Doc. No.

QSP-11
TURTLE DIAGRAM
Issue no/ Date 01/01-08-17
Rev. no/Date 01/25-01-19
Title: Process Engineering
OMNI AUTO LTD. Page 1 OF 1

With What (Material / Equipment?) With Whom (Competency,

Training,Skill)?
Computers,Printers - Process & Product Knowledge
Drawings - Knowledge of Core tools
Standards - Knowledge of Engineering softwares
Instruments&Tools Process Owner
Engineering Softwares Head Engg JSR

Desired Output
Defined Input -Specifications and drawings;
- Special characteristics for product and
- APQP timing chart manufacturing process;
- Drawing of products / parts -Identification of process input variables
- Special product characteristics that impact characteristics;
- Targets for cost - Tooling and equipment for including
- Forecasted annual production capability studies Manufacturing process
- Process capability study report flow charts/ layout
-Targets for productivity -Capacity analysis;
-New materials - Manufacturing process FMEA;
-Product handling and ergonomics Process Engineering -Maintenance plans and instructions;
req. -PPAP,CP,WI,SOP
-DFM & DFA -Data for quality, reliability, maintainability,
- Experience from previous dev. and measurability; Result of error
- Mfg tech alternatives proofing, identification and verification, as
-Customer specific req. appropriate;
- Error proofing -Methods of rapid detections, feedback
and correction of product / manufacturing
process
nonconformities.
-Verification of error proofing devices

Interacting Process
How? Intended Result (Process
(Method/Technique/Procedure) Production, PurchaseJSR &SC , QA ,
Maint. Measures / Functional or
- As per process engineering Department Objectives)
procedure QSP-11
Effectiveness
Adherence to development
timeline.
Non-Conformity, Efficiency:
Corrective&Preventive Action Nil
- CAPA on related issues, PFMEA Improvement :
, CP & PFC review Review - CI projects
MRM

Risk Associated with the Process: Risk Associated with the Process is identified and monitored in MR/F/04

Format No MR/F/07

Prepared by Approved by
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION. Its use is restricted to employees with a need to know and third parties with a
need to know and who have signed a non-disclosure agreement.
 Spicer India Pvt. Ltd, Doc. No. QSP-34
QUALITY SYSTEM PROCEDURE
Issue no./ Date 01/ 05-July-2017
Rev. no./ Date 02/ 05-July-2017
Title: Business Development
People finding a better way Page 1 of 2

Who ?
Process owner: Business Development Manager
With What How ? How Often / Does What Output Improvement

Process:
Receipt of enquiry. Output:
Feasibility review of enquiry. Frequency: Filled RFQ.
Inputs: Techno-commercial proposal. As and when Feasibility Review
Enquiry from customer. Contract review. enquiry is received Techno-commercial proposal.
RFQ PO clearance. from customer. PO
TSS
CSR
Resources: Procedure: Process Measures:
Computer system Linkages: As per procedure, Effectiveness :
All the processes defined QSP-34 Strike ratio
under IATF 16949-2016 and
EMS & OHSAS

Skills:
Knowledge on the Customer-
specific requirements
Good communication skills
Negotiation skills

Continual Improvement:

Corrective Review: Improve Business

Action: MRM potential
Full compliance
to QCDGP
target
Improvement

Remedial Review

Prepared By Approved By -- sd --
Business
COO
Format No F-MR-44 Designation Dev. Mgr. Designation
 Doc. No. QSP-11
QUALITY SYSTEM PROCEDURE
Issue no/ Date 01/01-08-17
Rev. no/Date 01/25-03-22
Title: Process Engineering
OMNI AUTO LTD. Page 2 of 2

Process Name Process Engineering

1.0 Objective To establish and maintain a system to ensure that all the customer requirements related to new product development are fulfilled on time.

2.0 Scope This procedure covers development of all new products in Omni auto and Sricity plant.

3.0 Mapping

Output with Documented

Sl.# Key Inputs Activity How Resp. When
information ref.

Getting enquiry from customer and Handling of new

requirements, amendments in existing contracts
Customers understanding the requirements ,
review & updation of contract review.
NOTE:- For Enquiries (Verbal &
New Customer enquiry, contract review of PO link"www.timken.com/en- Written) through Enquiry register , Contract
in/contract-suppliers/" to be access & then MD/Head Engg. JSR /
1 Amendments / Any changes in
click on "Terms and conditions of purchase ". In
email , Review & PPC head
As and when reviewfile
existing contract. updation of contract
the terms and condition first check the verson
& If verson is changed from previous then with customer
review to be done.

Do feasibility review along with applicable

statutory and regulatory req. and CSR ,
RFQ, CSR , Technical Data Enquiries (Verbal &
Communiacte to customer about the result Feasibility checksheet, Accept
2 provided , Statutory and
of feasibility Written) through MD/Head Engg. JSR After reciept of enquiry
/Regret letter
Regulatory requirements email

Forecasted annual production, Feasibility study & Risk assessment for Feasibility study After receiving all the
3 targets for cost. Production Volume, targets, Cost & checksheet
MD/Head Engg. JSR
requirements
Feasibility study Report
Development lead time

APQP timing chart,drawing of

product/parts & Identify CFT for Mfg. process development
activities & Study of customer specific Product After receiving all the
4 assembly,reference standard
requirements development Plan,
Head Engg. JSR / CFT
requirements
Process design targets
targets for process capability,
Customer specific requirements

APQP timing chart,drawing of

product/parts &
assembly,reference standard,
Product APQP timing chart ,
5 targets for process capability, Preparation of Time line chart , Plan and development Plan,
Head Engg. JSR /CFT As per timeline chart
Customer specific
define program
requirements,TGR,TGW,Proces
s benchmark data

Process capability , cost target for

TGR,TGW,Process benchmark Defining the reliability & Quality goals process design, Productivity ,
data , Past trouble data, based on the study of past trouble data &
6 previous rejection details ,
CFT meeting Head Engg. JSR /CFT As per timeline chart Product performance targets like
previous rejection/ warranty data targets for internal rejection ,
Warranty data , Customer ECN
rework

Review of facilities, required for sample

Product acceptance criteria, preparation according to department CFT Review
7 Stage Drawings released
Head Engg. JSR /CFT After the release of drawing Contract review report

Preparation of Preliminary Process

Flow,Identification of special Characteristic, CP ,PFC & PFMEA, layouts & new
PFMEA, Control Plan, Process sheet, CFT Review
8 Drawings , CSR , List of SC/CC Head Engg. JSR /CFT As per timeline chart resoures procurements,
Facility review, Identification of New equipments notes.
Equipment, Jig & Fixture, Tooling & Gauges

Capacity planning sheet, Study of existing

Procurement of new machine , facilities,
9 Customer schedules, CFT
tools
capacity and planning Head Engg. JSR / CFT As and when req. New machines , tools , facilities
decision of new facility req.

Development of new parts required for Sending requirements Developed parts as per list of
10 Drawings, BOM production & Procurement of outsourced parts to Purchase
Head Engg. JSR / CFT As per APQP timeline chart
materials

CP ,PFC & PFMEA,T / M / G Preparation of Process Sheet, Work Process Sheet, Work Instruction,
Instruction, Machine Check Sheet, Dimension CFT Review Machine Check Sheet, Dimension
11 drawings, layouts , equipments
Check Sheet.
Head Engg. JSR / CFT As per APQP timeline chart
Check Sheet
notes.
 Doc. No. QSP-11
QUALITY SYSTEM PROCEDURE
Issue no/ Date 01/01-08-17
Rev. no/Date 01/25-03-22
Title: Process Engineering
OMNI AUTO LTD. Page 2 of 2

Process Name Process Engineering

Drawing , CP , Customer Planning for MSA & SPC,Customer specific CFT Review
12 requirements, Spl./Critial Requirement (if req. by customer) Head Engg. JSR / CFT As per APQP timeline chart MSA , SPC study records
Characteristics

Customer
Proto Type Event (If required) By using tool room &
13 requirements ,drawings , Proto
Mfg. facilities
Head Engg. JSR / CFT If required by customer Proto type sample
CP , PFC

Review of
Drawings , Customer requirements of After Proto sample
14 requirements Packing Standard finalization customer or as per ou
Head Engg. JSR / CFT
completion
Packing standard
standard

APQP timing chart , CP, FMEA, CFT Review

15 CSR Verification and Validation (if req.) Head Engg. JSR / CFT As per APQP timeline chart Trail reports

Customer
requirements ,drawings , PFC , Conducting of Pre-dispatch meeting up to CFT Review After completion of master
16 PFMEA, CP, Quality Inspection Quality Sign Off by QA Head Engg. JSR / CFT
sample
Quality signoff documents
reports

By email , Customer After Quality signoff and Sample submission , PPAP

17 Sample , PPAP documents Samples, data submission as per customer
visit
QA Head SC
PPAP event submission
requirement & PPAP submission to customer

Getting the feedback from customer If

Customer feedback , Changes required, based on customer feed back By email Revised process ,samples and
18 req. making changes in process & samples communication , visits
Head Engg. JSR / CFT After PPAP
documents as req. by customer
submission

Conducting of Mass prod GO meeting,

Reporting to Management closing meeting As per planned and
19 PSW , Customer schedules
installed faciliy
Head Engg. JSR / CFT As per schedule Production lot
(after 2-3 batches of mass prod.)

PFC, PFMEA, CP, Machine

Handover to Production All the process documents and
20 handover note , Tools , During closing meeting Head Engg. JSR / CFT After finalisation of the project
regular production
Inspection Gauges/inst.

Error Proofing

Customer requirements , CFT

decision , Continual Identify error proofing CFT
1 improvements , Quality (prevention/detection ) method
CFT meeting New projects, As and When List of Error proofing
improvements, PFMEA review

List of Error proofing , Challenge Periodically Testing and verification of error Verification and CFT
2 parts proofing devices using Challenge parts Testing
As per decided frequency Verification Report

If error proofing fails 100% inspection of the

3 Verification report product to be done or as mentioned in the As per W/I HOD Quality As and When Inspection report
control plan.

Address details of error proofing in PFMEA Control Plan with reaction plan ,
and Control plan , Address reaction plan for Updation of PFMEA & CFT
4 FMEA , CONTROL PLAN
failure and identify temporary change control Control plan
As and When PFMEA , temporay change control
method if failure occurs matrix.

Record Ref:
IATF Clause No.: Document Ref : Enquiry register QAL/ENQ/01/00 , Manufacturing feasibility analysis ENGG/F/02 , APQP
8.3.2,8.3.3,8.3.3.2,8.3.3.3,8.3.4,8.3.4.1 sheet ENGG/F/01,Project goal sheet ENGG/F/03,
,8.3.4.2,8.3.4.4,8.3.5,8.3.5.2, 10.2.4

Format Number MR/F/08

Prepared by Approved by

THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION. Its use is restricted to employees with a need to know and third parties with a need to know and who have signed a non-disclosure agreement.