Uncontrolled Copy

KEMET Electronics Business Confidential

This document is Business Confidential and should not be reproduced , copied or given to a third party
without the express written permission of KEMET Electronics Corporation .
Family: Level 1
Series: KEMET Quality Manual
Document Number: 001
Document Title: Quality Manual
Revision Level and Date: 51; 02/12/2018
Approved By: Susan Barkal
Reason and Summary Section II. A.: Updated the "KEMET Interaction of Processes and Associated AS9100 Clauses"
of this Revision: diagram.
>> This revision was requested by: Anne Pinkerton

Document Body:

I. OVERVIEW AND ORGANIZATION

A. Scope

KEMET's Scope and Context

KEMET Electronics Corporation (KEMET) is a leading global supplier of passive electronic

components. KEMET applies world class service and quality to deliver industry leading, high
performance capacitance solutions to its customers around the world and offers the world's most
complete line of surface mount and through-hole capacitor technologies across tantalum, ceramic,
film, aluminum, electrolytic, and paper dielectrics.

The information in this quality manual applies to KEMET Electronics Corporation's Ceramic Business
Group (CBG), Tantalum Business Group (TBG), and Film & Electrolytic Business Group (FEBG)
including manufacturing plants located in Asia, Europe, and North America and to related support
functions at KEMET's Headquarters in Simpsonville, South Carolina, USA.

The quality management system described in this manual aligns with the requirements of ISO 9001,
IATF 16949, and AS9100 international standards. All manufacturing plants are required to meet ISO
9001 requirements. Plants not registered to IATF 16949 or AS9100 may not meet all of the
requirements stated in this Quality Manual.

Internal and External Issues

Internal Issues External Issues

Technology (Research and Development, Customer Needs
New Product Development)
Competitor Analysis
Raw Material Needs Global Supply Chain
Employee Needs Government Compliance (DHEC, EPA, OSHA, etc.)
Training
Safe Work Environment
Employee Empowerment
Infrastructure (Equipment, Facilities,
Computers, Software)
Revise internal systems to meet revised Revised ISO 9001, ISO 14001, IATF 16949, AS9100
standards Standards
Revenue and Profitability Global Economy
Internal Communication External Communication (Media and Marketing)
Interested Parties

Interested Party Need Expectation

Customers Electronic Components Product Quality, On Time Delivery, Fair
Prices, Conformity to Standards (ISO, IATF,
etc.)
Shareholders Profit Sustained Profits, Transparency
Employees and Employment, Training, Necessary Safe Work Environment, Ethical Behavior,
Temporary Tools Recognition
Workers
Suppliers Payment, New Contracts, Mutual Benefits, Fair Price of Supplied
Necessary Specifications Products, Guidelines, Ethics
Community Protection of the Environment, Statutory and Regulatory Compliance,
Good Neighbor Ethical Behavior
Competitors Fair Practices Ethical, Fair Trade

B. Quality Policy and Objectives and Facilities, Environmental, Health & Sa...
KEMET's approach to Total Quality Management is a systematic process of continuous quality
improvement, based on the following guiding principles:

 Mission
 Vision
 Values
 Quality Policy and Objectives
 Facilities, Environmental, Health & Safety (FEHS) Policy

These guiding principles are fully documented in Corporate Quality Document 000 ( ).

KEMET's Quality Policy is:

KEMET exceeds customer expectations

through operational excellence and continuous improvement .

KEMET's commitment to these guiding principles, and in particular to Quality Policy is manifested
through the Quality Objectives:

 Zero Defects
 100% On-time Delivery
 Technology Leader
 Lowest Total Cost of Ownership
 Six Sigma Process Capability
 World-class Cycle Time Efficiencies
KEMET's Facilities, Environmental, Health & Safety Policy is:

KEMET conducts its business in a manner designed

to protect the health and safety of our employees , our customers, the public,
and the environment .

 KEMET is committed to the protection of the environment, including prevention of pollution,

adverse health effects, occupational hazards and other specific commitment(s) relevant to the
context of the organization.
 KEMET is committed to the protection of people and the environment in a sustainable manner
to prevent climate change and maintain biodiversity and ecosystems.
 KEMET will meet or exceed its compliance obligations as well as any other requirement that
may be deemed necessary for the protection of humans and the environment.
 KEMET is committed to continual improvement of the environmental management system to
enhance environmental performance.
 KEMET is committed to design and operate its facilities in such a manner as to eliminate
recognized risk to human health, safety, and the environment.

KEMET is committed to compliance with government environmental requirements, conducting its

operations in a manner that minimizes environmental impact, participating in the development of
regulatory requirements, controlling and preventing pollution, and continuous improvement of
environmental performance. Programs are in place throughout KEMET to support these
commitments.
C. Organization
Quality Organization Chart
Quality Organization

The overall purpose of the KEMET Quality Organization is to ensure that the quality
systems are effective, and the manufacturing and business processes result in customer
satisfaction. Specific roles and responsibilities of the resources within the Quality
Organization are described below.

Management Representative

The Senior Vice President - Quality, Chief Compliance Officer, Chief of Staff, Head of
Integration (SVP - Quality and CCO) was appointed by the Chief Executive Officer (CEO) as
the Quality System Management Representative and has the responsibility and authority that
includes:

 ensuring that the quality management system conforms to the requirements of ISO
9001, IATF 16949, and AS9100
 ensuring that the processes are delivering their intended outputs
 reporting on the performance of the quality management system and on opportunities
for improvement, in particular to top management
 ensuring the promotion of customer focus throughout the organization
 ensuring that the integrity of the quality management system is maintained when
changes to the quality management system are planned and implemented
 the organizational freedom and unrestricted access to top management to
resolve quality management issues

The SVP - Quality and CCO (Management Representative) assigns certain tasks related to
the ISO/IATF/AS Program to the ISO/IATF/AS Coordinator. The specific responsibilities
include understanding the ISO/IATF/AS requirements making sure that they are included as
part of the overall KEMET quality system, serving as liaison with KEMET's ISO/IATF/AS
registrars. To ensure that these responsibilities are covered for the FEBG, the FEBG Quality
Directors interface with the ISO/IATF/AS Coordinator.

The Corporate ISO/IATF/AS Coordinator/FEBG Quality Directors will notify the registrar(s) of
any changes relating to legal, commercial, organization status or ownership and in the event
of formal disciplinary action taken by an automotive customer as defined in that customer's
requirements. In addition, should a registrar withdraw KEMET's certificate, the Corporate
ISO/IATF/AS Coordinator/FEBG Quality Director will ensure those customers requiring
certification are notified in writing.

Military Liaison

The Military Liaison serves as KEMET’s point of contact with the US government on issues
concerning the manufacture of Military capacitors. This function coordinates all KEMET
correspondence with the Defense Logistics Agency (DLA) related to changes in Military
specifications and drawings, new KEMET qualifications, and the maintenance of current
KEMET qualifications via the Military Maintenance sampling program. The Military Liaison
also represents KEMET at various Military meetings (such as Specification coordination and
G11 meetings), notifies DLA of any GIDEP alerts/problem advisories, and ensures that any
Distributors handling KEMET Military parts meet all applicable requirements.
Customer Representative

Corporate Quality documents describe the key Business Processes utilized by KEMET to
ensure customer satisfaction and financial success of the company. Business Process
Owners are identified for each key process. While the customer focused, global Sales
organization typically interacts directly with customers, KEMET's Chief Executive Officer
(CEO) designated the Business Process Owners with responsibility and authority to ensure
that customer requirements are addressed. This includes but is not limited to the selection of
special characteristics, setting quality objectives and related training, corrective and
preventive actions, product design and development, capacity analysis, logistics information,
customer scorecards, and customer portals.

Quality Policy Committee

The Quality Policy Committee (QPC) focuses on managing the overall KEMET Quality
System ensuring that customer expectations are met. QPC members meet periodically to
address various quality topics, assign projects to improve quality systems and
documentation, and plan deployment of changes to existing systems. Committee
membership includes the SVP - Quality and CCO and representatives from KEMET
Corporate Quality, CBG Quality, TBG Quality, and FEBG Quality.

Corporate Quality

Under the direction of the SVP - Quality and CCO, the Corporate Quality organization
supports the CBG, TBG, and FEBG with the following areas of responsibility:

Customer Specifications Engineering (CSE) examines customer drawings,

specifications and related information and consults with other KEMET groups to
determine the feasibility, practicality, advisability and costs of manufacturing the
product to customer specifications. When appropriate, they also identify production
alternatives. CSE also coordinates PPAP (Production Part Approval Process)
submissions for customers.

The Quality Assurance (QA) group is responsible for quality support activities for all of
KEMET, including Corporate Quality System development, documentation, and
interpretation.

QA also manages the KEMET Internal Quality Audit Program . and conducts Internal
Quality Audits. at Headquarters and SC BG locations. The FEBG's Internal Quality Audit
Function is managed by the FEBG Quality Director.
 Under the direction of Corporate quality management, the Quality Assurance and
Reliability Laboratories offer product reliability testing, including environmental testing.
Responsible personnel review test results and forward the data to requesting
organizations for use in product improvement and development projects. Product
evaluation and testing for military and industry requirements are performed according to
established standards and test protocols.

An additional link to the CBG , TBG, and FEBG exists in the form of a dotted-line
reporting relationship of the plant-level Quality Managers and the Quality Directors to the
SVP - Quality and CCO .

Manufacturing Plant Quality

Each KEMET manufacturing facility has a quality function which monitors the quality of
products and processes; performs corrective actions; and provides quality engineering
services. As defined by plant documents, Manufacturing Plant Quality's responsibilities
include implementation, improvement, and verification of quality system activities such as:

 Raw Material Receipt and Verification (where applicable)

 Process Control and Improvement
 In Process-Verification and Final Inspections
 Calibration
 Measurement Systems Analysis
 Customer Communication
 Change Control
 Document Control

Sustainability Council

Lead by the Senior Vice President of Quality and Chief Compliance Officer, the Sustainability
Council (SC) provides direction and focus in support of the KEMET EHS Policy, the KEMET
Global Code of Conduct (http://ir.kemet.com/profiles/investor/Governance.asp?BzID=2072&ID=1054#1054)
and KEMET's commitment to the Electronic Industry Citizenship Coalition (EICC) Code of
Conduct ( QOD-003 ). The SC has oversight responsibility to ensure internal awareness of, and
compliance to current, applicable, environmental legislation, regulations, and requirements
and the development, maintenance, and continuous improvement of the KEMET
Environmental Management System (EMS). Link to SC organization on the KEMET web site:
http://www.kemet.com/Lists/FileStore/KEMET%20Product%20Eco-Compliance%20Leadership.pdf.

D. Quality Focus
KEMET strives to continuously improve quality systems, product quality, delivery, value to customers,
internal systems, equipment design and performance, process development, and most importantly,
the training and support of employees. KEMET strives to reduce cycle time, eliminate waste, and
increase productivity. Every individual, every team, every department, and every facility plays a vital
role in making a contribution towards meeting requirements of both internal and external customers.
II. KEMET QUALITY SYSTEM
A. Quality System and Management Leadership
KEMET's Quality System incorporates the requirements of the ISO 9001, IATF 16949, AS9100, and
IS0 14001 standards and integrates customer and military needs, as required. The process for
Automotive Customer Specific Requirements is described in Corporate and plant-level quality
documents. In addition, the AIAG reference manuals: Advanced Product Quality Planning (APQP),
Potential Failure Mode and Effects Analysis (FMEA), Measurement Systems Analysis (MSA),
Production Part Approval Process PPAP), and Statistical Process Control (SPC) are used as
guidelines for system development.

KEMET utilizes the following business processes to ensure customer satisfaction and financial
success of the company:

 Strategic Business Planning

 Management Review
 Quality System Management
 Facilities, Environmental, Health and Safety (FEHS) Management System
 Internal Auditing
 Financial Management
 Design and Development
 Customer Order Management
 Manufacturing
 Delivery
 Procurement
 Training
 Customer Satisfaction
The diagram below depicts the interaction of these KEMET Business Processes. These Business
Processes are described in Corporate Quality Document "002 Business Processes." For each
business process, flowcharts and turtle diagrams further define the process flow, performance
indicators, key related processes, and other essential information for each individual process.
For those KEMET locations that are registered to AS9100 (Aerospace Standard), the following
diagram outlines the interaction of KEMET processes and the associated AS9100 clauses.
 KEMET Processes and Associated AS 9100D Clauses

Management Oriented Process

Quality System Management 4,7.7,7.5.1, 7.5.2, 7.5.3,.2
Strategic Business Planning 5
Management Review 6.1, 6.2, 7.4, 9.1, 9.1.1, 9.1.2, 9.1.3, 9.2, 9.3.1

Customer Oriented Processes

Planning, Design and Development 7.1.6, 8.2, 8.2.1, 8.2.2, 8.3, 8.3.1 through 8.3.6
Customer Order Management 8.2.1, 8.2.3, 8.2.4
Manufacturing 6.1, 6.2, 6.3, 7.1, 7.1.1 through 7.1.6, 7.3 through
7.5,
7.5.1 through 7.5.3, 8.1, 8.1.1 through 8.1.4, 8.2.1,
8.5, 8.5., 8.5.2, 8.5.4, 8.5.6, 8.6, 8.7, 9.1, 9.1.1
through 9.1.3, 9.2, 9.3.2, 9.3.3,10
Customer Satisfaction 8.2.1, 9.1.2

Support Oriented Processes

QA Laboratory 7.1.5, 9.1
Procurement 8.4, 8.4.1 through 8.4.3
Resource Management 7.1, 7.1.2, 7.1.5, 7.2
KEMET's process based Quality System enables these processes to work together to meet and
exceed customers' expectations. Continuous improvement of products and processes is integral
to the Quality System as illustrated in the following diagram:

Continual Improvement
of the Quality System

Management
Responsibility

Customers Customers

Measurement,
Resource
analysis, and Satisfaction
Management
Improvement

Product
Requirements Input Product Output
Realization

Key
Value-adding activities
Information flow

This system is maintained, documented, and evaluated on a regular basis to ensure the products
and processes conform to requirements and are continuously improved.
 Strategic Business Planning

The primary responsibility of KEMET senior management is strategic planning for KEMET as
an overall business and to give guidance as to the expectations for each business group as to
how they are expected to contribute towards meeting KEMET's overall business objectives.

The Strategic Business Planning process includes the following:

 the KEMET Strategic Plan (KSP) defining long-term business strategies

 the Annual Business Budget (ABB) defining short-term goals and annual business
objectives

Management Review

Management Review at KEMET is accomplished through:

 Leadership Team (LT) Meetings

 Quarterly Review Meetings (QRMs)
 Plant / Product Line and Business Group Management Reviews

This multilevel process ensures that all aspects of the quality system are evaluated on a
regular basis for performance to goal, status of improvement actions, and to identify
additional actions to address opportunity or reduce risk.

Quality System Review

When a nonconformance, a potential problem, or an opportunity for improvement relating to

the KEMET's Quality Management System is identified, it is reported to departmental
management for validation, correction, or improvement. As appropriate, issues are escalated
to Corporate Quality Assurance and/or the Quality Policy Committee (QPC).

Quality System effectiveness is evaluated on an ongoing basis by the QPC. This group,
under the direction of the SVP - Quality and CCO, reviews all elements of the quality system
and recommends improvements to ensure the system's ongoing suitability and effectiveness.
As needed, the SVP - Quality and CCO escalates issues from the QPC and Internal Audit
Program to senior management at the Quality QRM.

B. Design and Change Control

KEMET has defined design and change control processes to ensure that KEMET's business
needs and the voice of the customer are met. Training is provided to maintain and enhance the
skills of personnel involved in these activities. The design and change control processes are
executed and documented.

The design and change control processes defined by KEMET meet the requirements for
configuration management to the extent applicable to the products manufactured by KEMET
(Reference ISO 10007, Second Edition dated June 15, 2003 - Guidelines for Configuration).

Design Control

The KEMET Advanced Quality Planning System (KAQPS) is a disciplined methodology,

based on the AIAG Advanced Product Quality Planning (APQP) and Control Plan reference
manual for design, development, and implementation of new products and processes. A
cross-functional team is used from initial needs analysis through full-scale manufacturing
validation. Additionally, customers are involved closely in process, product, and prototype
(i.e., samples of capacitors) development, where appropriate, to ensure the customer
requirements are understood and are being met. The KAQPS process includes
environmental and material evaluations to anticipate risks and verify that proposed solutions
are beneficial to the process, employees, and customers. Design project information is
available to personnel involved in similar design projects throughout KEMET.

Each Development project has phases which require specific deliverables. Project roles and
responsibilities, meetings and phase reviews, and required phases and deliverables are
described in Corporate QOD-601 and plant-level documents.

The KAQPS process is consistent with the requirements of the other processes in the KEMET
Quality System. During development projects, the following are determined:

 quality objectives and requirements for the product

 processes, documents, and resources specific to the product
 required verification, validation, monitoring, inspection and test activities specific to
the product/process and the criteria for product acceptance
 records needed to provide evidence that the realization processes and resulting
product meet requirements

To ensure that targeted product and process characteristics are met and customer risks
minimized, design verifications and management reviews are held for each phase. A project
is closed when its solution has been successfully integrated into the KEMET manufacturing
environment.

KEMET ensures the confidentiality of customer contracted products under development and
related product information.

Change Control

The KEMET change control process is used to modify an existing technology (product,
process, material, or equipment) in KEMET's production environment. This disciplined
methodology is followed to ensure the impact of a proposed change on the quality, reliability,
characteristics, and end use of KEMET product is assessed and understood prior to
implementing the change into production. Risk Levels are defined to ensure the product
quality is not adversely affected; an acceptable process capability is maintained or improved;
cost reduction is implemented as feasible; and to minimize or eliminate any possible impact to
internal (downstream and/or upstream) and external customers.

The scope of change control projects includes:

 Product modification (including semi-finished product)

 Process modification
 Product validation
 Introduction and approval of new manufacturing equipment
 Change in existing raw material or introduction of new raw material
 Change in existing equipment

As part of the change control process, all prospective design changes are identified,
documented, reviewed and approved by a change control team. Automotive customers are
notified of changes as required by the PPAP manual or customer-specific requirements.
Other customers may receive change notifications, by request.
 KEMET Production Part Approval Process (PPAP)

KEMET's Production Part Approval Process (PPAP) verifies to automotive customers and
other customers by request that all design and specification requirements are properly
understood and applied to the production process, and that the process has the potential to
produce product that meets those requirements.

The process is designed specifically to meet the requirements of IATF 16949 and the AIAG
Production Part Approval Process reference manual.

Product Safety

It is understood that KEMET products may be used in a wide variety of products or systems
and it is important for each of our employees to handle all products carefully so no customer
or end user is ever at risk to their health or safety.

In general, KEMET does not manufacture product safety related products. When applicable,
product safety related aspects are addressed as a part of KEMET's Design and
Development methodology and Change Control processes.

C. Process Control and Improvement

The KEMET Process Control and Improvement System is used for control and continuous
improvement of manufacturing processes. This system aims to reduce common-cause
variation, achieve and maintain process improvements, and encourage process
optimization. The methodology is based on the AIAG Statistical Process Control and
Failure Mode and Effects Analysis reference manuals.

Production Scheduling

KEMET's manufacturing scheduling systems, coordinated by Business Group Materials

Control/Production Control and Plant Management, are both customer and capacity driven.
Based on immediate customer needs and forecast demands, production is scheduled in such
a manner as to ensure the most efficient cycle time so that customer shipment needs are
met. Real-time information regarding production and shipment status is available. Internal
Sales and Service (ISS) maintains Advanced Shipment Notification system capability, as well
as the computerized system for receipt of customer planning information and ship schedules.

Process Control

KEMET's manufacturing system emphasizes error prevention, and ensures control and
continuous improvement of critical finished product and process characteristics. Each
production process is documented in control plans and flowcharts. Methods, workmanship
standards, and setup instructions are documented and are accessible to all appropriate
personnel. Process capability studies and statistical methods are used to establish and
monitor the performance of each critical process, as defined on the control plan. Suitable
equipment, tooling, and production environment are identified during the design and change
control processes. Cleanliness requirements are identified. Preventive and predictive
maintenance and production tooling management activities are identified, scheduled, and
executed to ensure optimized equipment and tooling availability. Additionally, KEMET
maintains compliance with all applicable government safety and environmental regulations.

A manufacturing process is initially brought into control during its design and development,
where special causes of variation are eliminated. Once the process is fully functioning in
manufacturing, personnel analyze inherent sources of variation through process potential and
 capability studies, and then pinpoint and eliminate root causes of variation. PPM and Cpk
data is also gathered to measure and monitor the rate and amount of improvement.

To maintain ongoing process control, manufacturing personnel control critical process

outputs using techniques appropriate for the process including analysis of Statistical Process
Control data, inspection and test results, predictive maintenance techniques, and calibration
system data.

Product Identification, Traceability, and Status

Throughout all phases of the manufacturing process, material identification and inspection
status are clearly identified. In addition, product traceability is maintained through
manufacturing records, which are generated and tracked on-line as product moves through
the manufacturing process to shipment.

Handling, Storage, Packaging, Preservation, and Delivery

KEMET has developed systems for handling, storage, packaging, preservation, and delivery
of product. Products are handled in such a manner as to prevent damage or deterioration,
and are stored in designated areas which ensure that product integrity is preserved. First-in,
first-out procedures for inventory management and stock rotation are utilized. Product is
packaged to ensure integrity and ease of use, in compliance with all customer packaging and
labeling requirements. Delivery reliability is monitored. Shipping instructions include customer
requirements for delivery including transportation mode, routings, and containers. Delivery
performance is tracked as part of Management Review. When on-time delivery goals are not
achieved, corrective actions are implemented as appropriate.

Continuous Improvement

All organizations within KEMET are expected to pursue continuous improvement activities in
the areas of quality, productivity, and cost. Plants identify processes for improvement based
on process data and customer feedback. Problem-solving methods are applied to projects
that require a cross-functional approach to determine root cause and long-range solutions.
Mistake-proofing activities are integrated as part of continuous improvement, wherever
possible.

D. Inspection and Measurement Activities

Inspection and Testing

To ensure product quality through every phase of the manufacturing process, KEMET
maintains an inspection and testing program for incoming raw materials, in-process products,
and finished products prior to shipping. Inspection and testing requirements are documented
in raw material specifications, work instructions, and on the control plan for each product line.
Acceptance criteria for products using attribute data sampling are zero-defects. Inspection
status and, where applicable, material shelf-life requirements are identified. Completion of all
required process steps, inspections, and tests is documented on the manufacturing records
accompanying the product through the manufacturing process.

Calibration

To ensure the accuracy of inspections and tests being performed, inspection, measuring, and
test equipment (IMTE) used for process control or product acceptance testing is maintained
through KEMET's calibration system. Each manufacturing plant's calibration system includes
all applicable requirements for recall, labeling, environmental conditions, equipment history,
record keeping, standard and calibration source selection, and handling of nonconformances.
KEMET's calibration systems conform to the requirements of ISO 10012. All standards are
 traceable to international or national measurement standards.

Measurement Systems Analysis (MSA)

Measurement Systems Analysis (MSA) studies are performed on each type of inspection,
measuring, or test equipment listed on the control plans to analyze the variation present. The
AIAG Measurement Systems Analysis manual is used for reference.

Nonconforming Product Control

When incoming, in-process, or finished product is identified as either nonconforming or

suspect, the product and/or product container are identified and, where possible, physically
segregated to ensure they are not inadvertently used or shipped. Nonconforming product is
dispositioned by the proper authorities, and action taken to reduce and/or prevent recurrence
prior to its being used.

Corrective and Preventive Action

KEMET has defined internal corrective action procedures at the plant level as part of the
system for verification of product conformance, and responds promptly to external customer
requests for corrective action. As appropriate, managers with responsibility and authority for
corrective action are promptly informed of products or processes that do not conform to
requirements.

Problem-solving methods or other customer-prescribed approaches are used to determine

the root cause and corrective/preventive measures for nonconformances. Mistake-proofing
methods are used to support prevention, as appropriate.

E. Quality Assurance and Reliability

The Quality Assurance and Reliability Laboratories offer product reliability testing, including
environmental testing. Responsible personnel review test results and forward the data to
requesting organizations for use in product improvement and development projects.
Product evaluation and testing for military and industry requirements are performed
according to established standards and test protocols.

Laboratory Quality Systems

Laboratories which verify product conformance maintain laboratory process control systems
to ensure the quality and validity of the tests being performed. This system includes the
following:

 defined laboratory scopes

 documented procedures and methods for testing or calibration services
 identification and traceability of test samples to relevant process standard
 equipment calibration and maintenance
 defined personnel training requirements
 verification of test results.

Internal Quality Audits

KEMET's internal Quality Audit Program verifies compliance and effectiveness of the
documented quality system. Audit findings are recorded and resolved through corrective
actions. Effectiveness of corrective actions is verified through follow-up audits. Audit results
are reported to the SVP - Quality and CCO, and reviewed by appropriate management.
Nonconformances as indicated by audit results are escalated for correction.
F. Document, Data, and Records Control
KEMET's quality system is documented to ensure products and processes comply with the
customer requirements, military standards, ISO 9001 Quality Standard, IATF 16949
Automotive Quality Standard, AS9100 Aerospace Quality Standard, and the ISO 14001
Environmental Standard as appropriate. The documented quality system forms a four-tiered
hierarchy:

 Level 1 - The Quality Manual provides an overall quality system description and
documents KEMET's guiding principles including the Corporate Quality Policy and Quality
Objectives which are implemented and understood throughout all levels of the
organization. The processes KEMET uses to ensure customer satisfaction and financial
success of the company are described in the Quality Manual and in Business Process
documentation.

 Level 2 - Major quality system components and requirements for their implementation
are described in Corporate Quality Documents (QODs) and FEBG plant-level documents.

 Level 3 - Level 3 documents include work instructions, departmental procedures, and

instructional documents developed and maintained by the individual manufacturing
plants, and various support groups.

 Level 4 - Data and Records provide evidence that the quality system defined in the three
levels of documents above are implemented and being followed, as well as providing
results for required tests, inspections, and other quality-related activities.
 Document and Data Control

KEMET's policy and procedure documents are maintained throughout the company. Controls
are in place for document access, revision, approval, distribution, and archiving, either
electronically or in hard-copy form. This system ensures that employees have access to
current information, workmanship standards, forms, and other information essential to the
quality of products and processes.

In addition to controlling internal information, KEMET maintains control of software and

external customer specifications.

Control of Records

KEMET has identified records which support the documented quality system. Requirements
for this system are defined in documents for control of quality records.

G. Customer Support Systems

Contract Review

When a customer orders a standard KEMET product, contract review activities ensure
agreement to contract conditions between KEMET and the customer prior to order
placement. If the customer order is for nonstandard product, or if special requirements are
needed to comply with a customer request, Customer Specifications Analysts inform
manufacturing and other responsible groups of what is necessary for the product being
produced to meet the customer's requirements. Amendments to existing customer orders are
agreed to by both the customer and by KEMET before adjustments are made to ensure the
customer requirements are understood and feasible.

Customer Satisfaction

Customer satisfaction is the responsibility of every member of the KEMET team and focuses
on providing:

 products the customers want

 perfect quality
 100% on-time delivery

Complaints reported by customers receive immediate attention. Initial responses to

customers are made promptly, and the corrective action process is completed within a
designated time frame. Problem-solving methods or other customer-prescribed tools are
used.

KEMET's Customer Satisfaction process provides a means of determining the level of

customer satisfaction in critical areas identified by both customers and KEMET. Complaint
trends are tracked and are an input to Management Review. In addition, information relating
to customer perception as to whether KEMET has met customer requirements is monitored.

Contingency Plans

KEMET will do whatever is reasonable to ensure that the flow of product to customers is not
interrupted. KEMET's Disaster Contingency Plan includes three modules: Business
Continuity Planning, Emergency Disaster Planning and Action, and Business Recovery.

Business Continuity Planning includes measures ensuring KEMET's ability to conduct

day-to-day operations. KEMET's Business Continuity plan includes elements that address
 risk identification and risk mitigation. Emergency Disaster Planning and Action as well as
Business Recovery are facilitated by maintaining Headquarters and plant location-specific
Business Continuity Plan (BCP) information in the on-line TAMP Disaster Recovery System
(DRS).

Distributors

KEMET is supported by a network of distributors who are authorized to stock and distribute
KEMET finished product, including military Established Reliability capacitors.

H. Supplier Quality
The KEMET Supplier Quality System ensures the procurement of high-quality materials
from approved suppliers. Materials which impact the quality of finished KEMET product or
processes are defined, suppliers are evaluated, and an approved supplier list is maintained
for each raw material.

KEMET establishes and maintains long-term partnerships with strategic suppliers who
share KEMET's commitment to continuous quality improvement and demonstrate an ability
to make improvements in their processes, products, and services. KEMET works directly
with the supplier to identify opportunities for improvement in products, processes, and
quality systems, and to develop strategies to achieve these goals. These partnerships
improve material quality and lower cost of ownership.

KEMET recognizes suppliers who achieve high quality and delivery levels and attain their
targeted performance objectives. Material suppliers are required to be registered to ISO
9001 and encouraged to pursue compliance and registration to IATF 16949 and other
industry quality standards. KEMET also encourages them to benchmark other companies
and investigate new production methods and quality systems.

All purchased materials used in the KEMET manufacturing process are handled and
processed in a manner consistent with governmental safety and environmental
requirements.

I. Human Resources
KEMET employees have the skills, knowledge, and experience necessary to support
KEMET's guiding principles, achieve quality objectives, and make continual improvements.
Human Resources policies and procedures ensure that necessary pre-hire education and
competencies for personnel, including those performing work affecting product quality, are
determined. In addition, employees’ post-hire competency needs are assessed and training
programs are provided (or other actions are taken) so that employees have the appropriate
skills and knowledge to support short- and long-term business objectives and to produce
quality products. In addition, KEMET’s Human Resources programs, and the Quality
System promote innovation and motivate and empower employees to achieve quality
objectives and make continual improvements.

Training and Development

KEMET’s Training and Development Program ensures that all employees are competent to
provide products and services that exceed customer expectations and demonstrate
continuous improvement. Post-hire training needs are identified periodically through formal
needs assessments and employee evaluations. Throughout the organization, training plans
which support business and customer needs are established and training is provided.
Each KEMET location’s training program ensures that personnel at all levels are competent to
perform their jobs, with particular attention to the satisfaction of customer requirements.
Training is provided for new or modified jobs affecting product quality and retraining is
provided when performance is not acceptable.

During new-hire orientation and on-the-job training, employees are made aware of the
relevance and importance of their activities and how they contribute to the achievement of the
quality objectives. Personnel whose work can affect quality are also informed about the
consequences to the customer of nonconformity to quality requirements.

Progress to training goals is monitored. Training effectiveness is measured through training

evaluations, job-skill training certifications, re-certifications and audits, and job performance
evaluations.

Motivation and Empowerment

KEMET’s process to motivate and empower employees to achieve quality objectives and
make continual improvements is incorporated throughout the Business Processes. Three
fundamental components of the motivation and empowerment process are the company's:

 Training and Development Program for employees

 Process-based Quality System
 Human Resources programs and systems

The Training Program described in the section above is the main component of the motivation
and empowerment process. Effective training enables employee competence, motivates
personnel to achieve objectives, and empowers them to make continual improvements.

The process-based Quality System’s emphasis on cross-functional team work and the
requirement for use of quality tools and methodologies provides an innovative environment.
Through active participation in KEMET’s Lean Six Sigma Program, Yield Meetings, Product
Line Reviews, Management Reviews, and numerous project teams, employees are
empowered to continuously improve products and processes.

Human Resources programs such as Employee Benefits and Rewards, Job Performance
Evaluations, and Succession Planning are essential for motivation and empowerment. In
addition, Management's commitment to share business information is manifested through its
communication systems and provides a foundation for informing employees about quality
objectives and business and customer needs.

The extent to which KEMET employees are aware of the relevance and importance of their
activities and how they contribute to the achievement of the quality objectives is apparent
during daily work activity and is periodically measured through, skill certification and
recertification, job audits, employee performance evaluations, and/or the Internal Audit
Program.
III. MATRICES AND CROSS-REFERENCES
Quality Registrations and Cross-reference Tables
Scope of Quality Registrations

Scope of AS9100 Registration

Locations Type of
Registration
Headquarters / Simpsonville, SC, USA
Simpsonville Plant AS9100
Monterrey Plant 1 & 2 Purchasing and QA Lab

Scope of ISO 9001 and ISO/TS 16949 Registrations

Locations Type of
Registration
Headquarters Simpsonville, SC, USA ISO 9001
ISO/TS 16949
Ceramic Monterrey Plants 1 and 2, Guadalupe, N.L., Mexico ISO 9001
ISO/TS 16949
Monterrey Plant 3, San Nicolás de los Garza, N.L., Mexico ISO 9001
ISO/TS 16949
Tantalum KEMET Blue Metal (KBMT), H. Matamoros, Tamps., Mexico ISO 9001
KEMET Blue Powder (KBP),Mound House, NV ISO 9001
Matamoros Plant, H. Matamoros, Tamps., Mexico ISO 9001
ISO/TS 16949
Simpsonville Plant, Simpsonville, SC, USA ISO 9001
ISO/TS 16949
Suzhou Plant, Suzhou, Jiangsu, China ISO 9001
ISO/TS 16949
Victoria, Plant, Cd. Victoria, Tamps., Mexico ISO 9001
ISO/TS 16949
Film and Anting-Shanghai Plant, Shanghai, China ISO 9001
Electrolytics ISO/TS 16949
Batam Plant, Batam, Indonesia ISO 9001
ISO/TS 16949
Evora Plant, Evora, Portugal ISO 9001
ISO/TS 16949
Färjestaden (Dectron) Plant, Färjestaden, Sweden ISO 9001
Gränna Plant, Gränna, Sweden ISO 9001
ISO/TS 16949
Kyustendil Plant, Kyustendil, Bulgaria ISO 9001
ISO/TS 16949
Pontecchio Plant, Sasso Marconi, (Pontecchio), Italy ISO 9001
ISO/TS 16949
Skopje Plant, Skopje, Macedonia ISO 9001
ISO/TS 16949
Suomussalmi Plant, Suomussalmi, Finland ISO/TS 16949

Note: Locations that are registered only to ISO 9001 do not currently supply
automotive-grade products to customers.
 Tables

The following tables are applicable for KEMET manufacturing locations and related support
group functions. For FEBG locations acquired by KEMET, refer to plant-level documentation.

References: ISO 9001:2015, IATF 16949:2016, AS9100D

Code Key
for clause number columns
X = clause is the same as ISO 9001:2015
None = clause is not referenced in standard

ISO ITAF
Requirements / Section AS9100D QOD
9001:2015 16949:2016
CONTEXT OF THE ORGANIZATION 4 X X

Understanding the Organization and Its

4.1 X X 001
Context
Understanding the Needs and
4.2 X X 001
Expectations of Interested Parties
Determining the Scope of the Quality
4.3 X X 001
Management System
Determining the scope of the quality
None 4.3.1 None 001
management system ‐ supplemental

Customer specific requirements None 4.3.2 None 502, 502A

Quality Management System and Its

4.4 X X All
Processes
The organization shall establish,
implement, maintain, and continually 4.4.1 X X All
improve a quality management system….
002:
Conformation of products and services None 4.4.1.1 None Procurement,
100, 500, SQPs

Product safety None 4.4.1.2 None 001

To the extent necessary, the organization

shall: a. maintain documented 002, 005, 005A,
4.4.2 X X
information to support the operation of 300, 300A
its processes;…

ISO ITAF
Requirements / Section AS9100D QOD
9001:2015 16949:2016

LEADERSHIP 5 X X

002: Management
Review, Quality
System
Leadership and Commitment 5.1 X X
Management,
Strategic Business
Planning, 400
002: Management
 Review, Quality
System
General 5.1.1 X X
Management,
Strategic Business
Planning, 400
002: Management
Review, Quality
System
Corporate responsibility None 5.1.1.1 None
Management,
Strategic Business
Planning, 400
002: Management
Process effectiveness and efficiency None 5.1.1.2 None
Review, 400

Process owners None 5.1.1.3 None 002

002: Quality
System
Management,
Customer Order
Customer Focus 5.1.2 X X
Fulfillment,
Customer
Satisfaction, 400,
504
002: Quality
Policy 5.2 X X System
Management, 400
002: Quality
Establishing the Quality Policy 5.2.1 X X System
Management, 400
002: Quality
Communicating the Quality Policy 5.2.2 X X System
Management, 400
002,
Organizational Roles, Responsibilities, and Corporate/Plant
5.3 X X
Authorities HR Policies and
Procedures
Organization roles, responsibilities, and
None 5.3.1 None 002
authorities ‐ supplemental
002: Strategic
Business Planning,
Responsibility and authority for product Quality System
None 5.3.2 None
requirements and corrective actions Management,
300, 307, MBOs,
Plant Documents
 ISO ITAF
Requirements / Section AS9100D QOD
9001:2015 16949:2016
PLANNING 6 X X
002: Quality
Actions to Address Risks and
6.1 X X System
Opportunities
Management
6.1.1 When planning for the quality 002: Quality
management system, the organization System
6.1.1 X X
shall consider the issues referred to in 4.1 Management,
and the requirements referred to in 4.2….. 400
002: Quality
The organization shall plan: actions to System
6.1.2 X X
address these risks and opportunities… Management,
400
002: Design and
Development,
Risk Analysis None 6.1.2.1 None
206, 502, 601
series
002:
Manufacturing,
Preventive Action None 6.1.2.2 None
200L, 500, 503,
503A, 206
002:
Manufacturing,
Contingency Plans None 6.1.2.3 None
400C, 503, Plant
Documents
002:
Management
Quality Objectives and Planning to Review, Quality
6.2 X X
Achieve Them System
Management,
400
002:
The organization shall establish quality Management
objectives at relevant functions, levels, Review, Quality
6.2.1 X X
and processes needed for the quality System
management system. Management,
400
002: Strategic
Business
Quality objectives and planning to achieve
None 6.2.2.1 None Planning,
them‐supplemental
Management
Review, 400
002:
Management
Review, Quality
Planning of Changes 6.3 X X
System
Management,
400
 ISO ITAF
Requirements / Section AS9100D QOD
9001:2015 16949:2016
SUPPORT 7 X X
Resources 7.1 X X 002
General 7.1.1 X X 002
People 7.1.2 X X 002
002, Plant
Infrastructure 7.1.3 X X
Documents
The organization shall use a 002: Design and
multidisciplinary approach... for Development,
None 7.1.3.1 None
developing and improving plant, facility, 601 series, 200,
and equipment plans… 200A
200, 601 series,
Environment for the Operation of
7.1.4 X X Plant
Processes
Documents
002:
Environment for the Operation of
None 7.1.4.1 None Manufacturing,
Processes ‐ supplemental
200
002:
Monitoring and Measuring Resources 7.1.5 X X Manufacturing,
301, 005
002:
General 7.1.5.1 X X Manufacturing,
301, 005
Measurement system analysis None 7.1.5.1.1 None 200, 303
002:
Measurement Traceability 7.1.5.2 X X Manufacturing,
301, 005
002:
Calibration/verification records None 7.1.5.2.1 None Manufacturing,
301, 005
002:
Laboratory requirements None 7.1.5.3 None Manufacturing,
800
002:
Internal laboratory None 7.1.5.3.1 None Manufacturing,
301, 800
002:
External laboratory None 7.1.5.3.2 None Manufacturing,
301, 800
Organizational Knowledge 7.1.6 X X 601 Series
002: Training,
604, HR Policies
Competence 7.2 X X and Procedures,
Plant
Documents
002: Training,
Competence ‐ supplemental None 7.2.1 None 604, Plant
Documents
002: Training,
Competence ‐ on‐the‐job training None 7.2.2 None 206, 604, Plant
Documents
Internal auditor competency None 7.2.3 None QOD 008 Series
Second‐party auditor competency None 7.2.4 None QOD 008 Series
002: Quality
System
Awareness 7.3 X X
Management,
400
002: Training,
Awareness‐supplemental None 7.3.1 None 206, 604, Plant
Documents
002: 400, 601
Series, 604, HR
Policies and
Employee motivation and empowerment None 7.3.2 None
Procedures,
Plant
Documents
002:
Communication 7.4 X X Management
Review, 400
002, 300, 300A,
Documented Information 7.5 X X
005, 005A
002, 300, 300A,
General 7.5.1 X X
005, 005A
Quality management system 002, 300, 300A,
None 7.5.1.1 None
documentation 005, 005A
002: Quality
System
Creating and Updating 7.5.2 X X Management
System, 300,
300A
002: Quality
System
Control of Documented Information 7.5.3 X X Management
System, 300,
300A
002: Quality
Documented information required by the
System
quality management system and by this
7.5.3.1 X X Management
International Standard shall be
System, 300,
controlled..
300A
For the control of documented 002: Quality
information, the organization shall System
7.5.3.2 X X
address the following activities, as Management,
applicable: 005, 005A
002: Customer
Order
Record Retention None 7.5.3.2.1 None
Fulfillment, 005,
005A
002: Customer
Order
Engineering specifications None 7.5.3.2.2 None
Fulfillment, 502,
502A
 ISO 9001: ITAF 16949:
Requirements / Section AS9100D QOD
2015 2016
OPERATION 8 X X
002: Design and
Operational Planning and Control 8.1 X X Development,
601 series
002: Design and
Operational Risk Management None None 8.1.1 Development,
206, 502
002: Design and
Operational planning and Development,
None 8.1.1 None
control‐supplemental 601 series, 502,
502A
Confidentially None 8.1.2 None 502B
002: Design and
Configuration Management None None 8.1.2 Development,
206, 502,
Product Safety None None 8.1.3 Quality Manual
Prevention of Counterfeit Parts None None 8.1.4 202
002: Customer
Order Fulfillment,
Sales Handbook,
Requirements for Products and Services 8.2 X X CDF Procedures,
web site, QOD
502, 502A,
503/KCIS
002: Customer
Order Fulfillment,
Sales Handbook,
Customer Communication 8.2.1 X X CDF Procedures,
web site, QOD
502, 502A,
503/KCIS
002: Design and
Customer communication‐supplemental None 8.2.1.1 None Development,
601 series
002: Customer
Order Fulfillment,
Determining the Requirements for
8.2.2 X X 601 series, 502,
Products and Services
502A, Sales
Handbook
002: Customer
Order Fulfillment,
Determining the Requirements for
None 8.2.2.1 None
Products and Services‐supplemental 601 series, 502,
502A, Sales
Handbook
002: Customer
Review of the Requirements for Products Order Fulfillment,
8.2.3 X X
and Services 502, 502A, Sales
Handbook
The organization shall ensure that it has 002: Customer
the ability to meet the requirements for Order Fulfillment,
8.2.3.1 X X
products and services to be offered to 502, 502A, Sales
customers. Handbook
002: Customer
Review of the Requirements for Products Order Fulfillment,
None 8.2.3.1.1 None
and Services‐supplemental 502, 502A, Sales
Handbook
200: Process
Customer‐designated special
None 8.2.3.1.2 None Control System,
characteristics
200 series
002: Customer
Organization manufacturing feasibility None 8.2.3.1.3 None Order Fulfillment,
502, 601 series
002: Customer
The organization shall retain documented Order Fulfillment,
8.2.3.2 X X
information, as applicable: 502, 502A, Sales
Handbook
002: Customer
Changes to Requirements for Products Order Fulfillment,
8.2.4 X X
and Services 502, 502A, Sales
Handbook
002: Design and
Design and Development of Products and
8.3 X X Development,
Services
601 series,
002: Design and
General 8.3.1 X X Development,
601 series,
002: Design and
Design and Development of Products and
None 8.3.1.1 None Development,
Services‐supplemental
601 series,
 002: Design and
Design and Development Planning 8.3.2 X X Development,
601 series,
002: Design and
Design and Development Planning
None 8.3.2.1 None Development,
‐supplemental
601 series,
002: Training,
604, HR Policies
Product design skills None 8.3.2.2 None
and Procedures,
601 series, 604

Development of product with embedded N/A (See

None 8.3.2.3 None
software Exceptions)

002: Design and

Design and Development Inputs 8.3.3 X X Development,
601 series
002: Customer
Order
Fulfillment,
Product design inputs None 8.3.3.1 None Design and
Development
Process, 502,
502A, 601 series
002: Design and
Manufacturing process design input None 8.3.3.2 None Development,
601 series
002: Design and
Development,
Special characteristics None 8.3.3.3 None
601 series, 200,
200A
002: Design and
Design and Development Controls 8.3.4 X X Development,
601 series, 005
002: Design and
Monitoring None 8.3.4.1 None Development,
601 series
002: Design and
When tests are necessary for verification
None None 8.3.4.1 Development,
and validation, ...
601 series, 506
002: Design and
Design and development validation None 8.3.4.2 None Development,
601 series
002: Design and
Prototype program None 8.3.4.3 None Development,
601 series
002: Design and
Product approval process None 8.3.4.4 None Development,
601 series, 506
002: Design and
Design and Development Outputs 8.3.5 X X Development,
601 series
002: Design and
Design and Development
None 8.3.5.1 None Development,
Outputs‐supplemental
200, 601 series
 002: Design and
Manufacturing process design output None 8.3.5.2 None Development,
200, 601 series
002: Design and
Development,
Design and Development Changes 8.3.6 X X Manufacturing,
206, 200, 601
series, 506, 510
002: Design and
Design and development
None 8.3.6.1 None Development,
changes‐supplemental
601 series
002:
Control of Externally Provided Processes,
8.4 X X Procurement,
Products, and Services
100, 500, SQPs
002:
General 8.4.1 X X Procurement,
100, 500, SQPs
002:
General‐supplemental None 8.4.1.1 None Procurement,
100, 500, SQPs
002:
The organization shall: maintain a register
None None 8.4.1.1 Procurement,
of its external providers..
100, 500, SQPs
002:
Supplier selection process None 8.4.1.2 None Procurement,
100, 500, SQPs

Customer‐directed sources (also known as N/A

None 8.4.1.3 None
"Directed‐Buy") (See Exceptions)

002:
Type and Extent of Control 8.4.2 X X Procurement,
100, 500, SQPs
002:
Type and Extent of Control‐supplemental None 8.4.2.1 None Procurement,
100, SQPs
002:
Statutory and regulatory requirements None 8.4.2.2 None Procurement,
100, SQPs
002:
Supplier quality management system
None 8.4.2.3 None Procurement,
development
100, SQPs
Automotive product‐related software or
N/A (See
automotive products with embedded None 8.4.2.3.1 None
Exceptions)
software
002:
Supplier monitoring None 8.4.2.4 None Procurement,
100, SQPs

Second party audits None 8.4.2.4.1 None SQPs

002:
Supplier Development None 8.4.2.5 None Procurement,
100, SQPs
 002:
Information for External Providers 8.4.3 X X Procurement,
100, SQPs
002:
Information for External Providers‐
None 8.4.3.1 None Procurement,
supplemental
100, SQPs
002:
Manufacturing,
Production and Service Provision 8.5 X X Delivery, 206,
200, 300, 301,
303, 601 series
002:
Manufacturing,
Control of Production and Service Provision 8.5.1 X X Delivery, 206,
200, 300, 301,
303, 601 series
002:
Control of Production and Service Provision
None None 8.5.1 c. 1. Manufacturing,
(AS)
307
002:
Manufacturing,
Control of Production and Service Provision
None None 8.5.1 c ‐ q. Delivery, 206,
(AS)
200, 300, 301,
303, 601 series
002: Design and
Development,
Control Plan None 8.5.1.1 None Manufacturing,
200, 200A, 601
series
002:
Control of Equipment, Tools, and Software Manufacturing,
None None 8.5.1.1
Programs 200, Plant
Documents
002: Design and
Development,
Standardized work ‐ operator instructions Manufacturing,
None 8.5.1.2 None
and visual standards Delivery,
Procurement,
200, 300

N/A
Validation and Control of Special Processes None None 8.5.1.2
(See Exceptions)

002:
Manufacturing,
Verification of job set‐ups None 8.5.1.3 None
200, Plant
Documents

308, 206,
Production Process Verification None None 8.5.1.3
601 series

Verification after shutdown None 8.5.1.4 None Plant Documents

002:
Manufacturing,
Total productive maintenance None 8.5.1.5 None
200, 900,
Plant Documents
Management of production tooling and 206, 200, 601
manufacturing, test, and inspection tooling None 8.5.1.6 None Series, Plant
and equipment Documents
002: Customer
Order
Fulfillment,
Production scheduling None 8.5.1.7 None
Central Planning
and CDF
Documents
002: Design and
Development,
Manufacturing,
Identification and Traceability 8.5.2 X X
Delivery,
Procurement,
202, 005
002: Design and
Development,
Identification and Manufacturing,
None 8.5.2.1 None
Traceability‐supplemental Delivery,
Procurement,
202, 005

Property Belonging to Customers or N/A

8.5.3 X X
External Providers (See Exceptions)

002:
Manufacturing,
Preservation 8.5.4 X X Delivery,
Procurement,
Plant Documents
002:
Manufacturing,
Preservation‐supplemental None 8.5.4.1 None
Delivery, Plant
Documents
002: Customer
Order
Post‐Delivery Activities 8.5.5 X X Fulfillment, 502,
502A, Sales
Handbook

N/A
Feedback of information from service None 8.5.5.1 None
(See Exceptions)

N/A
Service agreement with the customer None 8.5.5.2 None
(See Exceptions)

Control of Changes 8.5.6 X X 206 Series

002:
Control of changes‐supplemental None 8.5.6.1 None Manufacturing,
206, 506, 510

Temporary change of process controls None 8.5.6.1.1 None 300

002:
Release of Products and Services 8.6 X X Manufacturing,
307
 002:
Release of Products and
None 8.6.1 None Manufacturing,
Services‐supplemental
601 series
002:
Manufacturing,
Layout inspection and functional testing None 8.6.2 None
307, Plant
Documents

N/A
Appearance items None 8.6.3 None
(See Exceptions)

002:
Procurement,
Verification and acceptance of conformity
None 8.6.4 None 100, 307 SQPs,
of externally provide products and services
Plant Documents

002:
Procurement,
Statutory and regulatory conformity None 8.6.5 None
100, SQPs and
Procedures
002: Design and
Acceptance criteria None 8.6.6 None Development,
307, 601 series
002:
Control of Nonconforming Outputs 8.7 X X Manufacturing,
307, 005
002: Customer
Order
Customer authorization for concession None 8.7.1.1 None
Fulfillment, 502,
502A
002:
Control of nonconforming
None 8.7.1.2 None Manufacturing,
product‐customer‐specified process
307, 005

Control of suspect product None 8.7.1.3 None Plant Documents

002:
Control of reworked product None 8.7.1.4 None Manufacturing,
307, 005
002:
Control of repaired product None 8.7.1.5 None Manufacturing,
307, 005
002:
Manufacturing,
Customer notification None 8.7.1.6 None Quality System
Management,
307

Nonconforming product disposition None 8.7.1.7 None 307

002:
The organization shall retain documented
8.7.2 X X Manufacturing,
information that:
307, 005
 ISO ITAF
Requirements / Section AS9100D QOD
9001:2015 16949:2016
PERFORMANCE EVALUATION 9 X X
002, 200 Series,
Monitoring, Measurement, Analysis, and
9.1 X X 206, 200, 400,
Evaluation
500, 610
002, 200 Series,
General 9.1.1 X X 206, 200, 400,
500, 610
002:
Monitoring and measurement of
None 9.1.1.1 None Manufacturing,
manufacturing processes
200, 200D, 200A
002: Design and
Development,
Identification of statistical tools None 9.1.1.2 None
manufacturing,
601 series, 200A
002: Training,
Application of statistical concepts None 9.1.1.3 None 200, 604,
Plant Documents
002: Customer
Customer Satisfaction 9.1.2 X X Satisfaction, 400,
503, 504
002: Customer
Customer Satisfaction‐supplemental None 9.1.2.1 None Satisfaction, 400,
503, 504
Analysis and Evaluation 9.1.3 X X 002, 100, 210
002: Customer
Prioritization None 9.1.3.1 None Satisfaction, 400,
503, 504
002: Internal
Internal Audit 9.2 X X Auditing,
008 series
The organization shall: a. plan, establish, 002: Internal
implement, and maintain an audit 9.2.2 X X Auditing,
program(s) 008 series
002: Internal
Internal audit program None 9.2.2.1 None Auditing,
008 series
002: Internal
Quality management system audit None 9.2.2.2 None Auditing,
008 series
002: Internal
Manufacturing process audit None 9.2.2.3 None Auditing,
008 series
002:
Product audit None 9.2.2.4 None Manufacturing,
307
002:
Management Review 9.3 X X Management
Review, 400
002:
General 9.3.1 X X Management
Review, 400
002:
Management Review‐supplemental None 9.3.1.1 None Management
 Review, 400
002:
Management
Review, Quality
Management Review Inputs 9.3.2 X X System
Management,
200, 400, 500,
503
002: Strategic
Business
Planning,
Management
Management Review Inputs‐supplemental None 9.3.2.1 None
Review, Quality
System
Management,
400
002:
Management Review Outputs 9.3.3 X X Management
Review
002:
Management Review
None 9.3.3.1 None Management
Outputs‐supplemental
Review
 ISO ITAF
Requirements / Section AS9100D QOD
9001:2015 16949:2016
IMPROVEMENT 10 X X
General 10.1 X X 002, 100, 200
002:
Nonconformity and Corrective Action 10.2 X X Manufacturing,
307, 005
When a nonconformity occurs, including 002:
any arising from complaints, the 10.2.1 X X Manufacturing,
organization shall… 307, 005
The organization shall retain documented 002:
information as evidence of: 10.2.2 X X Manufacturing,
nonconformities... 307, 005
002:
Manufacturing,
Problem solving None 10.2.3 None
200L, 500, 503,
503A, 206
002:
Error‐proofing None 10.2.4 None Manufacturing,
200L, 500, 206
Corporate
Warranty management systems None 10.2.5 None
Procedures
002:
Customer complaints and field failure Manufacturing,
None 10.2.6 None
analysis 500, 503, 206,
Plant Documents
Continual Improvement 10.3 X X 002, 500, 206
Notes

The following notes are applicable for KEMET manufacturing locations and related support
group functions. For FEBG locations acquired by KEMET, refer to plant-level
documentation.

Note: The table below is the revised "Notes" table applicable to ISO 9001:2015, IATF 16949, and
AS9100D.

ISO ITAF
Requirements / Section 9001:201 16949:201 AS9100D Notes
5 6
Development of product with KEMET products do not use
None 8.3.2.3 None
embedded software embedded software.
Customer‐directed sources (also KEMET has no customer directed
None 8.4.1.3 None
know as "Directed‐Buy") sources.
Automotive product‐related
KEMET products do not use
software or automotive products None 8.4.2.3.1 None
embedded software.
with embedded software
KEMET has no designated
"special processes" or processes
Validation and Control of Special
None None 8.5.1.2 where the resulting output cannot
Processes
be verified by subsequent
monitoring or measurement.
Property Belonging to Customers KEMET has no properties
8.5.3 X X
or External Providers belonging to customers.
Servicing is not applicable to
KEMET's current products.
Feedback of information from However, should servicing be
None 8.5.5.1 None
service applicable to future products,
these clauses will be addressed at
that time.
Servicing is not applicable to
KEMET's current products.
Service agreement with the However, should servicing be
None 8.5.5.2 None
customer applicable to future products,
these clauses will be addressed at
that time.
KEMET products are not
designated as "appearance items"
and an Appearance Approval
Report (AAR) is not required as a
Appearance items None 8.6.3 None part of PPAP for KEMET. Should
KEMET's future products be
designated as "appearance
items", this clause will be
addressed at that time.
Military Standard Cross-Reference
Reference: MIL-STD-790G (Revision: 24 January 2013)
MIL-STD-790F Quality Manual Section Corporate Quality and Other Documents
5.1.1 I.C Quality Manual, Plant Documents
5.1.2 II.E 800
5.1.5 II.G 508
5.2.1 II.I 604, Plant Documents
5.2.2 II.D 301
5.2.4 II.D 307, 503, 700 Series
5.2.4.1 II.D 503
5.2.4.2 II.D 503
5.2.5 II.D, II.G. 503
5.2.5.1 II.B 206, 601 series
5.2.6 II.C 200, Plant Documents
5.2.7 II.B, II.C 200, 202, 206, 301, 307, 510, Plant Documents
5.2.8 II.F, II.H 100, 300, Corporate Purchasing Policies and Procedures
5.2.9 II.B, II.C 200, 601 series
5.2.10 II.D, II.H 100, 202, 200A,
Plant Documents
5.2.11 II.C Plant Documents
5.2.12.1 II.C, II.D, II.H 100, 202, 307
5.2.12.2 II.C, II.H 100, 202
5.2.12.3 II.D 307
5.2.12.4 II.C 202
5.2.13 II.C 202
5.2.14 II.D 307
5.2.15 II.C, II.D 200A, 307, 005, Plant Documents
5.2.16 II.E 008
Scope of Environmental Registrations
Scope of Environmental Registrations

Business Location Type of

Registration

Headquarters Simpsonville, SC, USA ISO 14001

Ceramic Monterrey Plants 1 and 2, Guadalupe, N.L., Mexico ISO 14001
Monterrey Plant 3,
San Nicolás de los Garza, N.L., Mexico
Tantalum Matamoros Plant, H. Matamoros, Tamps., Mexico ISO 14001
Simpsonville Plant, Simpsonville, SC, USA
Suzhou Plant, Suzhou, Jiangsu, China
Victoria Plant, Ciudad Victoria, Tamps., Mexico
Film and Anting-Shanghai Plant, Shanghai, China ISO 14001
Electrolytics Batam Plant, Batam, Indonesia
Evora Plant, Evora, Portugal
Gränna Plant, Gränna, Sweden
Kyustendil Plant, Kyustendil, Bulgaria
Pontecchio Plant, Sasso Marconi, (Pontecchio), Italy
Corporate Quality Documents Index
The following tables are included for reference only. A Master Index of the titles, revisions,
and dates of all Corporate Quality Documents is maintained in the Corporate Quality
Document database ( ).

CQD Revisions
Number / Link Title
300B
CQD Revisions - Summaries By Month

Index
Number / Link Title
004
Index - Corporate Quality Documents
004A
Document Control Plan
Level 1: KEMET Quality Manual and Business Process Documents
000
Our Mission, Vision, and Values
001
Quality Manual
002
Business Processes
003
Social Responsibility

Level 2: Quality Operating Documents (QOD)

Number / Link Title
005
Control of Records
005A
Record Retention Tables
008
Internal Quality Audit Program
008A
Corporate Quality Auditor Qualification and Training
008B
Corporate Internal Quality Audit Process
008C
Plant Self-audit Process
100
Supplier Quality Systems
200
Process Control System
200A
Process Control Plans (PCPs)
200B
Failure Mode and Effects Analysis (FMEA)
200C
Process Capability Studies
200D
Process Flowcharts
200E
Control Charts
200F
Target and Measures Summary
200G
Quality Function Deployment (QFD)
200L
Lean Six Sigma (LSS) Methodology
200M
 Maverick Lot Detection (MLD)
202
Product Identification and Traceability
206
Product, Process, Raw Material, and Equipment Change Control
207
New Product Introduction - Plant Implementation
300
Document and Data Control
300A
KEMET Standard Document Family Information
301
Calibration Systems
301B
Standard Accuracy Verification Procedure
303
Measurement Systems Analysis
307
Inspection and Testing / Control of Nonconforming Product
308
First Article Inspection (FAI)
312
Cost of Poor Quality (COPQ)
400
Management Leadership
400A
Quality Policy Committee (QPC)
400C
KEMET Disaster Contingency Plan
400R
Risk Management
500
Corrective Action, Preventive Action, and Continuous Improvement
502
Customer Product Specifications
502A
Automotive Customer Specific Requirements
502B
Nondisclosure Agreement Guidelines
502C
Prototype Samples Disclaimer and SOW Package
503
Customer Complaint Handling
503A
Global 8D Problem-solving Method
503C
Problem Part Identification and Containment
504
Customer Satisfaction
506
KEMET Product Part Approval Process (PPAP)
508
Handling of Parts by KEMET Distributors
510
Customer Change Notification
601A
New Product Platform Development
601B
Platform Extension and Custom Design
601C
New Material, Process, and Equipment Development
601D
Express Product Development
601F
Pre-project Feasibility and/or Prototype Work
 601O
Direct Opportunities
601P
New Private Label or Alliance Partnership
601Q
Private Label Partnership (PLP) Product Qualification & Validation
601X
PLP Product Quality Management
602
Transfer Process
603
New Product Launch
604
KEMET Training Program
606
New Product Development (NPD) Portfolio Management
610
Sustainability Council (SC)
615
Facilities, Environmental, Health and Safety Management System
(EMS)
615A
Internal EMS Audit Program
700A
QA&R Testing
700B
Ceramic Commercial Monitoring Program
700C
Tantalum Commercial Monitoring Program
700D
Testing for Customers
700E
Aluminum Commercial Monitoring Program
800
Laboratory Process Control
900
Software Control

Material Composition Declaration - IPC-1752-1

Number / Link Title
610A
IPC-1752 Material Composition Declarations
610B
Ceramic BU Flat File
610D
Film and Electrolytic MCD Files
610E
Tantalum MCD Files

Packaging
Number / Link Title
1000
Packaging Overview
1001
Packaging Minimum Standards
1002
Packaging by Product Type
1003
Storage
1004
Taping
1005
Void Fillers
1006
 Edge Protection
1007
Overpacks
1008
Stacking
1009
Strapping and Stretch Wrapping
1010
Pallets
1011
Loading and Unloading
1012
HazMat packaging requirements
1013
Shipping instructions (SIs)
1014
Returns/Damaged Goods
1015
Loading Ocean Containers
1016
Loading Air Containers

Supplier Quality Procedures (SQPs)

Number / Title
Link
100A
Quality Requirements for Raw Material Suppliers
100B
Supplier Bar Code Specifications
100C
Tantalum Supply Chain Transparency Procedures
101
Global Supplier Approval System
101A
Global Raw Material Supplier List
102
Raw Material Specifications
102A
M-spec Coordination for KEDS, Oracle & KOSQI Users
103
Receiving Inspection System
103A
Inspection Operating Document - KOSQI
104
Supplier Corrective Action
105
Supplier Monitoring Program and Rating System
106
Supplier Quality Audits
107
Supplier Continuous Improvement and Development

SQP Forms
Number / Title
Link
F101_1
SSA, Supplier Self-Assessment
F101_3
Conflict Mineral Reporting Template
F101_5
New Supplier Set Up
F101_7
Fabrication Supplier Questionnaire
F101_9
Calibration Survey
 F103_1
Non-Conformace Notice (NCN) Format
F103_2
Raw Material On-Line Reject Notice
F103_3
Urgent Request for Release of Material
F103_4
Engineering Evaluation Form
F103_5
Stores Audit Log Form
F104_1
Supplier Corrective Action Request (SCAR) Format
F105_1
Suppliers Performance Summary
F106_1
Supplier Quality Audit Checklist and Scoring Summary
F106_2
Supplier Audit Finding Form
F106_3
Supplier Auditor Qualification Form

Electronics Corporation
©Copyright 2003
[Form Rev. - ]
_________________________________ End Of Form _________________________________