DS-D5032QE

User Manual
User Manual
COPYRIGHT ©2018 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the
properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries
(hereinafter referred to be “Hikvision”). This user manual (hereinafter referred to be “the
Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly,
by any means, without the prior written permission of Hikvision. Unless otherwise
stipulated, Hikvision does not make any warranties, guarantees or representations,
express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to the Monitor.
The Manual includes instructions for using and managing the product. Pictures, charts,
images and all other information hereinafter are for description and explanation only. The
information contained in the Manual is subject to change, without notice, due to firmware
updates or other reasons. Please find the latest version in the company website
(http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in
various jurisdictions. Other trademarks and logos mentioned below are the properties of
their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED,
WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS
AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL
HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR
ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING,
AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS
PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM
CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE
CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT
THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW,
THE LATER PREVAILS.

1
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with
"CE" and comply therefore with the applicable harmonized European standards
listed under the EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS
Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points. For more
information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the
product documentation for specific battery information. The battery is marked
with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury (Hg). For proper recycling, return the battery to your supplier or to a designated
collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

2
To prevent injury, this apparatus must be securely attached to the floor/wall in accordance
with the installation instructions.

Applicable Models
This manual is applicable to the model: LCD Monitor.

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Provides additional information to emphasize or supplement important points

of the main text.

Indicates a potentially hazardous situation, which if not avoided, could result

in equipment damage, data loss, performance degradation, or unexpected
results.

Indicates a hazard with a high level of risk, which if not avoided, will result in
death or serious injury.

3
TABLE OF CONTENTS

Safety instructions ................................................................ 5

Screen maintenance ....................................................... 8
Operation Instructions ........................................................... 9
Control panel................................................................... 9
Remote control.............................................................. 10
Installation instructions .........................................................11
Control button and joint ................................................. 12
How to adjust the settings ............................................. 13
Adjust the image settings .............................................. 14
Technical support (common problems)................................ 16
Appendix.............................................................................. 19
Specification.................................................................. 19
Comparison table of the preset frequencies of the original
factory ........................................................................... 20
Instructions of the joint pin ............................................ 21

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Safety instructions

Pixel feature
This liquid crystal display product has ultrahigh color resolution.
While it’s effective pixels are up to 99.999% or higher, it is still
possible that a dark spot or a bright spot (red, green or blue)
constantly appears on the screen. This is the structure property
(within the general industrial standard) of the display rather than
a fault.

Safety
Please read and understand all instructions before using the
monitor safety . Damage resulting from nonobservance of the
instructions is not covered by the warranty.
Be careful of electric shock and fire!
· Never make the monitor contact with rain or water. Never
place a liquid container (e.g., a vase) near or on the moni-
tor. Please disconnect the monitor’s power immediately if
a liquid is spilled on the monitor’s surface or inside. Please
contact the customer service center before using it again.
· Never put a monitor, remote controller, or battery near an
open flame or other heat source (including direct sunlight).
In order to avoid flame spread, always keep candles or other
open flames away from monitors, remote controls, and batter-
ies.

· Never insert any object into the ventilation slot or other openings on
the monitor.
· Please make sure that the power line is not taut. The tightening
of the power line will loose the power connections and produce
sparks.

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Beware of short circuit or fire!
· Do not expose the remote controller or battery in rain, water or
overheated environment.
· Please avoid pulling the plug. Loose power plugs may spark or
cause fire.
Watch out for personal injury or monitor dam-
age!
· It is suggested that the monitor be carried by two people.
· When installing the monitor on the stand, please use only
the chassis provided. Firmly fix the frame on the monitor. Put
the monitor on a flat, flat surface that can withstand the total
weight of the monitor and the chassis.
· When installing a monitor with wall mounting, please use only
the wall mount bracket that can bear the weight of the moni-
tor. Fix the wall mount mounting bracket on the wall that can
withstand the total weight of the monitor and the wall mount
bracket.
The company is not responsible for the accident, personal
injury or loss caused by improper installation.
Be careful of hurting children!
Please follow the following precautions to avoid child injury due
to monitor falling:
· Never place the monitor on a surface covered with a cloth or
other material that can be pulled.
· Make sure that any part of the monitor is within the edge of
the surface.
· When placing a monitor on a high furniture (such as a book-
case), the furniture and monitor must be fixed to the wall or
the appropriate support.
· Tell children about the dangers of climbing furniture and
touching monitors.
Beware of eating battery!
· The remote control of this product contains batteries. There is
a risk that children might eat the batteries. Please keep them
out of reach of children.
Watch out for overheating!

6
· Never install the monitor in the enclosed space. Always leave
at least 4 inches or 10 centimeters of space around the moni-
tor for ventilation. Make sure that curtains or other objects do
not block the ventilation slot on the monitor.
Be careful! Don’t break the monitor!
· Before you connect the monitor to the power outlet, make
sure that the power voltage matches the value printed on the
back of the monitor. If the voltage is different, don’t connect
the monitor to the power outlet.
· If the monitor is not used for a long time, please cut off the
power supply.
Be careful of personal injury, fire or power line damage!
· Do not put the monitor or any object on the power line.
· As a disconnecting device, the power plug should be kept to
operate conveniently.
· When the power line is disconnected, always hold the plug
instead of pulling the cable.
· Before the thunderstorm comes, disconnect the monitor from
the power outlet and the antenna. Never touch any part of a
monitor, a power line, or an antenna in a thunderstorm.
· The wired network antenna connected to the equipment must
be isolated from the protective grounding, otherwise it may
cause fire and other dangers!
Watch out for hearing impairment!
· Avoid using headphones or earphones at high volume or for a
long time.
Low temperature
· If the monitor is transported below 5° C, please open the
package of the monitor. Wait for the monitor to adapt to the
room temperature, and then connect the monitor to the power
outlet.

7
Screen maintenance

Before using the monitor, please read and understand all the
instructions. Damage resulting from nonobservance of the in-
structions is not covered by the warranty.
· Try to avoid still images. A still image means that an image
stays on the screen for a long time. Still image may cause
permanent damage to the monitor screen;
· the monitor screen to cause image blur, afterimage, local
traces, and the display is not within the scope of warranty
· Don’t display static images for more than 2 hours on the
LCD
monitor, because it will cause the screen image blur. In order
to avoid this problem please reduce the brightness and con-
trast of the screen in the display of a still image.
· When you watch 4:3 programs for a long time, you leave dif-
ferent marks on the left and right sides of the screen and the
edges of the image, so please don’t use this mode for a
long time.
· Image sticking may occur if playing video games or display-
ing still images for a long time. It is caused by screen burn.
Please reduce brightness and contrast when appropriate.
· Pull out the monitor plug before cleaning.
· Use a soft dry cloth to wipe the monitor and frame. Do not
use alcohol, chemicals or household cleaning agent cleaning
monitor.
· Watch out for damage to monitor screen! Do not use any ob-
ject to contact, push, rub or tap the screen.
· In order to avoid deformation and fading, please wipe water
as soon as possible.

8
Operation Instructions

Control panel

(The shape of the product will vary between models, please take the
actual machine as the standard!)
Power/ Press the Power key in the shutdown state.
Input Short-press to select VGA/HDMI and long-press to shut it off
in the power-on state.

9
Remote control 1. Standby-Power on
When the monitor boot, it can
be switched to standby.
1 2 The monitor can be power on
when it is in standby mode.
2. Signal source
Opens the signal source
menu, select the connected
3 device.
3. Button
5
Up, down, left and right opera-
tion key & confirmation key.
4 4. Return
6
Return to the previous menu
or exit the application.
7
5. Homepage menu key
Enter the home page menu.
8 6. Mute
Mute/Unmute.
7/8. Volume key
Adjust the volume.

10
Installation instructions

Connect the base:

Remove the base:

Power Cord
Power Supply:
1. Please use the power cord applicable to the local region.
2. The LCD is internally configured with a power board, capable of
being used in regions with 100/120V AC or 220/240V AC voltage
(It is not necessary to perform adjustments by yourself).

11
Control button and joint
Signal wire
• Connect the VGA wire: Connect the 15 -pin VGA signal wire to the
back of the display and the VGA port of the computer or other devices.
• Connect the HDMI wire: Connect the 19 -pin HDMI signal wire to the
back of the display and the HDMI port of the computer or other devices.
• Connect power cord: Connect the power cord to the AC jack on the
back of the display.

D-SUB
3

HDMI
4
RS232

1. Audio in
2. D-SUB
3. HDMI signal input
RS232 (Serial port com-
4.
munication control)

12
How to adjust the settings
1. Press the button “ ” to display the OSD options.
2. Press “ ” or “ ” to browse the menu items.
After reversing out the required item, press the button
“ ” to enter.
3. Press “ ” or “ ” again to browse the sub-menu.
After reversing out the required item, press the button
“ ” to make adjustments.
4. Press the button “ ” to save the adjustments and to exit. To
adjust other settings, please repeat steps 2-4.

Brightness
Contrast 50

Brightness 100

Eco Mode Standard

DCR Off

13
Adjust the image settings
Description of the functions of control button:
Main
Main menu menu Sub-menu Sub- Description
item item menu
picture
Comparison of digital
Contrast -
register
Brightness - Backlight adjustment
Standard Standard mode
Text Text mode
Internet Internet mode
Eco Mode
Brightness Game Game mode
Movie Movie mode
Sports Sports mode
Enable the DCR func-
On
tions
DCR
Disable the DCR
Off
functions
Adjust the image
“Clock” to reduce the
Clock
noises on the vertical
line
Adjust the image
“Phase” to reduce the
Phase
Image noises on the hori-
Setup zontal line
Adjust the horizontal
H. Position
position of the image
Adjust the vertical
V. Position
position of the image
Wide
Image Ratio Select the image ratio
4:3

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 Main
Main menu menu Sub-menu Sub- Description
item item menu
picture
Called back from EE-
Warm
PROM “Warn” setup
Called back from EE-
Normal
PROM “Normal” setup
Called back from EE-
Cold
Color PROM “Cold” setup
Temp. Red gain of the digital
Red
cache
Green gain of the
User Green
digital cache
Blue gain of the digi-
Blue
tal cache
Adjust the horizontal
H. Position -
direction of the OSD.
Adjust the vertical
V. Position -
direction of the OSD.
OSD setup
Adjust the display
Timeout -
time of the OSD.
Select a language for
Language -
the OSD.
Auto/
Select the input
Input Select D-SUB/
source.
HDMI
“On/Off DDC/CI” sup-
DDC/CI On or Off
porting functions
Extra
Yes or Reset the menu by
Reset
No default
Display the informa-
Information - tion of the main im-
age signal source

15
Plug-and-play

Plug-and-play DDC2B function

This display is configured with the VESA DDC2B function in
accordance with the “VESA DDC standard”. According to the
different DDC use grades, the display can inform the host of its
identification information and transmit other related information
of the display function.
The DDC2B is a double data channel based on the IC com-
munication protocol. The host can require the EDID information
through the DDC2B.

In the case of no video input signal, the functions of this panel

cannot be used. In order to normally operate the display, the
video input signal is a must.
Technical support (common problems)

Problems Feasible solution

• Please check if the computer system
is compatible with “Plug-and-play”
“Plug-and-play” function does function.
not work • Please check if the display adapter
is compatible with “Plug-and-play”
function.
• Please adjust the “Contrast” and
Fuzzy image
“Brightness”.
• Remove electrical devices that can
Jitterbug or ripple
cause electric interference.
• Inspect the video connecting wire of the
Lacking one of the elementary
display, and determine if there is any
colors (red, green or blue)
pin bent.
Image deviation from the • Please adjust the pixel (frequency),
center of the display or size “Phase”, or press the shortcut key
error (automatic).

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 Problems Feasible solution
Flawed image color (the white • Please adjust the RGB color or select
color does not look white) color temperature.
• When the display fades in brightness
and affects the display function after
Poor brightness or contrast being used for a period of time, please
hand the display to a qualified repair
center for repair.
• Please adjust “Frequency” and “Phase”
The display has horizontal or
or execute the shortcut key (automatic
vertical interference
button).

“Clock” (pixel frequency) can control the pixels scanned by a

single horizontal scanner. In the case of frequency error, vertical
strips appear on the display, and an abnormal image ratio will
be caused.

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“Phase” can be used to adjust the phase of the pixel frequency
signal. In the case of correcting the wrong phase, horizontal
interference will appear in the brighter image.
Error information and feasible solution
No signal
1. Please check if the signal wire is well connected. If the
connector is loose, please fasten the screw on the joint.
2. Please check whether the connecting pin of the signal wire is
damaged.
Does not support input signal
Incorrect display mode setup of the computer. Please refer to
the display modes in the specification table to perform setting.

18
Appendix

Specification
Drive system 32” TFT color LCD
LCD panel Dimension 812 mm diagonal line
Pixel distance 0.36375mm(H) × 0.36375mm(V)
Video signal Digital/analog
Input Horizontal frequency 30kHz – 83kHz
Vertical frequency 56 – 75Hz
Display color 16.7M
Maximum resolution 1920 x 1080@60Hz
Plug-and-play DDC 1/2B/CI or VESA DDC2B ™
Standby power
consumption < 0.5W
(standby)
Power Shutdown power
consumption consumption < 0.5W
(shutdown)
Startup power 54W (max.)
consumption 35W (classic)
Input joint 15-pin D-Sub, 19-pin HDMI
Input video Digital/analog
Horizontal 698.4 mm
Maximum display dimension
Vertical: 392.9 mm
Power Supply 100-240 VAC, 50/60Hz
Operating temperature: 0˚ to 40℃
Storage temperature: -20˚ to 60℃
Operating environmental conditions
Operating humidity: 10% to 85%
Storage humidity: 5% to 80%
Without base: 726.49(W)x424.26(H)
x79.8(D) mm
Dimension (W x H x D)
With base: 726.49(W)x474.26(H)x79.8(D)
mm
Weight (net weight) 5.09kg

19
Comparison table of the preset frequencies of the
original factory
PC mode resolution
Standard Resolution Refresh rate
VGA 640 × 480 60Hz
VGA 640 × 480 67Hz
VGA 640 × 480 75Hz
WVGA 720 × 400 70Hz
SVGA 800 × 600 60Hz
SVGA 832 × 624 75Hz
XGA 1024 × 768 60Hz
WXGA 1152 × 870 75Hz
WXGA 1280 × 720 60Hz
SXGA 1280 × 1024 60Hz
WXGA 1440 ×900 60Hz
UXGA 1600 ×900 60Hz
UXGA 1680 ×1050 60Hz
HD1080 1920 ×1080 60Hz
WXGA 1366 ×768 60Hz

HDMI video mode resolution

Standard Resolution Refresh rate
1080 P 59.94/60Hz 1920 × 1080 60Hz
1080 P 50Hz 1920 × 1080 50Hz
1080 P 29.97/30Hz 1920 × 1080 30Hz
1080 P 25Hz 1920 × 1080 25Hz
1080 P 23.97/24Hz 1920 × 1080 24Hz
1080 I 59.94/60Hz 1920 × 1080 60Hz
1080 I 50Hz 16:9 1920 × 1080 50Hz
720 P 50Hz 16:9 1280 × 720 50Hz
720 P 59.94/60Hz 1280 × 720 60Hz
576 I 50Hz 4:3 720 × 576 50Hz
576 I 50Hz 16:9 720 × 576 50Hz
480 I 59.94/60Hz 720 × 480 60Hz
576 P 50Hz 4:3 720 × 576 50Hz
576 P 50Hz 16:9 720 × 576 50Hz
480 P 59.94/60Hz 720 × 480 60Hz
480 P 59.94/60Hz 720 × 480 60Hz

20
Instructions of the joint pin

1 5
6 10
11 15

15-Pin colorful display signal wire

Pin No. Function Pin No. Function
1. Red 9. +5V Power supply
2. Green 10. Grounded
3. Blue 11. Grounded
4. Grounded 12. DDC-sequence data
5. Sensing wire 13. Horizontal synchronization
6. R-grounded 14. Vertical synchronization
7. G-grounded 15. DDC-sequence clock
8. B-grounded

19-Pin colorful display signal wire

Pin No. Function Pin No. Function
1. TMDS data 2+ 11. TMDS clock cover
2. TMDS data 2 cover 12. TMDS clock
3. TMDS data 2 13. CEC
Reserved
4. TMDS data 1+ 14.
(the device is not used)
5. TMDS data 1 cover 15. SCL
6. TMDS data 1 16. SDA
7. TMDS data 0+ 17. DDC/CEC ground
8. TMDS data 0 cover 18. +5V Power supply
9. TMDS data 0 19. Hot-plug test
10. TMDS clock +

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