputs the report that shows the contents of the LDAP
Report communication transmitted and received by the printer.


When LDAP is turned off
Wait until the desired server is found, and select the server.
To specify the server by manually entering the server information, select [Manual
6 Setup].

SMTP
Setup the SMTP server.
Once this screen is opened, searching SMTP server starts automatically. Select a
server from the search result.
Also you can specify the SMTP server by entering the server address manually.
Note
 If SMTP is already enabled, the search is not performed automatically and the SMTP Server screen
is displayed.

Support
Displays the menu for maintenance of the printer.

Support Pages
Allows you to print reports.
 [Ghosting Print]

[Repeating Defects]

[System Status]
 [Error History Report]

[LDAP Communication Report]

[SMB Communication Report]
 [SMTP Communication Report]

66
 Device App

Altitude Adjustment
Specify the altitude of the location where the printer is installed.

Color Calibration - Automatic

Corrects the consistency of printing colors over time, environment, and print media.

Density Calibration- Automatic

See "Advanced Color Calibration - Automatic" (P.145).

Color Registration
Adjusts the color registration.

Setting Menus on Touch Screen

Image Position
Adjust the image position.

Paper Blocking Prevention

See "Paper Blocking Prevention" (P.152).

Non-Fujifilm Toner Cartridge

Enable or disable the non-genuine toner mode.

Developer & Transfer Roller Cleaning

See "Performing a Developer and Transfer Roller Cleaning Procedure" (P.149).

Fusing Unit Temperature Adjustment

6
Adjust the temperature of the fusing unit.
To lower the temperature, set negative values. To increase, set positive values.
The default settings may not give the best output on all paper types. When the printed
paper has curled, try to lower the temperature. When the toner does not fuse on the
paper properly, try to increase the temperature.
Note
 The print quality changes depending on the setting values you select for this item.

Fusing Unit Speed Adjustment

See "Fusing Unit Speed Adjustment" (P.150).

Transfer Voltage Adjustment

Adjust the transfer voltage.
To lower the voltage, set negative values. To increase, set positive values.
The default settings may not give the best output on all paper types. If you see mottles
on the print output, try to increase the voltage. If you see white spots on the print
output, try to decrease the voltage.
Note

The print quality changes depending on the setting values you select for this item.

Adjust Density
See "Adjusting the Density" (P.151).

67
 Setting Menus on Touch Screen

Glossy Cardstock Printing

See "Glossy Cardstock Printing" (P.152).

Toner Refresh
See "Refreshing the Toner" (P.151).

Belt Cleaning Mode

See "Performing a Transfer Belt Cleaning Mode Procedure" (P.150).

Fusing Unit Cleaning

See "Fusing Unit Cleaning" (P.151).
Setting Menus on Touch Screen

Fusing Unit Replacement

See "Fusing Unit Replacement" (P.152).

Resets
Allows you to set the printer settings to original factory state.
Note
 Settings cannot be recovered after a reset.

Reset 802.1X and IPSec

Sets the 802.1X and IPsec settings to original factory state.
6 Reset Fonts, Forms, and Macros
Deletes all the fonts, forms and macros installed to the printer by users.

Reset to Factory Defaults

Erases all settings and returns the printer to original factory state.

68
7
7 Printer Configuration Web Tool
 Printer Configuration Web Tool

Overview
Use Printer Configuration Web Tool to monitor the status of your network printer
without leaving your desk. You can view and/or change the printer settings, monitor
toner level, and acknowledge the timing of ordering replacement consumables.
If you are a network administrator, you can copy the printer settings to one or all
printers on the network using your web browser.
Note
 Printer Configuration Web Tool is available only when the printer is connected to a network using an
Ethernet cable.
Printer Configuration Web Tool

70
 Setting Up the Printer Configuration Web Tool

Setting Up the Printer Configuration Web Tool

Ensure that you activate JavaScript in your browser before using the Printer
Configuration Web Tool.
Follow the procedures below to configure the environment settings of your web
browser before using the Printer Configuration Web Tool.
Note
 The Printer Configuration Wed Tool pages may be displayed unreadable if the pages were
configured by the language different from the language of your web browser.

Supported Web Browser

Printer Configuration Web Tool supports the following web browsers.

Printer Configuration Web Tool

For Windows Microsoft Internet Explorer 10, 11 and later
Microsoft Edge
Mozilla Firefox, the most recent stable version
Google Chrome, the most recent stable version
For macOS Safari 8, 9, 10, 11, 12 and later

Setting Up From Web Browser

The following procedure is described using Internet Explorer 11. The item names may
differ depending on the version and type of your browser.

 Setting Up the Display Language

7
1 Select [Internet Options] from [Tools] on the menu bar.

2 Select [Languages] in the [General] tab.

3 Specify the display language in order of preference in the [Language] list.

 Setting the IP Address of the Printer to Non-Proxy (Optional)

1 Select [Internet Options] from the [Tools] menu.

2 Click [LAN settings] under [Local Area Network (LAN) settings] in the [Connections]
tab.

3 Do either of the following:

 Clear the [Use a proxy server for your LAN] check box under [Proxy server].

Click [Advanced], and then specify the IP address of the printer in the [Do not use
proxy server for addresses beginning with] field under [Exceptions].

71
 Printer Configuration Web Tool

Starting the Printer Configuration Web Tool

To launch the Printer Configuration Web Tool, enter the IP address of your printer in
your web browser.
Note
 See "Verifying the IP Settings" (P.27).
Printer Configuration Web Tool

72
 Overview of the Menu Items

Overview of the Menu Items

The Printer Configuration Web Tool consists of the following menus:
Note
 The displayed features may vary depending on your settings.
 Some setting menus are available only when logging in as the system administrator. For information
on the user types and how to log in to the printer, see "Authentication Features" (P.119).

Home
The Home screen consists of the following menus: [Notifications], [Trays], [Supplies],
[Billing/Usage], and [Quick Links]. Use those menus to get immediate feedback on the
printer status or to jump to useful services.

Printer Configuration Web Tool

Apps
Use the [Apps] menu to change the apps settings of the printer.

Jobs
Use the [Jobs] menu to see the job history of the printer and to configure the job
control.

Connectivity
Use the [Connectivity] menu to change the printer interface and necessary conditions
for communications.

Permissions
Use the [Permissions] menu to view and set the user account settings and to set the 7
authentication methods.

System
Use the [System] menu to configure the printer environment settings such as Power
Saver settings, Security settings, or PDL settings.

73
 Printer Configuration Web Tool

Page Display Format

The layout of the page is divided into three sections:

Top Frame

Left Frame Right Frame

Printer Configuration Web Tool

Top Frame
The top frame is located at the top of all pages. The printer name and the [Log In]
button are displayed in the top frame on every page.
Note

See "Log In/Log Out from the Printer Configuration Web Tool" (P.121).

7 Left Frame
The left frame is located on the left side of all the pages. The menu titles displayed in
the left frame are linked to corresponding menus and pages. You can go to the
corresponding page by selecting their characters.

Right Frame
The right frame is located on the right side of all the pages. The contents of the right
frame correspond to the menu that you select in the left frame.

74
 Home

Home
The header part of the Home screen shows the status and basic information of the
printer.
Select [Details] to open [Device Details].

Device Details
Allows you to view and edit the following items.

Item Description
Device Name Set the name of the printer.
Asset Tag Used to identify the printer.

Printer Configuration Web Tool

Customer Asset Tag Set the asset tag for the printer.
Software Version: Displays the current software version of the printer.
Serial Number: Displays the serial number of the printer.
Device Location Set the location of the printer.
Network Displays the basic network information. You can edit the
values at "Connectivity" (P.81).
System Administrator Set the information of the system administrator.

Notifications
Displays the notifications from the printer such as the fault status, replacement period,
and other important messages in the order of severity. 7
You can check the details or associated pages by selecting each notification.
Select [Settings] to open [Notification Settings].

Notification Settings

 Email Notifications
Set the Email Notifications settings. The printer sends the printer's trouble information
to the Email address specified here.

Fault History
Select [Fault History] at the lower left of [Notification Settings] to view the fault history.
The faults are displayed from newest to oldest in descending order.

Trays
Displays the tray status and the current tray settings. Select the icon of each tray to
see the size, type, color, and remaining amount of paper loaded on the tray, and to
change the settings.

Tray Mode
Select the tray mode.

Size, Type, Color

Specify the size, type, and color of paper that can be loaded on the tray as necessary.

75
 Printer Configuration Web Tool

Auto Select
Specify whether to set the tray as a target of automatic tray selection.

Priority
Specify the priority order of the tray for automatic tray selection.

Supplies
Displays the status of supplies. Select [Details] to display more information and
configure the settings related to supplies.

Reorder Information
Displays the link for ordering supplies.
Printer Configuration Web Tool

List of Supplies
Select an item to see more details.

Options
Configure optional settings as necessary.

 Alerts Setup
Enable or disable the alerts related to supplies. When enabled, select each item to
change the timing of the alert.
Note
 This feature may not be available depending on the model or your printer configuration. For

7 information, contact your local dealer.

 Email Alerts
To receive alerts by e-mail, enter e-mail addresses and select the types of alerts you
need.
Note

This feature may not be available depending on the model or your printer configuration. For
information, contact your local dealer.

Billing/Usage
You can check the number of pages printed per meter. To check the detailed
information, click [Details].

Billing Details & Usage Counters

You can check [Device Serial Number:], [Billing Meters], and [Usage Counters].

 Billing Meters
You can check the total number of pages printed by individual meters.

76
 Home

 Usage Counters
You can check the detailed usage counters.
Note
 “Impressions” in Usage Counters means the counts of images. For example, 2-sided printing
increases the impressions by two.

Item Description
Total Impressions Displays the total number of [Color Impressions] and [Black
Impressions].
Black Impressions Displays the total number of pages printed in black and white.
[Black Printed Impressions]
Color Impressions Displays the total number of pages printed in full color.
[Color Printed Impressions]

Printer Configuration Web Tool

Single Impressions Displays the total number of impressions counted for
maintenance services.
[Black Single Impressions]
[Color Single Impressions]
Stored Image Printed Displays the total number of stored images printed.
Impressions
[Black Stored Image Printed Impressions]
[Color Stored Image Printed Impressions]
Black Sheets Displays the total number of sheets of paper printed in black
and white.
[Black Printed Sheets]
[Black Printed 2-Sided Sheets] 7
Color Sheets Displays the total number of sheets of paper printed in full
color.
[Color Printed Sheets]
[Color Printed 2-Sided Sheets]
Sheets Displays the total number of sheets of paper printed.
(1 Sided and 2 Sided) [Printed Sheets]
2-Sided Sheets Displays the total number of sheets of paper printed in 2-sided
format.
[Printed 2-Sided Sheets]

Quick Links
[Quick Links] provides some convenient functions.

Cloning
This page allows you to copy and download the setting information file of the printer
and to install the setting information file of another printer.

 Install Clone File

Locate a setting information file to be installed and then select [Install] to start the
installation.

77
 Printer Configuration Web Tool

 Create Clone File

To download a setting information file, select the items to copy and then select
[Create].
Note
 The clone file is downloaded in a format which cannot be edited by users.

Support
Displays the support information.

 Support Information
You can change the information by selecting [Edit].

 Restart Device
Allows you to restart the printer. Select [Restart] after the confirmation screen is
Printer Configuration Web Tool

displayed.

Submit File
Allows you to print a file from the local client device by uploading the file through
Printer Configuration Web Tool.
No driver installation is required.

1 Select a file to upload.

2 Set [Print Quantity] and [Output] as necessary.

7 3 Select [Submit].
The printer starts printing.
Note

Available file formats are PDF, PCL, PRN, XPS, JPEG, TIFF, and TXT.

XPS stands for XML Paper Specification.

78
 Apps

Apps
Allows you to configure the settings related to the apps used on the touch screen.

Preferences
Walkup Screen
Set the screen displayed after powering on the printer or canceling the Power Saver
mode.

Installed Apps
The list of installed apps is displayed.

Printer Configuration Web Tool

Select each app to confirm or change the app information and settings.

Basic Information and Control of Apps

On the left column of each app's setting pages, the basic information of the app is
displayed.
Note
 The items are displayed on the top of the pages when the browser size is small.

 Type:
Displays the type of the app.

 Display on Device 7
Set whether or not to display the app on the Home screen of the touch screen.

79
 Printer Configuration Web Tool

Jobs
The [Jobs] page displays the list of active jobs and completed jobs.
Select each job to see its detailed status.
Note
 The jobs stored as Secure Print jobs are not listed here. Find them at the [Jobs] app on the touch
screen.

Deleting a Job
You can cancel and delete the active jobs.

1 Select the trash-box icon displayed on the light part of a job you want to delete.
Printer Configuration Web Tool

2 Select [Delete] on the confirmation screen.

Note

You can select [Delete] also on the jobs details screen.

Jobs Policies
Selecting [Policies] displays [Jobs Policies]. You can configure settings related to the
jobs processing.

Print Around
Configure the deletion setting of the skipped and held print jobs.
7
 Enable
Select this to delete held jobs automatically.

 Delete Held Jobs After

Specify the time period before deleting held jobs automatically.

Conceal Job Names

Select whether or not to conceal job names displayed on the jobs list.

Stored Print Job Settings

Configure the settings related to stored print jobs.

 Minimum Number of Passcode Digits

Enter the minimum number of digits that must be entered to set a passcode required
for storing or printing Secure Print jobs. The passcode must be set with more digits
than the number of digits specified here.

 Delete Stored Jobs After

Set whether to delete stored jobs after a certain period of time has elapsed.

80
 Connectivity

Connectivity
The [Connectivity] page allows you to set the network connection and data
transmission protocols.
Note
 The displayed features may vary depending on your settings.

Connections
Ethernet

 MAC Address:
Displays the MAC address.

Printer Configuration Web Tool

 Rated Speed
Select a communication speed for the Ethernet interface.
 [Auto (Default)]

[10 Mbps Full-Duplex]

[10 Mbps Half-Duplex]
 [100 Mbps Full-Duplex]

[100 Mbps Half-Duplex]

[1 Gbps Full-Duplex]

 Common
7
Click [Edit] for the settings.
Host Name:
Enter the host name with up to 32 ASCII characters.
IP Mode:
Allows you to select the TCP/IP operation mode.

IPv4
Select this option for IPv4.

IPv6
Select this option for IPv6.
 Dual Stack
Select this option for an environment using both IPv4 and IPv6.
IPv6 Priority over IPv4 at Domain Name Resolution:
Select this to prioritize IPv6 for the domain name resolution feature.

 IPv4
Click [Edit] for the settings.
Mode:
Allows you to select a method for obtaining the IP address, subnet mask, and gateway
address.

81
 Printer Configuration Web Tool

 DHCP with Auto IP

The address, subnet mask, and gateway address will automatically be set via DHCP/
AutoIP.
If the printer fails to communicate with the DHCP server, the AutoIP function is
automatically enabled and an IP address (169.254.xxx.xxx) is assigned to the printer.
When communication between the printer and the DHCP server recovers, the printer
obtains an IP address, a subnet mask, and a gateway address by the DHCP server.

DHCP
The address, subnet mask, and gateway address will automatically be set via DHCP.

Static
Allows you to manually specify an IP address, a subnet mask, and a gateway address.
 BOOTP
Printer Configuration Web Tool

The address, subnet mask, and gateway address will automatically be set via BOOTP.
IP Address
Enter the IP address when selecting [Static] at [Mode].
Note
 Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255.
 Specify an IP address using numbers (0 to 9) and periods (.).

Subnet Mask
Enter the subnet mask when selecting [Static] at [Mode].
Note

Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255.
7 
Specify a subnet mask using numbers (0 to 9) and periods (.).

Gateway Address
Enter the gateway address when selecting [Static] at [Mode].
Note
 Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255.

Specify a gateway address using numbers (0 to 9) and periods (.).

Release current IP when the Device is powered off.

For [DHCP with Auto IP] and [DHCP], select this to release the IP address to the
DHCP server when the printer is powered off.

 IPv6
Click [Edit] for the settings.
 Link-Local Address
Displays the Link-Local address.

Self-Assigned Address 1:, Self-Assigned Address 2:, Self-Assigned Address
3:
Displays the self-assigned address.
DHCPv6

Purpose
Select a purpose of using DHCPv6.
 [Directed by Router]

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 Connectivity

 [Address Assignment and Configuration Data]


[Configuration Data]

DHCPv6 Address:
Displays the DHCPv6 address.
Manual Address:
Allows you to select whether or not to configure the IPv6-address settings manually.

Manual Address
Enter an address.
Note
 Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a
hexadecimal value.
 Specify an address using alphanumeric characters (0 to 9 and A to F) and colons (:).

Printer Configuration Web Tool


Gateway Address:
Specify a gateway address.
Note
 Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a
hexadecimal value.

Automatically Configured Gateway Address:
Displays the gateway address automatically configured.

 DNS
Click [Edit] for the settings.

Domain Name 7
Enter a domain name.

Connection Timeout
Sets the time-out period between 1 and 60 seconds.
IPv4 DNS Servers

Use DHCP to Assign Address
Set whether or not to automatically obtain the address of the DNS server from the
DHCP server.

Primary Server, Alternate Server 1, Alternate Server 2
Set DNS server addresses.
IPv6 DNS Servers

Use DHCPv6-lite to Assign Address
Set whether or not to automatically obtain the address of the DNS server from the
DHCPv6 server.

Primary Server, Alternate Server 1, Alternate Server 2
Set DNS server addresses.
DNS Search Domains

Generate Domain Search List Automatically
Select this to automatically generate a search list.

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 Printer Configuration Web Tool

 Primary Domain, Alternate Domain 1, Alternate Domain 2

Enter domains when you disable [Generate Domain Search List Automatically].

 802.1X
Configure the IEEE 802.1x settings.

Enable 802.1X
Set whether or not to use IEEE 802.1X authentication.

Authentication Method
Select from [EAP-MD5], [PEAPv0/EAP-MS-CHAPv2], [EAP-MS-CHAPv2], or [EAP-
TLS].
 Certificate Verification
Select whether or not to verify a server certificate when [PEAPv0/EAP-MS-CHAPv2]
Printer Configuration Web Tool

or [EAP-TLS] is selected in [Authentication Method].


User Name (Device Name)
Enter the login user name with up to 128 characters.
 Password
Enter the login password with up to 128 characters.

Retype Password
Re-enter the login password for confirmation.

USB

 Enable
7 Select this to use the USB interface.

 USB Port
Select this to enable the USB port. This item is deselected by the factory default. To
select this item, [Enable] must be selected.

 PJL
PJL (Printer Job Language) is a job control language and a PJL command is data
added to the top of the print jobs. Usually select this.

 Print Mode
Select the printer language to use on the printer. Selecting [Auto] enables the printer to
automatically determine and use the most suitable language to print data received
from the host device.

 Auto Job Timeout

Configure the time that the data so far received by the printer will automatically be
printed since data is no longer sent to the printer.

Protocols
Bonjour

 Port
Select this to use Bonjour.

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 Connectivity

 Wide-Area Bonjour
Select this to enable the Wide-Area Bonjour protocol.
Note
 In multi-interface environment, this setting is for primary interface only.

Host Name
Enter the host name.
Printer Name
Enter the printer name.

HTTP

 Enable HTTP
Select this to enable HTTP.

Printer Configuration Web Tool

Port Number
Enter a port number.
Note
 Do not use a number that is the same as a port number of another port. However, you can use the
same port number for a protocol that uses HTTP (IPP, Internet Services (HTTP), SOAP, WebDAV,
and Web Services on Devices (WSD)).

 Enable HTTPS
Select this to enable HTTPS.
HTTPS Port Number
Enter a port number from 1 to 65535. 7
Maximum Connections
Enter the maximum number of simultaneous connections.
Connection Timeout
Sets the connection time-out period.
Device Certificate
Select a device certificate.
CSRF Protection
Select this to enable Cross-Site Request Forgery (CSRF) protection for security. This
feature protects the settings on Printer Configuration Web Tool from being altered if a
user unknowingly accesses a malicious website.

 Proxy Server
Select this to configure the settings for using inbound/outbound access.
Important
 Do not set this item unless you use services requiring proxy server settings.

Setup
Select a type of proxy server settings.
To set up automatically, select [Automatic].
To enter the URL of a configurations script, select [Configuration Script].
To enter the proxy server information, select [Manual].

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 Printer Configuration Web Tool

Type
For [Manual], select a type to specify the proxy server.
According to the type you selected, enter an address or a host name with up to 255
alphanumeric characters, underscore, period, or colon, and enter the port number
between 1 and 65535.
Password Required
Select this when authenticating with a password to connect to the proxy server.
Login Name
Enter a login name.
Password, Retype Password
Enter a password.
Exception List
Printer Configuration Web Tool

Enter addresses not using the proxy server. You can use the IPv4, IPv6, or FQDN
format. You can use wild cards “*” and delimiters “;”.

IPP

 Port
Select this when you want to use IPP (Internet Printing Protocol) to print via the
Internet.

 Port Number
Displays the port number.
7  PJL
Select this to enable PJL. PJL allows you to specify the printer language to use for
your next job regardless of the printer language currently being used.

 Print Mode
Select a print mode. Selecting [Auto] enables the printer to automatically determine
and use the most suitable language to print data received from the host device.

 Alternate Port (IPP), Alternate Port (IPPS)

Select this to accept a port number other than the standard port number. Enter a port
number in [Alternate Port Number (IPP)] or [Alternate Port Number (IPPS)].
Note
 Do not use a number that is the same as a port number of another port. However, for IPP, you can
use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), SOAP,
WebDAV, and Web Services on Devices (WSD)). For IPPS, you can use 443 (HTTPS), and cannot
use 80 (HTTPS) or a well-known port (HTTPS).

 Password Required
Select this to authenticate with a password.

 Connection Timeout
Select this to set the timeout.

 Timeout
Sets the connection time-out period.

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 Connectivity

 Spool
Select [On] to enable spooling.

IPsec
Configure the IPsec settings.
Note
 For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS], consult your network
administrator.

Item Description
Enable Select whether or not to enable IPsec communications.
IKE Authentication Method Set the IKE authentication method. Select from [Digital
Signature] or [Preshared Key].
Preshared Key Enter a preshared key. This setting is valid when [IKE

Printer Configuration Web Tool

Authentication Method] is set to [Preshared Key].
Retype Preshared Key Re-enter the preshared key for confirmation.
Device Certificate Select a certificate for IPsec communications.
Select a certificate when [IKE Authentication Method] is set to
[Digital Signature]. A self-signed certificate created by Printer
Configuration Web Tool cannot be used.
IKE SA Lifetime Specify IKE SA lifetime from 5 to 28800 minutes in 1 minute
increments.

Note

The value must be equal to or greater than the value set in [IPsec
SA Lifetime].
IPsec SA Lifetime Specify IPsec SA lifetime from 300 to 172800 seconds in 1
second increments.
7
Note
 The value must be equal to or smaller than the value set in [IKE
SA Lifetime].
DH Group Set DH group. Select from [G1], [G2], and [G14].
PFS Select whether or not to enable PFS.
Specify Destination IPv4 Set the IPv4 address of the destination.
Address When entering an IP address, enter the address in the format
"xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255.
Specify Destination IPv6 Set the IPv6 address of the destination.
Address When entering an IP address, enter the address in the format
"xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a
hexadecimal value. You can use a compressed form of the IPv6
address.
Communicate with Non- Select whether or not to communicate with non-IPsec devices
IPsec Devices with an address other than the ones set in the destination
address.

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 Printer Configuration Web Tool

LDAP
Configure the LDAP servers, LDAP Authentication, and custom filters settings.

 LDAP Servers

Item Description
Server Information IP Address/Host Enter the server IP address and the port
Name: Port number.

Note
 For IPv4, enter the address in the format
"xxx.xxx.xxx.xxx", where "xxx" is a numeric
value from 0 to 255.
 For IPv6, enter the address in the format
"xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx",
where "xxxx" is a hexadecimal value. You can
Printer Configuration Web Tool

use a compressed form of the IPv6 address.

 You can use a fully qualified domain name
(FQDN) instead of the IP address.
Backup IP Address/ Enter the backup server IP address and the
Host Name : Port port number.

Note

For IPv4, enter the address in the format
"xxx.xxx.xxx.xxx", where "xxx" is a numeric
value from 0 to 255.

For IPv6, enter the address in the format
"xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx",
where "xxxx" is a hexadecimal value. You can
use a compressed form of the IPv6 address.

7 
You can use a fully qualified domain name
(FQDN) instead of the IP address.
Advanced Settings Search Directory Root Enter a search root character string with up to
255 characters.

Note

Enter the distinguished name of the root node.
(Example: CN=users, DC=mydomain,
DC=mycorp, DC=com)
Login Name Enter the login name for searching in LDAP
server up to 255 characters.
Password Set a login password for the user specified in
[Login Name]. Up to 32 characters are allowed.
LDAP Referrals Specify whether or not to re-establish
connection to another LDAP server if a
currently connected LDAP server requests to
do so.
Maximum Number of When using the Referral feature, specify how
LDAP Referral Hops many times that a user is allowed to hop
servers within 1 to 5 times.

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 Connectivity

 LDAP Authentication

Item Description
Authentication Method Select the method for authentication from [Direct Authentication]
and [Authentication of User Attributes].
Common Name Enter the attribute of user name. Up to 32 ASCII characters can
be entered. This attribute is used to search user name in the
LDAP Server.
Enter the LDAP attribute for user name typed on the touch
screen. When users enter the e-mail address, specify “Mail”.
Login User Name Enter the attribute of login user name. Up to 32 ASCII
characters can be entered.
As the attribute for authentication, enter one of the login user
names registered in the LDAP server.
Use Added Text String Select whether or not to automatically add text strings in [Added

Printer Configuration Web Tool

Text String] when you enter the authentication information from
the touch screen.
Added Text String Enter the fixed string when [Use Added Text String] is enabled.
Up to 64 ASCII characters can be entered.
For example, when "host" is set in [Common Name] and the
user's mail address is "[email protected]", this user needs to enter
"[email protected]".
However, when [Use Added Text String] is enabled and
"@mail.com" is set in [Added Text String], this user needs to
enter only "host" on the touch screen. The printer appends
"@mail.com".

 Custom Filters
7
Item Description
User ID Query Filter Specify the text string to be used when searching a user ID upon
network authentication. Up to 512 ASCII characters can be
entered.

LPD

 Port
Select this to use LPD.

 Port Number
Allows you to verify or enter the port number.

 PJL
Select this to enable PJL. PJL allows you to specify the printer language to use for
your next job regardless of the printer language currently being used.

 Print Mode
Select a print mode. Selecting [Auto] enables the printer to automatically determine
and use the most suitable language to print data received from the host device.

 Timeout
Sets the connection time-out period.

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 Printer Configuration Web Tool

 Maximum Number of Sessions

Enter the maximum number of client sessions using LPD. You can enter a number
from 1 to 10 in 1 session increments.

 Parameter Text String Encoding

Select an encoding format for parameter text strings.
 [Follow Device Settings]
 [UTF-8]

 Spool
Select [On] to enable spooling.

 TCP-MSS
Printer Configuration Web Tool

Select this to enable the TCP-MSS mode.

IPv4 Subnet 1 to 3
Enter a subnet address.

Port 9100

 Port
Select this to use Port 9100.
Select this option when the communication protocol is in RAW format for Windows®
Standard TCP/IP port monitor.

 Port Number
7 Enter a port number for Port 9100 from 1 to 65535.
The default value is 9100.
Important
 Do not use the numbers assigned to the other ports.

 PJL
Select this to enable PJL. PJL allows you to specify the printer language to use for
your next job regardless of the printer language currently being used.

 Print Mode
Select a print mode. Selecting [Auto] enables the printer to automatically determine
and use the most suitable language to print data received from the host device.

 Timeout
Sets the connection time-out period.

 TCP-MSS
Select this to enable the TCP-MSS mode.
IPv4 Subnet 1 to 3
Enter a subnet address.

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 Connectivity

SMB

 Port
Select this to enable the port.

 WINS Server Address Acquisition by DHCP

Select this to get a WINS server address through DHCP. This is effective when the
[Mode] setting for [IPv4] is set to [DHCP].

 Primary WINS Server Address, Secondary WINS Server Address

When disabling [WINS Server Address Acquisition by DHCP], enter a server address.

SMTP
Configure the SMTP server settings.

Printer Configuration Web Tool

 Email Notification
Set whether or not to enable the e-mail notification port.

 Device Email
Enter the E-mail address of the printer with up to 128 ASCII characters.

 SMTP Server
 [Server Address]
Opens the screen to set the SMTP server address.
Enter the address manually or click [Select Server from List] to search the SMTP
server to set the server address. 7

[Outgoing SMTP Port Number]
Enter a port number in the range from 1 to 65535.
The default value is 25.
Note
 Do not use the numbers assigned to the other ports.

 Connection Security
Set the SSL / TLS communication for SMTP.

 Outgoing SMTP Authentication

 [SMTP Authentication]
Select the authentication method for sending e-mails.
Note

AUTH GSSAPI (only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH-LOGIN,
or AUTH CRAM-MD5 can be used as an authentication method.

[SMTP AUTH User Name]
Enter the user name for verification purposes at the SMTP server with up to 64
characters.
 [SMTP AUTH Password], [Retype Password]
Enter the password for verification purposes at the SMTP server. Up to 64 single-
byte characters are allowed.

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 Printer Configuration Web Tool

SNMP

 Port
Select this to use SNMP, when you use any web applications to control the printer on
the network.

 Send Authentication Error Traps

Select this to notify authenticate error traps.

 SNMPv1/v2
Select this to change the settings for [SNMPv1/v2].
Enable (Read)
Select this to enable SNMPv1/v2 read access.
Printer Configuration Web Tool

Write
Select this to enable SNMPv1/v2 write access.
Community Names

Community Name Read Only
Specify the community name to use for Read Only.

Community Name Read/Write
Specify the community name to use for Read/Write.
 Default Trap Community Name
Specify the community name to use for trap notification.
7 System Administrator Login ID
Specify the login ID of the system administrator.

 SNMPv3
Select this to change the settings for [SNMPv3]. This is available when HTTPS is
enabled.
Enable (Read)
Select this to enable SNMPv3 read access.
Write
Select this to enable SNMPv3 write access.
System Administrator Account

User Name
Displays the user name of the System Administrator.
 Message Digest Algorithm
Select a type of algorithm.
 Authentication Password, Retype Password
Enter a password with 8 to 32 ASCII characters.

Message Encryption Algorithm
Select a message encryption algorithm from [DES] and [AES-128].

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 Connectivity

 Encryption Password, Retype Password

Enter a password with 8 to 32 ASCII characters.
Print Drivers Account
 Message Digest Algorithm
Displays the type of algorithm.

Message Encryption Method
Displays the message encryption algorithm: [DES] or [AES-128].

Reset to Default Password
Resets the password.

 Trap Destination
Allows you to register destinations.

Printer Configuration Web Tool

Note
 In multi-interface environment, set for each interface.

Trap Destination
Select [(Available)] to register an address.

SNMP Version
For [SNMPv1/v2], specify the SNMP version.

Type
Select an address type.

IP Address : Port
Enter an address and a port number. 7
 Trap Community Name
Enter the trap community name for [SNMPv1/v2].

User Name
Select [Xadmin] or [Xdrivers] for [SNMPv3].

Traps to Be Received
Select types of traps to be received.
 [Printer Traps]

[Job Monitoring Traps]

[Cold Start Traps]
 [Warm Start Traps]

[Authentication Error Traps]

SNTP

 Time Server Synchronization

You can synchronize the printer clock with a time server (NTP: Network Time
Protocol), receiving time information from the server.
Select this to enable synchronization.

 Time Server Address

Set the server name or IP address of the time server.

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 Printer Configuration Web Tool

 Time Synchronization Interval

Enter a time interval value to connect to the time server.

SOAP

 Port
Select this to enable the SOAP port.

Web Services on Devices (WSD)

 WSD Print
This feature is for Web Services on Devices (WSD) Print, and is enabled by factory
default. It is recommended that you do not disable this feature. You can search your
networks for your printer from Windows 7, Windows 8.1, Windows 10, Windows
Server 2008 R2, Windows Server 2012 R2, Windows Server 2016, or Windows Server
Printer Configuration Web Tool

2019.

 Port Number
Enter a port number from 1 to 65535.
The default value is 80.
Important
 Do not use a number that is the same as a port number of another port. However, you can use the
same port number for a port that uses HTTP (IPP, Internet Services (HTTP), SOAP, WebDAV, and
Web Services on Devices (WSD)).

 PJL
7 Select this to enable PJL. PJL allows you to specify the printer language to use for
your next job regardless of the printer language currently being used.

 Print Mode
Select a print mode. Selecting [Auto] enables the printer to automatically determine
and use the most suitable language to print data received from the host device.

 Data Reception Timeout

Enter a timeout period for receiving data from Web Services on Devices (WSD)
clients.

 Notification Delivery Timeout

Enter the timeout period for delivering notification to Web Services on Devices (WSD)
clients.

 Maximum IP Packet TTL

Enter a value for the maximum TTL.

 Maximum Number of Subscribers

Enter the maximum number for reserved notification.

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 Permissions

Permissions
The [Permissions] page allows you to set how users access the printer and make an
authentication.

Guest Access
A Guest is anyone who is not currently logged in to the printer.
Select [Edit] to change the range of operation you permit for guest users.

 Disable Guest Access

If you enable this item, guest users cannot make any operations on the touch screen
and Printer Configuration Web Tool. To use the printer, an authentication is required

Printer Configuration Web Tool

for every user.

User Accounts
In [User Accounts], You can add a new user account and edit the existing user
accounts.
To add a new user account, click [Add]. For details, see "Creating New Accounts from
the Printer Configuration Web Tool" (P.122).

To edit an existing user account, select the user account. The button allows you to
search a user. For details, see "Editing User Accounts from the Printer Configuration
Web Tool" (P.122).
7
Login/Logout Settings
Login Method
Select the login method and make the settings for the method.

 Simple
Authenticates users based on the user information registered on the printer.
Passwords are not required to log in to the printer.
Select [Pick their user name from a list.] or [Type in their user name.].

 Local
Authenticates users based on the user information registered on the printer.
Passwords are required to log in to the printer.
Select [Pick their user name from a list.] or [Type in their user name.].

 Network
You can set [Kerberos (Windows ADS)], [SMB (Windows ADS)], and [LDAP].

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 Printer Configuration Web Tool

Kerberos (Windows ADS)

Item Description
Default Server Realm Specify the realm.
Server Address Specify the server address.
Add Alternate Server Clicking [Add Alternate Server] adds the [Alternate Server]
section to the screen. Set [Realm] and [Server Address] for the
alternate server.

SMB (Windows ADS)

Item Description
Specify Server By Select the server specification method from [Domain Name] and
[Domain Name and Host Name/IP Address].
Printer Configuration Web Tool

Default Server Domain Enter the domain name of the server.

Note
 Use the NetBIOS or Active Directory
domain name for the domain name.
Server Address Specify the server address.
Add Alternate Server Clicking [Add Alternate Server] adds the [Alternate Server]
section to the screen. You can set [Domain] and [Server
Address] for the alternate server.

LDAP
For details on the LDAP settings, see "LDAP" (P.88).
7 Logout Confirmation
Select the log-out confirmation method from the following:

Log out user immediately.
 Ask user for confirmation before logging out.

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 Permissions

Advanced Settings

 Input Settings

Item Description
Case Sensitive User Name Select whether or not to ignore the case for log-in user name.

 Authentication Settings

Item Description
Log Failed Login Attempts Set the failure count to detect unauthorized access. An error is
logged if authentication fails the number of times specified in
[Failed Login Attempt Limit] within a predetermined time (10
minutes).
Limit Login Attempts of This feature protects the settings from being changed by

Printer Configuration Web Tool

System Administrator someone impersonating your system administrator. If
authentication for a system administrator's ID fails more than
specified times continuously, access is denied.
You can specify a login attempt count from 1 to 10.

Note
 The failure count is reset when the printer is restarted.
 To cancel the access rejection state, restart the printer by
switching off and on the power.

Password Rules
Minimum Length
Set this item when you specify the minimum number of digits allowed for registering a
7
passcode.
Set a value from 1 to 63 in 1 digit increments.

Maximum Length
Set this item when you specify the maximum number of digits allowed for registering a
passcode.
Set a value from 1 to 63 in 1 digit increments.

Password Contains User Name

Select whether or not to allow a password which contains the user name.

Password Complexity
You can select if passwords must include a number or a non-alphanumeric character.

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 Printer Configuration Web Tool

System
Date & Time
Set the date and time for the system clock of the printer. The date and time set here
will be printed on all lists and reports.

Date

 Date Format
Select a date format.
 [Year/Month/Day]

[Month/Day/Year]
Printer Configuration Web Tool


[Day/Month/Year]

 Date
Enter the today's date. You can use the calendar to specify the date.

Time
Select [12-Hour Clock] or [24-Hour Clock] for the time format.

 AM/PM
When selecting [12-Hour Clock] for [Time], select [AM] or [PM].

7  Time
Enter the current time.

 Time Zone
Select a time zone.

 Daylight Savings Time

You can set daylight saving time. During daylight saving time period, the printer moves
the clock forward by one hour.

SNTP Settings
Select [Edit] to confirm or change the settings.
See "SNTP" (P.93).

Power Saver
Power Saving
The Power Saver mode has two modes: the Low Power and Sleep modes. When a
specified period of time has elapsed, the printer switches to these modes in the
following order to reduce power consumption.
Last operation on the printer  Low Power mode  Sleep mode
Note
 For [Low Power Timeout] and [Sleep Timeout], you can enter values of up to 60 minutes in total.

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 System

 Low Power Timeout

Specify a time period to enter the Low Power mode after the last operation.

 Sleep Timeout
Specify a time period to enter the Sleep mode after entering the Low Power mode.

Auto Power Off

 Auto Power Off

Automatically turns the printer off after a specified time has elapsed from the Sleep
mode. When using this feature, enter a value for turning the printer off in [Auto Power
Off Timeout].
 [Off]
Does not use this feature.

Printer Configuration Web Tool


[Always Allowed]
Turns the printer off when the specified time has elapsed.

[Allowed ONLY When Conditions are Met]
Turns the printer off only when the following conditions are all met for the specified
time.
- The USB device port is not used.
- The wired network port is not used.

Timeouts
Reset Device Touch Screen
7
 System Timeout
Specify the time lapsed without any operation on the touch screen until the printer
resets the settings and logs you out automatically.

Reset Device Website

 Device Website Timeout

Specify the time lapsed without any operation on Printer Configuration Web Tool until
you log out automatically.

Security
 Firmware Verification
Set whether or not to perform self test when the printer is turned on and started up.
If any abnormal condition such as intentional program modification is found during the
program diagnosis, the printer stops starting up and records the information in the
audit log.
Note
 The information may not be recorded in the audit log depending on the status of program
malfunction.

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 Printer Configuration Web Tool

 Software Option
This feature is for service representative use. For more information, contact your local
dealer.
Note
 This item appears when HTTP communications are encrypted. For details, see "Configuration of
HTTP Communications Encryption" (P.116).

 Customer Service Engineer Access Restriction

Allows you to select whether or not to restrict the operation by our service
representative to protect the security settings from being altered by someone
impersonating our service representative.
When enabling this setting, you can set a [Maintenance Password] of 4 to 12 digits.
Entering the passcode is required when our service representative performs
maintenance.
Printer Configuration Web Tool

Note

This item appears when HTTP communications are encrypted. For details, see "Configuration of
HTTP Communications Encryption" (P.116).

When enabling this setting, note the following:
 If you lose the System Administrator's passcode, the items restricted to the service representative
cannot be changed.

If you lose the passcode, our service representative cannot perform maintenance in the case when
an error occurs in the printer.

To change the restricted items or perform maintenance, the electric circuit board of the printer must
be replaced.
You will be charged for the electrical circuit board and handling cost.
Be sure not to lose the System Administrator's passcode.
7
Certificates

 Security Certificates
Set the certificate settings.
Select the certificate type from [Device Certificates], [Trusted Root CA Certificates],
[Intermediate CA Certificates], [Other Certificates], and [CRL].
 Creating a device self-signed certificate
Select [Device Certificates] from the drop down menu, and click [Create]. Then
select [Create Self-Signed Certificate]. Set the following for the new device
certificate.
Item Description
Hash Algorithm Select from [RSA/SHA-256], [RSA/SHA-384], and [RSA/
SHA-512].
Public Key Length Select from [1024 Bits] and [2048 Bits].
Issuer Enter the name of the certificate issuer.
Validity Period Select the [Validity Period] from 1 to 9999 days.

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 System

 Creating a certificate signing request (CSR)

Select [Device Certificates] from the drop down menu, and click [Create]. Then
select [Create Certificate Signing Request (CSR)]. Set the following for the CSR.
Item Description
Hash Algorithm Select from [RSA/SHA-1] and [RSA/SHA-256].
Public Key Length Select from [1024 Bits] and [2048 Bits].
2-Letter Country Code (C) Enter the Country Code in 2 ASCII characters.
State/Province Name (ST) Enter the state or province name with up to 128 characters.
This item can be omitted.
Locality Name (L) Enter the city, ward, town, or village name with up to 128
characters. This item can be omitted.
Organization Name (O) Enter the organization name with up to 64 characters.

Printer Configuration Web Tool

Organization Unit (OU) Enter the department name with up to 32 characters.
Common Name (CN) Enter the host name and domain name with up to 64
characters.
Email Address Displays the e-mail address set on the printer.

You can download the CSR after it has been created.


Importing a certificate
Select a certificate type from the drop down menu, and click [Import]. The [Import
Certificate] screen appears.
Select the certificate and enter the password. Then click [Import].
Deleting a certificate
7


Check the certificate to delete and click [Delete].

 Checking certificate details
Clicking the certificate displays the [Certificate Details] screen, where you can check
the following settings.
Item Description
Category Displays the certificate category.
Subject Displays the subject of the certificate.
Issuer Displays the issuer of the certificate.
Serial Number Displays the serial number of the certificate.
Hash Algorithm Displays the signature algorithm of the certificate.
Public Key Length Displays the public key bit length of the certificate.
Valid From Displays the start date and time of the validity period of the
certificate.
Valid To Displays the end date and time of the validity period of the
certificate.
Validity Displays the current validity of the certificate.
Certificate Use Displays the purpose of the certificate.
Selected Usage Displays the setting status of the certificate in the printer.
Email Address Displays the email address of the certificate.

Clicking [Export] exports the certificate to the client computer.

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 Printer Configuration Web Tool

 Automatic Self-Signed Certificate Creation

This feature automatically creates a self-signed certificate when no device certificate is
available, and also automatically updates the certificate before expiration.
Note
 Manually created self-signed certificates are not automatically updated.

 Certificate Path Validation

Select whether or not to enable the certificate path validation.

 Certificate Revocation Settings

Configure the settings for certificate revocation retrieval.
Item Description
Level of Certificate Select a level of certificate verification from [Low], [Medium], or
Printer Configuration Web Tool

Verification [High].
Selecting [Low] does not verify the validity of certificates.
Selecting [Medium] verifies the validity of certificates. If a certificate
cannot be verified because of a network error or any other problems,
the certificate is determined as valid.
Selecting [High] verifies the validity of certificates, and determines
only certificates that have not been revoked as valid.
Certificate Select the method to verify the validity of certificates. Select [Check
Revocation Check by CRL] if the printer retrieves a CRL (Certificate Revocation List)
from the validation authority to verify the revocation status of the
certificate. Select [Check by OCSP] if the printer uses OSCP (Online
Certificate Status Protocol), which can verify the validity revocation
status of the certificate, to have the certificate authority or validation

7 OCSP
authority check the revocation status.
Send Query to Select how to access an OCSP responder
Responder With from [URL as Specified in Certificate] or [URL
as Specified by Administrator]
Responder URL Enter the URL of an OCSP responder when
[URL as Specified by Administrator] has been
selected for [Send Query to Responder With].
Up to 255 alphanumeric characters including
percent (%), at sign (@), period (.), colon (:),
slash (/), underscore (_), hyphen (-), tilde (~),
question mark (?), ampersand (&), and equal
sign (=) can be entered.
Communication Specify a time-out value for OCSP
Timeout communication from 5 to 60 seconds in 1
second increments.
CRL Retrieval Auto Retrieval of Select whether or not to automatically retrieve
CRL a CRL.
Communication Specify a time-out value to retrieve a CRL from
Timeout 5 to 60 seconds in 1 second increments.

Network Security

 SSL/TLS Settings
Configure the SSL/TLS settings.
Select the protocol from [TLS 1.0], [TLS 1.1], and [TLS 1.2].

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 System

Device Certificate - Server

Select a certificate for SSL/TLS communications.
HTTP - SSL/TLS Communication
Select whether or not to enable HTTP SSL/TLS communications.
HTTP - SSL/TLS Port Number
Set the port number used for HTTP SSL/TLS communication from 1 to 65535.
The default value is 443.
Note
 Do not use the numbers assigned to the other ports.

LDAP - SSL/TLS Communication

Set whether or not to enable the SSL/TLS communications for authentication.

Printer Configuration Web Tool

If you enable the LDAP SSL/TLS communications, you must set [IP Address/Host
Name : Port] and [Backup IP Address/Host Name : Port] under [LDAP Servers].
The port number for SSL/TLS communications of the LDAP directory server is
normally set to 636.
SMTP - SSL/TLS Communication
Select the SSL/TLS communication from [Disabled], [STARTTLS (If Available)],
[STARTTLS], and [SSL/TLS].
Device Certificate - Client
Select a certificate for HTTP SSL/TLS communications.
Verify Remote Server Certificate
When the printer is operated as an SSL client, select whether or not to verify the 7
certificate of the remote server.

Port Settings
Displays a list of available ports. To register a port, click [Add].

 Add New Port

Port Number
Enter a port number.
Port Type
Select the type of the port.
 [Source]

[Destination]
Protocol
Select the type of the protocol.

[TCP]

[UDP]

IP Address Filtering
Allows you to register IP addresses that can access the printer.
Note
 Up to 25 IP addresses and IP masks can be added for each interface.

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 Printer Configuration Web Tool

 IPv4 Address Filtering

Select this to register IPv4 addresses that the printer accepts connection from.
Allowed IP Address/Subnet Mask
Select [Add], and then enter an IP address and an IP mask (Subnet Mask).
To set an IP mask, enter a number from 0 through 32. The number range corresponds
to the 32-bit binary number comprising IP addresses.
For example:
 When only one IP address (192.0.2.1) can be used:
- IP Address: 192.0.2.1
- IP Mask: 32

When multiple IP addresses (192.168.10.1 to 192.168.10.255) can be used:
- IP Address: 192.168.10.1
Printer Configuration Web Tool

- IP Mask: 24
Note
 The setting applies to all features using TCP/IP, such as Print and Printer Configuration Web Tool.

 IPv6 Address Filtering

Select this to register IPv6 addresses that the printer accepts connection from.
Allowed IP Address/Subnet Mask
Select [Add], and then enter an IP address and an IP mask (Subnet Mask).
To set an IP mask, enter a number from 0 through 128. The number range
corresponds to the 128-bit hexadecimal number comprising IP addresses.
7 For example:
 When only one IP address (2001:D880:ABCD:EF01:0:20:3:4567) can be used:
- IP Address: 2001:D880:ABCD:EF01:0:20:3:4567
- IP Mask: 128

When multiple IP addresses (2001:D880:ABCD:EF01:1:1:1:1 to
2001:D880:ABCD:EF01:FFFF:FFFF:FFFF:FFFF) can be used:
- IP Address: 2001:D880:ABCD:EF01:0:20:3:4567
- IP Mask: 64
Note

The setting applies to all features using TCP/IP, such as Print and Printer Configuration Web Tool.

Domain Filtering
Select an option to filter domains.
When [Allow Specific Domains] is selected, you can specify domains to permit
transmissions. When [Block Specific Domains] is selected, you can specify domains to
prohibit transmissions.
To disable this feature, select [Off].

 Allowed Domains, Blocked Domains

When [Domain Filtering] is set to [Allow Specific Domains] or [Block Specific
Domains], you can specify up to 50 domains to allow or block transmissions.

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 System

Defaults and Policies

Common

 Startup Page
Select whether to automatically print a startup page every time the printer is powered
on.

 Default Print Paper Size

You can set the most commonly-used paper size, A4 or Letter, as the default paper
size.

 When Specified Paper Is Unavailable

When there is no tray containing the paper size selected by the Auto Paper selection,

Printer Configuration Web Tool

select whether or not to print with paper loaded in another paper tray. In the event of
using a substitute tray, select [Use Larger Size], [Use Closest Size], [Letter/A4
Substitution] or [Use Bypass Tray].

 First Page Printing Optimization

Select which mode the printer is optimized for as the default: [Color] or [Black &
White].
The printer requires extra time to print the first page in the mode that is not the default.

 Color Printing Optimization

Select which mode color print jobs should run in when the printer automatically detects
output color: [Color], [Economy] or [Black & White].

 Manual Color Adjustment

7
Allows you to manually make default color adjustments.

Printer Settings

 Memory Settings
You can change memory settings.

 Allowed Print Job Types

Select whether or not to allow all print jobs.

 Resume Print After Error

Set whether or not to automatically cancel a print job when the print job was
suspended because of an error.
Note
 The printer will enter the off-line state to restrict subsequent print jobs.

Auto Resume
Automatically cancels the print job to print subsequent jobs.
Manual Resume
Displays a confirmation screen before canceling the print job. After the confirmation,
the printer cancels the print job to print the subsequent jobs.

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 Printer Configuration Web Tool

 When Paper Jam Occurs

Specify how the printer handles print jobs after a paper jam is cleared.
Resume Print After Jam Clearance
When a paper jam is cleared, the printer automatically resumes printing from the next
page of the page which was output correctly.
Cancel Print
The printer cancels printing and removes the print job.
Note
 For print files stored in a folder such as [Secure Print] and [Sample Set], the printer resumes printing
after the paper jam is cleared.

 Print Banner Pages

Set whether or not to print banner pages.
Printer Configuration Web Tool

You can output a banner sheet to separate different jobs by users not to be mixed the
outputs. The printer outputs the banner sheet before or after the job.
A date, time, user name, and file name are printed on the banner sheet.
Note

When printed, banner sheets are counted by meter.

Paper Tray
Select a paper tray used for banner pages.
Allow Print Driver to Override
Select the check box to print a banner sheet according to the banner sheet print
7 settings of the print driver.
Detect Client Banner Pages
Set whether or not to detect client banner pages.

 Report Settings
Paper Supply
Specify which tray reports should be printed from.
Job Deletion Report
Select whether or not to print job deletion reports automatically.

PDL Settings
This section describes the features you can select on the [PDL Settings] screen.

PCL 6/5e Settings

Use the [PCL 6/5e] menu to change printer settings that only affect jobs using the
Printer Control Language (PCL) emulation printer language.

 Print Quantity Priority

Set the default print quantity priority.

106
 System

 Print Quantity
Set the default print quantity. Set the number of copies required for a specific job from
the print driver. Values selected from the print driver always override values selected
from the touch screen.

 Paper Tray
Specify the default paper tray.

 Paper Size
Specify the default paper size.

 Paper Size (Bypass Tray)

Specify the default paper size of bypass tray.

Printer Configuration Web Tool

 Custom Paper Size Width
Specify the width of custom size paper.

 Custom Paper Size Length

Specifies the length of custom size paper.

 Output Color
Specify whether to print in color or in black and white, or the printer automatically
detects the color mode.

 2-Sided
Specifies whether to print on one side or both sides of a sheet of print media. For a
two-sided printing, you can specify the printout to be bound by the long edge or short 7
edge.

 Remove Blank Pages

Specify whether or not to remove the blank pages.

 Original Orientation
Specify how text and graphics are oriented on the page.

 Wide A4
Specify whether to enable the wide A4.

 Pitch Size
Specify the font pitch for scalable mono spaced fonts.

 Point Size
Specify the font size for scalable typographic fonts.

 Font Name
Specify the default font from the fonts registered in the printer.

 Symbol Set
Specify a symbol set for a specified font.

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 Printer Configuration Web Tool

 Lines per Page

Specify the number of lines on page.

 CR=CR, LF=CR+LF, FF=CR+FF

Set line termination processing.
Off
The line termination command is not added.
On
The LF/FF command is added.
CR+LF/CR+FF

 CR=CR+LF, LF=LF, FF=FF

Printer Configuration Web Tool

Set line termination processing.

Off
The line termination command is not added.
On
The CR command is added.
CR+LF

 Hex Dump
Specify whether to enable the Hex Dump feature, which helps to isolate the source of
a print job problem. With [Hex Dump] selected, all data sent to the printer is printed in
7 hexadecimal and character representation. Control codes are not executed.

 Image Enhancement
Specify whether to enable the Image Enhancement feature, which makes the
boundary line between black and white smoother to decrease jagged edges and
enhance the visual appearance.

 Macro & Font Settings

Macros
Specifies the settings for forms.
For detailed settings, click the [Edit] button.
Fonts
Specifies the font settings for the PDL you are using.
For detailed settings, click the [Edit] button.
Paper Supply Commands
Clicking the [View] button displays the [PCL Paper Supply Commands] screen. The
logical feed tray number and the physical tray name are displayed.

PDF Settings
Use the [PDF] menu to change printer settings that only affect the PDF Jobs.

 Decomposer
Select the print processing mode.

108
 System

 Print Quantity
Specifies the number of copies to print.

 Paper Size
Specifies the output paper size for the PDF file.

 Output Color
Specifies the default output color.

 2-Sided
Specifies whether to print on one side or both sides of a sheet of print media. For a
two-sided printing, you can specify the printout to be bound by the long edge or short
edge.

Printer Configuration Web Tool

 Collated
Specifies whether to sort the PDF job.

 Print Mode
Specifies the print mode.
Standard
For documents with normal sized characters.
High Quality
For documents with small characters or thin lines, or documents printed using a dot-
matrix printer.

 Layout 7
Specifies the output layout.
Auto Reduce/Enlarge
Prints the document in the layout specified by the printer.
Booklet Creation
Prints on both sides of a sheet of paper bound by the edge.
2 Pages per Sheet
Prints two pages on one side of a sheet of paper.
4 Pages per Sheet
Prints four pages on one side of a sheet of paper.
100%
Prints in the same size as the document.

 Password
Specifies the password to print a PDF file secured with a password to open the PDF
file.

TIFF/JPEG Settings
Use the [TIFF/JPEG] menu to change printer settings that only affect the TIFF/JPEG
jobs.

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 Printer Configuration Web Tool

 Paper Size
Specifies the paper size.

XPS (XML Paper Specification)

Displays the version of XPS.

Logs
Audit Log
Allows you to enable the [Audit Log] feature which logs the operations on the printer,
and retrieve the audit log.

Software Update
Printer Configuration Web Tool

You can update the software of the printer when an update is available.
Users with the system administrator permissions can update the software by
specifying an update file on the computer.

Plug-in Settings
You can register, view, and enable plug-ins to be used for custom services.

Platform Version
Displays the platform version.

7 Authentication on Registration
Select this to perform authentication when registering or updating a plug-in.

Plug-in Feature
Set whether to enable embedded plug-ins.

Plug-ins
Displays a list of plug-ins. Select a plugin, and then change the status.
To add a plug-in, click [Add].

110
 System

Measurements
Units
Allows you to select a unit of measurement displayed on the screen from [Millimeters]
or [Inches].

Paper Size Preference

Allows you to select the unit of default paper size to be used for printer settings.
To use the A4 size paper for the following printer settings by default and to set the
[Units] setting to [Millimeters], select [Metric].
To use the Letter size paper for the following printer settings by default and to set the
[Units] setting to [Inches], select [Inch].
 Default paper size for printing

Printer Configuration Web Tool


Default custom paper sizes displayed on the screen for each paper tray

Default paper size of each paper tray and the bypass tray

Sounds
Allows you to configure the sound settings of the printer.
Select an event, and use the slider bar to set the volume of the sound.

 Enable Sounds
Select this to have the printer sound.

 Touch 7
Sounds when you touch an item on a screen displayed on the touch screen correctly.

 Job Completion
Sounds when a job is completed successfully.

 Log In
Sounds when you log in to the printer.

 Error/Fault
Sounds when a job fails or an error occurs.

 Power
Sounds when the printer is ready for operation, or is powered on.

111
Printer Configuration Web Tool Printer Configuration Web Tool

112
8
Encryption and Digital
8

Signature Settings
 Encryption and Digital Signature Settings

Encryption and Digital Signature Overview

Types of Certificate
To use the Encryption feature and the Signature feature on the printer, a certificate is
required.
The following two types of device certificate can be used on the printer:
 A self-signed certificate created by Printer Configuration Web Tool (The valid period
can be specified from1 to 9,999 days.)

A certificate issued by another CA
When you use a certificate issued by another CA, import the certificate using Printer
Encryption and Digital Signature Settings

Configuration Web Tool.

Device certificates corresponding to the types of encryption

Types of Encryption Types of Certificates

Self-Signed Certificate Certificate Issued by
Another CA
Encrypting HTTP communications O O
from a client to the printer (SSL/
TLS server)
Encrypting HTTP communications X O
from the printer to a remote server
(SSL/TLS client)
Encryption using IPsec X [*]

8
O: Available
: Set as necessary
X: Not available

[*] Available when [IKE Authentication Method] is set to [Digital Signature].

Requesting another CA to issue a certificate

If [Create] is selectable in the [Security Certificates] screen on Printer Configuration
Web Tool, you can create a CSR required to get a certificate issued by another CA in
the following procedure.

Encryption Features for Communication

The data sent between the printer and computers on a network can be encrypted.

114
 Encryption and Digital Signature Overview

Encrypting HTTP Communications from a Client to the Printer (SSL/TLS Server)

The SOAP, Internet Services (HTTP), IPP, and WebDAV ports use the HTTP server of
the printer.
The SSL/TLS protocol is used to encrypt the HTTP communications between a client
and the printer.
To encrypt communications, either one of the device certificate is required: a self-
signed certificate or a certificate issued by another CA.

Encrypting HTTP Communications from the Printer to a Remote Server (SSL/TLS Client)
The SSL/TLS protocol is used to encrypt the HTTP communications between a remote
server and the printer. No certificate is required in general. However, if a remote server
is set to require an SSL client certificate, you can use a certificate issued by another

Encryption and Digital Signature Settings

CA. When verification of server certificates is enabled to verify the SSL/TLS certificate
of a remote server, import a certificate issued by another CA using Printer
Configuration Web Tool to the printer.

Encryption using IPsec

IPsec enables IP-level (not application-level) encrypted communications with remote
devices.
If you select [Digital Signature] for [IKE Authentication Method], a certificate issued by
another CA is required.
If you select [Preshared Key], no device certificate is required.
Note
 If the certificate for IPsec contains the V3 extension (keyUsage), “digitalSignature” bit must be
asserted.
To verify the certificate of the remote device, you must register a root certificate
created by a CA of the remote device on the printer.
Note 8

To use certificates that have already been created, import them with Printer Configuration Web Tool.

115
 Encryption and Digital Signature Settings

Configuration of HTTP Communications

Encryption
This section describes the settings to encrypt HTTP communications.

Step1 Configuration on the Printer

Configure a certificate on the printer. When [Automatic Self-Signed Certificate
Creation] is set to [On], a self-signed certificate is automatically created as the SSL
server certificate. If necessary, import a certificate issued by another CA.
Note
Encryption and Digital Signature Settings

 [Automatic Self-Signed Certificate Creation] is set to [On] by default.

The following describes the procedures to set up a certificate by Printer Configuration
Web Tool.

Setting up a Certificate using Printer Configuration Web Tool

To set up a certificate using Printer Configuration Web Tool, you can have the printer
create a self-signed certificate for SSL server or can import any registered certificate
(issued by another CA) to the printer.

 Setting the self-signed certificate and the HTTP - SSL/TLS communication

1 Set the self-signed certificate settings as necessary.

For details, see "Security Certificates" (P.100).

2 Select [Security] > [SSL/TLS Settings].

8
3 Enable [HTTP - SSL/TLS Communication].

4 Set [HTTP - SSL/TLS Port Number].

 Importing a certificate issued by another CA

1 Import the certificate.

For details, see "Security Certificates" (P.100).

2 Select the certificate in the [Security Certificates] screen.

3 In the certificate details screen, make sure that [Category] is set to [Device Certificate],
and [Certificate Use] is set to [SSL Server].

116
 Configuration of HTTP Communications Encryption

Step2 Configuration on the Computer

To encrypt communications between a web browser and the printer, enter an address
beginning with “https” instead of “http” in the address box of the web browser.

Example of IP address entry:
https://192.0.2.1/ (IPv4)
https://[2001:DB8::1234]/ (IPv6)

Example of Internet address entry:
https://myhost.example.com/

Encryption and Digital Signature Settings

8

117
 Encryption and Digital Signature Settings

Configuration of Encryption using IPsec

This section describes how to encrypt communications using IPsec.

Step1 Import and Configuration of a Certificate

The following describes configuration procedures to set up a certificate with Printer
Configuration Web Tool.
When [IKE Authentication Method] is set to [Digital Signature], configure a certificate
on the printer. No certificate is registered on the printer by factory default.
To configure a certificate using Printer Configuration Web Tool, configure the
Encryption and Digital Signature Settings

encryption settings for HTTP communications, and then import a certificate issued by
another CA to use it for the IPsec certificate.
Note
 You cannot use a self-signed certificate created with Printer Configuration Web Tool for IPsec.
 The printer supports to import RSA® public key (up to 4096 bits).
 If a certificate to be imported as an IPsec certificate contains V3 extension “KeyUsage”,
“digitalSignature” bit must be asserted.

Reference

For details on how to configure the encryption settings for HTTP communication, refer to
"Configuration of HTTP Communications Encryption" (P.116).

1 Import a certificate.
For details, see "Security Certificates" (P.100).
Note
8 
You cannot import a certificate that has been already registered in [Device Certificates] or [Other
Certificates]. Delete the registered certificate before importing.

If the certificate to be imported contains the V3 extension “keyUsage”, “digitalSignature” must be
asserted.

2 Select the certificate in the [Security Certificates] screen.

3 In the [Certificate Details] screen, make sure that [Category] is set to [Device
Certificate], and [Certificate Use] is set to [IPsec].

Step2 Configuration on the Computer

Configure the following settings on the computer.

Create an IP security policy

Assign the IP security policy
Reference

For details on the settings, refer to the help of the computer.

118
9
9 Authentication Features
 Authentication Features

User Authentication
Types of User
The Authentication feature restricts operations according to the user type.

System Administrator
The system administrator can register and change system settings to adapt to the
environment to be used.
A system administrator uses a specific user ID called a system administrator’s user ID.
To login as the system administrator, enter the system administrator’s user ID in the
user ID entry field on the screen.

Login User
Login User is a user registered on the printer or a remote server.
To use restricted features, enter the user ID and passcode on the screen.

Unregistered User
An unregistered user is a user not registered on the printer.
Authentication Features

An unregistered user cannot use restricted services.

Types of Authentication
The following describes the types of authentication available on the printer.
You can change the authentication type you use on the printer from Printer
Configuration Web Tool. For more information, see "Login/Logout Settings" (P.95).

User ID Authentication
9 The printer requires users to enter their user information with the touch screen of the
printer.
Authentication is performed using user information registered on the printer or user
information registered on a remote server.

 Simple Authentication and Local Authentication

The Simple authentication and the Local authentication use the user information
registered on the printer to manage authentication.
The Local authentication requires passcodes and the Simple authentication does not.
A print job directly sent to the printer from a computer can be received on the printer
after being authenticated through cross-checking process whereby the authentication
information configured on the client's driver with the information registered on the
printer.
Reference

For information on driver settings, refer to the help of the driver.

120
 User Authentication

 Network Authentication
Authentication is performed for a remote server. User information is not registered on
the printer.
The [Network] authentication uses the user information registered on a remote
authentication server (LDAP, Kerberos, or SMB) to perform authentication.
Note
 When you change [Login Method], user information registered on the printer will be deleted.
 When you register user information on a remote authentication server, use up to 32 single-byte
characters for a user ID and up to 128 single-byte characters for a password. Note, however, that up
to 32 single-byte characters are allowed for an SMB authentication password.

User Authentication Operations

This section describes how to log in to the printer using the touch screen, how to log in
to Printer Configuration Web Tool, and how to log out.

Log In/Log Out from the Printer

 Log In from the Touch Screen

1 Select [Log In] on the Home screen.

Authentication Features
2 Select the user account from the list, or enter the user name.
Note

Enter the user name for the Network authentication. For the Local or Simple authentication, the user
identification varies depending on the settings.

3 Enter the passcode.

Note
 The Simple authentication does not require passcodes.
 When the Network authentication system is Kerberos or SMB, entering the realm or domain is 9
required.
 When you select the service restricted, the log-in screen appears. Enter the required information to
use the service.

 Log Out of User Authentication

1 Select the user name on the Home screen.

2 If the confirmation screen appears, select [Log Out].

Note
 For details on the log-out confirmation method, see "Logout Confirmation" (P.96).

Log In/Log Out from the Printer Configuration Web Tool

 Log In to the Printer Configuration Web Tool

1 Select [Log In].

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 Authentication Features

2 Select the user account from the list, or enter the user name.
Note
 Enter the user name for the Network authentication. For the Local and Simple authentication, the
user identification varies depending on the settings.
 When the Network authentication system is Kerberos or SMB, entering the realm or domain is
required. For Kerberos, enter the user name and realm in the UPN format (<username>@<realm>).
For SMB, enter the user name and domain in the NetBIOS format (<domain>\<username>).

3 Enter the passcode.

Note
 The Simple authentication does not require passcodes.
 When you select the service restricted, a log-in screen appears. Enter the required information to
use the service.

 Log Out of the Printer Configuration Web Tool

1 Select the user name.

2 Select [Log Out].

Creating and Editing User Accounts

Authentication Features

Creating New Accounts from the Printer Configuration Web Tool

1 In the [Permission] screen, select [Add] of the [User Accounts] label.

2 Enter the user name in the [Add New Account] screen.

3 If the password is required for authentication, set the password.

9 4 Set the contact details in the [Contact Details] screen.

Editing User Accounts from the Printer Configuration Web Tool

You can edit the user accounts in the user details screen which is displayed when you
select [Permissions] and select the desired user name under [User Accounts].

 Personalizations
You can reset the personalized settings for the user.

 PC User Names
You can link PC user names to accounts on the printer.

 E-mail "From" Address

You can set the user's e-mail address.

Deleting User Accounts from the Printer Configuration Web Tool

1 In the [Permission] screen, select a desired user name under [User Accounts].

2 Select [Delete User].

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 User Authentication

3 Select [Delete] on the confirmation screen.

Changing User Password from the Printer Configuration Web Tool

1 In the [Permission] screen, select [Admin] or desired user name under [User
Accounts].

2 Select [Change Password].

3 Set the new password on the displayed screen and select [OK].

Authentication Features
9

123
Authentication Features Authentication Features

124
10
10 Maintenance
 Maintenance

Replacing Consumables
The printer is provided with the following consumables and periodic replacement
parts. We recommend the use of the following consumables as they are manufactured
to meet the specifications of the printer.
Reference
 For the replacement procedures which are not described in this section, refer to the instructions
provided with consumables and periodic replacement parts.

Consumables
Type of Consumables Product Quantity/Box
Code
Toner Cartridge (K) 16627068 1 unit/box
Toner Cartridge (C) 16627032 1 unit/box
Toner Cartridge (M) 16627044 1 unit/box
Toner Cartridge (Y) 16627056 1 unit/box
Drum Cartridge (K) 16627147 1 unit/box
Drum Cartridge (C) 16627094 1 unit/box
Drum Cartridge (M) 16627109 1 unit/box
Drum Cartridge (Y) 16627111 1 unit/box
Waste Cartridge 16627173 1 unit/box
Maintenance

Note

We recommend that you always keep spare consumables.

WARNING
 Use a broom or a wet cloth to wipe off spilled toner. Sweep slowly to
10 minimize generation of dust during clean up. Avoid using a vacuum,
however, if a vacuum must be used, the unit should be designed for
combustible dusts (e.g. explosion rated motor and conductive hose).

CAUTION

Keep drum cartridges (or drum if not a cartridge type) and toner cartridges
out of the reach of children. If a child accidentally swallows toner, spit it
out, rinse mouth with water, drink water and consult a physician
immediately.
 When replacing drum cartridges (or drum if not a cartridge type) and toner
cartridges, be careful not to spill the toner. In case of any toner spills, avoid
contact with clothes, skin, eyes and mouth as well as inhalation.

If toner spills onto your skin or clothing, wash it off with soap and water. If
you get toner particles in the eyes, wash it out with plenty of water for at
least 15 minutes until irritation is gone. Consult a physician if necessary. If
you inhale toner particles, move to a fresh air location and rinse your mouth
with water. If you swallow toner, spit it out, rinse your mouth with water,
drink plenty of water and consult a physician immediately.

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 Replacing Consumables

Periodic Replacement Parts

Type of Periodic Replacement Parts Product Quantity/Box
Code
Maintenance Kit 16627202 1 set/box
Paper Roller Kit 16627161 1 set/box
Transfer Roller 16627197 1 set/box
Fusing Unit 110V 16627185 1 unit/box

Note
 We recommend that you always keep spare periodic replacement parts.

Checking the Supplies Status at the Touch Screen

You can check the status and percentage of life remaining for your printer supplies at
the touch screen or from the Printer Configuration Web Tool. When printer supplies
near their replacement time, warning alerts appear on the touch screen.

1 To view status information for the printer supplies, touch [Device] > [Supplies].

2 To view details about a specific item, touch the desired item.

3 To return to the Supplies screen, touch [X].

4 To return to the Device screen, touch the back arrow.

Maintenance
Replacing Toner Cartridge
When the toner cartridge is almost empty, the printer displays a message to prompt
you to replace the toner cartridge. Replace the toner cartridge according to the
message.
Important

The use of toner cartridges not recommended by FUJIFILM may degrade image quality and
10
performance. Use toner cartridges recommended by FUJIFILM.

1 Make sure that the printer is not operating, and open the front door.

127
 Maintenance

2 Hold the handle and pull out the toner cartridge slowly.

3 Take the new toner cartridge out of the box, and shake the cartridge up and down and
left and right for five or six times.
Maintenance

4 Push the cartridge in slowly until it stops.

10

5 Close the front door.

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 Replacing Consumables

Replacing Drum Cartridge

The printer displays a message when a drum cartridge needs to be replaced. When
the message is displayed, replace the drum cartridge.
Important
 The use of drum cartridges not recommended by FUJIFILM may degrade image quality and
performance. Use drum cartridges recommended by FUJIFILM.

1 Make sure that the printer is not operating, and open the right-side door.

2 To remove the waste cartridge, pinch the latch and then lower the top of the cartridge
and lift it away from the printer.

Maintenance
10

Note
 To prevent toner spills, keep the openings facing up.
 After removing the waste cartridge, do not touch the area shown in the illustration.

129
 Maintenance

3 Place the removed waste cartridge on a level surface, with the openings facing up.
Note
 To avoid toner spills or malfunction, do not lay the waste cartridge on its side, or with the openings
facing down.

4 Pull down the release lever of the drum cartridge Y, M, C, or K.

Maintenance

5 Slide out the drum cartridge gently while holding its bottom, and pull it out from the
10 printer.

Note
 When removing the drum cartridge, be careful not to drop it on the floor.
 Be careful not to touch the toner attached to the cartridge.

130
 Replacing Consumables

6 Take the new drum cartridge out of the box, and insert the used drum cartridge into the
supplied plastic bag and place it into the box.
Important
 Do not place the new drum cartridge in an upright position.
 If you have a used drum cartridge no longer needed, contact your local dealer for its disposal.

7 Remove the protection cover from the drum cartridge.

8 Insert the new drum cartridge straight in the housing until it clicks into place.

Maintenance
10
9 Pull up to return the release lever of the drum cartridge Y, M, C, or K.

131
 Maintenance

10 Remove the cleaning rod from inside the printer.

11 Insert the cleaning rod into one of the four cleaning holes until it stops, then pull out the
rod. Repeat this two more times.
Maintenance

12 Repeat the procedure for the holes in the other three slots.

13 Return the cleaning rod to its original location.

10

132
 Replacing Consumables

14 To reinsert the waste cartridge, lower the bottom of the cartridge into position. To lock
the cartridge into place, push the top forward until the latch clicks into place.

15 Close the right-side door.

Maintenance
Note

If the right-side door is not closed completely, a message appears and the printer will remain
paused.

Replacing Waste Cartridge

The printer displays a message when the waste cartridge needs to be replaced.
10
Replace the waste cartridge according to the message.

1 Make sure that the printer is not in operation, and open the right side door.

133
 Maintenance

2 Unlock the waste cartridge, pinch the latch, to remove the waste cartridge.

3 To prevent toner spills, keep the openings facing up.

Note

To avoid toner spills or malfunction, do not lay the waste cartridge on its side, or with the openings
facing down.
Maintenance

4 To lock the cartridge into place, push the top forward until the latch clicks into place.
10

134
 Replacing Consumables

5 Close the right-side door.

Maintenance
10

135
 Maintenance

Cleaning the Printer

WARNING
Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable
when used on electromechanical equipment.
Before cleaning this product, unplug the product from the electrical outlet.
Always use materials specifically designated for this product. The use of
other materials may result in poor performance and create a hazardous
situation.
Always unplug this equipment from the electrical outlet before cleaning.

Cleaning the Exterior

Clean the exterior of the printer once a month.
Important
 Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the printer as
they might discolor, deform, or crack covers.

Cleaning the printer with an excessive amount of water may cause the printer to malfunction or
damage documents during copying.

1 Wipe the exterior with a firmly wrung soft cloth moistened with water.
Important
 Do not use cleaning agents other than water or neutral detergent.
Maintenance

2 Wipe off any excess water with a soft cloth.

Cleaning the Touch Screen

Clean the touch screen once a month.
10 
Wipe the touch screen with a damp, soft cloth.
 After cleaning, wipe with a dry, soft cloth.

For stubborn stains, apply a small amount of mild detergent to the cloth and gently
wipe the stain off.

136
 Cleaning the Printer

Cleaning the LED Lenses

The following describes how to clean the LED lenses of the printer.
If you have image quality problems such as white or colored stripes appearing on
printed outputs, clean the LED lenses.

1 Switch the power off.

2 Open the right-side door.

Maintenance
10

137
 Maintenance

3 To remove the waste cartridge, pinch the latch and then lower the top of the cartridge
and lift it away from the printer.

Note
 To prevent toner spills, keep the openings facing up.
 After removing the waste cartridge, do not touch the area shown in the illustration.
Maintenance

10

138
 Cleaning the Printer

4 Place the removed waste cartridge on a level surface, with the openings facing up.

Note

To avoid toner spills or malfunction, do not lay the waste cartridge on its side, or with the openings
facing down.

Maintenance
5 Remove the cleaning rod from inside the printer.

10

139
 Maintenance

6 Insert the cleaning rod into each of the four slots until it stops, then pull out the rod.
Move the rod in and out three times for each slot.

7 Return the cleaning rod to its original location.

Maintenance

8 Set the bottom of the waste cartridge into its position, and push the top forward until
the latch clicks into place.

10

140
 Cleaning the Printer

9 Close the right-side door.

Cleaning the Color-Density Sensors

The following describes how to clean the color-density sensors of the printer.
If you have image quality problems such as print or color density, missing parts, or
foggy background on printed outputs, clean the color-density sensors.

1 Switch the power off.

Maintenance
10
2 Lift the rear door release and pull open the door.

141
 Maintenance

3 Open the right-side door.

4 Pull down the release levers of the drum cartridges Y, M, C, and K.

x4

5 Pull up the release lever of the belt unit.

Maintenance

10

6 Slide out the belt unit gently while holding its handles, and pull it out from the printer.

142
 Cleaning the Printer

7 Use a dry cotton swab to clean the color-density sensors.

8 Insert the belt unit straight in the housing until it clicks into place.

Maintenance
9 Pull down the release lever of the belt unit.

10

143
 Maintenance

10 Pull up to return the release levers of the drum cartridges Y, M, C, and K.

x4
x4

11 Close the right-side door.

12 Close the rear door.

Maintenance

10

144
 Adjustments and Maintenance Procedures

Adjustments and Maintenance Procedures

Color Registration
The printer automatically adjusts the color registration when automatic adjustment is
enabled. You can also adjust color registration manually any time the printer is idle.
You must adjust the color registration any time the printer is moved. If you are having
printing problems, adjust the color registration.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

2 Touch [Device] > [Support] > [Color Registration].

3 Touch [Start].

4 At the successfully completed prompt, touch [Close].

5 To exit the menu, touch [X].

6 Press the Home button.

Color Calibration - Automatic

Use Color Calibration to adjust colors that appear incorrect, or for composite grays

Maintenance
that look neutral.
Note

Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

10
2 Touch [Device] > [Support] > [Color Calibration-Automatic].

3 Touch [Start]. Follow the on screen instructions.

4 When finished, touch [Close].

5 To exit the menu, touch [X].

6 Press the Home button.

Advanced Color Calibration - Automatic

You can calibrate color automatically.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

145
 Maintenance

2 Touch [Device] > [Support] > [Advanced Color Calibration - Automatic].

3 Touch [Start] to run Color Calibration automatically.

4 At the successfully completed prompt, touch [Close].

5 To exit the menu, touch [X].

6 Press the Home button.

Adjusting Paper Registration

Use Adjust Paper Registration to adjust the placement of the printed image on the
page. The adjustment allows you to place the top, bottom, left, and right margins
exactly where you want. You can specify the image position on both the front and back
sides of the paper, for each installed paper tray.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

Verifying Paper Registration

1 Press the Home button.

2 Touch [Device] > [Support] > [Image Position].

3 Select the source paper tray for the registration print.

Maintenance

1) Touch [Paper Supply].

2) Touch the desired tray.

4 If your printer has automatic 2-sided printing, select the sides that you want to
optimize.
10 
To select a sample registration page for adjusting side 1, touch [Side to Adjust], then
touch [Side 1].

To select a sample registration page for adjusting both sides, touch [Side to Adjust],
then touch [Side 2].

5 Specify the consecutive number of sample pages to print.

1) Touch [Print Settings].

2) To increase or decrease the number of sample pages, for Quantity, touch the Plus
icon (+) or the Minus icon (-), then touch [OK].

6 To print the sample pages, touch [Print Sample].

7 When printing is completed, touch [Close].

146
 Adjustments and Maintenance Procedures

8 On the sample pages, use a ruler to measure the distance of the printed image from
the top, bottom, left, and right edges.
Note
 For identification, a single dot is printed on Side 1, and two dots are printed on Side 2.

9 If the image is centered, no adjustment is required. If the image is not centered, adjust
the paper registration. For details, refer to "Performing a Paper Registration
Adjustment" (P.147).

Performing a Paper Registration Adjustment

1 Press the Home button.

2 Touch [Device] > [Support] > [Image Position].

Maintenance
3 To adjust registration, select the source paper tray.

1) Touch [Paper Supply].

2) Touch the desired tray.

4 Using the chart printed in Verifying Paper Registration, select the side for registration. 10
1) For adjusting Side 1, touch [Side to Adjust], then touch [Side 1].

2) For adjusting Side 2, touch [Side to Adjust], then touch [Side 2].

5 To adjust the registration, touch [Lead/Side Registration].

1) To adjust the side-to-side registration, for [Side Registration], touch the Plus icon
(+) or the Minus icon (-).

2) To adjust the top-to-bottom registration, for [Lead Registration], touch the Plus icon
(+) or the Minus icon (-).
For reference, position the chart so that Side-1 or Side-2 dots are at the bottom of the
page.
 For Lead Registration, a positive value shifts the image down the page.

147
 Maintenance

 For Side Registration, a positive value shifts the image to the left.

6 To save your settings, touch [OK].

7 As needed, to enter additional values, repeat the previous steps.

8 Print another sample page, then repeat the process until you complete the registration
corrections.

9 Press the Home button.

Transfer Voltage Adjustment

Use Transfer Voltage Adjustment to specify the bias transfer roller voltage for printing
on the selected paper type. If the printed image is too light, increase the voltage for the
paper you are using. If the printed image is mottled or blotchy-looking, decrease the
voltage for the paper you are using.
Maintenance

Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

10 2 Touch [Device] > [Support] > [Transfer Voltage Adjustment].

3 Touch [Paper Type] and select the paper type.

4 To adjust the transfer voltage, for [Voltage Level], touch the Plus icon (+) or the Minus
icon (-).

5 Touch [Adjust].

6 To exit the menu, touch [X].

7 Press the Home button.

148
 Adjustments and Maintenance Procedures

Adjusting the Fusing Unit

Use Adjust Fusing Unit for optimum print quality across a wide range of paper types. If
the toner on a print is smearing or can be rubbed off the paper, increase the
temperature for the paper you are using. If the toner is blistered or mottled, decrease
the temperature for the paper you are using.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

2 Touch [Device] > [Support] > [Fusing Unit Temperature Adjustment].

3 Touch [Paper Type] and select the paper type.

4 To increase or decrease the fusing temperature, touch the Plus icon (+) or the Minus
icon (-), then touch [Adjust].

5 To adjust the fusing unit for another paper type, select it from the list, then repeat steps
3 and 4.

6 To exit the menu, touch [X].

7 Press the Home button.

Adjusting the Altitude

Maintenance
Use Adjust Altitude to adjust the altitude to match that of the location where the printer
is installed. If the altitude setting is incorrect, it can cause print-quality problems.
Note

Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button. 10

2 Touch [Device] > [Support] > [Altitude Adjustment].

3 Touch the altitude of the location of the printer, then touch [OK].

4 Press the Home button.

Performing a Developer and Transfer Roller Cleaning Procedure

When a printer sits idle for an extended time, visible background toner can potentially
appear on prints. Use the Developer and Transfer Roller Cleaning procedure to
reduce background toner on prints.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

2 Touch [Device] > [Support] > [Developer & Transfer Roller Cleaning].

149
 Maintenance

3 Touch [Start].

4 At the successfully completed prompt, touch [Close].

5 To exit the menu, touch [X].

6 Press the Home button.

Fusing Unit Speed Adjustment

You can adjust fusing speed to prevent occurrence of smearing.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

2 Touch [Device] > [Support] > [Fusing Unit Speed Adjustment].

3 Touch [Paper Supply] to select a tray to adjust.

4 To increase or decrease the fusing speed, touch the Plus icon (+) or the Minus icon (-),
then touch [Adjust].

5 To adjust the fusing unit speed for another paper tray, select it from the list, then repeat
steps 3 and 4.

6 To exit the menu, touch [X].

Maintenance

7 Press the [Home] button.

Performing a Transfer Belt Cleaning Mode Procedure

10 Debris on the transfer belt can cause vertical black or color-streaks and lines to appear
on prints. To remove black or color-streaks and lines on prints, use the Belt Cleaning
Mode procedure.
Note

Depending on the printer settings, you may need to log in as the system administrator.

1 At the printer touch screen, press the [Home] button.

2 Touch [Device] > [Support] > [Belt Cleaning Mode].

3 To perform a Belt Cleaning Mode procedure, touch [Start].

4 At the successfully completed prompt, touch [Close].

5 To exit the menu, touch [X].

6 Press the [Home] button.

150
 Adjustments and Maintenance Procedures

Adjusting the Density

The Adjust Density feature controls how much toner is used to print. Adjust the density
for lighter toner use for saving toner, or adjust for heavier density to make prints
bolder. A positive adjustment makes the prints darker, while a negative adjustment
makes the prints lighter. You can also adjust density to compensate for different paper
types and thicknesses.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 At the touch screen, press the Home button.

2 Touch [Device] > [Support] > [Adjust Density] > [Density Level].

3 To adjust the density level, move the slider.

4 To save your setting, touch [OK].

5 To return to the Home screen, press the Home button.

Refreshing the Toner

Toner Refresh recalibrates toner concentration and developer voltages. If you print
documents with high or low toner coverage, Toner Refresh can optimize print quality.
Note

Do not use this procedure repeatedly. Running the procedure repeatedly uses the toner supply more
quickly.

Maintenance
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 At the touch screen, press the Home button.

2 Touch [Device] > [Support] > [Toner Refresh]. 10

3 Touch [Start].

4 At the successfully completed prompt, touch [Close].

5 To exit the menu, touch [X].

6 To return to the Home screen, press the Home button.

Fusing Unit Cleaning

You can clean the fusing unit manually.
Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

2 Touch [Device] > [Support] > [Fusing Unit Cleaning].

151
 Maintenance

3 Load 5 sheets or more of Letter (8.5×11″) paper in Bypass Tray, and touch [Start].

4 At the successfully completed prompt, touch [Close].

5 To exit the menu, touch [X].

6 Press the Home button.

Fusing Unit Replacement

You can replace the fusing unit following instructions on the screen.
Important
 If you have removed the fusing unit without this procedure, you cannot set a new fusing unit into the
printer. In such case, switch the printer power on and perform the following procedure.

Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

2 Touch [Device] > [Support] > [Fusing Unit Replacement].

3 Touch [Start] and follow the instructions to replace the fusing unit.

Paper Blocking Prevention

This feature prevents the occurrence of paper blocking.
Maintenance

Note
 Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

10 2 Touch [Device] > [Support] > [Paper Blocking Prevention].

3 Touch [On] or [Off], then touch [OK].

4 Press the Home button.

Glossy Cardstock Printing

You can select which of the printing speed or image quality has priority when the
printer performs the glossy cardstock printing.
Important

[Optimize for Speed] will print at the default speed, but some image degradation may occur.
[Optimize for Image Quality] will enhance image quality, but slow the printing speed.

Note

Depending on the printer settings, you may need to log in as the system administrator.

1 Press the Home button.

2 Touch [Device] > [Support] > [Glossy Cardstock Printing].

152
 Adjustments and Maintenance Procedures

3 Select [Optimize for Image Quality] or [Optimize for Speed], then touch [OK].

4 To exit the menu, touch [X].

5 Press the Home button.

Maintenance
10

153
 Maintenance

Removing and Installing Optional Components

Important
 To lift the printer, always use at least three people to grasp the hand holds on each side of the
printer.
 To prevent you from dropping the printer or injury, lift the printer firmly by gripping the recessed areas
on both sides of the printer. Never lift the printer by gripping any other areas.

Removing the Sheet Feeders and the Caster

This section describes how to remove the Sheet Feeders and the Caster.
Important
 Close the bypass tray, if opened.

1 Turn off the printer, and then unplug the power cable.

2 Remove the network cable, the USB cable, and the power cable from the printer.

3 Remove the power cable from the cable hook.

Maintenance

4 Take off the cable hook.

10

154
 Removing and Installing Optional Components

5 Remove the paper stored in the tray(s).

6 Release the lock switch of the main body and then lift the main body.

Maintenance
10

Note

Make sure not to lose the lock switch you have removed.

155
 Maintenance

7 Release the lock switches of sheet feeders and remove from the top feeder to the
lower ones.
Maintenance

8 Pull out the legs.

10

Installing the Sheet Feeders and the Caster

To install the Sheet Feeders and the Caster, see "Removing the Sheet Feeders and
the Caster" (P.154) and follow the reverse of its steps.

156
11
11 Problem Solving
 Problem Solving

Troubleshooting
This section describes troubles that may occur with the printer and their solutions.
Follow the troubleshooting procedure below to solve the problems.

The printer does not work properly. Action Refer to "Machine Trouble" (P.159).
Yes
No

A message is displayed. Cause Has a paper jam occurred?

Yes
No Action Refer to "Paper Jams" (P.216).

No

Cause Is an error code displayed?

Action Refer to "Error Code" (P.171).

The image quality is poor. Action Refer to "Image Quality Trouble" (P.161).
Yes
No

Trouble during printing Action Refer to "Trouble during Printing" (P.165).

Yes
No

Network-related Problems Action Refer to "Network-related Problems" (P.166).

Yes
Problem Solving

If the error is not resolved even after following the above procedure, contact your local
dealer.

11

158
 Machine Trouble

Machine Trouble
Before you conclude that the printer is defective, check the printer status again.

Symptom Cause Remedy

The printer is not Is the power switch turned Switch the power on.
powered on. on?
Is the power cord plugged Switch the power off, and then firmly
into the power outlet? plug the power cord into the connector
of the printer and power outlet. Then
Is the power cord
switch the power on.
disconnected from the
printer?
Does the AC outlet supply Connect another appliance to the outlet
power properly? to verify the power supply.
The touch screen is Is the printer in the Power Press the Power button to exit the
too dark. Saver mode? Power Saver mode.
Is the screen brightness too Adjust the screen brightness.
low?
Unable to print. Is a message displayed on Follow the instructions displayed to
the touch screen? resolve the problem.
Is the power cord Switch the power off, and then firmly
disconnected from the plug the power cord into the connector
printer? of the printer and power outlet. Then
switch the power on.
Paper is not fed from Is the specified size paper Follow the instructions displayed to

Problem Solving
Bypass Tray. loaded in the tray? load paper of correct size, and then try
again.
Unsatisfactory print A probable cause is an Resolve the problem by referring to
quality. image defect. "Image Quality Trouble".
Reference

Refer to "Image Quality Trouble"
(P.161).
Unable to print text Non-standard fonts are used Check the application or print driver 11
correctly. (Text is for printing. settings.
garbled.)
Unable to insert or Did you open a door or turn Do not forcibly insert or remove the
remove a paper tray. the printer off during paper tray. Switch off the power. In a
printing? few seconds, switch on the power.
When the printer is ready to receive
data, insert or remove the paper tray.
Paper is often Is the paper loaded correctly Load the paper correctly.
jammed or wrinkled. in the tray?
Reference
 Refer to "Loading Paper" (P.40).
Is the paper tray inserted Firmly push in the paper tray until it
correctly? stops to insert it correctly.
Reference
 Refer to "Loading Paper" (P.40).

159
 Problem Solving

Symptom Cause Remedy

Paper is often Is the paper damp? Replace the paper with a new one.
jammed or wrinkled.
Reference
 Refer to "Loading Paper" (P.40).
Is the paper curled? Turn over the paper in the tray, or
replace the paper with a new one.
Reference

Refer to "Loading Paper" (P.40).
Are the paper and paper Correctly set the paper and paper trays
tray settings correct? to correspond to the paper.
Reference
 Refer to "Loading Paper" (P.40).
Are any torn pieces of paper Open the door of the printer or slide out
remaining or is there a the paper tray to remove the torn
foreign object in the printer? pieces or the foreign object.
Reference
 Refer to "Paper Jams" (P.216) or
"Loading Paper" (P.40).
Is non-standard paper Replace with paper that meets machine
loaded in the tray? specifications.
Reference
 Refer to "Paper Types" (P.38) or
"Loading Paper" (P.40).
Is paper exceeding the Load paper in the paper tray so that it
maximum fill line in the tray? does not exceed the maximum fill line.
Problem Solving

Reference

Refer to "Loading Paper" (P.40).
Are the paper guides set Load the paper correctly, and align the
correctly? paper guides to the paper.
Reference

Refer to "Loading Paper" (P.40).
11 Is the image nearly the Increase the edge erase widths.
same size as the paper?
Is the paper finely cut out? Some types of paper may not be cut
out finely. Load the paper after fanning
it well.
The output paper Is the paper loaded correctly Turn over the paper in the tray.
does not stack in the tray?
neatly.
An error message Check the positions of the Adjust the paper guides to the correct
appears after paper paper guides of Bypass positions.
is loaded in Bypass Tray.
Tray. Reference
 Refer to "Loading Paper in Bypass
Tray" (P.47).

160
 Image Quality Trouble

Image Quality Trouble

If the image quality of printed documents is poor, identify the symptom in the following
table to perform the remedy.
If image quality does not improve even after performing the remedy, contact your local
dealer.

Symptom Cause Remedy

Printing is faint. The paper is damp. Replace the paper with new one.
(smudged, unclear)
Reference

Refer to "Loading Paper" (P.40).
The LED lenses are dirty. Clean the LED lenses.
The drum cartridge has Replace the drum cartridge with a new
deteriorated or is damaged. one.
There is no toner left in the Replace the toner cartridge with a new
toner cartridge. one.
Reference
 Refer to "Replacing Toner Cartridge"
(P.127).
Black dots are The drum cartridge has Replace the drum cartridge with a new
printed. deteriorated or is damaged. one.
The unfixed toner has stuck Clean the fusing unit.
onto the fusing unit.
Reference
 Refer to "Fusing Unit Cleaning"

Problem Solving
(P.151).

Black or colored The drum cartridge has Replace the drum cartridge with a new
lines are printed. deteriorated or is damaged. one.
The LED lenses are dirty. Clean the LED lenses.
11

161
 Problem Solving

Symptom Cause Remedy

Dirt appears at equal The paper path is dirty. Print a few pages to remove the dirt.
intervals.
The drum cartridge has Replace the drum cartridge with a new
deteriorated or is damaged. one.

Paper Feed
Direction

White dots appear in The paper is unsuitable. Load suitable paper.

black filled areas.
Reference
 Refer to "Loading Paper" (P.40).
The drum cartridge has Replace the drum cartridge with a new
deteriorated or is damaged. one.

Printed toner The paper is damp. Replace the paper with a new one.
smudges when
rubbed with your Reference
finger.  Refer to "Loading Paper" (P.40).
Toner is not fused. The paper is unsuitable. Load suitable paper.
The paper is soiled
with toner. Reference
Problem Solving

 Refer to "Loading Paper" (P.40).

11
The entire paper The drum cartridge has Replace the drum cartridge with a new
area is printed black. deteriorated or is damaged. one.
High-voltage power supply Contact your local dealer.
may have malfunctioned.

162
 Image Quality Trouble

Symptom Cause Remedy

Nothing is printed. Two or more sheets of Fan the paper well and load it again.
paper are being fed
simultaneously (double- Reference
feed).  Refer to "Loading Paper" (P.40).

Power supply or high- Contact your local dealer.

voltage power supply may
have malfunctioned.

White areas or white The paper is damp. Replace the paper with a new one.
or colored stripes
appear. Reference
 Refer to "Loading Paper" (P.40).
The paper is unsuitable. Load suitable paper.
Reference
 Refer to "Loading Paper" (P.40).

The entire output is Two or more sheets may be Fan the paper well and load it again.
faint. fed simultaneously.
Reference

Refer to "Loading Paper" (P.40).

Problem Solving
Paper becomes The paper is unsuitable. Replace the paper with a new one.
wrinkled.
Paper has been added to Reference
the paper loaded.  Refer to "Loading Paper" (P.40).
The paper is damp.
11

Text is blurred. The paper is unsuitable. Replace the paper with new one.
Paper has been added to Reference
the paper loaded.  Refer to "Loading Paper" (P.40).
The paper is damp.

163
 Problem Solving

Symptom Cause Remedy

White or color The drum cartridge has Replace the drum cartridge with a new
patches appear deteriorated or is damaged. one.
vertically.
No toner remains in the Replace the toner cartridge with a new
toner cartridge. one.
Reference
 Refer to "Replacing Toner Cartridge"
(P.127).
The LED lenses are dirty. Clean the LED lenses.

Paper Feed
Direction

Text or images are The paper guides in the Adjust the horizontal and vertical paper
printed at an angle. paper tray are not set in the guides to the correct positions.
correct positions.
Reference

Refer to "Loading Paper" (P.40).
Problem Solving

11

164
 Trouble during Printing

Trouble during Printing

This section describes how to resolve print problems.

Unable to Print
If you cannot print a document, identify the symptom in the following table to perform
the remedy.

Symptom Cause Remedy

Data remains in the The printer is not powered Switch the power on.
printer icon. on.
The network cable is Connect the network cable to the
disconnected from the computer.
computer.
The network cable is Connect the network cable to the
disconnected from the printer.
printer.
An error occurred in the Check the error details and take an
printer. appropriate action.
The IP address or SMB Set the correct IP address or SMB
network path is not correctly network path.
set.
The network between the Check with your network administrator.
computer and machine is
abnormal.

Problem Solving
The port is not enabled. Enable the port.
The data storage space of Delete unnecessary data such as
the printer is insufficient. stored documents (Secure Print) to
increase free space.
The printer is connected to Wait for a while, and then try printing
multiple computers. again.
The data has been
sent to the printer.
The printer is out of paper. Load paper in the printer. 11
No paper is loaded for the Load paper of the size specified.
specified paper size.
Reference

Refer to "Loading Paper" (P.40).
An error occurred in the Check the error details and take an
printer. appropriate action.

The Print Result is Not What was Expected

If the print result is not what was expected, identify the symptom in the following table
to perform the remedy.

Symptom Cause Remedy

Cannot print in color. [Output Color] is set to Set [Output Color] to [Color].
[Black and White].

165
 Problem Solving

Symptom Cause Remedy

The image on the The image is larger than the Expand the printable area of the printer,
document edges is printable area. or reduce the image size on the
missing on the printout.
output.
The printed font Font replacement is set on Check the font replacement table.
differs from the font the print driver.
specified on the
computer.
The specified print The print driver for another Install the proper print driver for the
options are not model is used. model you use.
enabled.
The document The image is larger than the Expand the printable area of the printer,
edges are missing printable area. or reduce the image size on the
on the printout. printout.
The print color differs The color calibration is Execute auto calibration.
from before. incorrect.
Reference

Refer to "Color Calibration -
Automatic" (P.145).
Black lines are A print driver for another Install the proper print driver for the
printed. machine is used. model you use.

Network-related Problems
This section describes how to resolve network related problems.
Problem Solving

When using TCP/IP

The possible causes, check points, and remedies when using TCP/IP (LPD) are as
follows:

When you cannot print

11
Cause Check point Remedy
The IP address is incorrect. Request your network Set a correct IP address on the
administrator to check the printer.
printer's IP address.
The volume of the print data Confirm the memory amount If the one file of print data
sent in an instruction from a for the LPD spool and the exceeds the memory amount,
computer exceeded the volume of the print data divide the file not to exceed the
maximum receivable transmitted by an instruction. amount.
volume when the LPD spool
If the print data is divided into
is set to memory spool.
multiple files and exceeds the
memory amount, decrease the
number of files not to exceed
the amount.
An unrecoverable error Confirm whether any error Restart the printer. Wait until
occurred during the printing messages are displayed on the screen completely goes out
process. the touch screen. to switch on the printer power.

166
 Network-related Problems

Cause Check point Remedy

The printer is not set to the Confirm the transport Select the transport protocol
transport protocol protocol selected on the corresponding to the computer.
corresponding to the printer.
computer.
The printer is trying to - Set not to output Ctrl-D.
process a data format that
does not match the data
format of the print data
transmitted from a
computer.

When print result is not what was expected

Cause Check point Remedy

Selected printer language Confirm the selected printer Select the printer language on
on the printer does not language on the printer and the printer to match the print
match the printer language the printer language of the data.
of the print data. print data.
The computer is not using Confirm whether the print On the computer, select the
the print driver supplied with driver on the computer is the print driver supplied with the
the printer (is using another one supplied with the printer. printer. If the print driver is not
company's print driver). listed for selection, install the
print driver and then select it.
Operation is not guaranteed if
another company’s print driver
is used.

Problem Solving
Printer Configuration Web Tool Problems
The possible symptoms and remedies for problems when using Printer Configuration
Web Tool are as follows:

Symptom Remedy
Cannot connect to Printer
Configuration Web Tool.
Is the printer working properly? Check whether the printer
is turned on.
11
Is the Internet address correctly entered? Confirm the
Internet address again. If the problem persists, enter an
IP address to connect to Printer Configuration Web Tool.
Is a proxy server being used? Depending on the proxy
server, connections may not be possible. Set the browser
to [Not using proxy server] or set that particular address
to [Not using a proxy server].
Are the initial settings of the printer complete? Complete
the initial settings.
Are cookies enabled in your browser? Enable cookies.
The screen display is distorted. Change the window size for the browser.
The latest information is not Refresh the browser.
displayed.
Characters are not correctly Use language command.
displayed.

167
 Problem Solving

Symptom Remedy
Pressing [OK] does not apply the Are the entered values correct? Enter the values with
new settings. supported characters and numbers.
This may occur when the touch screen is being operated
or the operation has just been completed. When the
automatic reset function is set, any setting configure with
Printer Configuration Web Tool is not applied until setting
the time set for automatic reset. Wait until then.
the printer is in the Sleep mode. Press the Power button
on the control panel of the printer to exit the Power Saver
mode.
Are all the items set? Items marked with [*] are required.
Cannot delete jobs. Wait for a while, and refresh the browser.

Internet/Intranet Connection Problems

The possible causes and remedies for problems when connecting to the Internet or
intranet are as follows:

When connection to the Internet/Intranet fails

Cause Remedy
The Authentication feature used Only Basic Authentication is supported by the printer. the
on the remote server is not printer does not support NTLM/digest.
supported by the printer. For security purposes, change to the Authentication
feature using SSL.
The remote linkage services used Purchase products/models/accessories supported by the
Problem Solving

does not support the model or remote linkage services.

accessories of the printer.
The IP address is incorrect. Confirm the IP address. If the IP address is incorrect,
either set a static IP address or resolve the IP address
using DHCP or AutoIP.
The IP gateway address is Set the correct IP gateway address when connecting to
11 incorrect. the proxy server, or to a Web server via the IP gateway.
The subnet mask is incorrect. Set the correct subnet mask corresponding to your
environment.
The DNS server address is Confirm the DNS server address.
incorrect.
The DNS server selected cannot Select a DNS server that can resolve the address.
resolve the address. 
When connecting via the proxy server
Set the IP address of a DNS server that can resolve the
address of the proxy server.

When not connecting via the proxy server
Set the IP address of a DNS server that can resolve the
destination address.

168
 Network-related Problems

Cause Remedy
The address of the address that Confirm whether only addresses that do not use a proxy
does not use a proxy server is server are set. Even if addresses not through a proxy
incorrect. server are specified using the FQDN, if a server is directly
accessed using its IP address, the registered server is
not excluded. Set the address not to use a proxy server.
Likewise, even if you directly specify an address that
does not use a proxy server, if a server is accessed with
the FQDN, the registered server is not excluded. Set an
IP address with the FQDN not to use a proxy server.
The desired server, or the proxy Confirm whether the desired server or the proxy server is
server is down. operating correctly.
The network cable is not Confirm whether the network cable is correctly
connected, or broken. connected. We recommend using a spanning-tree
configuration, with which network disconnection rarely
occurs.
Cannot communicate because of Wait for a while and try accessing again.
overloading of the server
application.
An error occurs that is not Even though an error occurs during background
displayed on the touch screen. processing, no message appears on the touch screen.
Display the [Jobs] screen or print the Job History Report
to confirm the result.
Cannot access the proxy server, The following types of access control are used. Confirm
firewall, or Web server as a result the configured access control.
of access control. 
Address (port) restriction

SSL restriction

User access restriction (including access right levels)

Content block

Problem Solving

Scheme restriction (cannot use HTTP etc.)

Transfer data size restriction

Method restriction (cannot use POST etc.)

HTTP header restriction (only accepting specified
browsers etc.)

Time restriction (only available during a specific period
of time etc.)

11
IPv4 and IPv6 Connection Problems
The possible causes and remedies for problems when using an IPv4 or IPv6 address
are as follows:

Unable to connect using an IPv4 address

Symptom Remedy
When 0 (zero) is added to the Do not add 0 (zero) to each value of an IPv4 address.
head of a value for the IPv4
address (for
example:192.0.2.010),
connection fails.

169
 Problem Solving

Unable to connect using an IPv6 address

Symptom Remedy
You cannot connect to the printer When you specify the printer's link-local address, a scope
with the link-local address. ID must be appended to the address. For example, when
you use Internet Explorer 11 on Windows 7 to access the
address “fe80::203:baff:fe48:9010”, you must append the
Ethernet adapter local area connection number (for
example, 8) for Windows 7 to the address as follows:
fe80::203:baff:fe48:9010%8
The printer cannot connect to a Assign a static IPv6 address to the computer running
computer running Windows OS Windows OS that supports IPv6. Then, register the IPv6
that supports IPv6. address on the printer as host address to allow
communication.
A device outside the router When searching for a device outside the router via SMB,
cannot be searched. directly specify the address. Multi-casting is supported
only within a local link (FF02::1).
When SSL is enabled on Printer When SSL is enabled, directly specify “https://[IPv6
Configuration Web Tool, even if address]”.
you specify “http://[IPv6
address]”, you are not redirected
to “https://[IPv6 address]”.

Unable to print using an IPv6 address

Symptom Remedy
On an IPv6 network without a Register the computer name of the printer on the “hosts”
Problem Solving

DNS server, a computer running file stored on the computer running Windows OS that
Windows OS that supports IPv6 supports IPv6. For example, register in the following file:
cannot be connected to a C:\Windows\system32\driver\etc\hosts
Windows shared printer.

Other problems on IPv6 addresses

11 Symptom Remedy
Unable to search devices with In an IPv6 environment, use Function Discovery of Web
IPv6 addresses in UPnP. Services on Devices (WSD).
In an IPv6 network with no DNS Directly specify the IPv6 address to specify the computer
server installed, authentication name of an authentication server.
fails if an SMB authentication
server is specified using the
computer name.
When a Web Applications service In an IPv6 environment, use a DNS server and specify a
is used, you cannot correctly remote service's destination URL using the FQDN.
specify the destination URL using
the IPv6 address. Example: http:/
/[ipv6:2001:db8::1]
IPv6 addresses are not correctly Use an IPv4 network for correct logging.
recorded on output job logs.

170
 Error Code

Error Code
This section describes error codes.
An error message and error code (***-***) are displayed on the touch screen if printing
terminated abnormally because of an error, or a malfunction occurred in the printer.
Refer to the error codes in the following table to resolve problems.
Important
 If an error code is displayed, any print data remaining in the printer and information stored in the
printer's memory is not secured.
If an error code is displayed that is not listed in the following table, or if you cannot
resolve an error despite following the instructions described in the table, contact your
local dealer. The contact number is printed on the label or card attached to the printer.

“005-001”–“011-999”

Error Code Cause/Remedy

010-321 [Cause] An error occurred in the printer.
010-330
[Remedy]Switch off the printer power, make sure that the touch screen
010-331
is blank, and then switch on the printer power. If the error still
010-332
is not resolved, contact your local dealer.
010-333
010-334
010-335
010-338
010-339
010-340

Problem Solving
010-344
010-345
010-346
011-210 [Cause] Mailbox malfunction
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still

011-334
is not resolved, contact your local dealer.
[Cause] Mailbox malfunction
11
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.

171
 Problem Solving

“016-001”–“016-999”

Error Code Cause/Remedy

016-210 [Cause] An error occurred in the software.
016-211
[Remedy]Switch off the printer power, make sure that the touch screen
016-212
is blank, and then switch on the printer power. If the error still
016-213
is not resolved, contact your local dealer.
016-217
016-218
016-219
016-230
016-233
016-234 [Cause] An error occurred in the Authentication feature of the printer.
016-235
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
016-242 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
016-244 [Cause] Automatic update of the self-signed certificate failed.
[Remedy]Turn the printer off and then on, and then execute the
operation again. If the error still is not resolved, contact your
local dealer.
016-310 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
Problem Solving

message is displayed again, contact your local dealer.

016-324 [Cause] An error occurred.
016-325
[Remedy]Switch off the printer power, make sure that the touch screen
016-326 is blank, and then switch on the printer power. If the same
016-327 message is displayed again, contact your local dealer.
016-330 [Cause] An error occurred in the printer.
11 016-331
016-332
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
016-335
message is displayed again, contact your local dealer.
016-336
016-337
016-338
016-339
016-340
016-341
016-342

172
 Error Code

Error Code Cause/Remedy

016-345 [Cause] An error occurred in the printer.
016-347
[Remedy]Switch off the printer power, make sure that the touch screen
016-348
is blank, and then switch on the printer power. If the same
016-349
message is displayed again, contact your local dealer.
016-350
016-351
016-353
016-354
016-356
016-357
016-358
016-359
016-360
016-361
016-362
016-363
016-364
016-365
016-366
016-367
016-368
016-370
016-383 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
016-400 [Cause] The user name or password for 802.1x authentication does
not match in the Ethernet settings.
[Remedy]Confirm and correctly enter the user name or password in the

Problem Solving
Ethernet settings. If the error still is not resolved, check
whether the network environment is set correctly.
016-401 [Cause] The 802.1x authentication method cannot be processed in the
Ethernet settings.
[Remedy]Set the authentication method of the printer to the same
method as set for the authentication server in the Ethernet

016-402
settings.
[Cause] The authentication connection of Ethernet timed out.
11
[Remedy]Confirm the network connection of Ethernet and switch setting
of the authentication device physically connected to the
printer via a network, and check whether it is connected to the
printer correctly.
016-403 [Cause] The root certificate did not match.
[Remedy]Confirm the authentication server and store the root certificate
of the server certificate of the authentication server into the
printer.
If you cannot acquire the root certificate of the server
certificate, disable the certification verification of IEEE 802.1x
settings.
016-404 [Cause] 802.1x authentication error for Ethernet occurred.
[Remedy]Execute the operation again. If the same message is
displayed again, contact your local dealer.

173
 Problem Solving

Error Code Cause/Remedy

016-405 [Cause] An error occurred in the certificate stored in the printer.
[Remedy]Initialize the certificate.
016-406 [Cause] An error occurred in the SSL client certificate.
[Remedy]Take one of the following measures:

Store an SSL client certificate in the printer, and set it as
the SSL client certificate.

If an SSL client certificate cannot be set on the printer,
select an option other than EAP-TLS for the authentication
method.
016-407 [Cause] After automatically obtained the IP address, the printer failed
016-408 to retrieve proxy server settings from the DHCP server.
016-409
[Remedy]Modify the customized program and install it again.
016-410
016-411
016-412
016-422 [Cause] The printer is off-line.
[Remedy]Perform the following:

When another error massage is displayed, solve the
problem first.
 When the printer is in maintenance mode, complete the

maintenance operation.

When another device is accessing the printer, wait until the
access is complete.
If the problem persists, switch off the printer power, make sure
that the touch screen is blank, and then switch on the printer
power. If the same message is displayed again, contact your
Problem Solving

local dealer.
016-423 [Cause] The printer is off-line.
[Remedy]Perform the following:
 When another error massage is displayed, solve the

problem first.

When a user is using the printer touch screen, complete the
user operation.
11 
When another device is accessing the printer, wait until the
access is complete.
If the problem persists, switch off the printer power, make sure
that the touch screen is blank, and then switch on the printer
power. If the same message is displayed again, contact your
local dealer.
016-424 [Cause] The printer is in Power Saver mode.
016-425
[Remedy]Exit the Power Saver mode. If the problem persists, switch off
the printer power, make sure that the touch screen is blank,
and then switch on the printer power. If the same message is
displayed again, contact your local dealer.
016-450 [Cause] The SMB host name already exists.
[Remedy]Change the host name.
016-453 [Cause] Updating of the IPv6 address and host name for the DNS
server failed.
[Remedy]Check whether the IP address of the DNS server is set
correctly.

174
 Error Code

Error Code Cause/Remedy

016-454 [Cause] Unable to retrieve the IP address from DNS.
[Remedy]Confirm the DNS configuration and IP address retrieve
setting.
016-455 [Cause] Connection to the SNTP server timed out.
[Remedy]Confirm the network cable connection and the IP address of
the SNTP server are correct.
016-456 [Cause] Received a message from the SNTP server stating that the
server is not synchronized with the standard time source.
[Remedy]Confirm the SNTP server settings.
016-500 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
016-502 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
016-503 [Cause] Unable to resolve the SMTP server name when sending e-
mail.
[Remedy]Check on Printer Configuration Web Tool whether the SMTP
server settings are correct. Also, confirm whether the DNS
server settings are correct.
016-514 [Cause] An error occurred during processing of an XPS document.
[Remedy]If an error occurred while printing from a driver which supports
XPS, print from the application using another print driver

Problem Solving
(PCL, etc.).
If an error occurred while direct printing an XPS document,
print using the print driver (PCL, etc.) from XPS Document
Viewer.
Note
 XPS stands for XML Paper Specification.

016-515 [Cause] There was insufficient memory during processing of an XPS 11

document.
[Remedy]Take one of the following measures:

Set the image quality setting to standard. See the help of
the print driver.
 Print using the print driver (PCL, etc.) from XPS Document

Viewer.
Note
 XPS stands for XML Paper Specification.

175
 Problem Solving

Error Code Cause/Remedy

016-516 [Cause] The Print Ticket included in the XPS document includes an
invalid description or a print setting not supported by the
printer.
[Remedy]Check whether there is a problem with the method of using
the application that sent the print job, or with the content of the
print instruction.
If your application usage and print instruction are correct,
check with the application manufacturer that sent the print job
for operations of the application, not with FUJIFILM.
If the error still is not resolved, contact your local dealer.
Note
 XPS stands for XML Paper Specification.

016-519 [Cause] The number of pages reached the maximum number of pages
specified, and the print job is terminated.
[Remedy]Have your system administrator change the maximum limit of
printable pages.
016-522 [Cause] LDAP server SSL authentication error. Unable to acquire an
SSL client certificate.
[Remedy]The LDAP server is requesting an SSL client certificate. Set
an SSL client certificate on the printer.
016-523 [Cause] LDAP server SSL authentication error. The server certificate
data is incorrect.
[Remedy]the printer cannot trust the SSL certificate of the LDAP server.
Register the root certificate for the LDAP server's SSL
certificate to the printer.
Problem Solving

016-524 [Cause] LDAP server SSL authentication error. The server certificate
will expire soon.
[Remedy]Change the SSL certificate of the LDAP server to a valid one.
You can clear this error by disabling SSL/TLS communication
for LDAP; however, note that this will not ensure the validity of
the LDAP server.
016-525 [Cause] LDAP server SSL authentication error. The server certificate
11 has expired.
[Remedy]Change the SSL certificate of the LDAP server to a valid one.
You can clear this error by disabling SSL/TLS communication
for LDAP; however, note that this will not ensure the validity of
the LDAP server.
016-526 [Cause] LDAP server SSL authentication error. The server name does
not match the certificate.
[Remedy]Set the same LDAP server address to the printer and to the
SSL certificate of the LDAP server. You can clear this error by
disabling SSL/TLS communication for LDAP; however, note
that this will not ensure the validity of the LDAP server.
016-527 [Cause] LDAP server SSL authentication error. This is an SSL
authentication internal error.
[Remedy]An error occurred in the software. Contact your local dealer.

176
 Error Code

Error Code Cause/Remedy

016-529 [Cause] An error occurred when connecting to the Remote Download
server. There was no response from the server within the
specified time (45 seconds).
[Remedy]Confirm the network connection. Check whether the Remote
Download server is correctly set on the network.
016-533 [Cause] Kerberos server authentication protocol error
[Remedy]The time difference between the printer and the Kerberos
server exceeded the clock skew limit value set on the
Kerberos server. Check whether the clocks on the printer and
Kerberos server are correctly set. Also check whether the
summer time and the time zone are correctly set on the printer
and Kerberos server.
016-534 [Cause] Kerberos server authentication protocol error
[Remedy]Check whether the domain name and the server address
have been correctly set on the printer. For connection to
Windows Server, specify the domain name in uppercase.
016-535 [Cause] The specified file does not exist on the Remote Download
server.
[Remedy]Confirm the file.
016-536 [Cause] An error occurred when accessing the DNS prior to
connecting to the Remote Download server.
[Remedy]Confirm the connection with the DNS. Also check whether the
Remote Download server name is registered to the DNS.
016-537 [Cause] Could not connect to the Remote Download server. The port
of the destination Remote Download server is not open.

Problem Solving
[Remedy]Confirm the port in the network settings.
016-538 [Cause] An error occurred when writing the remote download file to the
hard disk. The file obtained from the Remote Download server
could not be written to the hard disk.
[Remedy]Confirm the amount of available space, and delete files that
are no longer required. Alternatively, replace the hard disk.
016-539 [Cause] Kerberos server authentication protocol error
[Remedy]An error occurred in the software. Contact your local dealer.
11
016-543 [Cause] The specified domain was deleted from your authentication
management software.
[Remedy]Select [Refresh] on the [Domain] screen, and update the
domain information, or add the domain to your authentication
management software.
016-545 [Cause] The specified domain was deleted from your authentication
management software.
[Remedy]Adjust the times of the computer of Active Directory and the
computer on which your authentication management software
is installed. Also, if the Windows Time Service of the computer
on which the software is installed has stopped, start the
service.
For more information on the process, refer to the manual for
your authentication management software.
016-546 [Cause] A Local User tried to obtain the information of another user.
[Remedy]Contact your local dealer.

177
 Problem Solving

Error Code Cause/Remedy

016-548 [Cause] The printer is not registered in your authentication
management software.
[Remedy]Register the printer in your authentication management
software.
For more information on the process, refer to the manual for
your authentication management software.
016-553 [Cause] Your authentication management software does not support
the interface version of the printer.
[Remedy]You must upgrade your authentication management software.
016-554 [Cause] The login name and password used for domain user
authentication of your authentication management software is
invalid.
[Remedy]Correctly set the login name and password used for domain
user authentication of your authentication management
software.
016-555 [Cause] Connection to your authentication management software to
the database or the active directory timed out.
[Remedy]Check whether you can connect from your authentication
management software to the database or Active Directory.
For more information on the process, refer to the manual for
your authentication management software.
016-556 [Cause] Connection to your authentication management software to
the database timed out because of an overload.
[Remedy]Because the service is overloaded, wait for a while and try the
same operation again. If the error still is not resolved, check
Problem Solving

your authentication management software.

For more information on the process, refer to the manual for
your authentication management software.
016-557 [Cause] Your authentication management software internal error
occurred.
[Remedy]Check your authentication management software.

11 For more information on the process, refer to the manual for

your authentication management software.
016-558 [Cause] The printer received an unknown error from your
authentication management software.
[Remedy]Contact your local dealer.
016-559 [Cause] A remote download parameter error occurred. An invalid
value is set for essential system data.
[Remedy]Confirm the settings for essential system data.
016-560 [Cause] A communications error occurred between the printer and
your authentication management software.
[Remedy]Check whether the network cable is connected, and confirm
the settings of your authentication management software.
Also, print a Configuration Report, and if the DNS address of
the server is set to "Server Name / IP Address" for
"Authentication Agent", check whether DNS is enabled.

178
 Error Code

Error Code Cause/Remedy

016-564 [Cause] Failed to authenticate the Remote Download server.
[Remedy]Confirm the login name and password to access the Remote
Download server. If the error still is not resolved, contact your
local dealer.
016-565 [Cause] Backup failed.
[Remedy]Make sure that the USB memory device is inserted securely. If
this error occurs during data backup, make sure on your
computer that a folder named “backup” exists in the USB
memory device.
016-566 [Cause] Backup or restoration failed.
[Remedy]For backup, store the firmware download file in the “dwld”
folder of your USB memory device, and attach the USB
memory device to the printer. For restoration, make sure that
the versions of software are the same as those for backup.
Make sure that the backup files are created by your printer.
016-567 [Cause] The capacity is not sufficient for backup or for data encryption.
[Remedy]Delete existing backup files to make free space.
016-568 [Cause] Access to HDD or USB failed, or the backup file for restoration
may have a problem.
[Remedy]Delete existing backup files. For USB backup or restoration,
make sure that the USB memory device is installed correctly.
If the error is repeated, format the USB memory device on
your computer.
016-569 [Cause] An error occurred in your authentication management
software.

Problem Solving
[Remedy]Contact your local dealer.
016-570 [Cause] Unable to print because of insufficient memory for job tickets.
[Remedy]Increase the size of memory for job tickets, switch off the
printer power, make sure that the touch screen is blank, and
then switch on the printer power. Try the same operation.
016-571 [Cause] Unable to print because the content of the job ticket is
incorrect.
[Remedy]Check whether there the print settings are correct, correct the
11
print settings, and then send the print job again.
016-572 [Cause] Unable to print because the paper attribute specified for the
job ticket is for paper (paper size, paper quality, or paper
color) that cannot be used on this machine.
[Remedy]Check whether the paper specified for printing can be used by
this machine.
016-573 [Cause] Unable to print because the content of the job ticket is
incorrect.
[Remedy]Check whether the print driver is correctly installed on the
computer that specified printing, whether the operating
conditions are satisfied, and whether the driver is one that can
be used with this machine.

179
 Problem Solving

Error Code Cause/Remedy

016-700 [Cause] The job was suspended because the number of the digits for
the Secure Print or Charge Print passcode set on the print
driver was less than the minimum passcode length for stored
jobs specified on the printer.
[Remedy]On the print driver, set the passcode string equal to or longer
than the specified minimum passcode length for stored jobs.
016-701 [Cause] Unable to process print data because of insufficient memory.
[Remedy]Stop unnecessary ports or delete unnecessary data to
increase memory.
016-702 [Cause] Unable to process print data because of insufficient print page
buffer.
[Remedy]Take one of the following measures:

Lower the print image quality. See the help of the print
driver.
 Increase the print page buffer size by adding memory.

016-705 [Cause] You have not used the print driver for the printer.
[Remedy]Use the print driver appropriate for the printer.
If the error still is not resolved, contact your local dealer.
016-706 [Cause] The storage space is insufficient because the number of
Secure Print users exceeded the maximum limit.
[Remedy]Delete unnecessary files from the printer, and delete
unnecessary Secure Print users.
016-707 [Cause] A Sample Set job error.
[Remedy]Contact your local dealer.
Problem Solving

016-708 [Cause] Unable to annotate because of insufficient storage space.

[Remedy]Delete unnecessary data from the storage space.
016-709 [Cause] An error occurred during print processing.
016-710
[Remedy]Contact your local dealer.
016-715 [Cause] The printer failed to access the ESCP form because the
password of the ESCP form does not match.
11 [Remedy]Enter the correct password of the ESCP form.
016-718 [Cause] Unable to process the PCL print data because of insufficient
memory.
[Remedy]Reduce the resolution, or cancel 2 sided printing or N up
feature, and then print again.
016-719 [Cause] Unable to process the PCL print data because of insufficient
print page buffer.
[Remedy]Increase the size of the print page buffer.
016-720 [Cause] An invalid command is included in PCL print data.
[Remedy]Confirm the print data and try printing again.
016-721 [Cause] ESC/P-K command error occurred.
[Remedy]Confirm the print data.
016-728 [Cause] An unsupported tag is included in the TIFF file.
[Remedy]Confirm the print data.

180
 Error Code

Error Code Cause/Remedy

016-729 [Cause] Unable to print because the number of colors or the resolution
of the TIFF file exceeds the allowed range.
[Remedy]Change the number of colors or resolution for the TIFF file,
and execute the operation again.
016-731 [Cause] Unable to print TIFF data because it was interrupted.
[Remedy]Retry printing.
016-732 [Cause] The form specified by emulation has not been registered at
the host side.
[Remedy]Resend the form data.
016-733 [Cause] Probable causes are as follows:
1. Unable to obtain the IP address (the string after "@" in the
destination e-mail address) when e-mail is sent.
2. DNS server was unable to resolve the Internet address (the
string after "@") by the DNS server when e-mail is sent.
[Remedy]For 1, confirm the e-mail address.
For 2, confirm the DNS server address.
016-741 [Cause] An error occurred during the update process of the printer.
016-742
[Remedy]Switch off the printer power, make sure that the touch screen
016-743
is blank, and then switch on the printer power. If the error still
016-744
is not resolved, contact your local dealer.
016-745
016-746 [Cause] An unsupported feature is included in the received PDF.
[Remedy]Print using a print driver.
016-749 [Cause] The printer language received from the print driver is
unsupported by this machine.

Problem Solving
[Remedy]Use the printer's print driver for printing. If the error still is not
resolved, contact your local dealer.
016-750 [Cause] The printer received a printing job ticket with a PDF or XPS
from an application that allows direct transmissions of files,
but the printing job ticket data had a grammar or print
instruction unsupported by the printer.
[Remedy]Check whether you are correctly using the application and
whether the print instruction was correct.
11
If your application usage and print instruction are correct,
check with the application manufacturer that sent the print job
for operations of the application.
If the error still is not resolved, have the Configuration Report,
the Job History Report, and the print data with the printing job
ticket ready, and contact your local dealer.
Note
 XPS stands for XML Paper Specification.

181
 Problem Solving

Error Code Cause/Remedy

016-751 [Cause] Probable causes are as follows:
1. During the PDF Bridge processing, a syntax or parameter
error occurred, an undefined command was used, and a
PDF file was damaged.
2. When [Print Processing Mode [408])] for the PDF Direct
Print feature has been set to [PS([1])], a PDF file including
OpenType fonts is processed.
[Remedy]For 1, use the print driver to print the document.
For 2, create a PDF file in which OpenType fonts are not
included.
016-752 [Cause] Unable to process for PDF Bridge because of insufficient
memory space.
[Remedy]Lower the image quality to reduce the data size.
016-753 [Cause] The password entered does not match that of the PDF file.
[Remedy]Enter the correct password on the printer.
016-755 [Cause] Attempted to process a print-protected PDF file.
[Remedy]Cancel the print protection using Acrobat® Reader®, and try
printing again.
016-756 [Cause] Do not have permission to use the service.
[Remedy]Consult your system administrator.
016-757 [Cause] The account information is incorrect.
[Remedy]Check the account information you entered and the account
information registered for the printer, to see if the information
matches.
Problem Solving

016-758 [Cause] The division does not have permission to use the service.
[Remedy]Consult your system administrator.
016-759 [Cause] The number of pages reached the maximum number of pages
for this service.
[Remedy]Consult your system administrator.
016-761 [Cause] An error occurred during image processing.
11 [Remedy]See the help of the print driver. If the error is not resolved, set
[Print Page Mode] to [On].
016-762 [Cause] The specified printer language is not installed on the printer.
[Remedy]Specify correct printer language.
016-764 [Cause] Unable to connect to the SMTP server.
[Remedy]Consult the SMTP server administrator.
016-765 [Cause] Unable to send the e-mail because the hard disk on the SMTP
server is full.
[Remedy]Consult the SMTP server administrator.
016-766 [Cause] An error occurred on the SMTP server.
[Remedy]Consult the SMTP server administrator.
016-767 [Cause] Unable to send the e-mail because the address is not correct.
[Remedy]Confirm the address, and try sending again.

182
 Error Code

Error Code Cause/Remedy

016-768 [Cause] Unable to connect to the SMTP server because the printer's
mail address is incorrect.
[Remedy]Confirm the printer's mail address.
016-769 [Cause] The SMTP server does not support delivery receipts (DSN).
[Remedy]Send e-mail without setting delivery receipts (DSN).
016-772 [Cause] The DNS server address is not set.
[Remedy]Set the DNS server address.
016-781 [Cause] Probable causes are as follows:
1. The mail server cannot be found during e-mail sending
(TCP/IP session establishment failed).
2. the printer received an SMTP server error from the mail
server during e-mail sending.
[Remedy]For 1, take one of the following measures:

Check whether the network cables are plugged in securely.
 Check whether the IP address of the SMTP server is

specified correctly.
For 2, check whether or not ASCII characters are used in
machine's e-mail address and host name. Available ASCII
characters are alphabets and numbers.
016-792 [Cause] The specified job history does not exist.
[Remedy]Try the same operation.
016-799 [Cause] An invalid print parameter is included in the print data of the
application, or the print data and the Print Setup settings may
not match.

Problem Solving
[Remedy]Check the print data of the application and the Print Setup
settings, and try printing again.

“017-001”–“017-999”

Error Code Cause/Remedy

017-500 [Cause] Illegal response from the Job Limit Server. 11
[Remedy]Check the job parameter settings, and try again. If the error
still is not resolved, contact your local dealer.
017-501 [Cause] You are not permitted to print.
[Remedy]Consult your system administrator to change your
authorization.
017-503 [Cause] The number of digits of the print job password exceeded the
maximum limit.
[Remedy]Use the smaller number of digits for your print job password
and try the same operation.
017-504 [Cause] Connection to the Job Limit server failed.
017-505
[Remedy]Check the network status. Check if the Job Limit server is
working.
017-506 [Cause] The job was canceled due to rejection by the Job Limit server.
[Remedy]Consult your system administrator.

183
 Problem Solving

Error Code Cause/Remedy

017-507 [Cause] The direct print feature is disabled on the printer.
[Remedy]Enable the direct print feature.
017-508 [Cause] The estimated number of sheets for Job Limit is zero.
[Remedy]Confirm that the job parameters and the print data are correct,
and then perform the process again. If the error still is not
resolved, contact your local dealer.
017-713 [Cause] The SMTP server does not support STARTTLS.
[Remedy]Change SSL/TLS communication setting to other than
[STARTTLS].
017-714 [Cause] SSL connection to the SMTP server failed.
[Remedy]Confirm whether the SMTP server supports SSL connection.
If the server supports it, check the port number of the SMTP
server. If the error still is not resolved, contact your local
dealer.
017-715 [Cause] SMTP server SSL server authentication error. The server
certificate is invalid.
[Remedy]The printer cannot trust the SSL certificate of the SMTP
server. Register the root certificate for the SMTP server's SSL
certificate to the printer.
017-716 [Cause] SMTP server SSL server authentication error. It is before the
valid period of the server certificate.
[Remedy]Use the valid SSL server certificate of the SMTP server. You
can avoid this error by setting [SMTP-SSL/TLS
Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
Problem Solving

017-717 [Cause] SMTP server SSL server authentication error. The server
certificate expired.
[Remedy]Use the valid SSL server certificate of the SMTP server. You
can avoid this error by setting [SMTP-SSL/TLS
Communication] under [SSL/TLS Settings] to [Disabled],
however the validity of the server cannot be warranted.
017-718 [Cause] SMTP server SSL server authentication error. The server
11 name and certificate do not match.
[Remedy]Use the valid SSL server certificate of the SMTP server. You
can avoid this error by setting [SMTP-SSL/TLS
Communication] in [SSL/TLS Settings] to [Disabled], however
the validity of the server cannot be warranted.
017-719 [Cause] SMTP server SSL server authentication error. SSL
authentication internal error.
[Remedy]Execute the operation again. If the error still is not resolved,
contact your local dealer.
017-720 [Cause] Invalid Contact Type value
[Remedy]Correct the value of Contact Type specified in the PJL
command, and try again.
017-721 [Cause] Invalid Geographic Region value
[Remedy]Correct the value of Geographic Region specified in the PJL
command, and try again.

184
 Error Code

Error Code Cause/Remedy

017-729 [Cause] When the printer is used as a print job storage device, print
job sending was stopped temporarily because the number of
jobs in the printer exceeded the maximum receivable volume
or the space for spool data was insufficient.
[Remedy]Take one of the following measures:
 Enable Spool for IPP on Printer Configuration Web Tool of

the destination machine.


Wait for a while and try the same operation again.
017-730 [Cause] When the printer is used as a print job storage device, the
computer failed to send a job to the printer because a network
error occurred.
[Remedy]Confirm the following:
 The network cable is connected properly.


The storage destination machine is powered on.

The IPP port of the storage destination machine is enabled.
If the error still is not resolved, contact your local dealer.
017-732 [Cause] When the printer is used as a print job storage device, the
computer failed to send a job because the printer is off-line.
[Remedy]Set the print mode to online on the destination machine. If the
error still is not resolved, contact your local dealer.
017-733 [Cause] When the printer is used as a print job storage device, an
internal error in the software is occurred while the job sending
to the printer.
[Remedy]Execute the operation again. If the error still is not resolved,
contact your local dealer.

Problem Solving
017-735 [Cause] Device usage is prohibited.
[Remedy]Execute the operation again. If the error still is not resolved,
contact your local dealer.
017-755 [Cause] Software download error.
[Remedy]Take one of the following measures:

Check the settings of [Software Update] on Printer
Configuration Web Tool.
 Download the software through USB. 11
017-759 [Cause] An error occurred during firmware update in the printer.
[Remedy]Contact your local dealer.
017-780 [Cause] A job suspended with [Print Around] was automatically
deleted after a certain period of time.
[Remedy]Change the settings of [Print Around] if necessary.
017-789 [Cause] A logic error occurred.
[Remedy]Check the job parameter settings, and try again. If the error
still is not resolved, contact your local dealer.
017-790 [Cause] You are not permitted to print.
017-791
[Remedy]Check the time permitted for the operation for you, and try
again. Consult your system administrator to change your
authorization.

185
 Problem Solving

Error Code Cause/Remedy

017-792 [Cause] You are not permitted to print.
017-793
[Remedy]Consult your system administrator to change your
017-794
authorization.
017-795
017-796
017-797
017-798
017-799

“018-001”–“020-999”

Error Code Cause/Remedy

018-400 [Cause] IPsec setting error.
[Remedy]Remove the inconsistency of the IPsec settings, and enable
IPsec again.

When [Preshared Key] is set in [IKE Authentication
Method], set the passcode.
 When [Digital Signature] is set in [IKE Authentication

Method], set an IPsec certificate.

018-405 [Cause] An error occurred during LDAP authentication.
[Remedy]The account is disabled in the active directory of the
authentication server, or the access is set to disabled. Consult
your network administrator.
018-556 [Cause] Received the “XRXERROR” error detection code from the
HTTP server.
Problem Solving

[Remedy]1. Check whether the specified drive and directory is available

on the destination HTTP server for the scanned document.
2. Perform the same operation again. If the problem persists,
contact your local dealer.
018-560 [Cause] A user authentication error occurred. (Received HTTP Status
401).
[Remedy]Check the following:
11 
The destination HTTP server for the scanned document is
accessible by PC.
 Login name


Login password

The HTTP server name
 The HTTP server path name

018-561 [Cause] The hostname or the script storage location is not correct.
(Received HTTP Status 404).
[Remedy]Check the following:

The destination HTTP server for the scanned document is
accessible by PC.
 The HTTP server name


The HTTP server path name

186
 Error Code

Error Code Cause/Remedy

018-562 [Cause] A client-side error occurred. (Received HTTP Status 4xx other
than 401 and 404).
[Remedy]Check the following:
 The destination HTTP server for the scanned document is

accessible by PC.

The server settings
018-563 [Cause] A server-side error occurred. (Received HTTP Status 5xx).
[Remedy]Check the following:
 The destination HTTP server for the scanned document is

accessible by PC.

The server settings
018-564 [Cause] DNS resolution for the specified hostname failed.
[Remedy]Check the following:
 The destination HTTP server for the scanned document is

registered on the DNS server.


the printer is connected to the DNS server.

The address of the DNS server is set on the printer.
018-565 [Cause] DNS resolution for the proxy server name set on the printer
failed.
[Remedy]Check the following:

The proxy server name set on the printer is registered on
the DNS server.
 the printer is connected to the DNS server.


The address of the DNS server is set on the printer.
018-566 [Cause] Unable to connect to the HTTP server.

Problem Solving
[Remedy]Check the following:
 The network cable connection on the printer


The destination HTTP server for the scanned document is
accessible by PC.
018-570 [Cause] A client certificate authentication error occurred on the HTTP
server.
[Remedy]Check the following:
 The destination HTTP server for the scanned document is
11
accessible by PC.

The SSL client certificate is registered on the printer.

The device certificate is correctly registered on the HTTP
server.
018-590 [Cause] A file or folder of the same name was detected on the server.
[Remedy]Take one of the following measures:
1. Execute the operation again by not accessing the same
folder or the same server from multiple machines.
2. If the error still is not resolved, contact your local dealer.
018-595 [Cause] Multiple entries containing the same smart card information
were detected in the database of the LDAP server.
[Remedy]Correct the temporary user entries of the LDAP server so that
they do not contain the same smart card information.

187
 Problem Solving

Error Code Cause/Remedy

018-596 [Cause] An error occurred during LDAP server authentication.
[Remedy]Execute the operation again. If the error still is not resolved,
contact your local dealer.
018-700 [Cause] The network for Web Applications is being initialized.
[Remedy]Wait for a while, and then execute the operation again.
018-709 [Cause] Network communication error
[Remedy]Take one of the following measures depending on the setting:
For IPv4 environment

Check the IPv4 address of the printer.
 Confirm whether the network cable is connected correctly.


Check the address of the DHCP server.
For IPv6 environment

Confirm whether the global address distributed from an
IPv6 router is assigned to the IPv6 address of the printer.
 Confirm whether the network cable is connected correctly.


Confirm whether the IPv6 router is set correctly.
018-715 [Cause] Kerberos server authentication protocol error. There is no
authentication method which supports both the printer
authentication and Kerberos server authentication.
[Remedy]Take one of the following measures:

Set the appropriate authentication method in the Kerberos
server.

Disable the FIPS140 validation mode of the printer. If the
error still is not resolved, contact your local dealer.
Problem Solving

018-724 [Cause] The user password set in the Kerberos server expired.
018-725
[Remedy]Extend the expiration date of the password.
018-728 [Cause] Authentication by the Kerberos server failed.
[Remedy]Take one of the following measures:

When the root CA certificate of the KDC certificate is not
registered, register the root CA certificate.

11
 When the KDC certificate is revoked, update the KDC

certificate of the server.


Confirm that the address of the Kerberos server set in the
printer and the address on the KDC certificate of the server
match.

188
 Error Code

“023-001”–“025-999”

Error Code Cause/Remedy

024-312 [Cause] An error occurred in the printer.
024-313
[Remedy]Switch off the printer power, make sure that the touch screen
024-314
is blank, and then switch on the printer power. If the same
024-315
message is displayed again, contact your local dealer.
024-322
024-323
024-324
024-340
024-341
024-342
024-343
024-345
024-346
024-347
024-348
024-349
024-350
024-351
024-352
024-353
024-354 [Cause] An error occurred in the printer.
024-355
[Remedy]Switch off the printer power, make sure that the touch screen
024-356
is blank, and then switch on the printer power. If the same
024-357
message is displayed again, contact your local dealer.
024-358
024-359
024-360

Problem Solving
024-361
024-362
024-363
024-364
024-365
024-366
024-367
024-368
024-370 11
024-371
024-372
024-373
024-375
024-376 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
024-701 [Cause] The specified paper type is not compatible with the Face Up/
Down Output setting selected.
[Remedy]Specify a paper type that is compatible with the Face Up/
Down setting.
024-702 [Cause] Paper jam occurred while [When Paper Jam Occurs] is set to
[Cancel Print] in [Printer Settings].
[Remedy]Remove the jammed paper, and then try printing again.

189
 Problem Solving

Error Code Cause/Remedy

024-703 [Cause] Unable to print because the number of booklet pages exceeds
the maximum number allowed.
[Remedy]Use paper of less weight. Or, cancel the booklet creation.
024-707 [Cause] The paper type is not supported for duplex or inversion.
[Remedy]Change the paper type, or change to 1-sided printing.
024-708 [Cause] The paper type is not supported for duplex or inversion.
[Remedy]Change the paper type, or change to face-up printing.
024-742 [Cause] Booklet printing was specified for printer properties, but the
number of print pages for the job exceeded the maximum
number allowed for booklet creation.
[Remedy]Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
booklet creation setting.
024-746 [Cause] The specified paper type is not compatible with the specified
paper size, paper tray, output tray, or 2 sided printing.
[Remedy]Confirm the print data.
024-747 [Cause] Incompatible print parameters are used. The combination of
the specified features such as Document Size, Paper Size,
Paper Tray, 2 sided printing, and Output Tray is incompatible.
[Remedy]Confirm the print data, and try printing again.
024-775 [Cause] Booklet printing was specified for printer properties, but the
number of print pages for the job exceeded the maximum
number allowed for booklet creation.
[Remedy]Change the printer properties setting to split the pages
appropriately to create separate volumes, or to cancel the
Problem Solving

booklet creation setting.

“026-001”–“026-999”

Error Code Cause/Remedy

11 026-400 [Cause] More than two devices are connected to the USB host port.
[Remedy]Disconnect the third or more devices so that the number of
connected devices becomes two. If the error still is not
resolved, switch off the printer power, make sure that the
touch screen is blank, and then switch on the printer power.
026-710 [Cause] The printer has received and e-mail encrypted by S/ MIME,
but does not support the encryption method.
[Remedy]Take one of the following measures:

Ask the sender to send the e-mail encrypted by 3DES.

Disable the FIPS140 validation mode of the printer.
026-712 [Cause] An error occurred while operating from Printer Configuration
Web Tool.
[Remedy]Retry after waiting for a while.
026-718 [Cause] Incompatible print parameters are used. The combination of
the specified features such as Document Size, Paper Size,
Paper Tray, 2 sided printing, and Output Tray is incompatible.
[Remedy]Confirm the print data, and try printing again.

190
 Error Code

Error Code Cause/Remedy

026-726 [Cause] The printer configuration information at a print job
specification does not match the actual machine
configuration.
[Remedy]Modify the printer configuration information in the print driver
screen to match the actual machine configuration.
026-730 [Cause] The size of paper loaded in the specified tray is unknown.
[Remedy]Check whether the paper guides are correctly positioned in
the tray, and then try again.
026-731 [Cause] Invalid PIN number
[Remedy]Correct the PIN number specified in the PJL command, and
try again.
026-732 [Cause] Invalid print count value
[Remedy]Correct the print count value specified in the PJL command,
and try again.
026-733 [Cause] Invalid password
[Remedy]Correct the password specified in the PJL command, and try
again.
026-734 [Cause] Download failed.
[Remedy]Wait more than 1 minute after user operation is completed,
and then start downloading.

“027-001”–“032-999”

Problem Solving
Error Code Cause/Remedy
027-442 [Cause] The IP address of IPv6 already exists.
[Remedy]Change the [Self-Assigned Address 1] for IPv6 or the DHCPv6
address on the printer, or the IP address of IPv6 on the
network device, to remove the duplication of addresses.
027-443 [Cause] The IP address of IPv6 already exists.
[Remedy]Change the [Self-Assigned Address 2] for IPv6 on the printer,
or the IP address of IPv6 on the network device, to remove the
11
duplication of addresses.
027-444 [Cause] The IP address of IPv6 already exists.
[Remedy]Change the [Self-Assigned Address 3] for IPv6 on the printer,
or the IP address of IPv6 on the network device, to remove the
duplication of addresses.
027-445 [Cause] The manually configured IPv6 address of the printer is not
valid.
[Remedy]Change the IPv6 address of printer.
027-446 [Cause] The IP address of IPv6 set manually already exists.
[Remedy]Change the [Manual Address] for IPv6 on the printer, or the IP
address of IPv6 on the network device, to remove the
duplication of addresses.

191
 Problem Solving

Error Code Cause/Remedy

027-447 [Cause] The IP address of IPv6 network already exists.
[Remedy]Change the [Link-local Address] for IPv6 on the printer, or the
IP address of IPv6 on the network device, to remove the
duplication of addresses.
027-452 [Cause] IPv4 address duplication on the network.
[Remedy]Change the IPv4 address of the printer or the device on the
network.
027-500 [Cause] Unable to connect to the SMTP server.
[Remedy]Specify the SMTP server name correctly or specify the server
by using its IP address.
027-504 [Cause] An SMTP server error occurred.
[Remedy]Execute the operation again. If the error still is not resolved,
contact your local dealer.
027-700 [Cause] The domain section of the recipient's e-mail address is a
prohibited domain.
[Remedy]Specify a domain that is not prohibited for the domain section
of the recipient's e-mail address.
027-701 [Cause] The network cable is disconnected from the printer.
[Remedy]Connect the network cable securely if the cable is
disconnected.
027-702 [Cause] The specified recipient's certificate does not exist.
[Remedy]Register the certificate for the recipient on the printer.
027-703 [Cause] The specified recipient's certificate has expired.
[Remedy]Register a valid certificate for the recipient on the printer.
Problem Solving

027-705 [Cause] The specified recipient's certificate has been revoked.

[Remedy]Specify a valid certificate for the recipient.
027-710 [Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy]Ask the sender to send the e-mail with an S/MIME certificate
attached.

11 027-711 [Cause] No S/MIME certificate can be obtained from the received e-

mail.
[Remedy]Import the sender's S/MIME certificate to the printer, or ask the
sender to send S/MIME signature mail with an S/ MIME
certificate attached.
027-712 [Cause] The received S/MIME certificate has expired, or is an
unreliable certificate.
[Remedy]Ask the sender to send the e-mail with a valid S/MIME
certificate attached.
027-713 [Cause] The received e-mail has been discarded because it may have
been altered on its transmission route.
[Remedy]Inform this error to the sender, and ask the sender to send the
e-mail again.

192
 Error Code

Error Code Cause/Remedy

027-714 [Cause] The received e-mail has been discarded because the address
in its From field is different from the mail address in the S/
MIME signature mail.
[Remedy]Inform the sender that the mail addresses differ, and ask the
sender to send the e-mail again.
027-715 [Cause] The received S/MIME certificate has not been registered on
the printer, or has not been set for use on the printer.
[Remedy]Import the sender's S/MIME certificate to the printer, or
change settings to use the S/MIME certificate on the printer if
the S/MIME certificate has already been registered.
027-716 [Cause] The received S/MIME certificate has been discarded because
the certificate was unreliable.
[Remedy]Ask the sender to send the e-mail with a reliable S/MIME
certificate attached.
027-717 [Cause] Unable to obtain SMTP server address for e-mail
transmissions from the DNS server.
[Remedy]Check whether the DNS server is set correctly.
027-720 [Cause] Unable to find the server of an application interface
destination.
[Remedy]Confirm the DNS server address. Or, check whether the
computer on which the application is installed has been
registered on the DNS server.
027-721 [Cause] An application interface destination does not exist.
[Remedy]Check whether the application is operating correctly.
027-722 [Cause] The jobs timed out during connection with an application

Problem Solving
interface destination.
[Remedy]Try processing the job flow again.
027-723 [Cause] Authentication at the application interface destination failed.
[Remedy]Confirm the user name and password that is used when
creating a job flow.
027-724 [Cause] The application could not be accessed.
[Remedy]Check whether the application is operating correctly. If it is
11
operating correctly, confirm the log.
027-725 [Cause] A job operation failed using an application interface.
[Remedy]Check whether the application is operating correctly. If it is
operating correctly, confirm the log. If it is not operating,
confirm the network environment.
027-726 [Cause] The status of the application is unknown.
[Remedy]Check whether the application is operating correctly. If it is
operating correctly, confirm the log.
027-727 [Cause] Illegal parameter.
[Remedy]Check the job flow settings to see if the parameters are
correct.
027-728 [Cause] The number of files that are to be sent to external services
exceeded the maximum number.
[Remedy]Reduce the number of files, and send them again.

193
 Problem Solving

Error Code Cause/Remedy

027-735 [Cause] The data transfer using SSL is specified, but the SSL setting
of the printer is disabled.
[Remedy]Enable the SSL setting, or specify HTTP for the transfer
protocol.
027-736 [Cause] The server certificate verification feature of the printer is
disabled when the server certificate verification is required.
[Remedy]Enable the server certificate validation. Or, disable the server
certificate validation for data transfer.
027-757 [Cause] Probable causes are as follows:
1. An error occurred while connecting the server.
2. The reliable certificate has not been registered on the
printer.
3. The server addresses of the SSL server and the destination
server are not same.
4. The printer tries to communicate with the server using the
encryption method which is not supported on the printer.
5. The SSL client certificate has not been registered on the
printer.
6. The server certificate has been expired or will be expired
soon.
[Remedy]For 1), check connection between the printer and the server,
or the printer and the DNS server using ping or trace route.
For 2), import the CA certificate and intermediate certificate
reliable to the SSL server to the printer.
For 3), check whether or not the printer communicates via the
SSL proxy server which enables you to confirm the SSL
Problem Solving

communication. When the printer uses the server, set the

printer not to use the SSL proxy server.
For 4), check the encryption method supported on the printer.
Set the available encryption method to the SSL server setting.
For 5), import the SSL client certificate and configure the
setting to use the certificate.

11 For 6), check the date and time registered on the printer is
precise. If they are not, adjust the gap.
027-758 [Cause] The LDAP server sent back RFC2251 Result Message No
“49” (invalid credentials).
[Remedy]Make sure the login name and password are correctly set in
the LDAP server/directory settings. If the same message is
displayed again, contact your local dealer.
027-759 [Cause] The connection to the LDAP server specified in the LDAP
server/directory settings failed.
[Remedy]Make sure the network settings of the printer are correctly set.
If the same message is displayed again, consult the network
administrator and check the connection from the printer to the
server.
027-760 [Cause] An invalid parameter is specified by XJT command.
[Remedy]Confirm the specified parameter.

194
 Error Code

Error Code Cause/Remedy

027-761 [Cause] An on-demand print job was sent to the printer using the Web
Applications feature, but the time interval from receiving the
print job until starting the print processing exceeded the time
limit specified on the printer.
[Remedy]When multiple documents are to be printed, reduce the
number of documents, and then execute the operation again.
027-762 [Cause] An on-demand print job is sent to the printer using the Web
Applications feature, however, the specified job ticket is invalid
because of one of the following causes:

Abnormal change to the job ticket because of the printer
software failure
 Abnormal change to the job ticket because of a bug on the

sender's remote server


Abnormal change to the job ticket because of network
trouble

Intentional alteration to the job ticket
[Remedy]Execute the print job again. If the error still is not resolved,
contact your local dealer.
027-763 [Cause] The printer failed to verify the user information against the
remote accounting server.
[Remedy]Take one of the following measures:

Check whether the remote accounting server is operating
properly.

Check whether there is no network failure.
 Connect the network cable securely.


Confirm the settings on the printer.

Problem Solving
027-765 [Cause] DNS name resolution failed.
[Remedy]  Check if the destination WebDAV server is registered in the
DNS server.
 Check the connection to the DNS server.


Check the setting of the DNS server address.
027-766 [Cause] Proxy server name resolution failed.
[Remedy]  Check if the Proxy server is registered in the DNS server.
 Check the connection to the DNS server.
11

Check the setting of the DNS server address.
027-767 [Cause] SSL/TSL connection failed.
[Remedy]  Check if the destination WebDAV server is accessible from
a computer.
 Check the SSL settings in the destination WebDAV server.


Check the name of the destination WebDAV server.

Check the path to the destination in the WebDAV server.

195
 Problem Solving

Error Code Cause/Remedy

027-768 [Cause] Certificate validation error
[Remedy]  Check if the destination WebDAV server is accessible from
a computer.
 Check if the SSL server certificate for the destination

WebDAV server is registered in the printer.


Check if the SSL server certificate for the destination
WebDAV server is not expired, or is not in the certificate
revocation list. Check the time setting in the printer. Check
the certificate path for the SSL server certificate, and import
the CA certificate.

If a certificate is not registered in the destination WebDAV
server, disable certificate validation.
027-769 [Cause] WebDAV server connection error
[Remedy]  Check the network cable connection.

Check if the destination WebDAV server is accessible from
a computer.

Check the network interface.
027-772 [Cause] An error occurred during communication with the SMTP
server.
[Remedy]Use ASCII characters to modify the printer’s host name
setting. If the error still is not resolved, confirm with your
network administrator whether the SMTP server supports the
HELO command.
027-773 [Cause] An error occurred during communication with the SMTP
server.
[Remedy]Wait for a while, and then execute the operation again.
Problem Solving

027-774 [Cause] The specified e-mail address contains unsupported

characters.
[Remedy]Specify the e-mail address using only ASCII characters.
027-775 [Cause] Too many destination addresses have been specified.
[Remedy]Reduce the number of destination addresses. If the error still
is not resolved, confirm with your network administrator
11 whether the SMTP server supports the EHLO command.
027-776 [Cause] An error occurred during communication with the SMTP
server.
[Remedy]Use ASCII characters to modify the printer’s host name
setting. If the error is not resolved, confirm with your network
administrator whether the SMTP server supports the EHLO
command.
027-777 [Cause] The destination SMTP server does not support SMTP-AUTH.
[Remedy]On Printer Configuration Web Tool, disable authentication for
sending e-mail.
027-778 [Cause] The destination SMTP server does not support the SMTP-
AUTH system set on the printer.
[Remedy]Confirm the authentication type supported by the SMTP server
with your network administrator. the printer supports the
following authentication types: AUTH GSSAPI (only for
Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN,
AUTH LOGIN, AUTH CRAM-MD5.

196
 Error Code

Error Code Cause/Remedy

027-779 [Cause] Failed to authenticate the SMTP server.
[Remedy]Confirm the login name and password set to SMTP-AUTH.
027-780 [Cause] Network interface error.
[Remedy]Check the network interface.
027-782 [Cause] Maximum redirects have been reached.
[Remedy]Check the re-direct setting in the WebDAV server to see if a
re-direct loop occurs.
027-783 [Cause] Authorization failed.
[Remedy]  Check if the destination WebDAV server is accessible from
a computer.
 Check the login user name and password.


Check the name of the destination WebDAV server.

Check the path to the destination in the WebDAV server.
027-784 [Cause] Authorization failed.
[Remedy]Check the user name and password for the proxy server set in
the printer.
027-785 [Cause] WebDAV server connection timeout.
027-786
[Remedy]Wait for a while and try the same operation again. Consult
your network administrator if this failure is repeated.
027-788 [Cause] Request failed.
[Remedy]  Check if the specified drive and directory in the destination
WebDAV server is accessible.

Try the same operation.

Problem Solving
If the error still is not resolved, contact your local dealer.
027-789 [Cause] Access forbidden
[Remedy]  Share the destination file and folder to permit reading and
writing.
 Check the path to the destination.

027-790 [Cause] File not found

[Remedy]Check if the specified directory exists in the destination
WebDAV server.
11
027-791 [Cause] The method specified in the request is not allowed.
[Remedy]  Check if the destination is a WebDAV server.
 Share the destination file and folder to permit reading and

writing.

Check the path to the destination.
027-792 [Cause] Invalid file path
[Remedy]Check the path to the destination.
027-793 [Cause] The request failed.
[Remedy]  Check if the destination WebDAV server is accessible from
a computer.

Try the same operation.
If the error still is not resolved, contact your local dealer.

197
 Problem Solving

Error Code Cause/Remedy

027-794 [Cause] An internal error occurred.
[Remedy]  Check the WebDAV server is working correctly.
 Check if the destination WebDAV server is accessible from

a computer.
027-795 [Cause] Unknown method
[Remedy]  Check if the destination is a WebDAV server.

Share the destination file and folder to permit reading and
writing.
027-799 [Cause] The destination server does not have sufficient storage space.
[Remedy]Make sure that there is available space in the server.
029-700 [Cause] The request failed.
[Remedy]  Check the WebDAV server is working correctly.

Check if the destination WebDAV server is accessible from
a computer.
029-701 [Cause] An invalid response was received.
[Remedy]  Check if the destination WebDAV server is accessible from
a computer.

Check the server settings.
If the error still is not resolved, contact your local dealer.
029-702 [Cause] An unexpected error occurred.
[Remedy]Try the same operation. If the error still is not resolved, contact
your local dealer.
029-711 [Cause] Ethernet error. The proxy auto-config (PAC) file is invalid.
Problem Solving

[Remedy]Ask your network administrator to see if the format is

appropriate for JavaScript, and if the file size is 64 KB or less.
If the error still is not resolved, contact your local dealer.
029-712 [Cause] Ethernet error. A timeout error occurred when the printer
obtains a proxy auto-config (PAC) file.
[Remedy]Check and correct the following:

11
 LAN cable connection


Default gateway configuration

Subnet mask configuration
 DNS server address configuration

If the failure persists, the network or the HTTP server may

have a problem. Consult your network administrator.
If the error still is not resolved, contact your local dealer.
029-713 [Cause] Ethernet error. A connection error occurred when the printer
obtains a proxy auto-config (PAC) file.
[Remedy]Check and correct the following:

LAN cable connection
 Default gateway configuration


Subnet mask configuration

DNS server address configuration
If the failure persists, the network or the HTTP server may
have a problem. Consult your network administrator.
If the error still is not resolved, contact your local dealer.

198
 Error Code

Error Code Cause/Remedy

029-714 [Cause] Ethernet error. An error occurred when the printer obtains a
proxy auto-config (PAC) file.
[Remedy]When [Setup] in [Enable Proxy Server] is set to [Manual],
check the location setting. When [Setup] in [Enable Proxy
Server] is set to [Configuration Script], the location setting on
the DHCP server may have a problem. Consult your network
administrator.
If the location setting is correct, check on the HTTP server to
see if the PAC file exists.
If the error still is not resolved, contact your local dealer.
029-715 [Cause] Ethernet error. The proxy auto-config (PAC) file is invalid.
[Remedy]When [Setup] in [Enable Proxy Server] is set to [Manual],
check the location setting. When [Setup] in [Enable Proxy
Server] is set to [Configuration Script], the location setting on
the DHCP server may have a problem. Consult your network
administrator.
If the error still is not resolved, contact your local dealer.
029-716 [Cause] Ethernet error. A timeout error occurred when the printer
obtains the URL of a proxy auto-config (PAC) file.
[Remedy]Check and correct the following:
 LAN cable connection


Default gateway configuration

Subnet mask configuration
If the failure persists, the network or the DHCP server may
have a problem. Consult your network administrator.

Problem Solving
If the error still is not resolved, contact your local dealer.
029-717 [Cause] Ethernet error. An error occurred when the printer obtains a
proxy auto-config (PAC) file. The file was not found. The PAC
file location setting on the DHCP server may have a problem.
[Remedy]Consult your network administrator.
If the error still is not resolved, contact your local dealer.
029-718 [Cause] A timeout error occurred in HTTP communication. 11
[Remedy]Check the network connection status. Wait for a while, and
then execute the operation again.
029-719 [Cause] An HTTP communication error occurred. The device could not
access the server.
[Remedy]The specified document does not exist. Check the server
settings.
029-720 [Cause] An HTTP communication error occurred. The device failed to
access the file server.
[Remedy]Check the proxy server settings, user name, and password.
029-721 [Cause] An HTTP communication error occurred. The device failed to
access the proxy server.
[Remedy]Check the proxy server and DNS server settings.
029-722 [Cause] An HTTP communication error occurred. The device failed to
access the file server or proxy server.
[Remedy]Check the server settings or network connection status.

199
 Problem Solving

Error Code Cause/Remedy

029-723 [Cause] An error occurred in the SSL connection.
[Remedy]Confirm the access privilege for the server or SSL settings.
029-724 [Cause] An error occurred during data reception.
[Remedy]Turn the device off and then on, and then execute the
operation again. If problem persists, refer to your User Guide
for further details.
029-725 [Cause] An HTTP communication error (DNS name resolution failure)
occurred. The device failed to access the file server.
[Remedy]Check the DNS server or file server settings.
029-726 [Cause] Unable to process because of an internal error.
[Remedy]If two or more jobs are in progress, wait until the jobs are
complete, and then execute the operation again.
029-727 [Cause] An internal error occurred.
[Remedy]Turn the device off and then on, and then execute the
operation again. If problem persists, refer to your User Guide
for further details.

“041-001”–“044-999”

Error Code Cause/Remedy

041-310 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
Problem Solving

message is displayed again, contact your local dealer.

041-318 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
041-321 [Cause] An error occurred in the printer.

11 041-322
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
041-340 [Cause] An error occurred.
041-341
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
041-342 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
041-343 [Cause] An error occurred.
041-344
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.

200
 Error Code

Error Code Cause/Remedy

041-363 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
041-388 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
042-313 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
042-325 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
042-335 [Cause] An error occurred in the printer.
042-336
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
042-348 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
043-373 [Cause] An error occurred in the printer.

Problem Solving
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
044-329 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
11
044-370 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.

“045-001”–“046-999”

Error Code Cause/Remedy

045-310 [Cause] An error occurred.
045-311
[Remedy]Switch off the printer power, make sure that the touch screen
045-370
is blank, and then switch on the printer power. If the same
045-371
message is displayed again, contact your local dealer.

201
 Problem Solving

“055-001”–“058-999”

Error Code Cause/Remedy

058-310 [Cause] An error occurred in the printer.
058-311
[Remedy]Switch off the printer power, make sure that the touch screen
058-313
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.

“059-001”–“059-999”

Error Code Cause/Remedy

059-321 [Cause] An error occurred in the printer.
059-324
[Remedy]Switch off the printer power, make sure that the touch screen
059-326
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.

“060-001”–“060-999”

Error Code Cause/Remedy

060-341 [Cause] An error occurred in the printer.
060-342
[Remedy]Switch off the printer power, make sure that the touch screen
060-343
is blank, and then switch on the printer power. If the same
060-344
message is displayed again, contact your local dealer.
060-349
Problem Solving

060-350
060-351
060-352

11

202
 Error Code

“061-001”–“061-999”

Error Code Cause/Remedy

061-354 [Cause] An error occurred.
061-355
[Remedy]Switch off the printer power, make sure that the touch screen
061-356
is blank, and then switch on the printer power. If the same
061-357
message is displayed again, contact your local dealer.
061-358
061-359
061-360
061-361
061-362
061-363
061-364
061-365
061-366
061-367
061-368
061-369
061-370
061-371
061-372
061-373
061-390
061-391
061-392
061-393

“071-001”–“076-999”

Problem Solving
Error Code Cause/Remedy
072-210 [Cause] Tray 2 malfunction
[Remedy]Confirm the paper loading condition for the Tray 2, and then
switch off the printer power, make sure that the touch screen is
blank, and then switch on the printer power. If the error still is
not resolved, contact your local dealer. You can use a tray 11
other than Tray 2.
072-310 [Cause] Tray 2 malfunction
072-311
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
072-312 [Cause] The sheet feeder (Tray 2) may not be supported.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, remove the sheet feeder (Tray 2)
from the printer.
073-210 [Cause] Tray 3 malfunction
[Remedy]Confirm the paper loading condition for the Tray, and then
switch off the printer power, make sure that the touch screen is
blank, and then switch on the printer power. If the error still is
not resolved, contact your local dealer. You can use a tray
other than Tray 3.

203
 Problem Solving

Error Code Cause/Remedy

073-310 [Cause] Tray 3 malfunction
073-311
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
073-312 [Cause] The sheet feeder (Tray 3) may not be supported.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, remove the sheet feeder (Tray 3)
from the printer.
074-310 [Cause] Tray 4 malfunction
074-311
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
074-312 [Cause] The sheet feeder (Tray 4) may not be supported.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, remove the sheet feeder (Tray 4)
from the printer.

“077-001”–“077-999”

Error Code Cause/Remedy

077-314 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
Problem Solving

is blank, and then switch on the printer power. If the same

message is displayed again, contact your local dealer.
077-322 [Cause] An error occurred in the printer.
077-323
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.

11 077-327 [Cause] Tray modules exceeding the prescribed number or the ones
for other machine types are connected.
[Remedy]Remove unnecessary tray modules.

“081-001”–“091-999”

Error Code Cause/Remedy

091-312 [Cause] An error occurred in the printer.
091-313
[Remedy]Switch off the printer power, make sure that the touch screen
091-316
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.

204
 Error Code

“092-001”–“092-999”

Error Code Cause/Remedy

092-312 [Cause] An error occurred.
092-313
[Remedy]Switch off the printer power, make sure that the touch screen
092-314
is blank, and then switch on the printer power. If the same
092-315
message is displayed again, contact your local dealer.
092-318 [Cause] Density of Yellow color is low.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, pull out the drum and toner
cartridges of that color, and then insert them again.
If the error still is not resolved, contact your local dealer.
092-319 [Cause] Density of Magenta color is low.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, pull out the drum and toner
cartridges of that color, and then insert them again.
If the error still is not resolved, contact your local dealer.
092-320 [Cause] Density of Cyan color is low.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, pull out the drum and toner
cartridges of that color, and then insert them again.
If the error still is not resolved, contact your local dealer.

Problem Solving
092-321 [Cause] Density of Black color is low.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, pull out the drum and toner
cartridges of that color, and then insert them again.
If the error still is not resolved, contact your local dealer.

11
“093-001”–“093-999”

Error Code Cause/Remedy

093-320 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
093-324 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
093-339 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.

205
 Problem Solving

Error Code Cause/Remedy

093-441 [Cause] An error occurred in the toner cartridge [Y] (yellow).
[Remedy]Pull out the toner cartridge [Y] (yellow), shake the cartridge up
and down and left and right, and then insert the cartridge
again.
093-442 [Cause] An error occurred in the toner cartridge [M] (magenta).
[Remedy]Pull out the toner cartridge [M] (magenta), shake the cartridge
up and down and left and right, and then insert the cartridge
again.
093-443 [Cause] An error occurred in the toner cartridge [C] (cyan).
[Remedy]Pull out the toner cartridge [C] (cyan), shake the cartridge up
and down and left and right, and then insert the cartridge
again.
093-445 [Cause] The toner cartridge [K] (black) is empty.
[Remedy]Replace the toner cartridge [K] (black) with a new one.

“094-001”–“098-999”

Error Code Cause/Remedy

094-310 [Cause] An error occurred in the printer.
094-311
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
094-318 [Cause] An error occurred.
Problem Solving

[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
094-325 [Cause] An error occurred in the printer.
094-326
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
11
“099-001”–“101-999”

Error Code Cause/Remedy

099-396 [Cause] An error occurred in the printer.
099-397
[Remedy]Switch off the printer power, make sure that the touch screen
099-398
is blank, and then switch on the printer power. If the same
099-399
message is displayed again, contact your local dealer.

206
 Error Code

“102-001”–“115-999”

Error Code Cause/Remedy

102-356 [Cause] An error occurred.
103-314
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.

“116-001”–“116-999”

Error Code Cause/Remedy

116-220 [Cause] Failed to enter the Download mode.
[Remedy]Contact your local dealer.
116-310 [Cause] An error occurred in the printer.
116-311
[Remedy]Switch off the printer power, make sure that the touch screen
116-312
is blank, and then switch on the printer power. If the same
116-313
message is displayed again, contact your local dealer.
116-314
116-315
116-316
116-317
116-318
116-319
116-321
116-322
116-323

Problem Solving
116-324
116-325 [Cause] An error occurred.
116-328
[Remedy]Switch off the printer power, make sure that the touch screen
116-329
is blank, and then switch on the printer power. If the same
116-330
message is displayed again, contact your local dealer.
116-331
116-334
116-336
116-337 11
116-340
116-341
116-342 [Cause] An error occurred.
[Remedy]Contact your local dealer.

207
 Problem Solving

Error Code Cause/Remedy

116-343 [Cause] An error occurred.
116-345
[Remedy]Switch off the printer power, make sure that the touch screen
116-348
is blank, and then switch on the printer power. If the same
116-349
message is displayed again, contact your local dealer.
116-353
116-354
116-355
116-356
116-357
116-359
116-360
116-361
116-362
116-363
116-364
116-365
116-366
116-367
116-368
116-370 [Cause] An error occurred.
116-371
[Remedy]Switch off the printer power, make sure that the touch screen
116-372
is blank, and then switch on the printer power. If the same
116-373
message is displayed again, contact your local dealer.
116-374
116-376
116-377
116-378
116-379
116-380
116-381
Problem Solving

116-382
116-383
116-384
116-385
116-387 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
11 message is displayed again, contact your local dealer.
116-389 [Cause] An error occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
116-390 [Cause] An error occurred in the printer.
[Remedy]Follow the message displayed on the touch screen and
initialize the memory of the printer.
116-391 [Cause] An error occurred in the printer.
116-392
[Remedy]Switch off the printer power, make sure that the touch screen
116-393
is blank, and then switch on the printer power. If the same
116-394
message is displayed again, contact your local dealer.
116-395
116-396
116-397
116-399

208
 Error Code

Error Code Cause/Remedy

116-701 [Cause] Unable to use the 2 Sided Printing feature because of
insufficient memory.
[Remedy]Increase memory, or install the hard disk on the models of
which hard disk drive is an option. For information on installing
the hard disk, contact your local dealer.
116-702 [Cause] A print job was processed using a substitute font.
[Remedy]Check the print data.
116-710 [Cause] The correct document size could not be judged because the
receive data exceeded the HP-GL/2* spool size.
*: An optional component is required for some models. For
more information, contact your local dealer.
[Remedy]Increase the size assigned to HP-GL/2 auto layout memory.
116-713 [Cause] The data has been divided into several jobs because of
insufficient data storage space.
[Remedy]Delete unnecessary data from the data storage space.
116-714 [Cause] An HP-GL/2 command error occurred.
[Remedy]Check the print data.
116-719 [Cause] A feature not supported by the printer was executed.
[Remedy]Cancel the parameters not supported by the printer.
116-720 [Cause] An error occurred during print processing because of
insufficient memory.
[Remedy]Stop unnecessary ports or delete unnecessary data to free up
disk space.

Problem Solving
116-721 [Cause] The printer has processed the preset operation printing in
black and white due to the restriction settings.
[Remedy]Check the time permitted for the operation for you, and try
again, or consult your system administrator to change your
authorization.
116-722 [Cause] The printer has processed the preset operation printing in
116-723 black and white due to the restriction settings.
[Remedy]Consult your system administrator to change your 11
authorization.
116-724 [Cause] The printer has processed the preset operation printing in 2-
sided due to the restriction settings.
[Remedy]Consult your system administrator to change your
authorization.
116-726 [Cause] The printer has processed the preset operation printing in
black and white and in 2-sided due to the restriction settings.
[Remedy]Consult your system administrator to change your
authorization.
116-727 [Cause] The printer has processed the preset operation printing in 2-
sided due to the restriction settings.
[Remedy]Consult your system administrator to change your
authorization.

209
 Problem Solving

Error Code Cause/Remedy

116-728 [Cause] The printer has processed the preset operation printing in
black and white or in 2-sided due to the restriction settings.
[Remedy]Consult your system administrator to change your
authorization.
116-738 [Cause] The size and orientation of the form specified are not matched
with the paper to be printed.
[Remedy]Match the size and orientation of the paper with the form
specified, and print again.
116-739 [Cause] The form or logo data cannot be registered because memory
for the form and logo data or memory capacity is insufficient.
[Remedy]Delete unnecessary data, or free up the space for the form
memory.
116-740 [Cause] A numerical value operation error occurred because a value
exceeding the value limit of the printer was used in the print
data.
[Remedy]Check the print data.
116-741 [Cause] The form cannot be registered because the number of the
form registration exceeds the maximum number allowed.
[Remedy]Delete unnecessary form. The maximum number allowed is
2048 for machines with a hard disk drive or 64 for machines
with no hard disk drive.
116-742 [Cause] The logo data cannot be registered because the number of the
logo data registration exceeds the maximum number allowed.
[Remedy]Delete unnecessary logo data.
116-743 [Cause] The logo data or form cannot be registered because the
Problem Solving

memory for the form and logo data is insufficient.

[Remedy]Increase memory.
116-746 [Cause] The form specified is not registered.
[Remedy]Use the form registered, or register the form.
116-747 [Cause] The paper margin value is too large for the HP-GL/2* active
coordinates area.
11 *: An optional component is required for some models. For
more information, contact your local dealer.
[Remedy]Decrease the paper margin value, and then execute the
operation again.
116-748 [Cause] There is no plot data in the HP-GL/2* print data.
*: An optional component is required for some models. For
more information, contact your local dealer.
[Remedy]Check the print data.
116-749 [Cause] The job was cancelled because the specified font does not
exist.
[Remedy]Install the font, or set the print driver to replace the font.
116-750 [Cause] Banner sheet tray malfunction
[Remedy]Restore the tray to normal condition or change the Banner
sheet tray.

210
 Error Code

Error Code Cause/Remedy

116-751 [Cause] The process has been canceled because the data storage
space is full.
[Remedy]Delete stored data from the data storage space. If the error still
is not resolved, split the file and send the job again.
116-752 [Cause] The descriptions of the PDF or XPS printing job ticket have a
problem.
[Remedy]Execute the operation again. If the error still is not resolved,
contact your local dealer.
Note
 XPS stands for XML Paper Specification.

116-780 [Cause] There is a problem with the document attached to the received
e-mail.
[Remedy]Check the attached document.

“117-001”–“117-999”

Error Code Cause/Remedy

117-311 [Cause] An error occurred.
[Remedy]Contact your local dealer.
117-312 [Cause] An error occurred in the printer.
[Remedy]Contact your local dealer.
117-316 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen

Problem Solving
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
117-317 [Cause] An error occurred in the printer.
117-318
[Remedy]Wait until the printer restarts.
117-319 [Cause] An error occurred.
117-320
117-321
117-322
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still 11
is not resolved, contact your local dealer.
117-323
117-324
117-325
117-326
117-327
117-329
117-330 [Cause] An error occurred in the printer.
117-331
[Remedy]Switch off the printer power, make sure that the touch screen
117-332
is blank, and then switch on the printer power. If the same
117-333
message is displayed again, contact your local dealer.
117-343 [Cause] An error occurred in the printer.
117-345
[Remedy]Contact your local dealer.
117-347 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.

211
 Problem Solving

Error Code Cause/Remedy

117-348 [Cause] The unformatted SD card used in the other machine is
installed.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
117-349 [Cause] An error occurred in the printer.
117-354
[Remedy]Switch off the printer power, make sure that the touch screen
117-355
is blank, and then switch on the printer power. If the same
117-356
message is displayed again, contact your local dealer.
117-357 [Cause] TPM fail occurred.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
117-358 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
is not resolved, contact your local dealer.
117-360 [Cause] The year in the Date & Time setting is out of the available
range.
[Remedy]Turn off the printer, and turn it on again. Change the year to a
correct value. If the error still is not resolved, contact your local
dealer.
117-364 [Cause] The key information is illegal.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the error still
Problem Solving

is not resolved, contact your local dealer.

“118-001”–“122-999”

Error Code Cause/Remedy

11 118-310 [Cause] An error occurred in the printer.

[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
121-317 [Cause] An error occurred between the printer and the device
121-318 connected.
121-323
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.

212
 Error Code

“123-001”–“126-999”

Error Code Cause/Remedy

124-310 [Cause] An error occurred in the printer.
124-311
[Remedy]Switch off the printer power, make sure that the touch screen
124-312
is blank, and then switch on the printer power. If the same
124-313
message is displayed again, contact your local dealer.
124-314
124-315
124-316
124-317
124-318
124-319
124-320
124-321
124-322
124-323
124-324
124-325
124-326 [Cause] An error occurred in the printer.
[Remedy]Follow the on-screen instruction to enter information.
124-327 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.
124-328 [Cause] The punch unit settings are required.
[Remedy]Follow the on-screen instruction to set the punch unit.

Problem Solving
124-331 [Cause] An error occurred in the printer.
124-333
[Remedy]Switch off the printer power, make sure that the touch screen
124-334
is blank, and then switch on the printer power. If the same
124-335
message is displayed again, contact your local dealer.
124-337
124-338
124-339
124-340
124-341 11
124-342
124-343
124-344
124-345
124-346
124-347
124-348
124-349
124-350
124-351
124-352
124-353
124-354
124-355
124-356
124-357
124-359 [Cause] An error occurred in the printer.
[Remedy]Wait until the printer restarts.

213
 Problem Solving

Error Code Cause/Remedy

124-360 [Cause] An error occurred in the printer.
124-361
[Remedy]Switch off the printer power, make sure that the touch screen
124-362
is blank, and then switch on the printer power. If the same
124-363
message is displayed again, contact your local dealer.
124-372
124-373
124-374
124-380
124-381
124-382
124-383
124-390
124-391
124-392
124-393
125-311 [Cause] An error occurred in the printer.
[Remedy]Switch off the printer power, make sure that the touch screen
is blank, and then switch on the printer power. If the same
message is displayed again, contact your local dealer.

“127-001”–“132-999”

Error Code Cause/Remedy

127-310 [Cause] An error occurred in the printer.
127-311
[Remedy]Switch off the printer power, make sure that the touch screen
127-312
is blank, and then switch on the printer power. If the same
127-313
Problem Solving

message is displayed again, contact your local dealer.

127-314
127-315
127-320
127-353
127-354
127-396
127-398

11 127-399
132-310
132-311

Other Errors
This section describes the remedies when the following messages are displayed.

Error Message Cause and Remedy

A fault has occurred. Switch off [Cause] An error occurred.
the printer.
[Remedy]Switch off the printer power, make sure that the
(xxx-yyy)
touch screen is blank, and then switch the printer
power on again.
If the message persists, record the content
displayed for [(xxx-yyy)]. Then immediately
switch the power off, make sure that the touch
screen is blank, and then contact your local
dealer.

214
 Error Code

Error Message Cause and Remedy

Completed with an error. [Cause] An error occurred, and the operation terminated
(xxx-yyy) abnormally.
[Remedy]Execute the operation again.

Problem Solving
11

215
 Problem Solving

Paper Jams
When a paper jam occurred, the printer stops and an alarm beeps. A message is also
displayed on the touch screen. Follow the instructions displayed to remove the
jammed paper.
Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn
pieces, making sure that none remain inside the printer.
If a paper jam message appears again after you have cleared the paper jam, another
paper jam may be occurred in some other parts of the printer. Clear this by following
the message.
When the paper jam is cleared, printing is automatically resumed from the point when
the paper jam occurred.

CAUTION
Do not attempt to remove a paper deeply jammed inside the product,
particularly a paper wrapped around the fusing unit or the heat roller. Switch
off the product immediately and contact your local dealer.

Important

When a paper jam occurred, if you pull out a paper tray without checking the paper jam location, the
jammed paper may be torn and the pieces may remain inside the printer. This may cause machine
malfunctions; therefore, always check where the paper jam occurred first.

If any piece of jammed paper remains inside the printer, the paper jam message will not disappear
from the touch screen.

Clear the paper jams while the printer is powered on. If you turn off the printer, all data stored on the
memory of the printer will be erased.

Do not touch components inside the printer. This may cause print defects.
Problem Solving

11

216
 Paper Jams

Paper Jams in the Bypass Tray

The following describes how to clear paper jams occurring in the Bypass Tray.

1 Remove any paper from the Bypass Tray.

2 Hold both sides of the Bypass Tray, then pull it straight out of the printer.

Problem Solving
3 Remove Tray 1 from the printer.

11

217
 Problem Solving

4 Remove the jammed paper.

5 Insert Tray 1 into the printer, then push it all the way in.
Note

If the tray is extended for large size paper, the tray protrudes when it is inserted into the printer.
Problem Solving

6 Insert the Bypass Tray completely into the printer.

11

7 Verify or change the paper settings.

1) To confirm the same paper size, type, or color, select [OK].

2) To select a new paper size, type, or color, touch the current setting, then select a
new setting. Select [OK] to save the settings.

8 Press the Home button.

218
 Paper Jams

Paper Jams in Tray 1

The following describes how to clear paper jams occurring in Tray 1.

1 Remove any paper from the Bypass Tray.

2 Hold both sides of the Bypass Tray, then pull it straight out of the printer.

Problem Solving
3 Remove Tray 1 from the printer.

11

219
 Problem Solving

4 Remove any crumpled paper from the tray and any remaining paper jammed in the
printer.

5 Insert Tray 1 into the printer, then push it all the way in.
Note
 If the tray is extended for large size paper, the tray protrudes when it is inserted into the printer.
Problem Solving

6 Insert the Bypass Tray completely into the printer.

11

7 If [Tray Mode] is set to [Fully Adjustable], you are prompted to verify or change the
paper settings.

1) To confirm the same paper size, type, or color, select [OK].

2) To select a new paper size, type, or color, touch the current setting, then select a
new setting. Select [OK] to save the settings.

8 Press the Home button to return to the [Home] screen.

220
 Paper Jams

Paper Jams in Trays 2 to 4

The following describes how to clear paper jams occurring in Trays 2 to 4.

1 For the tray reported on the touch screen display, pull out the tray until it stops.

2 Lift the front of the tray slightly, and remove the tray from the printer.

Problem Solving
3 Remove any crumpled paper from the tray and any remaining paper jammed at the
front of the printer.

11

221
 Problem Solving

4 For the same tray, at the back of the printer, locate the jam-access door. Open the
door to remove any jammed paper.

5 Insert the tray into the printer, then push the tray in until it stops.
Note
Problem Solving

 If the tray is extended for large size paper, the tray protrudes when it is inserted into the printer.

11

6 If [Tray Mode] is set to [Fully Adjustable], you are prompted to verify or change the
paper settings.

1) To confirm the same paper size, type, or color, select [OK].

2) To select a new paper size, type, or color, touch the current setting, then select a
new setting. Select [OK] to save the settings.

222
 Paper Jams

Paper Jams in the Fusing Unit

The following describes how to clear paper jams occurring in the Fusing Unit.

1 Lift the rear door release and pull open the door.

2 Check whether any jammed paper is exposed under the fusing unit or not, and follow
the procedure depending on each case:

When any jammed paper is exposed under the fusing unit:

1) Remove any jammed paper.

Problem Solving
Important
 Be sure to pull the jammed paper downward, otherwise unfixed toner sticks onto the fusing unit. To 11
clean the fusing unit, see "Fusing Unit Cleaning" (P.151).

When any jammed paper is NOT exposed under the fusing unit:

1) Lift the tab to open the paper guide on the top of the fusing unit.

223
 Problem Solving

2) Remove any jammed paper.

Important
 The fusing unit is hot. Do not touch it, doing so may cause burns.

3) Close the paper guide on the fusing unit.

Problem Solving

3 Pull the lever at the lower right part of the interior to open the flap.

11

4 Remove any remaining paper jammed in the printer.

224
 Paper Jams

5 Close the rear door.

Paper Jams in the Duplex Unit

The following describes how to clear paper jams occurring between the duplex module
and the rear door.

1 Lift the rear door release and pull open the door.

Problem Solving
2 Remove any jammed paper.

11

Important
 Be sure to pull the jammed paper downward, otherwise unfixed toner sticks onto the fusing unit. To
clean the fusing unit, see "Fusing Unit Cleaning" (P.151).

225
 Problem Solving

3 Pull the lever at the lower right part of the interior to open the flap.

4 Remove any remaining paper jammed in the printer.

5 Bring up the duplex module by pulling the lever and put it to the main body.
Problem Solving

11
6 Remove any jammed paper caught between the duplex module and the rear door.

226
 Paper Jams

7 Close the rear door.

Problem Solving
11

227
Problem Solving Problem Solving

11

228
12
12 Appendix
 Appendix

Specifications
This section lists the main specifications of the printer. Note that the specifications and
the appearance of the product may change without prior notice.

Basic Specifications
 Type
Desktop/Console

 Printing Method
LED Xerography
Note
 LED + LED electrophotographic system

 Warm-up Time
105 seconds or less (when the printer is turned on and the room temperature is at
23 °C)

 Continuous Print Speed

Important

The speed may be reduced due to image quality adjustment.

1 Sided
Letter: 24 sheets/minute, A4: 23 sheets/minute
 2 Sided
Letter: 23.6 sheets/minute, A4: 22.6 sheets/minute

 Printing Resolution
1200 × 2400 dpi
Appendix

 Halftone/Printable Colors
256 tones

12  Paper Size

Tray 1:
A4, Letter, 7″ × 10″, 4″ × 8″[*], 5″ × 7″, 3.5″ × 5″
Custom size (Width: 88.9 mm to 215.9 mm (3.5″ to 8.5″), Length: 127 mm to 355.6
mm (5″ to 14″))
 Trays 2 to 4:
A4, Letter, 7″ × 10″, 4″ × 8″[*], 5″ × 7″
Custom size (Width: 88.9 mm to 215.9 mm (3.5″ to 8.5″), Length: 177.8 mm to 355.6
mm (7″ to 14″))

Bypass Tray:
A4, Letter, 7″ × 10″, 4″ × 8″[*], 5″ × 7″, 3.5″ × 5″
Custom size (Width: 88.9 mm to 215.9 mm (3.5″ to 8.5″), Length: 127 mm to 355.6
mm (5″ to 14″))

230
 Specifications

 2 Sided Print:
A4, Letter, 7″ × 10″, 4″ × 8″[*], 5″ × 7″, 3.5″ × 5″
Custom size (Width: 88.9 mm to 215.9 mm (3.5″ to 8.5″), Length 127 mm to 355.6
mm (5″ to 14″))

Image Loss Width
For Bordered: Top edge, 4 mm or less; bottom edge, 2 mm or less; left and right
edges, 2.5 mm or less
For Borderless: No image loss up to A4 size
[*] Prepared as the preset paper size, but not guaranteed.

 Paper Weight
Tray 1: 140 to 324 gsm
Trays 2 to 4: 140 to 324 gsm
Bypass Tray: 140 to 220 gsm
2 Sided Print: 140 to 324 gsm
Important
 The use of paper recommended by FUJIFILM is suggested. Printing may not be performed correctly
depending on the paper type, paper quality, or paper size. When using custom-size paper, check the
paper feeding performance in advance. Do not use special ink jet paper. Postcards made from
recycled paper may not be used at times. Print quality may deteriorate if printing on preprinted paper
or the back of printed paper, or if the environment of use is dry, cold, or hot and humid climates. For
details, contact the FUJIFILM local subsidiary or distributor.

 Paper Tray Capacity


Standard Sheet Feeder:
59.4 mm or less in height
 Bypass Tray:
16.5 mm or less in height

 Output Tray Capacity

Appendix
50 sheets (Face down)
Important

Recommended value when using thick paper (140 to 324 gsm). For details, contact the FUJIFILM
local subsidiary or distributor.
12
 2 Sided Feature
Standard

 Memory
2 GB

 PDL
ART-EX,TIFF, PDF, PCL6, PCL5

 Operating System
 Standard: PCL Driver
Windows® 10 (32bit)
Windows® 10 (64bit)

231
 Appendix

Windows® 8.1 (32bit)

Windows® 8.1 (64bit)
Windows® 7 (32bit)
Windows® 7 (64bit)

 Interface
USB 3.0, Ethernet 10BASE-T/100BASE-TX/1000BASE-T

 Protocol
TCP/IP, lpd, IPP, Port9100

 Power Supply
AC 100 to 127 V ±10 %, 12 A, 50/60 Hz ±3 %

 Noise
During operation (main unit only): 7.35 B
During stand-by (main unit only): 4.9 B
Important
 Measurements were conducted based on ISO7779.
 Unit B: Acoustic power level (LWAd)

 Power Consumption
Maximum power consumption: 1400 W
Sleep mode: 0.9 W

 Dimensions
Width 470 × Depth 539.5 × Height 443.4 mm
Note

Main unit without protrusion and optional accessories.
Appendix

 Weight
Approximately 39 kg (with toner cartridges)

12  Usage Environment

During Use
Temperature: 5 °C to 32 °C
Humidity: 15 % to 85 % (except malfunctions due to dew condensation)

Non-Use
Temperature: -20 °C to 40 °C
Humidity: 5 % to 85 % (except malfunctions due to dew condensation)
 Image Quality Security Environment
Temperature: 15 °C to 28 °C
Humidity: 20 % to 70 %
Important

Until the conditions (temperature and humidity) inside the printer become acclimated to the
installation environment, print quality may deteriorate depending on the paper quality.

232
 Optional Components

Optional Components
The following table shows the optional components available. To purchase these
options, contact your local dealer.

Product Name Description

Sheet Feeder Allows you to add a paper tray.
Caster Provides four legs for machine installation.

Note
 The optional components are subject to change without notice.
 For the latest information, contact your local dealer.

Appendix
12

233
Appendix Appendix

12

234
FUJIFILM CX 3240 Creative Duplex Printer
User Guide ME8576E9-1 (Edition 1)
June 2019
FUJIFILM Corporation