O P E R AT I O N / C O N F I G U R AT I O N

Digital Sentry®
DSAdmin

C5620M (8/12)
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Digital Sentry Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

DSAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
DSAdmin Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
DSAdmin Directory Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Adding and Configuring Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adding and Configuring a VAU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
ENC5416 Frame Rates and Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuring Storage Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configuring Audio Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring IP Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Configuring Analog Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Network Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Video Storage Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adding and Configuring Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Video Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
On Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Time-lapse Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Motion Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
User Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Creating Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Setting Up Account Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Assigning Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Available Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Assigning Camera Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Managing Users Across Multiple Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Camera Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding and Configuring Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cameras Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuration Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Throttle Exempt Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

C5620M (8/12) 3
4 C5620M (8/12)
List of Illustrations
1 DSAdmin Directory Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Camera Frame Rates Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3 Serial Ports Tab Within General Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4 Port Settings Tab for Serial Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5 Storage Locations Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
6 Audio Channels Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
7 IP Camera Window for Configuring IP Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
8 Analog Output Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
9 Network Storage Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
10 Video Storage Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
11 General Tab Within Cameras Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
12 Combined Settings to Create Three General Record Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
13 Motion Tab for Motion Settings and Masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
14 On Screen Display Tab for Configuring Video Text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
15 Time-Lapse Storage Tab for Scheduling Continuous Recordings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
16 Motion Storage Tab for Scheduling Motion Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
17 PTZ Tab for Configuring PTZ Cameras, Presets, and Tours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
18 Account Management Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
19 Change Password Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
20 User Rights Tab for Assigning User Permissions to Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
21 Camera Assignments Tab for Assigning Camera Permissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
22 Multiple Systems Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
23 User Details Window for System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
24 Camera Groups Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
25 Add Zone Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
26 Cameras Tab for Assigning Cameras to Zones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
27 Digital Inputs Tab for Assigning Input Points to Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
28 Video Motion Tab for Triggering Cameras in Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
29 Serial Input Tab for Sending Text Strings That Trigger Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
30 Add Email Account(s) Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
31 DSAdmin Zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
32 Adding a Zone Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
33 Assigning a Camera to a New Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
34 Verifying an Assigned Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
35 Adding a Camera with Analytics to a New Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
36 Configuration Parameters Window for Miscellaneous Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
37 Throttle Exempt Addresses Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
38 Email Notification Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
39 Configuring Email Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

C5620M (8/12) 5
6 C5620M (8/12)
Introduction
This section introduces you to Digital Sentry®, the software used to configure and operate the hardware. The following topics are discussed in
this section:
• An overview of the parts of a DS system
• A description of the two major applications used to configure and operate a DS system

Refer to the Digital Sentry Installation manual for information on installing the components.

DIGITAL SENTRY SOFTWARE OVERVIEW

The Digital Sentry software package allows you to configure and operate the DSSRV system. The following applications can be found within this
software package:

DSAdmin: Used to configure servers, VAUs, and other DS components

Digital Sentry ControlPoint: Used to view live video, play back recorded video, and more

C5620M (8/12) 7
DSAdmin
This section describes DSAdmin, the application that configures Digital Sentry software and the DS hardware. The following topics are
discussed in this section:
• Overview of DSAdmin and its directory tree
• Adding and configuring servers, VAUs, and cameras
• User administration
• Creating camera groups and zones
• Enabling e-mail notification

DSADMIN OVERVIEW
DSAdmin is the administration program that configures a DSSRV for daily use. DSAdmin is used to select DS servers, VAUs, and cameras, along
with recording frame rates, video settings, motion masks, and recording schedules. DSAdmin also allows you to set up zones, serial input
devices, and other important elements of the DS system.

To run the DSAdmin program, select it from the Start menu and enter your logon information. When DSAdmin first runs, the name of the client
computer appears in the gray title bar and the Folder Items area. The Server List field contains a path to a local.INI file containing a list of servers
to which it can be connected by the client.

NOTE: If the logon information entered during DSAdmin startup does not match the logon information for the available systems, you are also
asked to enter logon information for those systems.

DSADMIN DIRECTORY TREE

A DS system is a collection of servers, VAUs, and cameras, which the DSAdmin program organizes into a directory tree. This tree illustrates the
relationship between all the DS parts and allows you to add, subtract, or modify any of them.

At the top of the tree is a directory named after the client system (in this case, DSCOMBO). Under DSCOMBO is the Available Systems directory,
which contains a list of all available servers to which the client can connect.

Under each server are several directories containing all of the cameras, VAUs, zones, and other hardware and configurations that are available
through the selected server.

Figure 1. DSAdmin Directory Tree

8 C5620M (8/12)
ADDING AND CONFIGURING SERVERS
Complete the following steps to make a DS server available to your client computer:
1. Click the client directory at the top of the tree to display the Available Systems directory.

2. Right-click Available Systems and choose Add System. This opens the Add System dialog box.

3. In the System Name field, enter a name for the DS server you want to make available.

4. Enter the static IP address of the DS server. If the server will not be connected to a network during operation, enter 127.0.0.1 for the IP
address.

5. Enter a reconnect interval. If the client becomes disconnected from the server, it will try to reconnect after the amount of time (in seconds)
indicated by the reconnect interval.

6. If you want the client to automatically connect to the server whenever the DS ControlPoint software is started, click Auto Connect.

7. Click Save to add the server to the Available Systems list.

NOTE: Click the server in the directory tree to configure a server that you have made available to the client. This displays the server
configuration information, which allows you to view or change the name, IP address, and reconnect interval for the server. If you do not select
Auto Connect, you can click Connect to connect to the server. You can refresh a connection to a server at any time by right-clicking on the server
name in the directory tree and selecting Refresh.

ADDING AND CONFIGURING A VAU

Perform the following steps to add a VAU to a server:
1. Right-click the VAUs directory under the appropriate server in the directory tree.

2. Select Add VAU. This opens the Add VAU window. Enter the following information for each VAU connected to the DS server:
• VAU computer name
• Static IP address
• Video Server port

3. Click Save. On a server/VAU combination system, this information is the same as the system configuration information, and it might already
be entered in the VAU directory.

4. To configure the VAU, click its name in the directory tree. The following tabs will be displayed:

VAU Info: Configures video input devices such as IP cameras and the ENC5416 direct attached encoders.

Serial Ports: Configures alarm panels, PTZ cameras, and other devices connected to each COM port.

Storage Locations: Configures the local and remote storage locations connected to the DS system.

Audio Channels: Configures the four audio channels available on the VAU.

IP Cameras: Configures the IP cameras connected to the VAU (available only as a licensed option).

Delete VAU: Deletes a VAU from the system.

CAUTION: The Delete VAU function removes all data for that VAU. This includes all recorded video, unless it is the only VAU added to the
server. If only one VAU is added, its data must be deleted manually. If a large amount of data is stored on a VAU, deleting the VAU can require as
much as one hour to complete. Performance might also be reduced during the deletion process. By default, the permission to delete a VAU is not
granted to new users.

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 ENC5416 FRAME RATES AND RESOLUTIONS
Cameras can be connected to multiplexers or directly to boards installed inside a VAU. Perform the following steps to configure the type and
number of video input devices for a VAU:
1. Click the VAU in the directory tree and select the VAU Info tab.

2. Select either NTSC or PAL as the video standard for the VAU.

3. Select one of the following Frame Resolutions:

• 352 × 240 (CIF) NTSC
• 704 × 240 (2CIF) NTSC
• 704 × 480 (D1) NTSC
• 352 × 288 PAL
• 704 × 288 PAL
• 704 × 576 PAL

The VAU Info tab also allows you to change the default Video Server Port, the port through which a remote client computer connects to the VAU.
If you change this, the DS ControlPoint software automatically adjusts to it; however, other remote client applications might need to be
reconfigured to connect through the new port.

Under Device Number 1, use the drop-down arrow to select the type of video input device that matches the device connected to the far-left board
on the VAU. If cameras are connected to the device, click Active. Repeat for up to three additional video input devices. All video input devices
must be of the same type on a VAU. Device input numbers are labeled on the back of the VAU.

All added devices are then listed under the Video Input Devices directory under the VAU, and they are named based on type and input number.

Perform the following steps to further configure a video input device:

1. Click the device under the Video Input Devices directory. This opens the General tab, which lists information about the video input device.

2. Configure the on-screen display (OSD) on the analog output to display the date in European format (dd/mm/yyyy).

3. Configure the system’s relay output to be activated either when motion is detected or a video signal is lost.

4. Configure the system to check for these states every time a configurable number of seconds elapses.

The Video Inputs tab allows you to select which inputs are connected to cameras that you want to activate. To select the inputs, perform the
following steps:
1. Select the inputs and then click Save. The cameras are created under the video input device in the directory tree. Selected inputs with a
video signal are labeled green; unselected inputs with a video signal are labeled black; all inputs with no video signal are labeled red.

2. Click Refresh Video Status to retrieve the current signal data for all displayed inputs.

3. Click the “Disable all ports with no video” button to deselect all inputs without a video signal.

NOTE: To enable the fastest available recording rate for your system, deactivate any camera inputs that are not connected to cameras.

The Digital Inputs tab allows you to select whether connected digital (alarm) inputs are normally open or normally closed. This designation
indicates the normal state of an input; a checked box indicates normally closed. For example, an input that is set as normally open is triggered
when its circuit becomes closed.

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 The Camera Frame Rates tab allows you to increase the recording frame rate during alarms. By default, all available frames are equally divided
among active inputs. Each camera input listed on the tab is assigned a non-alarm frame rate, which is adjustable by clicking the up or down
arrows. This non-alarm rate becomes the fast recording rate, as shown on the General tab of the camera configuration page. The total number of
non-alarm frames assigned is shown on the tab under the camera inputs.

Figure 2. Camera Frame Rates Tab

Frames reserved for alarm boost: This feature is used to increase the recording rate during alarms. Adjust the “Frames reserved for alarm
boost” setting by clicking the up or down arrows. Additional frames are available for the alarm boost only if you decrease the default non-alarm
recording rate for one or more of the camera inputs.

For example, in Figure 2, 55 non-alarm frames have been allocated to the four activated camera inputs, and 5.00 frames are reserved for alarm
boost. Thus, Input 1 records at a Fast rate of 17.00 images per second, and a boosted rate of 22.00 images per second (17.00 + 5.00) during an
alarm event. If two camera inputs are recording an alarm event simultaneously, the 5.00 alarm boost frames would be divided equally between
them.

Maximum boost frames per input on alarm: This feature allows you to limit the number of frames that can be allocated to a single input
during alarm. If this was set to 3.00 in the previous example, then Input 1 would record at an alarm rate of 20.00 (17 + 3).

In addition, 20.00 frames are unused for either alarm boost or non-alarm recording; this remainder does not have to be assigned to any camera
input or the alarm boost.

Calculate non-alarm frame rates: This feature allows you to divide all available non-alarm frames equally among activated camera inputs. If
you click this button, the remaining frames are added to the total number of non-alarm frames already allocated to the camera inputs, and then
divided equally among the camera inputs.

NOTE: To activate the increased frame rate settings, Alarm Boost must be scheduled on the Schedule tab on the Zone configuration page.

Perform the following steps to configure serial ports on a VAU:

1. Click the VAU in the directory tree and select the Serial Ports tab.

2. Highlight a COM port and click Add to activate it.

3. Highlight the COM port in the assigned ports list.

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 4. Enter serial input information on the following six tabs:

General: Contains required information

Figure 3. Serial Ports Tab Within General Tab

• Interface Type: Options include Monitor, Card Reader, or PTZ.

• PTZ Type: The make and model of the PTZ camera connected to the selected port (if PTZ is selected for the Interface Type). Select the
type from the drop-down list; only one PTZ type can be selected per COM port. To update the drop-down list, click Get Types every time
you want to configure the PTZ type.
• NOTE: For IP PTZ cameras, the PTZ Type is configured on the PTZ tab.
• Maximum Line Size: The maximum size of a string coming from the alarm panel. A string longer than this many characters usually
indicates an error.
• End of Line Characters (First, Second, and Third): A character, such as a carriage return, that indicates a line is complete.
• Description: A description of the COM port.
• Active: Activates the COM port.

Port Settings: Enter the alarm panel settings here, including the COM port to which it is connected, the baud rate, parity, and stop bits.

Figure 4. Port Settings Tab for Serial Input Devices

Reset Text: Enter all text string segments that the alarm panel sends to indicate that an alarm is reset. The instance of one of these
segments in a string is recognized as an alarm reset. After you enter each segment, click Add.

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 Required Text: Enter text string segments that must be present for Digital Sentry to recognize an alarm. If the panel sends multiple similar
strings for the same alarm, only the string with one of these segments is recognized. After you enter the text, click Add.

Alarm Text: Enter all text string segments that the alarm panel sends to indicate that an alarm is occurring. The instance of one of these
segments in a string is recognized as an alarm. These segments are used to trigger recording in certain zones that you will configure. After
you enter the text, click Add.

Normal Text: Similar to Alarm Text, but video does not automatically appear for these alarms even if automatic alarm viewing is
configured.

CONFIGURING STORAGE LOCATIONS

The Storage Locations tab displays local hard drives on the VAU and all activated network storage locations. Local hard drives available for
storage of video files are listed under Local Storage, along with their total size, unused space, and minimum free space maintained (in MB).
Perform the following steps to assign a drive for local storage of video:
1. Select the drive, and then Activate Storage Location.

2. Make sure the drive is detected and available by selecting it. Look for the word Online or Offline displayed below the list. DSAdmin
searches for the drives each time a connection is created or refreshed.

Figure 5. Storage Locations Tab

Activated network storage locations appear on the right side of the Storage Locations tab. To archive video stored on the VAU to the network
storage locations every 15 minutes, select Copy To Network Storage Location. You can also view information about each network storage
location by selecting it in the list. The following section describes how the network storage locations are configured on the Network Storage
page.

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 CONFIGURING AUDIO INPUTS
The Audio Channels tab allows you to name audio channels and activate recording on the channels. To activate recording on an audio channel,
select its check box. You can activate recording on all channels by clicking Enable All Recording or deactivate all channels by clicking Disable All
Recording. To name a channel, click its name, wait, and click its name again; when the cursor appears, enter the name.

Figure 6. Audio Channels Tab

You can also associate each camera with an audio channel. Live and recorded video from each camera is synchronized with the associated audio
channel when the camera’s video pane is selected. For details on associating a camera with an audio channel.

CONFIGURING IP CAMERAS
The IP Cameras tab allows you to configure IP cameras connected to the VAU through the TCP/IP network port. A limited number of IP cameras
can be connected to a VAU, and a valid manufacturer-specific license must be installed for each. The top of the tab displays the number of
licenses installed for each camera manufacturer.

To configure an IP camera, click Add IP Camera, and then select the camera model from the drop-down arrow. This opens the IP Camera window,
which contains the following configuration information and options:
• The top of the window displays the location of the camera input automatically selected for the IP camera. By default, the final input on the
final input device (or “board”) is selected for the IP camera. Because up to 32 cameras can exist on any board, and up to four boards can
exist on any VAU, the input selected for the IP camera might not actually exist. If you want to use the automatically selected camera input
for an analog camera, manually select the IP camera’s input by clicking Change Assigned Input, and then select a new input.
• The Camera Name field allows you to enter the desired name of the IP camera that will appear in video panes, searches, lists, and so forth.
• Consult the camera manufacturer's documentation for information on frame rate, resolution, and quality information. This can vary between
camera manufacturers and models.
• The Compression Type drop-down arrow lists the types of compression supported on Digital Sentry systems: MJPEG, MPEG-4, H.263, and
H.264. Only certain compression types can be used with each supported IP camera model. For more information, refer to the latest release
notes for each supported camera model at www.pelco.com/software/downloads/digitalsentry.
• If you cannot access MPEG video because it is blocked by a firewall or router, select RTSP Tunneling. This can reduce system and network
performance, so select this option only if you cannot view MPEG video from the camera.
• The Stream Number field allows you to select the video stream to capture from a camera that provides multiple streams.

14 C5620M (8/12)
 • In the bottom section of the window, enter the TCP/IP Address and other information configured for the camera on your network. Some IP
cameras use a TCP or UDP notification for motion events; the event port number is the TCP or UDP port used for that notification and must
be a different number for each camera. To view information about the camera using a Web page generated by the manufacturer, click the IP
Camera Configuration Web Page button. (Internet Explorer® must be the default browser for this to work.) With some cameras, you might
need to install additional software provided by the camera manufacturer.

Figure 7. IP Camera Window for Configuring IP Cameras

NOTE: If you select Auto Image Size in the IP Camera Configuration Web page, you cannot modify the camera’s image quality in DS.

When the configuration is complete, make sure Active is selected, and then click OK. To configure an existing IP camera, click Edit IP Camera.
To delete an existing IP camera from the VAU, click Delete IP Camera.

To change the configuration of an existing IP camera, click Edit IP Camera. To delete an existing IP camera from the VAU, click Delete IP Camera;
this does not delete stored video recorded from the camera, but you cannot search and play back the video using DS ControlPoint software.

CONFIGURING ANALOG OUTPUTS

The Analog Outputs page allows you to create tours and MultiViews of camera combinations for display on external analog monitors. Each
available output on a VAU is listed under the Analog Outputs directory for the VAU.

The Output Configuration section determines whether cameras are automatically displayed when motion or alarm events occur, if they are
displayed when manually selected by the user, or a combination of these situations. To select the desired situation, click Change; this opens the
Analog Output Configuration window.

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 To activate an analog output, select “Analog Output is Connected to a Monitor” and select one of the four listed situations; if the selected
situation is not present, the cameras selected on the main Analog Outputs page are displayed on the external monitor. This window also allows
you to activate the tour configured on the main page. When finished, click OK to return to the main page.

Figure 8. Analog Output Configuration Dialog Box

Configure the following settings:

Dwell Time: The minimum number of seconds that a motion or alarm event is displayed on the analog output. After this time elapses, a tour or
manual display can resume.

User Timeout: The minimum number of seconds that a manually selected camera is displayed on the analog output. After this time elapses, a
tour or motion/alarm event display can resume.

MultiViews, available only on select outputs, are also configured on the Analog Outputs page. To create a MultiView, select a layout button and
drag cameras from the top-left list into the video panes. To remove a camera from a MultiView, click its pane and select Clear Camera. When the
MultiView is configured as desired, click Save MultiView and enter a name. All available MultiViews appear in the bottom-left list; to view an
existing MultiView, drag it from the MultiView list into the area below the Layout buttons.

Perform the following steps to configure the output to tour through a continuous cycle of cameras and MultiViews:
1. Drag camera names or MultiView names into the Tour list. The tour will display the cameras or MultiViews in the order listed.

2. To include a single-camera view in a tour that includes MultiViews, create a 1 × 1 MultiView for that camera.

3. Click Delete Tour Stop to remove a camera or MultiView from the Tour list.

4. Enter a Dwell Time to determine how long, in seconds, each camera or MultiView is displayed in the cycle.

5. To activate a tour, click the Change button in the Output Configuration section.

6. Select “Run the Defined Tour.”

NOTE: A tour is temporarily overridden if one of the events listed under Output Configuration occurs.

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NETWORK STORAGE
Digital Sentry video files can be saved on storage devices available over a network connection. If you archive video over a network, video files
remain on the local hard drives until they are complete, and then they are copied to the network device. Video files are complete at the end of a
15-minute segment.

The Network Storage page allows you to configure network storage locations. Complete the following steps to add a network storage location:
1. Click “Add Storage Location not in list.” This opens the “Add an Archive Storage Location” dialog box.

Figure 9. Network Storage Page

2. Enter a uniform naming convention (UNC) share name for the storage location. A valid UNC share name begins with two backward slashes
and contains the network name of the storage unit in which it is installed.

3. Enter a minimum amount of free space (in MB) that you want the storage location to maintain.

4. If you want to enable caching, select Use Caching. Caching is typically used to increase performance on storage devices that employ RAID
arrays.

5. Click Save. The storage location is then included in the list of locations assigned to the selected computer. To begin saving video to the
location, select Activate Storage Location.

After a network storage location is activated, it appears on the Storage Locations tab of each VAU. You can then select all activated network
storage locations for the VAU to copy files to.

To edit the UNC share name for a network storage location, select it and click “Edit UNC Path for Storage Location.” To completely remove a
network storage location, select it and click “Delete a Storage Location.”

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VIDEO STORAGE OPTIONS
The Video Storage Options directory allows you to configure the length of time that video is stored on a DS system before it is automatically deleted.

Figure 10. Video Storage Options

The Video Storage Options section configures the storage options available for each camera. The value you select for the ”First storage option”
and “Second storage option” will appear in the drop-down menus on the camera configuration pages. For example, if you keep the default
storage options (10 and 30 days), the Retain Video drop-down arrow on the Motion Storage tab for all cameras will contain options to store video
as long as possible: 10 days or 30 days.

The Video Storage Options section also allows you to configure how long alarm video is saved before it is automatically deleted. If you select
0 (zero) days, the alarm video will be saved for the same amount of time you select for motion video on the Motion Storage tab. Otherwise, the
alarm video will be saved for the number of days you select in the Video Storage Options section.

Alternatively, you can select the “Force video to be deleted after” option in the Video Storage Options section. To do this, select the check box
and enter the number of days. This option overrides the other video storage options.

You can also enter an “Expected number of day(s).” If video is deleted (because of lack of space) before this number of days, a warning message
is displayed.

NOTES:
• Activating or modifying the “Force video to be deleted after” option affects only the video recorded after you make the change. Any video
recorded before you modify this option follows the setting configured at the time the video was recorded.
• On some systems, a message might continually appear stating that video is being deleted before the anticipated storage duration is
reached. If this occurs, reconfigure the camera record settings or storage rules, or add more storage capacity to the system.

ADDING AND CONFIGURING CAMERAS

Perform the following steps to add cameras to a video input device (multiplexer):
1. Click the input device in the directory tree and select the Video Inputs tab.

2. Select all inputs on the video input device to which the cameras are connected. The cameras are then added to the directory tree in three
different Cameras directories: under the video input device, under the VAU, and under the system.

When cameras are added, they are automatically named based on the video input device and input to which they are connected. For example, the
camera connected to the eighth input, on the third XMUX2, connected to the first VAU, would be called 1BD3CAM08 (first VAU, the XMUX2
connected to board 3, camera 8). Under the Video Input Devices directory, the name also includes a number representing the input on the device
to which the camera is connected.

You can change the name of any camera, but its input will always be referred to using the default naming convention. You can use any
combination of letters and numbers, along with the special characters, open and close parentheses, hyphens, and underscores.

After you add cameras to a system, you can configure them by clicking the respective name under any of the Cameras directories in which they
are shown.

NOTE: If you click a Cameras directory, any configuration changes are applied to all cameras in that directory. After you make the changes, click
“Apply To All Cameras in Folder.” This feature is not available on the Motion tab; it is unlikely that a user would want the identical motion mask
on multiple cameras.

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 GENERAL
The General tab contains the following configuration information:

General Tab Within Camera Tab

For cameras connected to DS systems, several drop-down menus replace the standard Image Quality and Frame Rate settings on the General tab.
These settings establish the three record rates that can be selected on the schedule tabs. Each record rate is actually a combination of images
per second (ips), resolution, and image quality. For example, the settings in the Record Rate 1, Resolution 1, and Image Quality 1 drop-down
menus combine to create Record Rate 1. After entering settings in each of the three Record Rate rows, you can select any of the record rate
combinations on the Time-lapse Storage and Motion Storage tabs.

Figure 11. General Tab Within Cameras Tab

Figure 12. Combined Settings to Create Three General Record Rates

Features
Image Quality: The size of image files recorded by the selected camera. The larger the file, the higher the quality of recorded video. There are
four predefined image quality settings: low, medium, high, and extra high.

Frame Rate: The number of images recorded per second and per minute by the selected camera. This field on the General tab does not actually
set the frame rate; it only establishes the Fast, Medium, and Slow settings used on the Time-lapse Storage and Motion Storage tabs. Select the
frame rate per minute for each speed setting; the rate per second is automatically updated. The Fast setting is determined by the non-alarm
recording rate configured on the Camera Frame Rates tab of the Video Input Device configuration.

Associated Audio Channel: The audio channel that is open by default when the camera is viewed in the DS ControlPoint software.

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 Maximum Video Buffer: The maximum amount of time (in seconds) you can save video for pre-alarm or pre-motion recording. If the camera
begins recording an alarm or motion event, you may want to record a certain amount of time before the event. The Maximum Video Buffer value
limits the amount of video that can be inserted at the beginning of any recorded event. This value is limited by the amount of RAM available in
the VAU. Refer to the Motion tab description in this section for information about setting pre-alarm and pre-motion recording values for
individual cameras.

Covert Camera: Identifies this camera as covert when assigning camera permissions in the User Administration procedure.

Progressive Scan: Activates progressive scan (available only on certain camera models), which can improve the visual quality of video. Refer to
your camera documentation for more information.

Black and White (not shown; available only on specific DS models): Allows you to define the camera as black-and-white.

Loss of Scene Color Variation: Configures the camera to sense when it has been accidentally or improperly obstructed to conceal activity.
Video loss is normally configured to recognize when a video signal is no longer present on a camera input. This setting can trigger video loss
recording even if a signal is still present on the camera input. If you select Less Color Variation, the camera view must be consistently one color
to trigger recording, whereas More Color Variation will trigger recording even if there is some variation in the color. If the difference in brightness
of all pixels in a video image falls within the range you select, video loss recording is triggered. The camera must be selected for video loss in a
zone for recording to be triggered.

CameraPort Name: The default name of the camera input. You cannot change this name.

Camera Name: The name of the camera as it appears in the client software. You can change this name as desired.

Description: The camera’s location or other identifying information.

VAU: The VAU to which the camera’s input device is connected.

Input Device Name and Input #: The type of video input device and the input number to which the camera is connected.

NOTES:
• When an IP camera is selected, the General tab includes two extra buttons: Edit IP Camera Settings and IP Camera Configuration Web
Page. These buttons are also on the IP Camera tab and described in Configuring IP Cameras on page 14.
• The tab also contains the Motion Detection option when an IP camera is selected. Select Use Motion Detection to enable settings on the
Motion tab (described later in this section). Alternatively, you can select Use Motion Detection in IP Camera to enable the motion detection
settings that are configured directly on the IP camera.
• Changes on the General tab are implemented at the next time interval: 0 (zero), 15, 30, or 45 minutes after the hour.

VIDEO SETTINGS
The Video Settings tab allows you to change the brightness, contrast, saturation, hue, and sharpness of video captured by Digital Sentry. Use the
slider bars to change a characteristic’s value, or select Factory Default to return a characteristic to its factory preset value. The All Factory Default
button returns all characteristics to their preset values.

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 MOTION
The Motion tab allows you to configure how much motion is required to trigger motion recording. It is also used to create motion masks, which
ignore motion in certain areas of a camera’s view, and to test your motion setup. Live video from the selected camera is displayed on this tab.

Figure 13. Motion Tab for Motion Settings and Masks

NOTE: If the “Use Motion Detection in IP Camera” option is selected, only the Alarm Settings, Pre-Motion Recording, and Post-Motion
Recording portions of the Motion tab are visible.

IMPORTANT NOTE: How Motion Detection Works

The equation that determines whether motion is recognized is complex. When Digital Sentry begins recording, the first image from a camera
becomes that camera’s reference image, which following images are compared to. The reference image is replaced periodically so that gradual
changes (such as the subtle light level changes during sunrise and sunset) are not recognized as motion. How often the reference image changes
is determined by the Reference Count setting.

Next, each smaller comparison image is divided into pixels, and each pixel is compared to the way it appeared in the reference image. If each
pixel changes enough (as determined by the Sensitivity setting), the pixel is considered changed. If enough pixels (as determined by the Target
Area setting) change as compared to the reference image, motion is considered detected.

Finally, the Reference Count setting determines whether the detected motion has occurred long enough for video to be recorded. If enough
consecutive images display motion, the motion is recorded.

Adjust the values for the following parameters to adjust the amount of motion required to trigger motion recording:

Sensitivity: The change in a pixel required for that portion of the image to be considered changed. The Sensitivity value is expressed as a
percentage multiplied by 100. For example, a value of 100 indicates a 1 percent change, 5000 indicates 50 percent, and so forth. A brightness
change from black to white would be a change of 10000, or 100 percent. This comparison is performed for all pixels in each image.

Unmasked Area % for Motion: The percentage of an image that must change as compared to the reference image for motion recording to be
triggered. For example, a value of 10 percent means that one tenth of the pixels in the image must change enough as compared to the reference
image for motion to be detected.

Reference Count: How often the reference image is updated. A setting of 100, for example, means that every 100th image becomes the new
reference. The 99th image would be compared to the first image, whereas the 101st image would be compared to the 100th image.

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 Motion masks allow even greater control of the motion detection. For example, a camera at a front entrance captures the receptionist’s desk. You
do not want to record all of the receptionist’s normal movements, which would consume valuable disk space storage. You can mask the portion
of the camera’s view that includes the receptionist’s desk to disable detection of activity at the desk. You can create a motion mask as large or as
small as you want and in a virtually unlimited number of patterns.

Complete the following steps to create a motion mask:

1. On the live video pane, click and drag to draw a rectangle that covers all or part of the area you want to mask. Repeat until the entire area
you want to mask is covered.

2. To eliminate a portion of the mask you created, click and drag the mask to draw a rectangle over the area you want to clear. To eliminate the
entire mask, click Clear Mask.

3. To change the color of the mask, click a color square above the live video pane.

NOTE: If there is only one small area where motion events need to be detected, you can mask that area, and then click the Invert Mask button.
This masks all unmasked portions of the video and clears all masked portions.

Perform the following steps to test the motion recording performance of the mask you created:
1. Click the “Save and Test Mask” button.

2. Check the following parameters:

Max Consecutive: The highest number of consecutive images that exhibited motion during the current test; when motion occurs, a
colored border appears around the video pane.

Consecutive Frames: The current number of consecutive images that differed enough from the previous image for motion to be
recognized. This resets to zero when a change is not recognized in an image.

Total: The total number of images that exhibited motion during the test, whether consecutive or nonconsecutive.

Total Non-Motion Frames: The number of images during the test that did not exhibit motion.

Total Frames: The total number of images displayed and compared during the test.

After the test, assess whether too much or too little of the image is masked and whether the sensitivity is too high or too low. Also assess the
consecutive images setting. For example, if a person can walk across the entire camera view while only five images are recorded, the
consecutive images setting should be less than five so that such activity is not ignored.

Any changes made on this page for individual cameras are applied when you click Test Mask, even while recording. You cannot change motion
settings for more than one camera at a time.

The Motion tab also contains settings that control the triggering of alarms based on motion events. You can configure a zone of camera inputs to
begin recording when motion occurs on specific cameras. The settings that control when this recording occurs are found in the Alarm Settings
area of the Motion tab. The follow settings are available:

Consecutive Motion Frames to Trigger Alarm: The number of consecutive motion images that must occur on the selected camera input to
activate recording on all cameras in the zone.

Consecutive Non-Motion Frames for Reset: The number of consecutive non-motion images that must occur to end alarm recording or to
begin post-motion recording, if configured.

You can also configure pre- and post-motion recording on the Motion tab. The following settings are available for the Pre-Motion Recording and
Post-Motion Recording sections of the Motion tab:

Consecutive Motion Frames to Trigger Pre-Motion Recording: The minimum number of consecutive motion images that must occur on the
selected camera input for the pre-motion video to be inserted at the beginning of the recorded motion event.

Pre-Recording Seconds: The amount of video inserted at the beginning of the recorded motion event when the minimum number of
consecutive motion images occur. The images included in the pre-motion segment is determined by counting backward from the final consecutive
motion image. The maximum possible Pre-Recording Seconds value is equal to the Maximum Video Buffer setting on the General tab.

Consecutive Non-Motion Frames to Start Post Motion Recording: The minimum number of consecutive non-motion images that will end
the motion event and start a post-motion recording period. The first image included in the post-motion recording period is the first image after
the final consecutive non-motion image.

Post-Recording Seconds: The amount of video recorded in the post-motion recording period. This video is appended to the end of the recorded
motion event. If the minimum number of consecutive motion images reoccurs during the post-recording period, the post-recording period restarts
beginning with the image following the final consecutive motion image.

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 ON SCREEN DISPLAY
The On Screen Display tab allows you to set the location for date, time, and camera name text in live and recorded video panes. You can also set
the location for the words Motion and Alarm that appear on video displayed over an analog output when motion or alarm events occur; these
words do not appear in the DS ControlPoint software. Live video from the currently selected camera is displayed on the tab for easy reference.
This is what your setting would look like if you were to activate the OSD for the camera.

Figure 14. On Screen Display Tab for Configuring Video Text

Perform the following steps to display date, time, and camera name information on the test video pane:
1. Select the appropriate boxes in the Display column.

2. Adjust the X and Y values to change the location of the first character of text, for each displayed item on the screen.

Each video pane is divided into a grid, 28 units wide by 11 units high. The X (horizontal) value can be 0 to 27, with 0 (zero) indicating the left
column units and 27 indicating the right column of units. The Y (vertical) value can be 0 to 10, with 0 (zero) indicating the top row of units and 10
indicating the bottom row of units.

Be sure to leave enough room for the rest of the text. For example, do not place the time text in column 27, because the rest of the text would
extend past the right edge of the video pane. The live video pane allows you to immediately test your OSD configuration.

If the DS ControlPoint software is running when you make changes on the On Screen Display tab, you must refresh the DS ControlPoint
application.

C5620M (8/12) 23
 TIME-LAPSE STORAGE
The Time-lapse Storage tab allows you to schedule time-lapse recording for the currently selected camera. The screen contains a time line,
organized by day and time, that visually represents the schedule for each day of the week. The schedule is color-coded to represent the recording
rate scheduled for the camera.

Figure 15. Time-Lapse Storage Tab for Scheduling Continuous Recordings

Complete the following steps to create a schedule for a day of the week:
1. Select the rate (Slow, Medium, or Fast, as defined on the General tab) at which you want video to be recorded on that day of the week.

2. Click the day’s row under the time of day you want to start time-lapse recording, and drag the edge of the box that appears to the right until
you reach the time of day you want to stop time-lapse recording.

3. If you want to record at different rates at different times on that day of the week, select a recording rate and draw another schedule box on
that day’s row.

4. To clear a section of the schedule, select Clear and drag over the schedule boxes that you want to erase. To completely clear the schedule
to start over, click Clear Schedule.

5. Repeat this procedure for each day.

Changes saved on the Time-lapse Storage tab are implemented at the next time interval: 0 (zero), 15, 30, or 45 minutes after the hour.

NOTES:
• To quickly configure the camera or cameras to record at the preset slow rate, simply click Full Week Slow. This button is available on both
the Time-Lapse Storage and Motion Storage tabs.
• On DS systems, the rates are listed as Record Rate 1, Record Rate 2, and Record Rate 3 on the Time-lapse and Motion Storage tabs. Each
rate is a combination of record rate (ips), resolution, and image quality settings as configured on the General tab.

24 C5620M (8/12)
 MOTION STORAGE
The Motion Storage tab is similar to the Time-lapse Storage tab, except that it allows you to schedule recording only during motion events that
occur in the selected camera’s view. While a motion event is occurring, this schedule and its recording rate override the time-lapse recording
schedule.

Figure 16. Motion Storage Tab for Scheduling Motion Recording

For example, you have scheduled time-lapse recording at the Slow rate all day on Sunday and motion recording at the Fast rate from 2:00 a.m. to
4:00 a.m. on Sunday. If no motion occurs at 2:00 a.m., video is recorded at the Slow rate. When motion occurs from 2:00 a.m. to 4:00 a.m., video
is recorded at the Fast rate.

When motion is occurring, the motion schedule overrides the time-lapse storage schedule. The exception is at times when motion recording is
not scheduled at all. If motion occurs during a time unscheduled on the Motion Storage page, the time-lapse storage schedule and recording rate
still apply.

The Motion Storage tab also includes a drop-down menu that allows you to configure how long motion video recorded from this camera is saved.
The options in this list are created on the Storage Options page.

Changes saved on the Motion Storage tab are implemented at the next time interval: 0 (zero), 15, 30, or 45 minutes after the hour.

C5620M (8/12) 25
 PTZ
The PTZ tab allows you to configure PTZ cameras for use in the DS ControlPoint software. Select “Enable PTZ support for this camera” and then
select the type of camera and the camera's address from the drop-down menus. The video pane on the tab allows you to test the PTZ
functionality for the camera.

Figure 17. PTZ Tab for Configuring PTZ Cameras, Presets, and Tours

Pan, tilt, and zoom is controlled in Digital Sentry using a heads-up display (HUD). The HUD is a set of boxes that you select to control the various
PTZ functions. The largest box controls the pan and tilt functions; simply click and drag in the direction you want the camera lens to point. The
small box in the center controls the zoom function; left-clicking the box zooms in and right-clicking zooms out. The top box on the right side of the
HUD controls iris functions; left-clicking this box opens the iris and right-clicking closes the iris. The bottom-right box controls focus; left-clicking
focuses far and right-clicking focuses near.

To configure a preset camera position, point the camera as desired and click Set Preset. To select a different preset number, click the right or left
arrows below the button before clicking Set Preset. To view a preset, click Go To Preset. To view a different preset number, click the right or left
arrows below the button before clicking Go To Preset. You can configure up to 99 presets or the maximum number of presets supported on the
camera, whichever number is lower.

Perform the following steps to configure a tour of presets for the camera:
1. Click the Add PTZ Tour button in the PTZ Tour Configuration section.

2. Enter a name for the tour and a Dwell Time (the amount of time the camera will remain at each preset in the tour).

3. Click Save.

4. To select the presets in the tour, click “Add a Tour Stop” and select a preset from the drop-down menu; repeat until all presets are added to
the tour. You can reorder a preset by selecting it and clicking Move Up or Move Down.

5. Select Run PTZ Tour to test the tour.

You can delete a preset from the tour by clicking Delete Tour Stop. You can delete an entire tour by selecting Delete Tour, or you can change the
tour name by clicking Change Tour.

NOTE: When configuring certain brands of IP PTZ cameras, the Port and Address settings are replaced by a PTZ Type drop-down menu.

26 C5620M (8/12)
USER ADMINISTRATION
The User Administration directory is used to manage users and assign permissions. Clicking on the directory opens the Camera Assignments tab,
which allows you to select the cameras each user is allowed to view. Other tabs allow you to add and delete users and assign permissions to
perform specific functions.

CREATING USERS
Complete the following steps to add users from the list of those who can access a system:
1. Click Add User. This displays the Add User window.

2. Enter a logon name and password, and then click Create.

NOTE: Logon names can include letters, numbers, and the following symbols: period (.), hyphen (-), and underscore (_).

3. Repeat these steps for each user.

When these users open the DSAdmin or DS ControlPoint software, they must enter this logon name and password to be able to access the
system to which you are connected.

SETTING UP ACCOUNT MANAGEMENT

Select the Account Management tab to view or change the Common Account Properties and the “admin account properties.” This tab is visible to
an account administrator only.

Figure 18. Account Management Tab

NOTE: If the “Require Strong Passwords” or “User must change password at next logon” is selected, users must change their password the next
time they log on.

Adjust the values for the following parameters:

Common Account Properties

• Maximum Failed Logon Attempts: Sets the maximum number of logon attempts before the user ID is disabled.
• Password Age (days): Sets the number of days before the user password must be changed.
• Require Strong Password: When selected, requires the user to create a strong password at the next logon.

C5620M (8/12) 27
 “admin” account properties
• Account is disabled: When selected, disables a user account.
• User must change password at next logon: When selected, requires the user to change a password at the next logon.
• Password never expires: When selected, the user no longer requires a password change at logon.

Figure 19. Change Password Dialog Box

ASSIGNING PERMISSIONS
Complete the following steps to assign permissions to a user:
1. Select the User Rights tab.

Figure 20. User Rights Tab for Assigning User Permissions to Functions

2. Select the user’s name in the Users area.

3. Select one or more permissions in the left list, and click the right arrow button to place the permissions in the right list. To assign all
permissions, click the double right arrow button.

4. To remove a permission, highlight it in the right list and click the left arrow button. To remove all permissions, click the double left arrow
button.

5. When you are finished assigning permissions for the user, click Save.

28 C5620M (8/12)
 AVAILABLE PERMISSIONS
The following permissions can be assigned to any user in any combination:

Alarm Activity: The user is notified of alarm events. (Notifications are displayed on the system only if configured using DSAdmin.)

Alarm Clearer: The user can acknowledge and clear alarms by way of check buttons.

Analog Output User: The user can control the cameras displayed through the analog outputs.

Audio Monitor: Allows you to see and use the Audio tab in the DS ControlPoint software.

Change Colors: The user can change the default color coding on the Recorded Video and Event History pages.

Change Password: The user can change his or her password in Connection Manager.

Configuration Manager: The user can access DSAdmin and change its data.

Configuration Viewer: The user can access DSAdmin but cannot change its data.

NOTE: A user must have either Configuration Viewer or Configuration Manager rights to be able to run DSAdmin. Thus, a user with User
Administrator rights must also have Configuration Viewer rights to view the User Rights tab, or Configuration Manager rights to change
information on the User Rights tab (and perform other User Administrator functions).

Critical Messages: The user can view messages labeled as “Critical.”

Delete Computer: The user can access the Delete VAU tab.

Disable Event Monitor: In Connection Manager, the user can change the Notify On Event parameter for the system.

Disable System Messages: In Connection Manager, the user can disable the display of Critical Messages, Warning Messages, and
Informational Messages.

Event Viewer: The user can access the Event History page.

Export User: The user can export data from Digital Sentry.

Informational Messages: The user can view messages labeled as “Informational.”

Live Video: The user can view live video.

Manual Record: The user can activate manual recording.

Print User: The user can print data.

PTZ User: The user can control pan/tilt/zoom functions of cameras.

Recorded Video Viewer: The user can view the Recorded Video page.

Reports in Client: The user can view the on-screen reports available in the DS ControlPoint software.

User Administration: The user can access the User Rights tab, add and delete users, and change passwords.

Warning Messages: The user can view messages labeled as “Warning.”

Zone Administrator: The user can modify information on the tabs located in the Zones directory.

C5620M (8/12) 29
 ASSIGNING CAMERA PERMISSIONS
Complete the following steps to assign or change camera permissions for a user:
1. Select the Camera Assignments tab.

Figure 21. Camera Assignments Tab for Assigning Camera Permissions

2. Select the user name in the Users list.

3. Choose the permission from the Groups area. The following permissions are available:

All Cameras: Grants access to all cameras available on the selected system (as listed in the Available Cameras list at the bottom of the
tab). If you select this option, click Save and skip step 4.

All Non-Covert Cameras: Grants access to all cameras not designated as Covert Camera on the individual camera configuration pages. If
you select this option, click Save and skip step 4.

By Assignment: Grants access to cameras individually selected from the bottom of the Camera Assignments tab. If you select this option,
proceed to step 4.

4. If you select By Assignment, select the cameras in the Available Cameras list that the user has permission to monitor, and then click the
right arrow button to move them to the Assigned Cameras list (or click the double right arrow button to assign all cameras). Repeat until all
cameras are properly assigned. To remove a camera from the Assigned Camera list, select it and click the left-arrow button (or click the
double left arrow button to remove all cameras). When all cameras are properly assigned, click Save.

30 C5620M (8/12)
 MANAGING USERS ACROSS MULTIPLE SYSTEMS
The Multiple Systems tab allows you to create new user accounts based on existing accounts, add a new user or copy an existing user to
multiple systems, and change a user's password on multiple systems. All systems added in DSAdmin are available for multiple-system user
administration, and you must have User Administration permissions on each system.

Figure 22. Multiple Systems Tab

To copy an existing user to other systems, select the user in the list box, and click “Copy a user with changes” or “Copy a user with no changes”
button:
1. If you selected “Copy a user with changes”: In the Specify User Details window, modify the user name, camera access, and user rights
as desired.

Figure 23. User Details Window for System Administration

If you selected either button: Enter the user’s password. If you want this password to replace the password for this user on systems
where the user is already configured, select this option.

C5620M (8/12) 31
 2. Click Continue.

3. Select the systems where you want to copy the user.

4. Click Continue.

5. Click Apply.

6. Watch the Status and Systems dialog boxes for messages. To save a log file containing these information messages, click the disk icon.

Other administration procedures that you can perform on the Multiple Systems tab are as follows:
• To copy multiple users with the same password to other systems, click the Copy Multiple Users button and begin with step 2 of the
preceding procedure.
• To create a new user on multiple systems, click the “Create New User on One or More Systems” button and begin with step 1 of the
preceding procedure.
• To delete an existing user from multiple systems, click the “Delete a User On One Or More Systems” button, enter the user name, select the
systems, and click Continue. Click Apply and watch for messages.
• To change the password for a user on multiple systems, click the “Change a Password for a User On One Or More Systems” button, enter
the user name, enter the new password, select the systems, and click Continue. Click Apply and watch for messages.

CAMERA GROUPS
The Camera Groups directory contains groups of cameras with some similar characteristic, such as location. These groups can be used for quick
selection of cameras from which to view live or recorded video. Complete the following steps to create a camera group:

Figure 24. Camera Groups Tab

1. Click New Group and enter a name for the group in the Camera Group drop-down box.

2. In the Available Cameras list, select one or more cameras and click the right arrow button. This adds the camera(s) to the Assigned
Cameras list. Repeat until all desired cameras (up to 16) are placed in the Assigned Cameras list.

3. To remove a camera from the Assigned Cameras list, click the left arrow button. To remove all cameras from the Assigned Cameras list,
click the double left arrow button. To adjust a camera's position in the group, highlight it and click Move Up or Move Down.

4. When you are finished modifying the camera group, click Save.

You can modify a camera group at any time by selecting the group from the Camera Group list and performing steps 2 through 4. To rename a
selected group, type the new name in the New Name field and click Rename Group.

32 C5620M (8/12)
ADDING AND CONFIGURING ZONES
A zone is a user-defined group of cameras that are triggered to record when specific events occur. For example, you might create a Door 3 zone
that contains all cameras near Door 3. Then, when the door is opened, all cameras in the Door 3 zone begin recording video. The Event History
page in the DS ControlPoint software allows you to search by zone for alarm events. For example, you could search for all video recorded when
Door 3 was open by choosing the Door 3 zone as part of your search parameters. A zone can contain any number of cameras.

To create a zone, right-click the Zones directory in the directory tree and select Add Zone. When the Add Zone dialog box appears, enter the
following information:

Figure 25. Add Zone Dialog Box

Zone Name: A name that describes the zone’s location or other characteristic.

Zone Description: Any description identifying the zone.

Alarm Information:
• Active: Activates the zone.
• Report Alarm: Automatically displays an alarm notification in the Current Alarms window whenever an alarm event occurs within the
zone.
• Record Until RESET Received: Changes the beginning of the post-alarm recording period. If you select this option, post-alarm recording
does not begin until the alarm is reset to its normal state. Otherwise, the post-alarm recording period begins when the alarm is triggered.
• Priority: Determines how alarms from this zone are sorted in the Current Alarms window. Alarms notifications from zones with Priority 1
are listed at the top of the Current Alarms window.

Alarm Time in Seconds:

• Pre-alarm: Indicates how much of the video captured before the alarm occurs is inserted at the beginning of a video segment of an alarm
event within this zone.
• Post-alarm: Indicates how much of the video captured after the alarm occurs is appended to the end of a video segment of an alarm event
within this zone.
• Re-alarm: Indicates how long after an alarm occurs that ensuing alarms are ignored. For example, if you enter 5 seconds, alarms that are
active less than 5 seconds after an initial alarm event do not trigger recording.

After you enter this information, click Save to add the zone to the Zones directory in the directory tree.

NOTE: When creating a zone for the recording of video loss events, be sure to include an additional three seconds to account for the maximum
lag between the loss of video and the triggering of the alarm. (The system monitors for video loss every 1.5 seconds.) For example, if you want to
record 5 seconds of pre-alarm video on the zone, set the pre-alarm time to 8 seconds.

C5620M (8/12) 33
 CONFIGURING ZONES
To configure a zone, click its entry in the Zones directory. This displays the following tabs:

General: Contains the configuration information assigned to the zone.

Cameras: Assigns cameras to the zone. To assign a camera, select it in the Cameras Available List and click the Add button. This displays the
camera in the Cameras Assigned list. To remove a camera from the zone, select it in the Cameras Assigned list and click the Remove button.

Figure 26. Cameras Tab for Assigning Cameras to Zones

Digital Inputs: Assigns digital (alarm) input points to the zone. Whenever an assigned digital input is triggered, cameras in the zone begin
recording.

Figure 27. Digital Inputs Tab for Assigning Input Points to Zones

NOTE: For Digital Sentry to recognize an alarm from a serial device, you must configure both an Alarm Text (in the VAU configuration) and a
Unique Zone Text, which are different parts of a text string from an alarm panel. The Alarm Text notifies Digital Sentry that some sort of alarm is
occurring, whereas the Unique Zone Text indicates the location or some other distinguishing feature of the alarm and causes the designated
camera inputs to record video. For example, if an alarm panel sends the text string OPEN DOOR3, you would enter “OPEN” for the Alarm Text and
“DOOR3” for the Unique Zone Text. Multiple zones can use the same COM port and Alarm Text segments, but each zone typically uses different
Unique Zone Text segments.

34 C5620M (8/12)
 Video Motion: Selects cameras which, when they detect motion, cause the rest of the zone’s cameras to begin recording. Refer to Motion on
page 21 for information about zone recording based on motion.

Figure 28. Video Motion Tab for Triggering Cameras in Zone

Video Loss: Selects cameras whose loss of video cause the rest of the zone’s cameras to begin recording.

Serial Input: Looks for certain text in strings sent by alarm panels, as entered during the Computer Configuration. Select a COM port on the
server, enter text that the alarm panel will send during a particular alarm, and click Add. Whenever the alarm panel sends this text through the
designated COM port, the zone’s cameras begin recording.

Figure 29. Serial Input Tab for Sending Text Strings That Trigger Recordings

NOTE: Before you can select a COM port on the Serial Input tab, the port must be added and configured as a Monitor type on the Serial Ports
tab. Refer to Adding and Configuring a VAU on page 9. To activate the increased frame rate settings, Alarm Boost must be scheduled on the
Schedule tab on the Zone configuration page.

Schedule: Assigns recording times for the configuration you selected in the other tabs. Draw schedule boxes on the time line to indicate the
days and times this zone’s configuration information should be activated. If you schedule the Alarm Boost, the alarm frame rate allocation
configured on the Camera Frame Rate tab is activated (refer to ENC5416 Frame Rates and Resolutions on page 10 for more information). During
alarm activation, the zone’s cameras record when assigned digital inputs are triggered or assigned cameras lose video or detect motion. To
remove a schedule, click Clear Schedule. To activate the alarm boost for the entire week, click Full Week Boost.

C5620M (8/12) 35
 Email Configuration: Allows you to select e-mail addresses that receive messages when an alarm event happens in a zone. To identify and test
the mail server, refer to the Email Notification on page 41. To select e-mail addresses, click Add Email Account to open the window shown in
Figure 30 on page 36. Add e-mail addresses as desired, and then select cameras from the zone. For each selected camera, a JPEG image of the
alarm event will be attached to the e-mail messages; you can adjust the image resolution and quality using the slider bars under JPEG Image
Properties.

Figure 30. Add Email Account(s) Window

Changes to a zone configuration are applied when you save them.

Sarix Analytics
To search for Sarix analytics, a zone in DSAdmin must be configured with the camera on both the Cameras and Analytics tabs.
1. Right-click the Zone folder in DSAdmin.

2. Click Add Zone.

Figure 31. DSAdmin Zones

36 C5620M (8/12)
 3. Clear the “Record until RESET Received” option.

4. Add a description in the Zone Description field.

Figure 32. Adding a Zone Description

5. Click Save. The new zone appears in the Zones folder.

6. Click the new zone.

7. Click the Cameras tab.

8. Click the desired camera in the Cameras Available section to assign that camera to the new zone.

C5620M (8/12) 37
 9. Click Add. The selected camera appears in the Cameras Assigned section.

Figure 33. Assigning a Camera to a New Zone

10. Click Save.

11. Click the Schedule tab and verify that an assigned schedule has been created.

Figure 34. Verifying an Assigned Schedule

38 C5620M (8/12)
 12. Click the Analytics tab.

13. In the Cameras Available section, click the camera that was added in the Cameras tab.

Figure 35. Adding a Camera with Analytics to a New Zone

14. Click Add, and then click Save.

15. Restart the DS Video Server Service.

CAMERAS DIRECTORY
The Cameras directory under a DS server in the directory tree contains a list of all cameras configured on all VAUs in the tree. Refer to Adding
and Configuring Cameras on page 18 for more information.

C5620M (8/12) 39
CONFIGURATION PARAMETERS
The Configuration Parameters directory contains several miscellaneous parameters for a DS system. Clicking this directory opens the
Configuration Parameters list. To change a parameter, select it in the list and enter a value allowed in the Description field. The value can be
either a quantity, such as number of MB, or a code number.

Figure 36. Configuration Parameters Window for Miscellaneous Settings

The Parameters list contains the following settings (applicable code numbers in parentheses):
Interface/EventImageDisplay: Automatically displays event images when the event occurs. Choose 1 to automatically display event images or
choose 0 (zero) not to automatically display event images.
Services/DebugFlag: Limits the type of data written to the log file: none (0), basic information (1), or all information (2).
Services/LogFileSizeKB: Limits the size, in KB, of the Video Server log file. When the log file reaches this size, it replaces the oldest data with
the newest data.
Services/MaxAlarmDuration: Limits the amount of time an alarm event is recorded, if not reset by an alarm panel.
Services/PacketDelayMS: Sets a delay, in milliseconds, between packets sent.
Services/PacketSize: Limits the size, in bytes, of packets sent to the client.
Services/PTZUserTimeout: The number of seconds before a PTZ camera resumes a tour, after a user has stopped controlling PTZ functions.
Services/SerialDelimiter: A character or string that separates each field in a message from a card reader. A hexadecimal character must be
preceded by “0x.”
Services/SerialFieldCount: Limits the number of fields saved from a message from a card reader.
Services/SerialLog: Creates a log of all data read on the COM port. You can choose not to create a log (0), to create a logon ASCII characters
(1), or to create a logon hexadecimal format (2).
System/ActiveAlert: Activates the optional ActivEye® Active Alert™ software, if properly licensed and installed. Refer to the Active Alert User
Manual for details.
System/DeleteOrphanFilesHour: The hour of the day when a search for orphan files is performed.
System/DeleteOrphanFilesMax: The maximum number of orphan files that can be deleted during an orphan search.
System/ErrorLogAge: Sets the number of months to retain message log data.
System/ErrorLogRowsDelete: Sets the number of expired rows to delete at a time.
System/ManualRecord: Limits the amount of time that manual recording can be activated before timing out.
System/VideoArchiveTrend: Limits the amount of data (in months) that is stored in the VideoArchiveTrend table, which documents the number
of days video is stored before it is overwritten.
Video Server/FastSwitch: Records even and odd fields from an XMUX2 unit. Change this only under the advice of a trained technician.
Video Server/FSRetryCount: Limits the number of times Digital Sentry tries to initialize a multiplexer. When initialization fails this many times,
Digital Sentry waits the amount of time set in Video Server/FSRetryDelay before attempting initialization again.
Video Server/FSRetryDelay: Sets the time between multiplexer initialization attempts. Digital Sentry tries initializing the multiplexer the
number of times set in Video Server/FSRetryCount before starting this delay.

40 C5620M (8/12)
THROTTLE EXEMPT ADDRESSES
The Throttle Exempt Addresses page allows you to exempt client computers from the packet restrictions selected on the Configuration
Parameters page. Each computer exempted can download video at the fastest available rate.

Figure 37. Throttle Exempt Addresses Window

To exempt a client computer, type its IP address and click Update List. To delete a computer from the list, select it and click Delete. To delete all
computers from the exempt list, click Delete All.

EMAIL NOTIFICATION
The Email Notification page allows you to select e-mail addresses that receive messages whenever a system message is generated. Each
recipient e-mail address can be configured to receive any combination of critical, warning, or informational messages. Complete the following
steps to enable e-mail notification of these types of messages:

Figure 38. Email Notification Page

C5620M (8/12) 41
 1. In the SMTP Server field, enter the e-mail server used to send the e-mail messages. This must be a valid SMTP server accessible from the
DS server.

2. In the “Email sent from domain name” field, enter the domain name as configured on the SMTP server.

3. If required, enter a User Name and Password for sending e-mail using the SMTP server.

4. Click Add Email Account. Enter an Email address and select one or more message types. The e-mail account receives only those messages
that match the selected message types. Click Save.

5. Repeat the previous step for up to a total of 75 e-mail addresses.

6. To change the messages types sent to an e-mail address, select the address and click Edit Email Account. Select the appropriate system
message types and click Save.

7. To delete an entered e-mail address, select the address and click Delete Email Account.

8. To test a configured e-mail address, select the address and click Test Email Account. Check the e-mail account to ensure that an e-mail was
sent.

NOTE: The SMTP server selected for e-mail notification of messages is automatically the same server selected for e-mail notification of alarms,
if applicable. Refer to Configuring Zones on page 34 for more information.

Configuring Email Notification

If email notification is required, you must add and then configure a zone in DSAdmin using the Email Configuration and Analytics tabs.

Figure 39. Configuring Email Notification

42 C5620M (8/12)
 PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in • Six months:
material or workmanship for a period of one year after the date of shipment. – All pan and tilts, scanners, or preset lenses used in continuous motion
applications (preset scan, tour, and auto scan modes)
Exceptions to this warranty are as noted below:
Pelco will warrant all replacement parts and repairs for 90 days from the date of
• Five years:
Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid
– Fiber optic products to a Pelco designated location. Repairs made necessary by reason of misuse,
– Unshielded Twisted Pair (UTP) transmission products alteration, normal wear, or accident are not covered under this warranty.
– CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelco’s liability
• Three years:
for any claim, whether based on breach of contract, negligence, infringement of
– FD Series and BU Series analog camera models
any rights of any party or product liability, relating to the Products shall not exceed
– Fixed network cameras and network dome cameras with Sarix® technology the price paid by the Dealer to Pelco for such Products. In no event will Pelco be
– Sarix thermal imaging products (TI and ESTI Series) liable for any special, incidental, or consequential damages (including loss of use,
– Fixed analog camera models (C20 Series, CCC1390H Series, C10DN Series, loss of profit, and claims of third parties) however caused, whether by the
and C10CH Series) negligence of Pelco or otherwise.
– EH1500 Series enclosures
The above warranty provides the Dealer with specific legal rights. The Dealer may
– Spectra® IV products (including Spectra IV IP)
also have additional rights, which are subject to variation from state to state.
– Spectra HD dome products
– Camclosure® IS Series integrated camera systems If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
– DX Series video recorders (except DX9000 Series which is covered for a (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the
period of one year), DVR5100 Series digital video recorders, Digital Sentry® following information:
Series hardware products, DVX Series digital video recorders, and NVR300
Series network video recorders 1. Model and serial number
2. Date of shipment, P.O. number, sales order number, or Pelco invoice number
– Endura® Series distributed network-based video products
3. Details of the defect or problem
– Genex® Series products (multiplexers, server, and keyboard)
– PMCL200/300/400 Series LCD monitors If there is a dispute regarding the warranty of a product that does not fall under
– PMCL5xxF Series and PMCL5xxNB Series LCD monitors the warranty conditions stated above, please include a written explanation with
• Two years: the product when returned.
– Standard varifocal, fixed focal, and motorized zoom lenses Method of return shipment shall be the same or equal to the method by which the
– DF5/DF8 Series fixed dome products item was received by Pelco.
– Legacy® Series integrated positioning systems
– Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, ExSite IP, and RETURNS
PS20 scanners, including when used in continuous motion applications To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100
– Esprit Ti and TI2500 Series thermal imaging products or (559) 292-1981 to obtain an authorization number (CA number if returned for
– Esprit and WW5700 Series window wiper (excluding wiper blades) credit, and RA number if returned for repair) and designated return location.
– CM6700/CM6800/CM9700 Series matrix
All merchandise returned for credit may be subject to a 20 percent restocking and
– Digital Light Processing (DLP®) displays (except lamp and color wheel). The refurbishing charge.
lamp and color wheel will be covered for a period of 90 days. The air filter is
not covered under warranty. Goods returned for repair or credit should be clearly identified with the assigned
CA or RA number and freight should be prepaid.
Revised 1-12-12

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.

REVISION HISTORY
Manual # Date Comments
C5620M 8/12 Original version.

Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its affiliates. © Copyright 2012, Pelco, Inc.
ONVIF and the ONVIF logo are trademarks of ONVIF Inc. All other product names and services are the property of their respective companies. All rights reserved.
Product specifications and availability are subject to change without notice.
 www.pelco.com

Pelco by Schneider Electric 3500 Pelco Way Clovis, California 93612-5699 United States
USA & Canada Tel (800) 289-9100 Fax (800) 289-9150
International Tel +1 (559) 292-1981 Fax +1 (559) 348-1120