Telegram SOP

* Telegram: Opening Message

Hello there,

Thank you for reaching out to us! My name is YOUR NAME, and I'll be helping you with
your OnlyFans management.

Before we proceed, may I kindly request that you answer the following questions to help
us better understand your situation:

A) How did you hear about us? Was it through a friend, a Facebook ad, or a YouTube
ad?
B) Have you had the chance to watch the video that explains what we do? If so, we'd
love to know your thoughts on it.
C) Do you currently have an OnlyFans account? If yes, could you please provide us
with some statistics?
D) May we know your full name and Instagram handle?
E) Could you please provide us with your email address?
F). Lastly, what’s your mobile number just in case?

Looking forward to helping you. ☺️

1. Permission to ask more questions

Thank you for that information [NAME]. Based on what you've shared so far, I'd like to ask a few
more questions to see if our management services are a good fit for you. Is it okay if we
proceed with a few more questions?

2. What content do they create?

Can you tell me more about the type of content you create for your OnlyFans? We want to make
sure we understand your brand and can help you achieve your goals.

3. How many hours can they dedicate to this?

Great! And just to get an idea, how many hours per day are you able to dedicate to creating
content for your OnlyFans? We want to make sure we can set you up for success and provide
the support you need.

4. How much are they looking to make per week? And per year.
That's great to hear, [NAME]. Now, may I ask, how much are you looking to make per week and
per year from your OnlyFans account?
 5. What do you look for in a perfect agency to partner with?
That's great to hear, [NAME]. Before we move forward, can you tell me what you're looking for
in a perfect agency/business partner? It's important for us to understand your goals and
expectations to ensure that we can provide you with the best possible service.

6. Selling the company, the service and the agent and asking for the
close
Okay, based on what you've told me, it sounds like Luminexa Group would be the perfect fit for
you.
Firstly, Luminexa Group is the largest and fastest growing world-wide management agency with
over 4,000 models under management. Our average client makes over $10,000 a month with
just 1-2 hours of work per day. In fact, we have the most 0.01% clients out of any agency, and
our results are virtually guaranteed.

Secondly, for the remainder of the month, our service, which is usually $500 USD, is completely
free if you get started right now. Everything you saw in that video is included for free, so you
don't have to worry about any additional costs.

Lastly, I can personally vouch for the quality of our agents and the systems we have in place.
Having worked at a few agencies in the past, I can confidently say that Luminexa Group is the
best.

Are you interested in getting started with Luminexa Group?

7. Agreement sent via DocuSign

I just sent over the DocuSign agreement for you to sign up with Luminexa Group. Can you
please confirm with me that you received it? It should be sent from DocuSign and it will be from
Luminexa Group.

We're excited to have you onboard with us and help you grow/manage your OnlyFans account.
As soon as you sign the agreement, we can move forward with the onboarding process right
away.

If you have any questions or concerns about the agreement or the onboarding process, please
feel free to reach out to me here on Telegram. I am active now here for you.

8. 1 hour after agreement sent:

Hi [Model's Name], just wanted to check in and make sure you received the agreement we sent
over. Please let us know if you have any questions or concerns, we're here to help.

9. 1 day after agreement sent:

Hi [Model's Name], we noticed you haven't signed the agreement yet. Is there anything we can
do to help? We're excited to get started working with you and help grow your account.
 10. 2 days after agreement sent:
Hi [Model's Name], we wanted to follow up and make sure everything is alright. We're looking
forward to working with you and growing your account. Let us know if there's anything we can
do to help you sign the agreement.

11. 3 days after agreement sent:

Hi [Model's Name], we haven't received your signed agreement yet. We're really excited to have
you on board and help you grow your account, but we can't do that until the agreement is
signed. Please let us know if you need any assistance with the signing process.

12. 4 days after agreement sent:

Hi [Model's Name], we noticed you haven't signed the agreement yet. As a reminder, we only
have a limited number of spots available and we wouldn't want you to miss out on this
opportunity. If you have any questions or concerns, please let us know.

13. 5 days after agreement sent:

Hi [Model's Name], we haven't received your signed agreement yet and unfortunately, we will
need to delete it from DocuSign. As a reminder, we only have a limited number of spots
available and we wouldn't want you to miss out on this opportunity. If you're still interested in
working with us, please let us know so we can send over another agreement.

14. Agreement cancelled message:

We haven't received your signed agreement yet, and we can't wait any longer. If we don't hear
back from you today, we'll assume you're no longer interested, and we'll move on.

Unfortunately, we can't keep it pending in DocuSign indefinitely. If we don't receive it by the end
of the day, we'll delete it from DocuSign.

Hi [Model's Name], I hope this message finds you well. Unfortunately, we had to cancel the
agreement that was sent to you due to lack of response. We understand that things come up,
but in order to provide the best service possible, we need our clients to be responsive and
engaged. If you're still interested in working with us, please let us know and we'll be happy to
send over another agreement. Thank you for your understanding and we hope to hear from you
soon.

15. Agreement signed:

Congratulations on signing the DocuSign agreement! We're thrilled to have you onboard with
us. Now, we have an onboarding form that you can fill out and it will allow you to explain in
detail so we can know best how to market you.
Please fill out this form https://forms.gle/NnyE9Cf5MjeYFLpE9 at your earliest convenience so
we can finalize getting your account and training setup.
 16. 2 hours after onboarding sent:
I hope you're doing well. I just wanted to touch base and see how your onboarding process is
going. I know we mentioned it would take about two hours to complete, so I wanted to check in
and see if you need any assistance or have any questions.

Please don't hesitate to reach out if you need any help. We want to make sure everything goes
smoothly for you.

17. 1 day after onboarding sent:

Hi [Client NAME],

I hope everything is going well with the onboarding process. I wanted to check in and see if
you've had a chance to get started on it yet.

If you have any questions or concerns, please let me know and I'll be happy to help. We're
excited to have you onboard and can't wait to see your success with Luminexa Group.

Best regards,
[Your Name]

18. 2 days after onboarding sent:

Hi [Client Name],

I hope you are doing well. I just wanted to follow up with you regarding your onboarding process
with Luminexa Group. I noticed that you have not completed the onboarding process yet, and I
just wanted to check in and see if there's anything that you need help with.

Please let me know if you have any questions or concerns, or if there is anything else that we
can do to help you get started. We're always here to support you and help you succeed.

Best regards,
[Your Name]

19. 3 days after onboarding sent:

Hi there,

I hope you're doing well. I just wanted to touch base with you regarding your onboarding
process with Luminexa Group. Unfortunately, we haven't heard back from you and we're
concerned about your lack of response.
As a reminder, our agreement states that the onboarding process needs to be completed within
48 hours. Since we haven't received any updates from you, we wanted to let you know that we'll
be voiding our agreement tomorrow if we still haven't heard back.

We really value our clients and we want to make sure that everyone is successful in their
OnlyFans journey. If you need any assistance or have any questions, please don't hesitate to
reach out.

Thank you for your attention to this matter.

Best regards,

[Your Name] at Luminexa Group

20. 4 days after onboarding sent:

Hi [Client],

Today is the final day for you to complete the onboarding process. If we don't hear from you
today, we will have to assume that you are no longer interested in our services, and we will void
our agreement.

Please let us know if you need any assistance or have any questions. We're here to help and
want to see you succeed.

Best regards,
[Your Name]

21. Onboarding completed:

Congratulations on completing the onboarding process! Our team is currently working on
inviting you to our Slack workspace, which should take around 24-48 business hours.

Once you're in, we'll create a dedicated channel just for you.

If you need anything in the meantime, don't hesitate to reach out to me directly. However, once
you're in Slack, all communication should be done there. Please make sure to turn on your
notifications and respond to messages promptly, as this will increase your chances of success.

Thank you, and welcome to Luminexa Group!

Slack Invitation

Thank you for filling out the onboarding form. Our next step is to get you into Slack. Please
make sure to use your ALIAS if you have one when creating your Slack account.

I sent you a login to slack. Please check your email and accept.

We will be communicating on slack throughout our management process.

1. Please make sure you install the application on your phone once you login

2. Please turn on all notifications so that you are always in the loop and making money.

3. Please upload a display picture in slack so we can put a face to the name!

Look forward to getting started with you

Please let me know if you have any questions. Thank you.

CONNECTING ON TELEGRAM

When the client hasn't initiated contact on Telegram, reached out to the referrer for follow-up

“Hi [Referrer's Name], Thank you for referring [client's name]. We have received her application
to join Luminexa Group! We are still waiting for her to reach out to us on telegram to finalize
details. If you could please forward this message below to her:

Please download the Telegram app and message them at +61 4 8009 1930 or click here
https://t.me/LuminexaGroup “
 VIDEO

1. Setting up the agreement video preview

To get started, all you need to do is watch a short 10-minute video that goes over our model
agreement. This will give you a clear understanding of how we work, and what we can do for
you. Once you've watched the video, just let me know if you'd like to get started or not. Sounds
fair?

2. Sending the agreement video:

Great to hear that you're interested in getting started with Luminexa Group! Here's the link to the
video: [INSERT LINK].

Please watch this as soon as possible as I only have a couple of spots left. There are a few
other girls messaging me trying to sign up right now, so I want to make sure you don't miss out
on this opportunity.

Once you've watched the video, let me know what you think and if you're ready to get started.

3. Check in one 10 minutes after

Just checking in to see if you had a chance to watch the video we sent over. We're excited to
help you get started with Luminexa Group, and we're here to answer any questions you might
have. Let me know if you have any questions or if you're ready to get started.

4. Check in two 1 hour after

Hey [NAME], it's been an hour since I sent you the video, and I just wanted to check in and see
if you've had a chance to watch it yet? I know your time is valuable, but I just wanted to make
sure you didn't miss out on this limited time opportunity. Let me know if you have any questions
or concerns, and I'll be happy to help.

5. Check in three 1 day after

I wanted to follow up with you and see if you had a chance to watch the video we sent you
yesterday. It's important that you have a clear understanding of how Luminexa Group works and
what we can do for you.

If you have any questions or concerns, please don't hesitate to reach out to me. I'm here to help
and guide you through the process.
Looking forward to hearing back from you.
 EMAIL

Email after application has been filled out.

Subject: Welcome and Next Steps with Luminexa Group!
Dear [Applicant’s Name],

Congratulations on taking this exciting step! We’re thrilled to inform you that we’ve received your
application.

Here’s what to expect next:

1. Application Review
Our team will review your application, and you can expect to hear from us within the next
24 to 48 hours. If you are selected to join Luminexa Group, one of our licensed partners
will reach out by email, phone, or Instagram to start your onboarding process.
2. Follow-Up
Please download the Telegram app immediately and message us at +61 4 8009 1930 or
find us at LuminexaGroup for any updates if you haven't heard from us within 72 hours.
3. Preparation
Get ready to start earning within a week or even sooner. We’re excited for you to embark
on this journey toward financial freedom and fulfilling your dreams.

At Luminexa Group, our mission is to support our talents’ success not only within our agency
but through a curated network of our licensed partner agencies.

Thank you for your interest, and we look forward to potentially welcoming you to the Luminexa
family.

Warm regards,
The Luminexa Group Team

1. Get contact details from Slack questionnaire. Go to Telegram and create a new contact
with their information. Send the potential client a message in Telegram described below.
2. If you are not able to create an account in Telegram due to the potential client not being
set up with telegram, email them or contact them on their Instagram and tell them to set
up Telegram
a. Matt to create a template message to send to clients on email and IG
3. Opening message for an interested model when they are a new contact in Telegram
 REBUTTLES and FAQs

Blanket Response
 Thank you for reviewing the document and for reaching out with your questions. It’s
completely understandable that you’d want to take some time to reflect on the
stipulations outlined, as it’s important to feel comfortable with all terms.

Management Fee
 Yes, we are a fast moving agency and with that comes success. We can slow down to
your pace and work at the speed you feel comfortable with. Most agencies are 50% of
total earnings and do not offer a lowered tiered structure like we do. The agency puts in
lots of time, effort, and money to promote you and grow your OF. All you have to do is
be in communication with your account manager to make the content you have agreed
you are comfortable to make so she can promote you to make the maximum amount of
money. This is the reason for the 50% and then lower tiered split as we grow your
account. As a company, we have to make money as well. Ultimately, we do not make
money unless you are making money so we are going to assure we do all we can to
make this partnership a win-win

Three-year agreement

 In regards to the 3 year agreement, we are committing lots of money and effort to
everyone of our clients. We want them to commit the same to us. If there is no money
being made, truthfully, we will most likely terminate the agreement because that means
you are not providing us content to scale your account. When we are successful and if
you decided you wanted to go elsewhere, there is a $1000 admin fee to cancel. But
honestly, why would you cancel when you have serious money coming to you and a
dedicated team making it happen?

Termination Fee
 Regarding your question about disbanding from the agency, you can leave at anytime
you want. It’s only $1000 fee to cancel the contract. If there are specific terms you may
be concerned about you could set up a call with the CEO to discuss

If it’s not working for you, then that means it’s neither for us and that means that none of
us are making money. So it would be best for us all to part ways. However, if we are
scaling your Only Fans and making you tons of money, why would you ever leave?

We are a professional management agency and we’re looking for people that are
interested in making serious money with us.
Changing the email on OF account
 Thank you for your questions! The reason we ask for a change to the email on your OF
account is to ensure consistency with our system. It will allow us to centralize all
account-related updates and notifications under a single email, which helps avoid any
confusion or missed messages. Also, we are capturing data and crediting algorithms on
how to best scale your Only Fans account so please do not ever post or communicate
with any of your customers. If you ever have something that you want to say to a
subscriber you would convey that message to your account manager and they will speak
on your behalf.

Privacy and Protection

First Response:
We have a private policy as well as OnlyFans. All of your data is protected on both sides.
We have a dedicated team just for you and they only post content that you approve to be
posted. Your personal data will ALWAYS be protected by us and OF
 Elaborate:
OnlyFans protects your photos and videos through several measures. You retain full ownership
of your content, and watermarking helps deter and trace unauthorized sharing. The platform
allows you to control visibility by blocking specific regions or users. Your personal details, such
as your name and email, remain private, and you can use a pseudonym. Secure payment
systems and two-factor authentication (2FA) safeguard your account.

If your content is leaked, OnlyFans has a takedown team to address copyright violations.
Subscribers are legally bound not to share your content, with consequences for violations.
These measures help maintain your privacy and secure your work.

Decides not to move forward with the contract

 Thank you for considering our offer! I understand that our contract may not align with
your expectations, and I appreciate your honesty. Before you make a final decision, I'd
like to address any concerns you may have. Could you share what specifically led you to
decide not to move forward? Was there a particular clause or term that didn't resonate
with you?

If this prospect is a referral from a current client?

 (Reach out to client in Slack and let her know about her referral and if she can help her
bring her in)