Major project
Major project
The Simple Cafe Billing System is a comprehensive digital solution tailored specifically for small to medium-sized
cafes aiming to modernize and streamline their billing and invoicing processes. In today's fast-paced and
competitive food service industry, manual billing systems often result in delays, human errors, poor record-
keeping, and a decline in customer satisfaction. This project seeks to overcome such challenges by implementing
an automated system that ensures faster order processing, accurate billing, efficient payment handling, and
simplified report generation.
The core purpose of the Simple Cafe Billing System is to improve the day-to-day operations of a cafe by digitizing
the billing cycle — from taking orders to generating invoices and collecting payments. This system minimizes
dependency on paperwork and manual calculation, thereby reducing the chances of misbilling, overcharging, or
undercharging. It also allows for seamless handling of multiple orders simultaneously, ensuring that staff can focus
more on delivering quality service rather than spending time on repetitive administrative tasks.
Built with user-friendly interfaces, the system enables staff with minimal technical knowledge to easily operate the
software, take orders, and print bills with just a few clicks. Additionally, features like menu management, tax
calculation, and discount application are integrated into the system to offer flexibility and control to both staff and
management. For administrators, it provides access to a dashboard with insightful data analytics such as daily sales
reports, most sold items, payment method breakdowns, and customer trends. This helps in making informed
business decisions and tracking performance over time.
The Simple Cafe Billing System is designed using modern web technologies and can be deployed as a desktop or
cloud-based solution, depending on the business need. It ensures data security, reliable performance, and a
scalable structure that can grow along with the cafe. By integrating digital efficiency into everyday operations, the
project aims to bring a Simple to both the cafe staff and their customers.
The Simple Cafe Billing System is a software-based solution developed to digitize and automate the essential billing
and order management tasks within a café environment. This project is specifically designed to assist café owners,
managers, and staff in handling daily operations more efficiently by replacing outdated manual billing methods
with a robust, user-friendly, and accurate digital system. The system facilitates smooth customer interactions by
ensuring that orders are processed quickly, payments are calculated accurately, and bills are generated in a timely
and professional manner.
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In a traditional café setup, order management and billing are usually handled manually, often involving
handwritten bills, calculator-based total estimations, and paper-based record keeping. These outdated practices
are prone to human errors such as miscalculations, missing orders, duplicate billing, and inefficient data retrieval,
which can affect customer experience and lead to financial discrepancies. The Simple Cafe Billing System addresses
these issues by offering a streamlined platform that manages customer orders, generates itemized bills, calculates
taxes and discounts automatically, and updates payment records in real-time.
The system will include core features like menu item management, order processing, discount and tax application,
payment tracking (across multiple methods such as cash, card, or UPI), and daily/monthly sales reporting. By
maintaining digital records of all transactions, the system allows for easier auditing and performance monitoring.
Moreover, it supports staff in multitasking during peak hours by reducing the time taken to create bills and freeing
them to focus on service quality.
The Simple Cafe Billing System will be developed using modern programming languages and frameworks that
support speed, reliability, and scalability. The application can be implemented on desktops or laptops and
integrated with a receipt printer to deliver a seamless customer experience. Overall, this project aims to provide an
intelligent billing system that enhances productivity, ensures operational accuracy, and contributes to the overall
growth of a café business.
At present, many small and medium-sized cafes continue to rely on traditional, manual billing methods or outdated
software systems that lack efficiency, accuracy, and scalability. In these environments, orders are typically taken on
paper slips, and calculations for the total bill amount are done manually using calculators or simple spreadsheets.
This process is time-consuming and prone to human errors such as incorrect item entries, miscalculations of totals,
or omissions in billing, all of which can lead to customer dissatisfaction and loss of revenue.
Moreover, manual systems often lack the ability to apply automated tax computations or discounts, forcing staff to
calculate them manually every time, which adds further delays during busy hours. Staff members may also struggle
to retrieve or verify previous transactions since records are not systematically organized or stored digitally. As a
result, reviewing sales history or generating reports for daily or monthly sales becomes a tedious and inefficient task.
Outdated software, where used, is often not tailored specifically for cafe environments. These programs may have
limited functionality, poor user interfaces, or lack integration with modern payment systems such as UPI, digital
wallets, or QR-based transactions. They may also not support real-time reporting, multi-user access, or live updates
on orders, making coordination between kitchen staff and the billing counter cumbersome.
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Furthermore, existing systems generally do not provide any meaningful analytics or visual dashboards to help
owners and managers make informed decisions about sales trends, inventory needs, or customer preferences. In a
competitive market where speed, accuracy, and customer experience are crucial, these limitations severely restrict
the café’s ability to grow or optimize its operations.
In summary, the existing system or work environment in many cafe is outdated and inefficient, lacking in
automation, speed, and business intelligence—highlighting the need for a modern, integrated billing solution like the
Simple Cafe Billing System.
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To overcome the limitations of the existing manual or semi-digital processes, there is a clear and pressing need for
an advanced, automated billing system tailored specifically for café operations. The Simple Cafe Billing System is
designed to fill this gap by offering a fast, efficient, and reliable platform that simplifies order handling, billing, and
record maintenance.
Taxes such as GST or service charges will be calculated and applied automatically based on predefined
rules, removing the burden from staff and minimizing the chances of miscalculations.
The Simple Cafe Billing System is proposed as a smart, user-friendly, and efficient software solution that will
transform the way cafes handle billing and customer transactions. This system is designed to not only improve the
speed and accuracy of order processing but also to enhance overall operational transparency and customer
service. The key features of the proposed system are as follows:
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Order Management
The system will allow staff to easily take, modify, or cancel orders through a simple interface. Orders can
be categorized by table number or take-away, with options to add custom notes or special instructions,
making it flexible for both dine-in and takeaway services.
Bill Generation
Bills will be automatically generated with itemized details, including applicable taxes, discounts, and final
totals. This ensures consistency, transparency, and eliminates manual calculation errors.
Payment Processing
The system will support multiple payment methods, including cash, debit/credit cards, and UPI. It will also
allow for split payments and provide instant confirmation of successful transactions.
Sales Reports
Owners and managers can access comprehensive reports on daily, weekly, and monthly sales, enabling
better financial planning and performance tracking.
Customer Management
The system will store basic customer information and order history, helping the café build a loyal
customer base. This feature can also be used to offer promotions or personalized discounts to frequent
visitors.
3.7 Scope
The Simple Cafe Billing System is designed with a clear scope to cater to the billing and sales management needs
of small to medium-sized café establishments. The system aims to serve a wide range of users and evolve over
time to accommodate the growing needs of a business. Below is the detailed scope of the proposed system:
Users
The primary users of the system will include café owners, who will oversee and analyze sales reports;
cashiers, who will use the system for order entry and bill generation; and managers, who will monitor
daily operations, generate analytics, and maintain customer records.
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Location
This system is best suited for small to medium-sized cafes, coffee shops, and fast-casual restaurants. It is
ideal for businesses seeking to upgrade from manual methods to a digital platform without investing in
expensive, large-scale software.
Platforms
The system will be developed to support both web and mobile versions, providing flexibility to access and
manage operations from desktops, tablets, or smartphones. This ensures real-time accessibility for staff
and owners, even when they are not physically present at the cafe.
Future Enhancements
To support business growth, the system can be extended to include features like loyalty programs, where
returning customers receive rewards or discounts, and inventory tracking, which will help manage stock
levels and reduce wastage.
3.8 Outcomes
The implementation of the Simple Cafe Billing System is expected to bring significant positive outcomes that will
enhance the overall functioning of a café. By digitizing the billing process and integrating essential business tools,
the system will directly contribute to better operational efficiency, improved customer service, and smarter
business management. The key outcomes include:
The automation of order processing and bill generation will drastically reduce the time taken to create
bills. Automated tax and discount calculations will ensure that all totals are accurate, eliminating the
common errors found in manual billing systems.
The system will maintain a digital log of all transactions, enabling owners and managers to generate
detailed sales reports on a daily, weekly, or monthly basis. This improved visibility will help in identifying
trends, peak hours, and best-selling items, ultimately aiding strategic decisions.
Faster billing and the availability of digital receipts will reduce waiting time for customers. This
streamlined checkout process not only improves satisfaction but also encourages repeat visits.
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With a user-friendly interface and automation features, staff can focus more on customer service rather
than spending time on manual calculations, record-keeping, or resolving billing errors.
The development of the Simple Cafe Billing System will follow a structured and phased project plan to ensure the
timely and efficient delivery of all key components. Each stage is designed to focus on a specific area of the
software development lifecycle, allowing for smooth progression from concept to deployment.
This initial phase involves gathering detailed information about the café’s operational needs, billing
challenges, and user expectations. Interviews, surveys, and observation methods will be used to identify
the exact features required for the system. The outcome of this phase will be a comprehensive
requirement specification document.
Based on the gathered requirements, the system's structure, layout, and interface will be designed.
Wireframes and UI/UX mockups will be created to visualize the look and flow of the application. Feedback
will be collected from potential users to refine the design before development begins.
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This phase includes both frontend and backend development. Core modules like order management,
billing, payments, and reporting will be coded. Database integration and system logic will also be
implemented during this time.
The system will be thoroughly tested for bugs, errors, and functionality issues. Manual and automated
testing methods will be used to validate performance, security, and usability.
Once testing is complete, the system will be deployed for real-time use. Ongoing maintenance, updates,
and feature enhancements will be provided based on user feedback and evolving requirements.
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The feasibility study for the Simple Cafe Billing System involves a comprehensive evaluation of whether the
system can be successfully developed and implemented, considering various critical factors such as technical
resources, operational viability, economic investment, and time constraints. Each aspect plays a key role in
determining the practicality and sustainability of the project.
Technical Feasibility:
From a technical standpoint, the development of the system is highly feasible. The technologies proposed
—React.js for the frontend, Node.js for the backend, and MySQL for database management—are robust,
scalable, and widely supported by the development community. These technologies offer flexibility, rapid
development capabilities, and smooth integration with third-party services. The technical infrastructure
required to run the system is minimal and can be easily managed by most small to medium-sized cafes
using basic hardware and an internet connection.
Operational Feasibility:
The system is designed to be highly user-friendly with a clean interface, allowing café staff to manage
tasks without requiring technical expertise. Automation of billing, tax calculation, and reporting will
significantly reduce human errors and workload. As a result, overall efficiency and service speed will
improve, positively impacting customer satisfaction.
Economic Feasibility:
The financial investment required for the initial development and deployment is reasonable and well
within the budget of small businesses. Since the system reduces manual labor, paperwork, and billing
errors, it offers long-term cost savings. Additionally, maintenance costs will remain low due to the use of
open-source tools.
Schedule Feasibility:
With a well-structured project plan in place, the system can be developed, tested, and deployed within
the proposed 11-week timeline. The phased approach to development ensures timely progress and allows
room for adjustments if needed.
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4.3 Modules
The Simple Cafe Billing System is structured into distinct functional modules, each responsible for managing a
specific aspect of the system. This modular design ensures easier maintenance, better scalability, and seamless
user interaction. Below is an overview of the key modules integrated into the system:
1. User Management
This module is responsible for user authentication, role assignment, and access control. Users will log in
with secure credentials, and their roles—such as admin or cashier—will determine the level of access they
have within the system. Admins can manage the entire system, including user accounts and reports, while
cashiers will primarily handle order entry and billing. This ensures data security and system integrity by
preventing unauthorized access.
2. Order Management
This module enables café staff to take, modify, or cancel customer orders efficiently. It supports dine-in,
take-away, and delivery orders, allowing items to be selected from the menu, quantities to be adjusted,
and any special instructions to be added. Orders are automatically linked to billing and customer records
for streamlined processing.
The billing module automates the generation of invoices with applicable taxes and discounts. It supports
multiple payment methods, including cash, cards, and UPI. This module ensures that transactions are fast,
accurate, and securely recorded. Split payments and reprinting of bills are also supported.
4. Menu Management
Admin users can manage the digital menu by adding new items, updating prices, or removing
discontinued dishes. Each item can include a description, category, and price, ensuring the system always
reflects the latest offerings.
5. Customer Management
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This module allows for storing frequent customer details such as name, contact number, and past order
history. It helps speed up repeat transactions and lays the foundation for future loyalty programs or
promotional campaigns.
For the development of the Simple Cafe Billing System, the Agile Development Model has been adopted. Agile is
a flexible, iterative, and collaborative approach to software development that allows for continuous improvement
throughout the project lifecycle. It is particularly effective for projects where requirements may evolve based on
user feedback, as it promotes adaptive planning and rapid delivery of functional components.
The Agile process for this project is structured into the following key stages:
1. Requirement Gathering
This initial phase involves close interaction with stakeholders—including café owners, managers, and staff
—to understand their daily challenges, expectations, and specific billing needs. Requirements are
collected in the form of user stories and are prioritized based on business value. This phase lays the
foundation for designing a system that meets real-world use cases.
Once requirements are defined, the design phase begins. Here, the team creates wireframes and
mockups for the user interface. Feedback is collected on the visual design and user flow to ensure ease of
use. At the same time, system architecture, database design, and module integration strategies are
planned.
The core functionality of the system is developed in sprints, with each sprint focusing on one or more
modules such as order management, billing, or reporting. After every sprint, the developed features are
tested for bugs and refined based on internal review and user feedback. This ensures that problems are
identified early and improvements are ongoing.
After successful development and system-wide testing, the application is deployed for live use. Post-
deployment, the team continues to monitor the system for any bugs or performance issues. Future
updates and enhancements—like loyalty programs or inventory management—are planned and
implemented based on user needs and market trends.
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Hardware Requirements:
Software Requirements:
Frontend: React.js
The Simple Cafe Billing System is designed to handle various real-world scenarios encountered in the daily
operations of a café. The system’s core functionality revolves around several key use cases that outline how users
interact with the application to perform specific tasks. These use cases ensure that each component of the system
delivers a meaningful and efficient solution to both staff and management.
1. Staff Login
This is the entry point for all users of the system. Upon accessing the application, users are prompted to log in
using their credentials. The system verifies their identity and grants access based on predefined roles—Admin or
Cashier. Admins have full control over system settings, reports, and menu management, while cashiers can access
functions related to order taking and bill generation. Role-based access ensures data security and streamlined task
allocation.
2. Place Order
This use case allows the cashier to take customer orders. Items are selected from the digital menu with options to
adjust quantities or apply special instructions. Once the order is complete, it is submitted to the kitchen (if
integrated) and recorded for billing. This process ensures quick and accurate order handling, reducing customer
wait times.
3. Generate Bill
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After placing an order, the system calculates the total amount, automatically applying applicable taxes, discounts,
or offers. It supports multiple payment methods like cash, card, and UPI. Once payment is confirmed, a digital or
printed receipt is generated. This process eliminates human error and ensures financial accuracy.
4. Manage Menu
Admins use this function to add, update, or remove items from the café’s menu. Price adjustments, item
descriptions, and availability status can be modified in real-time. This feature keeps the menu up to date and helps
reflect changes in inventory or seasonal offerings.
These use cases form the backbone of the Simple Cafe Billing System, enabling it to efficiently support everyday
operations in a real-world café environment.
The Use Case Diagram is a crucial part of system design as it provides a visual representation of the interactions
between users (referred to as actors) and the various functionalities (use cases) offered by the Simple Cafe Billing
System. This diagram helps in understanding the system's scope, user roles, and the flow of activities, making it
easier for developers, stakeholders, and end-users to comprehend how the system will function in a real-world
setting.
In this system, there are primarily two actors: the Admin and the Cashier. Each of these roles interacts with
specific modules within the system according to their responsibilities.
The Admin is responsible for managing the overall configuration and operation of the system. Their
interactions include:
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o Take and place customer orders through the order management interface.
The diagram illustrates these actors with lines connecting them to their respective use cases, highlighting the
system boundaries and relationships. It ensures that the development team understands how the application
should be structured and what functionalities need to be implemented.
The Use Case Diagram thus acts as a bridge between requirement gathering and detailed system design. It helps
validate that all critical user interactions are accounted for, supporting the creation of a system that is both
comprehensive and user-friendly.
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Use case scenarios offer a clear and detailed view of how users interact with the Simple Cafe Billing
System. They define specific sequences of actions that fulfill business objectives through the system,
helping developers understand expected user behavior, system responses, and outcomes. Below are
two key scenarios that capture core functionalities of the system.
Actor: Cashier
Precondition: The cashier is successfully logged into the system and the menu is available.
Steps:
4. The system calculates the total amount dynamically, including applicable taxes and service
charges.
5. The cashier reviews the selected items, makes quantity adjustments if needed, and confirms the
order.
Postcondition:
The order is successfully recorded in the system's database and is visible in real-time on the
kitchen screen for preparation.
Actor: Cashier
Precondition: The customer’s order has been prepared and marked as completed by the
kitchen.
Steps:
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1. The cashier navigates to the "Billing" section and selects the customer’s completed order.
2. The system fetches the order details and displays an itemized list along with tax and subtotal.
3. The cashier applies any valid promotional discounts or loyalty credits, if applicable.
Postcondition:
The bill is stored in the transaction history database, and the payment status is marked as
complete.
5.2 Diagrams
This section includes the Unified Modeling Language (UML) and Data Flow Diagrams (DFD), both of which are
essential tools in the design phase of the Simple Cafe Billing System. These diagrams help visualize the
architecture, functionality, and flow of information within the system, providing clarity to both developers and
stakeholders.
UML Diagrams
UML diagrams are used to describe, design, and document the software system’s components and how they
interact.
This diagram identifies the actors involved (e.g., Admin, Cashier) and the various use cases like placing
orders, generating bills, managing menus, and accessing reports. It provides a high-level overview of the
system's functionality from the user's perspective.
Sequence Diagram:
This diagram represents the sequential flow of actions between the user and the system during key
interactions such as “Place Order” and “Generate Bill.” It shows the communication between objects like
User Interface, Order Module, Billing Module, and Database, along with the order in which messages are
exchanged.
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Class Diagram:
The class diagram illustrates the system’s structure by showing entities like User, Order, MenuItem, Bill,
and their relationships (e.g., associations, inheritance). It defines each class's attributes and methods,
helping in building the object-oriented architecture.
DFDs depict the movement of data within the system. They are particularly helpful in understanding how data
enters, flows through, and exits the system.
Level 0 DFD:
This is the context-level diagram, showing a broad overview. It represents the main processes of the
system—Order Entry, Billing, Payment, and Report Generation. It also illustrates external entities like the
Customer and Admin, and system outputs like Bills and Sales Reports.
Level 1 DFD:
This diagram breaks down the main processes into more detailed subsystems. For example, "Order Entry"
might include "Select Menu Item" and "Confirm Order," while "Billing" could involve "Apply Taxes," "Apply
Discounts," and "Generate Receipt."
The ERD represents the database structure, showing entities and their relationships.
Main Entities:
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Table
Attribute Data Type Description
Name
ENUM(Admin,
Users Role Defines user role
Cashier)
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Table
Attribute Data Type Description
Name
Form layouts define the design and flow of input forms used by the system's users. Each form should be user-
friendly, clean, and accessible.
1. Login Form
Button: Login
3. Billing Form
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These layouts show how data is displayed to users in report format, mainly used by the admin.
Columns: Order ID, Customer Name (optional), Payment Mode, Amount, Date
1. Naming Conventions
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